Brookdale Senior Living Inc.

Design and implement person-centered dementia programs, coordinate community events, and collaborate with staff and families. | Bachelor’s degree in related field, minimum two years of experience with older adults or dementia, valid driver’s license. | About Us Brookdale is a Great Place to Be: • Gracious hospitality and neighborliness for our residents and families. • Home-like feel and all-around comfort for residents and visiting family members. • Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. • Industry leader in clinical care. • Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional. • Extensive corporate support including a robust training program. Job Description  Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Grow your career with Brookdale! Our Clare Bridge Program Coordinators have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers, Resident Programs Coordinators and Business Office Managers. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility • Medical, Dental, Vision insurance • 401(k) • Associate assistance program • Employee discounts • Referral program • Early access to earned wages for hourly associates (outside of CA) • Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility • Paid Time Off • Paid holidays • Company provided life insurance • Adoption benefit • Disability (short and long term) • Flexible Spending Accounts • Health Savings Account • Optional life and dependent life insurance • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan • Tuition reimbursement Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsibilities  Job Summary In alignment with Brookdale’s Resident and Family Engagement philosophy, plans, coordinates and facilitates a calendar of person centered dementia friendly programs that meet specific needs of each and all residents within the dementia care community. Provides person centered programs while engaging residents in meaningful and purposeful dementia care programs within the Brookdale community enhancing their quality of life. Recognizes individual abilities and needs while encouraging independence and ensuring resident habits, historical routines, interests and preferences are honored in the provision of care and programming. Essential Functions • Designs a 7 day a week person centered program that is engaging, creative and meets the needs and interests of the individual residents. Promotes and engages residents in the 7 domains of well-being programs in a dementia friendly structured environment; including sensory focused small group programming for residents who cannot participate in a larger group setting. • Develops a monthly calendar, in partnership with residents, based on residents’ shared interests. Ensures person centered special events and daily path programs are scheduled and executed as scheduled. • Ensures dementia care programs are in compliance with Brookdale Excellence Standards Tool (BEST), Divisional Dementia Care Site visit tool, state, federal, and other regulations and meet Brookdale’s mission, policies, procedures and dementia care standards as assigned by the Executive Director. • Collaborates with community leadership educating providing resources to families and associates regarding Alzheimer’s disease and other dementias. This includes how to engage residents and lead programs on an ongoing basis. This includes facilitating and coordinating dementia focused in-services and or events for families or computer based and situation specific training for associates including Understanding Alzheimer’s Dementia Care (UADC), as required by Brookdale. • May provide direct supervision of Clare Bridge Program Assistant/s, as required by Executive Director, which includes assisting with hiring, coaching, and counseling program assistant associate and conducting the documenting corrective action, as needed. Completes job performance evaluations. May act in supervisory capacity in absence of Manager or Executive Director. • Collaborates with community leadership in planning, coordinating, appropriately decorating, and participating in special events including holidays, signature programs, National Walk to End Alzheimer’s, family socials, educational and marketing events. • Reports changes in residents’ overall health to clinical partner, including changes in behavior; takes actions to address concerns in a timely manner and collaborates with the team in exploring approaches and interventions to address behavioral expressions. • Oversees social media content to ensure alignment with Brookdale’s culture, brand, and social media guidance and Brookdale standards. • Plans and schedules programming events outside the community, which may include driving a community motor vehicle. • Maintains and adheres to department monthly budget and expense control and may manage volunteer program. • Performs personal care, housekeeping and dietary responsibilities, as needed, to ensure service quality is maintained in accordance with Clare Bridge Program standards. Has completed training and qualifications based on state regulations to ensure service quality is maintained in accordance with Clare Bridge Program standards. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor. Qualifications  Education and Experience Bachelor’s Degree in therapeutic recreation, gerontology, education or related field preferred. Minimum two years of direct programming experience with older adults and persons with dementia preferred; or equivalent combination of education and experience. Certifications, Licenses, and other Special Requirements Must have a valid driver’s license and a current 3-year driving abstract with no more than one moving violation as a condition of employment and may be required to obtain a commercial driver’s license based on the needs of the community Physical Demands and Working Conditions • Standing • Walking • Sitting • Use hands and fingers to handle or feel • Reach with hands and arms • Climb or balance • Stoop, kneel, crouch, or crawl • Talk or hear • Ability to lift: Up to 50 pounds • Vision • Requires interaction with co-workers, residents or vendors • Occasional weekend, evening or night work if needed to ensure shift coverage • Possible exposure to communicable diseases and infections • Potential injury from transferring, repositioning, or lifting residents • Exposure to latex • Possible exposure to blood-borne pathogens • Possible exposure to various drugs, chemical, infections, or biological hazards • Subject to injury from falls, burns, odors, or cuts from equipment • Requires Travel: occasionally Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Basic typing skills are essential along with basic knowledge of PC’s and word processing software, preferably in the Microsoft Windows environment. Brookdale is an equal opportunity employer and a drug-free workplace.

Design, develop, implement, and evaluate talent and development solutions aligned with organizational needs, utilizing instructional design principles and project management skills. | Bachelor’s degree in HR, Business, or related field, with at least three years of experience in talent, learning, and organizational development, and relevant certifications such as APTD. | About Us Brookdale is a Great Place to Be: • Gracious hospitality and neighborliness for our residents and families. • Home-like feel and all-around comfort for residents and visiting family members. • Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. • Industry leader in clinical care. • Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional. • Extensive corporate support including a robust training program. Job Description Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility • Medical, Dental, Vision insurance • 401(k) • Associate assistance program • Employee discounts • Referral program • Early access to earned wages for hourly associates (outside of CA) • Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility • Paid Time Off • Paid holidays • Company provided life insurance • Adoption benefit • Disability (short and long term) • Flexible Spending Accounts • Health Savings Account • Optional life and dependent life insurance • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan • Tuition reimbursement Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsibilities  The Talent Program Manager is responsible for aligning business objectives with talent and development programs across the organization. The role assesses and anticipates talent and development-related needs, communicating needs proactively with our HR team, Operational Leadership, and Subject Matter Experts (SMEs) to develop integrated and impactful solutions. The position formulates partnerships across the HR function to deliver value-added service to management that reflects the business objectives of the organization. • Designs, develops, implements and evaluates the effectiveness of talent and development solutions to meet organizational needs. Works with operational leadership to develop strategic initiatives to achieve company goals. • Uses instructional design principles and practices, adult learning theory, multi-media technology and other learning theories and methodologies to design effective learning experiences. • Applies basic project management skills and methodologies to the ADDIE process. Monitors and maintain project timelines. • Determines learning needs and appropriate delivery methods through performance consulting and knowledge of our business. • Designs and executes company talent and development tools and processes such as learning solutions, learning portals, quick reference guides, training schedules, or learning assessment tools and surveys. • Utilizes innovative practices, research, insight, experience and understanding of the needs and culture of Brookdale to develop, deliver, and facilitate training opportunities, communication, and other initiatives as training needs arise. • Maintains an understanding of best practices in community operations. • Analyzes and reports talent data for senior leadership. • Acts as the liaison with Subject Matter Experts and corporate leadership to ensure effective implementation of operations initiatives for the company. • Prepares for course delivery by mastering training content, including reviewing instructor notes and course materials. Understands the design of the training materials, goals of the business, and learning needs of the participants in order to deliver training effectively. Understands and utilizes adult learning principles and best practices in learning delivery. • Delivers interactive, engaging learner-focused instruction. Encourages and enhances participation, facilitates discussion, and keeps learners focused by managing timing and pace. Participates in coaching sessions to continually build training delivery capabilities and subject matter knowledge relevant to assigned clinical training courses. • Develops strong relationships with appropriate resources to prepare the learning environment prior to training delivery and address issues, as needed, to ensure effective delivery. Provides clarity on the requisite logistical arrangements and physical arrangement of the instruction site, materials, equipment and furniture. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor. Qualifications Education and Experience • Bachelor’s degree in Human Resources, Business Administration, Adult Education, IO Psychology, or other related field is required. • Minimum of three years’ work experience in talent, learning and development, or organizational design • Additional years of relevant experience can be substituted for the education requirement on a year for year basis. Certifications, Licenses, and Other Special Requirements • APTD Certification preferred • Certification in organizational development practices highly preferred (e.g. 360 coaching, change management, instructional design, and organizational design). Management/Decision Making Uses strong analytic skills and an in-depth understanding of the organization and the business in order to handle arising problems and issues. Solves diverse problems using solid analytical skills where limited precedents/guidelines exist. Knowledge and Skills Working knowledge of talent management disciplines, including succession planning, performance management, leadership development, coaching, engagement, change management, team effectiveness, and organizational design. Physical Demands and Working Conditions • Standing • Walking • Sitting • Use hands and fingers to handle or feel • Reach with hands and arms • Stoop, kneel, crouch, or crawl • Talk or hear • Ability to lift: up to 25 pounds • Vision • Requires interaction with co-workers, residents or vendors • Requires Travel: Occasionally Brookdale is an equal opportunity employer and a drug-free workplace.

Oversee dementia care program implementation, lead and coach caregivers, coordinate dementia-friendly activities, and collaborate with leadership on resident care and associate education. | Bachelor’s degree in gerontology or related field with 3+ years management experience in dementia care and direct supervision of residents with Alzheimer’s or other dementias. | About Us Brookdale is a Great Place to Be: • Gracious hospitality and neighborliness for our residents and families. • Home-like feel and all-around comfort for residents and visiting family members. • Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. • Industry leader in clinical care. • Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional. • Extensive corporate support including a robust training program. Job Description  Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Grow your career with Brookdale! Our Clare Bridge Program Managers have opportunities for advancement by exploring a new career in positions such as Medication Technicians, Business Office Coordinators and even Sales Managers. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility • Medical, Dental, Vision insurance • 401(k) • Associate assistance program • Employee discounts • Referral program • Early access to earned wages for hourly associates (outside of CA) • Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility • Paid Time Off • Paid holidays • Company provided life insurance • Adoption benefit • Disability (short and long term) • Flexible Spending Accounts • Health Savings Account • Optional life and dependent life insurance • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan • Tuition reimbursement Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsibilities  • You will oversee full implementation of resident and family engagement’s overall dementia care program as well as directly providing coaching and leadership of associates who are caregivers within the community. This includes providing oversight to ensure Care Associates deliver person centered programming, dining, and care. • Collaborate with leadership team providing dementia training, preadmission/move-in/move out process of residents, hiring, and education of associates regarding dementia care including how to lead programs and interventions for behavioral expression. You will plan and directly coordinate a calendar of dementia friendly programs that meet the specific needs of each and all residents within the dementia care community. • A Bachelor’s Degree such as gerontology, therapeutic recreation or related field with a minimum of three years of management and direct supervision experience preferred. Experience with residents with Alzheimer’s disease and other dementias in a residential setting is required. Brookdale is an equal opportunity employer and a drug-free workplace.

Greet visitors, manage phone calls, handle mail, maintain visitor logs, and respond to resident emergencies per protocol. | Ability to greet visitors, answer and direct calls, perform basic clerical tasks, maintain logs, and respond to emergencies. | Job DescriptionRecognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insuranceFull Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursementBase pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.Responsibilities Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.Brookdale is an equal opportunity employer and a drug-free workplace.QualificationsWhat it takes to be a Receptionist at Brookdale:Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.Brookdale is an equal opportunity employer and a drug-free workplace.About UsBrookdale is a Great Place to Be: Gracious hospitality and neighborliness for our residents and families. Home-like feel and all-around comfort for residents and visiting family members. Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. Industry leader in clinical care. Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional. Extensive corporate support including a robust training program.

Oversee operations, financials, staffing, compliance, and quality of multiple senior living communities within a region, managing Executive Directors and implementing company-wide programs. | Bachelor's degree and 7-10 years in operations, marketing, financial planning, and HR management in a management role within healthcare or related field, with frequent travel and valid driver's license. | Job Description Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility • Medical, Dental, Vision insurance • 401(k) • Associate assistance program • Employee discounts • Referral program • Early access to earned wages for hourly associates (outside of CA) • Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility • Paid Time Off • Paid holidays • Company provided life insurance • Adoption benefit • Disability (short and long term) • Flexible Spending Accounts • Health Savings Account • Optional life and dependent life insurance • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan • Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsibilities Responsible for developing and providing short-term tactical direction and oversight. Develops short-term improvements impacting an area. Directs the overall operations of an assigned group of communities within a geographic region. Oversees a revenue of $20-60 Million. • Develops long-range objectives and strategies for each community within the region. • Develops annual operating budget, including census, payroll, staffing and capital forecasts. Monitors and assesses compliance with financial forecasts, productivity and goal achievement. Determines areas needing cost reduction and program improvement and implements changes as needed through the Executive Directors at each community. • Implements company-wide programs at communities in the areas of dining, asset management, finance, human resources, and other operational areas. Enhances appropriate communication between the communities and the divisional/corporate offices. • Works with community management to implement sales and marketing activities and strategies to maximize occupancy. • Assures that resident services reflect the highest quality in conformance with federal and state law and company standards. Enhances the quality of resident care by working with the functional team members in nursing, life enrichment, dining services, housekeeping and maintenance as needed. • Evaluates, monitors, and enhances public relations efforts at each community. • Assists all regional offices with preparation for state survey and licensing. • Assures that all regional communities conform to qualitative and quantitative operating standards. • Directly supervises and evaluates performance of Executive Directors within region. Updates, trains, and coaches staff as necessary to maintain high standards of quality care, financial accountability and business growth. • Influences change in a positive manner within the assisted living industry through involvement with trade associations, regulatory agencies, and state executive and legislative officials. • Partners with regional and community operations teams to oversee the overall health and safety program and practices for the region and maintain a safe environment for the residents, associates and families. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor. Qualifications Education and Experience Bachelor's Degree in Healthcare, Gerontology, Business or other related field required. Minimum of seven to ten years experience in Operations, Marketing, Financial Planning and Human Resources Management in a management role; or equivalent combination of education and experience. Certifications, Licenses, and Other Special Requirements Frequent car travel requires the incumbent to possess and maintain a valid driver's license. Ability to work some evenings/weekends and travel frequently by air or car. Management/Decision Making Makes analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability using sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation. Knowledge and Skills Has significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment and process. Has knowledge to direct multiple functions and /or departments with full responsibility for operational results. High degree of accuracy in all assignments, ability to work independently and manage time effectively. Must understand the older adult market. High degree of initiative and creativity, good judgment, excellent oral and written communication skills and the ability to motivate. Ability to operate personal computers and related software. Physical Demands and Working Conditions • Standing • Walking • Sitting • Use hands and fingers to handle or feel • Reach with hands and arms • Stoop, kneel, crouch crawl • Talk or hear • Ability to lift: up to 25 pounds • Vision • Requires interaction with co-workers, residents or vendors • Occasional weekend, evening or night work if needed to ensure shift coverage • On-Call on an as needed basis • Requires Travel: Frequently Brookdale is an equal opportunity employer and a drug-free workplace. About Us Brookdale is a Great Place to Be: • Gracious hospitality and neighborliness for our residents and families. • Home-like feel and all-around comfort for residents and visiting family members. • Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. • Industry leader in clinical care. • Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional. • Extensive corporate support including a robust training program.

Lead business office operations including payroll, billing, vendor payments, associate engagement, and compliance with regulatory requirements. | Associate degree or equivalent experience with at least three years related experience and previous managerial and office setting experience preferred. | Job Description Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Grow your career with Brookdale! Our Business Office Managers have opportunities for advancement by exploring a new career in positions such as Director of Financial Services, Human Resources Managers and Executive Directors. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility • Medical, Dental, Vision insurance • 401(k) • Associate assistance program • Employee discounts • Referral program • Early access to earned wages for hourly associates (outside of CA) • Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility • Paid Time Off • Paid holidays • Company provided life insurance • Adoption benefit • Disability (short and long term) • Flexible Spending Accounts • Health Savings Account • Optional life and dependent life insurance • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan • Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsibilities • Leader primarily responsible for the business office operations of the community. • Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC). • Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements. • Ensures effective communication with associates, residents, families, vendors and other visitors to the community. • Ensures that residents are properly billed for services provided and leads the timely collection of receivables. • Responsible for overseeing payroll process to ensure that associates are paid correctly. • Ensures that vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis. Supports an inclusive community culture. • Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis. Minimum of three years related experience and/or training. Previous managerial and office setting experience preferred. May also directly supervise another department. Brookdale is an equal opportunity employer and a drug-free workplace. About Us Brookdale is a Great Place to Be: • Gracious hospitality and neighborliness for our residents and families. • Home-like feel and all-around comfort for residents and visiting family members. • Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings. • Industry leader in clinical care. • Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional. • Extensive corporate support including a robust training program.