Broadcom

Lead technical engagement throughout the sales lifecycle and ensure successful deployment and adoption of ANS technologies. | Expertise in networking, security, VMware ANS solutions, strong communication and leadership skills. | Job Description: Overview: Provide pre-sales technical leadership and expertise to support the sales function and drive customer success. You will help articulate the value of Broadcom’s Application Networking and Security (ANS) solutions, support the field organisation in meeting or exceeding sales targets, and play a key role in identifying and developing strategic customer growth opportunities. You will own the technical closure of deals and work collaboratively across pre-sales, post-sales, and product teams to ensure our customers not only purchase our technologies but also deploy, consume, and gain long-term value from them. Key Customer Responsibilities : • Lead the technical engagement throughout the sales lifecycle — from opportunity qualification to deal closure. • Deliver technical workshops, solution overviews, demonstrations, and proof-of-concepts. • Conduct deep assessments of customer environments and plans to align ANS solutions with their long-term objectives. • Help customers develop architectures and multi-year roadmaps for ANS technologies, including Avi Load Balancer, vDefend micro-segmentation and advanced threat prevention • Act as the technical voice of the customer and provide input to product management and engineering on customer requirements and feature requests. Driving Consumption and Customer Value: • Ensure successful deployment and adoption of ANS technologies post-sale, working closely with customer success, technical account managers, and professional services. • Actively track and encourage consumption of purchased entitlements, identifying blockers to adoption and helping resolve them proactively. • Help customers realise full value from their ANS investments by guiding deployment strategies that tie directly to business outcomes. • Identify and nurture expansion opportunities within strategic accounts based on observed usage patterns and future needs. Cross-Team Collaboration: • Coordinate with the VCF (VMware Cloud Foundation) Team on technical validation and architecture alignment. • Partner with Engineering and Product Management to align customer feedback with the ANS roadmap. • Support enablement activities for the VCF (VMware Cloud Foundation) Team, field sales teams, and partners to effectively position and sell ANS offerings. Skills & Experience: • Expertise in networking, security, and application delivery technologies. • Strong understanding of VMware’s Application Networking and Security solutions, particularly Avi, NSX, distributed firewall, and advanced threat protection. • Demonstrated success in influencing customer architectures and driving technical win strategies. • Excellent presentation, communication, and stakeholder engagement skills. Leadership & Strategic Influence: • Acts as a trusted advisor and technical leader within strategic accounts. • Coaches and mentors team members; provides technical escalation support. • Leads and influences major customer initiatives and contributes to internal process improvement and innovation R024398

Manage customer relationships to drive adoption of VMware networking and security solutions, provide technical guidance, and collaborate across teams to ensure customer success. | 12+ years networking experience, 2+ years customer-facing TAM or consulting role, VMware Certified Professional or higher, strong technical background in networking and security, ability to travel up to 20%. | Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Technical Adoption Manager – Application Networking & Security The Elevator Pitch: Why will you enjoy this new opportunity? Do you "live and breathe" Security Tools and Security Concepts such as firewalls, IDS/IPS, and Security/Trust Zones? Are you fascinated by Application Load Balancing and multi-cloud application service? Are you always looking for better and more efficient ways of performing common data center tasks? Are you insanely curious and knowledgeable about the way that modern data centers work? Data centers are changing their operating models to adopt VMware’s multi-cloud approach…do you have experience in multi-cloud architecture? Hyper-converged Infrastructure is changing the landscape of data centers…are you part of the revolution? Want to join an innovative team of Customer Advocates? You will consult closely with customers to ensure their satisfaction and return on investment of VMware solutions. You are the customer’s primary liaison into VMware and are accountable for identifying and directly addressing all business and technical issues impacting customer success. You will engage resources across the entire VMware organization (sales, product management, education, R&D, and support). You will actively expand adoption of VMware solutions within accounts by driving relationships at every level, both internally and externally, to influence positive change. In addition to the customer facing activities, TAMs report key account metrics and insight to VMware internal teams and contribute to TAM program development activities. Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing? Establish long-term relationships within assigned accounts while developing an understanding of the client’s strategic goals and overall impact on business results. Provide project leadership, coordination and architectural guidance for the customer’s Network Virtualization and major VMware initiatives. Collaborate with multi-functional VMware project teams which could consist of VMware consultants, engineers, product management and support staff. Map additional VMware solutions to the customer’s unique business and technical requirements Maintain a current knowledge of VMware’s load balancing and security solutions, along with a high-level technical knowledge of VMware’s product line and future product direction. Lead and drive challenging requests across simultaneous client engagements. Provide clear and constructive product feedback to VMware Product Management teams based on customer use-cases and requirements. Understand the customer’s high-level business challenges while functioning as an advisory resource for “Best Practices” and driving adoption of VMware solutions within your accounts. Managing customer engagement milestones Customer Advocate; extraordinary customer liaison Map VMware solutions to the customer’s unique business and technical requirements to ensure strategic long-term value Understand the customer’s relevant business challenges while functioning as a trusted advisor for “best practices” and drive adoption of VMware solutions within your assigned accounts Agility: respond to the needs of your customers with confidence and ease The Work: What type of work will you be doing? What requirements, skills, or assignments will you be performing on a regular basis? As part of the Application Networking and Security TAM team, you will be working for a long-term period with a small number of assigned customers or dedicated accounts. Along with the VMware account teams, you will: 12+ years’ proven strong networking experience and knowledge of VMware networking products. 2+ years proven experience in customer-facing positions in a role (e.g. TAM or technology consultant preferably with a management consulting, IT vendor or professional services organization) BS degree preferred or relevant years experience in lieu of a degree may be considered. Must have solid knowledge and understanding of VMware products including core product suite, virtualization, networking and security products, solutions, and services. Must have VMware Certified Professional Certification (VCP) or greater certification preferred (or be able to get it within 90 days) Must have solid technical background in advanced networking and security (preferably with technical certifications). Additionally, a background in data center infrastructure, operating systems, desktop deployments, system administration and/or technical architecture is preferred. Travel: Although this is a home-office based position, candidates must have the ability to travel up to 20% locally/regionally (NOTE: Most travel will be local or within the nearby region, and there will likely be a few out of state client visits and/or 1-2 conferences or training that require travel throughout the year) Domain-level understanding of Cloud Infrastructure & Networking (Data Center Design, Network Architecture, Network Design, System Architecture Virtualization, Systems Management, Security) Network Security Tools and Network Security Concepts such as firewalls, IDS/IPS, and Security/Trust Zones. Network components and concepts such as: Routers, switches, load balancers, and other networking and security components from a variety of vendors. Virtual networking components such as VSG, Nexus 1000V, and vDS Networking protocols such as BGP & OSPF VLANs, VPN, Unicast vs Multicast, Management Networks, IP subnetting, and network design. Demonstrable experience and deep knowledge of the networking and load balancer technologies and vendors such as Cisco, F5, Riverbed, Force10, Vyatta/Brocade, A10 Networks, Arista, Infoblox, Palo Alto Networks Experience with integrating heterogeneous networking and security environments Understanding of modern IT and DevOps production data center and Cloud (ISP/ASP) operations. Familiarity with systems management concepts, processes and standards (e.g. SNMP); capacity/performance management and tuning Fast learner with the ability to explain complex technical concepts to a variety of audiences. Strong business insight and problem-solving skills with the ability to influence internal and external partners at all levels. Effective working independently and in a team setting. Strong organizational skills with the ability to handle multiple client demands. Superb communication, presentation and interpersonal skills including the ability to communicate effectively and build relationships with CxO level personnel. What is the leadership like for this role? What is the structure and culture of the team like? Managers of this organization are very supportive of their teams, their success within their role and their career path for the future. Team collaboration is encouraged. TAMs are proud of their teams, their customers and what they do at VMware. Everyone is easy to talk to, approachable and willing to help one another. The TAM organization is focused on the success of clients while the leadership team is focused on the success of the TAM’s. Where is this role located? Remote: This role is a home-based office position. Candidate must be able to travel up to 20% regionally (NOTE: Most travel will be local from your home office to clients within the nearby region, and there will likely be a few out of state client visits and/or 1-2 conferences or training that require travel throughout the year) Additional Job Description: Compensation and Benefits The annual base salary range for this position is $106,900 - $190,000. This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence. Welcome! Thank you for your interest in Broadcom! We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions. For more information please visit our video library and check out our Connected by Broadcom series. Follow us on Linked In Broadcom Inc.

Drive revenue growth through technical sales and solution architecture for VMware Cloud Foundation Advanced Services by conducting demos, workshops, and proof of concepts, collaborating with sales and engineering teams, and supporting product incubation. | Bachelor's degree with 12+ years related experience (or advanced degree with less experience), strong VMware Cloud Foundation expertise, sales acumen, leadership, communication, and ability to travel for customer engagements. | Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Job Title: Field Application Engineer - VCF Advanced Services Join our team and help shape the future of Broadcom’s VMware Cloud Foundation Advanced Services As a Field Application Engineer on our VCF Advanced Services team, you will play a critical role in shaping and driving the success of our new and innovative solutions. You will work closely with customers, engineering teams, and account teams to position and sell individual Advanced Services, execute on workshops, proof of concepts, and validate new solutions from engineering. Additionally, you will help develop initial technical content and demos for our customers as well as support a knowledgeable team of Business Development Managers to help drive revenue growth and core sales enablement. About the Team: Our team is focused on rapidly launching new VCF Advanced Services and winning market share. We ‘incubate’ products for 12-18 months before they become part of our standard product line. Currently, we are working on incubating VCF Advanced Cyber Compliance, and VMware Data Services Manager. We also have a focused group of engineers that are supporting our VCF Private AI offering and VLR (VMware Live Recovery) Cloud offering. Each product is in a different phase of incubation, and once we release them, we'll pick up new technologies from our Intake candidates and start the process again. Ideal Candidate: We're looking for a talented Field Application Engineer who possesses: ● Sales Acumen: Strong understanding of the sales process and ability to help drive revenue growth. ● Technical Expertise: In-depth knowledge of VMware Cloud Foundation (VCF) and the VMware portfolio. ● Inspirational Leadership: Strong leadership skills to inspire and motivate teams. ● Excellent Communication Skills: Strong written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. ● Creative Problem-Solving Skills: Ability to think critically and creatively, with strong hands-on problem-solving skills to overcome complex technical challenges. ● Collaborative Mindset: Ability to work collaboratively with cross-functional teams, including sales, engineering, and marketing. ● Execution Oriented: Ability to execute against goals and objectives toward measurable results and outcomes. ● Presentation Skills: Excellent presentation and interpersonal skills, with the ability to confidently present technical information in a clear, concise, and engaging manner to diverse audiences, including technical teams, customers, and C-level executives. Success in the Role: To be successful in this role, you will need: ● A track record of driving revenue growth through technical sales and solution architecture. ● Strong hands-on experience with VCF, including VCF Automation and Operations. Additional consideration for candidates with strong BC/DR, Open Source (including Data Services) and general Kubernetes. ● The ability to design and implement complex solutions that meet customer needs, and to communicate technical concepts to both technical and non-technical stakeholders. ● The ability to travel for customer engagements. ● Networking and Database skills are a bonus. The Work: As an Field Application Engineer, you will: ● Interact with the broader VCF Division and BSG sales team. ● Success will be measured on achieving the Annual Bookings Value (ABV) goal assigned to VCF Advanced Cyber Compliance, plus your ability to assist our sellers in driving VCF Data Services and preparing our field to pick up VCF Private AI. ● Conduct product specific demos, workshops and Proof of Concepts with customers. ● Participate in weekly Forecast calls and provide updates on Pipeline creation, deal closures, etc. ● Track and report progress of individual workstreams associated with our incubation framework. ● Be a field facing SME on new offerings and work with the BSG sales team and Advanced Services Business Development Managers on sales campaigns. ● Train a smaller group of Sales SMEs to gain capacity and work with our Enablement Department to build Learning Journeys. ● Develop acceleration plans that may include a larger eco-system of 'routes to market', such as Partners, Resellers, and Systems Integrators. ● Collaborate with peer Field Application Engineers to help design and maintain real-world and cutting edge infrastructure to help support the team's learning, validation and workshop activities. ● Participate in product team weekly meetings to share customer feedback. Requirements: Bachelors and 12+ years of related experience; at this level a post-graduate degree is typically expected OR Masters degree and 10+ years of related experience or PhD and 7+ years of related experience Leadership and Culture: You will report to a leader within Advanced Services, within the VCF Division. Our team culture is open, inviting, and collaborative, with a strong focus on execution. We are committed to creating an environment where everyone can thrive. Location: Roles are available in AMER (US) and currently preferred in the Central and Eastern US regions. If you're a motivated and talented Application Engineer looking for a new challenge, we encourage you to apply! Additional Job Description: Compensation and Benefits The annual base salary range for this position is $106,900 - $171,000 This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence. Welcome! Thank you for your interest in Broadcom! We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions. For more information please visit our video library and check out our Connected by Broadcom series. Follow us on Linked In Broadcom Inc.

Troubleshoot and resolve complex storage issues for global customers, collaborate with engineering and field teams, document cases, create knowledge base articles, and mentor new team members. | 6+ years experience in storage administration/support, proficiency with storage protocols and enterprise/cloud storage, strong VMware and virtualization skills, and a bachelor's degree or equivalent experience. | Please Note: 1. If you are a first time user, please create your candidate login account before you apply for a job. 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Technical Support Engineer III - Storage VMware Cloud Foundation (VCF) Division Overview The VMware Cloud Foundation Division enables organizations around the world to run their business critical and modern applications in a secure, resilient, and cost-efficient manner. With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few of the benefits from having a private cloud infrastructure powered by VMware Cloud Foundation. Together, our bold group of technology professionals with diverse backgrounds – spanning engineering, products, marketing, partners, professional services, and global support services – is focusing on what can be for the largest enterprises, governments, financial services, healthcare, manufacturing and educational institutions of the world. The Elevator Pitch: Why will you enjoy this new opportunity? Do the words ISCSI, Fabric, SAN, NVMe, IOPS and Arrays catch your attention? Do you thrive on learning new Storage Technologies and expanding your existing storage technology expertise? What about solving storage issues from simple to highly complex? Are you a natural collaborator that craves working with enthusiastic, creative, customer focused teams that support the world's leading edge software spanning every imaginable industry across globe? Storage Technical Support Engineers (TSEs) are the lifeblood of Global Support, passionate about helping Broadcom customers and committed to solving their most complicated issues in a timely fashion. As a Senior Technical Support Engineer, you are the trusted ally of our global customers and the expert they turn to for troubleshooting, diagnosis, and resolution. Our Technical Support Engineers are the “face” of Broadcom to IT professionals world-wide. When you join Broadcom as a Storage Senior Technical Support Engineer, you will learn and support our latest technology, provide mentoring to new engineers, receive mentoring from Tech Leads and become eligible for performance bonuses. Storage TSE’s who deliver outstanding customer satisfaction are well-positioned for future career growth opportunities across various disciplines. Success in the Role: What are the performance outcomes over the first 6 months you will work toward completing? As a Technical Support Engineer III, we will take your current expertise and expand your storage knowledge to new heights! You could be partnering with our customers to troubleshoot, understand and overcome challenges in their storage environments. In the first few days after joining Broadcom, you will undergo a substantial skills development training program focused on learning our Storage product, tools & processes. After an 8-week onboarding program that includes technical, process and soft-skills training, you will shadow and collaborate with fellow Senior TSEs to learn the skills and habits necessary to deliver unparalleled customer experiences. Within 12 weeks, you will begin engaging directly with Broadcom global customers and partnering with them to resolve critical issues. To be successful in this role, you must be a motivated self-starter and resourceful learner, have previous experience working as a storage administrator or in a storage support role, possess strong customer interaction and problem-solving skills, has proven expert knowledge and experience with one or multiple storage areas, and is able to prioritize multiple requests and work assignments. Are you eager to learn about our latest technologies, work with the best team of support engineers and gain the storage virtualization knowledge required to help Broadcom’s customers? If you are someone who embraces new technology, enjoys continuous learning, and desires a collaborative work environment, we encourage you to explore this opportunity with Broadcom. What type of work will you be doing? What assignments, requirements or skills will you be performing on a regular basis? Our Technical Support Engineers are trusted advisors and experts that Broadcom customers seek out when they have a question or issue. The responsibilities for this role include: • Engaging with global customers via email, and/or virtual collaboration sessions. • Troubleshooting with global customers and/or reproducing issues in a lab environment. • Consistently documenting your interactions with customers or internal stakeholders regarding an issue, its scope and the steps taken to diagnose & resolve it. • Partnering with internal stakeholders like engineering, field teams and other technical experts to drive resolution to critical situations • Collaborating with experienced Senior engineers to troubleshoot complex environments, review logs and communicate detailed action plans. • Researching issues via our internal knowledge base. • Creating and updating knowledge base articles. • Creating training material and coaching/mentoring new team members. • Maintaining a positive customer experience in every interaction. • Driving global escalations toward resolution and generating Root Cause Analysis reports • Dealing with customers in English within the allocated region (Primarily supporting APJ customers however can be transitioned to assist EMEA and NASA regions based on the business requirements). • Completing various self-paced training programs designed to further enhance your skills. Requirements: • Proficient in SAN/NAS, storage protocols (iSCSI, NFS, Fibre Channel), enterprise storage (NetApp, EMC), and cloud storage (AWS S3, Azure Blob • Skilled in data protection, disaster recovery, replication, and storage management tools • Experienced with VMware vSphere, vCenter, Hyper-V; strong in VM provisioning, HA/DRS, and containerization (Docker, Kubernetes) • Added advantage: • Good knowledge of TCP/IP, VLANs, routing (OSPF, BGP), VPNs, and firewall management (Cisco, Fortinet) • Familiar with SDN (VMware NSX), cloud networking (AWS VPC, Azure VNets), and automation tools (Ansible, Terraform). • 6+ years of related experience. • Bachelor's degree. Relevant years of experience in lieu of degree may be considered. What is the leadership for this role? What is the structure and culture of the team like? You will also collaborate with teams from across the globe. Managers will provide guidance and coaching to help you achieve your maximum potential. We value fresh ideas, innovative thinking, and constructive feedback. Team members are encouraged to challenge the status quo and invent better ways of delivering support. Our culture is one possibility. Everyone is empowered to develop new ways to achieve success. Note about Working Hours • VCF NASA Support hours are 7AM Mountain to 7PM Mountain , however this position will cover the NASA Shift: Mon-Fri 10AM Mountain to 7PM Mountain | Weekend and holiday coverage is required based on business needs Additional Job Description: Compensation and Benefits The annual base salary range for this position is $73,100 - 117,000 This position is also eligible for a discretionary annual bonus in accordance with relevant plan documents, and equity in accordance with equity plan documents and equity award agreements. Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence. Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.