brightwheel

Develop AI-powered features and design scalable AI services to improve educational workflows. | 2+ years software engineering experience with AI product shipping and proficiency in modern web stacks and LLMs. | Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Who You Are You are a Senior Software Engineer who is both AI-native and product-minded. You love taking an ambiguous customer problem, turning it into a clear plan, and shipping a real end-to-end experience that moves a meaningful outcome. You care about craft and trust in what you ship, and you leave behind reusable building blocks so the next team can move even faster. You will succeed in this role if you are: Driven by outcomes. You care about helping preschools and childcare centers stay full, save time, and serve families better — not just about shipping “an AI feature.” You focus on measurable user and business impact. AI-native. You treat AI as part of your toolchain: you rely on modern AI coding assistants and lightweight automation or orchestration tools to move dramatically faster, and you know when AI adds real leverage versus when a simpler approach is sufficient. A product-driving technical leader. You don’t wait for perfect requirements — you validate hypotheses with prototypes, talk to customers and internal teams, define success metrics, and use working software to align others and drive decisions. Full stack with a platform mindset. You are comfortable designing data models and APIs, implementing backend logic, and building the front-end experiences users interact with — while also creating shared services and patterns that other teams can reuse. Thoughtful about AI’s limits. You understand hallucinations, safety, and evaluation, and you design data flows, UX, and guardrails around those constraints rather than ignoring them. Security-minded. You handle sensitive school, educator, and family data with care and instinctively look for secure designs and least-privilege access patterns. What You’ll Do In this role, you’ll own AI-powered improvements in core brightwheel workflows end-to-end, from opportunity sizing to launch to iteration. You’ll ship experiences that make administrators and teachers faster and more effective, while creating shared patterns and infrastructure that enable the broader engineering team to build safely and consistently. Design and build cross-cutting AI services (such as retrieval, context, evaluation, and guardrails) that power multiple product areas like classroom workflows, billing, and family communication. Own the end-to-end product loop as a hybrid PM+Eng+Data builder: talk to customers and internal teams, define success metrics, design workflows and user experiences, shape data and evaluation plans, and ship iterative releases from prototype to reliable, scalable production. Create shared abstractions and tooling for AI — including common prompt and tool patterns, logging and monitoring, and reusable components — so other engineers can build on a consistent foundation. Shape our data and system architecture so AI can safely stitch together longitudinal signals across product, billing, support, and operations, and recommend what should happen next — not just report what happened. Lead by example in AI-augmented engineering, using AI to multiply your own speed, mentoring L2/L3 engineers, and raising the bar for how we design, ship, and operate AI-powered features. What You’ve Done We are open to a variety of backgrounds, but you likely bring: 2+ years of professional software engineering experience, with clear ownership of medium-to-large production systems from problem statement and design doc through launch and iteration. A proven track record of shipping AI-powered products to production, with concrete examples where LLMs meaningfully improved metrics like engagement, time saved, satisfaction, or retention. Hands-on experience with large language models (LLMs) in real applications, including prompt and tool design, retrieval-style patterns (such as RAG), and evaluation and monitoring in production. Strong computer science fundamentals (e.g., data structures, algorithms, and systems design) and a generalist mindset, comfortable moving between backend, data, and UX to get the job done. Backend engineering skills in at least one modern web stack (such as Ruby on Rails, Python, Go, or Node), plus confidence with relational databases and larger datasets, from data modeling to performant queries and analytics. Experience building modern web front-ends, ideally with React or a similar component-based framework. Nice-to-haves: Formal training in computer science (4-year CS degree or equivalent depth in core CS topics). A portfolio of personal AI projects, open-source work, or writing that shows how you think about applied AI in real-world settings. Background in vertical SaaS, ecommerce, or other operations-heavy domains. Experience designing shared platforms or frameworks (for example, internal SDKs, evaluation services, or experimentation tooling) adopted by multiple teams. A track record of raising the bar for quality and operations: writing secure, testable, maintainable code; automating and simplifying dev/test/ops workflows; writing and reviewing design docs; mentoring other engineers; and contributing to hiring through interviews and feedback. Technology We work with: Backend: Ruby on Rails, Sidekiq Data: PostgreSQL on Amazon RDS, Redis, and event and analytics pipelines Frontend: React with TypeScript and Emotion Mobile: Native iOS (Swift) and Android (Kotlin with Jetpack Compose) Cloud & Infrastructure: Docker, Kubernetes on Amazon EKS, GitHub Actions and FluxCD for CI/CD, and AWS services such as S3, CloudFront, CloudWatch, and SNS AI & Automation: AWS Bedrock and other hosted large language models, vector search, orchestration and agent frameworks, and modern AI coding tools like Cursor Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.

Manage complex cross-functional dependencies to deliver scalable AI-driven automation across product teams. | Strong computer science foundation and proven track record managing complex multi-team technical programs with AI/LLM production experience and senior stakeholder influence. | Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Who You Are You are an AI-native Senior Technical Program Manager who combines deep systems-level engineering judgment, strong product sense, and exceptional execution to drive our hardest, most technically complex, multi-stakeholder initiatives. You act as the technical glue in ambiguous spaces, transforming company-wide priorities into high-velocity delivery across multiple engineering pods, product lines, and operations teams. You lead by example in how modern, automated execution gets done, ensuring our AI-driven capabilities are safe, scalable, and delivered with incredible velocity. You will succeed in this role if you are: Focused on execution and business impact: You care about scaling brightwheel’s value and impact by orders of magnitude. You don't just manage timelines; you ruthlessly unblock technical dependencies and manage systemic risks to deliver better outcomes for our users. A practitioner-leader and builder: You do not coordinate from a distance. You are a hands-on technical force multiplier. You use AI assistants, agents, and modern tooling in your own daily workflows to automate tracking, write code scripts, build prototypes, and show what great execution looks like. What You’ll Do Brightwheel already supports the workflows that keep early education businesses running: enrollment, billing, staffing, classroom operations, family communication, and compliance. The next step is bigger. We are using AI to turn brightwheel from a system of record into a system of action, reducing toil, automating routine work, improving decision-making, and accelerating how we build. You will orchestrate the technical execution of this vision. You will manage the cross-functional delivery of our most complex initiatives, cutting across product engineering, infrastructure, data pipelines, and internal business systems. In this role, you will: Drive high-stakes, multi-stakeholder technical programs that embed AI capabilities across our entire product surface area—ensuring tight synchronization between data, platform, and frontend product teams. Manage the complex execution dependencies of building software that recommends next steps, completes routine work, and automates meaningful parts of our customers’ operations. Partner with engineering leadership to design and operate an AI hybrid workforce, establishing the necessary guardrails, evaluation frameworks, governance, and observability required for autonomous agents. Streamline internal engineering velocity by implementing AI-powered tooling, automated testing pipelines, and agentic workflows that catch issues early and minimize operational overhead. Apply an AI-native programmatic approach to optimizing internal functions like customer support and onboarding, ensuring cross-functional alignment as we scale. Facilitate critical technical trade-offs, driving consensus on build-versus-buy decisions, architectural patterns, and platform leverage without losing momentum. What You’ve Done We are open to a variety of backgrounds, but qualified candidates usually bring: A strong computer science foundation: You have a 4-year computer science degree or equivalent depth in core CS topics, giving you the technical grounding to reason well across distributed systems, machine learning abstractions, and data architecture. A record of orchestrating complex systems at scale: You have a proven track record of landing highly technical, multi-team programs from inception to production deployment. You understand what it takes to make deeply integrated products succeed in live production environments. Applied AI familiarity in production: You have driven programs involving AI, LLM orchestration, or automated data pipelines. You understand the nuances of non-deterministic software, including evaluation, prompt engineering, latency bottlenecks, and safety boundaries. Influence without authority: You have extensive experience driving alignment across senior engineers, product directors, and executive stakeholders without having direct reporting lines over them. What Sets You Apart The candidates who will thrive in this role go beyond the standard program management tracking toolkit: Product taste and technical intuition: You operate without needing a product manager crutch. You use your deep technical knowledge to bridge the gap between architectural constraints and consumer value, ensuring we build the right things the right way. A "T-Shaped" builder mindset: You are deeply expert in program execution and system architecture, but capable of diving just-in-time into data engineering, cloud infrastructure, or frontend flows. You use AI to multiply your learning speed, allowing you to confidently review code or write scripts to validate integration paths. Fearless handling of ambiguity: You run toward the company's messiest, least-defined technical friction points. You create structure, define clear milestones, and build high-fidelity alignment where none existed. Hands-on fluency with AI-native development: You don't just write documentation; you use AI coding tools (Claude Code, Cursor, v0) to automate your own technical tracking, build internal tooling dashboards, or construct technical proof-of-concepts to unblock engineering discussions. Technology We work with: AI & Automation: Frontier models, vector databases, orchestration and agent frameworks, and modern AI coding tools like Claude Code / Cursor. Backend & Data: Ruby on Rails, Sidekiq, PostgreSQL on Amazon RDS, Redis, event and analytics pipelines. Frontend & Mobile: React with TypeScript, Native iOS (Swift), and Android (Kotlin with Jetpack Compose). Cloud & Infrastructure: Docker, Kubernetes on Amazon EKS, GitHub Actions, FluxCD, and core AWS services (S3, CloudFront, CloudWatch, SNS). Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.

Design and administer compensation and quota models, manage headcount planning and forecasting, automate reporting and analysis using AI tools, and partner cross-functionally including executive communication. | 3+ years in Sales Operations or Revenue Operations with hands-on compensation and quota modeling experience, advanced Excel and SQL skills, Salesforce experience, strong communication, and familiarity with AI tools. | Our Mission and Opportunity Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others. Who You Are You’re a quantitative, detail-oriented SalesOps analyst who has hands-on experience building compensation models and quota models. You build rigorous models, explain trade-offs to leaders, and execute operationally so compensation and growing headcount programs run smoothly. You embrace automation and are constantly using AI tools to improve efficiency, reduce manual work, and accelerate analysis. You’re curious, organized, and comfortable working across People, Finance, Sales Leadership, and Analytics. What You'll Do • Compensation design & administration — build, test, and maintain compensation plan models (OTE, base/variable split, accelerators, SPIFs); run commission calculations, audits, and payout validations. • Quota & floor design — develop quota-setting methodology and quota floors by segment/role/location; run quota scenario modeling and sensitivity analysis; lead quota calibration exercises. • Headcount planning & forecasting — maintain rolling headcount models by role/team and produce hiring models tied to AOP targets. • Annual planning support — drive the people and comp assumptions for annual planning; translate targets into quota, ramp, and comp implications and produce what-if analyses. • Monthly performance & forecasting cadence (MPE) — own month-end reporting (attainment, forecast vs. actuals) and recommend corrective actions. • Promotions & special programs — assess promotion impacts on pay and quotas; design SPIFs/short-term incentives and measure program effectiveness. • Comp reporting & governance — own recurring comp reporting, ad-hoc analyses, and audit controls; document runbooks and change-management processes. • Systems & automation — partner with Systems/IT to maintain Salesforce and comp tooling, automate repetitive tasks, and improve data flows. • AI-enabled productivity — apply AI tools (LLMs, automation scripts, no-code/low-code tools) to speed model building, automate reporting, draft executive summaries, and improve accuracy. • Cross-functional partnership — translate technical models into clear recommendations and build trusted relationships with Revenue leaders, Finance, People/HR, and Recruiting. • Executive communication – Present directly with the CEO and executive team. What You've Done • 3+ years experience in Sales Operations, Sales Compensation, Revenue Operations, or Finance in a SaaS or high-growth environment. • Hands-on experience building and maintaining compensation models and quota models (commissions, accelerators, quota/PTO impacts). • Advanced Google Sheets / Excel skills (scenario modeling, pivot tables, complex formulas). • SQL fluency and experience with Salesforce (opps, territories). • Strong written/verbal communication and experience producing executive-ready decks. • Proven attention to detail and a control-minded approach to payouts and comp changes. • Comfortable adopting and using AI tools to accelerate analysis, automation, or content generation. • Experience with compensation platforms (CaptivateIQ, Xactly, Anaplan, or similar). [nice to have] • Prior exposure to headcount modeling and workforce cost scenarios. [nice to have] • Familiarity with forecast accuracy metrics (MAPE, bias) or formal forecasting processes. [nice to have] • Experience integrating AI tools into analytics workflows or building automation pipelines. [nice to have] Equity & Ownership: We believe in empowering our employees as stakeholders in brightwheel’s success. As an equity holder, your financial upside grows alongside the company’s achievements, offering a truly meaningful and compelling long-term opportunity. Premium Benefits & Wellness Support: We want our team members and their families to thrive. We support this through: --Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families --Generous Paid Parental Leave for growing families --Flexible Paid Time Off (PTO) to recharge and relax --401(k) Enrollment to help you plan for the future --Monthly Remote Productivity Stipend Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lead cross-functional initiatives with company-level visibility to drive revenue growth, optimize operations, and partner with senior leadership to deliver strategic business outcomes. | Proven experience leading complex, cross-functional initiatives with measurable business impact, strong executive partnership skills, business ownership, and ability to operate independently in ambiguous environments. | Our Mission and Opportunity Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others. Who You Are We are hiring a Director-level General Manager to drive company-level outcomes through ownership of high-priority business initiatives. This role requires a seasoned generalist with the ability to operate independently, lead through ambiguity, and partner with the executive team to deliver results. This leader will identify and maximize revenue growth opportunities, streamline cross-functional operations, and execute at fast-pace to unlock value across the business and for our customers. What You'll Do • Lead high-impact, cross-functional initiatives with company-level visibility • Drive business growth by identifying and executing new revenue opportunities • Navigate and bring structure to ambiguous, complex business problems • Serve as a strategic partner to senior leadership, driving alignment and accountability • Optimize systems and workflows to increase operational efficiency and scalability What You've Done • Successfully led complex, cross-functional initiatives that delivered measurable business outcomes (e.g., revenue growth, operational efficiency, customer impact) • Proven track record of navigating ambiguity, independently driving from strategy to execution • Built strong relationships with executive and functional stakeholders, earning trust through sound judgment and delivery • Demonstrated business ownership and analytical rigor across different problem areas (e.g., GTM, operations, customer experience, or product strategy) • Led teams or influenced without authority to move fast, unblock progress, and deliver results under time constraints • Scaled systems, workflows, or programs that improved effectiveness across functions or business lines Competitive Earnings: Brightwheel offers competitive compensation, benchmarked against similar-stage growth companies. We set standard compensation ranges based on function, level, and geographic location. If you have questions about the compensation band for your region, please ask your recruiter. Equity & Ownership: We believe in empowering our employees as stakeholders in brightwheel’s success. As an equity holder, your financial upside grows alongside the company’s achievements, offering a truly meaningful and compelling long-term opportunity. Premium Benefits & Wellness Support: We want our team members and their families to thrive. We support this through: --Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families --Generous Paid Parental Leave for growing families --Flexible Paid Time Off (PTO) to recharge and relax --401(k) Enrollment to help you plan for the future --Monthly Remote Productivity Stipend Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

You will partner with Product and Design to scope, design, and deliver impactful new features in the Education product line. Additionally, you will architect, refine, and scale backend systems while owning and evolving Brightwheel’s eCommerce systems and integrations. | Candidates should have 5+ years of professional experience in backend development, preferably in fast-paced startups. Experience with distributed systems, proficiency in languages like Ruby on Rails, Python, or Go, and familiarity with billing systems like Stripe are essential. | Our Mission and Opportunity Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others. Who You Are We are seeking a Staff Software Engineer who is technically well-rounded and motivated by the positive impact their work can have in people’s lives. Our Education team is building a best-in-class learning platform used by administrators, teachers, and parents to support the growth and development of their students and children. In this role, you’ll launch brand-new features and products that empower educators to plan and deliver engaging activities, track student development, and share progress with families. You are: - A builder with a growth mindset. You thrive in ambiguity, seek continuous improvement, and embrace learning from wins and misses. - A true owner. You see things through end-to-end, and take accountability for delivering high-quality solutions that last. - Customer-focused. You work backwards from the educator and student experience, measuring success by outcomes, not just activity. - A collaborative partner. You work closely with Product, Design, and stakeholders, engaging with differing perspectives to arrive at the best solution. - A mentor and multiplier. You share your knowledge, elevate team practices, and help others succeed alongside you. \n What You'll Do Partner with Product and Design to scope, design, and deliver impactful new features in the Education product line. Architect, refine, and scale backend systems, introducing new technologies and patterns that strengthen the foundation of our backend architecture Own and evolve brightwheel’s eCommerce systems and integrations- everything we need to get brightwheel’s curriculum into the hands of teachers and students. Own and evolve brightwheel’s eCommerce systems and integrations- everything we need to get brightwheel’s curriculum into the hands of teachers and students. Collaborate across functions to ensure technology decisions align with business goals and customer needs. Contribute to technical direction for the team, leading by example with high-quality code and thoughtful reviews. What You've Done Delivered large-scale backend systems that improved customer-facing experiences and business-critical operations. 5+ years of professional experience, preferably in fast-paced early- or mid-stage startups. Designed and implemented distributed systems for scalability and reliability, with proficiency in languages such as Ruby on Rails, Python, or Go. Worked with Stripe or similar billing systems, building and maintaining integrations that supported growth and operational excellence. Contributed to or led migration efforts in evolving codebases, improving architecture while supporting ongoing product delivery. Partnered with cross-functional teams to take features from concept to launch, balancing speed with long-term value. Mentored other engineers, established best practices, and helped teams improve velocity and execution. Bonus: experience with microservices/service-oriented architectures and full-stack development using React.js. Candidates with varying backgrounds are encouraged to apply. We do not require prior knowledge of technologies in our stack, only a desire to learn them. At Brightwheel you will encounter: Ruby on Rails PostgreSQL Redis React.js CircleCI GitHub Actions Kubernetes AWS managed services, like Redshift and ECS \n $154,000 - $237,000 a year Competitive Earnings: Brightwheel offers competitive compensation, benchmarked against similar-stage growth companies. We set standard compensation ranges based on function, level, and geographic location. If you have questions about the compensation band for your region, please ask your recruiter. \n Equity & Ownership: We believe in empowering our employees as stakeholders in brightwheel’s success. As an equity holder, your financial upside grows alongside the company’s achievements, offering a truly meaningful and compelling long-term opportunity. Premium Benefits & Wellness Support: We want our team members and their families to thrive. We support this through: --Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families --Generous Paid Parental Leave for growing families --Flexible Paid Time Off (PTO) to recharge and relax --401(k) Enrollment to help you plan for the future --Monthly Remote Productivity Stipend Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lead end-to-end go-to-market projects for the Education business, driving revenue growth, managing cross-functional teams, and collaborating with senior leadership to improve customer adoption and retention. | Extensive experience in growth strategy, marketing, project management, cross-functional stakeholder management, and leading high-performing teams in fast-paced environments. | Our Mission and Opportunity Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others. Who you are Brightwheel is seeking a Director of Go-To-Market to own end-to-end projects specific to brightwheel’s Education business. This role will report directly to the VP, Education. The ideal candidate will have extensive experience in growth strategy, marketing, project management and cross-functional stakeholder management. Central to our mission, we are seeking team members who are aligned with, and embody our leadership principles. We value individuals who are sharp, scrappy, and able to find insights and move to quick action with a high degree of quality. What You'll Do • Drive revenue growth and acquire customers: initiate, scope, and lead cross-functional projects related to customer adoption and retention, focusing on the adoption of our Education & Curriculum products • Lead Education GTM team directing strategy for sales & sales enablement, marketing, events, and customer success in collaboration with central teams to execute the strategic direction • Partner with Finance and the VP/GM of Education to develop goals, and then identify resourcing needs and systems improvements required to accomplish our ambitious growth plans • Own and manage end-to-end projects and results impacting the customer journey, collaborating closely with senior leadership across Sales, Marketing, Customer Success, Product, and Operations • Develop appropriate metrics to run the business and keep the leadership team apprised of performance - then implement, measure, and evaluate the ongoing impact of new customer projects and initiatives to improve performance where necessary to meet goals • Facilitate decision-making and execution by leading key stakeholders and contributors and surfacing required information to make critical decisions • Act as a key stakeholder balancing both short-term and long-term business objectives, with a keen eye for the customer experience What You’ve Done • Driven strategy, marketing, and operations in a high-growth or startup environment. • Led and developed high-performing teams with a strong track record of results and team engagement. • Owned cross-functional initiatives from ideation to execution, influencing stakeholders and aligning teams around shared goals. • Demonstrated success building and scaling complex programs that deliver measurable impact across revenue, operations, or customer outcomes. • Deep expertise in sales strategy and marketing execution, and strong instincts on what moves the needle. • A data- and process-driven operator who has delivered in fast-paced, dynamic settings; skilled in analytics, critical thinking, and structured decision-making. • Operated at both 30,000 feet and in the weeds—shaped the vision and got hands dirty building from scratch. • Resourceful, scrappy, and solutions-oriented—you identified what is needed, found a path, and made progress with urgency. • A trusted cross-functional leader who has driven momentum with empathy, integrity, and clear communication. • Grounded in a customer-first mindset and energized by the opportunity to solve real problems for users. Competitive Earnings: Brightwheel offers competitive compensation, benchmarked against similar-stage growth companies. We set standard compensation ranges based on function, level, and geographic location. If you have questions about the compensation band for your region, please ask your recruiter. Equity & Ownership: We believe in empowering our employees as stakeholders in brightwheel’s success. As an equity holder, your financial upside grows alongside the company’s achievements, offering a truly meaningful and compelling long-term opportunity. Premium Benefits & Wellness Support: We want our team members and their families to thrive. We support this through: --Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families --Generous Paid Parental Leave for growing families --Flexible Paid Time Off (PTO) to recharge and relax --401(k) Enrollment to help you plan for the future --Monthly Remote Productivity Stipend Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lead high-impact, cross-functional initiatives to drive business growth, optimize operations, and partner with senior leadership to deliver company-level outcomes. | Proven experience leading complex initiatives with measurable business results, strong executive stakeholder relationships, business ownership, and ability to operate independently in ambiguous environments. | Our Mission and Opportunity Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a fully remote team with employees across every time zone in the US. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others. Who You Are We are hiring a Director-level General Manager to drive company-level outcomes through ownership of high-priority business initiatives. This role requires a seasoned generalist with the ability to operate independently, lead through ambiguity, and partner with the executive team to deliver results. This leader will identify and maximize revenue growth opportunities, streamline cross-functional operations, and execute at fast-pace to unlock value across the business and for our customers. What You'll Do • Lead high-impact, cross-functional initiatives with company-level visibility • Drive business growth by identifying and executing new revenue opportunities • Navigate and bring structure to ambiguous, complex business problems • Serve as a strategic partner to senior leadership, driving alignment and accountability • Optimize systems and workflows to increase operational efficiency and scalability What You've Done • Successfully led complex, cross-functional initiatives that delivered measurable business outcomes (e.g., revenue growth, operational efficiency, customer impact) • Proven track record of navigating ambiguity, independently driving from strategy to execution • Built strong relationships with executive and functional stakeholders, earning trust through sound judgment and delivery • Demonstrated business ownership and analytical rigor across different problem areas (e.g., GTM, operations, customer experience, or product strategy) • Led teams or influenced without authority to move fast, unblock progress, and deliver results under time constraints • Scaled systems, workflows, or programs that improved effectiveness across functions or business lines Equity & Ownership: We believe in empowering our employees as stakeholders in brightwheel’s success. As an equity holder, your financial upside grows alongside the company’s achievements, offering a truly meaningful and compelling long-term opportunity. Premium Benefits & Wellness Support: We want our team members and their families to thrive. We support this through: --Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families --Generous Paid Parental Leave for growing families --Flexible Paid Time Off (PTO) to recharge and relax --401(k) Enrollment to help you plan for the future --Monthly Remote Productivity Stipend Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.