Bowman Williams

Provide advanced technical support, manage client infrastructure projects, and mentor junior staff in a hybrid MSP environment. | 2-6 years MSP experience with server, firewall, cloud migration, and networking administration, plus client-facing communication skills. | System Engineer (Level 2) – Hybrid | Chicagoland-Based MSP Location: Chicago, IL| Schedule: Hybrid (2–3 days onsite/week) Salary: Competitive ($65K–$80K) + Benefits + Bonus + Fast-Track to Senior Engineering Are you stuck in a role where you’ve outgrown the tickets but haven’t been given the reins? Ready to take on complex environments, manage deployments end-to-end, and step into senior-level responsibilities with support and mentorship behind you? We’re a fast-moving MSP in the heart of Chicago looking for a sharp, well-rounded System Engineer (Tier 2) who’s ready to dive deeper — someone who’s not just familiar with projects and escalations, but thrives in client-facing environments, works autonomously, and wants to carve a real career path in infrastructure, cloud, or leadership. This is the role for someone who’s “almost there” technically and looking for a team that will give you room to grow. What You’ll Be Doing: • Project Ownership: Deploy servers, configure and manage firewalls, run migrations (M365, Intune, AD, etc.), and lead small-to-medium client infrastructure projects from kickoff to close • Advanced Support & Escalations: Be the escalation point for Tier 1s/2s — solving the tough issues they can’t, owning tickets end-to-end • Cloud & Hybrid Infrastructure: Manage Azure AD, Exchange Online, Intune, and Office 365 environments across a variety of SMB clients • Security & Network Config: Build VLANs, manage SonicWall/Meraki/Ubiquiti environments, implement VPNs, and ensure endpoint protection • Mentorship & Process: Help shape SOPs and best practices — mentor junior staff and help improve delivery standards • Client Relationships: Be a trusted face with our clients — present solutions clearly, own issues, and provide guidance that builds trust Tech You’ll Touch: • Windows Server 2016–2022, Active Directory, GPO • Azure AD, Intune, Exchange Online, M365 • SonicWall, Meraki, Unifi, VLANs, VPNs • VMware & Hyper-V & Azure VMs (installations, migrations, management) • RMM/PSA: ConnectWise, N-Able, Datto, or similar • Backup & DR: Datto, Veeam, Acronis, etc. • Cyber Security You Might Be a Fit If You: • Have 2–6 years of MSP • Have administrative experience with servers, firewalls, cloud migrations, and networking • Are confident working directly with clients, managing expectations, and communicating clearly • Can juggle priorities, keep documentation sharp, and act as a technical lead when needed • Thrive in dynamic, high-accountability environments with room to grow Compensation & Perks: • $60K–$80K base depending on experience • Health, Dental, Vision Insurance • 401(k) with company match • PTO + Paid Holidays • Professional development/certification reimbursement • Tight-knit, high-skill team culture where people actually support each other Must have MSP Experience!!!

Provide proactive onsite IT support, implement and optimize Microsoft-centric hardware/software, lead change management, conduct audits, and manage long-term problem resolution for clients. | 5+ years IT support or systems admin experience with mandatory MSP background, strong Microsoft technologies knowledge, and PSA/RMM platform experience. | Technical Alignment Manager (MSP Experience Required) 📍 San Fernando Valley (85%), with occasional work at the La Verne HQ (15%) 💼 Full-time | $120,000–$140,000 + Uncapped Salary Increases for Certifications Earned Your Next Career Move Starts Here A people-first Managed Services Provider (MSP) with over two decades of innovation is searching for a Technical Alignment Manager to join their elite team. This company is reshaping how IT is delivered—by aligning cutting-edge Microsoft-centric technology with the real-world needs of mission-driven organizations, manufacturers, government agencies, and more. They don’t just support clients—they partner with them to create long-term, meaningful change through proactive IT strategy, technical precision, and human connection. If you're ready to accelerate your career and take ownership in a forward-thinking, learning-driven culture, this is your opportunity. This role offers rapid career advancement, unlimited salary increases for certifications, and a path to leadership. What Makes This Role Different? • 🚀 Upward Mobility – Promotions and pay increases are tied to your certifications and growth—not tenure. • 💡 Impact-Driven – You’re not just fixing IT issues—you’re solving root problems and making tech better for real people. • 🤝 Client-Facing Ownership – Build deep relationships by being the go-to expert onsite for one of the company’s largest clients. • 🌟 Culture of Growth – Learning, creativity, and innovation are built into the way this team operates. What You'll Do Technical Strategy & Problem Prevention • Deliver proactive, hands-on support to prevent recurring technical issues • Build trusted client relationships with consistent onsite presence Technology Implementation • Deploy, configure, and optimize hardware/software solutions • Ensure all technology aligns with company standards and client needs Monthly Change Management & Improvement • Lead 4–8 hours/month of proactive hardening and upgrades • Add long-term value without extra project costs for clients Local Audits & Documentation • Conduct thorough IT environment reviews • Keep client documentation accurate and actionable Long-Term Problem Management • Identify recurring issues and drive permanent solutions with internal teams What You Bring • 5+ years in IT support, systems admin, or technical consulting • MSP experience is a must - you’ve worked in client environments before • Strong technical background: Microsoft 365, Azure AD, Windows Server, and networking • Experience with PSA/RMM platforms (e.g., ConnectWise) Benefits That Support You • 💻 Day-1 Health Insurance + Dental, Vision, Critical Care, Disability • 🎯 Certification Reimbursement Program + Unlimited raises per cert • 💼 401(k) with Company Match • 📱 Cell Phone Reimbursement + Laptop Provided • 🏖️ Paid Holidays + PTO • 🧠 Employee Assistance Programs, Discounts & More