Boston Medical Center (BMC)

Coordinate and implement subject recruitment, enrollment, follow-up, data collection, data management, IRB submissions, and assist with academic writing and administrative duties for a hospital discharge education study. | Bachelor's degree required, Master's preferred; 1+ years research or clinical experience; knowledge of medical terminology; experience recruiting subjects; proficiency with data management tools; Spanish fluency required. | Position: Research Assistant II, Family Medicine Location: Boston, MA Schedule: 40 hours per week, Hybrid (on-site 2 days per week) NOTE: some holidays may be required About Bmc At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment. Position Summary The Research Assistant II will coordinate/implement subject recruitment, enrollment, and follow-up, participate in data collection and analysis, complete IRB form submissions, preparation of materials for Masters-level Research Assistants, and other research-related activities for a study aimed at improving education at the time of hospital discharge for patients with limited English proficiency. Responsibilities include identifying and screening research subjects, recruiting and maintaining follow-up of research subjects, tracking absent (lost to follow) subjects, explaining and acquiring signatures of subjects for informed consent documents, data collection, and data entry/analysis and coding of qualitative data. Job Responsibilities Data Management/Data Analysis • Performs a variety of data management procedures (e.g., data entry, producing basic reports, data cleaning, and database maintenance). • Provides assistance in the development of reports, grants, presentations and data analysis. Recruitment and Research • Recruits subjects to participate in the study; conducts the enrollment of study participants, including explaining research procedures & protocols, and obtaining informed consent of subjects and/or their families. • Administers questionnaires, conducts interviews, and assists study participants in navigating through questionnaires. • Identifies subjects with significant clinical concerns and relays this information to the Principal Investigator. Maintains patient study files in accordance with legal and institutional guidelines. • Reviews the data collection forms for each enrollee for completion and quality; checks work of junior staff performing data entry to ensure timely and accurate entry (reviews protocols, abstracts secondary data from existing records, notes, etc.). • Obtains and distributes reimbursements/participation vouchers and/or payments. Performs administrative duties associated with the study's Data Monitoring and Safety Board, tracking and reporting adverse events and collecting data specified by the DMSB. • Prepares and maintains Institutional Review Board (IRB) approvals and correspondence, including amendments and renewals as necessary. • Responsible for all other administrative duties related to research activities. Academic Writing • Assists with manuscript and grant preparation and research. • Conducts literature searches and synthesizes information in requested formats. • Transcription and translation of study transcripts. • Attends all required training and meetings of the research team, as instructed by Principal Investigator. Administrative Duties • Maintains established departmental policies and procedures, objectives, quality assurance programs, safety, environmental and infection control standards. • Participates in staff meetings/initiatives including appropriate quality improvement and education activities, or if unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and becomes knowledgeable of issues discussed. • Performs office-related duties such as answering phones, picking up and delivering mail, storing and distributing office supplies, handling faxes, scanning, filing, photocopying, collating materials, making copies, maintaining the update of policy manuals, etc. The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required Education JOB REQUIREMENTS • Bachelor's degree required. Masters degree a plus. • With a Master's Degree, no work experience is required. Experience • Minimum of 1+ years of experience in research or clinical program activities required. • Knowledge of medical terminology required. • Experience with recruiting subjects, with an understanding of the ethical and technical conduct of research. Knowledge And Skills • Fluent in Spanish (hire contingent on passing BMC language test asked) • Ability to perform basic data management tasks (e.g., REDCap, coding, data entry, data cleaning, retrieval). • Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint. Experience with statistical analysis tools and quantitative data analysis software a plus (e.g., SPSS, STATA, SAS). • Cultural sensitivity and comfort with a wide range of social, racial and ethnic populations served is a plus. • Organizational ability to perform multiple tasks efficiently and to prioritize duties. • Excellent interpersonal skills needed to work with human subjects and hospital staff in a inpatient setting. Excellent English communication skills (oral and written). This position is funded through June 2026. There may be opportunity beyond this grant funding for position integration into ongoing operations. The ideal candidate will provide a six month commitment, possibility to extend longer if of mutual interest. This position will provide work experience and mentoring opportunities for those considering graduate or medical school, or a career in research. Desired Majors: All Majors Additional Application Documents Required: Cover Letter and Resume Desired Start Date: October 2025 Desired End Date: June 2026 (with possibility to extend) Job Benefits • Competitive pay • Tuition reimbursement and tuition remission programs • Highly subsidized medical, dental, and vision insurance options • Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research. • Pioneering Research: Engage in groundbreaking research projects that are driving the forefront of biomedical science. About The Department As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn’t dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Oversee and audit clinical documentation specialists to ensure accurate and compliant physician documentation, provide education and feedback, and collaborate with management to improve documentation quality and performance. | Bachelor's degree in nursing or related field with 5+ years clinical documentation experience, RN license required, preferred CCDS/CDIP certifications, knowledge of coding and healthcare regulations, strong analytical and communication skills. | Position Summary The CDI Validation Specialist assists the CDI Manager with oversight, evaluation, and analysis of CDI functions including efficiency, accuracy, continuing education needs, and overall quality. This individual identifies individual education needs of Clinical Documentation Specialists and collaborates with CDI Manager, IP Coding Manager, and IP Coding Validation Manager to develop appropriate training materials. The primary goal of ensuring the documentation in the chart identifies all clinical findings, diagnoses and procedures; and are appropriately and clinically supported. The CDI Validations Specialist will work with the CDI Manager to leverage performance, providing feedback and influence to continually improve documentation results thereby impacting key performance indicators. Position: CDI Validation Specialist Department: Clinical Documentation Schedule: Full Time Essential Responsibilities / Duties The CDI Validation Specialist functions primarily as an interdisciplinary auditor and educator focusing primarily on ensuring physician documentation is complete, accurate and representative of the care provided to the system’s patients. To that end, the CDI Senior Validator will have access to physicians and clinical staff to participate in and assist in ensuring the ongoing documentation improvement effort is successful. The CDI Senior Validator will report directly to the CDI Manager. Other Functions Include The Following • Monitors CDI staff accuracy, data quality and integrity. • Monitors CDS review process for content, timeliness and accurate diagnosis and procedure assignment in determining a working DRG. • Monitors concurrent queries for compliancy, accuracy, clarity, and timeliness. • Audits clinical documentation specialists retrospectively to assess for completes of chart review and query compliance including missed query opportunities, accurate coding, and adherence to AHIMA/ACDIS compliant query guidelines/standards • Collaborates with CDI manager to identify, coordinate, and implement CDI specialist ongoing education and feedback based on identified opportunities for improvement via auditing. • Assists in orientation and training of new clinical documentation specialists • Reviews and analyzes denial claims and denial data to provide support in denial prevention strategies via clinical validation query process and education to CDI specialists. • Contributes to departmental and organizational quality performance goals, including auditing mortality and readmission cohorts to identify opportunities for improvement. Coordinate and implement CDI specialist education based on identified opportunities. • Collaborates with CDI manager to create and update documentation tools, processes, procedures, and work flows on an ongoing and as needed basis. • Reviews charts concurrently with no MCC/CCs, low SOI/ROMs and LOS not supported by working DRG. • Identifies and educates CDI with missed query opportunities. • Assists CDI manager with final DRG validation when there is a discrepancy between CDS and coder. • Collaborates with the CDI Manager and identifies opportunities for performance improvement activities on processes. • Collaborates with CDI Manager, IP Coding Manager, and IP Coding Validation Manager to strategize appropriate training methodology for individual issues. • Provides timely appropriate feedback to CDI Manager on any performance improvement plans for CDI staff. • Collaborates with other CDCI department managers to identify areas for improvement and solutions for process improvement. • Assures documentation is compliant with federal and state regulations, coding guidelines and hospital policies. • Remains up-to-date in clinical and coding/documentation-related materials, including CDS best practices as defined by ACDIS as well as ICD-10-CM/PCS, AHA Coding Clinic guidelines for coding and reporting and MS-DRG/APR-DRG classification systems. • Monitors regulatory and reimbursement changes. • Serves as resource for CDI informational needs and updates CDI on coding changes, medical science and CDI practice standards. • Provides guidance, support and expertise to the CDI specialists • Track trends in documentation concerns and implementing solutions for improvement. • Uses leadership and critical thinking skills to identify opportunities for team processes and engagement • Recommend solutions for improvement when deficiencies are identified. • Provides CDI specialists, coders, and coding validation specialists with clinical feedback to assist in accurately capture diagnoses and/or opportunities for querying physicians post discharge for additional information. • Evaluates the success of concurrent documentation improvement on an ongoing basis. • Advances professional growth and development through participation in educational programs and workshops and maintaining knowledge of industry standards and practices. • Assists manager, when requested, in the development of APR/DRG/query response physician reports. Maintains complete confidentiality of patient information in addition to hospital and individual physician practice pattern data. • Assumes operational oversight of CDI department in the absence of the CDI manager. • Adheres to all BMC’s RESPECT behavioral standards. • Other duties as assigned. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). Job Requirements REQUIRED EDUCATION AND EXPERIENCE: • Bachelor’s degree (or equivalent) in nursing, health information management or related field and at least five years (5) years experience in clinical documentation, or equivalent combination of education and experience, required. Preferred Education And Experience • Master's degree Certificates, Licenses, Registrations Required • Licensed RN Certificates, Licenses, Registrations Preferred • CCDS, CDIP KNOWLEDGE, SKILLS & ABILITIES (KSAs) • Demonstrate advanced knowledge of clinical documentation integrity practices, policies, workflows, and analysis. • Critical thinking, analytical and problem solving skills • Highly organized with strong project/task management skills • Knowledge of federal, state and payer specific regulations, policies and guidelines pertaining to coding (inpatient or outpatient), documentation requirements and billing • Experience with 3M Encoder/Grouper, SMART software preferred • Knowledge of care delivery documentation systems and related medical record documents. • Knowledge of age-specific needs and the elements of disease processes and related procedures. • Strong broad-based clinical knowledge and understanding of pathology/physiology of disease processes. • Excellent written and verbal communication skills. • Excellent critical thinking skills. • Demonstrated employee and medical staff relationships in the past and has the ability to maintain those going forward. • Working knowledge of inpatient admission criteria. • Ability to work independently in a time-oriented environment. • Computer literacy and familiarity with the operation of basic office equipment. • Assertive personality traits to facilitate ongoing physician communication. • Ability to be adapt to changes in the workload, to work independently and effectively prioritize work assignments • Working knowledge of Medicare reimbursement system and coding structures preferred, but not required. • Familiarity with physician practices, health information, case management or related healthcare discipline • Familiarity with all government health care reimbursement systems • Have experience working collaboratively with diverse groups in a health care environment • Demonstrated success in interacting effectively with physicians • Excellent speaking, writing and teaching skills • Proficient with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers. • Ability to analyze large amounts of data to identify trends. • Ability to provide direction and development to employees by coaching, identifying training needs, assigning progressively challenging projects, and assisting in career development planning. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Manage credentialing and privileging processes for medical staff applications, coordinate workflow, prepare documentation for committee approvals, and oversee credentialing staff. | Requires associate degree or equivalent, 10 years in medical staff office or credentialing, preferred bachelor’s degree and CPSC certification, strong organizational and communication skills, and ability to maintain confidentiality. | Description: • Responsible for the timely response to LIPs for applications and the coordination of submitted applications for either appointment or reappointment to the Medical-Dental Staff • Assures that all credentialing procedures comply with the requirements of the Board of Registration in Medicine, the Joint Commission, the Bylaws of the Medical-Dental Staff and insurance companies • Manages workflow of application submissions to assign files for processing by the Credentials Coordinators • Maintains primary database for all LIP information at BMC community hospitals, overseeing the maintenance of records and participating in continuous improvement to examine processes and automation techniques to make operations more efficient • Manages hospital privileging process for appointment/reappointment applications with Medical Executive Committee and Credentials Committee meetings, including but not limited to scheduling, preparing notices, reports, and other pertinent documents • Prepares completed applications for approval process with Committee, including addressing clarifications and details based on anticipated inquiries during Committee process to ensure timely approval • Facilitates the approval process through the credentialing software suite, and is responsible for follow-up with approvers and reviewers to ensure completion by proposed start dates/reappointment dates • Leads and participates in reviews and audits by regulatory agencies or third-party payers, as appropriate • Provides training and oversight to Credentials Coordinators, participating in performance review process with Director • Provides backup and assistance to the Director of Medical Affairs & Credentialing, and Associate Director of Medical Affairs, as necessary • Perform other duties to serve the operations and function of the medical staff office as assigned Requirements: • Associates degree or equivalent experience required • Requires 10 years of experience in a Medical Staff Office or credentials verification organization • Bachelor’s degree preferred • CPSC: Certified Provider Credentialing Specialist, preferred • Extensive knowledge of credentialing procedures / requirements • Ability to work professionally with all levels of personnel to establish and maintain collaborative working relationships with providers, chiefs of service, department directors, administrative staff, and outside agencies • Strong communication, time management and organizational skills • Ability to identify and solving problems in the credentialing and enrollment process as they arise • Ability to prioritize duties, meet deadlines • Ability to maintain sensitive and confidential information • Knowledge of and ability to operate various computer software applications, including but not limited to Outlook, Word, Excel, and Power Point • Able to function independently and perform routine department procedures without supervision • Must complete a background check before beginning employment • BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine • Participation in Electronic Employment Verification Program (E-Verify) Benefits:

Provide holistic care management for complex patients including assessments, care planning, coordination, education, and face-to-face visits in community settings. | Current MA RN license, 3+ years home health or managed care experience, 2+ years care coordination, familiarity with EMRs, and strong communication and organizational skills. | Position Summary LTSS Registered Nurse (RN) Boston Medical Center – Boston Allied Partners (BAP) About The Role As an LTSS Registered Nurse (RN), you’ll provide holistic, person-centered care management services for Boston Allied Partners (BAP) members. Our enrollees include individuals with chronic conditions, complex care needs, and those facing challenges such as homelessness, organ transplantation, or multiple clinical and behavioral health comorbidities. You’ll work side-by-side with a diverse care team—including physicians, behavioral health specialists, pharmacists, community partners, and state agencies—to deliver care that addresses both the medical and social drivers of health. Your role is essential in helping members set and achieve goals, improve their quality of life, and reduce avoidable hospitalizations. Key Responsibilities • Complete comprehensive and condition-specific assessments for enrollees upon admission and at least annually. • Evaluate enrollee needs for complex care management, chronic condition support, and disease management programs. • Collaborate with Care Coordinators to design individualized, person-centered care plans focused on enrollee goals and objectives. • Identify and address barriers to self-management, ensuring members access benefits, resources, and community supports. • Use motivational interviewing techniques to engage enrollees in health promotion, disease management, and preventive care. • Leverage real-time EMR data and utilization reports to promote medication compliance and develop action plans with providers. • Monitor outcomes and adjust care plans to ensure effectiveness. • Educate members using evidence-based guidelines and accessible, standardized educational materials. • Support transitions of care with pre-admission assessments, post-discharge follow-ups, medication reviews, and coordination of home health, transportation, or durable medical equipment needs. • Conduct face-to-face visits in homes, shelters, medical offices, or community settings, in addition to phone and telehealth outreach. • Facilitate multidisciplinary consultations, participate in team rounds, and contribute to clinical reviews. • Provide mentoring and training to staff and consult with colleagues as needed. • Document all activities in real time using BAP’s care management platforms, ensuring accuracy, timeliness, and compliance with contractual requirements. • Maintain HIPAA standards, contractual knowledge, and organizational policies. Qualifications • Education: • Current RN license (MA) • BSN preferred; ASN with relevant work experience considered • Experience: • 3+ years in home health or managed care settings • 3+ years of clinical experience with members managing multiple chronic or complex health conditions • 2+ years in care management, care coordination, or discharge planning • Behavioral Health and/or Pediatric experience strongly preferred • Preferred Skills & Background: • Experience working with Medicaid recipients and community-based services • Familiarity with Epic, eHana, CCMS, SFTP, or other EHR/healthcare databases • CCM certification • Core Competencies: • Strong motivational interviewing, coaching, and communication skills • Effective collaboration with providers and multidisciplinary teams • Ability to work in a fast-paced environment and manage multiple priorities • Proficiency in Microsoft Office, EMRs, and care management systems • Strong organizational and clinical problem-solving skills Working Conditions • Regular and reliable attendance is required. • Work may be performed in-office, home office, or community settings. • Face-to-face visits will occur in member homes, shelters, physician offices, hospitals, or other agreed-upon locations. • Limited physical effort and exposure to physical risk. • Reliable transportation required for community face-to-face visits. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.