Bose Corporation

Design and optimize workflows to manage content production ensuring cross-functional alignment and project efficiency. | 5+ years in creative or marketing operations managing complex projects with proficiency in project management tools and production workflows. | At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description About Bose At Bose, we’re obsessed with engineering transformative sound experiences for music fans everywhere. Rooted in more than 60 years of relentless innovation, Bose is a legacy brand that has redefined how the world listens to music, delivering sound experiences for those who want to feel every note. Bose Studios is a new entertainment platform built to deepen connections between music fans and the music they love. Created by music fans for music fans, the studio is rooted in discovery, creativity, and the stories behind the music. It will deliver original content across social, music, film, television, and live events in partnership with creators and industry experts to engage audiences wherever they are. We are seeking a highly organized, systems-minded Creative Operations Manager to build and manage the operational foundation of Bose Studios. This role will be responsible for establishing scalable workflows, managing content production processes, and ensuring projects move efficiently from concept through delivery. The ideal candidate is equal parts strategist, project manager, and operational leader who thrives at the intersection of creativity and execution. The Role The Creative Operations Manager will serve as the operational backbone of Bose Studios, partnering closely with strategy, creative, production, social media, partnerships, PR and media stakeholders to set how Bose Studios operates from planning, prioritization, workflow management, and delivery. This individual will design and optimize studio processes, manage day-to-day workstreams, oversee project timelines, and ensure teams have the clarity, tools, and structure needed to deliver high-quality work on schedule. They will create visibility, accountability, and alignment across strategy, creative, production, partnerships, and distribution teams through scalable operating models, governance frameworks, and planning processes. In this role, you will: Build a clear and scalable operating model for Bose Studios. Create visibility and accountability across all content development and production workstreams. Improve speed, efficiency, and quality through thoughtful process design. Enable strategy, creative, and production teams to focus on creating exceptional work by removing operational friction. Establish a culture of operational excellence that supports the continued growth of Bose Studios. What You’ll Do Intake and prioritization, creative operations and workflow management: Design, implement, and continuously improve end-to-end workflows across content strategy, creative development, production, review, approvals, and distribution. Establish scalable operating procedures, project intake and prioritization processes, approval frameworks, and production standards. Establish approval pathways, clarify roles and responsibilities, and drive alignment across teams. Create and maintain project plans, workflows, templates, and documentation that improve team efficiency and consistency. Identify operational bottlenecks and implement solutions that increase speed, quality, and visibility. Production and project oversight: Lead day-to-day project management for Bose Studios initiatives, ensuring projects are delivered on time and aligned with business priorities. Manage timelines, dependencies, milestones, and resource allocation across multiple concurrent projects and campaigns. Coordinate cross-functional stakeholders including creative, social, brand, marketing, communications, legal, and agency partners. Facilitate project kickoffs, status meetings, reviews, and post-mortems. Resource and change management: Serve as the owner and administrator of project management and workflow tools. Develop reporting frameworks, dashboards, and operational metrics that provide visibility into team performance and project health. Monitor workload, team capacity, and resource allocation to support effective planning and prioritization. Adapt processes to changing priorities and team growth, allowing for adaptability and evolution over time. What You’ll Bring 5+ years of experience in creative operations, content operations, project management, marketing operations, or a related field. Demonstrated experience building and managing workflows for creative, content, marketing, or production teams. Experience leading complex, cross-functional projects with multiple stakeholders and competing priorities. Strong expertise in project management platforms such as Asana, Monday.com, Airtable, Smartsheet, or similar tools. Exceptional organizational, communication, and stakeholder management skills. Proven ability to identify process inefficiencies and implement scalable solutions. Strong analytical and reporting capabilities. Experience supporting content studios, creative agencies, media organizations, or in-house creative teams. Experience managing social media, editorial, video production, or original content workflows. Knowledge of resource planning, capacity management, and production operations. Familiarity with Agile, Lean, or process improvement methodologies. PMP, Certified ScrumMaster (CSM), Lean Six Sigma, or related certifications. Passion for music, sports, entertainment, fashion and culture — and how they influence brands and social marketing. Why You’ll Love This Role At Bose, you’ll have the opportunity to help shape how one of the world’s most admired audio brands shows up in culture. You’ll work with a team that values bold ideas, experimentation, and authentic storytelling — with the creative freedom to make an impact. Join us and help shape the future of sound — and how we tell that story across the world. At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of New York, New York is: $92,600-$127,250.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves. ‎

Lead global logistics category strategy and manage complex commercial negotiations for transportation and warehousing services. | Bachelor's degree and 8+ years in strategic sourcing or logistics procurement with proven negotiation and category management experience. | At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description You know the moment. It's the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying "hello." It's in these moments that sound matters most. At Bose, we believe sound is the most powerful force on earth. For nearly 60 years, we've been dedicated to making every listening experience a little more magical. Behind every product we create is a global supply chain that delivers innovation, quality, and exceptional customer experiences. Join us in helping shape that future. About the Manufacturing & Supply Chain Team The Manufacturing & Supply Chain organization transforms ideas into world-class products. From sourcing critical components to delivering finished products to customers around the globe, our team enables Bose to operate with speed, resilience, and excellence. Our Procurement team plays a critical role in this mission by developing strategic supplier partnerships, driving commercial value, mitigating risk, and enabling our business through innovative sourcing strategies. Senior Category Manager, Global Logistics We are seeking a strategic, results-driven Senior Category Manager to lead Bose's Global Logistics category. In this role, you will develop and execute category strategies across a diverse portfolio of transportation and logistics services supporting Bose's worldwide operations. Success in this role requires an experienced procurement professional who is equally comfortable developing long-term category strategies, leading complex commercial negotiations, influencing senior stakeholders, and building high-performing supplier partnerships. The ideal candidate is proactive, operates with a high degree of ownership, and consistently delivers results with minimal oversight. Working closely with Supply Chain, Distribution, Transportation, Finance, Legal, and Operations leadership, you will optimize supplier performance, manage business risk, identify market opportunities, and deliver measurable value across Bose's global logistics network. What You'll Do Develop Category Strategy Develop and execute multi-year category strategies aligned with Bose's global supply chain objectives. Build strategic sourcing roadmaps that balance cost optimization, operational performance, supplier innovation, sustainability, and risk management. Partner with business leaders to understand evolving priorities and translate them into procurement strategies that deliver measurable value. Continuously evaluate market trends, supplier capabilities, and emerging technologies to improve Bose's logistics network. Lead Strategic Sourcing & Commercial Negotiations Lead complex sourcing initiatives across global transportation and logistics categories, including Ocean Freight, Air Freight, Parcel, Third-Party Logistics (3PL), Warehousing & Distribution, Over-the-Road Transportation (TL/LTL/Intermodal), and Reverse Logistics. Develop sourcing strategies, manage RFIs/RFPs, evaluate suppliers, negotiate commercial agreements, and oversee contract execution. Drive total value optimization through competitive sourcing, supplier consolidation, commercial negotiations, and continuous improvement initiatives. Ensure contracts appropriately balance commercial value, operational flexibility, and risk mitigation. Build Strategic Supplier Partnerships Develop executive-level relationships with strategic logistics providers. Establish supplier governance processes, including Quarterly Business Reviews, performance scorecards, and continuous improvement plans. Monitor supplier performance against key service, quality, delivery, and financial metrics. Partner with suppliers to identify innovation opportunities that improve customer experience, operational efficiency, and long-term value. Deliver Market Intelligence & Risk Management Monitor transportation markets, capacity trends, fuel indices, geopolitical developments, tariffs, regulatory changes, and supplier financial health. Translate external market intelligence into actionable recommendations for business leaders. Identify supply chain risks and develop proactive mitigation strategies that improve business continuity and resilience. Benchmark Bose's logistics portfolio against industry best practices and emerging market trends. Partner Across the Business Serve as a trusted procurement advisor to Supply Chain and Logistics leadership. Collaborate with Finance on budgeting, forecasting, savings planning, and investment decisions. Partner with Legal to negotiate commercial agreements and manage contractual risk. Work closely with Operations and Transportation teams to ensure sourcing strategies support service and operational objectives. Present category strategies, supplier recommendations, and business cases to senior leadership. Drive Procurement Excellence Champion procurement best practices, sourcing governance, and supplier management processes. Support procurement transformation initiatives, including increased spend visibility, sourcing compliance, and standardized procurement processes. Utilize spend analytics and market data to identify value creation opportunities and improve decision-making. Measure and communicate category performance through KPIs, supplier metrics, savings reporting, and executive dashboards. What We're Looking For Minimum Qualifications Bachelor's degree in Supply Chain, Business, Logistics, Finance, Engineering, or a related field. 8+ years of progressive experience in strategic sourcing, procurement, category management, supply chain, or logistics. Demonstrated experience negotiating complex commercial agreements with logistics, transportation, or supply chain service providers. Strong understanding of transportation and logistics categories, including ocean, air, parcel, 3PL, warehousing, and over-the-road transportation. Proven ability to lead cross-functional sourcing initiatives and influence stakeholders across multiple business functions. Strong financial, analytical, negotiation, and problem-solving skills. Excellent written, verbal, and presentation communication skills. Highly self-motivated with the ability to work independently, exercise sound judgment, and drive multiple strategic initiatives with minimal direction. Proven ability to prioritize competing priorities and deliver results in a fast-paced, global environment. Willingness to travel up to 10%, including occasional international travel. Preferred Qualifications Experience managing global transportation or logistics categories within a multinational manufacturing or consumer products organization. Experience with strategic supplier relationship management and executive supplier governance. Experience using spend analytics, market intelligence, and total cost of ownership analysis to develop sourcing strategies. Experience with SAP and/or SAP Ariba. Experience working in consumer electronics or technology industries. Why Bose? At Bose, procurement is more than negotiating contracts—it's about building strategic partnerships that help shape the future of our global supply chain. As a Senior Category Manager, you'll have the opportunity to influence executive decisions, collaborate with world-class logistics providers, and lead initiatives that directly impact our business and customer experience. If you're passionate about developing sourcing strategies, building supplier partnerships, and delivering measurable business value on a global scale, we'd love to hear from you. Location: Atlanta, Georgia/Hybrid work schedule (Tues, Wed, Thurs) At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Atlanta, Georgia is: $101,000-$138,875.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves. ‎ Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to applicant_disability_accommodationrequest@bose.com. Please include "Application Accommodation Request" in the subject of the email. ‎ Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

Lead large-scale, multi-workstream technology transformation programs with cross-functional stakeholder management and executive communication. | Experienced in business and program management with skills in governance, vendor oversight, financial tracking, and change management in complex environments. | At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound. Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation. Job Description The Director, Customer & Business Operations – Audio Technologies is a senior leadership role responsible for defining and building the operating architecture that enables Bose’s Audio Technology business to scale as a platform-driven, B2B technology company. Audio Technologies is evolving from a high-growth licensing business into a system-level platform that delivers integrated capabilities across partners, products, and ecosystems. This requires a fundamentally different operating model that is scalable, customer-centric, and tightly aligned across Sales, Engineering, and Customer Delivery. Within this model, the Customer & Business Operations leader is responsible for designing and leading three critical layers: • Operating Backbone – scalable systems, processes, and governance • End-to-End Customer System – from contract through lifecycle engagement • Customer-Centric Operating Model – embedding customer experience into how the business runs, products are designed, and how technology is developed This role sits at the intersection of business operations, customer experience, and platform execution ensuring that growth translates into repeatable, high-quality outcomes rather than fragmented or bespoke execution. Key Responsibilities Operating Architecture & Scale • Define and maintain the end-to-end operating model across the Audio Technology business. • Establish scalable systems, processes, and governance that support licensing and platform growth while minimizing fragmentation and bespoke execution. • Determine where to leverage enterprise capabilities versus building dedicated operational layers to support speed and specialization. • Drive standardization, reuse, and operational leverage across the business. Customer System Architecture • Design and own the full customer lifecycle architecture spanning contracting, onboarding, implementation, billing, and support. • Ensure that all customer-facing processes operate as a coherent system rather than disconnected functions. • Establish operating mechanisms to manage partner health, account risk, revenue accuracy, and delivery quality. • Eliminate friction across the customer journey through systematic design and continuous improvement. Cross-Functional System Coherence • Partner with Sales, Engineering, Program Management, and Business Services to ensure alignment between what is sold, what is built, and what is delivered • Establish structured operating mechanisms that enable effective collaboration and decision-making across functions. • Prevent breakdowns between Sales and Engineering by creating repeatable models for deal qualification, prioritization, and execution. • Serve as the operational authority for resolving system-level inefficiencies and misalignments. Business Operations & Systems Development • Lead the design and development of the business operations infrastructure and supporting technology stack. • Guide the creation of core operational capabilities including account and contract structures, SKU and licensing frameworks, usage tracking, billing, and revenue reporting • Ensure that operational systems support both current scale and future platform expansion. Customer-Centricity & Experience Leadership • Define and embed a customer-centric operating model across all aspects of the business. • Develop a structured set of customer engagement and success metrics that measure the quality of the end-to-end experience. • Ensure that customer needs and feedback systematically inform process design, prioritization, and execution. • Champion customer-centric thinking across Sales, Engineering, and Operations. Organizational Capability & Leadership • Define the long-term capability model required for Customer & Business Operations. • Build and lead a high-performing team aligned to the operating architecture. • Develop talent and organizational structures that can scale with the business. Qualifications • 10+ years of experience in business operations, customer operations, or program leadership in B2B or technology-driven environments. • Demonstrated ability to design and scale operating models in complex, cross-functional organizations. • Strong systems thinking capabilities with the ability to connect strategy, process, and execution. • Proven ability to lead and influence across Sales, Engineering, and operational teams without direct authority. • Experience building or managing customer lifecycle operations in platform, licensing, or technical environments. • Excellent communication skills with the ability to align diverse stakeholders around a common operating model. • Comfort operating in high-growth, ambiguous environments. Preferred Qualifications • Experience in platform, licensing, or IP-based business models. • Experience building operational systems that support technical product delivery or integration. • Familiarity with customer lifecycle systems (CRM, billing, program management, support platforms). • Experience in environments transitioning from bespoke execution to scalable platforms. At Bose, you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills, experience, education, and location, and goes beyond base salary. The hiring range for this position in the primary work location of Framingham, Massachusetts is: $205,300-$282,250.The hiring range for other Bose work locations may vary. In addition to competitive base pay we offer rewards including bonus programs, comprehensive health and welfare benefits, a 401(k) plan, plus exclusive perks designed to support your wellbeing, and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose, guided by our values, and united by a belief in the power of sound. As the world leader in audio experiences, we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves. ‎ Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to applicant_disability_accommodationrequest@bose.com. Please include "Application Accommodation Request" in the subject of the email. ‎ Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.