Bosch-HomeComfort

Develop and maintain relationships with HVAC contractors, promote YORK products, and achieve sales targets. | Requires 5+ years of HVAC/R experience, strategic account management skills, and proficiency in Salesforce. | We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch Reinvent yourself: At Bosch, you will evolve. Discover new directions: At Bosch, you will find your place. Balance your life: At Bosch, your job matches your lifestyle. Celebrate success: At Bosch, we celebrate you. Be yourself: At Bosch, we value values. Shape tomorrow: At Bosch, you change lives. Job Description You will represent one of the leading brands in the HVAC distribution channel for YORK Factory Direct promoting the YORK/Hitachi portfolio in the assigned market. You will also become a member of a highly motivated, winning team fostering an inclusive and positive culture. As an Account Manager, you will be responsible for selling Residential and Commercial HVAC equipment and parts & supplies to HVAC contractors, with heavy emphasis on signing new YORK Dealers. The selected candidate will develop partnerships with existing customers to increase share of wallet, while recruiting new customers into the YORK family to increase market share. You will represent a company proud to design, assemble and manufacture HVAC products in the USA. Leadership coaching will be a constant throughout your career. Investing in our people is a high priority at Bosch. Your sales leaders will onboard you with all the programs, product and company information you need to succeed. They will always be available to help answer questions and mentor you where they see fit or where improvements can be met. This is designed to make you the best sales professional in the industry so you can achieve all of your personal and professional goals! Job Responsibilities Build relationships with existing customers while expanding growth year-over-year. Discuss all the products and programs YORK Factory Direct offers to gain more share of wallet. Advising customers to utilize all program features available to grow their business; the more they sell, the more we sell! Prospect and recruit customers who fit the YORK partnership profile. Prove “Why YORK” is an industry leader with the power behind it to grow their business. Create custom marketing strategies to help your customers grow. As needed, you will receive support from our market leaders and a marketing manager. Assist your customer to select the best YORK products to meet their client’s needs. This includes coaching them on their selling approach, product specifications/performance and application regulations which may vary by job. Negotiate prices and terms of sale. Ensure customers participate and attend our industry-leading training classes offered locally and virtually. Our local service managers are best-in-class providing your customer a great resource to improve their quality in the field and increase consumer confidence as they build their business. Perform to plan. Set weekly, monthly, quarterly and annual sales goals for overall sales, sales calls, product mix/segmentation, new dealer registrations, training, as well as many other sales metrics. Qualifications Required Qualifications: High School Diploma 5+ years of HVAC/R experience 5+ years of strategic account management experience Salesforce proficiency Ability to travel within Bucks, Montgomery, and Philadelphia Counties Preferred Qualifications: Bachelor's degree Strong proficiency in business writing, verbal communication, and negotiation Skilled in using Windows operating systems, including Microsoft Outlook and Teams Self-motivated individuals with a high energy level and desire to achieve goals beyond what is required. Proven ability to operate effectively across both sales and operations, aligning customer needs with operational execution to drive business results. Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions, while maintaining a plan of action until desired results are achieved. Understand the principles and processes for providing best-in-class customer service. Ability to listen, gain trust and bring to closure an action, project, resolution, or sale with customers. Business acumen including sales forecasting, opportunity management and customer planning. Ability to understand and communicate in today’s technologically driven business environment. Additional Information Equal Opportunity Employer, including disability / veterans *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Provide technical support, troubleshoot HVAC systems, develop documentation, and collaborate on product improvements. | Requires 3-7 years of HVAC experience, certifications, and strong troubleshooting skills, which are not present in your profile. | We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve. • Discover new directions: At Bosch, you will find your place. • Balance your life: At Bosch, your job matches your lifestyle. • Celebrate success: At Bosch, we celebrate you. • Be yourself: At Bosch, we value values. • Shape tomorrow: At Bosch, you change lives. Job Description We are seeking a detail-oriented and analytical HVAC Product Technical Support Engineer to join our remote team based in Norman, United States. In this role, you will provide efficient and organized technical support for our HVAC products, ensuring customer satisfaction and product reliability. Offer remote technical support to customers, dealers, and field technicians for HVAC products Analyze and troubleshoot complex HVAC rooftop pkg system issues up to 150 tons, controls, applications review Develop and maintain technical documentation, including user manuals and troubleshooting guides Collaborate with the product development team to improve product features and resolve technical issues Stay up-to-date with industry trends, standards, and regulations Provide training and guidance to junior team members and customers on HVAC products Manage and prioritize multiple support tickets efficiently / customer follow up Contribute to the development of knowledge base articles and FAQs Qualifications HVAC Technology, or related field, Technical degree and or certifications in the field 3-7 years of experience in HVAC technical support / service or a related field In-depth knowledge of HVAC systems and products Strong troubleshooting and analytical skills Excellent technical writing abilities Proficiency in remote support tools and technologies Outstanding customer service and communication skills HVAC certifications (e.g., NATE, EPA) preferred Familiarity with industry standards and regulations Ability to work independently and manage time effectively in a remote environment Strong attention to detail and organizational skills Independent project oversight Additional Information Equal Opportunity Employer, including disability / veterans *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

The HVAC Product Technical Support Engineer will provide organized technical support for HVAC products, ensuring customer satisfaction and product reliability. Responsibilities include troubleshooting complex HVAC system issues and collaborating with the product development team. | Candidates should have a Bachelor's degree in Mechanical Engineering or a related field and 3-5 years of experience in HVAC technical support. In-depth knowledge of HVAC systems and strong troubleshooting skills are essential. | We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve. • Discover new directions: At Bosch, you will find your place. • Balance your life: At Bosch, your job matches your lifestyle. • Celebrate success: At Bosch, we celebrate you. • Be yourself: At Bosch, we value values. • Shape tomorrow: At Bosch, you change lives. Job Description We are seeking a detail-oriented and analytical HVAC Product Technical Support Engineer to join our remote team based in Norman, United States. In this role, you will provide efficient and organized technical support for our HVAC products, ensuring customer satisfaction and product reliability. Offer remote technical support to customers, dealers, and field technicians for HVAC products Analyze and troubleshoot complex HVAC system issues Develop and maintain technical documentation, including user manuals and troubleshooting guides Collaborate with the product development team to improve product features and resolve technical issues Stay up-to-date with industry trends, standards, and regulations Provide training and guidance to junior team members and customers on HVAC products Manage and prioritize multiple support tickets efficiently Contribute to the development of knowledge base articles and FAQs Qualifications Bachelor's degree in Mechanical Engineering, HVAC Technology, or related field 3-5 years of experience in HVAC technical support or a related field In-depth knowledge of HVAC systems and products Strong troubleshooting and analytical skills Excellent technical writing abilities Proficiency in remote support tools and technologies Outstanding customer service and communication skills HVAC certifications (e.g., NATE, EPA) preferred Familiarity with industry standards and regulations Ability to work independently and manage time effectively in a remote environment Strong attention to detail and organizational skills Additional Information Equal Opportunity Employer, including disability / veterans *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

Provide technical training and service support for HVAC distributor partners, lead technical communication and cross-functional collaboration, and support product launches and issue resolution. | Bachelor’s degree with 6+ years HVAC field service or product engineering experience, HVAC training experience, willingness to travel extensively, and ability to work aligned with Eastern or Central Time zones. | We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve. • Discover new directions: At Bosch, you will find your place. • Balance your life: At Bosch, your job matches your lifestyle. • Celebrate success: At Bosch, we celebrate you. • Be yourself: At Bosch, we value values. • Shape tomorrow: At Bosch, you change lives. Job Description We are seeking a highly skilled and customer-focused National Technical Training Service Manager to join our Ducted Systems (DS) business. In this role, you will support distributor partners across Residential, Commercial, and Ductless HVAC products, providing technical expertise, training, and service support. You will play a critical role in enhancing customer satisfaction, driving product knowledge, and supporting business growth through strategic engagement with distributor sales, service, and warranty teams. Job Responsibilities Channel Support & Training Support Residential Unitary Distribution channel development with assigned partners Deliver process and personnel training for distributor teams Coordinate technical service launches for new distributors Provide product knowledge and application support across Residential and Commercial lines Conduct job site support and customer satisfaction activities Lead damage and injury investigations related to field product issues Assist with start-up/commissioning and critical problem resolution Technical Communication & Tools Present product information to internal and external audiences Participate in service advisory councils, technical conferences, and distributor meetings Provide Level 3 technical support and situational awareness using Salesforce, SAS, SAP, and other tools Support factory quality concerns through training and collaboration with product management and DS Academy Contribute to new product introduction processes by sharing customer insights and field feedback Cross-Functional Collaboration Collaborate with pricing, application engineering, customer service, and factory scheduling teams Assist in commercial demand planning and distributor ERP updates Escalate and resolve technical issues in partnership with commercial tech support Qualifications Required Qualifications: Bachelor’s degree 6+ years of HVAC field service, sales, or product engineering experience OR Associate degree and minimum 8 years of relevant experience Strong knowledge of HVAC equipment selection, application, installation, and troubleshooting Experience in HVAC training roles Ability to travel at least 50% Must be willing to align working hours with Eastern or Central Time if located in a different time zone Preferred Qualifications: Master’s degree in a related field 10+ years of HVAC field service, sales, or product engineering experience Experience using SAP, Salesforce, and SAS systems Proven ability to work independently in a remote environment Advanced proficiency in Microsoft Office Suite Strong problem-solving, customer relationship, and presentation skills Excellent interpersonal and communication abilities across technical and non-technical audiences