Bosch-HomeComfort

The National Technical Training Service Manager will support distributor partners by providing technical expertise, training, and service support across HVAC products. This role is critical in enhancing customer satisfaction and driving product knowledge. | Candidates must have a Bachelor's degree and at least 6 years of HVAC experience, or an Associate degree with 8 years of relevant experience. Strong knowledge of HVAC systems and the ability to travel at least 50% are essential. | We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve. • Discover new directions: At Bosch, you will find your place. • Balance your life: At Bosch, your job matches your lifestyle. • Celebrate success: At Bosch, we celebrate you. • Be yourself: At Bosch, we value values. • Shape tomorrow: At Bosch, you change lives. Job Description We are seeking a highly skilled and customer-focused National Technical Training Service Manager to join our Ducted Systems (DS) business. In this role, you will support distributor partners across Residential, Commercial, and Ductless HVAC products, providing technical expertise, training, and service support. You will play a critical role in enhancing customer satisfaction, driving product knowledge, and supporting business growth through strategic engagement with distributor sales, service, and warranty teams. Job Responsibilities Channel Support & Training Support Residential Unitary Distribution channel development with assigned partners Deliver process and personnel training for distributor teams Coordinate technical service launches for new distributors Provide product knowledge and application support across Residential and Commercial lines Conduct job site support and customer satisfaction activities Lead damage and injury investigations related to field product issues Assist with start-up/commissioning and critical problem resolution Technical Communication & Tools Present product information to internal and external audiences Participate in service advisory councils, technical conferences, and distributor meetings Provide Level 3 technical support and situational awareness using Salesforce, SAS, SAP, and other tools Support factory quality concerns through training and collaboration with product management and DS Academy Contribute to new product introduction processes by sharing customer insights and field feedback Cross-Functional Collaboration Collaborate with pricing, application engineering, customer service, and factory scheduling teams Assist in commercial demand planning and distributor ERP updates Escalate and resolve technical issues in partnership with commercial tech support Qualifications Required Qualifications: Bachelor’s degree 6+ years of HVAC field service, sales, or product engineering experience OR Associate degree and minimum 8 years of relevant experience Strong knowledge of HVAC equipment selection, application, installation, and troubleshooting Experience in HVAC training roles Ability to travel at least 50% Must be willing to align working hours with Eastern or Central Time if located in a different time zone Preferred Qualifications: Master’s degree in a related field 10+ years of HVAC field service, sales, or product engineering experience Experience using SAP, Salesforce, and SAS systems Proven ability to work independently in a remote environment Advanced proficiency in Microsoft Office Suite Strong problem-solving, customer relationship, and presentation skills Excellent interpersonal and communication abilities across technical and non-technical audiences

The National Technical Training Service Manager will support distributor partners by providing technical expertise, training, and service support across HVAC products. This role is critical in enhancing customer satisfaction and driving product knowledge to support business growth. | Candidates must have a Bachelor's degree and at least 6 years of HVAC experience, or an Associate degree with a minimum of 8 years of relevant experience. Strong knowledge of HVAC systems and the ability to travel at least 50% are also required. | We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve. • Discover new directions: At Bosch, you will find your place. • Balance your life: At Bosch, your job matches your lifestyle. • Celebrate success: At Bosch, we celebrate you. • Be yourself: At Bosch, we value values. • Shape tomorrow: At Bosch, you change lives. Job Description We are seeking a highly skilled and customer-focused National Technical Training Service Manager to join our Ducted Systems (DS) business. In this role, you will support distributor partners across Residential, Commercial, and Ductless HVAC products, providing technical expertise, training, and service support. You will play a critical role in enhancing customer satisfaction, driving product knowledge, and supporting business growth through strategic engagement with distributor sales, service, and warranty teams. Job Responsibilities Channel Support & Training Support Residential Unitary Distribution channel development with assigned partners Deliver process and personnel training for distributor teams Coordinate technical service launches for new distributors Provide product knowledge and application support across Residential and Commercial lines Conduct job site support and customer satisfaction activities Lead damage and injury investigations related to field product issues Assist with start-up/commissioning and critical problem resolution Technical Communication & Tools Present product information to internal and external audiences Participate in service advisory councils, technical conferences, and distributor meetings Provide Level 3 technical support and situational awareness using Salesforce, SAS, SAP, and other tools Support factory quality concerns through training and collaboration with product management and DS Academy Contribute to new product introduction processes by sharing customer insights and field feedback Cross-Functional Collaboration Collaborate with pricing, application engineering, customer service, and factory scheduling teams Assist in commercial demand planning and distributor ERP updates Escalate and resolve technical issues in partnership with commercial tech support Qualifications Required Qualifications: Bachelor’s degree 6+ years of HVAC field service, sales, or product engineering experience OR Associate degree and minimum 8 years of relevant experience Strong knowledge of HVAC equipment selection, application, installation, and troubleshooting Experience in HVAC training roles Ability to travel at least 50% Must be willing to align working hours with Eastern or Central Time if located in a different time zone Preferred Qualifications: Master’s degree in a related field 10+ years of HVAC field service, sales, or product engineering experience Experience using SAP, Salesforce, and SAS systems Proven ability to work independently in a remote environment Advanced proficiency in Microsoft Office Suite Strong problem-solving, customer relationship, and presentation skills Excellent interpersonal and communication abilities across technical and non-technical audiences

The Commercial Sales Engineer will support the growth of the Coleman commercial HVAC equipment business through distribution channels. This includes business development, product support, and cross-functional collaboration to enhance customer satisfaction and market reach. | Candidates must have a Bachelor's degree in Mechanical Engineering or a related field and at least 5 years of experience in HVAC/R or system design. A willingness to travel 50-60% of the time is also required. | At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve. • Discover new directions: At Bosch, you will find your place. • Balance your life: At Bosch, your job matches your lifestyle. • Celebrate success: At Bosch, we celebrate you. • Be yourself: At Bosch, we value values. • Shape tomorrow: At Bosch, you change lives. Job Description We are seeking a technically skilled and customer-focused Commercial Sales Engineer to support the profitable growth of our Coleman commercial HVAC equipment business through our distribution channel partners. This role focuses on Commercial Packaged Rooftops (3–50 tons), Commercial Split Systems, and Controls (single and multi-zone). You will collaborate closely with regional account managers, distributors, contractors, and engineers to assess equipment needs and identify growth opportunities. Job Responsibilities Business Development Partner with Regional Account Managers to execute commercial growth strategies and achieve annual operating plans Build executive-level relationships with key channel partners, becoming a trusted advisor Develop brand-specific promotions, training content, and tools to support distributor success Create sales tools such as playbooks, line cards, quote sheets, and selection guides Identify new customer opportunities and shift sales strategies to expand market reach Product & Technical Support Support complex take-offs, specification interpretation, product selection, pricing, and lead time coordination Deliver technical presentations and training on commercial equipment and tools Promote factory inventory for stocking and job-specific opportunities Support new product launches and industry transitions (e.g., A2L refrigerants) Recommend solutions to engineers, contractors, and end users based on project requirements Serve as a liaison with product management and assist in updating distributor ERP systems Cross-Functional Collaboration Lead commercial excellence initiatives with pricing, engineering, customer service, and factory scheduling teams Support demand planning and provide market feedback to product management Collaborate with technical support to resolve escalated issues and ensure customer satisfaction Qualifications Required Qualifications: Bachelor’s degree in Mechanical Engineering or related field 5+ years’ experience in HVAC/R or system design Willingness to travel 50–60% of the time Preferred Qualifications: Master’s degree preferred Proven ability to deliver commercial HVAC solutions and build strong customer relationships Strong business acumen and interpersonal communication skills Proficiency in Microsoft Office applications

Provide efficient technical support for HVAC products and ensure customer satisfaction. Analyze and troubleshoot complex HVAC system issues while collaborating with the product development team. | A Bachelor's degree in Mechanical Engineering or related field is required, along with 3-5 years of HVAC technical support experience. Strong troubleshooting skills and HVAC certifications are preferred. | We Are Bosch. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry. Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch • Reinvent yourself: At Bosch, you will evolve. • Discover new directions: At Bosch, you will find your place. • Balance your life: At Bosch, your job matches your lifestyle. • Celebrate success: At Bosch, we celebrate you. • Be yourself: At Bosch, we value values. • Shape tomorrow: At Bosch, you change lives. Job Description We are seeking a detail-oriented and analytical HVAC Product Technical Support Engineer to join our remote team based in Norman, United States. In this role, you will provide efficient and organized technical support for our HVAC products, ensuring customer satisfaction and product reliability. Offer remote technical support to customers, dealers, and field technicians for HVAC products Analyze and troubleshoot complex HVAC system issues Develop and maintain technical documentation, including user manuals and troubleshooting guides Collaborate with the product development team to improve product features and resolve technical issues Stay up-to-date with industry trends, standards, and regulations Provide training and guidance to junior team members and customers on HVAC products Manage and prioritize multiple support tickets efficiently Contribute to the development of knowledge base articles and FAQs Qualifications Bachelor's degree in Mechanical Engineering, HVAC Technology, or related field 3-5 years of experience in HVAC technical support or a related field In-depth knowledge of HVAC systems and products Strong troubleshooting and analytical skills Excellent technical writing abilities Proficiency in remote support tools and technologies Outstanding customer service and communication skills HVAC certifications (e.g., NATE, EPA) preferred Familiarity with industry standards and regulations Ability to work independently and manage time effectively in a remote environment Strong attention to detail and organizational skills Additional Information Equal Opportunity Employer, including disability / veterans *Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!