Boot Barn

Establish and maintain store inventory control, ensure accurate merchandise flow, and support sales goals. | Strong organizational, communication, and operational skills; flexible availability for shifts. | Our Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory control. As the store’s expert of all inbound and outbound inventory activity and procedures, the RICS guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion and maintain the stock room in a clean and organized manner. Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit – one handshake at a time. Essential Duties and Responsibilities • Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships. • Process all incoming/outbound inventory with accuracy. • Verify all merchandise deliveries are compliant and accurate to Company standards. • Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines. • Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines. • Ensure the timely and accurate input for all freight information through the appropriate systems. • Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures. • Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control. • Ensure a high level of productivity through attainment of units per hour (UPH) targets. • Maintain a neat and orderly stock room that is compliant with all Company/State guidelines. • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices. • Performs any other duties that may be assigned by management. • Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance. Requirements: Qualifications • Strong communication, customer service, time management and organizational skills. • Availability to work a variety of shifts to meet the business needs including nights, weekends and holidays. • Ability to be flexible and willing to work extended hours when necessary. Competencies • Brand & Product Expert: Demonstrates a strong understanding of Boot Barn’s brand and products, effectively communicating product benefits to help customers make informed decisions. • Driving Sales Through Customer Focus: Delivers personalized, service-driven experiences that prioritize customer needs and directly support individual and store sales goals. • Operational Efficiency: Executes daily tasks and inventory processes efficiently, accurately, and in a timely manner to support store operations. • Professionalism: Upholds Boot Barn’s culture by demonstrating accountability, adaptability, and respectful behavior to foster a positive and inclusive work environment. • Visual Standards: Ensures the store presentation aligns with brand standards by maintaining a clean, organized environment and executing visual merchandising accurately and on time. Boot Barn Benefits & Additional Compensation Opportunities • Competitive hourly rate* and monthly store sales bonus. • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. • Paid Time Off plan for year-round Boot Barn Partners.** • Medical, Dental, Vision and Life Insurance.** • 401(k) plan with generous company matching. • Flexible schedules and work/life balance. • Opportunities for growth at every level – we are opening 50+ new stores each year. • compensation varies based on geography, skills, experience, and tenure • *For eligible Boot Barn Partners Physical Demands In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job. • Standing, walking and squatting more than fifty percent of the work shift. • Required to lift, move and carry up to 40 pounds. • Ability to read, count and write to accurately complete all documentation and reports. • Must be able to see, hear and speak in order to communicate with partners and customers. • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ X ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing Work Environment In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment. • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. • Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4. California Privacy Notice

Develops and maintains commercial accounts, promotes products, and executes sales plans within the territory. | Requires experience in sales, account development, and effective communication with business and government clients. | COMMERCIAL ACCOUNTS MANAGER, NORCAL/ PACIFIC NW MARKET REPORTS TO: DIRECTOR, REGIONAL COMMERCIAL ACCOUNTS STATUS: EXEMPT Summary Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit - one handshake at a time. Based out the Southeast US area, this outside Business Development position, responsible for developing and maintaining Commercial Account business relationships that generate Commercial Account sales of work boots, work wear, related apparel, PPE and accessories to private business, Corporations and government entities and their employees in the east coast markets. Essential Duties And Responsibilities • Responsible for developing commercial / business accounts to promote and sell work boots, work wear, related apparel, PPE and accessories to business and government entities and their employees within the territory. • Develops and executes sales/growth plan to meet performance expectations and requirements. • Identifies key Commercial/Industrial accounts - creates a strategy and business plan for acquiring new commercial accounts, utilizing store resources, trade shows, internet, and other media and marketing tools. • Develops and present sales presentations that create a value proposition of the Boot Barn Commercial Account program offering. • Ability to communicate effectively and identify a business prospect’s needs. • Provide value solutions based on Boot Barn’s Commercial Account business direction and strategies. • Build trust and support with new and existing Commercial Account customers to help enhance long-term sales and revenue growth. • Work closely with store Teams to help ensure continued growth of store Commercial Account business. • Enable store teams in understanding of Commercial Account directives and continued training and development of store teams. • Attend local and national safety conferences. • Work with local stores to facilitate and execute local Commercial Account customer events, and/or including fittings and Special Western Events. • Demonstrates high level of quality work, attendance and appearance. • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices. • Performs any other duties that may be assigned by management.

Monitor and support omni channel order transactions, communicate with stores and customer service, troubleshoot order issues, and assist with process documentation and training. | 1-3 years customer service or ecommerce experience, strong communication and organizational skills, ability to multitask in a fast-paced environment, and proficiency in Excel. | OMNI CHANNEL SUPPORT SEPCIALIST REPORTS TO: DIRECTOR, MERCHADISE SUPPORT SYSTEMS STATUS: NON-EXEMPT Summary Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit – one handshake at a time. The Omni Channel Support Specialist is responsible for monitoring the daily transactions of omni channel orders, including but not limited to buy online pick up in store, buy online ship to store, Roadie, and ship from store. This position supports the stores and communicates with customer service, and our website developers regularly to follow up on pending orders and offer additional training or support needed on omni channel initiatives. The schedule for this position after training is as follows: Shift one: • Sunday: 9:30am – 6pm remote • Monday: 12:30pm – 9pm remote • Tuesday: off • Wednesday: off • Thursday: 12:30pm – 9pm onsite/ remote • Friday: 12:30pm – 9pm remote • Saturday: 10:30am – 7pm remote OR Shift two: • Sunday: off • Monday: off • Tuesday: 6am – 2pm onsite • Wednesday: 6am – 2pm onsite • Thursday: 6am – 2pm onsite • Friday: 6am – 2pm onsite/ remote • Saturday: 6am – 2pm remote Essential Duties and Responsibilities • Partner with Store Operations to ensure Boot Barn stores are in compliance with omni channel processes and procedures. • Communicate daily with stores and District Managers to resolve discrepancies with online orders as they arise. • Troubleshoot past due orders to ensure stores are meeting Boot Barn's customer service expectations and communicating order picking status to customers. • Research cancelled orders and partner with stores to resolve order picking issues. • Act as the point of contact for the store team and respond to questions on omni channel processes and procedures. • Analyze complex business problems and identify business and user requirements. • Memorialize user cases, user requirements and create process flow diagrams • Create functional specifications and work with development team throughout the development processes. • Document bugs and assist in resolution. • Demonstrates high level of quality work, attendance and appearance. • Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management. • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices. • Performs any other duties that may be assigned by management. Requirements: Qualifications • Strong communication, customer service, time management and organizational skills. • 1-3 years of customer service experience or ecommerce experience. • Excellent written and verbal communication skills, a high level of organization, and impeccable attention to detail. • Ability to prioritize work in a fast-paced environment. • A self-starter who can manage multiple projects at once. • Demonstrated ability to communicate effectively and build strong business relationships. • Proficient in excel. Competencies • Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally. • Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Boot Barn Benefits & Additional Compensation Opportunities • Competitive hourly rate. • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands. • Flexible schedules and work/life balance. • Opportunities for growth at every level – we are opening 50+ new stores each year. • For eligible Boot Barn Partners PAY RANGE: $20.50 - $21.00/hr* • compensation varies based on geography, skills, experience, and tenure Physical Demands In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. • Standing, walking and squatting less than fifty percent of the work shift. • Required to lift, move and carry up to 40 pounds. • Ability to read, count and write to accurately complete all documentation and reports. • Must be able to see, hear and speak in order to communicate with partners and customers. • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. [ ] Sedentary: Limited activity, no lifting, limited walking [ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking [ ] Moderate: Mostly standing, walking, bending, frequent lifting [ ] Arduous: Heavy lifting, bending, crawling, climbing Work Environment In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment. • The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance. • Noise levels are considered moderate. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law. Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4. California Privacy Notice