Boldr

Lead RevOps systems and tooling strategy, manage GTM project delivery, automate processes, support forecasting and strategic decision-making. | 5+ years in Revenue Operations or related field, HubSpot certification, experience with AI tools and automation, strong project leadership and communication skills. | A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team united by our desire to connect diverse people with shared values for a bolder impact. We employ just over a thousand team members across five countries and aim to grow to over 5,000 by 2027, if not sooner. LET’S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE This role is designed as a strategic 2IC to the Director of RevOps. You’ll be expected to not only execute but also think ahead, anticipate team and business needs, and act as a trusted partner in operational decision-making. We’re looking for a highly accountable, systems-driven, and business-minded Senior RevOps pro to lead operational execution and cross-functional tooling strategy. You'll own our RevOps systems, lead GTM project delivery, and help automate and scale processes through AI and tooling while also supporting revenue forecasting, insights, and strategic decision-making. This is a high-impact, execution heavy role and you’ll triage inbound RevOps requests, oversee GTM tooling, and directly support scalable growth, all while building the foundational systems that allow Boldr to scale with confidence. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. WHAT WILL YOU DO GTM Systems, AI, & Tooling: Own HubSpot CRM administration — including properties, workflows, lifecycle management, automation, reporting Implement AI-enabled tools, automations, and process improvements within the GTM stack to drive efficiency and scalability Manage lead enrichment, data hygiene, and workflow automation (HubSpot, Clay, Zapier) Optimize GTM systems, maintain forecasting tools, and support reporting across teams Partner with senior admins or developers on complex integrations and tooling enhancements RevOps Project Management & Enablement: Scope and lead cross-functional RevOps initiatives — from concept through to project scoping and execution Triage and prioritise inbound RevOps requests, manage timelines, and track execution in ClickUp, and communicate updates accordingly Develop and maintain RevOps SOPs, playbooks, and enablement assets Provide light design support for internal resources(Google Slides, Cava) Identify blockers early, align stakeholders, and ensure project accountability Strategic Ops, Forecasting & Business Infrastructure: Support revenue forecasting — pipeline reviews, forecast tracking, and reporting Drive process improvements within RevOps operations, systems, and workflows Manage contract workflows, approvals, and lifecycle management in our CLM and HubSpot Monitor dependencies, proactively communicate risks, and identify areas for process improvement WHAT WE’LL LIKE ABOUT YOU YOU ARE… Curious and authentic, just like us! #beboldr An analytical and critical thinker, with an eye for even the most minute of details Passionate about client satisfaction. YOU HAVE… 5+ years of experience in Revenue Operations, Business Operations, or GTM Enablement, with a demonstrated ability to lead cross-functional projects and influence strategic decision-making Proven success leading RevOps initiatives and projects - from technical execution to strategic planning Deep, hands-on experience with HubSpot (certification required), implementing AI tools, automation, and process improvements Experience implementing and managing AI tooling, automation workflows and GTM integrations (e.g. Clay, Zapier) Familiarity with insights tools (Fathom, Apollo, Gong, or similar) Experience developing documentation, SOPs, or enablement materials to scale operations Comfort in a global, remote, and often ambiguous environment where priorities shift fast High accountability, excellent cross-functional communication, and the ability to lead through influence Strong communication and interpersonal skills to collaborate effectively with cross-functional teams. Must be able to work U.S. business hours NICE TO HAVES… Marketing or marketing operations experience Project Management Certification (PMP, CAPM, Scrum) Familiarity with Chili Piper, Apollo, or Prospeo Data visualization or reporting experience (Looker Studio, Google Sheets, Metabase) Familiarity with pricing logic, revenue forecasting models, or contract workflows Basic design skills for enablement materials (Canva, Google Slides) YOU’LL THRIVE IN THIS ROLE IF… You take ownership first, acting without waiting, flagging blockers, and seeking clarity early You’ve thrived in scaling, unstructured environments where you helped build processes, not just followed them You think in systems, not silos and love solving inefficiencies through automation and clear process You communicate proactively and transparently and you manage up before being asked You know how to prioritize under pressure and juggle shifting requests without losing accountability You have a self-correcting mindset and catch your own misses, adjust quickly, and learn fast

The Implementation Specialist will be responsible for the successful onboarding and implementation of the platform for clients, working closely with them to understand their business requirements and providing training and support. This role also involves collaborating with project managers and assisting in the development of project plans and schedules. | Candidates should have a Bachelor's degree and 2-3 years of relevant work experience in roles such as technical support, project management, or customer success. Strong communication skills, proficiency in Microsoft Office Suite, and a detail-oriented approach are essential. | A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships we’ll always find EMPATHY WHAT IS YOUR ROLE As an Implementation Specialist, you will play a key role in the successful onboarding and implementation of the platform for our clients. This position involves working closely with clients, understanding their business requirements, configuring the system, and providing training and support to ensure a smooth transition. The Implementation Specialist is a critical member of the Professional Services team and also provides assistance to the Customer Success Teams. The ideal candidate will have a strong technical background, excellent communication skills, and a commitment to delivering high-quality service. WHY DO WE WANT YOU We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. WHAT WILL YOU DO Collaborate with project managers to create and maintain project schedules, task lists, and timelines. Assist in developing project plans, objectives, deliverables, and resource allocation. Assist implementation projects while partnering closely with our clients' technical sponsors on configuration and testing. Guide clients through the onboarding process, ensuring a clear understanding of system capabilities and functionalities. Complete technical setup of Blaze workflows including integrating their social media accounts, websites, and email providers with Blaze. Adhere to detailed project plan schedules and contribute to weekly status reports to ensure accountability for milestone dates and work quality. Maintain updated and accurate configuration workbook templates and documentation of configuration settings for customers. Proactively identify implementation risks and mitigate them effectively and efficiently Tailor and facilitate User Acceptance Testing (UAT) specific to customer configuration. Support the customer success plans, by assisting in product and phased rollouts, supporting value-driven conversations with the customer to increase adoption and introducing new product functionality that will deliver results. Create and maintain detailed documentation related to client configurations, customizations, and training materials. Quickly establish/nurture rapport and a positive relationship with customer stakeholders. Fostering strong relationships with Customer Success and cross-functional teams to holistically address customer issues and provide additional insights from a customer perspective. Reporting and tracking bugs and enhancement requests affecting users. Participate in training and development opportunities to enhance project management skills. Seek guidance from project managers and contribute to continuous improvement initiatives. WHAT WE’LL LIKE ABOUT YOU YOU ARE… Curious and authentic, just like us! #beboldr An analytical and critical thinker, with an eye for even the most minute of details Passionate about client satisfaction YOU HAVE… Bachelors in Arts/Bachelors in Science or equivalent degree. 2-3 years of relevant work experience in a related role (which may include technical support, project management/coordination, product implementation, account management, customer success, among others). Background and strong interest in B2B Enterprise SaaS Implementation and HR domain experience. Proficiency in configuring and customizing platforms. Excellent communication skills, both written and verbal. Proficiency in Microsoft Office Suite (particularly Excel) and Google Apps. Organization and efficiency in time management and an ability to juggle many ongoing initiatives with grace. Strong organizational and time management skills with the ability to juggle multiple projects. Proficiency for data analysis and process/operations improvement. Detail-oriented with a proactive approach to problem-solving. Ability to work collaboratively within a team and adapt to changing project requirements. NICE TO HAVE… Expertise in social media and SEO marketing Previous experience working in or with small businesses Previous experience working with software engineering teams to develop product Health Care Plan (Medical, Dental & Vision) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Work From Home