BNY External Career Site

Lead client operations and reporting team, develop client service strategies, ensure compliance, and serve as primary client contact. | Bachelor's degree, 4-7 years experience with 0-1 years management in operations or client services, strong leadership, analytical and communication skills. | VICE PRESIDENT, OPS CLIENT SERVICE MANAGER At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, OPS Client Service Manager to join our team. The position is located in Lake Mary, Florida (4 days in office per week). In this role, you’ll make an impact in the following ways: Lead the client operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles. Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions. Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting. Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise. Monitor and analyze performance metrics to identify areas for improvement and implement corrective actions to enhance client satisfaction. Ensure compliance with regulatory requirements and internal policies, maintaining the highest standards of operational integrity and risk management. To be successful in this role, we’re seeking the following: Bachelor’s degree in Business Administration, Finance, or a related field. Advanced degree or relevant certifications are a plus. Typically 4-7 years of experience and 0-1 years of management experience. Experience in an operational area and/or client services is preferred. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective communication and interpersonal skills for client interaction and collaboration across teams. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a few of our recent awards: America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Develop and execute tailored marketing strategies for specific client segments in a B2B financial services environment to drive engagement, growth, and retention. | 5-10 years B2B marketing experience preferably in financial services, strong communication skills, analytical mindset, ability to manage multiple priorities, and collaborate in a matrixed organization. | Segment Marketing Strategist At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Segment Marketing Manager to join our global client marketing organization This role is located in NYC 4 days/w in-office We are looking for a results-driven Segment Marketing Manager to join our global client marketing organization. This role will focus on developing and executing tailored marketing strategies to drive engagement, growth, and retention within specific client segments in a B2B financial services environment. In this role, you’ll make an impact in the following ways: • Segment Strategy & Planning • Client Understanding: Have a deep understanding of the assigned client segment(s), including their needs, pain points, and decision-making behaviors; Lead the development of buyer personas • Client Journey Mapping: Lead the development of client journey mapping to identify key moments in a client lifecycle for strategic engagement • Go-to-Market Strategy: Create and execute segment-specific go-to-market strategies aligned with business goals and revenue targets. • Data-Driven Insights: Leverage market research, client feedback, and data to identify opportunities and refine marketing strategies. • Stakeholder Collaboration • Cross-Functional Alignment: Partner with Platform, Communications, and Commercial teams to ensure consistent messaging and alignment with business priorities. • Feedback Loops: Act as a voice of the client segment to internal teams, providing feedback to improve products, services, and overall client experience. • Campaign Development & Execution: • Content Creation: Collaborate with internal and external stakeholders to produce compelling thought leadership, case studies, and marketing collateral tailored to the segment & client personas • Integrated Marketing: Design and execute multi-channel marketing campaigns, including digital, events, email, and account-based marketing (ABM) • Event Management: Partner with event teams to plan and execute client forums, webinars, and other segment-specific events. To be successful in this role, we’re seeking the following: • 5-10 years of B2B marketing experience, preferably in financial services or a related industry. • Proven experience developing and executing marketing strategies for defined client segments. • Excellent written and verbal communication skills, with the ability to craft compelling narratives for sophisticated audiences. • Highly analytical mindset and attention to key metrics • Ability to run experiments and continuous testing in order to optimize performance • Agile approach to growth marketing and the ability to punch through ambiguity • Overall track record of professional and academic success • Ability to manage multiple priorities and stakeholders in a fast-paced environment. • Experience in motivating teams while collaborating in a matrixed organization At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a few of our recent awards: • America’s Most Innovative Companies, Fortune, 2025 • World’s Most Admired Companies, Fortune 2025 • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $81,000 and $138,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors employee forums.

Lead product design, strategy, and execution for digital asset initiatives, collaborating across teams and tracking product performance. | 6+ years in digital assets, trading, or financial services product management with deep knowledge of trading lifecycle, blockchain, and strong communication skills. | Vice President, Digital Assets Product Manager At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Product Manager to join our Digital Assets team. This role is located in New York, NY. Job Overview: We are seeking an experienced Product Manager to lead initiatives for BNY’s digital asset business. The candidate will be pivotal in bringing new products and services to market by leading product design, project planning and execution efforts. The ideal candidate possesses a deep understanding of financial market structure, the lifecycle of a trade from execution to settlement, and blockchain-based technology. In this role, you’ll make an impact in the following ways: Strategy: Help define the near and long-term product strategy, through deep industry engagement, market analysis and understanding emerging trends Ensure product alignment with BNY’s mission and principles Help shape industry best practices Product Design: Translate client needs into commercial product solutions Craft product roadmap to ensure incremental and prompt product delivery CommercialAnalysis Understand the regulatory environment and product feasibility Define target client segment and go-to-market strategy Conduct competitive market research and analysis Collaboration Engage with cross-functional subject matter experts Communicate effectively to stakeholders at all levels Adhere to product governance framework Performance Metrics: Establish support model across the product lifecycle Track product performance across operational, technical and commercial indicators Collect client and internal feedback for continuous product improvement Demonstrated Skills, Experiences: Industry Knowledge: Experience working within financial markets, with a deep understanding of the lifecycle of a trade, from trading to settlement, for both listed and over-the-counter financial instruments. Understanding of cryptocurrencies, blockchain technology, and the digital asset landscape. Curiosity: Demonstrated curiosity for all things blockchain Self-motivated: Proactively identifies new opportunities or challenges; takes ownership of outcomes Collaborative: Strong leadership capabilities with experience working within complex, matrixed organizations to deliver on goals Analytical Skills: Proficiency in data analysis and performance metrics to drive decision-making Customer Focus: Obsessed about delivering value to clients, understanding client pain points and identifying new opportunities. To be successful in this role, we’re seeking the following: Bachelor’s degree or equivalent 6+ years relevant industry experience in digital assets, trading, or financial services product management. Experience working on a trading desk, an exchange or an electronic trading platform a plus Must exhibit flexibility and be able to quickly adapt to a fast-paced, dynamic and sometimes ambiguous environment where new challenges arise and priorities shift. Excellent communication and documentation skills; ability to translate technical concepts for non-technical stakeholders. Proficiency in tools such as JIRA, Confluence, and Microsoft Office Suite. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here’s a few of our recent awards: America’s Most Innovative Companies, Fortune, 2025 World’s Most Admired Companies, Fortune 2025 “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $83,000 and $160,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.