Bluesight

Set technical direction and architecture while leading application, data, CI/CD, and infrastructure initiatives, solving scalability and observability challenges, and mentoring engineers. | Requires 9+ years of software engineering experience, full-stack depth, technical leadership, strong MySQL and Terraform skills, production service ownership, and experience with generative AI workflows. | At Bluesight, our mission is to create groundbreaking solutions that increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 3,000 customers using our proven solutions. Bluesight is looking for a Staff Software Engineer to help us redefine and grow our suite of healthcare data products in support of the company's mission of powering hospital and pharmacy operations. Our hospital and pharmacy customers rely on us to keep their patients safe and their pharmacies running smoothly while delighting them with every release. Through our controlled substance tracking platform, we're committed to improving medication management and compliance for our nation's healthcare providers; and our data operations and products are the backbone of that mission. On the 340BCheck team, you’ll be helping our customers ensure complete and continuous 340B program compliance through automated auditing across multiple data sources, comprehensive documentation, and centralized communication and collaboration. As a Staff Software Engineer on the 340BCheck team, you'll help lead technical direction; contributing to critical architectural decisions, elevating the team's collective technical execution, and driving cross-team initiatives that extend beyond any single feature or sprint. This is a technical leadership role, not a people-management one: your impact is measured by how much you help multiply the team around you, not just what you personally ship. \n You Can Expect To Set technical direction for the 340BCheck team, designing work that spans multiple domains (front-end, back-end, data, ci/cd, infrastructure) over months, not sprints Own critical architectural decisions for apps and services built on React & Typescript, Python & FastAPI, Terraform, built and deployed by CodeBuild; and guide the team on architectural choices. Make critical technical and architectural calls within the timelines the team needs. Drive proactive refactoring of services and application to help support 340BCheck as it scales. Identify and resolve the hardest technical problems in the codebase; expert-level debugging across distributed systems and complex applications Elevate the whole team's technical ability and execution; the goal is doubling (or more) the team's collective output, not just personal 5–10x contributions Lead cross-team dependency management and coordinate cross-discipline efforts with Product, QA, and adjacent engineering teams while maintaining productive relationships across the organization. Communicate large systems and technical tradeoffs clearly to both engineering and non-technical stakeholders, including in roadmap and planning conversations Drive improvements in team culture Influence at the Engineering Manager level; partner closely with your EM and fellow technical leads on team execution, hiring signal, technical roadmap, and provide technical guidance across the broader engineering team, not just direct collaborators. Mentor senior engineers and serve as an escalation point for the team's most difficult technical challenges Maintain a "customer service" mentality toward the rest of the team; your job is to help make everyone else's work better Required Qualifications & Skills 9+ years of professional software engineering experience, with demonstrated depth across the full stack Acute specialization in one or more areas (front-end, back-end, or infrastructure) combined with working knowledge across the rest of the stack Track record of contributing to technical direction for a team and driving multi-month, cross-domain initiatives to completion Strong understanding of relational database systems (MySQL), with experience designing for scale Experience with Infrastructure as Code (Terraform) and owning production services end-to-end and driving observability (DataDog) Demonstrated ability to influence architectural decisions across multiple teams, not just your own including long-term architectural direction. Excellent communication skills; able to describe large systems and complex tradeoffs to non-technical stakeholders and drive alignment across teams A leadership style rooted in service and collaboration: you measure your success by the team's output, not just your own Experience using gen AI in your own work, and advising a team with a gen AI assisted workflow (implementation, reviews with a human in the loop, etc) Experience mentoring senior engineers and building technical judgment in others Comfortable co-leading technical direction alongside other senior technical voices on the team Preferred Qualifications Database administration experience, preferably AWS Aurora MySQL Experience integrating Electronic Health Record (EHR) data into enterprise software Prior experience in a regulated/compliance-driven healthcare or controlled-substance domain What You'll Get From Us Ownership of problems of scale, technical debt, and security that shape what's possible in medication intelligence Room to be creative and choose your own path Trust in your sense of ownership Dedicated budget for training and career development Coworkers who you'll learn from, who will push you, and who are looking to learn from you \n $170,000 - $200,000 a year The standard base pay range for this role is $170,000 - $200,000 when annualized. In addition to a base salary, this position is also eligible for an amazing benefits package. The actual amount of salary offered will vary depending on the position level, experience, performance, and location. This position is fully remote and open to applicants in the continental United States. This position is a remote position and open to qualified applicants in the continental United States who are eligible to work in the United States without Visa sponsorship. \n This position is open to applicants in the continental United States. Why Bluesight? Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape! -Competitive salary -Time off when you need it – unlimited vacation days! -Generous insurance coverage -401k program with a company match -Fun, collaborative culture! EOE AA M/F/VET/Disability All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.

Manage customer engagement health and realized value across the KitCheck portfolio by tracking adoption and operational metrics, intervening with at-risk accounts, reporting to executives, and coordinating pharmacy subject-matter expertise and customer workflow feedback. | Requires a PharmD or CPhT or equivalent pharmacy technician experience, a related bachelor's degree, and at least five years of hospital pharmacy operations experience with inventory, kit and tray workflows, or pharmacy automation. | At Bluesight, our mission is to create groundbreaking solutions that increase efficiency, safety and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. We empower our customers to deliver the right medicine to the right patient at the right time, every time. We are a high growth healthcare information technology company with a start-up 'vibe' but over 3,000 customers using our proven solutions. The Pharmacy Operations Optimization Manager is responsible for the engagement health and realized value of Bluesight's KitCheck customer portfolio. KitCheck helps hospital pharmacies process kits and trays faster and more accurately with RFID, but the product only delivers value when pharmacy teams actively scan, keep their formulary and kit masters current, stay ahead on tag and consumable ordering, and use the data to run leaner operations. This role exists to make sure that happens across every account, not just the ones that ask for help. You will own the full book of business at the cohort level: monitoring engagement and operational performance across all KitCheck customers, identifying accounts drifting toward disengagement before they become renewal risks, and directing the right resource (yourself, an Implementation or Support specialist, or a Customer Success Manager) to get them back on track. You will also build and run the reporting cadence that keeps our internal teams aligned, including a recurring executive summary and regular updates to CSMs on their accounts. The ideal candidate is a self-starter with hands-on experience in hospital pharmacy operations, ideally including kit and tray processing, medication inventory management, or pharmacy automation. A PharmD or CPhT credential is required. You can balance portfolio-level oversight with hands-on customer work, and you are comfortable being the subject matter expert in the room with a pharmacy director, an operations manager, or a buyer. \n Core Responsibilities Portfolio & Cohort Management: Own engagement health across the full KitCheck customer base. Maintain a portfolio view of which accounts are actively working the product, which are drifting, and which need intervention, and make sure every at-risk account has a named owner and a plan. Engagement Metrics & Reporting: Define and maintain the KitCheck engagement scorecard (e.g., scanning and kit processing activity, charge and restock turnaround, tag and consumable ordering trends, expired medication capture, active user trends). Publish a recurring executive flash summarizing portfolio health, and send regular account-level updates to CSMs so nothing surprises them at renewal. Proactive Account Intervention: For accounts missing the mark, run the play: diagnose the gap, re-engage the customer directly or deploy the right internal expert, and establish recurring touchpoints (monthly calls, best-practice reviews) until the account is back on track. SME Capacity Orchestration: Direct traffic for pharmacy SME capacity across Implementation, Support, and Professional Services. Proactively scope and assign timeboxed engagements (workflow reviews, kit master cleanups, operational tune-ups, re-training) against the accounts that need them most, alongside the existing CSM-initiated request channel. CS & Sales Enablement: Arm CSMs and Account Managers with engagement and adoption context ahead of QBRs, EBRs, and renewal conversations. Flag accounts that are healthy enough for expansion conversations, and be honest about the ones that are not. Best Practices & Thought Leadership: Develop and maintain the KitCheck Engagement Playbook covering cadences, intervention plays, and communication templates. Lead webinars and customer-facing content that raise the bar on pharmacy operations maturity across the customer base. Voice of the Customer: Represent pharmacy workflow challenges, hardware and consumable friction, and adoption gaps to Product, Engineering, and Supply Chain, particularly where they affect renewal or expansion risk. Qualifications Education & Credentials Bachelor's degree in pharmacy or a related field, or equivalent pharmacy technician experience. PharmD or CPhT credential required. Involvement in pharmacy practice communities (e.g., ASHP) is a plus. Experience 5+ years in hospital pharmacy operations, including medication inventory management, kit and tray workflows, or pharmacy automation. Direct experience running or improving pharmacy operational workflows such as crash cart and tray processing, expiration management, and restocking cadences. Familiarity with RFID medication tracking, automated dispensing cabinets, and pharmacy information systems preferred. Experience in customer engagement, account management, or implementation within healthcare or hospital systems. Skills & Competencies Proven ability to build credible relationships with pharmacy directors, operations managers, and technicians while delivering measurable value. Strong data analysis skills: comfortable defining metrics, reading engagement dashboards, and turning trends into intervention plans. Excellent communication, presentation, and facilitation skills for both customer-facing and executive audiences. Ability to manage a portfolio of accounts and competing priorities while maintaining high attention to detail. Why Join Us Hospital pharmacies are asked to do more with less every year, and manual kit and tray processing wastes pharmacist and technician hours that patients need elsewhere. In this role you will directly raise the operational effectiveness of medication kit management across a national portfolio of health systems while shaping how Bluesight scales proactive customer engagement across its product lines. You will work alongside experienced Implementation and Support teams, an established Customer Success organization, and a proven engagement playbook already delivering results in our CostCheck business. \n $110,000 - $125,000 a year The standard base pay range for this role is $110,000 - $125,000 when annualized. In addition to base salary, this position is also eligible for an amazing benefits package. Actual amount of salary will vary depending on qualifications, experience, performance, and location. \n This position is open to applicants in the continental United States. Why Bluesight? Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape! -Competitive salary -Time off when you need it – unlimited vacation days! -Generous insurance coverage -401k program with a company match -Fun, collaborative culture! EOE AA M/F/VET/Disability All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.