Block

Block

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Block

First Line Risk Program Lead

BlockAnywherefull-time
View Job
Compensation$208K - 312K a year

Lead and build multiple teams managing documentation, testing, and issue resolution to ensure effective risk management and regulatory compliance across the organization. | 15+ years of progressive risk management or compliance experience, leadership of multiple teams, expertise in risk frameworks and control testing, strong communication and stakeholder influence, preferably in fintech or regulated industries. | The Role We're looking for an experienced Risk Program Lead to join our First Line Risk and Monitoring organization. This is a critical leadership role that will shape how Block manages risk across our diverse portfolio of businesses. You'll lead three essential functions; documentation management, testing execution, and issue management ensuring we maintain the highest standards of risk management and regulatory compliance. This role offers the unique opportunity to build and scale risk management capabilities at one of the most innovative fintech companies in the world. You'll work at the intersection of technology, finance, and regulation, helping Block continue to grow responsibly while maintaining our commitment to innovation and customer trust. You Will • Lead and Build High-Performing Teams • Lead three specialized teams focused on documentation management, testing execution, and issue management • Build a culture of excellence, accountability, and continuous improvement across your teams • Develop talent, creating clear career paths and growth opportunities • Scale teams to meet the evolving needs of a growing organization Drive Strategic Risk Management • Establish and maintain comprehensive control documentation standards across Block's business units • Direct the execution of testing programs to validate control effectiveness and identify areas for improvement • Lead the issue identification, tracking, and remediation processes to ensure timely resolution, in collaboration with second line partners • Develop and implement quality assurance programs that set the standard for first line risk management Foster Cross-Functional Collaboration • Build partnerships with leaders across Enterprise Risk Management, Compliance, and the Business • Ensure alignment between all three lines of defense in our risk management framework • Influence and align cross-functional stakeholders on risk management best practices • Create bridges between technical and business teams to ensure practical, effective solutions Shape the Future of Risk Management at Block • Lead strategic initiatives to enhance first line risk management capabilities • Integrate data-driven monitoring approaches into risk management programs • Create and maintain performance metrics that demonstrate team effectiveness and business impact • Drive innovation in how we approach risk management You Have • Required Qualifications • 15+ years of progressive experience in risk management, compliance, audit, or related fields • Experience successfully leading multiple teams in complex, matrixed organizations • Experience with risk management frameworks, control testing methodologies, and regulatory requirements • Experience developing and implementing documentation standards and procedures at scale • Demonstrated ability to influence senior stakeholders and drive organizational change • Excellence in written and verbal communication, with the ability to translate complex concepts for diverse audiences • Experience in financial services, fintech, or other regulated industries • Strong project and program management skills with experience delivering complex initiatives Preferred Qualifications • Experience with payment systems, digital banking, or cryptocurrency/blockchain technologies • Experience building risk management programs in high growth technology companies • Knowledge of global regulatory requirements and frameworks • Experience with data analytics and risk monitoring tools • Track record of building diverse, inclusive teams We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Full-time Employee Benefits Include The Following • Healthcare coverage (Medical, Vision and Dental insurance) • Health Savings Account and Flexible Spending Account • Retirement Plans including company match • Employee Stock Purchase Program • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance • Paid parental and caregiving leave • Paid time off (including 12 paid holidays) • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) • Learning and Development resources • Paid Life insurance, AD&D, and disability benefits These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $207,900—$311,900 USD Zone B $207,900—$311,900 USD Zone C $207,900—$311,900 USD Zone D $207,900—$311,900 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Risk Management
Team Leadership
Regulatory Compliance
Documentation Management
Testing Execution
Issue Management
Project Management
Cross-functional Collaboration
Quality Assurance
Process Improvement
Verified Source
Posted 1 day ago
Block

High Risk Customer Evaluation Manager

BlockAnywherefull-time
View Job
Compensation$143K - 258K a year

Lead and manage high risk customer escalations and reputational risk reviews to ensure compliance and protect company integrity. | 8+ years in BSA/AML/KYC compliance or compliance operations in financial services, experience with reputational risk assessments, strong regulatory knowledge, leadership skills, and relevant certifications like CAMS or CFE. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The Financial Crimes organization serves as the guardian of Block's ecosystem, ensuring that our platforms remain secure and trusted while advancing our mission of economic empowerment. We protect our customers' ability to participate in the economy while preventing criminal abuse of our systems, maintaining the integrity of both traditional and cryptocurrency transactions, and enabling responsible financial innovation. The Customer Onboarding & Appeals team is part of the Financial Crimes organization. This team is essential to protecting Block’s ecosystem by developing and managing protocol that enable secure customer onboarding (e.g. customer identification and verification, merchant access), ongoing monitoring including EDD processes, and safe and compliant account restoration for customers returning to the platform while protecting Block from increased risk relating to financial crimes, money laundering, fraud, and terrorist financing. Candidates for this role will have the opportunity to be placed within the Customer Onboarding & Appeals team to lead the High Risk Customer Evaluation (HRCE) function within the Financial Crimes organization. The HRCE Operations Manager plays a vital role in managing the operational aspects of high risk customer escalations and reputation and brand risk reviews. This role plays a critical function in protecting Block’s integrity, reputation, and regulatory standing by building a program responsible for ensuring that EDD reviews are conducted thoroughly, escalations are managed with precision, and decision-making is guided by both regulatory and brand risk considerations. You Will You will own and support the following pieces of the Customer Onboarding and Appeals team: EDD Escalation & High Risk Case Management • Lead the intake, review, and resolution of EDD escalations involving high risk customers, including PEPs, adverse media subjects, and complex customer scenarios • Manage a team responsible for evaluating escalated customer profiles for financial crime risk, reputational exposure, and alignment with the organization’s risk appetite and brand risk • Oversee the completion and quality of EDD investigations and documentation, ensuring defensible and audit-ready decisions • Develop and maintain supplementary guidance documents and FAQs required to support consistent operations • Partner with senior compliance stakeholders to assess residual risk and determine retention or exit strategies for high risk customers Reputation & Brand Risk Evaluation • Serve as the DRI for reputational risk assessments related to customer onboarding, events, and media exposure • Manage a team responsible for conducting in-depth reviews of adverse media, public records, and other open-source intelligence to inform brand and reputational risk decisions • Monitor KYC metrics to assess program effectiveness • Coordinate with cross-functional teams (CCO, Legal, Risk) on high impact customer decisions that may affect the company’s public image Stakeholder Engagement & Guidance • Collaborate with Business Units, Legal, Compliance, and Risk to ensure a consistent approach to customer risk management and escalation handling • Prepare and present case summaries and recommendations to governance forums, such as the Reputation and Brand Risk Committee • Support responses to internal audit findings, regulatory inquiries, and Board-level escalations involving high risk clients • Build and maintain relationships with key stakeholders across the organization Team Management & Continuous Improvement • Manage and mentor a team of senior EDD specialists • Identify process enhancements to improve the efficiency, consistency, and accuracy of EDD escalation handling • Ensure activities align with regulatory expectations, internal policies, and best practices • Review and analyze HRCE metrics and program performance • Monitor adherence to established standards and procedures • Track and report on key performance indicators You Have • 8+ years in a BSA/AML/KYC compliance and/or compliance operations role with a financial services firm, preferably in payments or Fintech • Track record of influencing enterprise-wide compliance programs • Experience conducting reputational risk assessments and working with internal stakeholders on sensitive customer matters • A strong analytical and metrics driven approach to create substantiated solutions • Strong understanding of adverse media screening tools and OSINT methodologies • Strong knowledge in compliance regulations, risks and typologies • Superb organization skills with the ability to manage competing priorities • Excellent verbal and written communication skills • Experience presenting to senior leadership or governance committees • Adaptability in an agile and fast-paced environment • Ability to execute independently and work with team members of all levels • Passion for Block, and an interest in technology and knowledge of the industry • Mindset to deliver results proactively, resourcefully, and methodically • An independent contributor who can perform at a high level (both quantity and quality) • Preference for individuals who have demonstrated experience engaging with federal/ international banking regulators • Relevant industry certifications (CAMS, CFE, CFCS, CRCM) We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $171,800—$257,600 USD Zone B $159,800—$239,600 USD Zone C $151,200—$226,800 USD Zone D $142,600—$213,800 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

BSA/AML/KYC compliance
EDD escalation management
Reputational risk assessment
Financial crimes risk management
Team leadership and mentoring
Regulatory compliance
Stakeholder engagement
Metrics-driven analysis
Adverse media screening
OSINT methodologies
Verified Source
Posted 3 days ago
Block

Square Sales & Market Insights Lead

BlockAnywherefull-time
View Job
Compensation$240K - 359K a year

Lead a team to deliver strategic customer insights using rigorous research and AI tools to influence brand, marketing, sales, and product strategies at a senior leadership level. | 12+ years in B2B sales or marketing insights with 5+ years leading teams, expertise in quantitative and qualitative research methods, strong communication skills, and experience leveraging AI in research. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role We're looking for a sales and marketing-savvy insights lead to join Block's Customer Insights team, supporting Square sales, marketing and design across brand, creative, messaging, and positioning. You'll own the learning agenda that fuels breakthrough go-to-market strategies and manage a small team of researchers who combine rigorous methods with AI-driven insights to surface seller and buyer truths at speed. This role blends deep research craft, storytelling excellence, and people leadership to influence everything from brand equity to campaign creative.This role combines deep research expertise with emerging technology, leveraging AI and automation to accelerate insights and scale the impact of market research. You Will • Serve as the strategic insights partner to the Square CMO, Head of PMM, Sales Leadership, Design leaders, translating customer signals into clear strategic decisions. • Define and socialize an insights roadmap that aligns to Product & Brand Marketing, Sales Strategy, and Growth Product OKRs to influence who we go after and how we show up. • Develop and scale programs that disseminate research broadly across Square and ensure our customer remains at the forefront of key strategic initiatives. • Lead foundational studies-segmentation, market sizing, and whitespace discovery-that shape positioning and go-to-market strategy. • Own Square's global brand health, creative-testing, and panel research programs, tying leading indicators to business outcomes. • Support Marketing, Product, Design & Data Science leadership to drive strategy, roadmaps, and execution. • Craft compelling, visually engaging deliverables and present recommendations to executive stakeholders. • Coach and develop a multidisciplinary team of quantitative and qualitative researchers; foster a culture of experimentation and continuous learning. • Manage vendor relationships, research governance, and budget to scale impact efficiently. • Partner closely and collaborate with Square UXR and Analytics leaders to drive connected and comprehensive insights across the org to improve awareness, conversion and engagement. • Integrate AI techniques into research practices such as using LLM-powered tools for summarizing, generating and accelerating insights. You Have • 12+ years in B2B, Sales, or marketing insights with 5+ years leading high-impact teams in tech or fintech. • Proven record of influencing brand positioning, creative effectiveness, and product launches through data-driven storytelling. • Exceptional communication skills and composure when presenting to VP/C-level audiences; able to adapt to multiple leadership styles. • Expertise in quantitative & qualitative methods (segmentation, MaxDiff/Conjoint, brand equity, concept testing, ethnography) and survey design (b2b sampling, weighting, stratification). • Track record of running multiple simultaneous projects with strong attention to detail, transparency, and a bias for action. • Applied knowledge of and openness to using AI tools (i.e. ChatGPT, Claude, etc.) in research for automation, synthesis and insight acceleration. • Experience with global/international research (particularly the United Kingdom and Australia) is a plus. • Experience with syndicated research tools is a plus. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $239,600 - $359,400 USD Zone B: $239,600 - $359,400 USD Zone C: $239,600 - $359,400 USD Zone D: $239,600 - $359,400 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Consumer Insights Leadership
Market Research (Qualitative & Quantitative)
New Product Development
Strategic Planning
Team Leadership
AI-driven Insights
Brand Positioning
Segmentation and Conjoint Analysis
Global Research Experience
Storytelling and Presentation to Executives
Verified Source
Posted 9 days ago
Block

Marketing Strategy Lead

BlockAnywherefull-time
View Job
Compensation$136K - 245K a year

Drive marketing investment strategy, optimize marketing performance, lead strategic global marketing projects, and partner with leadership to align goals and resources. | 8+ years in marketing, finance, strategy, or business operations with strong analytical skills, experience in marketing funnel evaluation, excellent communication, and ability to operate strategically and tactically. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is looking for a Marketing Strategy Lead to join the Global Marketing team. This strategic and cross-functional role drives Marketing's investment strategy, performance evaluation, and operational excellence. You will be at the center of connecting the dots across Go-To-Market (GTM) teams, identifying opportunities, and optimizing how Marketing plans, measures, and delivers impact. You will improve marketing performance optimization, conduct deep forensic analysis on reporting and forecasting, and proactively refine frameworks and processes to drive better decision-making. Your key partners will include Marketing Channel & Country Leads, Marketing & Sales Analytics, Finance & Strategy (F&S), and others. You Will • Guide meaningful improvements in GTM & Marketing strategy through deep analysis of spend efficiency, channel performance, program effectiveness, funnel health, competitive dynamics, and the impact of macroeconomic trends. Propel a culture of continuous improvement via marketing business reviews, highlighting industry and consumer trends, measurement learnings and adoption, and playbook updates. • Lead Strategic Global Marketing Projects - Partner with cross-functional teams to define, plan, and execute novel high-impact initiatives, ensuring seamless execution and measurable impact. • Bring rapid clarity to ambiguous situations, resolve them effectively, communicate decisions efficiently, and enable teams to move towards implementing solutions. Bring your experience and contextual knowledge to bear on the problems that teams need to solve. • Lead the Annual Planning process by helping align goals, resources, and investment priorities across teams. • Review and challenge key assumptions in forecasting, ensuring financial and strategic rigor in marketing's planning process. • Partner with Marketing Leadership to optimize investment strategy and identify areas for strategic growth. • Proactively look for opportunities to drive operational improvements across Marketing with a focus on driving efficiency and efficacy. • Communicate with clarity and impact. Provide thought leadership and data-driven insights, with a deep understanding of underlying drivers and shifts in trends. • Influence decisions among cross-functional leaders, and to build strong relationships and gain alignment with large groups of stakeholders from all levels of the organization using quantitative and qualitative tactics. You Have • 8+ years of experience in Marketing, Finance, Strategy, or Business Operations in a high-growth company and/or Management Consulting. • A Bachelor's Degree in Finance, Business, Marketing, or a related field. • Strong analytical skills with the ability to break down complex data and deliver clear insights. • Expertise in reporting, financial modeling, and marketing performance analysis. • Experience evaluating marketing funnels and conversion metrics and developing full-funnel GTM strategies. • A proactive mindset with a strong bias for action and problem-solving. • Excellent communication skills, with the ability to influence stakeholders and present insights clearly. • Familiarity with marketing finance concepts and frameworks. • Ability to navigate ambiguity and drive clarity in complex situations. • Ability to operate both at a strategic level and in the weeds to diagnose and fix issues. • Even better: • Experience in Finance & Strategy. • Background in the technology industry, especially B2B / SaaS. • Experience with data analytics tools, infrastructure, etc. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $163,600 - $245,400 USD Zone B: $152,200 - $228,200 USD Zone C: $144,000 - $216,000 USD Zone D: $135,800 - $203,600 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Marketing Strategy
Financial Modeling
Marketing Performance Analysis
Go-To-Market Strategy
Cross-functional Leadership
Data Analytics
Stakeholder Management
Verified Source
Posted 12 days ago
Block

Compliance Monitoring and Testing Program Manager

BlockAnywherefull-time
View Job
Compensation$103K - 194K a year

Conduct compliance testing and monitoring of financial crimes controls, analyze control data, communicate findings, and collaborate with business and legal teams. | 5+ years in regulatory compliance testing or related fields, experience with SQL and data platforms, FinTech/payment services background, and relevant certifications preferred. | It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. The Role You will support Block's compliance mission by working side-by-side with compliance, counsel, and business personnel to foster a culture of risk management. You will report to the Compliance Monitoring and Testing Lead - Financial Crime and conduct monitoring and testing of Block's control environment, operations and compliance programs. The scope of your work will include but will not be limited to testing compliance with BSA/AML/OFAC, Fraud, CAN-SPAM, ECOA, EFTA, E-SIGN, FCRA, GLBA, TILA, and UDAAP requirements and their associated risks. This role is 100% remote. You Will • Plan, scope, document, and conduct compliance testing and monitoring reviews across all business units, with a focus on financial crimes controls (BSA/AML/OFAC/ Fraud). • Test the adequacy and effectiveness of the operating and control environment, including policies, procedures, processes and automated systems. • Analyze control outputs and data performance using SQL (e.g., in Snowflake) to drive comprehensive testing and monitoring results. • Complete process run through with business units and record all your fieldwork and documentation reviewed. • Communicate your findings to key stakeholders and gain agreement for management actions plans. • Complete report writing to formalize your findings. • Track management actions plans for remediation and validation. • Develop an understanding of Block's business operations and compliance framework. • Build understanding of compliance controls inserted throughout a product development cycle. • Establish collaborative business relationships with product, engineering, data analytics/data science, and other compliance, audit, and testing functions. • Calibrate with legal for the application of the laws to our business. • Maintain knowledge of latest compliance risks and regulations. • Work across the team to assist others with reviews. You Have • 5 years of experience required in regulatory compliance testing and/or monitoring, advisory consulting,fraud & financial crimes oversight or internal audit. • 4-year undergraduate degree (Bachelor's Degree) • FinTech or payment services experience. • Experience in SQL/Snowflake or similar data platforms for data analysis. • Experience leveraging data analytics/AI to streamline testing/monitoring execution. • Experience building relationships and establishing trust and credibility with business leads. • Experience working in, and highly effective within an ambiguous and rapidly changing environment • Experience managing diverse assignments across business. • Experience using Google Applications (e.g. Sheets, Docs, Slides) • Cryptocurrency experience • Preferred relevant industry certifications: • Certified Anti Money Laundering Specialist (CAMS), Corporate Risk Manager Certified (CRMC), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), Certified Information Systems Auditor(CISA), Certified in Risk and Information Systems Control(CRISC) We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $129,000 - $193,600 USD Zone B: $119,900 - $179,900 USD Zone C: $113,600 - $170,400 USD Zone D: $103,200 - $154,800 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Compliance Testing
Financial Crimes Controls (BSA/AML/OFAC/Fraud)
SQL/Snowflake
Regulatory Compliance
Data Analytics/AI
Report Writing
Stakeholder Communication
Risk Management
Verified Source
Posted 15 days ago
Block

Risk Business Partner, Product

BlockAnywherefull-time
View Job
Compensation$108K - 203K a year

Lead risk assessments and controls for fintech products, partner with product and engineering teams, manage regulatory compliance, and drive risk culture. | 8+ years fintech risk experience, knowledge of financial regulations, risk certifications preferred, strong communication and leadership skills. | The Role As a Risk Business Partner embedded in our Product organization, you'll own the end-to-end risk agenda for Bitcoin, Lending, and/or Card products. Working closely with Product, Engineering, Design, and Legal & Compliance teams, you'll help ship innovative features safely while ensuring risk considerations are woven into every stage of the product lifecycle. You'll serve as a trusted advisor, implementing risk frameworks and fostering a strong risk culture that balances innovation with sound risk practices. You Will • Lead structured risk assessments for new features and product iterations • Design and implement scalable controls integrated into product flows • Build and monitor KPIs/KRIs to identify emerging risk trends • Partner with Engineering and Data Science on automated monitoring solutions • Coach product teams on "risk-by-design" practices • Drive executive reporting on risk shifts and emerging indicators • Serve as liaison between business and second/third lines of defense • Manage regulatory obligations and audit findings • Champion risk ownership mindset across business units You Have • 8+ years of fintech risk management experience, preferably in Bitcoin, Lending, or Card Products • Strong understanding of financial services regulatory landscape • Track record of implementing risk frameworks in agile environments • Experience partnering with engineering/product teams on risk controls • Proven success in regulatory compliance management • Strong stakeholder management and communication skills • Bachelor's degree required (Finance, Business, Engineering, or related) • Professional risk certifications preferred (FRM, CRISC, CISA, or CAMS) • Experience presenting to and influencing senior leadership We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Full-time Employee Benefits Include The Following • Healthcare coverage (Medical, Vision and Dental insurance) • Health Savings Account and Flexible Spending Account • Retirement Plans including company match • Employee Stock Purchase Program • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance • Paid parental and caregiving leave • Paid time off (including 12 paid holidays) • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) • Learning and Development resources • Paid Life insurance, AD&D, and disability benefits These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $135,200—$202,800 USD Zone B $125,800—$188,600 USD Zone C $119,000—$178,400 USD Zone D $108,200—$162,200 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Fintech risk management
Risk frameworks implementation
Regulatory compliance management
Stakeholder management
Risk assessments
KPI/KRI monitoring
Cross-functional collaboration
Verified Source
Posted 17 days ago

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