Block

Manage relationships with retail sellers to drive account expansion and retention through consultative selling and solution design. | 5+ years in sales or account management in SaaS/payments with strong consultative selling and contract negotiation skills. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square's Strategic Account Management organization is seeking an experienced professional to drive growth and retention within our Retail Strategic Account Management program. This team partners with some of Square's largest retail sellers – businesses redefining how technology shapes the customer and merchant experience. In this role, you'll serve as a trusted advisor to retail executives and operators, helping them simplify operations, improve performance, and scale using Square's ecosystem. You'll uncover opportunities for growth, develop tailored retention strategies, and collaborate closely with Product, Engineering, Finance, and Marketing to deliver seamless, impactful outcomes for our most valuable sellers. The ideal candidate is strategic, empathetic, and passionate about building long-term relationships. You excel at navigating complex organizations, aligning internal teams, and finding creative ways to solve customer challenges. You thrive in dynamic environments, advocate for your clients, and play a key role in shaping how Square continues to serve the upmarket retail space. You Will Own and maintain relationships across a portfolio of ~200 strategic retail sellers, driving account expansion, retention, and satisfaction Consult with business owners and operators to uncover opportunities across operations, payments, and commerce Design and implement customized solutions that drive measurable business results Act as the voice of the customer, advocating for upmarket seller needs with Product, Engineering, and Operations teams Collaborate cross-functionally with Account Executives, Product Managers, and Solution Engineers to deliver integrated, scalable outcomes Where and when appropriate, visit customers in-person for negotiations and/or churn prevention Negotiate and manage contracts and pricing, ensuring mutual wins and long-term success Deliver white-glove support, resolving critical issues and proactively driving engagement You Have 5+ years of experience in sales or account management, ideally within SaaS, payments, or POS technology Proven success growing and retaining a book of business Consistent overperformance on key metrics and revenue targets Strong discovery and consultative selling skills Retail industry experience preferred, but not required Technical solutioning skills, including requirements gathering and translating customer needs into scalable solutions Demonstrated success retaining and expanding strategic accounts Experience negotiating contracts and pricing with senior stakeholders Exceptional written and verbal communication skills – storytelling is central to this role Creative, strategic problem-solver who thrives in ambiguous environments Growth mindset, empathetic collaborator, and positive team player Pay Transparency Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $135,200.00 - $202,800.00 Zone B: $125,788.00 - $188,604.00 Zone C: $119,002.00 - $178,412.00 Zone D: $108,212.00 - $162,188.00 We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Provide legal advice on payments and financial services regulations, interpret and apply U.S. regulatory frameworks, and collaborate on policy and product compliance. | JD degree, membership in good standing with a state bar, 5+ years advising on financial regulatory matters, deep knowledge of payments laws, and experience working at the intersection of law, regulation, product, and technology. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We are seeking an experienced U.S. Payments Regulatory Counsel who is excited to help shape the future of money. As part of our Counsel team, you'll be at the center of cutting-edge developments in payments and financial technology. You'll partner with Compliance, Policy, Risk, Product/Product Counsel, and Engineering to solve regulatory challenges creatively—making sure innovation and compliance go hand in hand. You Will • Provide legal and regulatory advice on payments and financial-services products and features, including merchant payments and money transmission services such as stored valued and peer-to-peer transfers. • Interpret and apply U.S. regulatory regimes and frameworks relevant to payments, such as: • Money-transmission / MSB licensing; state and federal oversight • Card-network rules and acquirer/issuer relationships • NACHA / ACH rules (same-day, push payments, RTP, etc.) • Bank Secrecy Act (BSA), AML/KYC, OFAC / sanctions compliance • Consumer-payments regulation (e.g., EFTA/Reg E, UDAAP/UDAP) • Funds-settlement, interchange, digital wallets, payout services • Collaborate with government-relations / public-policy teams to review proposed state and federal legislation/regulation, provide internal commentary, draft comment letters, and engage with industry bodies and trade associations. • Support product teams and product counsel on how to launch and scale offerings in a compliant and innovative way. You Have • JD degree and membership in good standing with at least one state bar • 5+ years of experience advising on financial regulatory matters; in-house payments experience preferred. • Deep knowledge of payments laws, including money transmission regulations, with a working knowledge of the Bank Secrecy Act. • Comfort working at the intersection of law/regulation, product, and technology. • A business-minded lawyer who can spot risk but also propose solutions. • Clear communicator who can explain both complex regulatory requirements and expectations to business partners and engineers, as well as Block’s products to regulators and auditors. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $217,800—$326,800 USD Zone B: $202,600—$303,800 USD Zone C: $191,700—$287,500 USD Zone D: $185,200—$277,800 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Manage relationships with retail sellers to drive account growth, retention, and satisfaction through consultative selling and contract negotiation. | 5+ years in sales or account management in SaaS, payments, or POS technology with strong consultative selling and communication skills. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square's Strategic Account Management organization is seeking an experienced professional to drive growth and retention within our Retail Strategic Account Management program. This team partners with some of Square's largest retail sellers – businesses redefining how technology shapes the customer and merchant experience. In this role, you'll serve as a trusted advisor to retail executives and operators, helping them simplify operations, improve performance, and scale using Square's ecosystem. You'll uncover opportunities for growth, develop tailored retention strategies, and collaborate closely with Product, Engineering, Finance, and Marketing to deliver seamless, impactful outcomes for our most valuable sellers. The ideal candidate is strategic, empathetic, and passionate about building long-term relationships. You excel at navigating complex organizations, aligning internal teams, and finding creative ways to solve customer challenges. You thrive in dynamic environments, advocate for your clients, and play a key role in shaping how Square continues to serve the upmarket retail space. You Will Own and maintain relationships across a portfolio of ~200 strategic retail sellers, driving account expansion, retention, and satisfaction Consult with business owners and operators to uncover opportunities across operations, payments, and commerce Design and implement customized solutions that drive measurable business results Act as the voice of the customer, advocating for upmarket seller needs with Product, Engineering, and Operations teams Collaborate cross-functionally with Account Executives, Product Managers, and Solution Engineers to deliver integrated, scalable outcomes Where and when appropriate, visit customers in-person for negotiations and/or churn prevention Negotiate and manage contracts and pricing, ensuring mutual wins and long-term success Deliver white-glove support, resolving critical issues and proactively driving engagement You Have 5+ years of experience in sales or account management, ideally within SaaS, payments, or POS technology Proven success growing and retaining a book of business Consistent overperformance on key metrics and revenue targets Strong discovery and consultative selling skills Retail industry experience preferred, but not required Technical solutioning skills, including requirements gathering and translating customer needs into scalable solutions Demonstrated success retaining and expanding strategic accounts Experience negotiating contracts and pricing with senior stakeholders Exceptional written and verbal communication skills – storytelling is central to this role Creative, strategic problem-solver who thrives in ambiguous environments Growth mindset, empathetic collaborator, and positive team player Pay Transparency Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $135,200.00 - $202,800.00 Zone B: $125,788.00 - $188,604.00 Zone C: $119,002.00 - $178,412.00 Zone D: $108,212.00 - $162,188.00 We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Manage and grow a portfolio of high-value Food & Beverage sellers, identify growth opportunities, and serve as a liaison between sellers and product teams. | 5+ years of account management experience, ability to manage multiple projects, strong communication skills, and experience in restaurant or F&B technology preferred. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Strategic Account Management organization is looking for a tenured customer-facing professional to manage relationships with some of Square’s largest sellers in the Food and Beverage vertical. The Strategic Account Management program establishes, retains, and grows Square’s most valuable and engaged sellers. You will work with business owners and c-level executives to find creative ways for Square’s first and third party ecosystem to solve their complex business needs across verticals and channels. You will enable sellers to grow with Square while serving as an upmarket seller advocate to product teams. The ideal candidate is a consistent over-performer on all key performance metrics in their current role. They engage customers and influence internal stakeholders through excellent storytelling, organization, and persistence. They are comfortable leveraging technical frameworks for product solutions and are strongly tuned into commerce trends. They consistently identify “mutual win” opportunities, while navigating complex projects and negotiations. They are driven by serving customers, can work independently, and thrive in ambiguous environments. You will: Manage a book of 250 Strategic Food & Beverage Sellers in Los Angeles area and across the West Coast Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences Serve as the voice of the upmarket seller with Product Teams Act as a consultant and partner to high value restaurant sellers to accomplish their goals Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams Partner with Strategic Account Executives on high-growth deals Negotiate pricing for use-case expansion and retention of your sellers Provide white glove client service and troubleshooting to ensure resolution of seller issues Inform operations and program design for this segment at scale Conduct quarterly business reviews with various stakeholders You have: 5+ years of relevant Account Management experience Experience Managing, retaining and growing a book of business Consistent over-performance on key sales or customer success metrics Remarkable discovery skills with customers based in genuine curiosity about their business A technical solutioning framework, including the ability to conduct requirements gathering Proven experience managing multiple projects internally with engineering, product and finance teams Contract and/or pricing negotiations experience with external senior stakeholders Excellent written and verbal communication skills Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook Restaurant experience and/or F&B Technology experience preferred We are seeking candidates who live within 50 miles of Los Angeles city center. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: ($135,200 - $202,800) Zone B: ($125,800 - $188,600) Zone C: ($119,000 - $178,400) Zone D: ($108,200 - $162,200) Amounts listed above include target variable compensation. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $52—$78 USD Zone B: $48.38—$72.54 USD Zone C: $45.77—$68.62 USD Zone D: $41.62—$62.38 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Providing technical support and troubleshooting complex enterprise IT issues. | Experience in technical support, escalation management, and cross-functional collaboration, but no hardware assembly or manufacturing program management experience. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. Today, SQUARE products offer a full ecosystem of hardware, software, and financial services — including point-of-sale devices, payment processing, inventory systems, business loans, and e-commerce tools. It serves millions of merchants globally, from small retailers to enterprise-scale sellers. Besides, PROTO products are accelerating the world's transition to an open economy with products that increase access and independence for everyone. We're building Bitkey, a simple and safe self-custody bitcoin wallet that will put customers in control, as well as hardware and software that will help decentralize bitcoin mining and enable new and innovative use cases for bitcoin mining. About the role We are seeking a highly organized and detail-oriented Technical Program Manager (TPM) to lead and coordinate the planning, execution, and delivery of hardware assembly programs across cross-functional teams. This role is critical in managing end-to-end hardware assembly processes from prototype builds to mass production， ensuring timelines, quality, fixture readiness, and cost targets are met. Responsibilities Drive cross-functional program management for hardware assembly across mechanical, manufacturing, quality, and supply chain teams. Manage the development and deployment of assembly fixtures, SOPs, line layouts, and production equipment—including automation and AOI—to ensure they meet engineering and manufacturing requirements. Coordinate with design engineering to define fixture specifications, validation criteria, and readiness for production use. Oversee fixture fabrication, bring-up, and iterative improvements based on factory build feedback. Support the Hardware Product Design team to plan and execute design and manufacturing process experiments. Track progress against program milestones, identify risks early, and lead the development of mitigation plans. Coordinate activities across NPI and factory operations teams to ensure seamless technical and manufacturing execution. Facilitate communication between engineering and operations teams to drive efficient issue resolution. Lead post-mortems and continuous improvement initiatives to enhance future hardware builds and manufacturing strategies. Hands-On Factory Engagement Actively support engineering builds in the factory, assisting directly with assembly, fixture operation, data collection, and issue reproduction. Perform real-time root-cause analysis on mechanical, electrical, and process issues directly at the factory. Participate in factory bring-up activities, including line readiness checks, equipment calibration, and process validation. Tune assembly parameters, test limits, and tooling configurations in collaboration with manufacturing engineers. Work closely with line operators and technicians to gather feedback, identify pain points, and implement process improvements. Execute hands-on experiments on the production line, including DOEs, process trials, and characterization builds. Collect on-line production data and analyze results to drive engineering decisions. Participate directly in bring-up, debugging, and maintenance coordination for automation, test stations, and AOI systems. Collaborate with equipment vendors during installation and troubleshooting. Perform physical teardowns, support failure analysis, and prepare reliability samples directly in the factory. Validate inspection criteria and refine quality gates with real units. Qualifications Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field; a Master's degree is a plus. 8+ years of experience in technical program management within hardware, preferably in assembly or NPI environments. Strong understanding of hardware assembly processes, fixture development, and quality control systems. Demonstrated ability to work hands-on in factory environments and partner closely with manufacturing teams. Excellent project management, organizational, and cross-functional coordination skills. Familiarity with tools such as JIRA, Linear, Confluence, and PLM systems (Arena, Agile). Ability to travel to the San Jose factory site frequently (up to 50%). Strong understanding of manufacturing processes such as CNC machining, 3D printing, and sheet metal fabrication. Ability to read and interpret engineering drawings and GD&T. Excellent problem-solving ability and communication skills. Experience with server, crypto miners, consumer electronics, or other high-precision hardware products. Working knowledge of Lean Manufacturing, Six Sigma, and DFM/DFA principles. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $217,800—$326,800 USD Zone B: $217,800—$326,800 USD Zone C: $217,800—$326,800 USD Zone D: $217,800—$326,800 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Develop and execute strategies for federal engagement, track policy issues, and advocate for the company's interests. | Over 8 years of experience in federal government relations, with strong communication skills and a background in finance or technology sectors. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role As a Director of Federal Affairs, you will be a part of a team that develops and executes a strategy for engagement with federal policymakers. You will deepen relationships, track key legislative and regulatory issues, and will work cross- functionally to ensure Block's vision of economic empowerment and access to financial systems is well represented at all levels of the federal government. You will be a part of the broader Global Policy Team, and will report to the Head of Americas Policy. In this role you will support and collaborate with colleagues across policy, including in Government Affairs, Central Policy, Regulatory Affairs, and Community and Policy Partnerships. You Will Be a part of a team that is responsible for developing and executing strategies to engage proactively and reactively with federally elected officials, Congressional staff, third party groups, regulatory agencies, and the Administration on issues affecting Block. Find creative, proactive ways to engage with elected stakeholders to deliver key messaging on issues of importance. Maintain fluency on a wide variety of regulatory and policy issues including financial regulation, consumer protection, trade, tax, digital assets, AI/machine learning, intellectual property, and privacy. Serve as an effective advocate for Block and our customers on key policy and political matters, and craft positions for the company that will establish us as a thought leader and innovator. Track key regulatory activity, and develop strategies to achieve positive regulatory outcomes . Drive cross-functional processes to develop thoughtful, inclusive, and cohesive responses to incoming policy hurdles. You Have 8+ years of experience in federal government relations, with a strong preference for experience in the financial services and technology sectors Excellent interpersonal, written, and verbal communication; and an ability to effectively explain complicated issues and policy positions to any audience. Experience navigating complex policy issues. Ability to be adaptable to changing timelines and able to prioritize effectively. A love of technology, and passion for Block's purpose. Proven ability to work collaboratively across internal functions. Entrepreneurial style and comfort working in fast-paced environments. Impeccable ethics and high integrity. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $171,800—$257,600 USD Zone B: $159,800—$239,600 USD Zone C: $151,200—$226,800 USD Zone D: $142,600—$213,800 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Build and optimize AI-driven developer tools and coding agents to enhance engineering productivity. | Experienced software engineer with 12+ years, strong backend system design skills, and familiarity with LLMs and AI model integration. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The AI Engineering Tools team accelerates engineering velocity by integrating AI throughout the software development lifecycle. We're redefining how engineers build software by making development faster, more creative, and more reliable through intelligent, AI-driven tooling. Our mission is to help every engineer at Block leverage AI effectively, safely, and efficiently. We're looking for an experienced software engineer to help advance the next generation of AI-assisted development at Block. In this role, you'll work across AI infrastructure and developer tooling to build and optimize coding agents that empower engineers company-wide. You'll collaborate with platform and product teams to refine user experiences, introduce new capabilities, and improve the performance of coding agents. This is a unique opportunity to shape how AI transforms engineering itself. You'll work on projects that continuously improve AI coding agents across all Block repositories, enhancing their ability to understand context, complete tasks, and assist with real-world development workflows. You Will • Design and build AI-driven developer tools that integrate seamlessly into the software development lifecycle (e.g., intelligent code assistance, inline reviews, or automated refactoring systems). • Partner with vendors and internal teams to evaluate, integrate, and optimize AI engineering tools. • Collaborate with engineering leaders across Block to identify opportunities for AI integration that improve developer velocity and code quality. • Mentor engineers, contribute to design and code reviews, and help establish best practices for building reliable AI systems at scale. You Have • 12+ years of experience building and shipping production systems. • Strong software engineering background, with fluency in designing scalable backend systems. • Deep understanding of LLMs, prompt engineering, and applied ML workflows from experimentation and evaluation to deployment and monitoring. • Experience integrating third-party AI models (e.g., OpenAI, Anthropic, or custom fine-tuned models) into real-world tools or services. • A pragmatic approach to experimentation and iteration, balancing innovation with reliability and security. • Strong communication and cross-functional collaboration skills, especially with engineers, product managers, and leadership. • Familiarity with developer ecosystems, IDEs, or productivity platforms is a plus (e.g., VS Code, Cursor, GitHub Copilot, etc.). You'll help define how thousands of engineers across Block leverage AI to write better code, faster. Your work will shape the foundation for the next generation of developer productivity - one where AI is a trusted collaborator that elevates creativity, accelerates delivery, and improves software quality at scale. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $276,800 - $415,200 USD Zone B: $276,800 - $415,200 USD Zone C: $276,800 - $415,200 USD Zone D: $276,800 - $415,200 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Lead strategic initiatives and cross-functional programs to enhance compliance operations and reporting. | Requires 8+ years in project or program management within regulated industries, with strong communication, analytical, and governance skills. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We're seeking a Strategic Project Manager to join our Compliance Strategy and Operations PMO, driving key programs that enhance the efficiency, effectiveness, and scalability of our global Compliance organization. You will sit at the intersection of strategy, execution, and operational excellence - shaping how Compliance delivers on its mission while ensuring sustainable growth across regions and functions. You are a strategic operator and execution leader, skilled at navigating complexity, building cross-functional alignment, and translating vision into actionable outcomes. You bring structure to ambiguity, communicate with clarity, and drive momentum across diverse teams. Above all, you're passionate about enabling progress through disciplined project execution and strategic partnership. You Will • Lead High-Impact Initiatives: Develop and drive comprehensive project roadmaps and plans to deliver strategic Compliance objectives. Define scope, success metrics, and key milestones while managing cross-functional dependencies and risks. • Strategic Partnering: Act as a trusted advisor to Compliance and functional leaders, distilling complex issues into clear recommendations and driving consensus to enable decision-making. • Execution Excellence: Operate with autonomy and accountability to anticipate challenges, remove blockers, and ensure forward momentum against priorities. • Cross-Functional Leadership: Align and influence diverse stakeholders - including internal business partners, external vendors, and leadership teams - to achieve shared outcomes. • Operational Rigor: Establish and optimize frameworks, tools, and governance models to standardize project delivery and reporting across the Compliance organization. • Program Oversight: Support strategic programs through prioritization, resourcing, vendor selection, and progress tracking to ensure measurable and sustainable impact. • Performance Reporting: Develop and communicate clear, data-driven updates and insights through executive-level reporting and dashboards. • Continuous Improvement: Identify and implement process improvements to increase efficiency, transparency, and execution speed across global initiatives. You Have • 8+ years of experience in project management, program management, consulting, or strategy, ideally within Compliance, Risk, Financial Services, or a highly regulated industry. • Proven ability to lead strategic and operationally complex initiatives in a cross-functional environment. • Exceptional communication and stakeholder management skills, with the ability to influence and align at all levels. • Strong analytical and documentation skills, capable of synthesizing complex data into actionable insights and recommendations. • Demonstrated success establishing governance structures, reporting frameworks, and execution processes. • Experience with project reporting fundamentals - including budget, timeline, and performance indicators. Even Better • PMP, CAPM, or Six Sigma certification. • Experience with project management tools such as Asana, Jira, or Coda. • Familiarity with Compliance operations or legal/counsel environments. • SQL or data fluency for analytical reporting and insight generation. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $148,700 - $223,100 USD Zone B: $138,300 - $207,500 USD Zone C: $130,900 - $196,300 USD Zone D: $123,400 - $185,200 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Provide legal and regulatory advice on banking and financial products, manage projects related to compliance, and analyze the impact of new laws. | 6+ years experience in banking regulation, financial services, or related legal fields, with strong drafting skills and familiarity with product development in the tech space. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Block is looking for a regulatory counsel to support commercial and consumer banking, and banking and related digital asset initiatives across Block including both Square Financial Services, Inc. (SFS), Square and Cash App products. As SFS expands product offerings, your ideas and contributions will make an immediate and direct impact. A creative legal mind, a solution-oriented thinker, and a desire to expand access to the financial system through building banking products are all required. You Will • Provide legal and regulatory advice on our products to members of the Counsel team, business and functional partners on laws and regulations relevant to banking entities and other financial services businesses such as Affiliate Transactions / Regulation W, Regulation D, Truth In Savings Act (TISA)/Regulation DD, Electronic Fund Transfer Act (EFTA)/Regulation E, Bank Secrecy Act (BSA), evolving laws in the digital asset and tokenization space and other laws affecting consumer and small business deposit and money movement products and regulated financial institutions • Advise on legal, regulatory, and industry requirements for Industrial Loan Companies (ILC) and banking partnership products and provide clear and actionable advice. • Actively cultivate creative ideas and insights into how legal frameworks can support new product developments and customer experiences. • Manage projects to ensure internal and external resources adhere to the project scopes and implementation plans, including risk mitigation. • Analyze the impact of new applicable laws and regulations and regulatory enforcement activity to SFS and Block. • Provide risk-based legal advice to meet business objectives. • Partner with our business, second line and third line of defense functions and with external advisors and experts. You Have • 6+ years experience at a bank, law firm (with bank regulatory experience) financial services fintech and/or financial services regulatory agency. • Subject matter expertise in commercial and consumer banking business with benefit of experience with banking partner relationships and deposit products. • Familiarity with launching products and advising on the legal and regulatory aspects of product development in the technology space. • Strong reviewing and drafting skills; commitment to quality through demonstrated accuracy and thoroughness. • Ability to organize and prioritize a heavy workload in a dynamic and complex environment to meet deadlines and daily requirements, while maintaining exceptional accuracy. • Proven success working with all levels of management. • J.D. Degree in good standing. • Membership in at least one state bar. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $180,000 - $270,000 USD Zone B: $167,400 - $251,200 USD Zone C: $158,400 - $237,600 USD Zone D: $149,400 - $224,200 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Design and maintain data pipelines, build ML pipelines, and collaborate with ML teams to improve fraud detection models. | Extensive experience in software development, proficiency in Python and ML techniques, and leadership in AI projects. | The Role The Risk Signals and Controls team's mission is to power Block's risk decisions with trusted signals and lean, effective models built on evolving data. We do that by building efficient tools and workflows to accelerate fraud detection and model effectiveness evaluating thousands of transactions per second in real time. We closely collaborate with ML Modellers and Software Engineers from across Block to optimize the signal lifecycle to improve signal quality, reduce noise, and accelerate time-to-insight. We're also excited to explore new directions with the team to continue pushing the boundaries of what's possible. You Will • Design, build, and maintain data pipelines to ingest third parties and Block data to enhance our feature store and modeling capabilities. • Design elegant ML pipelines and services, prototype new approaches, and productionize solutions at scale. • Build tooling to help maintain our features and models, gaining efficiencies in fraud detection. • Work hand-in-hand with ML Modelers to identify and integrate new data sources, heuristics and models. • Solve challenging technical problems at scale, collaborating with colleagues located across the globe • Apply ML and engineering best practices to shape how Block develops, tests, and maintains ML-platform solutions. • Ensure data quality and completeness through automated validation, monitoring, and alerting. • Own your solutions from design through to operation: we all share the pager! You Have • 12+ years of experience in software development and demonstrated technical initiative and leadership on previous machine learning projects. • A proven ability to shape how teams effectively adopt and evolve AI practices; driving adoption of AI-first workflows by coaching leaders, identifying scalable use cases, and embedding quality and accountability in team norms. • Work autonomously in a fast paced, ambiguous and unpredictable environment • Natural curiosity & eagerness to learn • Show the ability to take initiative, lead, and drive creative solutions in cross-team contexts. • A strong interest in owning your solutions, maintaining and fixing them as necessary • Communicate via clear and concise writing to facilitate asynchronous collaboration across multiple time zones • Reason about complex, distributed systems at high scale • Proficiency in machine learning techniques, experimental design and data engineering • Strong programming skills in languages such as Kotlin, Python, TensorFlow, or PyTorch Technologies We Use and Teach We value general engineering skill and versatility over existing domain knowledge, but here's a sample of what we currently use: • Python, Java and Kotlin • HTTP, JSON, gRPC, Protocol Buffers • AWS, Databricks, and Kubernetes • MySQL, DynamoDB, Kafka, Spark • Prefect, Airflow We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Full-time employee benefits include the following: • Healthcare coverage (Medical, Vision and Dental insurance) • Health Savings Account and Flexible Spending Account • Retirement Plans including company match • Employee Stock Purchase Program • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance • Paid parental and caregiving leave • Paid time off (including 12 paid holidays) • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) • Learning and Development resources • Paid Life insurance, AD&D, and disability benefits These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $276,800 - $415,200 USD Zone B: $276,800 - $415,200 USD Zone C: $276,800 - $415,200 USD Zone D: $276,800 - $415,200 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Leading and managing a field sales team to achieve revenue targets and market share growth in designated cities. | Proven success in high-volume SaaS or financial services sales, with at least 5 years of leadership experience managing large teams, and a track record of creating high-performance sales cultures. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is looking for a sales leader to lead our newly established field sales organization. Our goal is to bring a local experience to our Sellers (aka customers/merchants) everywhere. You will engage with our Territory AEs and Sellers in a relevant and authentic way, demonstrate Square's mission of economic empowerment and provide a local presence. You will be responsible for planning, organizing, and leading our field sales teams focused on selling to SMB merchants (less than $50M in revenue) restaurants, retailers and service based businesses in our largest and highest potential markets. This role is a frontline and strategic leadership role where you'll be managing a team of ~8 quota carrying high velocity Territory Account Executives. You will help build a vision and strategy plan for winning market share in your assigned cities. You will collaborate with cross functional partners to build top of funnel leads, referrals, connect with local partners, attend/host local events within your community to generate new business, kickstarting the flywheel and build Square's brand awareness within designated cities. Your leadership will directly help Square drive revenue against our annual sales quotas. Your entrepreneurship spirit will be a valuable contribution to developing Square's sales strategy, increasing the size and impact of the team and establishing a culture of crisp execution. This is a great opportunity to participate in our new phase of growth. Travel minimum of 50% to co-sell with the sales team. You Will Be obsessed with exceeding quota, execution, ownership and operational excellence Build a high performance sales culture that embraces individual/team development, co-selling, coaching, recognition, and accountability Build and execute a business plan with your team that outlines how to capture and retain market share in your assigned cities Data driven mindset - seeks to understand and makes decisions and suggestions through consistent review of KPIs (SaaS, win rates, activations, activities) and identify market growth indicators (drop-ins, in-person sales motion, resources) Be responsible for ramping your team, leading your team to reach KPIs and revenue targets and traveling to perform in-person selling alongside your team. Demonstrate exceptional judgment, critical thinking skills and engender trust with your team, peer leadership, senior management and cross functional partners Ability to embrace and communicate change management along with an ability inspire and motivate team members You Have 8+ years of sales success, preferably in a high growth company 5+ years of leadership experience, experience leading a team of field account executives (preferred) Experience in high transaction volume SaaS application or financial services sales Proven track record of creating a winning culture that performs at a high level Extensive experience in a metrics-driven sales organization Proven ability to work with and influence cross-functional teams and departments in a rapidly growing environment Proven ability to communicate and manage relationships with senior executives Excellent interpersonal, leadership, organizational, and communication skills Experience scaling and overseeing a large Field Sales team BA/BS Degree Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: ($148,700 - $223,100) Zone B: ($138,300 - $207,500) Zone C: ($130,900 - $196,300) Zone D: ($123,400 - $185,200) Amounts listed above include target variable compensation. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Design and optimize large-scale data pipelines, models, and schemas, and monitor data quality and infrastructure health. | Extensive experience in SQL, Python, Databricks, data modeling, and data engineering solutions, with knowledge of data quality and lineage monitoring. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The Compliance Engineering & Technology (CET) team at Block supports the detection and reporting of suspicious financial crimes activity across Cash App, Square, and Afterpay. We work globally with partners in business, engineering, counsel, and product to provide a safe user experience for our customers while minimizing and potentially eliminating bad activity on our platform. You will report to the CET - Screening Engineering Manager, but work predominately alongside the CET - Data Engineering team. As a Data Engineer you will handle everything from data architecture and modeling to data pipeline tooling and dashboarding. You will enable other compliance teams to make impactful business decisions by laying the foundation of our large and unique datasets that span across multiple products. As a staff engineer, you will be helping bring the organization into a new level of consistency, helping create and evangelize best practices and standards for the wider organization. You Will • Stay up to date on the latest data engineering best practices, decide which are most applicable for our use cases, and guide and teach the data engineering team the relevant tools. • Create scalable patterns and solutions that help our team design, develop, and manage scalable ETL pipelines to unblock new product launches. • Lead the creation and optimization of existing data models and schemas on top of Block data including but not limited to eventing, customer level, and process level data. • Build monitoring to assess the health of the team's infrastructure as well as data quality and lineage. • Participate in the data engineering team's on-call rotation: monitor daily execution, diagnose and log issues, and fix business critical pipelines to ensure SLAs are met with internal stakeholders • Work with non-technical partners and product teams to understand their needs, translate business requirements into applicable data requirements, and come up with automated end-to-end solutions. • Standardize business and product metric definitions in curated and optimized datasets, and develop data dictionaries and other related documentation. • Teach and encourage software engineer teams to self-serve by building tools that make it simpler and faster for them to do so. You Have • A minimum of 12 years of related experience with a Bachelor's degree; or 10 years and a Master's degree; or equivalent experience. • High proficiency in SQL • Working experience with Python • Databrick experience • Experience designing medium-to-large data engineering solutions and responsible for the entire lifecycle of projects including scoping, design, development, testing, deployment, and documentation • Experience with ETL scheduling technologies with dependency checking, such as Airflow or Prefect, as well as schema design and dimensional data modeling • Experience with setting up data quality and data lineage monitoring • Experience with financial crimes compliance systems, technologies, and processes is a big plus • Experience driving decisions for AI initiatives / agent building is a big plus Technologies We Use and Teach • Snowflake • Terraform • Dbt • Github • Airflow • Prefect • Tableau We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $239,600 - $359,400 USD Zone B: $239,600 - $359,400 USD Zone C: $239,600 - $359,400 USD Zone D: $239,600 - $359,400 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Design, develop, and deploy AI-driven customer support systems, including large language models, in a scalable and maintainable manner. | Extensive experience in training and deploying ML models, deep understanding of modern ML techniques, and proficiency in cloud-based high-scale ML systems. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Block is organized into business groups, each with dedicated product and engineering teams. Our team plays a vital role in delivering better-than-human customer support experiences, using AI to make support faster, smarter, and more reliable. By improving how millions of customers get support, we build lasting trust and create meaningful operational leverage across Block. We are looking for an enthusiastic and experienced Machine Learning Engineer to join our team to build AI customer support products. In this role, you will collaborate closely with teams across Block to understand their challenges and opportunities. You'll design, develop, and launch AI driven features and tools that solve real customer needs, working in an environment that values creativity, experimentation, and practical problem solving. This is a unique opportunity to shape the future of AI-powered support at Block. You will work on projects that directly impact customers, advocates, and the business, transforming how we serve people and scale trust. We are looking for builders who are passionate about pragmatic AI, motivated by real world impact, and excited to build systems that help people get the help they need. You Will • Leverage AI to automate support workflows and deliver new AI-powered support product experiences • Design, build, and maintain scalable machine learning systems, including developing, fine-tuning, and integrating large language models and related systems, that power real customer and advocate experiences. • Collaborate cross-functionally with product, engineering, design, and operations teams to ship impactful AI features at scale • Build generative AI systems that scale intelligently across multiple business units, adapting to diverse products, users, and use cases • Stay current on the latest developments in LLMs and applied ML, assessing where new techniques (e.g., RAG, distillation, fine-tuning, prompt orchestration) can enhance our systems. • Mentor peers and contribute to technical documentation, design reviews, and shared best practices that raise the engineering bar for applied ML systems. You Have • 8+ years of experience in training and deploying ML models, developing ML software, and shipping customer-facing ML products. • Deep understanding of modern ML techniques (e.g. Large Language Models) and the ML lifecycle from data gathering, training, model evaluation, MLOps, and productionizing models. • Ruthless pragmatism when solving new and unconventional problems • A desire to understand our clients' needs in order to design tools and systems that solve our customer's problems. As a platform team, our main customers are internal developers and products. • Ability to produce production-quality code and services incorporating testing, evaluation, monitoring as well as the ability to quickly adapt to a new domain, hack MVP's, and iterate to improve product. • Experience using any of the major cloud vendors for high scale production use cases • Strong communication skills (verbal and written) with technical and non-technical stakeholders. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. Zone A: USD $228,700 - USD $343,100 Zone B: USD $217,300 - USD $325,900 Zone C: USD $205,900 - USD $308,900 Zone D: USD $194,500 - USD $291,700 Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Drive marketing investment strategy, performance analysis, and operational excellence through deep data insights and cross-functional collaboration. | Requires 8+ years in marketing, finance, or strategy with strong analytical skills and experience in GTM strategies, preferably in high-growth or SaaS environments. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is looking for a Marketing Strategy Lead to join the Global Marketing team. This strategic and cross-functional role drives Marketing's investment strategy, performance evaluation, and operational excellence. You will be at the center of connecting the dots across Go-To-Market (GTM) teams, identifying opportunities, and optimizing how Marketing plans, measures, and delivers impact. You will improve marketing performance optimization, conduct deep forensic analysis on reporting and forecasting, and proactively refine frameworks and processes to drive better decision-making. Your key partners will include Marketing Channel & Country Leads, Marketing & Sales Analytics, Finance & Strategy (F&S), and others. You Will • Guide meaningful improvements in GTM & Marketing strategy through deep analysis of spend efficiency, channel performance, program effectiveness, funnel health, competitive dynamics, and the impact of macroeconomic trends. Propel a culture of continuous improvement via marketing business reviews, highlighting industry and consumer trends, measurement learnings and adoption, and playbook updates. • Lead Strategic Global Marketing Projects - Partner with cross-functional teams to define, plan, and execute novel high-impact initiatives, ensuring seamless execution and measurable impact. • Bring rapid clarity to ambiguous situations, resolve them effectively, communicate decisions efficiently, and enable teams to move towards implementing solutions. Bring your experience and contextual knowledge to bear on the problems that teams need to solve. • Lead the Annual Planning process by helping align goals, resources, and investment priorities across teams. • Review and challenge key assumptions in forecasting, ensuring financial and strategic rigor in marketing's planning process. • Partner with Marketing Leadership to optimize investment strategy and identify areas for strategic growth. • Proactively look for opportunities to drive operational improvements across Marketing with a focus on driving efficiency and efficacy. • Communicate with clarity and impact. Provide thought leadership and data-driven insights, with a deep understanding of underlying drivers and shifts in trends. • Influence decisions among cross-functional leaders, and to build strong relationships and gain alignment with large groups of stakeholders from all levels of the organization using quantitative and qualitative tactics. You Have • 8+ years of experience in Marketing, Finance, Strategy, or Business Operations in a high-growth company and/or Management Consulting. • A Bachelor's Degree in Finance, Business, Marketing, or a related field. • Strong analytical skills with the ability to break down complex data and deliver clear insights. • Expertise in reporting, financial modeling, and marketing performance analysis. • Experience evaluating marketing funnels and conversion metrics and developing full-funnel GTM strategies. • A proactive mindset with a strong bias for action and problem-solving. • Excellent communication skills, with the ability to influence stakeholders and present insights clearly. • Familiarity with marketing finance concepts and frameworks. • Ability to navigate ambiguity and drive clarity in complex situations. • Ability to operate both at a strategic level and in the weeds to diagnose and fix issues. • Even better: • Experience in Finance & Strategy. • Background in the technology industry, especially B2B / SaaS. • Experience with data analytics tools, infrastructure, etc. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $163,600 - $245,400 USD Zone B: $152,200 - $228,200 USD Zone C: $144,000 - $216,000 USD Zone D: $135,800 - $203,600 USD Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Lead and coordinate hardware assembly programs, manage fixture development, and ensure manufacturing quality and timelines. | 8+ years in hardware program management, hands-on factory experience, knowledge of manufacturing processes, and ability to work in factory environments. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. Today, SQUARE products offer a full ecosystem of hardware, software, and financial services - including point-of-sale devices, payment processing, inventory systems, business loans, and e-commerce tools. It serves millions of merchants globally, from small retailers to enterprise-scale sellers. Besides, PROTO products are accelerating the world's transition to an open economy with products that increase access and independence for everyone. We're building Bitkey, a simple and safe self-custody bitcoin wallet that will put customers in control, as well as hardware and software that will help decentralize bitcoin mining and enable new and innovative use cases for bitcoin mining. About the role We are seeking a highly organized and detail-oriented Technical Program Manager (TPM) to lead and coordinate the planning, execution, and delivery of hardware assembly programs across cross-functional teams. This role is critical in managing end-to-end hardware assembly processes from prototype builds to mass production， ensuring timelines, quality, fixture readiness, and cost targets are met. Responsibilities • Drive cross-functional program management for hardware assembly across mechanical, manufacturing, quality, and supply chain teams. • Manage the development and deployment of assembly fixtures, SOPs, line layouts, and production equipment-including automation and AOI-to ensure they meet engineering and manufacturing requirements. • Coordinate with design engineering to define fixture specifications, validation criteria, and readiness for production use. • Oversee fixture fabrication, bring-up, and iterative improvements based on factory build feedback. • Support the Hardware Product Design team to plan and execute design and manufacturing process experiments. • Track progress against program milestones, identify risks early, and lead the development of mitigation plans. • Coordinate activities across NPI and factory operations teams to ensure seamless technical and manufacturing execution. • Facilitate communication between engineering and operations teams to drive efficient issue resolution. • Lead post-mortems and continuous improvement initiatives to enhance future hardware builds and manufacturing strategies. Hands-On Factory Engagement • Actively support engineering builds in the factory, assisting directly with assembly, fixture operation, data collection, and issue reproduction. • Perform real-time root-cause analysis on mechanical, electrical, and process issues directly at the factory. • Participate in factory bring-up activities, including line readiness checks, equipment calibration, and process validation. • Tune assembly parameters, test limits, and tooling configurations in collaboration with manufacturing engineers. • Work closely with line operators and technicians to gather feedback, identify pain points, and implement process improvements. • Execute hands-on experiments on the production line, including DOEs, process trials, and characterization builds. • Collect on-line production data and analyze results to drive engineering decisions. • Participate directly in bring-up, debugging, and maintenance coordination for automation, test stations, and AOI systems. • Collaborate with equipment vendors during installation and troubleshooting. • Perform physical teardowns, support failure analysis, and prepare reliability samples directly in the factory. • Validate inspection criteria and refine quality gates with real units. Qualifications • Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field; a Master's degree is a plus. • 8+ years of experience in technical program management within hardware, preferably in assembly or NPI environments. • Strong understanding of hardware assembly processes, fixture development, and quality control systems. • Demonstrated ability to work hands-on in factory environments and partner closely with manufacturing teams. • Excellent project management, organizational, and cross-functional coordination skills. • Familiarity with tools such as JIRA, Linear, Confluence, and PLM systems (Arena, Agile). • Ability to travel to the San Jose factory site frequently (up to 50%). • Strong understanding of manufacturing processes such as CNC machining, 3D printing, and sheet metal fabrication. • Ability to read and interpret engineering drawings and GD&T. • Excellent problem-solving ability and communication skills. • Experience with server, crypto miners, consumer electronics, or other high-precision hardware products. • Working knowledge of Lean Manufacturing, Six Sigma, and DFM/DFA principles. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $217,800 - $326,800 USD Zone B: $217,800 - $326,800 USD Zone C: $217,800 - $326,800 USD Zone D: $217,800 - $326,800 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Own and execute the product vision and strategy for Square's post-checkout ecosystem, leading multiple teams and aligning stakeholders. | Over 10 years of product management experience, leading teams of 5+ PMs, with a proven track record in managing complex product portfolios and influencing organizational alignment. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role As Product Lead for Fulfillment & Order Experiences, you'll own the product vision and strategy for Square's post-checkout ecosystem - spanning consumer-facing order experiences, seller-facing operational tools, and the platform capabilities that connect them. You'll lead a team of Product Managers (5+ reports) and partner closely with design, engineering, analytics, operations, and GTM leaders. You'll set direction across multiple time horizons, make hard tradeoffs between short- and long-term outcomes, and ensure the team is focused on the highest-leverage opportunities for seller growth, efficiency, and reliability. This role operates horizontally across Square. Success depends on your ability to influence without direct authority, align multiple product areas, and turn ambiguity into clear strategic direction. You Will • Product vision and strategy. Set the Square-wide strategy for fulfillment and order experiences across multiple horizons - near-term execution, mid-term capability expansion, and long-term platform evolution. • Portfolio leadership. Own and evolve a cohesive product portfolio spanning new ways of fulfilling orders like drive-through and catering to the customer experiences for delivery, pickup, shipping, and order tracking. • Team leadership and development. Manage, coach, and grow a team of Product Managers. Set a high bar for product thinking, execution quality, and ownership, while developing future product leaders. • Cross-org influence and alignment. Drive strategic alignment across product, design, engineering, operations, support, and partner teams. Influence roadmaps and priorities beyond your direct org to deliver cohesive end-to-end experiences. • Business and customer outcomes. Be accountable for key business metrics tied to fulfillment and order experiences, including adoption, reliability, efficiency, seller growth, and customer trust. • Strategic tradeoffs. Make principled decisions balancing speed vs. flexibility, local optimization vs. platform leverage, and seller efficiency vs. buyer clarity - and align stakeholders behind those decisions. • Execution at scale. Ensure strategies translate into shipped outcomes. Remove organizational blockers, drive operating cadence, and hold teams accountable for impact. You Have • 10+ years of product management experience, including senior individual contributor and people leadership roles. • Experience leading and developing a team of 5+ Product Managers. • A track record of setting product strategy across multiple time horizons and driving organizational alignment. • Experience owning or influencing a large, complex product portfolio with meaningful business impact. • Strong product and design judgment, with the ability to balance experience quality and operational reality. • Proven ability to drive execution across multiple functions and organizations. • Strong analytical skills and comfort owning metrics tied to business performance. • Exceptional written and verbal communication skills, with the ability to create clarity from ambiguity and influence executive leadership. • Experience in commerce, fulfillment, marketplaces, POS, logistics-adjacent systems, or high-throughput operational products is a plus, but not required. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $217,800 - $326,800 USD Zone B: $217,800 - $326,800 USD Zone C: $217,800 - $326,800 USD Zone D: $217,800 - $326,800 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Oversee global manufacturing quality, supply continuity, and production readiness for hardware products, leading a large cross-functional team. | 10+ years in manufacturing and operations, experience leading large teams, and building in startup environments. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. Block is looking for a strategic, hands-on Production Operations Lead to oversee the global team responsible for manufacturing quality, supply continuity, and production readiness across all Block hardware products. This leader will manage a 30+ person organization spanning North America and Asia, including Operations Program Management, Product Quality Management, Material Management, and Product Lifecycle Management. The role is central to ensuring our products are built to the highest standards - from new product introduction through sustaining - and requires strong collaboration with Engineering, SDM, and manufacturing partners to deliver reliable, scalable, and high-quality hardware at global scale. You Will: • Lead a global team of 30+ across Operations Program Management, Product Quality Management, Material Management, and Product Lifecycle Management, driving operational excellence across new product introduction and sustaining production. • Develop and execute a factory operations strategy that ensures product quality, supply continuity, and manufacturing scalability for all Block hardware products across the Square, CashApp, Bitkey, and Proto brands. • Partner closely with Engineering, SDM, and manufacturing partners to establish and maintain robust manufacturing processes, quality control systems, and material procurement strategies. • Oversee production readiness, factory builds, and quality performance metrics, driving continuous improvement in yield, cost, and reliability. • Ensure strong change management discipline and documentation compliance across all hardware programs in NPI and sustaining phases. • Collaborate with Finance, Business Systems, and Supply Chain partners to improve factory operations tools, processes, and reporting infrastructure. • Build, mentor, and scale a high-performing global team that operates with clarity, accountability, and collaboration across functions and regions. You Have: • 10+ years of experience in manufacturing and operations work • Experience leading large teams • Experience in both established businesses and building from scratch in smaller (preferably startup) environments We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $290,000 - $435,000 USD Zone B: $290,000 - $435,000 USD Zone C: $290,000 - $435,000 USD Zone D: $290,000 - $435,000 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Develop and maintain scalable ML/AI systems and platforms, collaborating with cross-functional teams to deliver impactful solutions. | Extensive experience in software development, familiarity with ML infrastructure, cloud services, and ability to produce production-quality code. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Block uses Machine Learning and AI across many of its products and domains. For ML practitioners Block-wide, the ML Inference & Training team provides critical infrastructure, platforms, and libraries required to develop, productionize, and observe ML models. We are an established team of 13 engineers and 1 manager across a few countries and timezones, sitting within the ML & Data Platform organization. Our projects cover extending mature platforms (e.g online ML hosting/inference, internal python SDKs) as well as greenfield initiatives such as LLM hosting/monitoring, rearchitecting our training stack, or building out new tooling for large-scale offline evaluations. We are looking for an enthusiastic and experienced Machine Learning Engineer to join our team and help us build out the best ML infrastructure possible. In this role, you'll work closely with applied ML teams across Block to understand their challenges - scoping and exploring opportunities to improve their ability to deliver novel ML solutions at scale. You'll work on high-visibility, meaningful projects that can have a significant impact on Block's continued success with ML, influencing our roadmap and working across the ML Lifecycle. We welcome individuals who are passionate about building for the real world, embracing pragmatic approaches, and seeing challenges from fresh, nontraditional viewpoints. You Will • Develop scalable ML/AI systems and platforms • Be on the cutting edge of advancements in ML/AI across the industry • Collaborate across diverse teams to deliver impactful platform solutions by understanding and generalizing the problems of cross-functional stakeholders • Support critical ML systems used for fraud detection, language models, recommendation systems and underwriting • Influence our roadmap and ensure we're working on the highest impact problems within the ML infrastructure domain You Have • 8+ years of experience in software development and/or machine learning experience with a focus on internal platforms or infrastructure • Deep understanding of architectures for ML-backed solutions and the ML lifecycle - from data gathering, training, model evaluation, MLOps, and productionizing models (both classical ML and deep learning/LLMs) • A desire to understand our clients' needs in order to design tools and systems that solve our customer's problems. As a platform team, our main customers are internal developers and products • Ability to produce production-quality code and services incorporating testing, evaluation, monitoring as well as the ability to quickly adapt to a new domain, hack MVP's, and iterate to improve product • Experience using any of the major cloud vendors for high scale production use cases • Strong communication skills (verbal and written) with technical and non-technical stakeholders Technologies We Use and Teach We value general and versatile engineering skill over specific experience with our current stack, but some examples: • Golang, Python, TypeScript, React • gRPC, Protocol Buffers • AWS (Sagemaker, EC2, EKS), Databricks • NVIDIA Triton, vLLM, ONNX We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $228,700—$343,100 USD Zone B $217,300—$325,900 USD Zone C $205,900—$308,900 USD Zone D $194,500—$291,700 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Drive field sales by prospecting and closing deals with local merchants, build and maintain a strong pipeline, collaborate with onboarding and channel teams, and achieve sales targets. | 3+ years of full cycle field sales experience with proven quota achievement, ability to independently drive deals, business development skills, reliable local transportation, and preferably payment processing or related tech experience. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Square is looking for a Territory Account Executive to join our newly established field sales organization. Our goal is to bring a local experience to our Sellers (aka customers/merchants) everywhere. You will engage with our Sellers in a relevant and authentic way, demonstrate Square's mission of economic empowerment and provide a truly local presence. This individual contributor sales role will work with restaurants, retailers and service based businesses in our largest and highest potential markets. THIS IS A HUNTER AND FIELD BASED SALES ROLE. You will build a vision and strategy plan for winning market share in your city. You will collaborate to create a build top of funnel leads, referrals, connect with local partners, attend/host local events within your community to generate new business, kickstarting the flywheel and build Square's brand awareness within your city. This role requires excellent communication skills, persistence, and a strong ability to build rapport with sellers to negotiate and close complex deals both remotely and in person. You Will • Sell into your market in-person. You will sell face to face 80% of the time to source leads, perform discovery and demos to generate interest and close deals selling our Square ecosystem • Get to know the active Square Sellers within your community - keep a pulse on their account health and partner with account management and customer support, and generate referrals • Engage and partner with onboarding teams to ensure Sellers are implemented successfully • Build a sustainable, top of funnel pipeline through a combination of tactics - walking your city and performing 50-60 drop-ins a week to prospective sellers, create a referral channel with active Square sellers, strategic partnerships or local community associations • Develop a strong on-hands skill of demo and onboarding of Square hardware and software solutions • Work with our channel sales team to identify complementary partners in your market for referrals and build that referral channel • Cultivate a deep understanding of the business and technology needs of our primary vertical markets (restaurants, retail and services) • Achieve and exceed monthly sales goals and key performance indicators (KPIs) - we are big on metrics • Utilize Salesforce to track, monitor, and report on sales activities, pipeline status, and outcomes You Have • 3+ years of sales experience in a full cycle closing role with field sales experience • Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals • Ability to drive deals independently in a fast-paced, dynamic environment • Business development experience (e.g. hunting and cold calling) • Since this is a field position, you must have reliable transportation and live in the market you are serving • A collaborative and team player mentality • Prior Salesforce experience or equivalent • Even better: • 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management) • 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses) Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: ($148,700 - $223,100) Zone B: ($138,300 - $207,500) Zone C: ($130,900 - $196,300) Zone D: ($123,400 - $185,200) Amounts listed above include target variable compensation. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Lead and manage a global partnerships team to grow channel partner strategy, negotiate deals, design scalable programs, and drive revenue growth for payments products. | 12+ years of business development experience in payments, managing teams of 5+, strong negotiation and partnership skills, and willingness to travel internationally. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The Commerce Global Partnerships team at Block leads commercialization and business development for our commerce payment products, Cash App Pay and Afterpay. Our ambitious team drives go-to-market strategy for our commercial products, builds effective relationships with the largest players in the payments, finance, and technology industries, and drives critical results across the business. We are looking for an experienced Partnerships and Business Development leader to lead a team of seasoned partnerships practitioners. The Global Partnerships Lead, Commerce will partner closely with cross-functional leaders in every region in which we operate to drive the next phase of growth for Afterpay and Cash App Pay. You'll partner directly with our Product teams and collaborate with cross-functional colleagues in Sales, Account Management, Finance, Legal, Compliance and Engineering. You'll create strategy for programs and deals critical to Cash App and Afterpay success, innovate at the cutting edge of payments, and deliver direct and indirect revenue that will have a massive impact on the commerce business. Your scope will be global across North America, UK, Australia and New Zealand. The ideal candidate will have an understanding of the economics of the payments space and deep knowledge of the payments ecosystem, and current trends that are reshaping the payments landscape. This individual should also have an understanding of what will be needed to properly resource a partner strategy, and work with stakeholders to develop a plan for ensuring the success of a partner. A deep sense of ownership, drive, entrepreneurship, creativity and a strong track record of establishing strong partner relationships are essential. You Will • Lead a high-performing team: Coach, support, and manage a team of seasoned business development professionals, and jump into negotiations and offer executive support where needed. • Drive Afterpay and Cash App Pay distribution: Grow our channel partner strategy to deliver impactful results. You will look for new ways to invest in and nurture 50+ global channel partners that are responsible for >50% of Afterpay and Cash App Pay's $XXB in gross payment volume. You will also drive new end-to-end partner outreach and negotiations to deliver maximum distribution of our payments products. • Design scalable programs: Build partnership programs that both achieve our goals and meet our partners' objectives, recognizing that “signing the deal” is just step one of a good partnership. • Sell: Develop and deliver powerful pitches that educate prospective partners on the value of Cash App and Afterpay. Effectively influence senior decision makers at the largest payments companies in the world. Negotiate hard yet pragmatically, using data and principles to inform your approach. • Lead cross-functional initiatives: Establish yourself as the go-to commercial voice for our business development efforts. Provide critical market feedback to improve our product. Drive efficiencies and improvements that accelerate our timelines, particularly with critical stakeholders in Risk, Compliance, Legal and Sales. Work well across organizational boundaries to get things done, unblock your team and achieve results, but do so in a way that builds rather than burns bridges. • New growth channels: Identify new partnerships and vertical opportunities to drive step-change growth and future proof our business. Build business cases, identify partners, drive approvals in partnership with Product, Compliance and Risk teams, and design new commercial models to pursue targeted bets. You Have • 12+ years of business development experience, preferably at an innovative payments company. • Experience managing a team of 5+, preferably in multiple markets. • Passion for developing your people and creating a culture of collaboration, safety and uncompromising high performance. • A demonstrated track record of success creating and scaling channel partnership programs, ideally in payments or fintech. • A high familiarity and comfort with how product development works, preferably in payments. You hold your own pitching to technical stakeholders, and you have credibility with your internal product and engineering colleagues. • Proven ability to build C-suite relationships and navigate external organizations both to identify internal champions and to influence decision makers. You are an expert negotiator with a strong understanding of commercial contracts and financial models. • Sharp problem solving and communication skills. You're a killer sales person and strategic thinker who comes armed to internal and external conversations with the right data and analysis to make a convincing argument. • Deep comfort operating in ambiguity and frequent change, while still delivering results. • An unwavering obsession with the details. • A hunger to tackle complicated and impactful business problems and build best-in-class products and partnerships programs. • A scrappy and humble mindset. You roll up your sleeves to get deals over the finish line and you're not afraid to admit when you're wrong or when you don't know. • Willingness to travel domestically and internationally We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $239,600—$359,400 USD Zone B $239,600—$359,400 USD Zone C $239,600—$359,400 USD Zone D $239,600—$359,400 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy