17 open positions available
Partner with leadership to develop HR strategies, manage core HR processes, and improve organizational effectiveness. | Minimum 8 years HR experience, supporting creative teams, with strong communication and strategic partnering skills. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We're looking for a Senior HRBP Lead to drive people and business initiatives across Block's Design team. You are someone who is interested in making a significant impact in one of the most valued and visible groups in the company and excels in a fast-paced, high engagement environment with extraordinary desire to innovate. You will work closely with core business leaders to provide hands-on and strategic input, insight, and advice with respect to employee relations, performance management, coaching, compensation, conflict management, organizational development, training and more. You're comfortable speaking up and driving initiatives forward despite any unexpected roadblocks. You will report to Block's HRBP Team Lead. You Will • Partner with HR and business leaders to develop and implement effective HR policies and practices to support the strategic growth of the business. • Provide expertise in compensation, feedback, performance management, employee relations, development and coaching, and organizational development. • Guide decision-making regarding organizational and people-related strategy and execution. • Develop multi-year people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction. • Lead core HR processes such as performance calibration, compensation cycle, promotions. • Analyze and interpret various types of employee reports (eg, compensation, job levels, and attrition) to guide decision-making and provide proactive solutions to client groups. • Partner with HRBP and Learning colleagues to work on value-added programs in areas of training, development, career mobility and job performance. You Have • Minimum 8 years experience in HR and prior experience leading teams. • 2+ years experience supporting a Design or Creative team. • Relevant experience building and improving company culture and increasing employee engagement, and expertise in performance management. • Superb communication skills, including facilitation, listening and writing. • Knowledge of HR programs and practices, including applicable state and federal employment laws and regulations. • Track record of strategic partnering with business leaders on multi-year company or org-wide people initiatives. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $198,000—$297,000 USD Zone B $198,000—$297,000 USD Zone C $198,000—$297,000 USD Zone D $198,000—$297,000 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Lead and scale the analytics engineering team, develop data infrastructure, and partner with stakeholders to build impactful data products. | Over 10 years in data engineering or related fields, 5+ years managing teams, expertise in modern data architectures, and experience in financial risk domains. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We are looking for a senior leader to join and lead the Analytics Engineering team within Block's Risk Analytics & Data Science team. This group oversees all risk analytics and data science work across Block (including Cash App, Afterpay, and Square). You will be a part of Block's Risk organization and report to Block's Head of Risk Analytics and Data Science, who reports directly to Block's Risk Lead (akin to Chief Risk Officer). You will partner closely with senior product, business, engineering, machine learning, and operations leaders to build a robust and reusable data foundation for Block's Risk Organization. The Risk organization leads with technology and is very data driven; this role will play a large role in strategy, decision making, enhancing risk management capabilities, the deployment of AI initiatives, and supporting the growth of the company. You Will • Lead and scale the Analytics Engineering team within Block's Risk organization, setting clear vision, culture, and execution standards. • Own the roadmap, vision, and delivery for the data platform, internal data products, and analytics infrastructure that power risk decisioning across Block. • Oversee the development of data models, metrics frameworks, semantic layers, and data governance standards, ensuring consistency and trust in key business and product metrics. • Drive the design and implementation of end-to-end data pipelines, from ingestion to transformation to serving layers, in partnership with software engineering and ML/AI teams. • Establish and refine data-product practices, including user research, product requirement definition, roadmap prioritization, documentation, and feedback loops with internal stakeholders. • Ensure the data platform supports advanced analytics, experimentation, and ML/AI workloads, enabling teams to build, measure, and iterate quickly. • Champion data reliability, observability, and operational excellence, including SLAs, incident response processes, and ongoing quality initiatives. • Build and manage a high-performing leadership bench across data engineering, analytics engineering, and data product management, developing future leaders and supporting career growth at every level. • Influence company-wide decision-making by advocating for data literacy, promoting best practices, and ensuring the organization makes high-quality, data-driven decisions. You Have • 10+ years of experience in data engineering, analytics engineering, data product management, or related technical disciplines. • 5+ years of experience managing technical teams, including experience developing leaders and managing managers. • A demonstrated track record of building and scaling data platforms, analytical systems, and internal data products at high-growth tech companies. • Deep expertise in modern data architectures, including lakehouse patterns, real-time/streaming systems, orchestration, warehouse modeling, semantic layers, data quality, and governance. • A strong record of partnering with product, engineering, and business stakeholders to define and deliver impactful internal data products. • Excellent communication skills, with the ability to translate complex technical concepts to non-technical stakeholders and executives. • Proven experience applying data-driven approaches to solve complex risk challenges, ideally in domains such as fraud, credit, compliance, or financial risk. • Intellectual curiosity, a collaborative mindset, and a passion for Block's mission of economic empowerment. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $290,000—$435,000 USD Zone B $290,000—$435,000 USD Zone C $290,000—$435,000 USD Zone D $290,000—$435,000 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Lead and optimize legal tech systems, manage budgets, and drive automation and AI projects to improve organizational efficiency. | 8+ years in legal operations, tech strategy, or related roles, experience with automation/AI, budget and stakeholder management, and familiarity with workflow platforms. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We are looking for a collaborative, curious operations professional with a passion for leading operations within our Counsel organization. We're looking for a strategic, detail-oriented builder to lead our team operations strategy from vision to execution. You will manage multiple workstreams, from continuing the work to improve the organization's technology and automation initiatives to managing our budget and reducing third-party spend where possible. We will task you with solving problems, optimizing processes, and bringing the power of automation and AI into how our work gets done. You Will • Lead the charge on defining and driving our legal tech strategy, including setting the vision, building the roadmap, and delivering tools that make our team faster, smarter, and more connected. • Oversee our suite of legal systems (like CLM, eBilling, knowledge management and workflow platforms), ensuring they're optimized, well-integrated, and aligned with how the business actually works. • Manage our core digital platforms, keeping them efficient, intuitive, and budget-conscious. • Partner across Legal, Policy, IT, Finance, Business Operations and beyond to evaluate and roll out technology and solutions that streamlines work and improves the experience for everyone who touches it. • Design elegant solutions and connecting the dots between business needs and technology. • Build and maintain relationships with vendors, ensuring we get measurable value from our tech investments. • Lead multi-quarter, cross-functional projects that push automation, AI, and data-driven insights deeper into how we deliver our work throughout the organization. • Help create operational excellence wherever opportunities exist. You Have • 8+ years of experience in legal operations, tech strategy, or a related operations-focused role. • Experience leading automation or AI initiatives that drive measurable improvements. • Capacity for managing budgets, timelines, and stakeholders, with a sharp eye for detail and follow-through. • Adaptive communication methods, translating technical detail into clear business value. • A collaborative and curious mindset, unafraid to experiment or rethink how things are done. • Familiarity with platforms like DocuSign CLM or workflow automation tools (bonus points for hands-on implementation experience). • Experience building trust quickly and working well with everyone from senior leadership to individual contributors. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $217,800—$326,800 USD Zone B $217,800—$326,800 USD Zone C $217,800—$326,800 USD Zone D $217,800—$326,800 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Design, develop, and manage scalable ETL pipelines and data models to support compliance teams, monitor data quality and infrastructure health, and collaborate with technical and non-technical stakeholders. | 8+ years experience, proficiency in SQL and Python, experience with Terraform, ETL scheduling tools like Airflow or Prefect, data modeling, data quality monitoring, and preferably financial crimes compliance knowledge. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The Compliance Engineering & Technology (CET) team at Block supports the detection and reporting of suspicious financial crimes activity across Cash App, Square, and Afterpay. We work globally with partners in business, engineering, counsel, and product to provide a safe user experience for our customers while minimizing and potentially eliminating bad activity on our platform. You will report to the CET - Data Engineering Manager. As a Data Engineer you will handle everything from data architecture and modeling to data pipeline tooling and dashboarding. You will enable other compliance teams to make impactful business decisions by laying the foundation of our large and unique datasets that span across multiple products. You Will • Work with engineering and product teams to design, develop, and manage scalable ETL pipelines to unblock new product launches. • Create brand new and optimize existing data models and schemas on top of Block data including but not limited to eventing, customer level, and process level data. • Build monitoring to assess the health of the team's infrastructure as well as data quality and lineage. • Participate in on-call rotation, monitor daily execution, diagnose and log issues, and fix business critical pipelines to ensure SLAs are met with internal stakeholders • Work with non-technical partners and product teams to understand their needs, translate business requirements into applicable data requirements, and come up with automated end-to-end solutions. • Standardize business and product metric definitions in curated and optimized datasets, and develop data dictionaries and other related documentation. • Teach and encourage others to self-serve by building tools that make it simpler and faster for them to do so. You Have • A minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent experience. • High proficiency in SQL • Working experience with Python, and Terraform • Experience designing medium-to-large data engineering solutions and responsible for the entire lifecycle of projects including scoping, design, development, testing, deployment, and documentation • Experience with ETL scheduling technologies with dependency checking, such as Airflow or Prefect, as well as schema design and dimensional data modeling • Experience with setting up data quality and data lineage monitoring • Experience with financial crimes compliance systems, technologies, and processes is a big plus • Experience driving data-driven decisions for AI initiatives / agent building is a big plus Technologies We Use and Teach • Snowflake • Databricks • Dbt • Github • Airflow • Prefect • Tableau We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $198,000 - $297,000 USD Zone B: $188,100 - $282,100 USD Zone C: $178,200 - $267,400 USD Zone D: $168,300 - $252,500 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
Drive field sales by prospecting and closing deals with local merchants, build and maintain a strong pipeline, collaborate with onboarding and channel teams, and achieve sales targets. | 3+ years of full cycle field sales experience with proven quota achievement, ability to independently drive deals, business development skills, reliable local transportation, and preferably payment processing or related tech experience. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role Square is looking for a Territory Account Executive to join our newly established field sales organization. Our goal is to bring a local experience to our Sellers (aka customers/merchants) everywhere. You will engage with our Sellers in a relevant and authentic way, demonstrate Square's mission of economic empowerment and provide a truly local presence. This individual contributor sales role will work with restaurants, retailers and service based businesses in our largest and highest potential markets. THIS IS A HUNTER AND FIELD BASED SALES ROLE. You will build a vision and strategy plan for winning market share in your city. You will collaborate to create a build top of funnel leads, referrals, connect with local partners, attend/host local events within your community to generate new business, kickstarting the flywheel and build Square's brand awareness within your city. This role requires excellent communication skills, persistence, and a strong ability to build rapport with sellers to negotiate and close complex deals both remotely and in person. You Will • Sell into your market in-person. You will sell face to face 80% of the time to source leads, perform discovery and demos to generate interest and close deals selling our Square ecosystem • Get to know the active Square Sellers within your community - keep a pulse on their account health and partner with account management and customer support, and generate referrals • Engage and partner with onboarding teams to ensure Sellers are implemented successfully • Build a sustainable, top of funnel pipeline through a combination of tactics - walking your city and performing 50-60 drop-ins a week to prospective sellers, create a referral channel with active Square sellers, strategic partnerships or local community associations • Develop a strong on-hands skill of demo and onboarding of Square hardware and software solutions • Work with our channel sales team to identify complementary partners in your market for referrals and build that referral channel • Cultivate a deep understanding of the business and technology needs of our primary vertical markets (restaurants, retail and services) • Achieve and exceed monthly sales goals and key performance indicators (KPIs) - we are big on metrics • Utilize Salesforce to track, monitor, and report on sales activities, pipeline status, and outcomes You Have • 3+ years of sales experience in a full cycle closing role with field sales experience • Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals • Ability to drive deals independently in a fast-paced, dynamic environment • Business development experience (e.g. hunting and cold calling) • Since this is a field position, you must have reliable transportation and live in the market you are serving • A collaborative and team player mentality • Prior Salesforce experience or equivalent • Even better: • 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management) • 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses) Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: ($148,700 - $223,100) Zone B: ($138,300 - $207,500) Zone C: ($130,900 - $196,300) Zone D: ($123,400 - $185,200) Amounts listed above include target variable compensation. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Lead and manage a global partnerships team to grow channel partner strategy, negotiate deals, design scalable programs, and drive revenue growth for payments products. | 12+ years of business development experience in payments, managing teams of 5+, strong negotiation and partnership skills, and willingness to travel internationally. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The Commerce Global Partnerships team at Block leads commercialization and business development for our commerce payment products, Cash App Pay and Afterpay. Our ambitious team drives go-to-market strategy for our commercial products, builds effective relationships with the largest players in the payments, finance, and technology industries, and drives critical results across the business. We are looking for an experienced Partnerships and Business Development leader to lead a team of seasoned partnerships practitioners. The Global Partnerships Lead, Commerce will partner closely with cross-functional leaders in every region in which we operate to drive the next phase of growth for Afterpay and Cash App Pay. You'll partner directly with our Product teams and collaborate with cross-functional colleagues in Sales, Account Management, Finance, Legal, Compliance and Engineering. You'll create strategy for programs and deals critical to Cash App and Afterpay success, innovate at the cutting edge of payments, and deliver direct and indirect revenue that will have a massive impact on the commerce business. Your scope will be global across North America, UK, Australia and New Zealand. The ideal candidate will have an understanding of the economics of the payments space and deep knowledge of the payments ecosystem, and current trends that are reshaping the payments landscape. This individual should also have an understanding of what will be needed to properly resource a partner strategy, and work with stakeholders to develop a plan for ensuring the success of a partner. A deep sense of ownership, drive, entrepreneurship, creativity and a strong track record of establishing strong partner relationships are essential. You Will • Lead a high-performing team: Coach, support, and manage a team of seasoned business development professionals, and jump into negotiations and offer executive support where needed. • Drive Afterpay and Cash App Pay distribution: Grow our channel partner strategy to deliver impactful results. You will look for new ways to invest in and nurture 50+ global channel partners that are responsible for >50% of Afterpay and Cash App Pay's $XXB in gross payment volume. You will also drive new end-to-end partner outreach and negotiations to deliver maximum distribution of our payments products. • Design scalable programs: Build partnership programs that both achieve our goals and meet our partners' objectives, recognizing that “signing the deal” is just step one of a good partnership. • Sell: Develop and deliver powerful pitches that educate prospective partners on the value of Cash App and Afterpay. Effectively influence senior decision makers at the largest payments companies in the world. Negotiate hard yet pragmatically, using data and principles to inform your approach. • Lead cross-functional initiatives: Establish yourself as the go-to commercial voice for our business development efforts. Provide critical market feedback to improve our product. Drive efficiencies and improvements that accelerate our timelines, particularly with critical stakeholders in Risk, Compliance, Legal and Sales. Work well across organizational boundaries to get things done, unblock your team and achieve results, but do so in a way that builds rather than burns bridges. • New growth channels: Identify new partnerships and vertical opportunities to drive step-change growth and future proof our business. Build business cases, identify partners, drive approvals in partnership with Product, Compliance and Risk teams, and design new commercial models to pursue targeted bets. You Have • 12+ years of business development experience, preferably at an innovative payments company. • Experience managing a team of 5+, preferably in multiple markets. • Passion for developing your people and creating a culture of collaboration, safety and uncompromising high performance. • A demonstrated track record of success creating and scaling channel partnership programs, ideally in payments or fintech. • A high familiarity and comfort with how product development works, preferably in payments. You hold your own pitching to technical stakeholders, and you have credibility with your internal product and engineering colleagues. • Proven ability to build C-suite relationships and navigate external organizations both to identify internal champions and to influence decision makers. You are an expert negotiator with a strong understanding of commercial contracts and financial models. • Sharp problem solving and communication skills. You're a killer sales person and strategic thinker who comes armed to internal and external conversations with the right data and analysis to make a convincing argument. • Deep comfort operating in ambiguity and frequent change, while still delivering results. • An unwavering obsession with the details. • A hunger to tackle complicated and impactful business problems and build best-in-class products and partnerships programs. • A scrappy and humble mindset. You roll up your sleeves to get deals over the finish line and you're not afraid to admit when you're wrong or when you don't know. • Willingness to travel domestically and internationally We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $239,600—$359,400 USD Zone B $239,600—$359,400 USD Zone C $239,600—$359,400 USD Zone D $239,600—$359,400 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Lead strategic sourcing and category management for critical technology spend categories, drive supplier negotiations and relationships, partner cross-functionally with senior leaders, and ensure procurement strategies align with company goals. | 10+ years in strategic procurement or supplier management, 5+ years in technology category management, expertise in contract negotiation, financial modeling, supplier performance management, and ability to influence senior stakeholders in a fast-paced environment. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role As a Strategic Sourcing Technology Sub-Category Lead at Block, you will lead transformative sourcing strategies across our most business critical spend categories, including Data and Analytics, Enterprise SaaS, Know Your Customer, and Telecom. You will own and architect category strategies that align with long-term company priorities, leveraging advanced sourcing methods, supplier partnerships, and financial forecasting to unlock sustained value. You will partner cross-functionally with senior leaders in Engineering, Finance, and Legal to shape sourcing strategy, drive savings, optimize supplier portfolios, and ensure Block's technology investments are scalable and cost-efficient. You should have strong leadership, communication and analytical skills and a proven ability to manage complex processes across a series of business partners. This is an individual contributor role and will report to the Global Technology Procurement Lead. This is a fully remote position. You Will • Lead category-level strategic planning efforts at Block through: Heavy focus on sourcing (via best class sourcing methodologies) Contract negotiation, Risk mitigation, Ongoing management and performance of supplier relationships • Drive adoption of external best practices, leveraging market intelligence, your network, and internal data to evolve Block's sourcing posture. • Advance Supplier Relationship Management (SRM) programs with Tier 1 vendors to ensure governance, strategic alignment, and continuous improvement. • Establish partnerships with important senior business partners aimed at identifying, understanding and supporting their roadmap • Own and execute high-stakes negotiations in collaboration with business partners(e.g., ELAs, cloud commitments, license agreements), using advanced levers like benchmarking, financial modeling, and usage forecasting. • Identify and realize cost-saving and cost-reduction opportunities and build a culture of long-term savings on procurement costs without compromising supply assurance or quality • Lead end-to-end supplier lifecycle management, including selection, onboarding, performance optimization, and offboarding, with a focus on risk mitigation and value creation. • Partner with cross-functional teams to ensure compliance with SOX, TPRM, and audit requirements, integrating sourcing processes into the broader risk and governance framework • Mentor and support junior sourcing team members, sharing knowledge and helping build a culture of inclusion, and continuous improvement. • Contribute to team and org-wide sourcing capability, sharing negotiation tactics, commercial frameworks, and best-in-class sourcing methodologies. You Have • Minimum of 10+ years of strategic procurement or supplier management experience; in a high-growth technology environment preferred • At least 5+ years in a Technology Category management position • Experience leading large-scale software optimization initiatives, such as app rationalization and license optimization. • Proven track record of achieving strong year-over-year savings, expertise in contract negotiations, and delivering measurable, valuable results aligned with organizational KPIs. • Expertise in leveraging data and financial models to shape negotiation tactics, performance measurement, and sourcing ROI • Expertise in building sourcing strategies that tie directly to business goals, with a focus on TCO, supplier performance, and risk mitigation. • Ability to successfully navigate in unstructured and fast paced environments while garnering trust with internal customers. • Ability to lead and influence cross-functional stakeholders including Finance, Legal, and Engineering at senior levels We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $148,700—$223,100 USD Zone B $138,300—$207,500 USD Zone C $130,900—$196,300 USD Zone D $123,400—$185,200 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Design and scale complex lending systems, guide architecture, solve high-risk problems, mentor engineers, and collaborate cross-functionally to deliver impactful financial products. | 12+ years experience with backend languages like Java or Kotlin, expertise in large-scale financial systems, strong problem-solving and communication skills, and ability to influence cross-team initiatives. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square Loans helps business owners access the capital they need to grow and manage their businesses. Our products provide simple, automated financing experiences built on Square's ecosystem, with billions of dollars in loans extended to sellers each year. Square Loans is also a major revenue driver for Square, making this work both technically complex and strategically important. As a Staff Software Engineer on the Global Lending team, you will operate as a trusted builder and problem-solver on the most complex and high-impact challenges facing our lending products. You'll go deep into technical, product, and architectural problems that are critical to the success of Square Loans, often where the right approach is not yet clear or where execution risk is high. A key part of your work will be rethinking our services and architecture to streamline development, improve maintainability, and accelerate delivery of new lending products. This position is deeply hands-on: you'll spend significant time in the code, shaping solutions directly while guiding the team toward long-term success. You'll help reduce technical risk, improve system health, and ensure our platform scales with the growing needs of sellers worldwide. You Will • Solve ambiguous, high-risk, and cross-team challenges in lending systems by working directly in the code and carrying solutions from implementation to resolution. • Rethink and evolve lending services and architecture to streamline development and accelerate delivery of new products. • Guide the long-term architecture of lending services while contributing hands-on to critical builds. • Partner with engineering, product, design, and risk teams to de-risk and deliver initiatives with outsized business impact. • Raise the technical bar through design reviews, architectural guidance, and by setting high standards for resilience and maintainability. • Mentor engineers to grow their technical depth and leadership capabilities. • Advocate for lending needs across Square, ensuring alignment while simplifying integration with other products. You Have • 12+ years of industry experience, with significant time designing and scaling large, complex systems • A proven record of solving technically knotty problems with high ambiguity and risk • Expertise in backend languages such as Java, Kotlin, or Ruby (and openness to learn others as needed) • Experience guiding architecture for critical, high-throughput financial systems or equivalent domains while contributing hands-on to implementations. • Strong ability to decompose ambiguous problems, propose pragmatic solutions, and execute to completion • Experience influencing without direct authority, building trust across teams and functions • Excellent written and verbal communication skills, especially when working across engineering and non-technical partners Technologies We Use and Teach • Services: Java, Kotlin, Go, Ruby on Rails • Data: MySQL, DynamoDB, Kafka, SQS • Client: Ember.js, TypeScript, React Native • Infra: Protocol Buffers, Temporal, Terraform, Kubernetes, AWS We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $263,600 - $395,400 USD Zone B: $263,600 - $395,400 USD Zone C: $263,600 - $395,400 USD Zone D: $263,600 - $395,400 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
Manage compliance program quality assurance, develop performance metrics and dashboards, lead stakeholder communications, and support governance processes and audit engagements. | 5+ years in compliance or risk management in regulated financial or matrix global organizations, experience with risk frameworks and audit processes, project delivery, data visualization, and strong communication skills. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The Governance Program Support (GPS) team manages key components of Block's Compliance Risk Management Framework and is part of the broader Governance organization within Block Compliance. The GPS team has responsibility for the following compliance-focused functions: Policies & Standards, Mandatory Training, Management & Board Reporting, Continuous Education & Development, and Issue Management Oversight. As the Compliance Program Quality & Communications Manager reporting to the GPS Lead, you'll own end-end-to-end quality assurance, performance metrics, and stakeholder communications to ensure our GPS-owned programs meet rigorous standards and support scalable growth. You will also support the broader Compliance organization with governance processes, communications, and cross-functional workstreams. Flexibility to work across time zones, and occasionally travel, is required. You Will • Develop the GPS roadmap, in partnership with GPS program leads, by managing project plans, aligning cross-functional teams, and delivering executive-ready progress and risk reports • Define, track, and report on GPS health metrics and outcomes; build health dashboards and data visualizations that spotlight performance trends and action areas • Develop, document, and monitor data-driven, end-to-end processes and controls to ensure GPS program scalability, mitigate risk, and drive continuous improvement, implementing strategies that improve effectiveness, deliver high-quality outcomes, and escalate issues • Be a single point of contact for GPS communications and general compliance inquiries by intaking and actioning on requests, consolidating related issues, routing each to the appropriate team, standardizing deliverables, tracking resolutions, and streamlining delivery to stakeholders. • Coordinate feedback loops across GPS initiatives and global partners to ensure alignment on objectives, scope, and communications to drive continuous improvement. • Manage team intranet pages, calendars, document repositories, support management and planning of team events and activities • Provide designated, as-needed support to program leads, regulatory exams and audit engagements, and special projects for Compliance leadership You Have • 5+ years experience in Compliance or Risk Management within regulated financial-services companies, or in a matrix global organizations. • Experience with risk principles and frameworks, including regulatory and audit processes with experience supporting related engagements • Experience delivering medium-to large-scale projects, and meeting or exceeding KRIs • Experience analyzing large, raw, complex and unstructured datasets and building insightful dashboards or visualizations (e.g., Tableau, Looker, Google Sheets); • Experience crafting clear, concise content for senior leadership, adapting tone for diverse audiences • Adept at synthesizing complex and multifaceted problems to deliver practical insights and solutions • Collaborative and proactive problem solver who works effectively with cross-functional teams and senior management Even Better • Green belt or Black belt certification • Experience working in a Fintech We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $129,000 - $193,600 USD Zone B: $119,900 - $179,900 USD Zone C: $113,600 - $170,400 USD Zone D: $103,200 - $154,800 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
Lead and manage the Release Quality team to ensure high confidence in product releases, oversee release train processes, and drive QA strategy and organizational improvements. | 12+ years in software QA with 4+ years in management, experience leading QA for large-scale mobile apps, release management expertise, and ability to coordinate complex testing across teams. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We're looking for a Senior QA Manager to lead our Release Quality team, responsible for ensuring confidence in every release of both Cash App and Afterpay—two products serving millions of customers worldwide. This team plays a critical role as product quality experts and trusted partners to engineering, product, design, and operations. The Senior QA Manager will guide the modernization of our quality assurance strategy, evolve our release management practices, and set the long-term direction for how we measure and deliver release confidence at scale. This job can be fully remote within the PST timezone. You Will • Execute a compelling vision and long-term strategy for release quality that emphasizes scalability, sustainability, and modern QA practices • Collaborate and build long-term strategic partnerships with multiple stakeholders across the company including product, design, legal, support, and engineering teams • Define, track, and report on release health metrics, using them to drive continuous improvements • Cultivate an excellent organization by hiring remarkable talent, coaching your team, fostering principled and collaborative decision-making, and applying your expertise to maintain a high bar • Be the release manager for both Cash App and Afterpay, overseeing all release train processes including hotfixes, progressive rollouts, and communication • Guide, organize, and communicate the team's quarterly goals and accomplishments • Mentor QA engineers and help cultivate their career aspirations You Have • 12+ years of experience in software quality assurance, with at least 4+ years in a management or leadership role • Proven success leading QA teams supporting large-scale mobile applications • Experience with release management processes and best practices • Experience coordinating complex testing and release efforts across multiple organizations from start to finish with collaboration, communication, and accountability • A track record of building sustainable processes and driving organizational change We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $239,600—$359,400 USD Zone B $239,600—$359,400 USD Zone C $239,600—$359,400 USD Zone D $239,600—$359,400 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Lead and implement automation and transformation of accounting processes using Oracle Fusion and related tools, collaborating cross-functionally to optimize financial systems and ensure compliance. | 10+ years in financial systems with expertise in Oracle Fusion and accounting automation, strong knowledge of accounting standards, experience with AI and scripting, and ability to drive financial transformation projects. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role We are seeking an Information Systems Engineer – Accounting Technology & Transformation to join our Controllership pillar, a key part of Block’s guidance function under the CFO. This role is ideal for someone who thrives at the intersection of finance and technology, with a strong foundation in accounting processes and a passion for automation and innovation. You will collaborate closely with Revenue Accounting, Corporate Accounting, and Technical Accounting teams to understand their roadmaps, identify automation opportunities, and design sustainable, scalable solutions across Oracle Fusion and integrated systems. You’ll serve as a bridge between accounting, product, systems, and engineering—bringing both strategic thinking and hands-on execution to help Block scale its financial systems in line with company growth. Additionally, this role will be instrumental in supporting close acceleration and Record-to-Report (R2R) transformation initiatives. You will partner with accounting and technology teams to implement changes from our transformation roadmap, including:data flow optimization, automation of journal entries, intercompany enhancements, and the use of AI for reconciliations and reporting A successful candidate will have a continuous improvement mindset and the ability to translate complex requirements into scalable solutions aligned to Block’s growth and compliance needs. You Will System Design & Implementation • Lead initiatives to transform manual accounting processes using Oracle Fusion Finance, FAH (Fusion Accounting Hub), and automation tools. • Partner with the integrations team to define data mapping, technical designs, and scalable solutions. • Collaborate with stakeholders to implement transformation-driven enhancements across revenue, Expenses , intercompany, and reconciliation processes. • Support efforts to shorten the financial close timeline by automating journal entries, data collection, and rule-based logic. • Strong ability to create clear, scalable, and well-structured design documents that translate business requirements into actionable technical solutions. Collaboration & Partnership • Partner with accounting teams to understand roadmaps and ensure systems are ready for product launches, compliance changes, and reporting needs. • Operate within a product management-style model, working closely with TPMs and cross-functional leads across Finance, Engineering, and IT. Technical Innovation & Automation • Use AI, REST APIs, Python, and scripting to eliminate manual accounting tasks and streamline reporting. • Explore GenAI and ML for auto-reconciliations, flux reporting, and anomaly detection. Governance & Compliance • Collaborate with audit teams to ensure systems and workflows are SOX-compliant and meet internal control requirements. • Support statutory reporting for international entities and ensure alignment with US GAAP and other regulatory frameworks. You Have • 10+ years of experience in financial systems, with deep expertise in Oracle Fusion, Fusion Accounting Hub (FAH), and accounting automation • Strong understanding of Revenue recognition (including ASC 606),Intercompany accounting , Allocations, Multi-level consolidations • Solid knowledge of US GAAP and IFRS reporting requirements for global entities • Exposure to statutory reporting for international entities and multi-GAAP environments • Experience working cross-functionally with Accounting, Audit, Engineering, and Data teams • Familiarity with: Subledger-to-GL data flows,Business process configurations and Oracle Fusion best practices • Ability to translate complex system behavior into actionable insights for accounting stakeholders • Proven ability to connect systems end-to-end and drive transformation projects from concept to delivery • Demonstrated impact in close acceleration or financial transformation initiatives (e.g., reducing close timelines, automating reconciliations, modernizing intercompany workflows) • A passion for continuous learning and a growth-oriented mindset—comfortable stepping outside fixed role definitions • Natural curiosity about finance technology, with a desire to stay current on ERP features, updates, and close optimization best practices Prefered Qualifications • Experience with EPM tools, Blackline, EDM, or other modern accounting solutions. • Comfort working hands-on with Python scripts, REST APIs, and exploring new SaaS functionalities. • Experience with Slack bots, automation templates, or other tools used for financial workflow automation Technologies We Use and Teach • Oracle E-Business Suite or Oracle Fusion Cloud Procurement • Database management and SQL • Integration technologies and middleware platforms • Business intelligence and reporting tools • System security and controls • Data migration and transformation tool We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $142,000—$213,000 USD Zone B $132,100—$198,100 USD Zone C $124,900—$187,300 USD Zone D $113,600—$170,400 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Lead and execute major brand creative design initiatives, collaborate with cross-functional leadership, and mentor design team members. | 10+ years of professional experience in brand and interactive design, portfolio demonstrating strategic design work, proficiency with Figma and Adobe Creative Suite, and experience influencing leadership. | The Role We're seeking a Principal Designer to join our brand creative team. You will be accountable for the quality and execution of major product areas and complex design initiatives. You'll collaborate closely with cross-functional leadership to shape brand creative vision while actively elevating the skills of design team members around you. This role requires someone who can drive excellence in design execution while contributing to broader strategic initiatives and mentoring others. You Will • Create engaging, polished design directions that are strategically aligned with business objectives across multiple channels (brand design across integrated campaigns, design systems, social, experiential, web, email, video, packaging, digital ads and more) • Own and drive complex design initiatives for brand creative with minimal guidance, from strategy to execution • Establish consistency across multiple touchpoints by contributing to and defining design systems, driving deeper connection between brand and product • Guide projects forward proactively and with autonomy, even in the face of ambiguity or shifting priorities. Maintain confidence and clarity in fast-paced environments with frequent strategic pivots to deliver impactful results • Collaborate with cross-functional leadership to support and align product creative needs with broader brand and business goals, fostering deeper harmony and connection between brand and product. • Mentor and elevate the skills of other design team members • Seek opportunities to improve and extend the brands wherever possible • Foster trust with cross-functional leaders by offering actionable feedback and promoting customer-centric solutions You Have • 10+ years of relevant professional experience in brand and interactive design, preferably in a brand focused creative agency or in-house brand team • A portfolio showcasing work you were directly responsible for creating, demonstrating strategic thinking and impeccable design craft • Experience as a primary contributor to multiple high-impact projects, bringing comfort in art direction, setting aesthetic tone for campaigns, and creating visually compelling, cohesive work that resonates with brand identity and elevates creative standards • In-depth knowledge of design tools including Figma (components, variables), Adobe Photoshop, and Adobe Illustrator • Proven track record of creating world-class brand experiences • Experience collaborating with and influencing cross-functional leadership • Demonstrated ability to push projects forward in spite of ambiguity • Strong understanding of design principles, trends, and best practices • A proactive mindset and willingness to work in the open • Supplemental skills such as motion design/animation, 3D, photography, copywriting, or illustration are a plus To be considered, please submit a link to your portfolio. Be sure to include the password if necessary. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Full-time Employee Benefits Include The Following • Healthcare coverage (Medical, Vision and Dental insurance) • Health Savings Account and Flexible Spending Account • Retirement Plans including company match • Employee Stock Purchase Program • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance • Paid parental and caregiving leave • Paid time off (including 12 paid holidays) • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) • Learning and Development resources • Paid Life insurance, AD&D, and disability benefits These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $251,600—$377,400 USD Zone B: $251,600—$377,400 USD Zone C: $251,600—$377,400 USD Zone D: $251,600—$377,400 USD Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Drive new business sales through in-person engagement with local merchants, build and maintain a sales pipeline, collaborate with onboarding and account teams, and achieve monthly sales targets. | 3+ years of full-cycle sales experience with 2+ years in payment processing or related technology, field sales experience, ability to close complex deals, business development skills, reliable transportation, and Salesforce proficiency. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is looking for a Territory Account Executive to join our newly established field sales organization. Our goal is to bring a local experience to our Sellers (aka customers/merchants) everywhere. You will engage with our Sellers in a relevant and authentic way, demonstrate Square's mission of economic empowerment and provide a truly local presence. This individual contributor sales role will work with restaurants, retailers and service based businesses in our largest and highest potential markets. THIS IS A HUNTER AND FIELD BASED SALES ROLE. You will build a vision and strategy plan for winning market share in your city. You will collaborate to create a build top of funnel leads, referrals, connect with local partners, attend/host local events within your community to generate new business, kickstarting the flywheel and build Square's brand awareness within your city. This role requires excellent communication skills, persistence, and a strong ability to build rapport with sellers to negotiate and close complex deals both remotely and in person. You Will Sell into your market in-person. You will sell face to face 80% of the time to source leads, perform discovery and demos to generate interest and close deals selling our Square ecosystem • Get to know the active Square Sellers within your community - keep a pulse on their account health and partner with account management and customer support, and generate referrals • Engage and partner with onboarding teams to ensure Sellers are implemented successfully • Build a sustainable, top of funnel pipeline through a combination of tactics - walking your city and performing 50-60 drop-ins a week to prospective sellers, create a referral channel with active Square sellers, strategic partnerships or local community associations • Develop a strong on-hands skill of demo and onboarding of Square hardware and software solutions • Work with our channel sales team to identify complementary partners in your market for referrals and build that referral channel • Cultivate a deep understanding of the business and technology needs of our primary vertical markets (restaurants, retail and services) • Achieve and exceed monthly sales goals and key performance indicators (KPIs) - we are big on metrics • Utilize Salesforce to track, monitor, and report on sales activities, pipeline status, and outcomes You Have • 3+ years of sales experience in a full cycle closing role; ideally with field sales experience • 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management) • 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses) • Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals • Ability to drive deals independently in a fast-paced, dynamic environment • Business development experience (e.g. hunting and cold calling) • Since this is a field position, you must have reliable transportation and live in the market you are serving • BA/BS degree or relevant experience • A collaborative and team player mentality • Prior Salesforce experience or equivalent • Familiarity with restaurant, retail or services operations preferred Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: ($148,700 - $223,100) Zone B: ($138,300 - $207,500) Zone C: ($130,900 - $196,300) Zone D: ($123,400 - $185,200) Amounts listed above include target variable compensation. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us at privacy@block.xyz with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
Lead and build multiple teams managing documentation, testing, and issue resolution to ensure effective risk management and regulatory compliance across the organization. | 15+ years of progressive risk management or compliance experience, leadership of multiple teams, expertise in risk frameworks and control testing, strong communication and stakeholder influence, preferably in fintech or regulated industries. | The Role We're looking for an experienced Risk Program Lead to join our First Line Risk and Monitoring organization. This is a critical leadership role that will shape how Block manages risk across our diverse portfolio of businesses. You'll lead three essential functions; documentation management, testing execution, and issue management ensuring we maintain the highest standards of risk management and regulatory compliance. This role offers the unique opportunity to build and scale risk management capabilities at one of the most innovative fintech companies in the world. You'll work at the intersection of technology, finance, and regulation, helping Block continue to grow responsibly while maintaining our commitment to innovation and customer trust. You Will • Lead and Build High-Performing Teams • Lead three specialized teams focused on documentation management, testing execution, and issue management • Build a culture of excellence, accountability, and continuous improvement across your teams • Develop talent, creating clear career paths and growth opportunities • Scale teams to meet the evolving needs of a growing organization Drive Strategic Risk Management • Establish and maintain comprehensive control documentation standards across Block's business units • Direct the execution of testing programs to validate control effectiveness and identify areas for improvement • Lead the issue identification, tracking, and remediation processes to ensure timely resolution, in collaboration with second line partners • Develop and implement quality assurance programs that set the standard for first line risk management Foster Cross-Functional Collaboration • Build partnerships with leaders across Enterprise Risk Management, Compliance, and the Business • Ensure alignment between all three lines of defense in our risk management framework • Influence and align cross-functional stakeholders on risk management best practices • Create bridges between technical and business teams to ensure practical, effective solutions Shape the Future of Risk Management at Block • Lead strategic initiatives to enhance first line risk management capabilities • Integrate data-driven monitoring approaches into risk management programs • Create and maintain performance metrics that demonstrate team effectiveness and business impact • Drive innovation in how we approach risk management You Have • Required Qualifications • 15+ years of progressive experience in risk management, compliance, audit, or related fields • Experience successfully leading multiple teams in complex, matrixed organizations • Experience with risk management frameworks, control testing methodologies, and regulatory requirements • Experience developing and implementing documentation standards and procedures at scale • Demonstrated ability to influence senior stakeholders and drive organizational change • Excellence in written and verbal communication, with the ability to translate complex concepts for diverse audiences • Experience in financial services, fintech, or other regulated industries • Strong project and program management skills with experience delivering complex initiatives Preferred Qualifications • Experience with payment systems, digital banking, or cryptocurrency/blockchain technologies • Experience building risk management programs in high growth technology companies • Knowledge of global regulatory requirements and frameworks • Experience with data analytics and risk monitoring tools • Track record of building diverse, inclusive teams We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Full-time Employee Benefits Include The Following • Healthcare coverage (Medical, Vision and Dental insurance) • Health Savings Account and Flexible Spending Account • Retirement Plans including company match • Employee Stock Purchase Program • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance • Paid parental and caregiving leave • Paid time off (including 12 paid holidays) • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) • Learning and Development resources • Paid Life insurance, AD&D, and disability benefits These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $207,900—$311,900 USD Zone B $207,900—$311,900 USD Zone C $207,900—$311,900 USD Zone D $207,900—$311,900 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Lead and manage high risk customer escalations and reputational risk reviews to ensure compliance and protect company integrity. | 8+ years in BSA/AML/KYC compliance or compliance operations in financial services, experience with reputational risk assessments, strong regulatory knowledge, leadership skills, and relevant certifications like CAMS or CFE. | Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block. The Role The Financial Crimes organization serves as the guardian of Block's ecosystem, ensuring that our platforms remain secure and trusted while advancing our mission of economic empowerment. We protect our customers' ability to participate in the economy while preventing criminal abuse of our systems, maintaining the integrity of both traditional and cryptocurrency transactions, and enabling responsible financial innovation. The Customer Onboarding & Appeals team is part of the Financial Crimes organization. This team is essential to protecting Block’s ecosystem by developing and managing protocol that enable secure customer onboarding (e.g. customer identification and verification, merchant access), ongoing monitoring including EDD processes, and safe and compliant account restoration for customers returning to the platform while protecting Block from increased risk relating to financial crimes, money laundering, fraud, and terrorist financing. Candidates for this role will have the opportunity to be placed within the Customer Onboarding & Appeals team to lead the High Risk Customer Evaluation (HRCE) function within the Financial Crimes organization. The HRCE Operations Manager plays a vital role in managing the operational aspects of high risk customer escalations and reputation and brand risk reviews. This role plays a critical function in protecting Block’s integrity, reputation, and regulatory standing by building a program responsible for ensuring that EDD reviews are conducted thoroughly, escalations are managed with precision, and decision-making is guided by both regulatory and brand risk considerations. You Will You will own and support the following pieces of the Customer Onboarding and Appeals team: EDD Escalation & High Risk Case Management • Lead the intake, review, and resolution of EDD escalations involving high risk customers, including PEPs, adverse media subjects, and complex customer scenarios • Manage a team responsible for evaluating escalated customer profiles for financial crime risk, reputational exposure, and alignment with the organization’s risk appetite and brand risk • Oversee the completion and quality of EDD investigations and documentation, ensuring defensible and audit-ready decisions • Develop and maintain supplementary guidance documents and FAQs required to support consistent operations • Partner with senior compliance stakeholders to assess residual risk and determine retention or exit strategies for high risk customers Reputation & Brand Risk Evaluation • Serve as the DRI for reputational risk assessments related to customer onboarding, events, and media exposure • Manage a team responsible for conducting in-depth reviews of adverse media, public records, and other open-source intelligence to inform brand and reputational risk decisions • Monitor KYC metrics to assess program effectiveness • Coordinate with cross-functional teams (CCO, Legal, Risk) on high impact customer decisions that may affect the company’s public image Stakeholder Engagement & Guidance • Collaborate with Business Units, Legal, Compliance, and Risk to ensure a consistent approach to customer risk management and escalation handling • Prepare and present case summaries and recommendations to governance forums, such as the Reputation and Brand Risk Committee • Support responses to internal audit findings, regulatory inquiries, and Board-level escalations involving high risk clients • Build and maintain relationships with key stakeholders across the organization Team Management & Continuous Improvement • Manage and mentor a team of senior EDD specialists • Identify process enhancements to improve the efficiency, consistency, and accuracy of EDD escalation handling • Ensure activities align with regulatory expectations, internal policies, and best practices • Review and analyze HRCE metrics and program performance • Monitor adherence to established standards and procedures • Track and report on key performance indicators You Have • 8+ years in a BSA/AML/KYC compliance and/or compliance operations role with a financial services firm, preferably in payments or Fintech • Track record of influencing enterprise-wide compliance programs • Experience conducting reputational risk assessments and working with internal stakeholders on sensitive customer matters • A strong analytical and metrics driven approach to create substantiated solutions • Strong understanding of adverse media screening tools and OSINT methodologies • Strong knowledge in compliance regulations, risks and typologies • Superb organization skills with the ability to manage competing priorities • Excellent verbal and written communication skills • Experience presenting to senior leadership or governance committees • Adaptability in an agile and fast-paced environment • Ability to execute independently and work with team members of all levels • Passion for Block, and an interest in technology and knowledge of the industry • Mindset to deliver results proactively, resourcefully, and methodically • An independent contributor who can perform at a high level (both quantity and quality) • Preference for individuals who have demonstrated experience engaging with federal/ international banking regulators • Relevant industry certifications (CAMS, CFE, CFCS, CRCM) We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page. Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $171,800—$257,600 USD Zone B $159,800—$239,600 USD Zone C $151,200—$226,800 USD Zone D $142,600—$213,800 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
Lead a team to deliver strategic customer insights using rigorous research and AI tools to influence brand, marketing, sales, and product strategies at a senior leadership level. | 12+ years in B2B sales or marketing insights with 5+ years leading teams, expertise in quantitative and qualitative research methods, strong communication skills, and experience leveraging AI in research. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role We're looking for a sales and marketing-savvy insights lead to join Block's Customer Insights team, supporting Square sales, marketing and design across brand, creative, messaging, and positioning. You'll own the learning agenda that fuels breakthrough go-to-market strategies and manage a small team of researchers who combine rigorous methods with AI-driven insights to surface seller and buyer truths at speed. This role blends deep research craft, storytelling excellence, and people leadership to influence everything from brand equity to campaign creative.This role combines deep research expertise with emerging technology, leveraging AI and automation to accelerate insights and scale the impact of market research. You Will • Serve as the strategic insights partner to the Square CMO, Head of PMM, Sales Leadership, Design leaders, translating customer signals into clear strategic decisions. • Define and socialize an insights roadmap that aligns to Product & Brand Marketing, Sales Strategy, and Growth Product OKRs to influence who we go after and how we show up. • Develop and scale programs that disseminate research broadly across Square and ensure our customer remains at the forefront of key strategic initiatives. • Lead foundational studies-segmentation, market sizing, and whitespace discovery-that shape positioning and go-to-market strategy. • Own Square's global brand health, creative-testing, and panel research programs, tying leading indicators to business outcomes. • Support Marketing, Product, Design & Data Science leadership to drive strategy, roadmaps, and execution. • Craft compelling, visually engaging deliverables and present recommendations to executive stakeholders. • Coach and develop a multidisciplinary team of quantitative and qualitative researchers; foster a culture of experimentation and continuous learning. • Manage vendor relationships, research governance, and budget to scale impact efficiently. • Partner closely and collaborate with Square UXR and Analytics leaders to drive connected and comprehensive insights across the org to improve awareness, conversion and engagement. • Integrate AI techniques into research practices such as using LLM-powered tools for summarizing, generating and accelerating insights. You Have • 12+ years in B2B, Sales, or marketing insights with 5+ years leading high-impact teams in tech or fintech. • Proven record of influencing brand positioning, creative effectiveness, and product launches through data-driven storytelling. • Exceptional communication skills and composure when presenting to VP/C-level audiences; able to adapt to multiple leadership styles. • Expertise in quantitative & qualitative methods (segmentation, MaxDiff/Conjoint, brand equity, concept testing, ethnography) and survey design (b2b sampling, weighting, stratification). • Track record of running multiple simultaneous projects with strong attention to detail, transparency, and a bias for action. • Applied knowledge of and openness to using AI tools (i.e. ChatGPT, Claude, etc.) in research for automation, synthesis and insight acceleration. • Experience with global/international research (particularly the United Kingdom and Australia) is a plus. • Experience with syndicated research tools is a plus. We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page . While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information. Zone A: $239,600 - $359,400 USD Zone B: $239,600 - $359,400 USD Zone C: $239,600 - $359,400 USD Zone D: $239,600 - $359,400 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.
Lead risk assessments and controls for fintech products, partner with product and engineering teams, manage regulatory compliance, and drive risk culture. | 8+ years fintech risk experience, knowledge of financial regulations, risk certifications preferred, strong communication and leadership skills. | The Role As a Risk Business Partner embedded in our Product organization, you'll own the end-to-end risk agenda for Bitcoin, Lending, and/or Card products. Working closely with Product, Engineering, Design, and Legal & Compliance teams, you'll help ship innovative features safely while ensuring risk considerations are woven into every stage of the product lifecycle. You'll serve as a trusted advisor, implementing risk frameworks and fostering a strong risk culture that balances innovation with sound risk practices. You Will • Lead structured risk assessments for new features and product iterations • Design and implement scalable controls integrated into product flows • Build and monitor KPIs/KRIs to identify emerging risk trends • Partner with Engineering and Data Science on automated monitoring solutions • Coach product teams on "risk-by-design" practices • Drive executive reporting on risk shifts and emerging indicators • Serve as liaison between business and second/third lines of defense • Manage regulatory obligations and audit findings • Champion risk ownership mindset across business units You Have • 8+ years of fintech risk management experience, preferably in Bitcoin, Lending, or Card Products • Strong understanding of financial services regulatory landscape • Track record of implementing risk frameworks in agile environments • Experience partnering with engineering/product teams on risk controls • Proven success in regulatory compliance management • Strong stakeholder management and communication skills • Bachelor's degree required (Finance, Business, Engineering, or related) • Professional risk certifications preferred (FRM, CRISC, CISA, or CAMS) • Experience presenting to and influencing senior leadership We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Full-time Employee Benefits Include The Following • Healthcare coverage (Medical, Vision and Dental insurance) • Health Savings Account and Flexible Spending Account • Retirement Plans including company match • Employee Stock Purchase Program • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance • Paid parental and caregiving leave • Paid time off (including 12 paid holidays) • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) • Learning and Development resources • Paid Life insurance, AD&D, and disability benefits These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $135,200—$202,800 USD Zone B $125,800—$188,600 USD Zone C $119,000—$178,400 USD Zone D $108,200—$162,200 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy
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