Blizzard Entertainment

Oversee QA operations, establish standards, manage test schedules, analyze quality metrics, and lead cross-functional teams to ensure product quality. | Minimum 8 years in QA, 3 years managing teams, experience with software testing methodologies, knowledge of databases and Jira, strong communication skills. | Team Name: Quality Assurance Job Title: Quality Manager, Overwatch | Irvine, CA Requisition ID: R026488 Job Description: YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA) At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us! JOB SUMMARY The Quality Manager oversees Quality Assurance (QA) operations and testing for a product, ensuring software quality and process improvement. This role involves managing the end-to-end test team, aligning with departmental and organizational strategies. The Quality Manager establishes standards for cross-functional teams, manages product test schedules and resources, and drives a strategic vision for quality assurance. Responsibilities include addressing project-impacting issues, managing team members' performance for excellence, and promoting software development best practices. This role plays a crucial role in delivering epic gaming experiences for customers and key internal partners. This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The home studio for this role is Irvine, CA. WHAT YOU BRING TO THE TABLE Manage the end-to-end management of the test team for a product or section of a product, ensuring alignment with department and organizational strategies across globally distributed teams. Establish standards for cross-functional teams, encompassing strategy, test execution, and reporting, while ensuring the quality of all deliverables, workflows, and relationships. Manage product test schedules, team needs, dependencies, and resources, collaborating with key quality stakeholders to incorporate advanced testing methods into the testing strategy. Provide resources and assistance and oversee adherence to the master test plans for products. Collaborate with senior leadership on shifting work or resources to promote test quality, software development best practices, and enhanced customer experience. Conduct regular business reviews, provide quality-related services to production leadership, and manage the master test plan for the product. Create, monitor, and control metrics impacting product and team quality, analyzing product quality and usability, associated system limitations, and reporting on risk. Develop training materials for the project team and lead workshops for test leadership requirements. Lead and support projects and initiatives with regional teams, cross-functional partners, and QA teams. Ensure project tracking tools and documentation meet team standards and are up to date. Provide leadership, support and guidance to the assigned team, ensuring their performance is managed effectively and fostering a productive, positive, collaborative work culture. Champion efforts that build synergy, trust, collaboration, and inclusivity within the organization. Own and manage relationships with key partners, resources, colleagues, and leaders ensuring transparency around critical decisions and trade-offs. Performs other duties as assigned. MINIMUM REQUIREMENTS Experience Minimum 8 years of experience in Quality Assurance. Minimum 3 years directing the work of individual contributors and multiple levels of management and teams. Experience with game engines, content and asset editors, and shared technologies. Knowledge & Skills High School diploma or equivalent required. Bachelor’s Degree in a related field preferred. Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments. Be an expert in one or more software testing methodologies. Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer. Working experience with Jira process. Proven ability to analyze, interpret, and act on data sets and complex workflows. Excellent written and verbal communication, planning, organization, and time management skills. Ability to tailor presented information for the appropriate audience. EXTRA POINTS Scripting or software tool creation experience. White box testing experience. Certifications: PMP, Scrum Master and/or Product Owner, ISTQB. Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL. Experience working with outsourced teams. High level of gaming knowledge and/or skill. Passion for Blizzard’s line of products and services Your Platform Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; 401(k) with Company match, tuition reimbursement, charitable donation matching; Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/. In the U.S., the standard base pay range for this role is $77,760.00 - $143,920.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

Design, implement, and maintain Go-based cloud infrastructure software, conduct code reviews, resolve operational issues, and mentor developers. | 8+ years software engineering experience with proficiency in Go, cloud platforms, Git, scalable distributed systems, and strong debugging and communication skills. | Team Name: IT - Infrastructure Engineering Job Title:Senior Go Software Engineer Requisition ID:R024862 Job Description: The Cloud Software team is dedicated to crafting and supporting products for the governance and enrichment of Blizzard's cloud-based computing infrastructure. Today we own several well-established systems, but we have also been developing new ones. As a Senior Software Engineer, you will help design, implement, and maintain solutions that glue different infrastructure providers to manage Blizzard’s and its partners’ games and services. You will partner with various teams across the company to gather feedback, help resolve operational issues, and implement enhancements to improve our system’s capabilities and the overall user experience. The work location is flexible, but we prefer it to be executed during Pacific time business hours. Responsibilities: · Design and develop software applications using GO, ensuring high performance, scalability, and reliability. · Conduct thorough code reviews, provide constructive feedback, and implement best practices for software development to ensure code quality and maintainability. · Create and maintain comprehensive technical documentation for the software components and systems developed · Be on the lookout for operational issues related to our products and support end users. · Proactively analyze and resolve complex technical issues promptly, ensuring minimal disruption to the development process. · Mentor less experienced developers, fostering a collaborative and productive team environment. · Stay updated with the latest industry trends, technologies, and best practices, continuously improving the development processes and tools used. Minimum Requirements: · 8+ years of professional software engineering experience. · Proficiency in GO programming, with a deep understanding of its paradigms, constructs, and best practices. · Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud. · Expertise in version control systems, particularly Git. · Experience building highly scalable distributed software/services in the cloud. · Experience leading or designing major features. · Proven debugging skills across the stack in production. · Effective communication, analytical, and teamwork abilities. Bonus: · Experience with HashiCorp tools: Vault, Nomad, Consul · Experience with frontend development frameworks and tools: Vue.js, Nuxt, Figma · Experience working with SRE/DevOps teams to achieve operational excellence. · Familiarity with CI/CD tools: GitHub Actions, Jenkins. Your Platform Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; • 401(k) with Company match, tuition reimbursement, charitable donation matching; • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/. In the U.S., the standard base pay range for this role is $101,000.00 - $186,754.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

Lead architecture and development of checkout systems, mentor engineers, ensure system scalability and reliability, and collaborate cross-functionally. | 8+ years software engineering with 3+ years leadership, strong backend/API design, cloud architecture, microservices, containers (Docker/Kubernetes), CI/CD, and excellent communication. | Team Name: Battle.net & Online Products Job Title: Technical Lead (Remote Work Eligible) Requisition ID: R025605 Job Description: As a Technical Lead on the Battle.net, Checkout Team, you will architect and lead the development of our in‑game and web checkout systems. You will own and evolve the complete purchase flow—from game and product discovery through secure transactions and real‑time entitlement delivery. Your mission is to ensure fast, reliable, and seamless digital transactions for millions of players worldwide. You’ll partner across engineering, product, security, finance, and game-studio teams to deliver a world-class ecommerce experience. This position has been approved for fully remote work with the potential for some light travel. We also welcome candidate who would like to work in a hybrid capacity based out of Albany, NY, Irvine, CA or Austin, TX. Responsibilities: Lead technical strategy for the checkout roadmap, defining architecture for web, desktop, and in‑game purchasing. Hands‑on development, including design, implementation, and ownership of high‑throughput, low‑latency transaction services. Mentor & grow a team of engineers, guiding coding best practices, architecture reviews, and personal development. Champion culture for the team and the larger department, embodying our mission and values through your everyday interactions. Cross-functional collaboration with Product, Design, Game Studios, and other stakeholders to ensure feature delivery aligned with business and user‑experience goals. Ownership of checkout systems, including one‑time purchases and recurring billing/subscription flows, working in tandem with other Commerce teams. Drive performance, scalability & reliability, ensuring global uptime with resiliency. Operational excellence: contribute to and oversee scale testing, manage CI/CD pipelines, ingestion of real‑time metrics, incident response, and blameless retrospectives. Architectural vision: evolve and maintain clean, extensible service-oriented or microservice architectures. Documentation & knowledge sharing: create technical docs, onboarding guides, and SDKs/tools for internal checkout integration. Requirements: 8+ years of software engineering experience (Java, C#, or C++), with 3+ years in technical or team leadership roles. Strong backend and API design experience; familiarity with HTTP, services at global scale, and transaction processing. Skilled in cloud architecture, microservices, containers (Docker, Kubernetes), and CI/CD pipelines. Demonstrated ability to mentor others, conduct architecture reviews, and help the team grow. Excellent written and verbal communication; comfortable navigating ambiguous, cross‑team initiatives. ​Pluses: Bachelor’s or Master’s in Computer Science or equivalent experience. Experience with high‑volume, low‑latency systems (checkout, subscriptions, gaming services). Proven experience in ecommerce or payments systems, including purchase experiences, transactional integrity, subscriptions, and payment‑provider integrations. Direct experience with React and NextJS Knowledge of financial compliance standards, PCI‑DSS, data protection regulations (GDPR, CCPA). Familiarity with payment platforms (Stripe, Adyen, PayPal) and fraud prevention. Experience in security best practices (OAuth, encryption, secure coding). Previous experience building high-scale applications in Azure. Passion for gaming and delighting players through world‑class digital experiences. Your Platform Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; 401(k) with Company match, tuition reimbursement, charitable donation matching; Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/. In the U.S., the standard base pay range for this role is $121,500.00 - $224,880.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.