Blackhawk Network

Lead end-to-end program execution for B2B Rewards and Payouts, driving cross-team alignment, and establishing program standards. | Requires 7+ years in technical program management, experience managing complex programs, and technical acumen to engage with engineering teams. | About Blackhawk Network Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Overview We’re seeking a Senior Manager of Technical Program Management to lead program execution for our B2B Rewards and Payouts portfolio. This is an end-to-end role spanning the complete product development lifecycle—from discovery and planning through delivery, launch, and go-to-market execution. You’ll drive cross-functional alignment across product, engineering, marketing, sales, and operations to deliver complex, multi-team initiatives that power our enterprise rewards and payouts business. As a craft and practice leader for technical program management, you’ll not only manage a team of TPMs but also shape program management practices across BHN’s broader TPM community, regardless of product domain. You’ll establish standards and approaches that elevate program management effectiveness company-wide while ensuring flawless execution of high-stakes product launches and initiatives. This position is Hybrid and requires 2 days p/ week in our Pleasanton, CA office. Responsibilities Program Leadership & End-to-End Execution Lead comprehensive program management for the B2B Rewards and Payouts portfolio, orchestrating across product teams, engineering squads, marketing, sales, and operations throughout the entire product lifecycle Drive quarterly planning and execution, ensuring alignment between product strategy, business objectives, technical delivery, and go-to-market readiness Own product launch planning and execution, coordinating across all functions to ensure seamless market introduction and customer adoption Establish program governance, tracking mechanisms, and communication rhythms that provide visibility without creating bureaucracy Identify and manage cross-team dependencies, risks, and blockers across discovery, delivery, and launch phases Strategic Partnership Partner with Product Management leadership to translate product vision and strategy into executable roadmaps Work closely with Engineering leadership to ensure technical feasibility, capacity planning, and architectural alignment Collaborate with Product Marketing to ensure go-to-market readiness, positioning, and launch execution Partner with Sales, Account Management, and Customer Success to coordinate customer communications and adoption planning Support integration of acquisitions and new capabilities into the rewards and payouts portfolio Craft & Practice Leadership Serve as a craft leader for technical program management, establishing standards, frameworks, and best practices Influence program management approaches across BHN’s TPM community, regardless of product domain Champion outcome-based planning approaches that focus teams on customer and business value Build lightweight, effective program artifacts and processes that enable teams rather than burden them Drive continuous improvement in how we plan, execute, deliver, and launch across the organization Leverage AI and emerging technologies to enhance program management effectiveness and team productivity Team Development & Management Directly manage, coach, and develop a team of TPMs supporting the rewards and payouts portfolio Provide mentorship and guidance that builds TPM capabilities and career growth Model collaborative leadership approaches to program management Foster a culture of transparency, accountability, and continuous improvement Qualifications Required Experience 7+ years in technical program management, preferably in B2B SaaS, fintech, or enterprise software environments Proven track record managing complex, multi-team programs with significant business impact across the full product lifecycle Experience leading product launches and go-to-market coordination across product, engineering, marketing, and sales functions Experience as a people manager with demonstrated success coaching and developing TPM talent Deep understanding of modern product development practices including Agile, continuous discovery, and outcome-based roadmapping Experience working in matrixed organizations and driving alignment without direct authority Track record of shaping practices and influencing approaches across broader communities or organizations Technical & Domain Knowledge Strong technical acumen with ability to engage meaningfully with engineering teams on architecture, dependencies, and technical trade-offs Understanding of go-to-market dynamics including positioning, launch planning, sales enablement, and customer adoption Familiarity with B2B business models, enterprise sales cycles, and multi-stakeholder environments (preferred) Experience with program management tools (Jira, Jira Align, or similar) Demonstrated ability to leverage AI tools and technologies to improve team effectiveness and program outcomes Leadership & Communication Exceptional stakeholder management skills with ability to influence at all levels Clear, concise communication style that adapts to different audiences Comfort with ambiguity and ability to bring structure to complex problems Track record of building trust and credibility across diverse teams Mindset & Values Outcome-oriented thinking with focus on customer and business value Bias toward action balanced with strategic thinking Humble, collaborative approach with genuine curiosity about what works Commitment to transparency and direct, authentic communication Continuous learner who stays current with emerging practices, tools, and technologies Nice to Have Experience in payments, rewards, loyalty, or payouts domains Familiarity with product discovery frameworks and continuous delivery practices Experience supporting M&A integration activities Background leading craft or practice communities in previous organizations Product marketing or go-to-market experience About Our Team You’ll join the Product & Technology Strategy and Operations organization—the force multiplier that makes great product development possible. We’re the grease and the glue across the product development lifecycle, bringing structure, scale, and focus on outcomes. Spanning product operations, business operations, program management, product marketing, and research, we work across people, process, and performance to enable product and engineering teams to do their best work. Think of us as the operating engine of Product & Technology—partnering with product and engineering leaders from discovery through delivery and launch, establishing the ways of working that drive velocity and impact, and building the capabilities that help teams deliver exceptional value to our B2B clients. We’re the secret ingredient that turns strategy into reality. Benefits Salary Range for California Residents Only: $172,030.00 to $230,000.00 Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year 2026, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. EEO Statement Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.

Lead end-to-end program execution for rewards and payouts, coordinating across multiple teams and functions. | Extensive experience in technical program management, leadership in B2B SaaS or fintech, and proven ability to manage complex, multi-team initiatives. | About Blackhawk Network: Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Overview: We’re seeking a Senior Manager of Technical Program Management to lead program execution for our B2B Rewards and Payouts portfolio. This is an end-to-end role spanning the complete product development lifecycle—from discovery and planning through delivery, launch, and go-to-market execution. You’ll drive cross-functional alignment across product, engineering, marketing, sales, and operations to deliver complex, multi-team initiatives that power our enterprise rewards and payouts business. As a craft and practice leader for technical program management, you’ll not only manage a team of TPMs but also shape program management practices across BHN’s broader TPM community, regardless of product domain. You’ll establish standards and approaches that elevate program management effectiveness company-wide while ensuring flawless execution of high-stakes product launches and initiatives. This position is Hybrid and requires 2 days p/ week in our Pleasanton, CA office. Responsibilities: Program Leadership & End-to-End Execution • Lead comprehensive program management for the B2B Rewards and Payouts portfolio, orchestrating across product teams, engineering squads, marketing, sales, and operations throughout the entire product lifecycle • Drive quarterly planning and execution, ensuring alignment between product strategy, business objectives, technical delivery, and go-to-market readiness • Own product launch planning and execution, coordinating across all functions to ensure seamless market introduction and customer adoption • Establish program governance, tracking mechanisms, and communication rhythms that provide visibility without creating bureaucracy • Identify and manage cross-team dependencies, risks, and blockers across discovery, delivery, and launch phases Strategic Partnership • Partner with Product Management leadership to translate product vision and strategy into executable roadmaps • Work closely with Engineering leadership to ensure technical feasibility, capacity planning, and architectural alignment • Collaborate with Product Marketing to ensure go-to-market readiness, positioning, and launch execution • Partner with Sales, Account Management, and Customer Success to coordinate customer communications and adoption planning • Support integration of acquisitions and new capabilities into the rewards and payouts portfolio Craft & Practice Leadership • Serve as a craft leader for technical program management, establishing standards, frameworks, and best practices • Influence program management approaches across BHN’s TPM community, regardless of product domain • Champion outcome-based planning approaches that focus teams on customer and business value • Build lightweight, effective program artifacts and processes that enable teams rather than burden them • Drive continuous improvement in how we plan, execute, deliver, and launch across the organization • Leverage AI and emerging technologies to enhance program management effectiveness and team productivity Team Development & Management • Directly manage, coach, and develop a team of TPMs supporting the rewards and payouts portfolio • Provide mentorship and guidance that builds TPM capabilities and career growth • Model collaborative leadership approaches to program management • Foster a culture of transparency, accountability, and continuous improvement Qualifications: Required Experience • 7+ years in technical program management, preferably in B2B SaaS, fintech, or enterprise software environments • Proven track record managing complex, multi-team programs with significant business impact across the full product lifecycle • Experience leading product launches and go-to-market coordination across product, engineering, marketing, and sales functions • Experience as a people manager with demonstrated success coaching and developing TPM talent • Deep understanding of modern product development practices including Agile, continuous discovery, and outcome-based roadmapping • Experience working in matrixed organizations and driving alignment without direct authority • Track record of shaping practices and influencing approaches across broader communities or organizations Technical & Domain Knowledge • Strong technical acumen with ability to engage meaningfully with engineering teams on architecture, dependencies, and technical trade-offs • Understanding of go-to-market dynamics including positioning, launch planning, sales enablement, and customer adoption • Familiarity with B2B business models, enterprise sales cycles, and multi-stakeholder environments (preferred) • Experience with program management tools (Jira, Jira Align, or similar) • Demonstrated ability to leverage AI tools and technologies to improve team effectiveness and program outcomes Leadership & Communication • Exceptional stakeholder management skills with ability to influence at all levels • Clear, concise communication style that adapts to different audiences • Comfort with ambiguity and ability to bring structure to complex problems • Track record of building trust and credibility across diverse teams Mindset & Values • Outcome-oriented thinking with focus on customer and business value • Bias toward action balanced with strategic thinking • Humble, collaborative approach with genuine curiosity about what works • Commitment to transparency and direct, authentic communication • Continuous learner who stays current with emerging practices, tools, and technologies Nice to Have • Experience in payments, rewards, loyalty, or payouts domains • Familiarity with product discovery frameworks and continuous delivery practices • Experience supporting M&A integration activities • Background leading craft or practice communities in previous organizations • Product marketing or go-to-market experience About Our Team You’ll join the Product & Technology Strategy and Operations organization—the force multiplier that makes great product development possible. We’re the grease and the glue across the product development lifecycle, bringing structure, scale, and focus on outcomes. Spanning product operations, business operations, program management, product marketing, and research, we work across people, process, and performance to enable product and engineering teams to do their best work. Think of us as the operating engine of Product & Technology—partnering with product and engineering leaders from discovery through delivery and launch, establishing the ways of working that drive velocity and impact, and building the capabilities that help teams deliver exceptional value to our B2B clients. We’re the secret ingredient that turns strategy into reality. Benefits: Salary Range for California Residents Only: $172,030.00 to $230,000.00 Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year 2026, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. EEO Statement: Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.

Manage and grow client relationships in the gaming sector, develop strategic success plans, and drive revenue growth through upselling and cross-selling. | Minimum 12 years in a customer-facing role with experience in digital products, sales, or account management, and knowledge of the gaming industry. | About Blackhawk Network Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule. Overview Overview: Our Strategic Relationship Managers are responsible for partnering with our U.S. and Canada Video Game card partners, to help them successfully adopt our products and, in turn, ensure they meet their business goals. Strategic Relationship Managers partner with existing clients to develop and grow new business opportunities by introducing innovative and/or underutilized Blackhawk capabilities. They also ensure quality service to assigned clients by providing ongoing support, analyzing account and market trends, and identifying additional revenue opportunities. Collaborating closely with our cross-functional shared services teams and most closely with our Operations team member, who handles many of the day-to-day operational client requests. Description: Blackhawk Network is seeking a Strategic Relationship Manager to support our existing and new Blackhawk platform customers in the video game category, as part of our larger global gaming team. The needs of the customers in your portfolio may be complex and strategic in nature, requiring a high degree of product and service customization. You will work cross-functionally and directly to onboard new customers; upsell and cross-sell to existing customers; plan and promote marketing campaigns; anticipate strategic client needs; manage day-to-day operational tasks, projects, and reporting needs; and keep up-to-date records of all contractual business terms. You will meet with your customers regularly and quarterly for Strategic Business Reviews. As the Strategic Relationship Manager, you will take ownership and responsibility for managing a superior customer experience, serving as an advocate and steward of your video game customers’ long-term success, growth, and profitability through the sale of gift cards in third-party distributors. Responsibilities Responsibilities: Manage the U.S. and Canada Video Game card partner relationships throughout customer lifecycle all while advocating internally for the customer, communicating customer needs to internal, cross-functional departments. Build and maintain deep and wide relationships, including executive level relationships, within your portfolio of Blackhawk clients, continually adding value and services to your existing accounts. Broaden BHN’s business value by intimately learning and understanding your customer’s business and strategic priorities to effectively recommend broader & more customized solutions to meet their needs. Cross-sell and upsell value-added products and services to clients, including other products and promotional marketing events. Develop strategic customer success plans for each of your customers to ensure full adoption of our products and services . Oversee the successful execution of enhancements, promotions, and program changes, including holiday preparations, beginning as early as June of each year. Drive revenue growth, profitability goals, and performance targets for clients in your portfolio. Conduct periodic account reviews, proactively outreach to existing customers to help drive business goals. Coordinate across internal teams to support clients and their growth. Oversee the management of your client’s day-to-day needs and account coordination with the assistance of Account Management operational support. Act as trusted adviser and escalation point for customer issues raised, collaborate with internal teams to drive prompt issue resolution. Analyze client performance and industry data to provide valuable insights to your customers. Manage the customer renewal process, provide renewal quoting, and revenue retention of assigned accounts. Qualifications Qualifications: Bachelor’s Degree, preferably in Business, Sales & Marketing, or related degree Minimum of 12 years’ experience in a customer-facing role such as Strategic Relationship Manager, Account Manager, Sales, or Professional Services, with a demonstrated track record of success Prior experience driving toward a revenue or renewal target and working with mid-market and enterprise level accounts Experience with consumer-facing, web-based products and services, digital marketing, and/or eCommerce experience is highly preferred Prefer an active video game player, preferably on console platforms, with PC and mobile a plus Knowledge, Skills, and Abilities: Understanding of video game industry, brands and related product differences (i.e. cash value gift cards, subscription gift cards, and code to content gift cards for specific games or add-on content for a game). Must stay current on video game industry trends, news, and consumer behaviors by any available means. Excellent verbal, written, and presentation skills; able to use good judgment in communications with clients and across multiple departments: Engineering, Finance, Customer Service, Marketing, Business Development, Sales. Ability to manage multiple tasks, projects, and clients in parallel Strong organization, prioritization, and time management skills, with strong attention to details Sales acumen with the ability to influence clients to invest in promotions, marketing and new products/services Ability to effectively explore customers’ underlying issues and needs that suggest broader solutions; maximizing the productiveness of sales interactions by building on customer cues to gain commitment to products, services, and solutions; articulating and promoting a path forward. Aptitude to grasp the complexity of Blackhawk platform: the consumer-facing, client-facing, and Blackhawk-facing portals and how they interface with external, client, and third-party systems Demonstrated willingness to work as a member of a team and interface appropriately and effectively to accomplish departmental goals and objectives Strong customer service skills with a client-focused orientation High degree of initiative and keen sense of urgency Proficiency in Microsoft Office tools; PowerPoint, Excel, etc. Requires up to 15% travel We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work. Benefits OTE for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $170,000.00 - $190,000.00/Yr Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and paid time off for all full-time employees. EEO Statement Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.

Lead and develop a sales team, execute inbound demand strategies, and drive revenue growth within the fintech incentives sector. | Experience in business development, sales leadership, fintech ecosystems, and AI integration, with strong communication and operational skills. | About Blackhawk Network Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule. Overview We are seeking an experienced Manager, Business Development, to lead a high performing sales team, drive execution against inbound demand, and accelerate growth within our Global Incentives business. This role is a hands-on people leader responsible for coaching, developing, and scaling a team of sales representatives operating in a high-velocity sales environment. The ideal candidate will have the ability to translate strategy into daily execution, drive consistency in sales behaviors, manage escalations, and build a culture of accountability, learning, and performance. Responsibilities Leadership & Team Development Lead, coach, and develop a team of 5 sales representatives responsible for closing inbound leads in a high-velocity, transactional sales motion. Establish clear expectations for activity, pipeline management, conversion metrics, and revenue outcomes aligned to business goals. Provide regular, structured coaching through call reviews, deal reviews, and skill development sessions focused on value articulation, objection handling, and speed-to-close. Build a performance-drive culture that balances urgency with quality, reinforcing repeatable behaviors that scale. Own onboarding, ramp, and ongoing enablement of new and existing team members, ensuring consistent execution across the team. Identify individual strengths and development areas, creating growth plans that improve performance and support career progression. Partner with Sales Enablement, Marketing, and Product to ensure the team is equipped to sell a differentiated solution effectively. Serve as a working leader when needed – able to step into deals, model best practices, and unblock stalled opportunities. Strategic Business Development Execute against inbound demand by ensuring strong lead qualification, rapid follow-up, and disciplined pipeline management. Translate go-to-market strategies for products and services into clear, actionable sales motions for the team. Leverage market and performance data to refine targeting, messaging, and conversion strategies. Maintain visibility into pipeline health, conversion trends, and capacity to inform forecasting and resource planning. Partnership & Relationship Management Support partnership-driven opportunities by aligning sales execution with agreed commercial terms and customer expectations. Collaborate cross-functionally with Product, Legal, Compliance, and Operations to ensure smooth deal execution and customer onboarding. Act as an escalation point for complex or high-impact deals requiring leadership involvement. Revenue Growth & Market Expansion Consistently meet or exceed team-level revenue targets and conversion goals. Drive improvements in close rates, deal velocity, and average deal size through coaching and process optimization. Reinforce pricing discipline and value-based selling aligned with defined value propositions. Support strategic account opportunities as needed while maintaining focus on inbound velocity. Qualifications Experience & Background Bachelor's degree in business, Finance, Economics, or related field. 7+ years of business development experience, and exposure to an inside sales or high-velocity environment. Experience selling complex or non-traditional solutions that require strong value articulation and customer education. Solid understanding of payments, incentives, or adjacent Fin-Tech ecosystems. Technical Knowledge Strong grasp of payment processing workflows, settlement mechanisms, and regulatory requirements. Familiarity with APIs, payment gateways, and fintech integration models. Knowledge of emerging payment technologies such as cryptocurrency, digital wallets, and real-time payments. Skills & Competencies Strong people leadership and coaching capability with a bias toward action and accountability. Ability to drive performance through clear expectations, metrics, and feedback. Excellent communication skills with the ability to simplify complex concepts for customers and teams. Comfort operating in a fast-paced, high-volume sales environment. Data-informed decision maker with strong operations discipline. Travel Requirements This role requires 15-25% travel, travel to meet with prospects, partners, and attend industry events. We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work. Benefits OTE for all U.S. Residents (excluding Alaska, North Dakota, South Dakota): $130,000.00 (inclusive of salary + commission). Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. EEO Statement Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.

Lead and develop a high-performing enterprise sales team, manage key client relationships, and develop growth strategies to drive revenue. | Requires 10+ years in enterprise sales, leadership experience managing sales teams, and proven success in selling complex solutions to senior executives. | About Blackhawk Network Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule. Overview We are seeking an experienced and results-driven Sr. Business Development Leader to lead our Enterprise Sales Team and drive strategic growth. In this role, you will oversee a team of Business Development Representatives and be responsible for building and executing the sales strategy to capture new business and deepen relationships with our largest, most strategic clients. This leadership role requires a proven track record in enterprise sales, with the ability to lead by example, mentor your team, and effectively engage with senior executives across various functions. You will develop growth strategies, drive revenue, and ensure the team is equipped to meet and exceed targets. You will serve as a key partner to both internal stakeholders and C-level executives within our largest client accounts, helping shape solutions to complex business challenges and driving successful sales outcomes. Responsibilities Leadership & Team Development: Lead, mentor, and develop a team of BD representatives, providing guidance, support, and ongoing coaching to drive performance. Strategic Account Management: Oversee the development and execution of strategies to capture new logos and expand relationships with existing enterprise clients. Sales Strategy & Execution: Build and implement comprehensive sales strategies to achieve annual revenue goals and foster long-term client partnerships. Executive Engagement: Cultivate and manage relationships with C-level executives within client organizations, positioning BHN as a trusted partner in delivering strategic solutions. Collaborative Growth: Work closely with internal teams (Marketing, Product, Operations, etc.) to ensure alignment and collaboration across departments to drive business outcomes. Performance Management: Monitor and report on sales performance, ensuring the team is consistently meeting targets and maintaining high levels of customer satisfaction. Sales Forecasting & Reporting: Provide accurate sales forecasting and reporting on key metrics, ensuring transparency and alignment with company goals. Qualifications Bachelor’s degree or equivalent experience; an MBA is a plus. 10+ years of experience in enterprise sales, with at least 2 years in leadership capacity managing a team of sales professionals. Experience in the incentive/pre-paid space preferred. Proven track record of successfully selling complex, high-value solutions to C-level executives, particularly in a competitive environment. Strong leadership skills, with the ability to build and scale a high-performance sales team. Strategic mindset with a demonstrated ability to develop and execute sales strategies that drive revenue growth. Expertise in solution-based selling, with a focus on sales to senior executives in marketing, sales, and procurement. Exceptional communication skills, both written and verbal, with the ability to present complex ideas to C-level executives. Experience negotiating complex contracts and driving favorable outcomes for the organization. Proficient in Salesforce.com (or similar CRM) and other sales enablement tools. Track record of sales success, including consistent overachievement of sales targets (top performer). Ability to travel 25-50% of the time, as needed to visit clients, attend trade shows, and support business development activities. What We Offer: A dynamic and collaborative team environment. Competitive compensation and performance-based incentives. Opportunities for growth and advancement as we expand our business. A chance to make a significant impact on the future of BHN and its enterprise sales division. We are looking for a visionary leader who can drive sales success while empowering and developing their team. If you're a proven sales leader with a passion for creating impactful business relationships and scaling teams, we encourage you to apply! We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work. Benefits OTE: $325,000.00 (50/50 split) Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. EEO Statement Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.

Manage and grow mid-market client accounts through relationship building, prospecting, and sales pipeline management. | 5+ years of full sales cycle account management experience, preferably with B2B SaaS and fintech/payments knowledge, strong communication skills, and a college degree. | About Blackhawk Network Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule. Overview We are currently seeking a motivated, skilled, and accomplished sales professional to join our BHN Mid-Market sales team. As a Client Sales Development Manager, you will be managing our top midmarket accounts while also building new relationships through prospecting and relationship building. Your success will be based on your ability to effectively nurture the existing business and fostering new opportunities by engaging executive-level decision-makers. Responsibilities • Manage a book of existing accounts (SaaS and non-SaaS customers) providing customer support, managing relationships, and uncovering additional growth opportunities within the account • Effectively manage a sales pipeline, ensuring clear communication with customers • Effectively communicate the business benefits and functionality of all our B2B solutions across all customer use cases. • Demonstrate in-depth product expertise, keeping up to date with product enhancements and comprehending how our solutions cater to various industry use cases. Qualifications • +5 years of prior account management experience in a full sales cycle • Proven track record of retaining and growing a book of business, including B2B SaaS accounts • Experience in Payments, Incentives, Loyalty, or any Financial Technology business is advantageous • Excellent verbal and written communication skills with the ability to communicate with senior stakeholder and team members • Demonstrated ability to be organized and work independently to see tasks through to completion, even under tight time constraints • A college degree is preferred. Benefits OTE for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $149,980.00 OTE for California Residents Only: $172,290.00 Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2025, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and paid time off for all full-time employees. EEO Statement Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.