Bitsoft International, Inc.

Implement, administer, and support the ALM platform focusing on Serena Business Manager, develop custom workflows, provide training, and integrate SBM with other tools. | Experience managing and configuring ALM tools with Serena Business Manager expertise, workflow automation skills, integration capabilities, and strong communication. | ALM Platform Engineer with Serena Business Manager (SBM) Exp. 12+ Months Remote Job Role: - The candidate will be responsible for the implementation, administration, and support of the ALM platform, with a strong focus on leveraging Serena Business Manager (SBM) for workflow automation and process management. - They will work closely with cross-functional teams to streamline software development and deployment processes, ensuring adherence to industry best practices. Key Qualifications: - Proven expertise in managing and configuring ALM tools, with specific experience working with Serena Business Manager (SBM). - Solid understanding of workflow automation, process design, and customization within the SBM environment. - Experience in integrating SBM with other tools and systems to facilitate a cohesive ALM ecosystem. - Strong technical acumen with the ability to troubleshoot and resolve complex issues related to ALM and SBM. - Excellent communication and collaboration skills to work effectively with both technical and non-technical stakeholders. Responsibilities: - Lead the setup, configuration, and maintenance of the ALM platform with a primary focus on Serena Business Manager. - Develop custom workflows, forms, and reports within SBM to meet the specific needs of various teams. - Provide training and support to users, promoting the adoption and effective use of the ALM tools. - Collaborate with IT and development teams to integrate SBM with other software tools, enhancing automation and efficiency. - Monitor ALM systems to ensure high availability and performance, applying updates and patches as necessary. Preferred Experience: - Background in software development or IT operations with a clear understanding of the software development lifecycle (SDLC). - Prior experience with scripting, coding, or programming to support ALM tool customization. - Familiarity with best practices for source code management, continuous integration, and automated testing as related to ALM processes.