Bitget-USA

Lead global operations strategy and execution for a cryptocurrency company, ensuring compliance, risk management, technology innovation, customer support, and team leadership. | 12+ years in operational management with 5+ years senior fintech/crypto experience, deep blockchain knowledge, compliance expertise, and strong leadership skills. | Executive Vice President of Operations (EVP of Operations) Position Overview The Executive Vice President of Operations (EVP of Operations) is a key member of the company's senior management team, responsible for the strategic design, execution, and optimization of the company's global operations system. This position ensures efficient, compliant, and scalable operations in the rapidly changing cryptocurrency and blockchain industries. This role requires candidates with extensive digital asset operations experience, strong leadership skills, and a deep understanding of blockchain industry trends. Key Responsibilities 1. Strategy and Business Operations Develop and execute a global operations strategy aligned with the company's vision to ensure market competitiveness in the cryptocurrency ecosystem. Oversee the entire supply chain, including trading platforms, wallets, payments, clearing and settlement, and on-chain and off-chain operations. Drive organizational structure optimization to enhance the execution and agility of cross-border teams. 2. Compliance and Risk Management Work with the Chief Compliance Officer (CCO) and Chief Financial Officer (CFO) to ensure operational compliance with global regulatory requirements (KYC/AML, MiCA, MAS, etc.). Establish and optimize a risk management framework covering transaction security, anti-money laundering, data protection, and operational risks. 3. Technology and Innovation Work closely with the Chief Technology Officer (CTO) to drive the implementation of technical solutions such as trade matching systems, on-chain data monitoring, and risk control systems. Promote the application of automation and AI in operations to improve transaction efficiency and user experience. 4. Customer and Marketing Support Optimize customer support, OTC processes, liquidity operations, and partner channels to ensure a highly effective customer experience. Collaborate with marketing and business teams to drive user growth and global expansion. 5. Team and Culture Building Lead and manage a distributed team, fostering a high-performance and transparent work culture. Mentor and develop mid- and senior-level management to ensure the team remains competitive in a rapidly evolving industry. Requirements Bachelor's degree or higher, preferably in business administration, fintech, or blockchain-related fields; MBA or international management background is a plus. 12+ years of operational management experience, including at least 5 years in senior management positions at fintech, exchanges, or cryptocurrency companies. In-depth understanding of blockchain, digital assets, exchange operating models (CEX/DEX), payment and clearing, and compliance frameworks. Proven track record of globalization and remote management, capable of operating in multiple regulatory environments. Excellent strategic thinking, cross-functional collaboration, and leadership skills. Adept at data-driven decision-making, able to balance innovation and risk management. Reporting to Chief Executive Officer (CEO) Location Flexible workspace (hybrid model/Los Angeles)