Bio-Techne

The Field Applications Scientist will provide advanced technical expertise and customer support for biologics workflows and instrumentation. This includes delivering pre- and post-sales application support and serving as a subject matter expert for complex biologics applications. | Candidates must have a minimum of a BS/BA degree in a related scientific field, with 5+ years of hands-on experience in biologics workflows. Previous experience as a Field Applications Scientist or technical support specialist is highly desirable. | By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: Position Summary: We are seeking an exceptional Field Applications Scientist (FAS) – Biologics Specialist based in the San Francisco Bay Area to provide advanced technical expertise and customer support for our cutting-edge biologics workflows and instrumentation. This role is pivotal in delivering pre- and post-sales application support, driving adoption of Bio-Techne’s biologics solutions, and serving as a subject matter expert (SME) for complex biologics applications, including protein therapeutics, CGT, and downstream processing. Key Responsibilities: Provide expert-level technical support for Bio-techne's suite of biologics instrumentation; including method development, fractionation, and downstream applications. Partner with Sales and Business Development Managers to deliver pre-sales consultations, technical presentations, and product demonstrations. Conduct on-site and virtual training for customers on instrument operation, assay development, and data interpretation. Act as a tiered technical resource for complex escalations prior to Applications Support teams. Present at scientific meetings, user groups, and conferences to showcase Bio-Techne’s biologics capabilities. Collaborate with internal teams to provide customer feedback for product development and marketing initiatives. Maintain competitive and business knowledge within assigned accounts and share insights with the broader team. Support new product introductions (NPIs) and serve as a technical consultant for challenging applications. Provide technical support and training for customers using Empower and Chromeleon chromatography data systems (CDS) in biologics workflows. Assist with method setup, data acquisition, processing, and reporting within these platforms. Troubleshoot software-related issues and ensure seamless integration with laboratory instruments. Travel within the assigned territory (up to 50–75%) to provide on-site support and training. Education and Experience: Requires a minimum of a BS/BA degree in Biochemistry, Pharmaceutical Sciences, or a related scientific field; MS/PhD preferred 5+ years of hands-on experience in biologics and Cell & Gene Therapy workflows, including protein purification, characterization, and downstream processing Previous experience as a Field Applications Scientist or technical support specialist is highly desirable Knowledge, Skills, and Abilities: Deep understanding of biologics development principles, including CGT and protein therapeutics workflows. Strong familiarity with capillary electrophoresis (CE) applications, chromatography and mass spec of proteins, virus particles, and LNP’s. Ability to troubleshoot, optimize, and validate complex biologics methods independently. Strong presentation and training skills for diverse scientific audiences. Excellent time management, organizational, and communication skills. Ability to travel extensively and work independently while collaborating effectively with cross-functional teams. Strong working knowledge of Empower and Chromeleon CDS for chromatographic data management. Ability to configure, validate, and maintain CDS systems in compliance with regulatory requirements (e.g., 21 CFR Part 11). Skilled in interpreting chromatographic data and generating accurate reports using these platforms. Familiarity with integration of CDS with LIMS and other laboratory software systems. Excellent troubleshooting skills for software and data integrity issues. Must have the ability to travel 50-75% of the time within the assigned territory Base Salary Range: $89,400 – $146,850 In addition, this position is eligible to receive a commission plan, in accordance with company policy. Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property. Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services. Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.

Manage customer accounts to ensure timely collections, provide collections training, reconcile accounts, and resolve invoice issues. | Minimum 5 years of B2B collections experience, proficiency in Excel, knowledge of credit principles, and strong communication skills. | By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $24.40 - $33.55 Position Summary The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts. The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company. B2B collections will involve a combination of email and phone contact with customers. The Sr Collection Specialist is responsible for providing overall B2B collections training to the Collections Team as needed and identified by either the Collections Supervisor and/or Credit Manager. The role will also involve account reconciliation of outstanding items/payments and other duties as assigned. Position Details Effectively manages assigned portfolio of customer accounts to ensure timely collection while maintaining good customer relationships with a positive attitude. Provides B2B collections training to Collections Team as needed. Provides backup support to Collections team members as needed. Accountable for reducing delinquency, DSO and bad debt expense for assigned accounts. Performs collection activities in accordance with corporate policies and procedures. Reviews, follows up and resolves invoice discrepancies and payment disputes in a timely manner, including short payments and unearned early payment discounts. Reconciles customer accounts as necessary to aid in collection efforts, including logging into customer portals to review invoice statuses etc. Submits invoicing through customer portals as required. Participates in monthly review of account portfolio with Credit Manager. Performs other duties as assigned. Essential Functions Strong time management skills with ability to consistently meet deadlines Strong knowledge of B2B collection techniques, practices, and regulations General knowledge of general B2B credit principles and regulations Good communication and organizational skills Displays professionalism, quality service and a “can do” attitude to both internal and external contacts Ability to build and maintain effective work relationships across functional areas Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts) Qualifications Minimum of 5 years previous and recent B2B collections experience is required. High School Diploma or GED is required; 2-year college degree or higher is preferred. Basic Excel experience is required; Intermediate Excel experience is preferred. The ideal candidate will have experience with both Salesforce and Microsoft Dynamics AX Education and Experience The position requires a minimum of five years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required. Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred. Independent initiative; ability to identify, analyze and make improvements in processes is desired. Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing. Knowledge, Skills, and Abilities: Ability to act independently. Ability to plan, organize and multi-task to complete assignments in an efficient manner. Ability to communicate professionally, both oral and written. Ability to pay attention to details and perform at a high level accuracy. Ability to work independently and with a team. Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.) Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property. Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services. Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.

Provide exceptional sales and customer support for immunoassay analysis instrumentation and assays. Assist with pre- and post-sales assay development and technical support for various platforms. | A minimum of a BS/BA degree in a related life science field is required, with a preference for MS/PhD and Field Applications Scientist experience. At least 5 years of hands-on experience with immunoassays is necessary. | By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide. Pay Range: $66,500.00 - $109,250.00 Position Summary: We are currently seeking an outstanding Field Applications Scientist, Immunoassay Specialist based in the Baltimore, MD (Mid-Atlantic) or Raleigh, NC (Southeast) area to provide exceptional sales and customer support for our revolutionary immunoassay analysis instrumentation and assays. The candidate will be a key member of a team of Field Applications Scientists, responsible for providing pre- and post-sales assay development and technical support for the Spear Bio, Ella and Luminex platforms. A strong background in immunoassays and protein analysis is required, along with the ability to communicate technical information to varied scientific audiences internally and externally. The ideal candidate is an energetic, dependable and enthusiastic team-player, who’s savvy about innovative technology. Key Responsibilities: Provide customer assistance on more detailed or complex questions regarding our immunoassay platform, including assay design and planning, correlation and bridging between platforms, and data interpretation. Present scientific seminars to prospects and assist with pre-sales opportunities by carrying out evaluations at prospect sites. Attend, present and interact with customers at scientific meetings, conferences and tradeshows. Provide feedback and updates to other team members (including sales, marketing and PM teams). Provide customer feedback and field visit reports to other team members. Serve as a subject matter expert for immunoassays and stay current on the science and workflows within immunoassay fields with opportunities to present to internal teams on those matters. Collaborate with global FAS teams to help train peers and synergize on resources. Empower scientists by training and supporting them on instrument use, assay development and data analysis for Spear Bio, Luminex & Ella instruments and software. Develop and nurture positive relationships with customers and internal teams in assigned territory Foster increased product usage, support sales efforts through technical presentations, product demonstrations and participation at vendor shows. Accompany Sales Representatives in customer laboratories to provide technical and applications expertise Provide post-sales assay development and troubleshooting support for customers in-person, virtually, and via phone and email Travel to customer laboratories to provide support Contribute customer feedback to marketing, product development and software teams Assist in creation and review of technical literature and training resources Create and maintain customer support information using our CRM (SalesForce) Communicate effectively with customers and team members Education and Experience: Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology or a related life science field. MS/PhD and Field Applications Scientist experience is preferred Minimum 5 years hands-on experience with immunoassays is required Knowledge, Skills, and Abilities: Display a thorough understanding of the principles of immunoassays and the applicability of these assays in different research fields Independently execute assay and reagent troubleshooting, optimization and validation experiments Excellent oral and written communication skills, to include presentation and training styles. Substantial knowledge of current scientific literature and life science methods and applications Proven record working efficiently both in a team environment and independently is required; previous experience providing Field Applications/Technical support is a plus Ability to multi-task and prioritize is required Excellent time management, organizational, verbal and written communication skills Experience in training and teaching Ability to travel 50-75% of the time Why Join Bio-Techne: We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield. We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA. We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more. We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging. We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave. We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table. Bio-Techne is an E-Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property. Bio-Techne empowers researchers in Life Science and Clinical Diagnostics by providing high-quality reagents, instruments, custom manufacturing, and testing services. Our family of brands creates a unique portfolio of products and services. Science is our passion; it drives us to collaborate, develop, and manufacture award-winning tools that help researchers achieve reproducible and consistent results.