Billtrust US Careers

Design and deliver executive insights and dashboards to influence revenue strategies and decisions. | Requires 5-7+ years in data analytics or revenue operations, proficiency in BI tools and CRM systems, and deep understanding of SaaS revenue metrics. | Lead Insights Analyst, Revenue Operations About the Role: We are looking for a Lead Insights Analyst to serve as a strategic partner to GTM leadership. This is not a reporting-only role — it is a high-impact position at the intersection of data, strategy, and revenue execution. You will own the design and delivery of executive-ready insights across the full GTM spectrum (pipeline, bookings, forecasting, and sales productivity). You will build the dashboards that drive decision-making, shape the narratives presented to senior leadership, and partner directly with Sales leaders to improve revenue outcomes. This role is ideal for someone who thrives in fast-paced SaaS environments, enjoys translating complex data into clear executive stories, and wants a seat at the table for strategic revenue decisions. This is a highly visible role within the GTM organization with direct exposure to executive leadership and meaningful impact on revenue outcomes. You will shape how performance is measured, influence strategic decisions, and help scale a high-growth SaaS revenue engine. If you’re looking for a role where your analysis drives real business outcomes — not just reports — we’d love to meet you. What You'll Do: Own Executive-Grade Reporting & Dashboarding Design, build, and maintain scalable dashboards across Tableau, Salesforce, PowerBI, Clari, and Gong. Establish a single source of truth across pipeline, bookings, forecast, and sales productivity metrics. Continuously improve data models, visualization standards, and reporting governance. Drive Strategic Revenue Insights Partner with Sales Leadership to identify performance drivers, risks, and opportunities. Analyze funnel health and deliver proactive insights that influence headcount planning, territory design, quota setting, and compensation strategy. Support board and executive reporting with clear, compelling analysis and narrative framing. Enable GTM Decision-Making Act as a thought partner on critical GTM initiatives, including channel strategy. Translate ambiguous business questions into structured analyses and actionable recommendations. Build scalable reporting frameworks to support New Logo and Expansion motions. Improve Data Quality & Process Rigor Identify gaps in CRM hygiene and reporting logic; recommend process improvements. Partner cross-functionally with Sales, Marketing, Finance, and Product teams to ensure data integrity. Help define and document key metric definitions and reporting standards. What You’ll Bring: 5–7+ years of experience in data analytics, revenue operations, business intelligence, or related roles (preferably in B2B SaaS). Advanced proficiency in BI tools (Tableau, PowerBI) and CRM systems (Salesforce). Experience with revenue tools such as Clari and Gong strongly preferred. Strong SQL skills and comfort working directly with data models and large datasets. Demonstrated ability to build executive-level dashboards and board-ready reporting. Deep understanding of SaaS revenue metrics (ARR, pipeline coverage, conversion rates, CAC, expansion, churn, forecast accuracy). Ability to move beyond reporting to diagnosing root causes and recommending action. Exceptional ability to synthesize complex analysis into concise, compelling narratives. Comfort presenting insights to senior Sales leaders and executive audiences. Ability to influence without authority and operate as a trusted advisor. High ownership mentality with strong attention to detail. Comfortable working in ambiguity and building structure where none exists. The expected base salary range for this position is $115,000 - $135,000 annually. Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote

Own and improve core recruiting operations, lead high-volume hiring, and optimize candidate experience. | 5-7 years in talent acquisition or recruiting operations, experience with ATS platforms, and proven success in high-volume hiring. | Senior Talent Operations Manager The Senior Talent Operations Manager is the operational owner of core talent acquisition processes while directly leading recruiting execution for early-career and other high-volume roles across the organization. This role partners closely with the Vice President of Talent Acquisition to design, scale, and continuously improve recruiting operations, onboarding handoffs, and the end-to-end candidate experience. This position blends hands-on recruiting leadership with operational strategy and systems ownership. The ideal candidate brings strong judgment, operates effectively with limited oversight, and can both execute and improve talent programs in a fast-growing environment. This role plays a key part in shaping how recruiting operates at scale, even without direct people management responsibility. What You’ll Do Talent Acquisition Operations & Leadership Own and continuously improve core recruiting operations, including requisition intake, candidate workflows, interview coordination, and offer processes Partner with the VP of Talent Acquisition to design and implement recruiting programs, operational improvements, and scaling initiatives Ensure recruiting practices are consistent, equitable, and aligned with evolving business needs Serve as a senior operational thought partner, translating hiring demand into practical, scalable recruiting solutions Early-Career & High-Volume Recruiting Lead and execute hiring for early-career, entry-level, and other high-volume roles across the organization Design, build, and manage early-career hiring pipelines (e.g., internships, new-grad, or rotational programs, as applicable) Partner with hiring managers to define role expectations, assessment approaches, and decision criteria Drive a high-quality, inclusive, and engaging candidate experience from initial outreach through offer Process, Systems & Data Ownership Own the optimization and day-to-day effectiveness of the applicant tracking system (ATS) and recruiting tools Define and monitor key recruiting metrics (e.g., time-to-fill, funnel health, candidate experience indicators) Identify systemic bottlenecks or inefficiencies and lead process improvements Create and maintain SOPs, templates, playbooks, and training materials to reinforce consistency and best practices Onboarding & Candidate Experience Partner closely with People Operations and hiring managers to ensure a smooth, well-coordinated onboarding experience Own the recruiting-to-onboarding handoff, ensuring clarity, documentation, and accountability Continuously evaluate the end-to-end candidate journey and implement improvements that enhance communication, engagement, and experience Stakeholder Partnership & Enablement Act as a trusted partner to hiring managers, setting expectations, driving accountability, and ensuring effective hiring outcomes Support recruiters and coordinators by reinforcing tools, processes, and operational standards Contribute to change initiatives by leading or supporting the rollout of new tools, programs, or workflows What You’ll Bring 5–7 years of experience in talent acquisition, recruiting operations, or a blended recruiting / TA operations role Proven experience leading early-career, entry-level, or high-volume hiring programs Strong operational judgment with the ability to design, scale, and improve recruiting processes Deep experience working with ATS platforms and recruiting tools; comfort with reporting, metrics, and basic analytics Ability to operate independently, manage competing priorities, and influence without authority Clear, professional communication skills and strong cross-functional partnership capabilities The expected base salary range for this position is $90,000 - $105,000 annually. Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote

Manage product lifecycle, collaborate on go-to-market strategies, and analyze KPIs to drive product success. | Requires 5-7+ years in product ownership, SaaS/payment experience, and strong data and Agile skills. | Senior Commercial Product Manager The Senior Commercial Product Manager owns the commercial lifecycle of one or two products or premium features from incubation of new ideas through support costs and customer adoption. This position works with internal and external business partners to help define and document the product requirements needed to create world-class order invoice-to-cash products. The Senior Commercial Product Manager collaborates with development and engineering leads to define requirements, design detailed functionality, and advocate the development process through to implementation. This position is responsible for delivering business objectives through successful go to market and utilization. The Senior Commercial Product Manager is an expert with Software-as-a-Service (SaaS) solutions and target markets, and uses knowledge to facilitate profitable growth of their product portfolio. What You'll Do: • Act as a subject matter expert for product, serve as a liaison between the revenue side of the business and the product team • Ensure the prioritized backlog is maintained so each successive sprint can be planned clearly and efficiently • Evaluate new feature enhancement requests and ideas, based on market demand, ROI and client impact • Manage all aspects of the product scorecard; track relevant KPIs based on business objectives • Provide transparency on results and planning through accurate and automated reporting • Provide clients with the appropriate guidance and direction with regards to roadmap priority; identify and leverage clients to assist with developing new functionality and solutions • Work in partnership with sales to ensure proper education on the value statements of the product; act as a product liaison across teams as needed • Collaborate with development and engineering leads during product development as needed • Review monthly prospect win loss reports with product marketing and assist with developing the strategy surrounding Go-To-Market (GTM) initiatives • Lead the yearly planning baseline; define tradeoffs, benefits and impact of work • Recognize the drivers for financial health of the product portfolio; account for tradeoffs and present options • Process accountability regarding cadence and product ceremonies/deliverables • Manage a higher volume of large product initiatives within a defined period, ensuring a successful build outcome • Act as a mentor and coach for other product managers • Travel quarterly for customer onsite meetings and events What You'll Bring to the Team: • Bachelor degree in Computer Science, MIS, Business or a related field (or equivalent experience) • 5-7+ years of relevant, previous product ownership experience across multiple companies • Experience in financial, payment or treasury product roles which required high attention to detail preferred. • Ability to successfully manage product backlog in a fast-paced, product-centric environment • Proven Experience in Go-To-Market (GTM)/Launch strategy • Experience in data driven solutioning • Strong understanding of market drivers and considerations, familiarity with Total Addressable Market (TAM), Ideal Customer Profile (ICP), Target Customer Profile (ICP) • Demonstrated understanding of cost and revenue drivers of software products • Ability to communicate effectively technically, as well as with senior leadership • Strong understanding of Agile methodology • Self-motivated with strong problem-solving skills • Ability to collaborate cross-functionally, and work well in a team-oriented environment • Experience in SaaS, online payments, and software or product-centric business • Strong understanding of software solution design • Ability to plan for future strategy while maintaining the current delivery • Ability to lead release activities from analysis through to implementation • Ability to work directly with clients in user forum, round table, or customer outreach sessions The expected base salary range for this position is $125,000 - $138,000 annually. Compensation may vary depending on several factors, including a candidate's qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: • Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! • A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. • Flexible Working Hours: We support your lifestyle- the results are what count. • Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. • Sabbatical: A paid leave to reward longevity and commitment to Billtrust. • Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. • Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. • Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. • Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. • Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote

Partner with leaders to align HR strategies with business goals, support talent development, and foster a high-trust, inclusive culture. | 5-8 years of HR experience supporting leaders and employees, with strong skills in employee relations, performance management, and HR policy application. | Billtrust is seeking a HR Business Partner (HRBP) which is a key partner to managers and leaders, supporting organizational effectiveness, employee experience, and business performance through strong day-to-day partnership. This role works closely with designated groups to understand business priorities, organizational dynamics, and talent needs; delivering practical, scalable people solutions aligned to company strategy and culture. As an embedded partner, the HRBP helps leaders strengthen team performance, navigate employee relations, build talent pipelines, and implement consistent people practices. The HRBP collaborates with Centers of Excellence (Talent, Total Rewards, People Operations) to execute programs and deliver integrated support, while continuing to grow their capability in leadership coaching, workforce planning, and organizational development. Candidates must be located in the Eastern or Central Time Zone What You'll Do: Business Partnership & Leader Support Partner with leaders and managers to align people priorities with business goals and operational needs. Build strong relationships within supported departments through regular engagement, presence in team meetings, and proactive partnership. Provide guidance and coaching to managers on employee performance, team dynamics, communication, and leadership practices. Support leaders through change initiatives (team growth, restructures, role clarity, and integration of new ways of working). Talent, Performance & Development Support workforce planning and talent needs by understanding role requirements, capability gaps, and team growth priorities. Partner with leaders on performance management practices including goal-setting, feedback, coaching, and development planning. Help drive key talent processes (talent reviews, succession discussions, development planning) through consistent facilitation and follow-through. Collaborate with recruiting and talent partners to support hiring strategy, interview practices, and onboarding success. Employee Relations & Culture Serve as a trusted point of contact for employee relations needs; coach managers on addressing issues early and consistently. Investigate and resolve employee concerns with professionalism, empathy, and sound judgment, partnering with Legal and People Operations as needed. Champion a high-trust, inclusive culture by reinforcing company values in day-to-day leadership behaviors and people practices. Support engagement efforts by partnering with leaders to interpret feedback and implement focused improvement actions. People Insights, Compliance & Program Execution Use people data and insights (turnover, engagement, performance trends) to identify themes and make recommendations. Support leaders in applying HR policies and practices consistently and in alignment with employment standards. Collaborate with People Operations and HR COEs to execute programs effectively (compensation cycles, performance cycles, engagement surveys, policy updates). Identify opportunities to improve processes and employee experience within supported client groups. What You'll Bring to the Team: 5–8 years of progressive HR experience, including experience as an HRBP or in an HR Generalist role supporting leaders and employees. Demonstrated ability to partner effectively with managers and mid-level leaders in a fast-paced environment. Solid foundation in employee relations, performance management, and HR policy application. Strong interpersonal and communication skills with the ability to build trust, influence, and navigate sensitive situations. Ability to connect business needs to practical people solutions; developing business acumen and consultative approach. Comfort operating with ambiguity and balancing multiple priorities across a client group. Experience supporting growth, scale, or organizational change strongly preferred. The expected base salary range for this position is $115,000.00-$135,000.00 Candidates must be located in the Eastern or Central Time Zone. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get: Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide! A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day. Flexible Working Hours: We support your lifestyle- the results are what count. Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge. Sabbatical: A paid leave to reward longevity and commitment to Billtrust. Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace. Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow. Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved. Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance. Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done. Who We Are: Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote