BigID

You would automate workflows between internal systems, manage identity and access, act as a North American production-incident contact, and lead company AI-tooling implementation. | The role requires 7+ years in IT operations, DevOps, or IAM, 2+ years in process automation, Python or Go, Terraform, Okta, and AWS or GCP experience. | Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running) DUNS 100 Best Tech Companies to Work for Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards 2024 Inc. 5000 list for the 4th consecutive year! Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. Senior IT Operations Engineer Location: EST Time Zone Compensation: $145,000-$165,000 + 13-15% bonus Reports to: VP of IT About the Role BigID is hiring a Senior IT Operations Engineer to be the person teams turn to when a workflow crosses several tools, and nobody owns the gaps between them. You will build the automation that connects our systems, run the identity layer that controls access, and bring AI tooling to teams across the company. This is an individual contributor role with a lot of room to lead. You will set your own technical direction, take projects from first request through rollout, and handle both planned project work and service desk escalations, so you will move between long builds and quick fixes. We run internal IT with a DevOps mindset: systems are defined as code, changes ship through CI/CD, and repetitive work gets automated before it gets done by hand. Part of the global IT team is in Tel Aviv, so you will also be the North American contact for urgent requests, escalations, and production incidents when they are offline. Most of your work happens with the Security, R&D, People, Support, Engineering, and GTM teams. You will work with them to understand a process that currently depends on someone copying data between tools, design the fix, build it, document it, and keep it running. Example Projects Connecting Claude to a team’s tools, such as adding an MCP-backed data source to a Slack channel and deciding what access it gets Building an Okta Workflow that applies conditional access to strengthen our security posture Writing an AWS Lambda behind API Gateway to link two systems, defined in Terraform and deployed through GitLab CI/CD Diagnosing a failing Workato recipe caused by a malformed payload Tracing an email bounce to its root cause in Google Workspace What You’ll Do Automation and integration. You will own automation in AWS (Lambda, API Gateway) and GCP, defined as code with Terraform and deployed through GitLab CI/CD. You will also own Okta Workflows, our main automation engine, along with Workato, REST APIs, and webhooks. You will write scripts in Python or Go, support the integrations around Salesforce (Auth0, Slack, Jira, and our data warehouse), and set up backups for critical systems such as Jira, GitHub, and Okta Workflows. You will also look across IT processes to find and build new automation. AI enablement. You will own the Claude rollout, including its connectors and Claude Tag in Slack. You will host and govern MCP servers, including the Cloudflare MCP portal, and support other AI tools teams request, such as Gemini and Copilot. You will review each new connector for security and access scope, and support internal agents. Identity and access. You will own Okta and Auth0 administration, including Auth0 Actions, SCIM, MFA, device trust, and joiner, mover, and leaver processes. You will also connect Okta to access governance tools such as Entitle or Lumos. Security and edge. You will own DNS, PKI, WAF, and rate limiting in Cloudflare, along with email authentication (SPF, DKIM, DMARC). You will support the CloudFront sites customers use, coordinate hosting changes with web agencies, and help the security team investigate findings. Workplace tools and support. You will own Google Workspace, Jira, JSM, Confluence, Slack, and GitLab, and work alongside the owners of Zoom, Microsoft 365, and the wider SaaS stack. You will handle Tier 2 and Tier 3 service desk escalations, troubleshoot Windows and macOS endpoints, and manage vendor support cases. You will also support device-based access policies with the team that manages Iru Kandji and Intune. Documentation and continuous improvement. You will write runbooks, architecture notes, and handoff documents so no system depends on one person’s memory. You will document and implement processes, maintain an accurate inventory of hardware, software, and resources, and manage IT vendor and contractor relationships. You will also look for weak points in our processes and update infrastructure so it scales, repeats reliably, and stays secure. What You’ll Bring 7+ years in IT operations, DevOps, cloud engineering, or IAM engineering, including 2+ years automating IT processes. Equivalent experience will be considered. Hands-on Okta administration, including Okta Workflows, and experience with Auth0 custom logic such as Actions or rules Working knowledge of AWS (Lambda, API Gateway, CloudFront, IAM) and GCP (projects, IAM, BigQuery) Experience building integrations with Workato or a similar iPaaS tool Proficiency in at least one automation language (Python, Go, or Node.js) and experience with REST APIs and webhooks Experience with infrastructure as code (Terraform or Pulumi) and CI/CD pipelines, ideally GitLab Practical experience with Claude or comparable LLM tools, connectors, and MCP servers, with an understanding of their security implications Experience with Cloudflare (DNS, certificates, Workers) and strong Google Workspace administration A solid understanding of SSO (SAML, OIDC), MFA, SCIM, RBAC, DNS, and email authentication Familiarity with an MDM such as Iru Kandji or Intune, and experience troubleshooting Windows and macOS Strong analytical and problem-solving skills, with attention to detail Excellent written and verbal English, with strong documentation habits Discretion with confidential information How You Work You lead without direct reports. You set direction, see projects through to completion, and make decisions. You think about security in every process and treat identity as the front door, so you check what an app or connector can reach before approving it. You start from what a team is trying to accomplish and design automation around that goal. You bring an employee-experience mindset, so you treat every issue, large or small, with empathy and follow through. You are a generalist who enjoys learning new tools, and in a single week you might work across Okta, Auth0, AWS, GCP, Cloudflare, and Google Workspace. Nice to Have Salesforce Apex and Flow Custom MCP servers or agent frameworks SQL, and experience with BigQuery, Snowflake, or Databricks Azure or other public cloud experience Access governance or SaaS security tools such as Entitle or Lumos SOC 2 or ISO 27001 experience, including vulnerability management HRIS-driven provisioning (for example, HiBob to Okta) Relevant certifications (AWS, GCP, Okta) We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here. Job Candidate Privacy Notice Must be able to exercise independent judgment with little or no oversight. BigID is an E-Verify Participant.

You would lead customer implementations of BigID’s discovery tools, configure and integrate deployments, troubleshoot issues, and coordinate with clients and internal teams. | The role seeks 3+ years in customer-facing technical work, enterprise deployment and troubleshooting experience, cloud, databases, and REST APIs, plus hands-on Docker and Kubernetes and Java or Python skills. | Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: • BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security • BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards • Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies • CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running) • DUNS 100 Best Tech Companies to Work for • Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards • 2024 Inc. 5000 list for the 4th consecutive year! • Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. About the Role: BigID's Services team is central to how our customers succeed — we own the setup, integration, and deployment of BigID's discovery tools for customers and implementation partners. As a Services Delivery Engineer, you'll be the technical backbone of that experience: translating customer requirements into working solutions, troubleshooting deployment issues at their root cause, and partnering with Engineering and Product to make every future rollout smoother than the last. Who we seek: BigID is growing quickly, and we are expanding our Services team and seeking a Professional Services Engineer in the EST time zone. The services team plays an important role in the successful setup, integration, and deployment of BigID's discovery tools for our customers and implementation partners. This position also works to identify the root cause of any deployment issues and works with the larger team to help resolve them to ensure the success of the customer. What you’ll do: • Partner directly with client stakeholders to understand technical requirements and align them to business objectives • Plan and lead implementation engagements — deploying solution components and configuring the product to meet each client's specific environment • Collaborate across internal teams and client organizations to ensure smooth rollout and successful integration of BigID solutions • Deliver technical training tailored to the audience, from hands-on admins to executive stakeholders • Identify root causes of deployment issues and drive them to resolution • Work closely with Engineering and Product Management to document field issues, enhancement requests, and opportunities to improve the implementation process What you’ll bring: • 3+ years in a customer-facing technical role, ideally in product implementation or hands-on deployment within enterprise environments • Solid troubleshooting and operational knowledge across some combination of: Compute, Storage, Networking, Databases, DevOps, Big Data/Analytics, Security, and Application Development • Proven experience across the full solution lifecycle: problem identification, system architecture, hardware/software specification and design, implementation, testing, client training, and deployment • A proactive mindset — you look around corners for both internal and customer challenges before they become blockers • Hands-on experience with Docker and Kubernetes deployments • Working knowledge of one or more databases: MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, or IBM DB2 • Experience with a major cloud platform: AWS, Azure, or Google Cloud Platform • Experience working with REST APIs • Programming or scripting proficiency in Java or Python Nice to have: • Familiarity with Hadoop (Hive/Spark) • Familiarity with Data Governance, Data Privacy, and/or Data Security Posture Management tools. • Prior SaaS implementation experience Our Values: We look for people who embody our values - Care, Do, Try & Shine. • Care - We care about our customers and each other • Do - We do what it takes to make a positive impact • Try - We try our best and we don’t give up • Shine - We shine and make it our mission to always stand out BigDiversity: We’re committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, disability and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs. The annual base salary range is $105,000 – $135,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance. BigBenefits: 💻 Work from home with a global remote-first community Global Culture Corner Flexible PTO and Quarterly Volunteer Days 💸 Equity Participation 100% employer-covered medical, dental, and vision options available to you 🐶 Additional insurance benefits like pet insurance and legal assistance 📚 Learning & Development Opportunities Fidelity Employer Sponsored 401K Paid Parental Leave We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here. Job Candidate Privacy Notice Must be able to exercise independent judgment with little or no oversight. BigID is an E-Verify Participant.

Serve as technical SME supporting federal sales with demos, procurement, and solution architecture. | 5+ years presales or consulting experience in enterprise/federal environments, US citizenship, active Secret clearance, strong scripting and cloud skills, and federal compliance knowledge. | Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running) DUNS 100 Best Tech Companies to Work for Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards 2024 Inc. 5000 list for the 4th consecutive year! Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. Sr. Solutions / Presales Engineer – Federal Location: Washington DC / Maryland / Virginia preferred (EST timezone considered) • Travel: 20–40% Clearance & Eligibility U.S. Citizenship is required. An active U.S. Government Secret clearance is required at a minimum. An active Top Secret clearance is preferred. Who We Seek We are expanding our Federal Solutions Engineering team and are looking for a top engineer to join us. This team works closely with U.S. Federal agencies interested in leveraging BigID’s platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful proof-of-value implementations within the federal procurement environment. With strong technical capabilities, critical and creative thinking, and a passion for fast-paced problem solving, you’ll be ready to hit the ground running. What You’ll Do Serve as the technical subject matter expert for BigID’s platform alongside the Federal Sales team during agency calls, presentations, and procurement processes. Deliver tailored product demonstrations to technical and executive federal stakeholders, including CISOs, program officers, and procurement teams. Design, build, and run hands-on POCs/POVs in federal customer environments, operating within classified and sensitive data environment requirements where applicable. Own responses to federal RFPs, RFIs, security questionnaires, and technical capability statements. Handle technical objections and competitive positioning in real time with federal customers. Consult on best practices and provide direction for solution architecture and design within federal compliance frameworks (FedRAMP, NIST, FISMA, ITAR). Stay current on competitive solutions, products, and services in the federal space. Drive customer success with real-world recommendations tailored to agency mission needs. Partner with post-sales teams to ensure every federal customer realizes the value of the BigID platform. Work with Product Management to capture and articulate federal customer and prospect product enhancement feedback. What You’ll Bring Minimum of 5 years in a pre-sales engineering or consulting role within an enterprise software or federal systems environment. Prior experience working with or within U.S. Federal agencies or defense-related organizations. Familiarity with federal compliance frameworks: FedRAMP, NIST 800-53, FISMA, ITAR, and CMMC. Broad understanding of enterprise data architecture, privacy, and security technologies. Experience with Linux, Docker, and Kubernetes. Hands-on scripting and API skills — comfort with Python, Bash, and REST APIs to build custom integrations, automate POV environments, and troubleshoot in air-gapped or restricted networks without vendor support tooling. Experience with one or more of the following: RDBMS systems; NoSQL data stores (MongoDB, Cassandra, DynamoDB); Hadoop technologies (HDFS, Hive, HBase); or cloud technologies (AWS GovCloud, EMR, S3, DynamoDB, Redshift, Azure Government, Azure file and blob storage). Ability to plan, execute, and close out a proof of concept with minimal assistance and oversight. Strong troubleshooting ability and a methodical approach. Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners. Excellent customer-facing communication and organizational skills, and a desire to share knowledge through strong documentation and RFI/RFP responses. Composure and executive presence under scrutiny — able to stay credible and calm when challenged live by agency security architects or in a room of senior stakeholders, defending technical claims with evidence rather than deflection. Self-directed with high ownership — thrives with minimal oversight across long federal sales cycles, sets priorities across concurrent agency engagements, and follows through on commitments without being chased. Bachelor’s degree in Computer Science or a related discipline. Nice to Have Active Top Secret clearance. Federal procurement fluency — working knowledge of contract vehicles and buying paths (GSA MAS, SEWP, GWACs, OTAs) and experience partnering with system integrators, resellers, and channel teams to move opportunities through agency procurement cycles. Prior experience with Identity and Access Management or Data Loss Prevention tools. Master’s degree in Computer Science or a related discipline. Compensation The base salary range for this position is $160,000 – $190,000, depending on experience, qualifications, and location. This role is also eligible for a variable/commission component, 30%. Actual compensation within the range is determined by job-related skills, relevant experience, clearance level, and internal equity. This range reflects our good-faith estimate at the time of posting. Additional compensation and benefits In addition to base and variable pay, this role is eligible for equity in the form of stock options. BigID offers comprehensive benefits including medical, dental, and vision coverage; a 401(k); paid parental leave; flexible paid time off; and life and disability insurance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here. Job Candidate Privacy Notice Must be able to exercise independent judgment with little or no oversight. BigID is an E-Verify Participant.

Serve as technical expert and lead federal presales engineering efforts including demos, POCs, and compliance consulting. | 5+ years presales or consulting in federal software environment with security clearance and federal compliance knowledge. | Who we are: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management. We're leading the market in all things data: helping our customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data. We are building a global team passionate about innovation and next-gen technology. BigID has been recognized for: • BigID named one of Forbes America's Best Startup Employers 2026 - ranked #15 overall and #1 in Security • BigID named Hot Company in Artificial Intelligence and Machine Learning at the Global InfoSec Awards • Citizens JMP Cyber 66 List of Hottest Privately Held Cybersecurity Companies • CRN 100 list named BigID as one of the 20 Coolest Identity Access Management and Data Protection Companies (3 years running) • DUNS 100 Best Tech Companies to Work for • Top 3 Big Data and AI Vendors to Watch in the 2023 BigDATAwire Readers and Editors Choice Awards • 2024 Inc. 5000 list for the 4th consecutive year! • Shortlisted for the 2024 AI Awards in the category of Best Use of AI in Cybersecurity At BigID, our team is the foundation of our success. Join a people-centric culture that is fast-paced and rewarding: you’ll have the opportunity to work with some of the most talented people in the industry who value innovation, diversity, integrity, and collaboration. Sr. Solutions / Presales Engineer – Federal Location: Washington DC / Maryland / Virginia preferred (EST timezone considered) • Travel: 20–40% Clearance & Eligibility • U.S. Citizenship is required. • An active U.S. Government Secret clearance is required at a minimum. An active Top Secret clearance is preferred. Who We Seek We are expanding our Federal Solutions Engineering team and are looking for a top engineer to join us. This team works closely with U.S. Federal agencies interested in leveraging BigID’s platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful proof-of-value implementations within the federal procurement environment. With strong technical capabilities, critical and creative thinking, and a passion for fast-paced problem solving, you’ll be ready to hit the ground running. What You’ll Do • Serve as the technical subject matter expert for BigID’s platform alongside the Federal Sales team during agency calls, presentations, and procurement processes. • Deliver tailored product demonstrations to technical and executive federal stakeholders, including CISOs, program officers, and procurement teams. • Design, build, and run hands-on POCs/POVs in federal customer environments, operating within classified and sensitive data environment requirements where applicable. • Own responses to federal RFPs, RFIs, security questionnaires, and technical capability statements. • Handle technical objections and competitive positioning in real time with federal customers. • Consult on best practices and provide direction for solution architecture and design within federal compliance frameworks (FedRAMP, NIST, FISMA, ITAR). • Stay current on competitive solutions, products, and services in the federal space. • Drive customer success with real-world recommendations tailored to agency mission needs. • Partner with post-sales teams to ensure every federal customer realizes the value of the BigID platform. • Work with Product Management to capture and articulate federal customer and prospect product enhancement feedback. What You’ll Bring • Minimum of 5 years in a pre-sales engineering or consulting role within an enterprise software or federal systems environment. • Prior experience working with or within U.S. Federal agencies or defense-related organizations. • Familiarity with federal compliance frameworks: FedRAMP, NIST 800-53, FISMA, ITAR, and CMMC. • Broad understanding of enterprise data architecture, privacy, and security technologies. • Experience with Linux, Docker, and Kubernetes. • Hands-on scripting and API skills — comfort with Python, Bash, and REST APIs to build custom integrations, automate POV environments, and troubleshoot in air-gapped or restricted networks without vendor support tooling. • Experience with one or more of the following: RDBMS systems; NoSQL data stores (MongoDB, Cassandra, DynamoDB); Hadoop technologies (HDFS, Hive, HBase); or cloud technologies (AWS GovCloud, EMR, S3, DynamoDB, Redshift, Azure Government, Azure file and blob storage). • Ability to plan, execute, and close out a proof of concept with minimal assistance and oversight. • Strong troubleshooting ability and a methodical approach. • Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners. • Excellent customer-facing communication and organizational skills, and a desire to share knowledge through strong documentation and RFI/RFP responses. • Composure and executive presence under scrutiny — able to stay credible and calm when challenged live by agency security architects or in a room of senior stakeholders, defending technical claims with evidence rather than deflection. • Self-directed with high ownership — thrives with minimal oversight across long federal sales cycles, sets priorities across concurrent agency engagements, and follows through on commitments without being chased. • Bachelor’s degree in Computer Science or a related discipline. Nice to Have • Active Top Secret clearance. • Federal procurement fluency — working knowledge of contract vehicles and buying paths (GSA MAS, SEWP, GWACs, OTAs) and experience partnering with system integrators, resellers, and channel teams to move opportunities through agency procurement cycles. • Prior experience with Identity and Access Management or Data Loss Prevention tools. • Master’s degree in Computer Science or a related discipline. Compensation The base salary range for this position is $160,000 – $190,000, depending on experience, qualifications, and location. This role is also eligible for a variable/commission component, 30%. Actual compensation within the range is determined by job-related skills, relevant experience, clearance level, and internal equity. This range reflects our good-faith estimate at the time of posting. Additional compensation and benefits In addition to base and variable pay, this role is eligible for equity in the form of stock options. BigID offers comprehensive benefits including medical, dental, and vision coverage; a 401(k); paid parental leave; flexible paid time off; and life and disability insurance. We’re committed to creating a culture of inclusion and equality – across race, gender, sexuality, and disability – where innovation and growth thrive, every voice is heard, and everybody belongs. Learn more about us here. Job Candidate Privacy Notice Must be able to exercise independent judgment with little or no oversight. BigID is an E-Verify Participant.