BeyondTrust

Manage a large portfolio of customers using scaled engagement models to drive onboarding, adoption, and retention in a SaaS environment. | Experience in SaaS Customer Success or Account Management with strong multitasking, data analysis, influencing skills, and adaptability. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role As a Scaled Customer Success Manager, you will own a high-volume customer portfolio and play a key role in ensuring customers realize the value of our solutions at scale. You will work closely with Sales to define success criteria during or post the sales cycle, guide customers through their adoption journey, and proactively drive outcomes that support retention and growth. You will excel in a fast-paced environment, balancing data-driven insights with a strong customer-centric approach to deliver a consistent, high-quality experience across your book of business. What You’ll Do Customer Portfolio Management Manage a portfolio of 100–150 customers across a scaled engagement model. Prioritize accounts effectively using data, health indicators, and lifecycle triggers. Onboard accounts effectively, setting customers up for accelerated adoption of our products. Deliver consistent, repeatable touchpoints through digital, one-to-many, and automated channels. Pre-Sales & Sales Cycle Collaboration Partner closely with Sales to define customer success criteria before contract signature, or collaborate post-sale to determine the best approach for engaging with existing customers to drive adoption. Ensure a smooth transition from sales to post-sales by clearly understanding customer goals, timeline,s and priorities. Driving Adoption & Customer Outcomes Lead customers through the defined adoption plan and hold them accountable to agreed timelines. Influence decision-makers and end-users to drive product usage, behavioural change, and time-to-value. Provide guidance and best practices to help customers achieve measurable outcomes that align with their goals. Data Driven Decision Making Analyse customer data, product telemetry, and trend patterns to identify risk and opportunity across your book. Use insights to target interventions, personalise scaled programs,s and inform broader Customer Success initiatives. Retention & Performance Own adoption and retention metrics across your customer segment. Proactively identify churn risks and drive actions to mitigate them. Consistently aim to exceed quarterly adoption, usage, and retention targets. Cross-Functional Collaboration Provide feedback to Product, Sales, and Customer Success teams based on customer trends and market needs. Contribute to scaled content, playbooks,s and programs that improve customer experience at scale. What You’ll Bring Skills & Experiences Experience in Customer Success, Account Management, or a customer-facing role within a SaaS environment. Strong multitasking skills and comfort managing a high volume of customers. Ability to analyse data sets, spot trends, and translate insights into action. Excellent communication and influencing skills - comfortable guiding customers toward their goals, demonstrating return on investment. A driven, proactive mindset with a passion for helping customers succeed. Highly organized, self-motivated, and adaptable to change. What Success Looks Like Customers successfully adopt the product according to the timelines you set. Increased retention rates within your assigned segment and improved customer health across your portfolio. Scalable, repeatable processes that elevate the customer experience. Strong partnership with Sales and internal teams. Consistent overachievement of adoption and retention targets. Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life are just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-JB1

Design, deploy, and manage modern endpoint environments with automation and AI integration. | Over 4 years in endpoint roles with proficiency in Intune, scripting (PowerShell, Python/Bash), and API integration. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role We’re looking for an Endpoint Systems Engineer with a passion for AI & automation, within modern device management. In this role, you’ll design, deploy, and continuously improve endpoint solutions that are intelligent, scalable, and secure. You’ll move beyond reactive support by leveraging automation, data, and AI-driven tools to enhance user experience and operational efficiency across the enterprise. This is a hands-on engineering role for someone who enjoys building smart systems, eliminating repetitive work, and shaping the future of endpoint management. What You’ll Do Design, deploy, and manage modern endpoint environments across Windows & macOS. Implement and maintain endpoint management platforms (e.g., Intune, Jamf) with a strong automation-first mindset Develop automation workflows using scripting, APIs, and orchestration tools to reduce manual effort and improve reliability Integrate AI-powered tools for endpoint analytics, remediation, security, and user experience optimization Build self-healing and self-service solutions for common endpoint issues Collaborate with security teams to enforce compliance, patching, and endpoint protection strategies Monitor endpoint health, performance, and telemetry to proactively identify and resolve issues Evaluate emerging AI and automation technologies and recommend improvements to endpoint strategy Create and maintain technical documentation, standards, and best practices Act as a technical escalation point What You’ll Bring 4+ years of experience in endpoint engineering, desktop engineering, or EUC roles Strong experience with modern endpoint management and MDM/MAM platforms Proficiency in scripting and automation (PowerShell required; Python, Bash, or similar a plus) Experience integrating systems via APIs and automating workflows Experience in working with Claude AI Solid understanding of endpoint security, identity, and device compliance Comfortable working in cloud-first and zero-trust environments Strong troubleshooting skills with the ability to think systemically Nice To Have Experience with AI-driven IT operations (AIOps), endpoint analytics, or autonomous remediation tools Familiarity with tools such as Microsoft Copilot, Defender, Autopilot, Jamf Pro, or similar Relevant certifications (Microsoft, Apple, Jamf, or cloud certifications) Who You Are A builder’s mindset: you love automating yourself out of repetitive work Curiosity about how AI can improve IT operations and user experience Strong communication skills and the ability to explain complex ideas clearly A proactive, improvement-focused approach rather than reactive firefighting Comfort working in fast-changing, modern IT environments Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-BS1

Manage and execute integrated field and partner marketing campaigns and events for the public sector to build pipeline and accelerate revenue. | 7+ years B2B marketing experience including 5+ years in US government marketing, event management skills, partner program execution, and strong analytical abilities. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role The BeyondTrust Sr Field & Partner Marketing Manager, Public Sector is responsible for helping to build, execute, and communicate the field & partner marketing plan for public sector (Federal, State, and Local government, K-12, and Higher Education). They will also have the opportunity to support America's events (virtual & physical) and major US tradeshows. The Sr Field & Partner Marketer, Public Sector will work with cross-functional stakeholders and regional business owners to build and accelerate pipeline through targeted, integrated campaign motions, inclusive of bespoke webinars, third-party sponsorships, executive roundtables, trade shows, regional events, ABM programs, customer-focused events, and strategic SDR campaigns, and in concert with priority corporate digital & demand campaigns. Reporting to the Sr Manager, Field & Partner Marketing Manager, Public Sector, the ideal candidate will have experience in end-to-end event management and execution, be proactive, organized, capable of handling multiple projects at once, and comfortable dealing with ambiguity and changing priorities. Previous public sector experience is required. What You’ll Do • Create localized demand generation strategies, integrating field events, ABM programs, and partner marketing activities, that reliably produce leads and build a pipeline for the public sector • Identify opportunities to drive various hosted event formats such as: CxO events, customer-led panels, fireside chats, roundtables, webinars, Executive Briefings, and other bespoke experiences. • Work with cross-functional team members (Sales, Partner Ecosystems, SDRs, MOPS, Digital & Demand Gen Marketing, ABM Marketing, Product Marketing, Global Partner Marketing, etc.) to support the orchestration of high-impact marketing campaigns and programs. • Help manage external vendors and third-party event sponsorship opportunities based on market reach and target audience relevance. • Lead campaign reporting and post-mortems, ensuring all projects have clearly defined success metrics that are tracked, analyzed, and communicated to key stakeholders. • Own the lead lifecycle and constantly drive to accelerate funnel velocity to maximize conversions and help drive the revenue goal in your region. • Partner closely with the larger public sector GTM teams to understand specific government and education market priorities What You’ll Bring • 7+ years of proven experience in B2B marketing (enterprise software, SaaS, Security, Identity, etc.). At least 5+ years of US government experience, either in a government position or selling to government customers • Deep understanding of public sector personas, and familiarity with effective marketing strategies and buying motions across a wide range of government or educational institutions • Track record of implementing effective and creative marketing campaigns that generate new leads, opportunities, and accelerate the pipeline through deal registration • Ability to logistically execute on multiple concurrent events that require effective pre, during & post motions and communication among cross-functional teams • Experience working with channel and strategic partners to plan and execute on programs • Strong analytical skills, the ability to draw insights from KPIs, and leverage data to guide decision-making • Team player with exceptional organizational skills and attention to detail, and the ability to work in a fast-paced and changing environment with tight deadlines • Hands-on experience with Salesforce, Eloqua, Craft, Tableau (or other marketing automation and analytics tools). • Excellent writing and presentation skills • Ability to travel when needed (~20%) Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life are just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com.

Leading product operations initiatives, supporting product launches, and collaborating cross-functionally to improve workflows and system integrations. | 8+ years experience in operations and technical support within SaaS environments, strong technical proficiency, and cross-functional collaboration skills. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Identify, generate, qualify, and close new business for customers and prospects in a defined territory. Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business). What You’ll Do Develop new and existing accounts within the defined territory. Establish and deliver a sales strategy that outlines a roadmap to quota attainment Sales forecasting, lead generation, prospecting, and strategic relationship development Upsell ‘New Product’ to existing customers. Work with the assigned Account Executive – Enterprise Assist to intelligently cover and proactively hunt for an add-on opportunity within the territory. Maintain whitespace for all focus customers. Partner closely with the Vice President, SE’s, PM’s, and wider POD to deliver strategic goals Align with the Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible Align with the SDR team to proactively cover your total addressable market (focus and non-focus territory accounts) Attend corporate trade shows and events Maintain sales pipeline activity in Salesforce Schedule and conduct product demonstrations and detailed presentations to prospects, customers, and partners Lead RFP responses for your accounts What You’ll Bring Must be located in the territory covered - Mississippi or Tennessee or Alabama Bachelor’s degree 8+ years’ sales experience with a demonstrated track record of consistently meeting or exceeding annual quota Experience with cybersecurity software, enterprise software, IT services, SaaS, IoT, or related managed services sales to global organizations Experience with Salesforce Able to command sales message and sales Experience leveraging the channel to drive business Excellent communication skills Ability to travel within the region Nice To Have Prior experience selling PAM software solutions Completed 2 professional sales training courses (Sandler, SPIN, DISC, TAS, or Miller) Strategic Account Management Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-JC1

Lead engineering team quality, process efficiency, strategic planning, talent management, and budget oversight. | Bachelor's degree required with preference for Master's, focusing on process compliance and continuous improvement. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role The Sr. Director of Engineering is responsible for ensuring the quality of team deliverables, refining processes, and leading efficiency improvements. This role also involves strategic planning, talent management, budget oversight, and cross-functional collaboration to support the organization's growth and success. What You’ll Do Regularly review and refine processes to minimize errors and ensure adherence to best practices. Teams must provide evidence of process compliance. Conduct ongoing evaluations of organizational efficiency and effectiveness, addressing structural considerations and performance concerns as needed. Lead the team in enhancing effectiveness through both top-down initiatives and encouraging team-driven improvements. Maintain comprehensive awareness of all ongoing projects within the organization and effectively communicate updates to stakeholders. Serve as the primary representative of the engineering team in interactions with other business units, including regular reviews with PM and Technical Support. Actively coach teams through business changes, advocating for the team's best interests within the broader business context. Develop and implement strategic plans for the engineering department, aligning with the overall business goals and objectives. Foster a culture of innovation and continuous improvement, encouraging teams to explore new technologies and methodologies. Oversee the recruitment, development, and retention of top engineering talent, ensuring the team has the skills and resources needed to succeed. Manage the engineering budget, ensuring efficient allocation of resources and adherence to financial targets. Collaborate with other senior leaders to drive cross-functional initiatives and support the overall growth and success of the organization. Bachelor’s degree in Computer Science or Software Engineering Nice To Have Master's in Computer Science or Software Engineering Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Lead compliance and legal functions including data privacy, contract negotiation, and regulatory adherence. | Extensive legal and compliance experience but lacks direct product management and FedRAMP-specific experience. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role The Director, Product Management role will focus on certifications and compliance, and will lead business line growth for the BeyondTrust platform and product portfolio across the US Public Sector, global government markets, and regulated security and compliance frameworks. This role owns the strategy, planning, and support the execution of certifications and compliance initiatives across the full product lifecycle, working cross-functionally and cross-organizationally to align teams, priorities, and outcomes. This is a product leadership role with direct accountability for business outcomes. Certifications are treated as strategic product investments that enable new sales, unlock regulated markets, and accelerate revenue growth. They are a means to growth, not an end in themselves. Ownership is shared across the organization, but this role is accountable for ensuring certifications function as a durable product and business capability, not a compliance-only exercise. What You’ll Do Own the strategy, planning and resourcing for certification programs, including FedRAMP (Moderate and High), GovRAMP, DOD ATOs & Certifications as well as other government and global regulated-market frameworks. Serve as stakeholder in partnership for Trust & Assurance Organization for certification maintenance, including assessments, continuous monitoring, and reauthorization activities. Maintain authoritative knowledge of evolving regulatory requirements and proactively assess their impact on product direction and delivery. Own and actively manage sponsorship for certification initiatives, ensuring sponsorship alignment to company strategy and sustained sponsor engagement. Translate regulatory and security requirements into clear, buildable product requirements and technical specifications. Partner with Product and Engineering teams to align roadmap prioritization based on certification timelines, risk posture, and business impact. Regularly speak with customers to understand evolving challenges and regulatory needs, translating insights into product and certification priorities. Bring strong technical product knowledge and acumen to shape secure, compliant product capabilities. Own business OKR outcomes tied to certifications, including enabling new customer acquisition, regulated market entry, and revenue growth. Enable and guide Sales by translating certification posture into clear, credible market narratives aligned with government initiatives, regulatory priorities, and buyer mandates. Continuously track and communicate certification-driven business performance, including revenue trends and global public sector sales impact, ensuring product teams understand both momentum and emerging risk. Define and drive AI-enabled approaches to certification delivery that reduce friction and increase time-to-market. Drive the translation of evolving public sector and government AI requirements into concrete product capabilities and AI-enabled product evolution. Facilitate cross-functional execution across Security, Engineering, Cloud Operations, Legal, Risk, and Customer-facing teams. Coordinate certification execution, including response delegation and technical activity alignment across teams. Build and articulate certification business cases, including effort estimation, financial modeling, and delivery of measurable ROI. Serve as a visible industry leader and spokesperson on product certifications through conferences, events, and thought leadership. Involved in industry working groups and forums influencing compliance mandates and roadmaps. What You’ll Bring Bachelor’s degree in computer science, business, or engineering. 5+ years of experience in compliance-related roles 5+ years of experience in product management. Proven ownership of FedRAMP authorization from planning through authorization and ongoing operations. Deep expertise across compliance frameworks, including FedRAMP High and Moderate, IL4/5/6, NIAP Common Criteria, NIST 800-53, Essential 8, IRAP, and similar. Experience with cloud-native products and SaaS environments. Demonstrated ability to lead cross-functional initiatives without formal authority. Experience working with regulated customer environments such as government, defense, or critical infrastructure. A business-minded leader who views certifications as a lever for growth, not a concluded target itself. A seasoned leader with hands-on experience running complex compliance and certification programs. A positive, aspirational mindset that is contagious, energizing others in the achievement of impact and excellence. Professional in a remote-first environment, with a strong expectation of availability, responsiveness, and visible leadership. Strong business acumen with the ability to think strategically and apply financial rigor for the analysis of certification investments. A self-starter who learns quickly and thrives in evolving markets and technologies. An excellent communicator with executive-level written, verbal, and presentation skills. Nice To Have MBA or Master’s degree in computer science or cybersecurity. Security certifications such as CISSP, CISM, or GSEC. Experience in the cybersecurity industry. Ability to obtain required US Government clearances. Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-BS1

Manage customer communication and provide multi-channel support while troubleshooting and debugging customer issues. | Five years of enterprise software or IT support experience with knowledge of Windows OS, Active Directory, networking, and customer care. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. What You’ll Bring Manage customer communication and expectations. Provide phone, email and chat Support to assigned accounts. Provide troubleshooting and debugging of customer problems. Act as the customer liaison to Engineering, Sales, and Field Engineer teams. Transition product issues to Engineering and product enhancements to Product Management, tracking status to the customer regularly. Escalate critical issues and roadblocks to the Technical Support Manager. Be a part of the on-call rotation for the assigned product team. What You’ll Bring Bachelor’s degree preferred in a related technical field. 5 years in enterprise software customer support and/or IT related support. Proficient knowledge of Windows based Desktop and Server OS Proficient knowledge of Mac OS (preferred) Strong dedication to customer care. Strong team interaction skills. Excellent verbal and written communication skills, in person, by telephone, and with large teams. Ability to understand and analyze customer technical needs. Ability to participate, contribute, and interact with Pre-Sales Technical Engineers, Product Management, Development, Technical Support and Sales teams. Knowledge of the following: Active Directory and GPO Network Topology/Layers Networking Tools and Utilities AV/Firewall Rules and Policies Secure “machine to machine” communications Virtualization Windows Account Administration Security software DNS Strong dedication to customer care. Strong team interaction skills. Excellent verbal and written communication skills, in person, by telephone, and with large teams. Ability to understand and analyse customer technical needs. Ability to participate, contribute and interact with Pre-Sales Technical Engineers, Product Management, Development, Technical Support and Sales teams Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-DF1

Lead and manage certification programs and compliance initiatives across regulated environments. | 5+ years in compliance and product management with deep expertise in FedRAMP and related frameworks. | Job Description: • Own the strategy, planning and resourcing for certification programs, including FedRAMP (Moderate and High), GovRAMP, DOD ATOs & Certifications as well as other government and global regulated-market frameworks. • Serve as stakeholder in partnership for Trust & Assurance Organization for certification maintenance, including assessments, continuous monitoring, and reauthorization activities. • Maintain authoritative knowledge of evolving regulatory requirements and proactively assess their impact on product direction and delivery. • Own and actively manage sponsorship for certification initiatives, ensuring sponsorship alignment to company strategy and sustained sponsor engagement. • Translate regulatory and security requirements into clear, buildable product requirements and technical specifications. • Partner with Product and Engineering teams to align roadmap prioritization based on certification timelines, risk posture, and business impact. • Regularly speak with customers to understand evolving challenges and regulatory needs, translating insights into product and certification priorities. • Bring strong technical product knowledge and acumen to shape secure, compliant product capabilities. • Own business OKR outcomes tied to certifications, including enabling new customer acquisition, regulated market entry, and revenue growth. • Enable and guide Sales by translating certification posture into clear, credible market narratives aligned with government initiatives, regulatory priorities, and buyer mandates. • Continuously track and communicate certification-driven business performance, including revenue trends and global public sector sales impact, ensuring product teams understand both momentum and emerging risk. • Define and drive AI-enabled approaches to certification delivery that reduce friction and increase time-to-market. • Drive the translation of evolving public sector and government AI requirements into concrete product capabilities and AI-enabled product evolution. • Facilitate cross-functional execution across Security, Engineering, Cloud Operations, Legal, Risk, and Customer-facing teams. • Coordinate certification execution, including response delegation and technical activity alignment across teams. • Build and articulate certification business cases, including effort estimation, financial modeling, and delivery of measurable ROI. • Serve as a visible industry leader and spokesperson on product certifications through conferences, events, and thought leadership. • Involved in industry working groups and forums influencing compliance mandates and roadmaps. Requirements: • Bachelor’s degree in computer science, business, or engineering. • 5+ years of experience in compliance-related roles • 5+ years of experience in product management. • Proven ownership of FedRAMP authorization from planning through authorization and ongoing operations. • Deep expertise across compliance frameworks, including FedRAMP High and Moderate, IL4/5/6, NIAP Common Criteria, NIST 800-53, Essential 8, IRAP, and similar. • Experience with cloud-native products and SaaS environments. • Demonstrated ability to lead cross-functional initiatives without formal authority. • Experience working with regulated customer environments such as government, defense, or critical infrastructure. • A business-minded leader who views certifications as a lever for growth, not a concluded target itself. • A seasoned leader with hands-on experience running complex compliance and certification programs. • A positive, aspirational mindset that is contagious, energizing others in the achievement of impact and excellence. • Professional in a remote-first environment, with a strong expectation of availability, responsiveness, and visible leadership. • Strong business acumen with the ability to think strategically and apply financial rigor for the analysis of certification investments. • A self-starter who learns quickly and thrives in evolving markets and technologies. • An excellent communicator with executive-level written, verbal, and presentation skills. Benefits: • Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development

The Software Development Manager will lead a team focused on solving critical security challenges in identity and authentication, overseeing the development of platform services. This role involves fostering an agile culture and driving operational improvements to deliver secure and scalable solutions. | Candidates should have over 5 years of experience in delivering enterprise-ready cloud-based systems and at least 3 years of engineering team management experience. A strong background in modern programming languages and familiarity with authentication protocols is also required. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Join us as a Software Development Manager and play a pivotal role in launching and enhancing our SaaS platform services. In this role, you will initially lead a team focused on solving critical security challenges in identity and authentication — designing, developing, and maintaining secure access services that scale across our products. Over time, your scope will expand into additional platform domains, enabling other products to onboard seamlessly to the platform. This role offers a unique opportunity to demonstrate your technical leadership, grow and develop a diverse engineering team, and overcome cloud-scale challenges to deliver secure, reliable, and extensible platform systems. What You’ll Do Leadership & Management Direct and manage a focused engineering team, ensuring alignment with company goals and efficient resource allocation. Build a strong engineering culture rooted in accountability, collaboration, and continuous improvement. Strategic Development Oversee development of platform services with an initial focus on identity & authentication (auth flows, SSO, OIDC, access control). Partner with product and security teams to define priorities, and expand scope into additional platform capabilities over time. Operational Excellence Foster an adaptive, agile culture where the team delivers secure, scalable, and resilient solutions. Drive operational improvements and enforce high standards in availability, reliability, and customer support. Team Development & Mentorship Recruit top talent, set clear expectations, and mentor engineers for growth in technical, product, and interpersonal skills. Empower senior engineers to lead technically while ensuring you stay engaged in understanding and representing the work. Communication & Collaboration Effectively communicate with stakeholders, ensuring team alignment with organizational objectives. Build cross-functional partnerships across product, security, and engineering to drive outcomes. What You’ll Bring 3+ years of engineering team management experience. 5+ years’ experience delivering and supporting enterprise-ready cloud-based systems. Solid Understanding of modern design patterns. Experience with the full development lifecycle, including product release in an agile environment. Experience working on an Agile team in a continuous integration and development environment. Experience partnering with product or program management teams. Strong background in one or more modern programming languages (C#, Golang, Java, etc.). Experience with agile methodologies and leading teams in a continuous integration/delivery environment. Expertise in developing API services and scalable microservices architectures. Experience with public cloud platforms (AWS, GCP, Azure). Prior experience with containerization and orchestration (Docker, Kubernetes). Familiarity with authentication/authorization protocols (OIDC, SAML, OAuth2) and building secure identity services. Understanding of automated testing practices (unit, e2e, integration, smoke). Who You Are You are a team force-multiplier who increases the impact of a team. You lead by example and do this via systems of feedback, structure, and direction. You recognize talents who are interested in growing, and you are invested in helping them learn and scale. You are flexible and can adapt to shifting situations and requirements. You take the initiative to fix issues before being assigned to them. You are persistent when facing roadblocks, overcoming them efficiently, and know how to coordinate with others when necessary. You hold high standards, continuously raise the bar, and drive our teams to deliver high-quality products, services, and processes. You understand software development best practices from appropriate testing paradigms to effective peer code reviews and resilient architectures. You know how to balance speed and risks; you make decisions based on data. Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-BS1

Build and maintain dashboards and reports, support vendor management and financial analysis, and partner cross-functionally to drive operational and product insights. | 4-6 years in business/data/financial analysis with strong Power BI skills, SQL proficiency, vendor management experience, and excellent communication for senior leadership. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Reporting to the SVP of Technology Operations, the Senior Business & Data Analyst is a hands-on role responsible for building analytics and dashboards, supporting vendor management processes, and performing financial analysis across the product and engineering organization. This individual will partner closely with Product, Engineering, Finance, Marketing & Sales Operations, and Procurement to deliver insights that drive operational efficiency, product health, and cost optimization. This is an analytics-first role with a strong cross-functional focus — ideal for someone who thrives on turning complex data into clear, actionable insights that support executive and board-level decisions. An openness to leveraging emerging technologies, including AI-enabled analytics tools, is highly valued. What You’ll Do Build and maintain Power BI dashboards and recurring reporting packages that highlight Product and Engineering’s financial and operational performance. Develop PLG reporting and product health dashboards that support recurring product and business reviews. Partner with Product, Sales Ops, and Marketing Ops teams to deliver cross-functional analytics that support strategic initiatives. Create polished, executive-ready reports and presentations that communicate insights to senior leadership and the board. Automate recurring reporting processes to improve accuracy and reduce manual effort. Explore opportunities to enhance reporting efficiency through AI-powered tools and automation. Ensure strong data hygiene and governance across all reporting sources. Act as Engineering’s liaison with the company’s Procurement function, shepherding vendor renewals and new tool requests through corporate processes. Maintain accurate records of Engineering’s vendor contracts, renewal dates, and usage data. Support SVP in high-value vendor negotiations such as with cloud service providers and other key vendors. Provide spend and usage insights to Procurement and Finance during renewal or negotiation cycles. Support proactive vendor management by tracking ownership, usage, and spend of Engineering’s tool stack. Conduct financial analyses to support investment evaluation, profitability analysis, and scenario planning. Partner with Finance, Procurement, and Engineering to identify cost savings opportunities, such as vendor consolidation, license optimization, and usage efficiency. Contribute to the preparation of executive-ready materials by translating financial and operational data into clear narratives. What You’ll Bring Bachelor’s degree in Finance, Business, Computer Science, Data Analytics, or related field (or equivalent experience). 4–6 years of experience in business analytics, data analysis or financial analysis, within SaaS/technology. Strong experience with Power BI (or equivalent BI tools) for dashboards and data visualization. Proficiency in SQL for querying and analyzing large datasets. Strong analytical skills with the ability to work with large, complex data sets. Familiarity with vendor management or procurement-related processes. Proficiency with Excel and financial modeling. Excellent communication skills, including the ability to prepare polished reports and presentations for senior audiences. Familiarity with AI-driven analytics or reporting tools (e.g., Power BI Copilot, SQL assistants) is a plus. Nice To Have Exposure to cloud financial management (AWS, Azure, or GCP). FinOps Foundation knowledge or certification. SaaS, cybersecurity, or enterprise software background. Hands-on and detail-oriented, with a data-driven mindset. Comfortable operating in a fast-paced, high-growth environment. Strong collaborator across Engineering, Product Management, Finance, and Procurement. Curious about applying AI to enhance analytics, automation, and data storytelling. Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life are just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-JB1

Build and maintain dashboards and reports to support product and engineering financial and operational performance, manage vendor contracts and procurement processes, and provide financial insights for cost optimization. | 4-6 years experience in business/data/financial analysis in SaaS or technology, strong Power BI and Excel skills, proficiency with SQL, vendor management familiarity, excellent communication, and openness to AI analytics tools. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Reporting to the SVP of Technology Operations, the Senior Business & Data Analyst is a hands-on role responsible for building analytics and dashboards, supporting vendor management processes, and performing financial analysis across the product and engineering organization. This individual will partner closely with Product, Engineering, Finance, Marketing & Sales Operations, and Procurement to deliver insights that drive operational efficiency, product health, and cost optimization. This is an analytics-first role with a strong cross-functional focus - ideal for someone who thrives on turning complex data into clear, actionable insights that support executive and board-level decisions. An openness to leveraging emerging technologies, including AI-enabled analytics tools, is highly valued. What You'll Do • Build and maintain Power BI dashboards and recurring reporting packages that highlight Product and Engineering's financial and operational performance. • Develop PLG reporting and product health dashboards that support recurring product and business reviews. • Partner with Product, Sales Ops, and Marketing Ops teams to deliver cross-functional analytics that support strategic initiatives. • Create polished, executive-ready reports and presentations that communicate insights to senior leadership and the board. • Automate recurring reporting processes to improve accuracy and reduce manual effort. Explore opportunities to enhance reporting efficiency through AI-powered tools and automation. • Ensure strong data hygiene and governance across all reporting sources. • Act as Engineering's liaison with the company's Procurement function, shepherding vendor renewals and new tool requests through corporate processes. • Maintain accurate records of Engineering's vendor contracts, renewal dates, and usage data. • Support SVP in high-value vendor negotiations such as with cloud service providers and other key vendors. • Provide spend and usage insights to Procurement and Finance during renewal or negotiation cycles. • Support proactive vendor management by tracking ownership, usage, and spend of Engineering's tool stack. • Conduct financial analyses to support investment evaluation, profitability analysis, and scenario planning. • Partner with Finance, Procurement, and Engineering to identify cost savings opportunities, such as vendor consolidation, license optimization, and usage efficiency. • Contribute to the preparation of executive-ready materials by translating financial and operational data into clear narratives. What You'll Bring • Bachelor's degree in Finance, Business, Computer Science, Data Analytics, or related field (or equivalent experience). • 4-6 years of experience in business analytics, data analysis or financial analysis, within SaaS/technology. • Strong experience with Power BI (or equivalent BI tools) for dashboards and data visualization. • Proficiency in SQL for querying and analyzing large datasets. • Strong analytical skills with the ability to work with large, complex data sets. • Familiarity with vendor management or procurement-related processes. • Proficiency with Excel and financial modeling. • Excellent communication skills, including the ability to prepare polished reports and presentations for senior audiences. • Familiarity with AI-driven analytics or reporting tools (e.g., Power BI Copilot, SQL assistants) is a plus. Nice To Have • Exposure to cloud financial management (AWS, Azure, or GCP). • FinOps Foundation knowledge or certification. • SaaS, cybersecurity, or enterprise software background. • Hands-on and detail-oriented, with a data-driven mindset. • Comfortable operating in a fast-paced, high-growth environment. • Strong collaborator across Engineering, Product Management, Finance, and Procurement. • Curious about applying AI to enhance analytics, automation, and data storytelling. Better Together Diversity. Inclusion. They're more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life are just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-JB1

Manage and grow a partner ecosystem to drive sales goals through enablement, coaching, and joint business planning. | 4+ years partner management experience in software security, bachelor’s degree or equivalent, strong communication and relationship-building skills. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role The Partner Manager is responsible for executing our partner ecosystem strategy to help achieve the region’s sales goals.As an active member of the go-to-market team, you’re responsible for building and orchestrating a complete partner ecosystem including VARs, VADs, Service Delivery Partners, and Technology Alliance Partners. You represent the full portfolio of BeyondTrust products and services to your assigned partners, driving partner enablement and engagement to ensure business growth with partner and customer success. What You’ll Do • Drive peer-to-peer discussions between partners and BeyondTrust AEs acting as the primary point of contact. • Accountable for driving partner originated opportunities and measuring, tracking, and monitoring progress to quarterly goals • Coach our sales team on how to engage ecosystem partners of all types and connect sellers with ecosystem partners at an account and opportunity level. • Conduct regular check ins and business reviews to assess partner performance and alignment to identify opportunities for growth and improvement • Help identify cross-sell opportunities as add-on business to initial sales in conjunction with the partner • Deliver partner sales enablement as educator and coach to partners and orchestrate additional sales and technical training and certification as needed by ecosystem partners. • Provide partner sales and technical team with marketing materials, product updates, and competitive insights to support day to day pipeline. • Manage potential channel conflict by fostering excellent communication internally and externally, driving adherence to our channel rules of engagement. • Conduct virtual training sessions, webinars, and knowledge sharing initiatives • Proactively lead joint account mapping with partners and leverage account mapping tools to drive 100% partner involvement in opportunities. What You’ll Bring • Experience working as an AE or partner manager with a large national partner • 4+ years’ experience of partner management in software security • Bachelor’s degree or related field or equivalent experience • Knowledge of partner ecosystem in the territory • Demonstrated ability to establish positive and lasting business relationships • Experience in strategic joint business planning with partners • Demonstrated track record of meeting and / or exceeding revenue objectives • High-energy, motivated self-starter with curiosity and passion for learning • Exceptional communication and presentation skills to all levels of partner organizations • Strong interpersonal skills and high emotional intelligence Nice To Have • Existing relationships with existing or potential BeyondTrust partners • Experience in analyzing performance to identify areas of improvement and optimization • Experience with Salesforce CRM, Partner Relationship Management systems, and report building Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com.

Manage full sales lifecycle including prospecting, qualifying, closing new business, upselling, and collaborating with internal teams and channel partners within a defined territory. | 8+ years of sales experience in cybersecurity or related SaaS, located within Houston territory, bachelor’s degree, Salesforce proficiency, and strong communication skills. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. Please note: Due to customer and partner alignment candidates must reside in a commutable distance to Houston, Texas. The Role Identify, generate, qualify, and close new business for customers and prospects in a defined territory. Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business). What You’ll Do Develop new and existing accounts within defined territory. Establish and deliver a sales strategy which outlines a roadmap to quota attainment Sales forecasting, lead generation, prospecting, and strategic relationship development Upsell ‘New Product’ to existing customers. Work with assigned Account Executive – Enterprise Assist’s to intelligently cover and proactively hunt for Add-on opportunity within territory. Maintain whitespace for all focus customers. Partner closely with Vice President, SE’s, PM’s and wider POD to deliver strategic goals Align with Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible Align with SDR team to proactively cover your total addressable market (focus and non-focus territory accounts) Attend corporate trade shows and events Maintain sales pipeline activity in Salesforce Schedule and conduct product demonstrations and detailed presentations to prospects, customers and partners Lead RFP responses for your accounts What You’ll Bring Must be located in the territory covered Bachelor’s degree 8+ years’ sales experience with a demonstrated track record of consistently meeting or exceeding annual quota Experience with cybersecurity software, enterprise software, IT services, SaaS, IoT or related managed services sales to global organizations Experience with Salesforce Able to command sales message and sale Experience leveraging the channel to drive business Excellent communication skills Ability to travel within region Nice To Have Prior experience selling PAM software solutions Completed 2 professional sales training courses (Sandler, SPIN, DISC, TAS, or Miller) Strategic Account Management Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the worldwide leader in intelligent identity and access security, enabling organizations to protect identities, stop threats, and deliver dynamic access. We are leading the charge in innovating identity-first security and are trusted by 20,000 customers, including 75 of the Fortune 100, plus a global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-JC1