BetterUp

Lead change communications strategies for enterprise transformations, develop narratives, influence stakeholders, and equip leaders to drive change. | Deep experience in change management or organizational transformation, exceptional communication skills, and enterprise client experience in large organizations. | Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking. The Opportunity At BetterUp, we’re building a new kind of partnership with our customers – one that drives deep transformation. The key to any long-lasting transformation is strong change management – that’s where you come in. As one of the first Strategic Change Management Partners, you’ll play a central role in helping transformations for our enterprise clients be successful. With our clients, you’ll co-create change management strategies, ensuring the right folks are prepared at the right time with the right messages, at every level of the client organization. You’ll develop communications strategies that build belief, inspire action, and sustain momentum across. This role is about leading change through communications—not just delivering messages, but shaping the story that makes change possible. This is not a back-office, post-sale support role. This is a front-line, high-trust, high-impact leadership seat. What You’ll Do • Lead change communications strategy for major enterprise deployments, designing narratives and messaging architectures that inspire adoption and alignment. • Translate complex business and talent challenges into clear, compelling change narratives — and advise on how to keep the momentum going. • Build trust and influence across senior stakeholders, acting as a thought partner, advisor, and driver of change. • Map stakeholders and cascade paths, identifying champions and skeptics, and designing strategies that build trust across complex organizations. • Develop and deliver campaigns across multiple channels (email, live events, digital platforms, executive forums) with quality and consistency that earns credibility. • Equip managers and frontline leaders with toolkits, talking points, and coaching to act as multipliers of change. • Sense and adapt in real time—establish listening loops and use insights to refine messaging and interventions. If you have some or all of the following, please apply • Deep experience in change management, organizational transformation, or human capital consulting. • Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds. • Multi-disciplinary skillset that spans change, comms, and experience design—you can think like a consultant and deliver like a marketer. • Creative and tactical chops, with an eye for quality in copy, visuals, and user experience. • Resilience and adaptability in managing intense launch cycles and quieter sustain phases without burning out. • A builder’s mindset—you thrive in ambiguity, enjoy writing the playbook, and don’t need a big team to get started. • Enterprise client experience, ideally in large-scale, global organizations where complexity is the norm. AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Workforce Policy & Location: • We are a hybrid company with a focus on in-person collaboration when necessary. Expected to be available to work from one of our office hubs at least 2 days per week, or 8 days per month. • Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. Please ensure you can realistically commit to this structure before applying. We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

Lead and develop the commercial legal team, negotiate enterprise SaaS agreements, and build scalable contract systems. | 10+ years of experience in commercial SaaS contracting, expertise in enterprise agreements, and strong operational and leadership skills. | Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least 2 days per week, or 8 days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. Please ensure you can realistically commit to this structure before applying. The Opportunity Reporting to the Chief Legal Officer, we’re looking for an Associate General Counsel, Commercial with B2B SaaS or significant high value commercial transactions experience to lead our commercial contracting function and build the infrastructure that helps us scale with clarity and speed. You’ll own enterprise negotiations, lead a high-performing team, and build scalable systems that provide visibility into deal pipeline and contracting operations. You'll also help modernize our contract templates to reflect our evolving AI-powered products. This role requires executive presence, strong commercial judgment, and experience managing complex deal flows while ensuring our commercial terms reflect SaaS and large global customer market expectations. This is ideal for an experienced attorney who thrives on building processes, coaching teams, identifying and resolving operational bottlenecks, and partnering deeply with Sales, Finance and Product to drive business outcomes What you’ll Do: Team Leadership & Development • Manage the commercial legal team and potentially deals desk setting clear expectations, priorities, and development paths • Develop and maintain fallback terms and decision frameworks to empower teams to move quickly and consistently • Member of the legal leadership team and acting as a guide to the broader legal team and contribute to cross-functional legal strategy and decision-making Commercial Strategy and Deal Execution • Lead negotiations for enterprise SaaS agreements, strategic partnerships, and high-value vendor contracts • Establish service level expectations and intake/triage processes that balance speed with quality. • Advise cross-functional teams on deal structure, risk mitigation, and commercial positioning • Establish intake processes, service levels, and operating rhythms that balance speed with quality • Partner closely with Sales leadership and Finance to shape deal strategy, manage pipeline risk, and accelerate enterprise cycles, serving as a trusted advisor to senior business leaders. • Support customized deals by aligning legal terms with product capabilities, technical requirements, and customer expectations Systems, Visibility & Process Excellence • Implement and optimize CLM systems to track agreements, key terms, and renewal cycles • Build dashboards providing real-time visibility into deal flow and bottlenecks • Lead development of templates, automation, and workflows that streamline the commercial lifecycle Risk Management and Governance • Identify and manage legal risks related to commercial activities, data commitments, AI technologies, and customer obligations • Shape commercial policies that balance compliance, operational needs, and business growth Template Modernization & Product Evolution • Lead refresh of contract templates to reflect new products, AI capabilities, and data governance requirements • Collaborate with Privacy, AI Governance, and Product teams to translate regulatory requirements into defensible contract language • Monitor market trends to keep BetterUp’s contracting approach current and competitive • Monitor market trends and competitive positioning to keep BetterUp's contracting approach current and commercially viable What you bring: • JD from an accredited law school and active Bar membership in at least one U.S. jurisdiction or eligibility for Registered In-House Counsel. • 10+ years of experience in commercial and SaaS contracting across law firm and in-house roles, ideally at a scaling technology company with enterprise or AI-focused products. • Expertise negotiating enterprise SaaS agreements, licensing deals, procurement contracts, and complex commercial transactions. • Working knowledge of privacy, data governance, AI-related provisions, and international data privacy laws (e.g., GDPR, CCPA). • Strong knowledge of intellectual property and open-source licensing. • Operational mindset with experience building contracting systems, deal desk functions, and workflows that improve visibility and efficiency. • Executive presence with strong relationship-building skills across Sales, Finance, and leadership—comfortable as a strategic partner. • Clear communication skills with the ability to simplify complexity and influence decisions. • Strong business judgment balancing legal risks with commercial objectives. • Proven ability to work autonomously, manage multiple priorities, and thrive in a fast-paced environment. • A collaborative, inclusive approach to partnering across teams. AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. • Access to BetterUp coaching; one for you and one for a friend or family member • A competitive compensation plan with opportunity for advancement • Medical, dental, and vision insurance • Flexible paid time off • Per year: • All federal/statutory holidays observed • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work) • 5 Volunteer Days to give back • Learning and Development stipend • Company wide Summer & Winter breaks • Year-round charitable contribution of your choice on behalf of BetterUp • 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. The base salary range for this role is as follows: New York City and San Francisco: $325,000 - 360,000 + Equity + Bonus Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

Partner with senior executives to lead enterprise-wide human capital transformation initiatives, translating complex challenges into actionable strategies and ensuring impactful deployment. | 15+ years of experience in strategic roles related to HR transformation, organizational development, or enterprise talent systems, with proven success in leading complex change initiatives at scale. | Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; Chicago, IL and the Arlington, VA metro area. Please ensure you can realistically commit to this structure before applying. Transform how the world’s leading companies invest in their people. At BetterUp, we’re building a new kind of partnership with our customers — one that doesn’t stop at platform adoption. We’re in the business of deep, lasting transformation. That’s where you come in. As a Principal Client Partner, you’ll partner directly with executives at the world’s top companies to shape human capital strategies that matter. You’ll co-create solutions that unlock performance, culture, and growth — and you’ll stay close to the ground as those plans become real. You won't be a passenger in this process; you’ll be the driver of strategic clarity, executive alignment, and long-term outcomes. This is not a back-office, post-sale support role. This is a front-line, high-trust, high-impact leadership seat. If you thrive on building executive relationships, architecting transformation, and making ideas real through people, let’s talk. What you’ll do: Serve as the strategic lead and executive counterpart for enterprise deployments, working side-by-side with CHROs and business leaders. Translate complex business and talent challenges into clear, compelling transformation plans — and own those solutions from design through deployment. Build trust and influence across senior stakeholders, acting as a thought partner, advisor, and driver of change. Lead a cross-functional deployment team (delivery, data, comms, change) — with you at the helm, aligning efforts to business impact. Facilitate strategic working sessions, steer executive updates, and own the story of value BetterUp delivers to the customer. Partner with the Account Team to ensure continuity and maximize expansion opportunities through advisory-led influence. Keep your eye on outcomes, not just deliverables — ensuring we deliver the transformation we promised. Bring pattern recognition, coaching mindset, and a high bar for strategic execution to every engagement. If you have some or all of the following, please apply: 15+ years of experience in consulting, HR transformation, organizational development, or a similar strategic role. A track record of executive-level advising, especially with CHROs or enterprise business leaders. Deep domain expertise in human capital, people strategy, or enterprise talent systems combined with business acumen. Experience leading complex, cross-functional deployments or change initiatives at scale. Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds. Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done. Experience operating inside high-growth SaaS, human transformation platforms, or people tech companies is a plus. A mindset rooted in outcomes, ownership, and long-term impact. AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. Access to BetterUp coaching; one for you and one for a friend or family member A competitive compensation plan with opportunity for advancement Medical, dental, and vision insurance Flexible paid time off Per year: All federal/statutory holidays observed 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work) 5 Volunteer Days to give back Learning and Development stipend Company wide Summer & Winter breaks Year-round charitable contribution of your choice on behalf of BetterUp 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. As part of this role, you’ll be eligible for an annual bonus. We’ll provide more details during your interview process. The base salary range for this role is: $280,000 – $385,000: New York City and San Francisco $252,200 – $346,500: All other Hub Offices This role qualifies for an additional annual bonus. Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co #LI-Hybrid

Partner with enterprise clients to design and implement human capital transformation strategies, leading cross-functional teams and ensuring impactful outcomes. | Over 15 years of senior leadership experience in operations, guest experience, and organizational change, with strong client relationship skills and strategic planning capabilities. | Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can't cram it all in here, but you'll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting-and the job description below feels like a fit-we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; Chicago, IL and the Arlington, VA metro area. Please ensure you can realistically commit to this structure before applying. Transform how the world's leading companies invest in their people. At BetterUp, we're building a new kind of partnership with our customers - one that doesn't stop at platform adoption. We're in the business of deep, lasting transformation. That's where you come in. As a Principal Client Partner, you'll partner directly with executives at the world's top companies to shape human capital strategies that matter. You'll co-create solutions that unlock performance, culture, and growth - and you'll stay close to the ground as those plans become real. You won't be a passenger in this process; you'll be the driver of strategic clarity, executive alignment, and long-term outcomes. This is not a back-office, post-sale support role. This is a front-line, high-trust, high-impact leadership seat. If you thrive on building executive relationships, architecting transformation, and making ideas real through people, let's talk. What you'll do: • Serve as the strategic lead and executive counterpart for enterprise deployments, working side-by-side with CHROs and business leaders. • Translate complex business and talent challenges into clear, compelling transformation plans - and own those solutions from design through deployment. • Build trust and influence across senior stakeholders, acting as a thought partner, advisor, and driver of change. • Lead a cross-functional deployment team (delivery, data, comms, change) - with you at the helm, aligning efforts to business impact. • Facilitate strategic working sessions, steer executive updates, and own the story of value BetterUp delivers to the customer. • Partner with the Account Team to ensure continuity and maximize expansion opportunities through advisory-led influence. • Keep your eye on outcomes, not just deliverables - ensuring we deliver the transformation we promised. • Bring pattern recognition, coaching mindset, and a high bar for strategic execution to every engagement. If you have some or all of the following, please apply: • 15+ years of experience in consulting, HR transformation, organizational development, or a similar strategic role. • A track record of executive-level advising, especially with CHROs or enterprise business leaders. • Deep domain expertise in human capital, people strategy, or enterprise talent systems combined with business acumen. • Experience leading complex, cross-functional deployments or change initiatives at scale. • Exceptional communication skills and the ability to craft and deliver a narrative that moves hearts and minds. • Comfort with ambiguity, a bias for action, and a drive to make things better, not just get them done. • Experience operating inside high-growth SaaS, human transformation platforms, or people tech companies is a plus. • A mindset rooted in outcomes, ownership, and long-term impact. AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology - people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you'll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. • Access to BetterUp coaching; one for you and one for a friend or family member • A competitive compensation plan with opportunity for advancement • Medical, dental, and vision insurance • Flexible paid time off • Per year: • All federal/statutory holidays observed • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work) • 5 Volunteer Days to give back • Learning and Development stipend • Company wide Summer & Winter breaks • Year-round charitable contribution of your choice on behalf of BetterUp • 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. As part of this role, you'll be eligible for an annual bonus. We'll provide more details during your interview process. The base salary range for this role is: $280,000 - $385,000: New York City and San Francisco $252,200 - $346,500: All other Hub Offices This role qualifies for an additional annual bonus. Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co #LI-Hybrid

Build automation tools, data pipelines, and enterprise-grade features for Performance Intelligence systems. | 7+ years of software engineering experience, proficiency in backend and frontend development, and experience with large-scale data processing. | Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; Chicago, IL; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying. We're looking for a driven full stack software engineer who thrives at the intersection of data, automation, and product development. Someone who sees manual processes as opportunities for innovation, and who wants to build the intelligence infrastructure that transforms how organizations understand and develop their people. Performance Intelligence Our team is reframing BetterUp from a coaching vendor into a differentiated strategic partner through the "Performance Intelligence flywheel": talent insights → action at scale → proven ROI → more data → deeper insights → more impact. We're building the Intelligence Layer that unlocks BetterUp's vast unstructured data—session recordings, chat interactions, and behavioral signals—to deliver unprecedented workforce insights to our partners. We're at an inflection point. We've proven the concept with early partners, and now we need to scale. That means transforming manual, high-touch processes into automated, self-service capabilities that can serve hundreds of partners while maintaining the depth and quality of insights that make us unique. As part of the platform organization, you'll work in a data-driven environment building systems that democratize access to intelligence across our entire partner experience—from in-product Performance Intelligence features to consultative touchpoints with PICs, Partner Value teams, and Labs. You'll collaborate closely with Data Scientists and ML Engineers to operationalize cutting-edge models and make them accessible to the teams that drive partner value. What You’ll Do Automation & Scale: • Architect and build automation tooling that reduces manual effort in insight generation and delivery by 75%, unlocking our ability to scale from 15-25 partners to hundreds • Design and implement data pipelines that systematically process unstructured data (session recordings, chat logs, behavioral signals) through our Intelligence Layer • Build self-service tooling that empowers cross-functional teams (PICs, Partner Value, Labs) to access and deliver insights without engineering bottlenecks • Develop monitoring and observability systems to ensure insight quality and pipeline reliability at scale Product Engineering • Collaborate with product, design, and data science to craft enterprise-grade experiences for Performance Intelligence features on our SPAs frontend (Ember, Lit) and backend services (Ruby, Elixir) • Build robust APIs and interfaces that surface Intelligence Layer capabilities across multiple touchpoints—both in-product and through consultative tools • Partner with ML Engineers and Data Scientists to operationalize unstructured data models and signal detection systems • Strong desire to delight enterprise customers and partners by building software that delivers actionable insights they can't get anywhere else Infrastructure & Reliability • Own your components during the entire lifecycle, from planning, development, deployment and maintenance phase • Build scalable and resilient systems using container technologies (Docker, K8s) and cloud infrastructure as code (AWS, Terraform) • Design data infrastructure that handles growing volumes of session recordings, chat data, and behavioral signals while maintaining performance and cost efficiency • Implement data quality checks and validation systems to ensure insight accuracy and reliability If you have some or all of the following, please apply: Required • 7+ years relevant experience, at least part of which in a startup or high-growth environment • Strong software engineering practices (coding, unit testing, code reviews, design documentation and collaborative reviews) • Backend development: Experience with modern backend tech stacks (we use Ruby and Elixir, but expertise in Python, Node.js, Go, or similar is valued) • Frontend development: JavaScript/TypeScript, HTML5, CSS3 and knowledge of modern frontend frameworks • Experience building data pipelines, ETL processes, or working with large-scale data processing • Comfort working with both structured and unstructured data • Strong verbal and written communication skills • Alignment with BetterUp's mission of enabling self-driven behavior change Valued • Experience with ML model operationalization or MLOps practices • Familiarity with data transformation and automation tools (Airflow, dbt, etc.) • Background in building internal tools and self-service platforms • Experience with Ruby, Elixir, Rails, EmberJS • Understanding of data warehousing, analytics platforms, or BI tools • Previous work on B2B SaaS products serving enterprise customers • Interest in organizational psychology, talent analytics, or HR tech What Success Looks Like • By the end of your first year, you will have: • Delivered automation that measurably reduces manual LOE in insight generation and delivery • Built systems that enable Performance Intelligence to scale to 3-5x more partners • Created tools that democratize Intelligence Layer access across cross-functional teams • Improved data pipeline reliability and insight quality through robust engineering • Contributed to making BetterUp's Performance Intelligence an indispensable strategic platform for our partners AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. • Access to BetterUp coaching; one for you and one for a friend or family member • A competitive compensation plan with opportunity for advancement • Medical, dental, and vision insurance • Flexible paid time off • Per year: • All federal/statutory holidays observed • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work) • 5 Volunteer Days to give back • Learning and Development stipend • Company wide Summer & Winter breaks • Year-round charitable contribution of your choice on behalf of BetterUp • 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. The base salary range for the role is as follows: New York and San Francisco: $216,000 - $297,000 Austin and Arlington (D.C. Area): $194,000 - $267,300 Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

Design and deliver partner-facing analytics, manage data flows, and leverage AI tools for insights. | 7+ years in data analytics/business intelligence, expert in visualization tools, systems thinking, AI collaboration, and stakeholder management. | Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 1 If that sounds exciting—and the job description below feels like a fit—we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Arlington, VA metro area. Please ensure you can realistically commit to this structure before applying. This position is open to a limited amount of exceptions for Remote work - these will be evaluated based on business need and not guaranteed. About the Role: We're seeking a Senior Reporting Analyst to own partner-facing analytics and reporting while building the processes for our data analytics function. You'll deliver actionable insights on license utilization, engagement, satisfaction, and performance metrics through both proactive reporting and a structured intake process. This role requires strong systems thinking to understand how data flows across our ecosystem and how to synthesize information from multiple sources into cohesive narratives. You'll produce high-quality reports and dashboards while establishing frameworks for scalable analytics delivery, including leadership of offshore/BPO analyst resources. You should be comfortable leveraging AI and agentic workflows to accelerate analysis, identify patterns, and automate routine reporting. What you’ll do: Analytics Intake & Request Management Serve as primary point of contact for analytics requests; triage, prioritize, and manage request queue Document patterns to identify automation opportunities and leverage AI tools to accelerate scoping Partner Analytics & Reporting Design and deliver comprehensive reports on license utilization, engagement, satisfaction, and behavioral patterns Analyze manager assessments (360-degree feedback, leadership development metrics) and coach feedback themes Monitor support tickets and create actionable reports identifying systemic issues Prepare templated Business Value Review (BVR) decks and execute custom ad-hoc analyses Use AI-powered analytics to automatically surface anomalies and trends Systems Thinking & Data Integration Map data flows across analytics ecosystem (Looker, Vitally, Salesforce, support systems, survey platforms) Understand metric relationships and synthesize disparate data sources into unified narratives Translate complex, multi-system data relationships into clear visualizations Identify opportunities for single sources of truth and eliminate conflicting data definitions AI & Agentic Analytics Integration Leverage AI tools to accelerate workflows from exploration to insight generation Design agentic workflows where AI autonomously generates reports and surfaces insights Establish validation processes for AI-generated analyses and partner with AI Engineer on enhancements Train offshore analysts on effective AI tool usage and monitor outputs for quality Team Structure & Offshore Analytics Enablement Build frameworks for prioritizing requests and routing to appropriate resources (senior analyst, offshore team, AI-powered self-service, automated reporting) Develop SOPs, templates, quality standards, and enablement programs for offshore/BPO analysts Mentor offshore team and teach them to validate AI analyses and escalate appropriately Cross-Functional Collaboration Partner with Data & Insights team on new models, dashboards, self-service tools, and AI-powered solutions Contribute to data governance initiatives and optimize analytics processes with Operations Program Manager If you have some or all of the following, please apply: Required 7+ years in data analytics/business intelligence with progressive responsibility Expert-level data visualization skills (Looker, Tableau, or Power BI required) Strong Excel/Google Sheets proficiency (advanced functions, pivot tables, data modeling) Demonstrated systems thinking: understanding data flows, metric interconnections, and multi-source synthesis Experience with statistical analysis and comfortable working with AI tools as collaborative partners Proven ability translating complex data into clear insights for non-technical audiences Experience creating client-facing reports with strong attention to detail Strong project management skills managing multiple priorities under deadlines Excellent communication and stakeholder management skills Experience in request-driven environments and understanding data architecture/lineage Preferred Background in SaaS, HR tech, learning & development, or coaching/consulting Experience managing offshore/distributed analytics teams Knowledge of customer success metrics, Salesforce, and platforms like Vitally or Gainsight Understanding of 360-degree feedback and talent development metrics Experience with data governance frameworks, AI-powered analytics tools, and prompt engineering Understanding of data integration patterns and ETL concepts Technical Skills Data Visualization: Looker (ideal), Tableau, Power BI, or similar Analytics: Excel/Google Sheets (advanced), statistical analysis tools AI/Automation: AI analytics tools, prompt engineering, agentic workflow design Systems: Salesforce, Vitally, understanding of data models and integration patterns AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. Access to BetterUp coaching; one for you and one for a friend or family member A competitive compensation plan with opportunity for advancement Medical, dental, and vision insurance Flexible paid time off Per year: All federal/statutory holidays observed 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work) 5 Volunteer Days to give back Learning and Development stipend Company wide Summer & Winter breaks Year-round charitable contribution of your choice on behalf of BetterUp 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. The base salary range for this role is as follows: $152,000 - $209,000: San Francisco Bay Area, New York City, and Seattle $136,800-188,100: All other locations We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co #LI-Hybrid

Build automation tools, data pipelines, and enterprise-grade features for Performance Intelligence, collaborating with cross-functional teams. | 7+ years of relevant experience, proficiency in backend and frontend development, experience with large-scale data processing, and familiarity with unstructured data. | Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; Chicago, IL; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying. We're looking for a driven full stack software engineer who thrives at the intersection of data, automation, and product development. Someone who sees manual processes as opportunities for innovation, and who wants to build the intelligence infrastructure that transforms how organizations understand and develop their people. Performance Intelligence Our team is reframing BetterUp from a coaching vendor into a differentiated strategic partner through the "Performance Intelligence flywheel": talent insights → action at scale → proven ROI → more data → deeper insights → more impact. We're building the Intelligence Layer that unlocks BetterUp's vast unstructured data—session recordings, chat interactions, and behavioral signals—to deliver unprecedented workforce insights to our partners. We're at an inflection point. We've proven the concept with early partners, and now we need to scale. That means transforming manual, high-touch processes into automated, self-service capabilities that can serve hundreds of partners while maintaining the depth and quality of insights that make us unique. As part of the platform organization, you'll work in a data-driven environment building systems that democratize access to intelligence across our entire partner experience—from in-product Performance Intelligence features to consultative touchpoints with PICs, Partner Value teams, and Labs. You'll collaborate closely with Data Scientists and ML Engineers to operationalize cutting-edge models and make them accessible to the teams that drive partner value. What you’ll do: Automation & Scale: • Architect and build automation tooling that reduces manual effort in insight generation and delivery by 75%, unlocking our ability to scale from 15-25 partners to hundreds • Design and implement data pipelines that systematically process unstructured data (session recordings, chat logs, behavioral signals) through our Intelligence Layer • Build self-service tooling that empowers cross-functional teams (PICs, Partner Value, Labs) to access and deliver insights without engineering bottlenecks • Develop monitoring and observability systems to ensure insight quality and pipeline reliability at scale Product Engineering: • Collaborate with product, design, and data science to craft enterprise-grade experiences for Performance Intelligence features on our SPAs frontend (Ember, Lit) and backend services (Ruby, Elixir) • Build robust APIs and interfaces that surface Intelligence Layer capabilities across multiple touchpoints—both in-product and through consultative tools • Partner with ML Engineers and Data Scientists to operationalize unstructured data models and signal detection systems • Strong desire to delight enterprise customers and partners by building software that delivers actionable insights they can't get anywhere else Infrastructure & Reliability: • Own your components during the entire lifecycle, from planning, development, deployment and maintenance phase • Build scalable and resilient systems using container technologies (Docker, K8s) and cloud infrastructure as code (AWS, Terraform) • Design data infrastructure that handles growing volumes of session recordings, chat data, and behavioral signals while maintaining performance and cost efficiency • Implement data quality checks and validation systems to ensure insight accuracy and reliability If you have some or all of the following, please apply: Required: • 7+ years relevant experience, at least part of which in a startup or high-growth environment • Strong software engineering practices (coding, unit testing, code reviews, design documentation and collaborative reviews) • Backend development: Experience with modern backend tech stacks (we use Ruby and Elixir, but expertise in Python, Node.js, Go, or similar is valued) • Frontend development: JavaScript/TypeScript, HTML5, CSS3 and knowledge of modern frontend frameworks • Experience building data pipelines, ETL processes, or working with large-scale data processing • Comfort working with both structured and unstructured data • Strong verbal and written communication skills • Alignment with BetterUp's mission of enabling self-driven behavior change Valued: • Experience with ML model operationalization or MLOps practices • Familiarity with data transformation and automation tools (Airflow, dbt, etc.) • Background in building internal tools and self-service platforms • Experience with Ruby, Elixir, Rails, EmberJS • Understanding of data warehousing, analytics platforms, or BI tools • Previous work on B2B SaaS products serving enterprise customers • Interest in organizational psychology, talent analytics, or HR tech What Success Looks Like: • By the end of your first year, you will have: • Delivered automation that measurably reduces manual LOE in insight generation and delivery • Built systems that enable Performance Intelligence to scale to 3-5x more partners • Created tools that democratize Intelligence Layer access across cross-functional teams • Improved data pipeline reliability and insight quality through robust engineering • Contributed to making BetterUp's Performance Intelligence an indispensable strategic platform for our partners AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. • Access to BetterUp coaching; one for you and one for a friend or family member • A competitive compensation plan with opportunity for advancement • Medical, dental, and vision insurance • Flexible paid time off • Per year: • All federal/statutory holidays observed • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work) • 5 Volunteer Days to give back • Learning and Development stipend • Company wide Summer & Winter breaks • Year-round charitable contribution of your choice on behalf of BetterUp • 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. The base salary range for the role is as follows: New York and San Francisco: $216,000 - $297,000 Austin and Arlington (D.C. Area): $194,000 - $267,300 Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co #LI-Hybrid