BetterUp

Develop and implement go-to-market strategy and manage cross-functional initiatives with executive communications. | Requires 3+ years in strategy consulting, investment banking, or private equity with strong analytical and project management skills. | Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying. As a Strategy & Operations Manager, Account Management you will join a team of Strategy & Business Operations Associates, who partner closely with the Chief of Staff to uncover data-driven insights and implement cross-functional initiatives to enable coaching at scale. In this specific role you will be focused on building a new go-to-market segment and approach that focuses on creating CxO engagement through peer connections and a consultative, solution based sales experience. For success in the role it is critical that you are comfortable working alongside BetterUp’s executive team and board of directors to develop, drive, and report on the most pressing organizational initiatives that drive key business outcomes. You handle problem-solving with poise and attention to detail, ensuring that all functions of your business are operating efficiently. Qualified candidates have data analytics capabilities, are operationally-savvy, well-organized, passionate about solving problems, and have the executive presence to manage complex interpersonal situations. What you’ll do: Join the team already in motion to test out a new go to market (GTM) strategy: Drives account and key stakeholder research for the enterprise organizations in the segment Crafts all executive communications and deliverables (outside of formal proposal) Orchestrates internal cross-functional coordination, collaboration, and processes Manages engagement with the CxOs team at the prospect organization to ensure alignment Leads RFP responses as needed including strategy and coordination of response materials Accountable for pipeline generation within the new segment. For clarity, this does NOT mean the candidate is doing cold outreach etc, but the organizational metric that should move with a job well done is the pipeline we generate in the new GTM segment. Strategy & Operations Associate (more broadly): Launch, implement and report on key projects to drive efficiency and scale: Independently develop thorough and complete analysis for each project Provide insights from project results which allow business partners to take effective action to improve our coaching platform Project manage multiple key business initiatives, at different stages, all at the same time Elevate cross-functional data-driven decision making Create tools and reports to elevate executive decision making Influence and build consensus around data insights and actionable next steps Collaborate with other functional leaders If you have some or all of the following, please apply: 3+ years of strategy consulting, investment banking, private equity, or equivalent experience BA/BS degree - we’re more interested in what you learned and how you’ve applied it to your life than what you studied Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences - we geek out over this stuff, daily! Intellectual and analytical curiosity - initiative to dig into the “why” of various results. Strong experience with and comfort analyzing quantitative and qualitative data to derive specific, focused insights. Project management & execution skills, including attention to detail, commitment to consistently meeting timelines, operating from a sense of urgency, and an ability to prioritize across multiple projects and initiatives Scrappiness: Someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver, in a way that you impress yourself. You do not hesitate to get involved, from the high-level, strategic work to the tactical (sometimes thankless) work. You have a bias towards action and the ability to translate objectives into concrete work plans. No ego teammate: We thrive in an environment of healthy and respectful collaboration that is fundamentally driven by the desire to succeed as a team. AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. Access to BetterUp coaching; one for you and one for a friend or family member A competitive compensation plan with opportunity for advancement Medical, dental, and vision insurance Flexible paid time off Per year: All federal/statutory holidays observed 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work) 5 Volunteer Days to give back Learning and Development stipend Company wide Summer & Winter breaks Year-round charitable contribution of your choice on behalf of BetterUp 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. The base salary range for the role is as follows: Zone A (San Francisco, New York) $120,000 - $150,000 Zone B (All Other Hubs) $108,000 - $135,000 Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co #LI-Hybrid

Implement cross-functional initiatives and conduct data-driven analysis to support executive decision-making in building new go-to-market segments. | 3+ years experience in strategy consulting, investment banking, or private equity with strong analytical and project management skills and a bachelor's degree. | Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying. As a Strategy & Operations Manager, Services you will join a team of Strategy & Business Operations Associates, who partner closely with the Chief of Staff to uncover data-driven insights and implement cross-functional initiatives to enable coaching at scale. In this specific role you will be focused on building a new go-to-market segment and approach that focuses on creating CxO engagement through peer connections and a consultative, solution based sales experience. For success in the role it is critical that you are comfortable working alongside BetterUp’s executive team and board of directors to develop, drive, and report on the most pressing organizational initiatives that drive key business outcomes. You handle problem-solving with poise and attention to detail, ensuring that all functions of your business are operating efficiently. Qualified candidates have data analytics capabilities, are operationally-savvy, well-organized, passionate about solving problems, and have the executive presence to manage complex interpersonal situations. What you’ll do: Join the team already in motion to test out a new go to market (GTM) strategy: Drives account and key stakeholder research for the enterprise organizations in the segment Crafts all executive communications and deliverables (outside of formal proposal) Orchestrates internal cross-functional coordination, collaboration, and processes Manages engagement with the CxOs team at the prospect organization to ensure alignment Leads RFP responses as needed including strategy and coordination of response materials Strategy & Operations Associate (more broadly): Launch, implement and report on key projects to drive efficiency and scale: Independently develop thorough and complete analysis for each project Provide insights from project results which allow business partners to take effective action to improve our coaching platform Project manage multiple key business initiatives, at different stages, all at the same time Elevate cross-functional data-driven decision making Create tools and reports to elevate executive decision making Influence and build consensus around data insights and actionable next steps Collaborate with other functional leaders If you have some or all of the following, please apply: 3+ years of strategy consulting, investment banking, private equity, or equivalent experience BA/BS degree - we’re more interested in what you learned and how you’ve applied it to your life than what you studied Strong interest in organizational behavior, positive psychology, coaching, or behavioral sciences - we geek out over this stuff, daily! Intellectual and analytical curiosity - initiative to dig into the “why” of various results. Strong experience with and comfort analyzing quantitative and qualitative data to derive specific, focused insights. Project management & execution skills, including attention to detail, commitment to consistently meeting timelines, operating from a sense of urgency, and an ability to prioritize across multiple projects and initiatives Scrappiness: Someone who gets excited about rolling up their sleeves and doing whatever it takes to deliver, in a way that you impress yourself. You do not hesitate to get involved, from the high-level, strategic work to the tactical (sometimes thankless) work. You have a bias towards action and the ability to translate objectives into concrete work plans. No ego teammate: We thrive in an environment of healthy and respectful collaboration that is fundamentally driven by the desire to succeed as a team. AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. Access to BetterUp coaching; one for you and one for a friend or family member A competitive compensation plan with opportunity for advancement Medical, dental, and vision insurance Flexible paid time off Per year: All federal/statutory holidays observed 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work) 5 Volunteer Days to give back Learning and Development stipend Company wide Summer & Winter breaks Year-round charitable contribution of your choice on behalf of BetterUp 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. The base salary range for the role is as follows: Zone A (San Francisco, New York) $120,000 - $150,000 Zone B (All Other Hubs) $108,000 - $135,000 Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co #LI-Hybrid

Build and scale AI agent infrastructure and tools to automate workflows and integrate AI into existing systems. | 7+ years engineering experience with scalable systems, proficiency in Claude, MCP, agent frameworks, and a passion for AI experimentation. | About the role This is applied agent engineering: tool-using AI systems built on real business data, embedded in the workflows people live in every day, trusted enough to be part of how the work actually gets done. This is foundational work. It shapes how BetterUp wins in the AI era, and how many more people grow through what we build. You'll embed with HR, Sales, Customer Success, Coach Operations, Legal, and Finance to do three things: Understand how people actually work, with sufficient detail to build the right solutions Apply AI to fit the workflow as it is, not as a redesign would have it Reimagine what comes next, once you've earned the team's trust About BetterUp We are a company of AI builders. Across every function, people are shipping their own agents, Claude skills, and projects. We have the latitude to act and an explicit push from leadership to do it. This role exists to multiply our team's leverage and to rebuild BetterUp from first principles around what AI makes possible. What you'll own The split is roughly 30% product, 70% engineering. On the product side, you'll map workflows, define success metrics, and decide what's worth automating versus what's worth redesigning. On the engineering side: Build the infrastructure for reliable, powerful agents: MCP servers, stateful sub-agents, agent skills, and instrumentation that ensures durable success Integrate across the systems BetterUp runs on: Slack, Jira, Salesforce, Okta, Workday, Google Workspace, AWS Set the bar for effective, safe and reliable agentic access. This work touches coaching data, employee data, and partner data, and BetterUp is a company built on trust Build reusable skills and tools that the rest of the company can leverage Multiply your impact: review other builders' integrations, share patterns, raise the floor on what non-engineers can ship safely Who you are You experiment with new models, agent frameworks, and orchestration patterns on your own time because you can't help it. Claude, the Anthropic SDK, and MCP are already in your toolkit. You've replaced parts of your own work or life with agents you built yourself, you read model release notes the day they drop, you pay for the tools out of pocket, and you have a strong opinion about why one agent framework beats another for a given problem. You publish your work where you can: open-source, write-ups, demos, or conference talks. You also bring: 7+ years of engineering experience, with a track record of shipping real systems at scale The ability to sit with a non-technical operator, understand their actual workflow rather than what they think the solution is, and translate it into a working agent or automation A founder's bias for action and a senior engineer's obsession with quality Full-lifecycle ownership, from the first discovery call to the tenth production bug Comfort when the problem isn't fully scoped, and a preference for finding the right work over waiting for it How to apply You'll work inside an AI Transformation team with a clear mandate, real budget, and direct executive support. And you'll work with peers across every function who are just as obsessed and just as capable. Apply with a link to a portfolio, GitHub, or working agent. Anything that shows what you build when you're not being told what to build. Benefits Personal BetterUp coaching access (plus one for friend/family) Medical, dental, vision insurance Flexible paid time off 4 BetterUp Inner Workdays annually 5 volunteer days per year Learning and Development stipend Company-wide summer and winter breaks Year-round charitable contribution matching 401(k) self-contribution

Lead cross-functional initiatives to optimize a global coaching network using data analysis and automation tools. | 7+ years in operations or program management with strong data analysis skills and proficiency in tools like Google Sheets, Looker, and SQL. | Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking. The Coach Operations team’s mission is to build a world class coaching network that represents our members and drives transformational experiences for them. As an Operations Manager, you will be responsible for supporting, enabling, and optimizing our global 4K+ coach network. You will be a thought leader leveraging data analysis and insights to evolve network management to achieve our company goals. You will also own day-to-day operations processes that make our coach network function. You will leverage the support system of vendors, automation tools, AI, and engineering to scale and improve operational efficiencies. You will thrive in this role if you: Think and operate at a strategic level — you don't just identify problems, you architect solutions, build the case for resources, and install repeatable mechanisms that embed improvement across teams Are data savvy and endlessly curious, having an uncontrollable urge to tinker and improve existing systems with data driven solutions and automation tools Think in process maps and game plans with a high attention to detail, acting as an extreme owner to coordinate workflows across multiple stakeholder groups and systems to deliver the optimal experience for the business and our coaches Are a decisive, confident leader — when faced with ambiguity or risk, you assess options quickly, make sound decisions with organizational impact in mind, and communicate your rationale clearly Build strong cross-functional relationships, including with senior stakeholders and VP-level partners, and leverage those relationships to influence decisions and drive alignment Model a customer-first mindset, anticipating and responding to coach, member, and partner needs — and actively encourage this mindset in others Thrive in a fast-paced, high-growth environment where collaboration, ownership, and adaptability are keys to success What you’ll do: Monitor coach capacity across various products and languages to determine gaps and develop staffing strategies partnering with Coach Recruiting, Coach Quality, and Sales teams Set clear goals with measurable KPIs, proactively plan your work, and align priorities with team strategy and cross-functional partners; renegotiate commitments transparently when needed Support key client launches by ensuring a healthy coach network and capacity readiness by completing various data analysis on the coach network and generating action plans to ensure a successful client launch. Influence functional strategy: contribute meaningfully to goal-setting conversations, anticipate how business changes affect operations, and proactively propose solutions before problems escalate Build and leverage relationships across the organization — including with VPs and cross-functional leaders — to drive sound decisions and remove barriers Lead with a customer lens: represent coach, member, and partner needs in operational decisions, and model empathy-driven thinking in team conversations and project delivery Be a thought leader in developing coach network optimization strategies to support the company’s future growth, leveraging data analysis and partnering with our Coach Science, Coach Quality, and Coach Platform teams If you have some or all of the following, please apply: 7+ years of relevant professional experience in operations, program management, project management, analysis, or strategy Demonstrated ability to operate strategically and influence across organizational levels, including with senior stakeholders Proven track record of identifying high-impact opportunities, building alignment, and driving durable improvements across teams or functions Incredibly data savvy with a high level of proficiency in Google Sheets and Looker. SQL experience is a plus. High levels of technical proficiency to learn new systems/tools and experience leveraging AI for operational efficiency Strong execution skills, ability to consistently meet timelines, exceed expectations and operate from a sense of urgency, thriving in ambiguity and shifting business needs. Excellent communication skills – can collaborate with and communicate findings and recommendations to both technical and non-technical audiences across all levels A demonstrated ability to think like an owner and make effective prioritization decisions in a dynamic environment Benefits: At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. Access to BetterUp coaching; one for you and one for a friend or family member A competitive compensation plan with opportunity for advancement Medical, dental, and vision insurance Flexible paid time off Per year: All federal/statutory holidays observed 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work) 5 Volunteer Days to give back Learning and Development stipend Company wide Summer & Winter breaks Year-round charitable contribution of your choice on behalf of BetterUp 401(k) self contribution We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co