Bestow

Lead frontend platform architecture and implementation, mentor engineers, optimize CI/CD pipelines, and collaborate with backend teams to deliver scalable, performant frontend solutions. | 5+ years professional experience with React and modern SSR frameworks, expert GraphQL knowledge, strong leadership and communication skills, advanced testing strategy experience, and CI/CD pipeline optimization expertise. | ABOUT BESTOW Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. We are on a mission to increase financial stability for everyone. Bestow is a team of mission-driven, results-oriented individuals. We offer all employees a remote (contiguous 48 only)/hybrid workplace, meaningful benefits, substantial growth opportunities, and equity. Bestow participates in the E-Verify Program. ABOUT THE TEAM The Frontend Platform team is responsible for all frontend applications, libraries, tooling, and infrastructure for Bestow and the Bestow Platform. We serve employees, consumers, and enterprise customers. In addition to building software, we integrate and manage many third-party products used by employees and as part of the platform. Within Bestow Engineering, our major functional teams are product engineering, infrastructure, IT, data and analytics, martech, and program management. Frontend Platform works closely with upstream engineering teams, experience design, and product management to define and prioritize the product roadmap. We are looking for multiple engineers to join our team. This role will report to our Engineering Manager and is open to Remote (US). #LI-REMOTE ABOUT THE ROLE The right candidate for this role will: Lead the evolution of our cutting-edge frontend platform, driving architectural decisions and establishing patterns that enable scalable experiences across the organization Architect and implement complex user interfaces, setting standards for accessibility, performance, and responsive design while mentoring others on best practices Partner with backend engineers to design and evolve our platform capabilities Provide technical leadership across cross-functional teams, influencing product direction and technical roadmaps while ensuring alignment between user needs, business objectives, and technical excellence Champion engineering excellence through comprehensive testing strategies, establishing team standards for unit, integration, and end-to-end testing Lead by example in code reviews, providing thoughtful feedback that elevates team capabilities and maintains architectural consistency Optimize and evolve our CI/CD infrastructure using NX and CircleCI, driving improvements in build times, deployment reliability, and developer experience YOUR EXPERIENCE Bachelor's Degree or equivalent experience required 5+ years of professional software development experience with significant depth in React and modern SSR frameworks (Remix, NextJS, etc.) Expert-level understanding of GraphQL architecture, including schema design, performance optimization, resolver patterns, and the ability to guide architectural decisions around API design Proven track record of delivering accessible, performant, and scalable frontend solutions, with demonstrated ability to balance technical excellence with business needs Strong leadership and communication skills with experience influencing technical decisions across multiple teams and stakeholder groups Advanced knowledge of testing strategies and tools (Jest, Vitest, React Testing Library, Playwright/Cypress) with experience establishing testing standards and practices Extensive experience designing and optimizing build and deployment pipelines, with a focus on developer productivity and system reliability Demonstrated experience building and scaling frontend architectures that support rapid growth, with deep understanding of performance optimization, code splitting, micro-frontends, and modular design patterns Track record of mentoring junior and mid-level engineers, helping them grow their technical skills and career development TOTAL REWARDS At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: Competitive salary and equity based on role Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs 100% paid-premium option for medical, dental, and vision insurance Lifestyle stipend to support your physical, emotional, and financial wellbeing Flexible work-from-home policy and open to remote Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting Employee-led diversity, equity, and inclusion initiatives We're proud to be recognized as a top employer, consistently earning accolades for our exceptional workplace culture and commitment to our employees. We've been recognized year after year by Great Place to Work, Built In Best Places to Work, and Fortune's Best Workplaces in Texas (2022-2025). We've been named one of Fortune’s Best Workplaces in Financial Services and Insurance (2022-2024), a CNBC and Statista World's Top Insurtech Company (2024), and one of The Financial Technology Report's Top Insurtech Companies (2024-2025). We're honored to be recognized as a Best Place for Working Parents for three consecutive years (2023-2025). We value diversity at Bestow. The company will recruit, hire, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a career at Bestow!

Lead frontend platform evolution by architecting scalable user interfaces, mentoring engineers, optimizing CI/CD pipelines, and collaborating with backend teams. | 5+ years in React and SSR frameworks, expert GraphQL knowledge, leadership in frontend architecture, advanced testing skills, and experience with build/deployment pipelines. | ABOUT BESTOW Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. We are on a mission to increase financial stability for everyone. Bestow is a team of mission-driven, results-oriented individuals. We offer all employees a remote (contiguous 48 only)/hybrid workplace, meaningful benefits, substantial growth opportunities, and equity. Bestow participates in the E-Verify Program. ABOUT THE TEAM The Frontend Platform team is responsible for all frontend applications, libraries, tooling, and infrastructure for Bestow and the Bestow Platform. We serve employees, consumers, and enterprise customers. In addition to building software, we integrate and manage many third-party products used by employees and as part of the platform. Within Bestow Engineering, our major functional teams are product engineering, infrastructure, IT, data and analytics, martech, and program management. Frontend Platform works closely with upstream engineering teams, experience design, and product management to define and prioritize the product roadmap. We are looking for multiple engineers to join our team. This role will report to our Engineering Manager and is open to Remote (US). #LI-REMOTE ABOUT THE ROLE The right candidate for this role will: Lead the evolution of our cutting-edge frontend platform, driving architectural decisions and establishing patterns that enable scalable experiences across the organization Architect and implement complex user interfaces, setting standards for accessibility, performance, and responsive design while mentoring others on best practices Partner with backend engineers to design and evolve our platform capabilities Provide technical leadership across cross-functional teams, influencing product direction and technical roadmaps while ensuring alignment between user needs, business objectives, and technical excellence Champion engineering excellence through comprehensive testing strategies, establishing team standards for unit, integration, and end-to-end testing Lead by example in code reviews, providing thoughtful feedback that elevates team capabilities and maintains architectural consistency Optimize and evolve our CI/CD infrastructure using NX and CircleCI, driving improvements in build times, deployment reliability, and developer experience YOUR EXPERIENCE Bachelor's Degree or equivalent experience required 5+ years of professional software development experience with significant depth in React and modern SSR frameworks (Remix, NextJS, etc.) Expert-level understanding of GraphQL architecture, including schema design, performance optimization, resolver patterns, and the ability to guide architectural decisions around API design Proven track record of delivering accessible, performant, and scalable frontend solutions, with demonstrated ability to balance technical excellence with business needs Strong leadership and communication skills with experience influencing technical decisions across multiple teams and stakeholder groups Advanced knowledge of testing strategies and tools (Jest, Vitest, React Testing Library, Playwright/Cypress) with experience establishing testing standards and practices Extensive experience designing and optimizing build and deployment pipelines, with a focus on developer productivity and system reliability Demonstrated experience building and scaling frontend architectures that support rapid growth, with deep understanding of performance optimization, code splitting, micro-frontends, and modular design patterns Track record of mentoring junior and mid-level engineers, helping them grow their technical skills and career development TOTAL REWARDS At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: Competitive salary and equity based on role Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs 100% paid-premium option for medical, dental, and vision insurance Lifestyle stipend to support your physical, emotional, and financial wellbeing Flexible work-from-home policy and open to remote Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting Employee-led diversity, equity, and inclusion initiatives We're proud to be recognized as a top employer, consistently earning accolades for our exceptional workplace culture and commitment to our employees. We've been recognized year after year by Great Place to Work, Built In Best Places to Work, and Fortune's Best Workplaces in Texas (2022-2025). We've been named one of Fortune’s Best Workplaces in Financial Services and Insurance (2022-2024), a CNBC and Statista World's Top Insurtech Company (2024), and one of The Financial Technology Report's Top Insurtech Companies (2024-2025). We're honored to be recognized as a Best Place for Working Parents for three consecutive years (2023-2025). We value diversity at Bestow. The company will recruit, hire, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a career at Bestow!

Lead and mentor a team of Customer Care Advisors while providing expert guidance on complex customer inquiries. Identify and implement process improvements to enhance efficiency and the overall customer experience. | Candidates should have 6+ years of experience in a customer service role with a strong understanding of life insurance customer issues. A valid life insurance license is required, along with excellent communication and problem-solving skills. | ABOUT BESTOW Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. We are on a mission to increase financial stability for everyone. Bestow is a team of mission-driven, results-oriented individuals. We offer all employees a remote (contiguous 48 only)/hybrid workplace, meaningful benefits, substantial growth opportunities, and equity. Bestow participates in the E-Verify Program. ABOUT THE TEAM The Team Lead, Customer Experience is an advanced-level position responsible for leading and mentoring a team of Customer Care Advisors (CCAs). This role provides expert guidance on complex customer and agent inquiries and drives team success through coaching and process improvement. The ideal candidate will be a customer-obsessed, empathetic team player with a passion for cultivating talent and empowering their team to deliver a world-class customer experience. This role reports directly to the Customer Experience Manager and is open to hybrid in our Dallas office or Remote (US). #LIREMOTE WHAT YOU’LL DO Provide expert advice and guidance to Customer Care Advisors on customer inquiries across all channels. Resolve complex customer and agent issues, including managing escalations. Lead, mentor, and coach a team of Customer Care Advisors, fostering a positive team culture. Facilitate team meetings and communications. Identify and implement process improvements to enhance efficiency and the overall customer experience. Lead and contribute to department projects and initiatives. Conduct quality assurance reviews, provide feedback, and generate reports. Build and maintain relationships with vendors and enterprise partners. Represent the team in meetings and act as a delegate for the CX Manager. Monitor key operational processes, conduct business testing, and participate in audits. Analyze team performance, identify trends, and provide feedback. Support team performance management through regular reviews and feedback. WHO YOU ARE 6+ years of experience in a customer service role. Strong understanding of life insurance customer issues, operational processes, and relevant regulations. Proficient with Customer Relationship Management (CRM) systems. Experience in a highly-regulated industry is preferred. A valid life insurance license is required. Leadership: Ability to guide a team by leading department initiatives, making decisions, and managing performance. Customer-Centric: A strong focus on customer needs, with a deep understanding of our products and services. Communication: Excellent written and verbal communication skills, including the ability to provide clear and effective coaching and feedback. Problem-Solving: Ability to perform research and analysis on complex items and develop solutions. Adaptability: Comfortable working in a fast-paced environment with ambiguity and changing priorities. Collaboration: Strong teamwork and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners. TOTAL REWARDS At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: Competitive salary and equity based on role Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs 100% paid-premium option for medical, dental, and vision insurance Lifestyle stipend to support your physical, emotional, and financial wellbeing Flexible work-from-home policy and open to remote Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting Employee-led diversity, equity, and inclusion initiatives We're proud to be recognized as a top employer, consistently earning accolades for our exceptional workplace culture and commitment to our employees. We've been recognized year after year by Great Place to Work, Built In Best Places to Work, and Fortune's Best Workplaces in Texas (2022-2025). We've been named one of Fortune’s Best Workplaces in Financial Services and Insurance (2022-2024), a CNBC and Statista World's Top Insurtech Company (2024), and one of The Financial Technology Report's Top Insurtech Companies (2024-2025). We're honored to be recognized as a Best Place for Working Parents for three consecutive years (2023-2025). We value diversity at Bestow. The company will recruit, hire, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a career at Bestow!

Lead and mentor a team of Customer Care Advisors, resolve complex customer issues, improve processes, and represent the team in meetings. | 6+ years customer service experience, life insurance license, knowledge of life insurance operations and regulations, leadership and communication skills. | ABOUT BESTOW Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. We are on a mission to increase financial stability for everyone. Bestow is a team of mission-driven, results-oriented individuals. We offer all employees a remote (contiguous 48 only)/hybrid workplace, meaningful benefits, substantial growth opportunities, and equity. Bestow participates in the E-Verify Program. ABOUT THE TEAM The Team Lead, Customer Experience is an advanced-level position responsible for leading and mentoring a team of Customer Care Advisors (CCAs). This role provides expert guidance on complex customer and agent inquiries and drives team success through coaching and process improvement. The ideal candidate will be a customer-obsessed, empathetic team player with a passion for cultivating talent and empowering their team to deliver a world-class customer experience. This role reports directly to the Customer Experience Manager and is open to hybrid in our Dallas office or Remote (US). #LIREMOTE WHAT YOU’LL DO • Provide expert advice and guidance to Customer Care Advisors on customer inquiries across all channels. • Resolve complex customer and agent issues, including managing escalations. • Lead, mentor, and coach a team of Customer Care Advisors, fostering a positive team culture. • Facilitate team meetings and communications. • Identify and implement process improvements to enhance efficiency and the overall customer experience. • Lead and contribute to department projects and initiatives. • Conduct quality assurance reviews, provide feedback, and generate reports. • Build and maintain relationships with vendors and enterprise partners. • Represent the team in meetings and act as a delegate for the CX Manager. • Monitor key operational processes, conduct business testing, and participate in audits. • Analyze team performance, identify trends, and provide feedback. • Support team performance management through regular reviews and feedback. WHO YOU ARE • 6+ years of experience in a customer service role. • Strong understanding of life insurance customer issues, operational processes, and relevant regulations. • Proficient with Customer Relationship Management (CRM) systems. • Experience in a highly-regulated industry is preferred. • A valid life insurance license is required. • Leadership: Ability to guide a team by leading department initiatives, making decisions, and managing performance. • Customer-Centric: A strong focus on customer needs, with a deep understanding of our products and services. • Communication: Excellent written and verbal communication skills, including the ability to provide clear and effective coaching and feedback. • Problem-Solving: Ability to perform research and analysis on complex items and develop solutions. • Adaptability: Comfortable working in a fast-paced environment with ambiguity and changing priorities. • Collaboration: Strong teamwork and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners. TOTAL REWARDS At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: • Competitive salary and equity based on role • Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs • 100% paid-premium option for medical, dental, and vision insurance • Lifestyle stipend to support your physical, emotional, and financial wellbeing • Flexible work-from-home policy and open to remote • Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting • Employee-led diversity, equity, and inclusion initiatives We're proud to be recognized as a top employer, consistently earning accolades for our exceptional workplace culture and commitment to our employees. • We've been recognized year after year by Great Place to Work, Built In Best Places to Work, and Fortune's Best Workplaces in Texas (2022-2025). • We've been named one of Fortune’s Best Workplaces in Financial Services and Insurance (2022-2024), a CNBC and Statista World's Top Insurtech Company (2024), and one of The Financial Technology Report's Top Insurtech Companies (2024-2025). • We're honored to be recognized as a Best Place for Working Parents for three consecutive years (2023-2025). We value diversity at Bestow. The company will recruit, hire, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a career at Bestow!

Lead and manage an engineering team developing digital life insurance enrollment services, contribute 20% hands-on coding, and collaborate across teams to execute the product roadmap. | 8+ years software experience with at least 1 year management, strong coding skills in Python or Java, familiarity with Docker, Kubernetes, cloud platforms, relational databases, API design, and leadership capabilities. | ABOUT BESTOW Bestow is a leading insurance technology platform serving some of the world's largest and most innovative life insurers. We are on a mission to increase financial stability for everyone. Bestow is a team of mission-driven, results-oriented individuals. We offer all employees a remote (contiguous 48 only)/hybrid workplace, meaningful benefits, substantial growth opportunities, and equity. Bestow participates in the E-Verify Program. ABOUT THE TEAM The Engineering team is responsible for all technology for Bestow and the Bestow Platform. We serve employees, consumers, and enterprise customers. In addition to building software, we integrate and manage many third-party products used by employees and as part of the platform. Our major functional teams are product engineering, infrastructure, IT, data & analytics, and program management. Engineering works closely with product management and design to define and prioritize the product roadmap. As an Engineering Manager for the Origination Group Team, you will lead an engineering team working closely with the Enrollment Product Managers, Underwriters, and our external partners to develop and support solutions to power our digital life insurance enrollment experience. You will also collaborate with teams across Bestow to plan and execute the product roadmap. Our system is composed of several modular services written in Python, Java, and Go. The Origination Group services are written in Python, Java, and Go and integrate with other services using gRPC, REST, and async messaging patterns. Our services run on Kubernetes in Google Cloud Platform, and you will share responsibility for operating our workloads on these platforms. This role is open to remote candidates. #LI-Remote WHAT YOU’LL DO This is a player / coach role that will have FTE and contractor direct reports with 20% of your time spent contributing to the production level code. All Eng leaders at Bestow remains hands-on in the code and actively participating in system design and architecture decisions Regularly reviews pull requests, providing thoughtful feedback that elevates code quality Partners with engineers on complex technical challenges, offering guidance without micromanaging Willing to drive large initiatives Team Development Orchestrates effective engineering ceremonies that promote collaboration and continuous improvement Creates personalized growth plans for each team member, identifying strengths and development areas Provides regular, constructive feedback and creates opportunities for engineers to expand their skills Strategic Vision Balances technical excellence with business objectives Demonstrates sound judgment when making technical trade-offs Communicates complex technical concepts clearly to both technical and non-technical stakeholders The ideal candidate embraces being both a technical contributor and a people leader, finding fulfillment in writing code while helping others grow into their full potential. WHO YOU ARE An Engineering Manager at Bestow is a highly technical leader who thrives at the intersection of people and technology. Combines deep technical expertise with exceptional leadership skills to drive engineering excellence while developing talent. Bachelor’s Degree or equivalent experience required 8+ years professional experience in the software industry, with at least 1 years of management experience while keeping your coding skills strong. Professional experience with Python or Java is preferred Comfortable using Docker for local software development Familiar with modern, scalable system architectures (load balancing, horizontal scaling, etc.) Experience with PostgreSQL or other relational databases (comfortable writing ANSI SQL) Familiar with API design tools/languages (Protocol Buffers, Swagger, OpenAPI, etc.) Cloud computing & Kubernetes (or similar container orchestration) preferred Deep understanding of the entire software development lifecycle, including feature inception, system maintenance, continuous integration and release strategies, and GenAI developer tooling. Ability to track key metrics and consistently meet established Service Level Agreements (SLAs) Ability to understand complex technical problems and identify areas of risk. Ability to ‘go deep’ technically when necessary. You should be able to contribute changes to the team’s codebases at any time. Highly organized and detail-oriented. Proven track record of building and retaining high-performing teams TOTAL REWARDS At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: Competitive salary and equity based on role Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs 100% paid-premium option for medical, dental, and vision insurance Lifestyle stipend to support your physical, emotional, and financial wellbeing Flexible work-from-home policy and open to remote Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting Employee-led diversity, equity, and inclusion initiatives We're proud to be recognized as a top employer, consistently earning accolades for our exceptional workplace culture and commitment to our employees. We've been recognized year after year by Great Place to Work, Built In Best Places to Work, and Fortune's Best Workplaces in Texas (2022-2025). We've been named one of Fortune’s Best Workplaces in Financial Services and Insurance (2022-2024), a CNBC and Statista World's Top Insurtech Company (2024), and one of The Financial Technology Report's Top Insurtech Companies (2024-2025). We're honored to be recognized as a Best Place for Working Parents for three consecutive years (2023-2025). We value diversity at Bestow. The company will recruit, hire, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a career at Bestow!