Bertelsmann

Design and implement Microsoft 365 solutions focusing on collaboration, security, and automation, while guiding user adoption and ensuring compliance. | 2-4 years of focused experience in Microsoft 365, Entra ID, automation skills, and solution design for digital workplaces. | This role is for someone who can think architecturally, automate intelligently, and design for the user. You'll help define how Microsoft 365 and Copilot shape the way our teams work - securely, efficiently, and with a clear focus on user experience. We're looking for a Mid Level Solutions Architect with deep expertise in Microsoft 365, Teams, and Entra ID to help shape our modern workplace experience. This role combines technical design, automation, and user-centered thinking - ensuring our Microsoft 365 environment is secure, intuitive, and built for scale. You'll partner with IT and business teams to design solutions that enhance productivity, streamline collaboration, and introduce intelligent automation using Copilot and the Power Platform. The ideal candidate is equally comfortable designing architecture and improving how people work every day. Key Responsibilities • Design and architect Microsoft 365 solutions, with emphasis on Teams, Entra ID, and modern collaboration. • Design and implement user-focused solutions that improve productivity and simplify digital workflows. • Develop automation and orchestration using PowerShell, Graph API, and Power Platform (including Copilot Studio). • Architect governance, lifecycle, and adoption frameworks for Teams, SharePoint, and Power Platform. • Design and maintain secure identity models using Entra ID, Conditional Access, and data protection policies. • Partner with security and compliance teams to align M365 design with organizational standards. • Provide strategic guidance on Copilot adoption, licensing, and integration into business processes. • Support cross-platform migrations and modernization projects within Microsoft 365. Qualifications • 4-6 years total IT experience, with 2-4 years focused on Microsoft 365 and Entra ID (or equivalent cloud collaboration stack). • Proven experience designing and delivering solutions across Microsoft 365, Teams, and Entra ID. • Automation skills with PowerShell, Graph API, and Power Platform tools (Power Automate, PowerApps). • Demonstrated experience improving end-user experience through thoughtful design and governance. • Understanding of Microsoft 365 tenant architecture, security, and lifecycle management. • Familiarity with Copilot capabilities and AI-assisted productivity solutions. • Experience securing Microsoft 365 environments and implementing Zero Trust principles. • Working knowledge of cloud migration strategies and M365 integrations with third-party platforms. Preferred Skills • Ability to communicate complex designs simply and collaborate across teams. • Experience supporting medium to large-scale environments (2,000+ users). • Familiarity with design thinking and user adoption strategies for digital workplace solutions. This role is open to remote The salary range for this position is $125,000 - $150,000. All positions are currently eligible for annual profit award or bonus, subject to company results. Please apply by December 12th, 2025 and include your resume and cover letter for consideration. Before applying for any role at Penguin Random House, we recommend you review our applicant resources page and our FAQs page.

Manage customer operational relationships and improve supply chain processes by collaborating with cross-functional teams to increase sales and profitability. | 3-5 years experience in IT, Metadata, Supply Chain or Operations with strong project management, analytical, and communication skills, plus familiarity with data feeds and Microsoft Office. | Join our dynamic team at Penguin Random House as a Customer Operations Manager or Senior Manager. This role offers a unique opportunity to work across physical and digital supply chains, providing exposure to all book formats and customer types. The Customer Operations Manager is responsible for gaining an understanding of our retail customers’ operational processes, as well as those of PRH, to develop improvements and greater efficiencies for all parties. Their focus is to develop and employ standard processes and protocols to remove friction in the supply chain such that PRH and our customers enjoy increased sales and profitability on PRH and PRHPS distribution client titles. We are looking for someone with a powerful process orientation who can leverage our existing operations and help us build on that partnership with our customers. The right candidate will have a strong understanding of operations and logistics, a solid background in retail and/or distribution, and the analytical ability to assess impact in the supply chain. The position will work closely with our customers, the PRH sales reps, IT, Publishing Operations, Business Development, Fulfillment, and Customer Service – making decisions to improve revenue and drive cost savings through improved and efficient processes. This position is perfect for those who thrive on solving puzzles and enjoy continuous learning, as it provides a view of many cross-functional teams! Specific responsibilities include: • Shaping priorities with physical and digital customers in support of existing and emerging business models, both domestic and international • Managing the day-to-day operational relationships with and queries from customers • Maintaining strong relationships with key customers in each channel through business review participation, and regular business calls • Project management and collaboration with cross-functional teams to develop processes, systems and tools • Assist with Metadata and digital asset distribution to business partners • Creation and ongoing maintenance of process documentationWorking closely with the sales channels and industry groups to perform needs assessments Specific responsibilities for the Senior Manager include: • Driving initiatives independently, with a greater level of autonomy • Helps set direction and contributes to long-term planningActs as a bridge between senior management and customers and/or other departments Please apply if you meet the following qualifications: • Enthusiasm for operations and process improvement • 3-5 years working on project teams in an IT, Metadata, Supply Chain or Operations environment • An orientation towards partnership and relationship building • Experience managing projects with internal and external stakeholders from initiation to completion • Ability to lead and participate in cross functional teams • Strong analytical skills and attention to detail • Ability to make recommendations after analysis/research to upper-level management • Keen, independent task prioritization and follow-up skills • Excellent verbal and written communication skills • Familiarity with data feeds such as API / XML (or specifically ONIX) a plusProficiency with Microsoft Office (Word, Excel, and Outlook) required The salary range for a Manager is $73,500-$78,000, and for a Senior Manager is $79,500-$82,000. All positions are currently eligible for annual profit award or bonus, subject to Company results. Please apply using our ATS system by October 1, 2025 , and include your resume and cover letter for consideration. Before applying for any role at Penguin Random House, we recommend you review our applicant resources page and look over our hybrid and open-to-remote guidelines on our FAQs page. Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications. Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off. Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at http://www.penguinrandomhouse.com/. Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. Company: Penguin Random House LLC | Job ID: 282602

Lead UX design for AI-powered features, collaborate with product and engineering teams, conduct user research, and maintain design documentation and systems. | Minimum 3 years UX/Product Design experience with a strong portfolio, bachelor's degree in Design or related field, experience with AI-powered products preferred, and ability to work hybrid in NC. | Are you looking for a high energy, strategic, and fast-paced position as a UX Designer - AI? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical outcomes! Relias provides software and services to more than 10,000 healthcare organizations and providers, addressing the primary concerns of recruiting, retention, risk mitigation, compliance, and the move from fee for service to value-based reimbursements. In addition to unrivaled content, Relias offers pre-hire assessments and in-depth analytics that allows for the demonstration of skill and performance, resulting in better patient, resident and client outcomes, as well as better financial results. We are passionate about our product and our clients; what we deliver is truly something you can be proud to represent. Our clients think so, too - we proudly boast a retention rate close to 100%! WHAT CAN RELIAS OFFER YOU? Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium! Flexible work environment with onsite and work from home options - you choose when you want to come into the office! Active Employee Resource Groups open to all employees! Comprehensive onboarding program - a great introduction to our company, customers and culture! Growth and career advancement opportunities! 20%+ annual employee promotion and transfer rate Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science Professional development gained from conference attendance and participation in organizations like NC Tech Onsite 321 Coffee Shop providing free coffee and pastries to employees SUMMARY We are looking for a bold and creative UX Designer - AI to rethink and redefine user experiences in an AI-first product landscape. In this role, you will lead the user experience design for all AI-powered initiatives within our platform, collaborating closely with the AI Product Manager, engineers, and stakeholders across client care, sales, and product. Your work will shape how users interact with intelligent systems, from embedded agents and recommendations to dynamic interfaces powered by large language models. This role is ideal for a designer excited by rapid prototyping, emerging tools, and designing for new interaction paradigms. You will drive the UX strategy for a wide range of AI experiences, balancing innovation with usability, clarity, and trust. WHAT YOU'LL BE DOING: AI-First Experience Design: Design end-to-end user experiences for generative AI features, LLM agents, and intelligent workflows. Translate complex model behavior into intuitive and human-centered interactions. Develop high-fidelity prototypes using Figma and AI-first tools like Lovable, v0.dev, or work with AI code editors and Figma's MCP server. Use these tools to test novel interactions and validate assumptions early and often. Collaborative AI Opportunity Discovery: Partner with the AI Product Manager and Product teams to identify product areas where AI can meaningfully enhance user experience. Enable product strategy execution through the lens of UX and interaction design. User Research and Customer Insight Gathering: Conduct and moderate usability tests and user interviews; analyze findings and present both qualitative and quantitative data to influence design direction. Translate findings into actionable insights and journey maps that guide product development. Documentation and Design Systems: Create and maintain clear design documentation to ensure alignment with published Information Architecture and consistent execution across engineering teams. Contribute to evolving design systems for AI experiences. COMPETENCIES AI-First Interaction Design: Experience designing for generative AI, autonomous agents, or context-aware systems. Familiar with new UX patterns emerging in AI products (e.g., chat UIs, agent states, adaptive flows). Figma Mastery: Expert-level skill with Figma is required for prototyping, interface design, and team collaboration. Rapid Prototyping with AI Tools: Familiarity with AI-native prototyping platforms such as Lovable, v0.dev, or Figma's Model Context Protocol (MCP) server. Able to experiment quickly and iterate on feedback. User Empathy & Research Skills: Deep commitment to understanding user needs. Skilled in conducting interviews, usability testing, and synthesizing insights into actionable design changes. Cross-functional Collaboration: Excellent communicator who thrives in interdisciplinary teams. Able to balance creative vision with technical constraints. Accessibility & Inclusion: Designs to meet WCAG standards and advocates for inclusive design practices in everyday work. EXPERIENCE REQUIRED (MINIMUM REQUIRED) 3+ years of experience in UX or Product Design, with a strong portfolio showcasing end-to-end product design work. Demonstrated experience collaborating in cross-functional teams. EDUCATION REQUIRED (MINIMUM REQUIRED) Bachelor's degree in Design, HCI, Human Factors, or a related field. EXPERIENCE/EDUCATION PREFERRED Experience designing AI-powered or data-rich products preferred. Background in designing for enterprise or highly regulated industries (e.g., healthcare, education) is a plus. Familiarity with HTML/CSS or code-aware design systems is helpful but not required. Relias is an Equal Opportunity Employer and a Drug-Free workplace IN OFFICE REQUIREMENT: Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter. Company: Relias LLC Country: United States of America State/Region: North Carolina City: Morrisville Postal Code: 27565 Job ID: 281926 ((customQuickApply))281926Relias LLC