Bertelsmann

Manage and optimize marketing automation workflows and data synchronization across multiple platforms. | 3-6+ years experience in Salesforce administration and marketing operations with strong data architecture and troubleshooting skills. | The Marketing Business Systems Administrator will manage, optimize, and automate our marketing and customer data ecosystem. This role will be responsible for ensuring that marketing strategies are executed seamlessly across systems including Salesforce (Sales Cloud and Data Cloud/Data 360), Iterable, Pardot (Marketing Cloud Account Engagement), Segment, Tableau, and Agentforce. The ideal candidate takes a holistic, systems-level approach - ensuring that data is properly ingested, structured, synchronized, and activated across platforms to enable scalable, automated marketing processes. More importantly, the ideal candidate should be able to understand the "why" behind an ask, determine the best fit solution, and interact and communicate with the Marketing department at Relias in a consultative manner. This is a hands-on role focused on automation design, data integrity, process optimization, and cross-system orchestration. WHAT YOU'LL BE DOING: • Designs, builds, and maintains multi-system marketing automation workflows across Salesforce, Iterable, and Pardot (MCAE) • Configures customer journeys, triggers, scoring models, and lifecycle automations to support acquisition, engagement, retention, and revenue growth • Ensures accurate data ingestion, mapping, synchronization, and identity resolution across Salesforce, Segment, Iterable, Pardot, and Data 360 • Partners cross-functionally with Marketing, Sales, RevOps, Data, and RevTech to gather requirements, deliver technical solutions, and support training and adoption • Implements dynamic segmentation and personalization by activating integrated customer and behavioral data • Audits, optimizes, and documents automation logic, data structures, and configurations to improve scalability and reduce manual effort • Performs routine Salesforce administration (users, objects, flows, validation rules, automation, and reporting) and aligns marketing automation logic with CRM processes • Monitors and troubleshoots cross-system integrations and data flows (API syncs, deduplication, latency) to maintain reliability and performance YOU'VE GOT WHAT IT TAKES IF YOU HAVE: • 3-6+ years of experience in Salesforce Administration and/or Marketing Operations • Hands-on experience building automation in Salesforce (Flows, Process Builder), Pardot, Marketing Cloud, and/or Iterable • Strong understanding of data architecture, data mapping, and system integrations • Proven experience troubleshooting cross-system data sync and automation issues • Strong analytical mindset with attention to detail and data accuracy • Ability to think holistically about marketing processes across multiple platforms and understand the 'why' for enhancement requests • Bachelor's Degree • Demonstrated hands-on expertise designing and operating marketing automation and lifecycle programs in Salesforce, Iterable, Marketing Cloud, and Pardot (MCAE) • Applies customer journey, trigger-based messaging, lead scoring, and segmentation strategies to deliver targeted experiences at scale • Manages data ingestion, field mapping, and synchronization across CRM, CDP, and marketing platforms, including identity resolution and transformation logic • Troubleshoots integration and data-flow issues (API connections, sync failures, deduplication, latency) and resolves root causes • Establishes and follows data governance practices that promote consistency, accuracy, and compliance • Measures and maintains campaign performance, funnel metrics, and attribution integrity across systems and reporting layers • Documents technical requirements, automation logic, and system configurations and supports enablement and user adoption IT WOULD BE IDEAL IF YOU HAVE: • Salesforce Certifications (e.g. Admin, Data Cloud, Agentforce, etc.) • Marketing Certifications (e.g. Pardot, MCAE) • Experience with Salesforce Data Cloud (Data 360) and visualization layers (e.g. Tableau, CRM Analytics) • Experience configuring or supporting AI-driven workflows such as Agentforce • Experience in complex B2B marketing environments • Familiarity with APIs, webhooks, and integration frameworks • Experience working with Segment or other CDP platforms SALARY INFORMATION: Our hiring range for this role is $95,000.00 - $120,000.00 annually. Relias considers many factors when making an offer including; established salary range, internal budgets, business need, education and years of applicable work experience possessed by the applicant. Further, salary is only one element of our total compensation and benefits package. THIS POSITION IS REMOTE ELIGIBLE. HYBRID ELIGIBILITY: Our flexible hybrid work environment requires that individuals living within a commutable distance to our office (~1-hour commute) are hybrid employees. Hybrid employees are expected to work in the HQ 30 days/quarter. Company: Relias LLC | Job ID: 288008

Lead and oversee HR operations and strategy across multiple dispersed sites. | Requires 7+ years HR management experience, strong leadership, HR compliance knowledge, and ability to manage distributed teams. | The Director of Human Resources for Data Center Services (DCS) is responsible for leading and overseeing HR operations across a geographically dispersed workforce supporting multiple customer and Arvato facilities throughout the United States. The Director partners closely with the VP of Data Center Services to align workforce strategy with operational demands. A critical focus is executing recruiting strategies to meet labor needs and ensuring compensation is competitive across diverse labor markets. YOUR TASKS • Lead and manage a distributed team of HR professionals supporting multiple customer and Arvato locations across the U.S., including sites without dedicated on-site HR presence. • Creates plans to ensure appropriate support to company strategies across recruiting, training, performance and employee development. • Establishes HR accountabilities including talent acquisition, staffing, compensation, benefits, employee relations, compliance and retention. • Develop scalable HR service models for dispersed workforce. • Partner with talent acquisition on development and execution of high-volume, market-responsive recruiting strategies. • Ensure competitive compensation aligned with local labor markets. • Monitor labor trends and turnover across customer environments. • Lead performance management, talent assessment, succession planning and recognition programs. • Ensure HR policies, procedures and processes are documented and consistently applied. • Drive engagement strategies for workforce without local HR support. Analyzing employee feedback and improving retention. • Support corporate HR projects and implementation across sites. • Provide HR counsel on employee relations, investigations, compliance, compensation and benefits. • Ensure compliance with federal, state and local laws. YOUR PROFILE • Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or related area of focus is required. • A minimum 10 years of total business experience with 7 years of applicable HR Business Partner or HR management experience. • Strong communication skills and interpersonal effectiveness, including strong relationship building, team building and conflict management experience. • Strong leadership experience managing HR teams and executing HR and talent acquisition strategies. • Computer savvy (MS PowerPoint, Excel, Word, Outlook, Visio), have excellent presentation, verbal, and written skills, and highly detail-oriented. • Business knowledge and experience in driving organizational success through quality best practice HR programs and initiatives. • Ability to educate and empower employees through supportive coaching. • Solid knowledge of HR compliance requirements, including applicable laws and regulations. • Knowledge of risk management, liability and Federal Labor Laws. • Ability to work across multiple organizations; working closely with HR functions, General Counsel, senior leadership and other stakeholders. • Demonstrated organization skills, planning and attention to detail. WE OFFER • Medical, Dental, Vision, Life Insurance, and Disability Pay. • 401(k) with company matching up to 6%. • Paid Time Off, including paid holidays. • Flexible Spending Accounts. • Voluntary benefits such as legal and financial assistance, pet insurance, and more. • Employee Assistance Program. • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. • Commuter benefits. • Employee engagement activities.

Lead digital marketing campaigns and strategy development for hip-hop and R&B artists to grow audiences and engagement. | Experience in digital marketing or social media with a proven track record, passion for hip-hop and R&B culture, and ability to execute innovative digital strategies. | At BMG, we recognize the power of music and are dedicated to ensuring it thrives. We are a community of artists, songwriters, and partners, working together to create music and build lasting careers. Here, music creators find not just a business partner, but a trusted home where their work shapes culture and leaves a legacy. Together, we evolve and grow. We believe that creativity flourishes when people feel they belong. That means building a culture where everyone can show up as themselves, contribute freely, and be treated with fairness and respect - whatever their background, identity, or life story. We're committed to creating a workplace where individuality is valued, inclusion is intentional, and everyone has the chance to grow. All applicants to BMG will receive equal treatment regardless of age, disability, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Manager, Digital Marketing (Hip-Hop and R&B) Los Angeles Your Mission Are you a trailblazer in the digital music landscape, ready to orchestrate groundbreaking campaigns and redefine how artists connect with their fans? BMG's dynamic Los Angeles based Hip-Hop and R&B team is seeking a Manager of Digital Marketing to join our ranks. You will lead best-in-class marketing initiatives for A-level and developing Hip Hop and R&B artists, owning the full scope of strategy development and execution across campaigns, data, and audience engagement. Reporting directly to the VP, we're looking for a passionate digital marketer who is a hip-hop and R&B superfan, living at the forefront of this culture and already connected to leading platforms, creators, and networks in this space. We want someone who can conduct campaigns across every key platform and tool. Your fluency with trends and viral content will be crucial, helping to unlock and amplify an artist's digital footprint for unparalleled campaign performance. You'll also serve as an expert voice to artists and managers, using data and creativity to drive clear impact. What You'll Be Doing • Work closely with artists, managers and extended teams to proactively create and implement innovative digital marketing strategies for artist roster, to engage with and grow audiences. • Lead the development and execution of digital marketing and own campaign planning, rollout, and performance analysis. • Closely follow (and create!) the latest trends and proactively strategize ways for our artists and music to lead cultural conversation and internet discourse. • Monitor campaign performance, with a cross platform and territory view, making strategic adjustments in real time. • Strategize & deliver artist database growth and CRM strategy, via traditional and developing means; email marketing, community-based platforms, messaging services, etc. • Actively engage with AI, new tech, and emerging innovation topics, to spark fresh ideas for marketing campaigns. • Conceptualize and implement content planning across all core digital channels (TikTok, Instagram, YouTube, Facebook, X & new, relevant platforms as and when they emerge) with a focus on artist brand building and audience resonance. • Work closely & collaboratively with internal team, content producers, creative directors, videographers/photographers, editors and designers to deliver planned content. What You Bring • You have experience in digital marketing or social media, preferably in the hip-hop and R&B spaces, with a proven track record of successful campaigns and cross functional collaboration. • You're a master of top social platforms, stay ahead of trends, and drive the creation and optimization of killer digital content, bringing your social media savvy and data-driven ideas to the table to maximize artist reach and engagement. • You have a clear understanding of and passion for the global culture around hip-hop and R&B, with an ability to translate that to innovative partnerships, with a tangible impact on driving campaigns forward. • You can shape and execute cutting-edge digital strategies that elevate BMG's artist roster in a fast-paced, competitive environment on a global stage. • You have a high interest in AI, new tech, and drive innovation by integrating third-party APIs into product workflows to enhance marketing initiatives and user experiences. You're interested in what's new and next, and how to use that to drive positive fan experience. • You are practical and organized, familiar with music industry tools for analytics, smart-linking, advertising, social posting, etc. What Would Be A Plus • You have worked across Integrated Digital Service Providers (DSPs), social platforms, or e-commerce solutions to create seamless digital ecosystems. • Experience connecting various marketing platforms, CRM systems, CMS tools, or analytics platforms to streamline operations and insights. • Ability to build custom data pipelines or automations to optimize workflows and reporting. Now What's In It For You • Enjoy flexibility with our hybrid setup: 3 days in office, 2 days remote. • Experience peace of mind knowing that our comprehensive medical, dental, and vision coverage has got you covered. • Maximize your savings with our dollar-for-dollar 401(k) match of up to 6% after your first year. • Say goodbye to accruing vacation days or hitting a cap; take time off when you need it with our flexible time off policy! • Save money and time with our commuter benefits program. • Stay healthy and earn financial rewards with our fitness reimbursement program and wellness incentives. • Access well-being support 24/7 through our Employee Assistance Program. • Unlock your potential with development opportunities, including mentorship programs, LinkedIn Learning and educational reimbursements. • Be inspired by our talented artists at our showcases and playbacks. Pay Range $70,304 per annum The pay range listed above is dependent upon factors such as work experience, qualifications and business needs. Ready to shape the future of music? We are an E-Verify employer. For more information, please click on the following links. E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish BMG will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Founded in 2008, BMG reimagined the relationship between music companies, songwriters, and artists by offering fairer contracts, greater creative freedom, and unparalleled transparency in royalties and licensing. Now the fourth-largest music company in the world, BMG combines human creativity with cutting-edge technology to connect music with global audiences. With 20 offices across 13 key markets, BMG represents more than three million songs and recordings, including some of the most iconic catalogs and works from leading artists and songwriters such as The Rolling Stones, Tina Turner, George Harrison, Blondie, and more. BMG is wholly owned and privately held by the international media, services, and education company Bertelsmann, whose other content businesses include the entertainment company RTL Group and the trade book publisher Penguin Random House. www.bmg.com Company: BMG Rights Management (US) LLC | Job ID: 286016

Manage territory sales cycle including prospecting, demos, negotiations, and closing to meet quotas. | 2+ years sales experience, proven cold calling success, bachelor's degree, preferably healthcare SaaS experience. | Are you looking for a high energy, strategic, and fast-paced position as a Regional Account Executive, SMB (Ambulatory)? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. WHAT CAN RELIAS OFFER YOU? • Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium! • Flexible work environment with onsite and work from home options - you choose when you want to come into the office! • Active Employee Resource Groups open to all employees! • Comprehensive onboarding program - a great introduction to our company, customers and culture! • Growth and career advancement opportunities! • 20%+ annual employee promotion and transfer rate • Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science • Professional development gained from conference attendance and participation in organizations like NC Tech The Regional Account Executive position seeks to engage with prospective clients in the SMB market within a given territory and vertical. The RAE is responsible for presenting the value propositions and benefits of our solutions daily. Additionally, the RAE will handle all aspects of the sales process - from the outbound prospecting to clients, product demos, pricing negotiations, and contract reviews. WHAT YOU'LL BE DOING: • Independently managing time and territory in a way that maximizes the number of sales calls, demonstrations, and closed deals; resulting in attaining or exceeding set quotas • Preparing and presenting customized proposals and agreements to prospective clients, including detailed demonstrations of our education, compliance, clinical solutions, and professional services • Prospecting for new clients through email and phone campaigns independently on a daily basis • Consistent and detailed use of Relias Salesforce system to track and manage all sales activities and pipeline opportunities • Effectively document and maintain Salesforce data • Effectively utilizing technology to facilitate presentations and client calls COMPETENCIES: • Client Relationship Management - ability to effectively manage and nurture client relationships to achieve mutual success • Consultative Selling - ability to engage prospects and clients in a relationship-driven sales approach by acting as a trusted advisor who seeks to understand the client's needs and challenges in order to provide tailored solutions • Sales Tool Management - utilization of sales enablement tools to support the sales process and improve overall client experience • Adaptability - ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing environments • Communication - skills and abilities necessary to effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non-verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received YOU'VE GOT WHAT IT TAKES IF YOU HAVE/ARE: • 2+ years experience in a sales role • Proven track record of success in sales and cold calling • Bachelor's degree in business, healthcare, nursing, or related field IT WOULD BE NICE TO HAVE: • Healthcare/Hospital industry experience strongly preferred • Experience selling SaaS software solutions • Experience with Salesforces and/or Gong a plus IN OFFICE REQUIREMENT: Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter. Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions. Company: Relias LLC Country: United States of America State/Region: North Carolina City: Morrisville Postal Code: 27560 Job ID: 287191

Manage full sales cycle from prospecting to closing mid-market SaaS accounts. | 4+ years SaaS sales experience with proven quota achievement and bachelor's degree. | Are you looking for a high energy, strategic, and fast-paced position as a Regional Account Executive, Mid-Market (BCH)? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. WHAT CAN RELIAS OFFER YOU? • Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium! • Flexible work environment with onsite and work from home options - you choose when you want to come into the office! • Active Employee Resource Groups open to all employees! • Comprehensive onboarding program - a great introduction to our company, customers and culture! • Growth and career advancement opportunities! • 20%+ annual employee promotion and transfer rate • Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science • Professional development gained from conference attendance and participation in organizations like NC Tech The Regional Account Executive position seeks to engage with prospective Mid-Market clients within a given territory and vertical. The RAE is responsible for presenting the value propositions and benefits of our solutions daily. Additionally, the RAE will handle all aspects of the sales process - from the outbound prospecting to clients, product demos, pricing negotiations, and contract reviews. WHAT YOU'LL BE DOING: • Prospecting and finding accounts to sell into in addition to qualifying leads • Clearly articulating our value proposition and driving new customer engagement • Creating territory plans and mapping out activities by quarter to achieve quota • Maintaining healthy pipeline at all times and coming up with creative solutions to close new business opportunities • Confidently speaking with people at all levels including upper management and senior leadership • Tracking your activities in Salesforce to attain activity KPIs • Effectively document and maintain Salesforce data • Participating in product, marketing and sales skills training • Negotiating and closing deals • Other duties as assigned COMPETENCIES: • Client Relationship Management - ability to effectively manage and nurture client relationships to achieve mutual success • Consultative Selling - ability to engage prospects and clients in a relationship-driven sales approach by acting as a trusted advisor who seeks to understand the client's needs and challenges in order to provide tailored solutions • Sales Tool Management - utilization of sales enablement tools to support the sales process and improve overall client experience • Adaptability - ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing environments • Communication - skills and abilities necessary to effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non-verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received YOU'VE GOT WHAT IT TAKES IF YOU HAVE/ARE: • 4+ years SaaS full cycle sales experience • Proven track record of exceeding sales quota over an extended period of time • Bachelor's degree in business, healthcare, nursing, or related field IT WOULD BE NICE TO HAVE: • Vertical-specific healthcare experience strongly preferred IN OFFICE REQUIREMENT: Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter. Relias is an Equal Opportunity Employer and a Drug-Free workplace. Relias welcomes and encourages applications from people with disabilities and is happy to make reasonable accommodations in all aspects of the selection process. If you are an individual with a disability and require reasonable accommodation to complete any part of the job application process, please visit our career page for instructions. Company: Relias LLC Country: United States of America State/Region: North Carolina City: Morrisville Postal Code: 27560 Job ID: 288043

Own and evolve data flows powering Metadata API ecosystem ensuring accuracy, scalability, and reliability. | 5+ years backend/data engineering with SQL, Java and Python proficiency, cloud/container experience, and strong collaboration skills. | We are seeking a Senior API & Data Engineer to own and evolve the critical data flows that power our Metadata API ecosystem. This role sits at the intersection of database architecture, ETL orchestration, and API design, with a focus on modernizing legacy systems while building the next generation of scalable, reliable services. In this role, you will work across multiple databases (Oracle, PostgreSQL, and MySQL), maintain and enhance a legacy Java-based API, and help shape the evolution of our next-generation Python-based Metadata API platform. The Metadata API platform is foundational to our publishing ecosystem. This role directly impacts how authoritative data is modeled, propagated, and exposed to external customers as well as our own in-house consumers. The engineer in this position will influence both the stability of current systems and the architectural direction of future platforms. This is a senior-level position requiring strong technical judgment, architectural thinking, and the ability to assess downstream data impacts across systems. The role reports to the Senior Director of the API, Middle Tier & Mobile team within the Publishing Applications Group. Specific responsibilities include: • Own and evolve data flows powering the Metadata API ecosystem, ensuring accuracy, scalability, and reliability across systems • Design and optimize relational database schemas, queries, and stored procedures across Oracle, PostgreSQL, and MySQL • Maintain and enhance legacy Java-based APIs while contributing to the development of modern Python-based API services • Orchestrate ETL processes and manage the safe propagation of schema and data changes across upstream and downstream systems • Troubleshoot data and API issues while partnering cross-functionally on platform architecture, API design, and system improvements Please apply if you meet the following qualifications: • 5+ years of backend or data engineering experience with strong SQL expertise across relational databases (Oracle, PostgreSQL, MySQL) • Experience designing "source of truth" data models and managing ETL pipelines or data propagation workflows • Proficiency in Java and Python for API development (JAX-RS and FastAPI a plus) and a solid understanding of RESTful design principles • Experience working in cloud-based, containerized environments (e.g., AWS, Kubernetes) with familiarity in CI/CD and version control • Strong problem-solving, communication, and collaboration skills, with the ability to assess downstream data impacts across systems The Penguin Random House national headquarters is located in New York City. The position is open to remote candidates based in the United States. The salary range for this position is $120,000 - $130,000. All positions are currently eligible for annual profit award or bonus, subject to Company results. Applications for this role will be accepted through April 21 or until the role is filled. We encourage you to apply early, as we review applications on a rolling basis. Please include your resume and cover letter for consideration. Before applying for any role at Penguin Random House, we recommend you review our applicant resources page and our FAQs page. Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications. Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off. Company: Penguin Random House LLC | Job ID: 287985

Supports financial operations through monthly reporting, forecasting, and analysis to inform business decisions in a publishing division. | Requires 1-2 years of relevant financial or analytical experience, proficiency in Excel, and familiarity with financial software and reporting tools. | The Crown division of Penguin Random House is seeking a meticulous and proactive individual to join our team as a Financial Analyst. This position will provide support to the finance team in managing and analyzing the day-to-day operations of the division. Specifically, this position will play an active role in monthly reporting and analysis, forecasting and ad hoc analysis for the fast-growing imprints in the Crown Publishing business, including Crown, Crown Currency, Clarkson Potter, Ten Speed Press, Compendium, and Storehouse Voices. This is an excellent opportunity for an innovative and motivated person who is looking to grow and gain experience within a financial team supporting a growing publishing division. Specific responsibilities include: • Manages monthly financial closings, including detailed analyses of sales, cost of goods sold, operating expenses, accruals and title count. • Creates monthly summaries of financial performance and key performance indicators for the Crown and corporate teams. • Performs quarterly analysis on travel and marketing spend for Crown. • Assists in preparing formal forecasts for corporate submissions using Anaplan software. • Generates post-mortem analysis of previous acquisitions/publications to help inform editorial decisions. • Provides analysis to support production staff in making print and reprint decisions. • Assists marketing staff with updating marketing budgeting systems. • Reviews author contract information sheets, travel & entertainment expenses, and invoices and answers any coding or other related questions. Enhances and increases speed of monthly reporting, analysis and business intelligence utilizing software skills such as Microsoft Power BI, Anaplan, and/or ChatGPT. • Please apply if you meet the following qualifications: • 1-2 years of relevant work experience preferably in a finance/accounting role, or related analytical role • Strong business and analytical skills, including an understanding of basic financial and accounting principles • Strong PC skills, including proficiency with Excel (including vlookups and pivot tables) and PowerPoint • Excellent organizational skills, with an ability to multi-task and prioritize • Attention to detail and accuracy, ideally combined with an ability to see the big picture • Excellent written and verbal communication skills, with the ability to effectively communicate with colleagues across all levels and functions • Ability to take initiative and to work both independently and as part of a team • Working knowledge of Microsoft PowerBI, Anaplan, SAP, and ChatGPT preferred Strong interest in the publishing industry and a love for books are strong pluses • The salary range for this position is $66,500-$71,000. All positions are currently eligible for an annual profit award or bonus, subject to company results. Applications for this role will be accepted through January 9, 2026 or until the role is filled. We encourage you to apply early, as we review applications on a rolling basis. Please include your resume and cover letter for consideration. Before applying for any role at Penguin Random House, we recommend you review our applicant resources page and our FAQs page. Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications. Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off. Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at http://www.penguinrandomhouse.com/. Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. Company: Penguin Random House LLC | Job ID: 285122

Manage customer operational relationships and improve supply chain processes by collaborating with cross-functional teams to increase sales and profitability. | 3-5 years experience in IT, Metadata, Supply Chain or Operations with strong project management, analytical, and communication skills, plus familiarity with data feeds and Microsoft Office. | Join our dynamic team at Penguin Random House as a Customer Operations Manager or Senior Manager. This role offers a unique opportunity to work across physical and digital supply chains, providing exposure to all book formats and customer types. The Customer Operations Manager is responsible for gaining an understanding of our retail customers’ operational processes, as well as those of PRH, to develop improvements and greater efficiencies for all parties. Their focus is to develop and employ standard processes and protocols to remove friction in the supply chain such that PRH and our customers enjoy increased sales and profitability on PRH and PRHPS distribution client titles. We are looking for someone with a powerful process orientation who can leverage our existing operations and help us build on that partnership with our customers. The right candidate will have a strong understanding of operations and logistics, a solid background in retail and/or distribution, and the analytical ability to assess impact in the supply chain. The position will work closely with our customers, the PRH sales reps, IT, Publishing Operations, Business Development, Fulfillment, and Customer Service – making decisions to improve revenue and drive cost savings through improved and efficient processes. This position is perfect for those who thrive on solving puzzles and enjoy continuous learning, as it provides a view of many cross-functional teams! Specific responsibilities include: • Shaping priorities with physical and digital customers in support of existing and emerging business models, both domestic and international • Managing the day-to-day operational relationships with and queries from customers • Maintaining strong relationships with key customers in each channel through business review participation, and regular business calls • Project management and collaboration with cross-functional teams to develop processes, systems and tools • Assist with Metadata and digital asset distribution to business partners • Creation and ongoing maintenance of process documentationWorking closely with the sales channels and industry groups to perform needs assessments Specific responsibilities for the Senior Manager include: • Driving initiatives independently, with a greater level of autonomy • Helps set direction and contributes to long-term planningActs as a bridge between senior management and customers and/or other departments Please apply if you meet the following qualifications: • Enthusiasm for operations and process improvement • 3-5 years working on project teams in an IT, Metadata, Supply Chain or Operations environment • An orientation towards partnership and relationship building • Experience managing projects with internal and external stakeholders from initiation to completion • Ability to lead and participate in cross functional teams • Strong analytical skills and attention to detail • Ability to make recommendations after analysis/research to upper-level management • Keen, independent task prioritization and follow-up skills • Excellent verbal and written communication skills • Familiarity with data feeds such as API / XML (or specifically ONIX) a plusProficiency with Microsoft Office (Word, Excel, and Outlook) required The salary range for a Manager is $73,500-$78,000, and for a Senior Manager is $79,500-$82,000. All positions are currently eligible for annual profit award or bonus, subject to Company results. Please apply using our ATS system by October 1, 2025 , and include your resume and cover letter for consideration. Before applying for any role at Penguin Random House, we recommend you review our applicant resources page and look over our hybrid and open-to-remote guidelines on our FAQs page. Penguin Random House job postings include a good faith compensation range for each open position. The salary range listed is specific to each particular open position and takes into account various factors including the specifics of the individual role, and candidate's relevant experience and qualifications. Full-time employees are eligible for our comprehensive benefits program. Our range of benefits include, but are not limited to, Medical/Prescription drug insurance, Dental, Vision, Health Care/Dependent Care Flexible Spending Account, Health Savings Account, Pre-Tax and Roth 401(k), Short and Long-Term Disability Insurance, Life/AD&D Insurance, Commuter Benefits, Student Loan Repayment Program, Educational Assistance & generous paid time off. Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and subject for all ages, we are committed to quality, excellence in execution, and innovation throughout the entire publishing process: editorial, design, marketing, publicity, sales, production, and distribution. Our vibrant and diverse international community of nearly 300 publishing brands and imprints include Ballantine Bantam Dell, Berkley, Clarkson Potter, Crown, DK, Doubleday, Dutton, Grosset & Dunlap, Little Golden Books, Knopf, Modern Library, Pantheon, Penguin Books, Penguin Press, Penguin Random House Audio, Penguin Young Readers, Portfolio, Puffin, Putnam, Random House, Random House Children's Books, Riverhead, Ten Speed Press, Viking, and Vintage, among others. More information can be found at http://www.penguinrandomhouse.com/. Penguin Random House values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. Company: Penguin Random House LLC | Job ID: 282602

Lead UX design for AI-powered features, collaborate with product and engineering teams, conduct user research, and maintain design documentation and systems. | Minimum 3 years UX/Product Design experience with a strong portfolio, bachelor's degree in Design or related field, experience with AI-powered products preferred, and ability to work hybrid in NC. | Are you looking for a high energy, strategic, and fast-paced position as a UX Designer - AI? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical outcomes! Relias provides software and services to more than 10,000 healthcare organizations and providers, addressing the primary concerns of recruiting, retention, risk mitigation, compliance, and the move from fee for service to value-based reimbursements. In addition to unrivaled content, Relias offers pre-hire assessments and in-depth analytics that allows for the demonstration of skill and performance, resulting in better patient, resident and client outcomes, as well as better financial results. We are passionate about our product and our clients; what we deliver is truly something you can be proud to represent. Our clients think so, too - we proudly boast a retention rate close to 100%! WHAT CAN RELIAS OFFER YOU? Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium! Flexible work environment with onsite and work from home options - you choose when you want to come into the office! Active Employee Resource Groups open to all employees! Comprehensive onboarding program - a great introduction to our company, customers and culture! Growth and career advancement opportunities! 20%+ annual employee promotion and transfer rate Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science Professional development gained from conference attendance and participation in organizations like NC Tech Onsite 321 Coffee Shop providing free coffee and pastries to employees SUMMARY We are looking for a bold and creative UX Designer - AI to rethink and redefine user experiences in an AI-first product landscape. In this role, you will lead the user experience design for all AI-powered initiatives within our platform, collaborating closely with the AI Product Manager, engineers, and stakeholders across client care, sales, and product. Your work will shape how users interact with intelligent systems, from embedded agents and recommendations to dynamic interfaces powered by large language models. This role is ideal for a designer excited by rapid prototyping, emerging tools, and designing for new interaction paradigms. You will drive the UX strategy for a wide range of AI experiences, balancing innovation with usability, clarity, and trust. WHAT YOU'LL BE DOING: AI-First Experience Design: Design end-to-end user experiences for generative AI features, LLM agents, and intelligent workflows. Translate complex model behavior into intuitive and human-centered interactions. Develop high-fidelity prototypes using Figma and AI-first tools like Lovable, v0.dev, or work with AI code editors and Figma's MCP server. Use these tools to test novel interactions and validate assumptions early and often. Collaborative AI Opportunity Discovery: Partner with the AI Product Manager and Product teams to identify product areas where AI can meaningfully enhance user experience. Enable product strategy execution through the lens of UX and interaction design. User Research and Customer Insight Gathering: Conduct and moderate usability tests and user interviews; analyze findings and present both qualitative and quantitative data to influence design direction. Translate findings into actionable insights and journey maps that guide product development. Documentation and Design Systems: Create and maintain clear design documentation to ensure alignment with published Information Architecture and consistent execution across engineering teams. Contribute to evolving design systems for AI experiences. COMPETENCIES AI-First Interaction Design: Experience designing for generative AI, autonomous agents, or context-aware systems. Familiar with new UX patterns emerging in AI products (e.g., chat UIs, agent states, adaptive flows). Figma Mastery: Expert-level skill with Figma is required for prototyping, interface design, and team collaboration. Rapid Prototyping with AI Tools: Familiarity with AI-native prototyping platforms such as Lovable, v0.dev, or Figma's Model Context Protocol (MCP) server. Able to experiment quickly and iterate on feedback. User Empathy & Research Skills: Deep commitment to understanding user needs. Skilled in conducting interviews, usability testing, and synthesizing insights into actionable design changes. Cross-functional Collaboration: Excellent communicator who thrives in interdisciplinary teams. Able to balance creative vision with technical constraints. Accessibility & Inclusion: Designs to meet WCAG standards and advocates for inclusive design practices in everyday work. EXPERIENCE REQUIRED (MINIMUM REQUIRED) 3+ years of experience in UX or Product Design, with a strong portfolio showcasing end-to-end product design work. Demonstrated experience collaborating in cross-functional teams. EDUCATION REQUIRED (MINIMUM REQUIRED) Bachelor's degree in Design, HCI, Human Factors, or a related field. EXPERIENCE/EDUCATION PREFERRED Experience designing AI-powered or data-rich products preferred. Background in designing for enterprise or highly regulated industries (e.g., healthcare, education) is a plus. Familiarity with HTML/CSS or code-aware design systems is helpful but not required. Relias is an Equal Opportunity Employer and a Drug-Free workplace IN OFFICE REQUIREMENT: Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter. Company: Relias LLC Country: United States of America State/Region: North Carolina City: Morrisville Postal Code: 27565 Job ID: 281926 ((customQuickApply))281926Relias LLC