Berkshire Hathaway Direct Insurance Company

Oversee and manage third-party administrator workers' compensation claims, ensuring compliance, providing guidance, and facilitating communication among stakeholders. | Requires 3-5 years of workers' compensation claims adjusting experience, active adjuster license, strong negotiation and communication skills, and a BA/BS degree. | The Workers’ Compensation Claims TPA Liaison provides direct oversight of Third-Party Administrator (TPA) claim administration and facilitates communication between the TPA, policyholders, legal, and other internal departments. The WC TPA Liaison’s mission is to provide superior customer service and ensure TPA claim outcomes are within best practices by utilizing technical claims expertise and providing guidance to the TPA. This position reports to the Workers’ Compensation Claims Manager. Location: This is a full-time remote position. This position may require occasional travel to attend mediations, trainings, trials and/or other related department meetings. Job Responsibilities Direct management of TPA handled claims, including oversight of investigation, reserving, medical and disability management, coverage decisions, compensability determinations, and settlements Provide strategic direction to TPA adjuster/defense counsel to formulate proactive litigation strategies Monitor TPA’s compliance with claim handling procedures, including nurse case management, return to work, legal, settlement, and reserving Alert Underwriting to relevant information and safety concerns Contact policyholders as needed during the investigation phase to clarify and/or gather additional information required to process claims and/or resolve inquiries Consult legal to clarify coverage questions and provide guidance to TPA Resolve routine and complex TPA claim and coverage questions with a goal of providing claim direction to TPA Resolve date of loss discrepancies identified on the DOL Mismatch report Extend reserve and settlement authority to TPA, alerting management to over-authority requests and complex claims Monitor TPA claims to identify files that exceed medical/disability guidelines or treatment parameters. Recommend TPA engage medical resources as appropriate. Participate in conference calls with TPA and defense counsel on complex claims with significant exposure Generate TPA inventory reports and monitor aging claims and/or claims with significant exposure Provide guidance to TPA to ensure claims are proactively managed to resolution Respond to daily emails from the TPA requiring assistance Perform TPA audits to evaluate quality of work and claim outcomes Ensure appropriate resources (NCM, FNCM, subrogation, legal, etc) are timely assigned to TPA claims Monitor claim assignment workflow to ensure claims are assigned to TPA efficiently Partner with Claims Technician to resolve TPA system data errors Assist with process improvement in the development of enhanced TPA workflows and methods Prepare ad hoc TPA reports Handle escalated TPA issues and projects as assigned Assist Claims Manager with day-to-day TPA operations, including TPA funding requests Other tasks and special projects as assigned Qualifications Active adjuster license 3-5 years experience adjusting workers’ compensation claims (multi-jurisdictional knowledge a plus) Technical understanding of workers’ compensation claims investigation techniques, compensability, insurance coverages, and negotiation skills Large loss injury litigation experience Self-motivated with the ability to work independently to meet deadlines Excellent verbal and written communication skills Ability to multi-task and work in a fast-paced, collaborative, virtual office environment Strong analytical, organizational, and time management skills Proficiency with MS Word, Excel and internet applications Highly attentive to details Able to work under pressure and execute good judgment in sensitive situations Strong interpersonal skills Excellent written and verbal communication skills Strong organizational and computer skills Strong negotiation skills Education: BA/BS degree required AIC, SCLA, CPCU or other industry designation a plus About Us biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include: Medical (PPO/HDHP), vision, disability, and life insurance. Enhanced dental plan with orthodontia coverage in addition to a standard plan. Generous PTO plan for all benefit-time eligible employees. Paid company holidays and 4 floating holidays. Paid parental leave. Employee Retirement Savings Plan/401(k) with company match and immediate vesting. Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs. Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment. Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs. Voluntary benefits that include accident, critical illness, and hospital indemnity. Employee discount and rewards program on travel, tickets, electronics, home, and more. In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $75,000-$90,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law. Our employees are our greatest asset. We foster a dynamic team of collaborative individuals that are passionate about their work. Without our employees servicing biBerk and THREE, we’d be unable to achieve our goal of helping small businesses find the affordable and reliable insurance coverage they need. We’ve built an inclusive environment of hard working, creative individuals that allows for growth and success — no matter where you’re at in your career! So, what do we do? The answer is simple! We provide small business owners with the best coverage possible with separate products to fit their needs through biBerk and THREE. biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. We offer several policies including Workers’ Compensation, Professional and General Liability, Commercial Auto, and more! THREE covers everything a small business needs in one comprehensive, yet uncomplicated policy. Piecing together different policies can sometimes leave coverage gaps. THREE provides all the coverage most small businesses need in one seamless policy. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com), is a holding company with diversified interests in a host of industries, including insurance, energy, transportation, and manufacturing. Employees servicing biBerk and THREE are employed by our corporate entity, Berkshire Hathaway Direct Insurance Company (BHDIC), which is an AM Best rated A++ insurer. We value our employees and what’s important to them. That is why we offer a comprehensive benefits package including tuition reimbursement, a 401(k)-employer match, medical insurances, life insurances, parental leave, and generous amounts of paid time off to support a healthy work-life balance. The path to success starts with BHDIC. Come join our team!

Manage workers' compensation claims including determining compensability, negotiating settlements, directing investigations, and coordinating with claimants and medical personnel. | Minimum 3 years claims adjusting experience, SIP certification, bachelor's degree, familiarity with medical terminology, and strong negotiation and communication skills. | biBerk is seeking an experienced worker’s compensation claims adjuster. The position is fully remote from anywhere in the continental US. Job Responsibilities Determine compensability and/or coverage issues for loss time workers' compensation claims Effectively manage a caseload of loss time claims from numerous jurisdictions Negotiate and direct settlements under management's review Gather medical and factual evidence to determine compensability Direct outside investigation and handle litigation files within given authority Coordinate and maintain contact with claimants and/or their attorneys, outside investigators, and rehabilitation personnel as well as routine contact with insureds, account liaisons and medical providers Qualifications A minimum of 3 years of experience required Experience handling claims in California SIP certification required Bachelor's degree required Carrier experience preferred Experience in handling lost time or litigated claims Familiarity with medical terminology Demonstration of strong organizational, problem solving, negotiation, and conflict resolution skills Excellent verbal and written communication skills needed About Us biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. Some highlights of our benefits are: Great work environment with growth opportunity Subsidized downtown parking (for in-office positions) Competitive compensation Generous amounts of vacation and sick time Closed on major holidays 401(k) with company match A fantastic healthcare package Tuition reimbursement after 6 months of employment Service recognition after 5 years of employment In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $85,000 - $105,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law. Our employees are our greatest asset. We foster a dynamic team of collaborative individuals that are passionate about their work. Without our employees servicing biBerk and THREE, we’d be unable to achieve our goal of helping small businesses find the affordable and reliable insurance coverage they need. We’ve built an inclusive environment of hard working, creative individuals that allows for growth and success — no matter where you’re at in your career! So, what do we do? The answer is simple! We provide small business owners with the best coverage possible with separate products to fit their needs through biBerk and THREE. biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. We offer several policies including Workers’ Compensation, Professional and General Liability, Commercial Auto, and more! THREE covers everything a small business needs in one comprehensive, yet uncomplicated policy. Piecing together different policies can sometimes leave coverage gaps. THREE provides all the coverage most small businesses need in one seamless policy. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com), is a holding company with diversified interests in a host of industries, including insurance, energy, transportation, and manufacturing. Employees servicing biBerk and THREE are employed by our corporate entity, Berkshire Hathaway Direct Insurance Company (BHDIC), which is an AM Best rated A++ insurer. We value our employees and what’s important to them. That is why we offer a comprehensive benefits package including tuition reimbursement, a 401(k)-employer match, medical insurances, life insurances, parental leave, and generous amounts of paid time off to support a healthy work-life balance. The path to success starts with BHDIC. Come join our team!

Developers will participate as highly independent individual contributors, focusing on coding, testing, and delivering features. They will collaborate with other team members to support planning and design discussions, assist in resolving blockers, and progressively build domain expertise. | Candidates should have a bachelor's or master's degree in computer science or a related field, along with 5 to 10 years of experience as a software developer, primarily using C#. Strong programming, debugging, and troubleshooting skills with C# and .NET are essential. | biBerk is building a cloud-first, API driven, dynamic insurance platform that enables customers to purchase insurance policies directly online. Expanding our team, we are adding experienced software innovators to enhance our development efforts. This role is ideal for experienced developers who are well-versed in the development environment outlined below. Developers in this role will participate as highly independent individual contributors, focusing on coding, testing, and delivering features. They will collaborate with other team members to support planning and design discussions, assist in resolving blockers, and progressively build domain expertise. Job Responsibilities Contribute as a senior technical resource on a cross functional, agile development team including members from development, quality assurance, and business analysts Build technical expertise for a particular domain within the overall platform Implement system features to meet business objectives while fitting into the enterprise platform ecosystem Contribute to design decisions Collaborate with Product team to ensure that requirements are understood, and short-term and long-term business objectives are met Follow department-wide technical, process, and quality standards while contributing to their improvement Create technical documentation and content, ensuring that knowledge is transferred across the team Deliver regular and frequent code contributions aligned with User Stories and sprint goals Satisfy unit testing requirements; collaborate closely with QA resources to guarantee successful functional and regression testing of all features Ensure compliance with system performance goals Think with a security first mindset Take ownership of problems and solutions, being proactive to ensure success Provide innovative problem-solving skills, thinking outside the box Occasional travel to Wilkes-Barre/Scranton PA area for strategy meetings (several times per year) Normal working hours based on Eastern US time Qualifications Required Education and Knowledge: Bachelor’s or master’s degree in computer science/related field or equivalent working experience 5 to 10 years of experience as a software developer, primarily using C# Excellent programming, debugging, and troubleshooting skills with C# and .NET 3+ years of experience contributing in a senior technical role Enterprise level system architecture experience, designing and delivering RESTful APIs, integrations, and complex business processes Experience with the implementation and configuration of cloud services including serverless, data storage, messaging, logging, etc., preferably with Azure Experience with design and implementation of both monolithic and microservice architectures Experience implementing reliable and performant data storage solutions and schemas utilizing cloud technologies including SQL DBs, Document DBs, and unstructured data Experience with creating CI/CD pipelines supporting Infrastructure as Code (IAC) Strong verbal and written communication skills, collaboration capabilities, and attention to detail Experience working on large software development projects while collaborating across multiple agile teams Preferred Knowledge and Experience: Commercial Property and Casualty insurance experience Practical working knowledge of ASP.NET MVC, and .NET Core Experience with TypeScript and SPA frameworks (Angular, React, etc.) About biBerk biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. Some Highlights of our benefits are: Great work environment with growth opportunity Subsidized downtown parking Competitive compensation Generous amounts of vacation and sick time Closed on major holidays 401(k) with company match A fantastic healthcare package Tuition reimbursement after 6 months of employment In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $100,00 to 135,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law. Our employees are our greatest asset. We foster a dynamic team of collaborative individuals that are passionate about their work. Without our employees servicing biBerk and THREE, we’d be unable to achieve our goal of helping small businesses find the affordable and reliable insurance coverage they need. We’ve built an inclusive environment of hard working, creative individuals that allows for growth and success — no matter where you’re at in your career! So, what do we do? The answer is simple! We provide small business owners with the best coverage possible with separate products to fit their needs through biBerk and THREE. biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. We offer several policies including Workers’ Compensation, Professional and General Liability, Commercial Auto, and more! THREE covers everything a small business needs in one comprehensive, yet uncomplicated policy. Piecing together different policies can sometimes leave coverage gaps. THREE provides all the coverage most small businesses need in one seamless policy. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com), is a holding company with diversified interests in a host of industries, including insurance, energy, transportation, and manufacturing. Employees servicing biBerk and THREE are employed by our corporate entity, Berkshire Hathaway Direct Insurance Company (BHDIC), which is an AM Best rated A++ insurer. We value our employees and what’s important to them. That is why we offer a comprehensive benefits package including tuition reimbursement, a 401(k)-employer match, medical insurances, life insurances, parental leave, and generous amounts of paid time off to support a healthy work-life balance. The path to success starts with BHDIC. Come join our team!

The Principal Software Developer will serve as a senior technical resource on an agile development team, contributing to design, planning, and problem resolution. They will also mentor team members and ensure that system performance and security goals are met. | Candidates must have a bachelor's or master's degree in computer science or a related field, along with 10+ years of software development experience, primarily using C#. Experience with enterprise-level system architecture and cloud services is also required. | biBerk is building a cloud-first, API driven, dynamic insurance platform that enables customers to purchase insurance policies directly online. Expanding our team, we are adding experienced software innovators to enhance our development efforts. This role is ideal for experienced developers who are well-versed in the development environment outlined below and are eager to share their expertise by mentoring and guiding other team members. Developers in this role will participate as both senior technical experts and individual contributors, supporting other team members by leading design, planning, and resolution of roadblocks. Through close collaboration with contributors at various levels, they will build deep domain expertise and serve as technical subject matter experts (SMEs) with broad technical influence across projects and teams. Job Responsibilities Contribute as a senior technical resource on a cross functional, agile development team including members from development, quality assurance, and business analysts Serve as technical SME for a particular domain within the overall platform Provide guidance and mentoring including pair programming, code reviews, demos, and group/1:1 coaching. Design system features to meet business objectives while fitting into the enterprise platform ecosystem Contribute to cross-team platform design decisions Collaborate with Product team to ensure that requirements are understood, and short-term and long-term business objectives are met Follow department-wide technical, process, and quality standards while contributing to their improvement Take a lead role in creating technical documentation and content, ensuring that knowledge is transferred across the team Deliver regular and frequent code contributions aligned with User Stories and sprint goals Guide the team regarding unit testing; collaborate closely with QA resources to guarantee successful functional and regression testing of all features Ensure that the team achieves system performance goals Ensure that the team thinks with a security first mindset Take ownership of problems and solutions, being proactive to ensure success Provide innovative problem-solving skills, thinking outside the box Occasional travel to Wilkes-Barre/Scranton PA area for strategy meetings (several times per year) Normal working hours based on Eastern US time Qualifications Required Education and Knowledge: Bachelor’s or master’s degree in computer science/related field or equivalent working experience 10+ years of experience as a software developer, primarily using C# Excellent programming, debugging, and troubleshooting skills with C# and .NET 3+ years of experience contributing in a senior technical role Enterprise level system architecture experience, designing and delivering RESTful APIs, integrations, and complex business processes Enterprise level design and configuration of cloud services including serverless, data storage, messaging, logging, etc., preferably with Azure Experience with design and implementation of both monolithic and microservice architectures Experience designing reliable and performant data storage solutions and schemas utilizing cloud technologies including SQL DBs, Document DBs, and unstructured data Experience with creating CI/CD pipelines supporting Infrastructure as Code (IAC) Strong verbal and written communication skills, collaboration capabilities, and attention to detail Experience working on large software development projects while collaborating across multiple agile teams Preferred Knowledge and Experience: Commercial Property and Casualty insurance experience Practical working knowledge of ASP.NET MVC, and .NET Core Experience with TypeScript and SPA frameworks (Angular, React, etc.) About biBerk biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer. BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust. Some Highlights of our benefits are: Great work environment with growth opportunity Subsidized downtown parking Competitive compensation Generous amounts of vacation and sick time Closed on major holidays 401(k) with company match A fantastic healthcare package Tuition reimbursement after 6 months of employment In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $115,000 - $135,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law. Our employees are our greatest asset. We foster a dynamic team of collaborative individuals that are passionate about their work. Without our employees servicing biBerk and THREE, we’d be unable to achieve our goal of helping small businesses find the affordable and reliable insurance coverage they need. We’ve built an inclusive environment of hard working, creative individuals that allows for growth and success — no matter where you’re at in your career! So, what do we do? The answer is simple! We provide small business owners with the best coverage possible with separate products to fit their needs through biBerk and THREE. biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. We offer several policies including Workers’ Compensation, Professional and General Liability, Commercial Auto, and more! THREE covers everything a small business needs in one comprehensive, yet uncomplicated policy. Piecing together different policies can sometimes leave coverage gaps. THREE provides all the coverage most small businesses need in one seamless policy. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com), is a holding company with diversified interests in a host of industries, including insurance, energy, transportation, and manufacturing. Employees servicing biBerk and THREE are employed by our corporate entity, Berkshire Hathaway Direct Insurance Company (BHDIC), which is an AM Best rated A++ insurer. We value our employees and what’s important to them. That is why we offer a comprehensive benefits package including tuition reimbursement, a 401(k)-employer match, medical insurances, life insurances, parental leave, and generous amounts of paid time off to support a healthy work-life balance. The path to success starts with BHDIC. Come join our team!