Berkeley Research Group, LLC

Support implementation timelines, maintain documentation, assist in solution design, and facilitate issue triage in client projects. | 1-3 years of experience in client services, project coordination, or implementation support, with strong organizational skills, technical exposure, and excellent communication. | We do Consulting Differently Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers. Our customers and partners trust us to deliver reliable, first-to-market solutions and safeguard the data we receive. We trust our employees, and our culture gives them the freedom to create, collaborate, and grow. Our leaders are industry experts, creative, unafraid to challenge the status quo, and the pioneers of market-changing solutions. We are looking for a highly organized and detail-oriented Associate to join our fast-paced Client Implementation team. This role is ideal for someone who combines strong execution with technical fluency, can quickly learn how systems connect, support solution design efforts, and contribute to integration-driven implementations in a growing environment. As an Associate, you will partner with technical implementation managers to drive consistent high-quality delivery through clear documentation, cross-functional coordination, and implementation readiness. You will help support solution design and integrations by maintaining requirements and mapping artifacts, tracking configuration decisions and dependencies, and supporting issue triage with clear evidence and next steps to keep workstreams moving. Responsibilities: • Track and manage internal and external project action items. • Support implementation timelines by owning repeatable tasks (e.g., documentation updates, follow-ups, meeting notes). • Collaborate with TIMs to prepare client-facing materials and communications. • Assist in product configuration tracking and process coordination. • Help maintain internal documentation and support onboarding resources. • Attend client and internal meetings to support execution and knowledge transfer. • Continuously improve documentation and operational processes with the TIM team. • Support issue triage by gathering evidence, clarifying requirements, and helping route items to the right internal teams with a clear problem statement and recommended next steps. Qualifications: • 1–3 years of experience in client services, project coordination, business operations, or implementation support. • Strong organizational and time management skills with the ability to manage multiple priorities. • Excellent written and verbal communication skills. • High attention to detail and consistency. • Self-starter with a growth mindset and desire to learn technical systems and client workflows. • Proficiency with Google Workspace or Microsoft Office tools; familiarity with Smartsheet, Jira, or other project tools is a plus. • Exposure to technical concepts through coursework, projects, or prior work (e.g., systems, integrations, structured data, or basic scripting), with the ability to ramp quickly. Preferred Qualifications: • Experience working with technical teams, SaaS platforms, or healthcare/financial-related software. • Familiarity with project lifecycles and implementation best practices. • Interest in long-term growth into implementation, operations, or product roles. • A background in technology or technical aptitude is a strong plus (e.g., learning new tools quickly and understanding how systems connect). Candidate must be able to submit verification of their legal right to work in the U.S., without company sponsorship. Salary Range: $90,000 - $120,000 About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Develop and execute product content strategies, create and manage technical and marketing documentation, collaborate with cross-functional teams, and support quality assurance and reporting. | Bachelor's in communications or related field, 5+ years customer-facing content creation experience, proficiency with authoring tools, excellent writing and interpersonal skills, and ability to work in fast-paced environments. | BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: Product Content Manager Location: Washington, DC | Remote - Washington, DC Position Type: Full time Requisition ID: JR100384 Description: We do Consulting Differently HAP Tech, a subgroup of BRG’s Healthcare Analytics practice (HAP), is one of the firm’s largest and fastest growing teams. This innovative group is currently looking for talented and dynamic professionals to join us as we continue to grow! HAP Tech supports and advises pharmaceutical manufacturers on how to navigate the challenges and complexities of the 340B program as well as other areas of the healthcare ecosystem. Our team is the established market leader in data and technology solutions for 340B-related issues and we support an impressive client base which includes the largest pharmaceutical manufacturers in the US as well as early-stage biotech companies. Beyond our syndicated solutions, we also integrate and synthesize data to deliver unparalleled analytics and insights into various aspects of the 340B program and the pharmaceutical supply chain. The Product Content Manager oversees developing, distributing, and strategically creating product content, and support content for our clients. As a Product Content Manager you will research, write, and prepare a variety of technical user documentation and media, collaborate with subject matter experts (Product Support, Engineering, Product Management) during the design phase to gain an understanding of the content and/or process in the documentation. Responsibilities: Develop and execute a comprehensive content strategy aligned with product goals and customer needs. Define content requirements and collaborate with cross-functional teams to ensure alignment. Own the content strategy and development process, develop and execute the strategy for product content, including ideation and content requirements. Oversees the creation of product descriptions, marketing materials, and other assets. Translate complex product concepts into digestible reports and narratives. Engage with 340B covered entities to determine product content and training needs. Create, edit, and proofread product documentation, ensuring regular delivery of new and updated documentation. Conduct technical reviews of documentation to ensure accuracy. Collaborate with the product team to develop content plans and calendars. Build and maintain strong partnership with identified stakeholders to ensure continuous improvement for 340B documentation and processes. Assist the software development team in Quality Assurance and User Acceptance Testing by helping identify technical issues and reporting software bugs to internal and external audiences. Compile and publish regular reports on content usage, system performance, and other metrics for larger consumption across internal and external audiences. Present content strategies and reports to stakeholders and leadership. Qualifications: BS degree in communications, marketing, journalism, or a related field. Minimum five years of work in a customer-facing role, preferably in the healthcare industry, creating and presenting end-user documentation. Experience with various development, authoring, and content management tools (Adobe or video editing software, preferably Premier Pro). Excellent writing skills to product user facing content and client facing content. Demonstrate the ability to story tell through writing or reporting. Proficient in Microsoft Office, including PowerPoint, Excel, Word, and Outlook. Experience managing a Knowledge Base and handling large-scale Knowledge projects, including organization and delivery. Eager to learn and research new healthcare content. Excellent interpersonal and written communication skills. Must be resourceful, adapt to new situations, and work in a fast-paced, rapidly changing environment. Desire to work within a team environment. Salary Range: 95,000-135,000 Candidate must be able to submit verification of their legal right to work in the U.S., without company sponsorship. About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities #J-18808-Ljbffr