Belk

Assist with asset protection and shortage control programs, conduct investigations, and partner with store management. | High school diploma, ability to operate a computer, 1+ years of retail, security, or military experience, and asset protection experience preferred. | The non – exempt Store Asset Protection Lead is responsible for assisting the Store Manager and/or Store Asset Protection Manager with the Asset Protection and shortage control programs in their assigned store to meet or exceed the shortage goals for their assigned location. This individual will conduct investigations, provide training of store associates, and will partner with the Store Manager and/or Store Asset Protection Manager on resolution to shortage related issues. • Job Functions • Embody the values of the Asset Protection Mission Statement to protect the profitability of the company, be a change agent, and foster an environment of diversity and inclusion. • Drive compliance of company shortage and safety programs and directives by partnering with Store Manager and/or Store Asset Protection Manager. (I.E. Action Plans, RFID) • Develop understanding of profitability to support the Store Manager with direct controllable expense. • Take a proactive approach to reduce shortage including preventing and detecting issues of theft and dishonesty. • Investigate internal, external and ORC situations in accordance with case procedures, standards, and applicable laws. Including following appropriate procedures for apprehensions and accurately and timely reporting of all incidents to AP leadership. • Ensure the Store Manager is aware of data security and safety related issues in the store. • Maintains positive relationships between the store and law enforcement personnel. • Manage the effective utilization and report any operability issues of all security systems. • Complete special projects and other duties as assigned with a teamwork and collaborative approach. • Minimum Education & Experience: • High School Diploma or GED equivalent. • Ability to operate a computer. • Ability to work with minimal supervision. • 1 or more years of retail, security and/or military experience. • Preferred Education & Experience: • 1+ years of Asset Protection experience. • Experience with exception based reporting and other analytical tools. • Proficiency with Word, Excel, and Outlook. • Industry certifications such as the LPC or LPQ is a plus but not required. • Knowledge & Skills • Ability to maintain confidentiality and use discretion. • Ability to make critical decisions in high pressure situations. • Strong work ethic and ability to produce high quality work under deadline pressures. • Ability to solve problems with consideration to their store. • Ability to read, write, speak, and understand English. • Ability to prioritize, adjust to new developments, and complete tasks is required. • Demonstrates strong interpersonal skills. • Demonstrated ability to make regular court appearances on the company’s behalf. • Ability to travel with Regional Asset Protection Manager approval. • Physical • Ability to operate standard phone, computer, calculator and other business machines. • Ability to sit, walk, or stand, for brief to extended periods of time. • Ability to travel to court or other locations with Regional Asset Protection Manager approval. • Ability to perform some lifting (25-50 lbs.) • Ability to climb ladders, scaffolds and work at heights. • Ability to operate photographic and video equipment. • Supervisor Store Manager or Store Asset Protection Manager

Assist customers, promote products, process transactions, and maintain store presentation. | Basic customer service skills, ability to handle transactions, and physical ability to lift 40 lbs. | The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position. What you will do • Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities. • Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience. • Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales. • Build genuine relationships with customers to foster loyalty and repeat business. • Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care. • Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. • Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service. • Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. • Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned. • Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area. Skills and Abilities • Dedication to customer service and a drive to achieve store objectives. • Skills and experience to perform in the role and a commitment to continuously learn. • Ability to take ownership of assigned tasks and contribute to store success. • Communicate with excellence. • Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems. • Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. • Must regularly move around all store areas and be accessible to customers. • Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Support and improve operational processes within stores, lead projects, and ensure operational excellence in collaboration with leadership. | Bachelor's degree in Business or related field, strong communication skills, ability to travel extensively, and experience in operational process improvement. | The role of the Field Operations Manager is to support the Organization and Group Vice President (GVP) drive operational processes within their assigned stores. The position reports to the Director of Store Operations and works with Home Office Operations leadership to drive overall company priorities and identifies efficiencies with process to maximize the return on the operational investment. The role will project lead assigned initiatives including creating process materials such as Standard Operating Process, Training Guides, and analysis of data to drive profitability. Job Functions Assist, create, and drive Operational Process improvement based on observations and company objectives. Consistently evaluate processes for improvement. Partner/Assist with GVP to identify operational gaps or gains. Drive Company Operational Priorities in Zone in partnership with GVP. When needed, deep dive into process and identify efficiencies and opportunities. Align realistic next steps and follow up on actions needed. Ensure GVP/RVP understand and implement Operational Process in stores. Provide clear and concise coaching that aligns with operational processes and inventory accuracy. Re-educate when needed. Create RVP training guides/schedule training visits to inspect roll out of new or refreshed initiatives. Foster an environment of learning through RVP refresher training with GVP/Ops Director Approval. Provide communication and findings of all visits to GVP/OPS Director focusing on SMART tactics for growth, and recognition of improvement. Participate and influence in GVP strategy meeting as a content expert. Collaborate and participate in Target Region Strategy Meetings. Project Lead: Lead and complete high priority projects as assigned by Home Office Operations leadership. Update leadership on project developments weekly/biweekly. Support as content expert and take on assignments within other projects. Travel will be scheduled based on current company priorities with ROI planned in advance of each visit. Establish and maintain strong working relationships: up, down and across the organization. Global Issues: Investigate, involve appropriate partners and support solutions to discrepancies in reporting for operational process such as: STH, reverse logistics, markdown executions, WLP, RFID processes, transportation/manifest issues. Act to secure sensitive information. Support Physical Inventory and inventory accuracy processes. Support and drive Safety and Shortage programs. Support and foster a diverse and inclusive workplace environment. Education / Experience Requirements: Please select from below the expected Contribution Level for this role Position Contribution Level: Advanced Level Minimum Education & Experience: Bachelor’s degree and/or equivalent years of experience Specific Degree: Business administration Preferred Education & Experience: Knowledge / Skills Requirements: Knowledge & Skills Effective communicator (oral and written) Motivational coaching expertise Ability to balance long- and short-term priorities Sound business acumen Flexible to adjust to varying expectations Must be able to handle confidential information Must be able to work independently as needed and execute through others effectively Strong skills in PowerPoint and Excel Strong understanding of all Store Operational Processes Physical Requirements: Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc. Physical Ability to use computer keyboard, standard telephone and other related business equipment Must be able to lift up to 72 pounds at floor level and above shoulder height Ability to push/pull receiving equipment weighing up to 500 pounds (i.e. rolling flats, z-racks, pallet jacks) Ability to sit and stand for long periods of time Ability to twist, bend and stoop to retrieve items from floor, shelves, racks and hooks and place items on floor, shelves, racks and hooks Ability to work at a safe and steady pace Ability to travel 80%-90% of work week Reporting Relationships: Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports) Supervisor Director of Store Operations Supervises N/A Accessibility Guidelines: Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at HRSharedServices@Belk.com. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 and we will be happy to assist you with the application process. We are an Equal Opportunity Employer: Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law. #IND3 #LI-LD1 We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights. Back to Belk Careers Home Back to Belk Store Jobs List Accessibility Guidelines Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We’re constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines. If you can’t access information on belkcareers.com due to a disability, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 to help you with the application process. We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

Assist customers, promote products, process transactions, and maintain store presentation. | High school diploma, customer service experience, ability to handle physical tasks, and familiarity with technology. | The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection, making product recommendations, and processing transactions. This role drives sales and store key metric performance, maintains merchandise presentations, and works closely with store operation teams to meet store objectives. The Sales Associate promotes a friendly store environment that builds customer loyalty and customer satisfaction. This is an hourly position. What you will do Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities. Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience. Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales. Build genuine relationships with customers to foster loyalty and repeat business. Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care. Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service. Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned. Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area. Skills and Abilities Dedication to customer service and a drive to achieve store objectives. Skills and experience to perform in the role and a commitment to continuously learn. Ability to take ownership of assigned tasks and contribute to store success. Communicate with excellence. Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. We’d love to have your smiling face on our team but not until you’re 16! Since you’re here you might as well do a little shopping. www.belk.com We set trends through our merchandise and, more importantly, through the way we work. At Belk you will find a positive, inclusive, vibrant and fast-paced environment where you have access to all the tools and resources necessary to be effective in your job. Furthermore, we know access to senior leadership is critical to making company-wide initiatives a reality and getting great ideas to the forefront of our business. Time and time again, our associates are grateful for the opportunities they have to meet with Belk´s senior most leaders. Diversity is about embracing our differences and realizing they are what makes us stronger. We believe in an inclusive environment where everyone feels valued, respected, and welcomed to bring their whole selves to work or to shop. We are on a mission to break down inequality and leverage our influence to make a position impact against racism every day. Above all else, here you’ll find opportunities to make huge impact. It´s the result of dynamic initiatives, financial and structural support, and strong investments in the areas that are taking Belk to new heights. Back to Belk Careers Home Back to Belk Store Jobs List Accessibility Guidelines Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We’re constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines. If you can’t access information on belkcareers.com due to a disability, you may contact one of our friendly Shared Services representatives at 1-800-588-3700 to help you with the application process. We are an Equal Opportunity Employer Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.