BCD Travel

Manage and expand client relationships, craft tailored proposals, and collaborate with internal teams to meet client needs. | 5+ years in Business Development or Account Management, understanding of Group Incentive Travel & Meetings, Bachelor's degree or equivalent, strong communication skills, proficiency in Microsoft Office and CRM. | About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at bcdme.com/careers About the Role Join the dynamic team at BCD M&E as our Client Engagement Director! In this pivotal position, you'll be the go-to person for our Event Solutions customers, working to retain and grow key accounts while building fantastic relationships. If you love crafting solutions and driving business success through events and incentives, we want to hear from you! You're Good At • Managing and expanding relationships with existing clients • Crafting tailored proposals and presentations that impress • Understanding event and incentive principles and their business impact • Identifying opportunities for new business and competitive insights • Collaborating effectively with internal teams to meet client expectations You Might Also Have • 5+ years of experience in Business Development or Account Management, preferably in Meetings & Events • A Bachelor's degree or equivalent work experience • A solid understanding of the travel process for Group Incentive Travel & Meetings • Strong verbal and written communication skills • Proficiency in Microsoft Office and CRM software You Should Know • This is a virtual position • This is a sales position with up to 50% annual travel required Excited to take on this challenge and make a difference? Apply now and let's elevate the world of events together! THE PERKS Flexible Working We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best. Room to Grow Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow. Everyone has a voice We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected. Make your move The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move. We've got you covered Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program. We're positive. You'll love it. It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Client Engagement Director, Sales is between $87,000 - $110,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget. #LI-LZ1 #LI-KW1 #LI-Remote #LI-Hybrid #LI-Onsite

Manage global travel operations, build client and supplier relationships, and improve operational processes in the media and entertainment sector. | Experience in travel operations management, strong knowledge of Sabre GDS, and experience with VIP clients and contract negotiations. | Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Travel Operations Manager, Media & Entertainment (Hybrid) Full time, Culver City, LA, United States The hours 9A-6P PST with in office Tue/Wed/Thurs. In this role, you will be accountable for managing a global operations team, focusing on managing all aspects of travel. We are looking for someone who can work in a fast-paced, exciting industry and who is looking for their next challenge within the entertainment industry. We want someone who enjoys building strong and trusting client and supplier relationships, who relishes working in a challenging environment, and who is looking to do things just a little bit differently than the norm. You will be someone who is dedicated to their team, enjoys working as part of a larger organization, and is constantly looking at ways to improve the current operations. This position demonstrates an extensive understanding and applicability of all areas in the entertainment travel industry, client servicing, and business practices. As a Travel Operations Manager, Media & Entertainment, you will • Have extensive knowledge of media and entertainment, as well as at least one travel industry category, allowing you to provide direction on best practices to improve operational processes • Serve as a liaison among clients, travelers, and suppliers by listening, problem-solving, and communicating both verbally and in writing • Develop and maintain relationships with our suppliers, and be the escalation point for vendor concerns • Maintain relationships with key stakeholders across various levels of the organization • Communicate travel initiatives, travel category results, updates to the program, or industry • Ensure all operational goals are consistently met and work to implement and measure continuous improvement efforts About You • Prior operations management experience in the travel industry and the Media & Entertainment field • Experience managing Entertainment and VIP clients • Strong knowledge of Sabre GDS is required • Experience with contract negotiations, payment solutions, and supplier sourcing • Experience working in cross-functional work teams and with large market and/or global clients • Highly effective oral and written communication skills in English • Ability to lead - setting direction, developing teamwork and collaboration, and achieving results through others • Ability to work well under pressure and adapt to ever-changing scenarios About Us We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel. Your life at BCD Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD. You’ll be offered • Flexible working hours and work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days so you can rest and recharge • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • An inclusive work environment where diversity is celebrated At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Manager, Media & Entertainment is between $90,000 and $100,000. The actual pay depends on your skills, qualifications, experience and geographical location. Ready to join the journey? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.