Baylor Scott & White Health

Supporting quality improvement initiatives, facilitating teams, and ensuring compliance with standards. | Experience in quality improvement, project management, and healthcare or related regulatory standards. | JOB SUMMARY Provides consultant expertise and leadership to teams to achieve improved outcomes and sustainable change to support BSWH strategy to deliver high-quality, safe care and achieve excellence in accordance with regulatory statutes, policies and procedures. A primary focus will be supporting the chest pain program. ESSENTIAL FUNCTIONS OF THE ROLE Serves as an internal consultant for quality and patient safety initiatives and small to medium scale projects through BSWH. Facilitates, coordinates, and provides project management for quality improvement teams, strategic planning sessions, and other organizational meetings and committees as requested and needed. Coaches and mentors teams and leaders in the provision of quality, patient safety and other regulatory issues. In collaboration with teams and leaders, develops multidisciplinary indicators and identifies opportunities for improvement, to monitor and evaluate the quality of care and services provided to patients based on evidence-based practices, regulatory and accrediting agency requirements, and data analysis of high-risk problem prone, and high-volume processes. Identifies regional, system, and industry best practices, providing feedback to leaders and team members. Provides subject matter expertise and comprehensive measurement analysis for quality improvement initiatives across the organization. Prepares and submits timely scheduled and ad hoc status reports on the progress of work teams to various stakeholders to keep them apprised of progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities. Works with applicable staff to utilize appropriate audit strategies, data extraction, expert observation, surveys, focus groups or other tools to obtain relevant information to improve care and quality of service. Participates in design, development, and implementation of facility learning forums. Participates in unit and/or facility huddles. Supports the ZERO Harm rounding process as directed by leadership. Maintains awareness of the latest developments, advancements, and trends in the field of quality improvement reporting and analysis by attending seminars/workshops, reading professional journals, and active participation in professional organizations. KEY SUCCESS FACTORS Extensive knowledge of tools and techniques of quality performance measurement and data analysis Extensive knowledge of Texas, Joint Commission and CMS standards Extensive knowledge of trends, developments, and research in providing high-quality safe care Skilled facilitator, coach, consultant, influencer, management and strategic thinking skills Skilled in the use of computers, and related software applications Strong verbal, interpersonal and written communication skills Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, regulatory issues Able to work collaboratively and effectively with a wide range of stakeholders, and across organizational lines and teams Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives Able to collaborate with key stakeholders to identify impediments to success and recommend and implement corrective actions and/or mitigation Able to work independently or with varying levels of direct or indirect supervision and guidance Able to appropriately prioritize tasks to meet desired deadlines Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS),or role-appropriate certification preferred Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred. BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 4 Years of Experience

Ensure laboratory compliance with regulatory standards, manage audits, and develop quality assurance procedures. | Requires MLS certification, at least 4 years of laboratory quality experience, and knowledge of CAP regulations. | JOB SUMMARY Location HTPN Downtown Dallas TX Department HTPN Laboratory Shift Monday - Friday 8am - 430pm Preferred Experience MLS ASCP certified with at least 4 years of quality experience and knowledge of CAP regulations Epic Beaker a plus The Lab QA Specialist 1 maintains compliance with both institutional and federal regulatory requirements. Responsible for proficiency testing, comparison of test results, review of results, assessment of personnel competency, complaint investigation, and quality records. Maintains a monitoring and reporting system that includes appropriate documentation to support that regulatory standards are met. ESSENTIAL FUNCTIONS OF THE ROLE Is responsible for GLP and GMP quality assurance as defined by Title 21 CFR, including preparing and presenting QA reports to hospital management. Sets consistent quality assurance guidelines throughout the sample handling, analytical, and data reduction process. Sets prescribed quality control procedures and monitors remedial action. Analyzes quality problems such as shifts and trends, and recommends corrective action. Monitors errors in reported results. Documents complaints, investigations of complaints, corrective actions, and resolutions. Acts as the primary contact for FDA audits and inspections and submits responses to external inspections. Summarizes audit findings for management and makes operational and training improvements based on these needs. Maintains a system for reporting quality assurance and compliance issue to hospital management on a regular basis. Produces ad hoc reports as requested. Writes and maintains current manual of SOPs and making SOPs available for all related personnel and external inspectors. Conducts quality assurance training for staff focusing on regulations, monitoring, inspections, SOPs, and other areas of quality assurance periodically. Maintains knowledge of developments in laboratories by reviewing current literature, attending educational programs, and participating in the activities of professional organizations. Performs special quality assurance projects as requested by management or hospital administration. Performs all delegated functions as defined by facility CLIA Director. KEY SUCCESS FACTORS Knowledge of laboratory regulations, protocols and procedures. Analytical and critical thinking abilities. Ability to comprehend and communicate instructions. Ability to perform laboratory protocols and procedures. Skill in the use of computers and related software applications. Knowledge of safety and infection control standards. Ability to work in a team environment. Provides training and opportunities for continuing education. Effective leadership and interpersonal skills. BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS Location HTPN Downtown Dallas TX Department HTPN Laboratory Shift Monday - Friday 8am - 430pm Preferred Experience MLS ASCP certified with at least 4 years of quality experience and knowledge of CAP regulations Epic Beaker a plus - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 2 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - ASCP-BloodBanking Technologist (ASCP-BB), ASCP-Chemistry Technologist (ASCP-C), ASCP-Cytogenetics Technologist (ASCP-CG), ASCP-Cytologist (ASCP-CT), ASCP-Hematology Technologist (ASCP-H), ASCP-Histotechnician (ASCP-HT), ASCP-Histotechnologist (ASCP-HTL), ASCP-Microbiology Technologist (ASCP-M), Molecular Biology Technologist (ASCP-MB), ASCP-Blood Banking Specialist (ASCP-SBB), ASCP-Chemistry Specialist (ASCP-SC): Must have one of the following: ASCP-BB ASCP C ASCP-CG ASCP-CT ASCP-H ASCP-HT ASCP-HTL ASCP-M ASCP-MB ASCP-SBB ASCP-SC ASCP-SH ASCP-SM CHS-ABHI CHT-ABHI CLS MLS MLT MT SCT SCYM SMB. ASCP-Hematology Specialist (ASCP-SH), ASCP-Microbiology Specialist (ASCP-SM), Cert Histocompatibility Spec (CHS-ABHI), Cert Histocompatibility Techno (CHT-ABHI), Clinical Laboratory Scientist (CLS), Medical Laboratory Scientist (MLS), Medical Laboratory Technician (MLT), Medical Technologist (MT), Specialist in Cytology-ASCP (SCT), Specialist in Cytometry-ASCP (SCYM), Molecular Biology Spec-ASCP (SMB): .

Ensuring quality standards and safety compliance in manufacturing environments. | Extensive manufacturing and quality control experience, with no specific laboratory or medical laboratory certifications or oversight experience. | JOB SUMMARY Location BSW Lake Pointe Hospital and Free Standing EDs Department Lab Shift Day Preferred Experience Must be MLS ASCP certified or equivariant with at least 4 years of technical oversight in or more areas of the laboratory The Lab QA Specialist 2 develops, coordinates, monitors, and maintains department policies relating to inspection readiness, employee safety, and quality assurance, including employee education and training on department responsibilities and safety. Maintains understanding of a broad range of external regulatory standards as related to laboratory operations. ESSENTIAL FUNCTIONS OF THE ROLE Coordinates the laboratory safety team and consults with the laboratory and institutional safety director on all safety policies and procedures. Ensures that safety standards and regulations are followed by laboratory staff. Establishes and maintains regulatory compliance and safety policies as required by external regulatory agencies (e.g. OSHA, TJC, CAP, CLIA, etc.). Develops, coordinates, conducts, and maintains documentation of employee continuing education, safety education, and training. Maintains records for CME and employee competency, as required and in coordination with management, supervisors, and human resources. Oversees department quality plans and all associated local quality initiatives. Performs all delegated functions as defined by facility CLIA Director. Monitors laboratories to ensure regulatory compliance and reports findings to appropriate institutional and departmental administrative personnel. Instructs MT and MLT students, Pathology Residents, and Medical Students in safety and regulatory issues. Represents the department as an active member of institutional safety and quality improvement committees. KEY SUCCESS FACTORS Knowledge of laboratory regulations, protocols and procedures. Analytical and critical thinking abilities. Ability to comprehend and communicate instructions. Ability to perform laboratory protocols and procedures. Skill in the use of computers and related software applications. Knowledge of safety and infection control standards. Ability to work in a team environment. Provides training and opportunities for continuing education. Effective leadership and interpersonal skills. BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS Location BSW Lake Pointe Hospital and Free Standing EDs Department Lab Shift Day Preferred Experience Must be MLS ASCP certified or equivariant with at least 4 years of technical oversight in or more areas of the laboratory - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 4 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - ASCP-BloodBanking Technologist (ASCP-BB), ASCP-Chemistry Technologist (ASCP-C), ASCP-Cytogenetics Technologist (ASCP-CG), ASCP-Cytologist (ASCP-CT), ASCP-Hematology Technologist (ASCP-H), ASCP-Histotechnician (ASCP-HT), ASCP-Histotechnologist (ASCP-HTL), ASCP-Microbiology Technologist (ASCP-M), Molecular Biology Technologist (ASCP-MB), ASCP-Blood Banking Specialist (ASCP-SBB), ASCP-Chemistry Specialist (ASCP-SC): Must have one of the following: ASCP-BB ASCP C ASCP-CG ASCP-CT ASCP-H ASCP-HT ASCP-HTL ASCP-M ASCP-MB ASCP-SBB ASCP-SC ASCP-SH ASCP-SM CHS-ABHI CHT-ABHI CLS MLS MT SCT SCYM SMB. ASCP-Hematology Specialist (ASCP-SH), ASCP-Microbiology Specialist (ASCP-SM), Cert Histocompatibility Spec (CHS-ABHI), Cert Histocompatibility Techno (CHT-ABHI), Clinical Laboratory Scientist (CLS), Medical Laboratory Scientist (MLS), Medical Technologist (MT), Specialist in Cytology-ASCP (SCT), Specialist in Cytometry-ASCP (SCYM), Molecular Biology Spec-ASCP (SMB): .

Supervises laboratory staff, manages schedules, ensures compliance with quality standards, and assists in budget and policy development. | Requires MLS/ASCP certification, at least 4 years of blood bank lead experience, and supervisory skills. | JOB SUMMARY Location BSWH BUMC Downtown Dallas TX Department Blood Bank Shift Evening Sunday - Thursday 230pm - 11pm Preferred Experience MLS ASCP or equivalent with at least 4 years of blood bank lead experience The Supervisor of Lab supervises the routine activities of the laboratory or a laboratory section to ensure that staffing is adequate and that tests are performed, recorded, and reported in a timely manner and in accordance with quality standards. Assists with staff hiring, training, performance evaluations, payroll, etc. ESSENTIAL FUNCTIONS OF THE ROLE Supervises the work of assigned subordinates engaged in the pre-analytical, analytical, and/or post-analytical phases of testing. Performs all delegated functions as defined by facility CLIA Director. Prepares schedules, coordinates job assignments, and monitors personnel. Assist in the selection, orientation, training, assignments, evaluations, discipline, and discharge of employees. Assists in the development of policies and procedures related to the laboratory, staffing, and scheduling. Communicates and escalates staffing issues or other concerns to management in a timely manner. Monitors the inventory system to ensure that necessary supplies are available as needed and in the proper quantity. Assists with implementing quality assurance programs and maintains standards and records that document compliance with regulatory agencies. Assists with the review of all quality control, proficiency testing, instrument maintenance, and quality assurance records, and any associated corrective action. Assists with the preparation and monitoring of annual budgets. KEY SUCCESS FACTORS Knowledge of laboratory regulations, protocols and procedures. Analytical and critical thinking abilities. Ability to comprehend and communicate instructions. Ability to perform laboratory protocols and procedures. Knowledge of safety and infection control standards. Ability to work in a team environment. Ability to make tactical decisions around the allocation and direction of the work of supervised employees using established guidelines, policies and/or procedures. Ability to make effective hiring and termination recommendations. Ability to train, and evaluate performance of supervised staff. General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email. BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS Location BSWH BUMC Downtown Dallas TX Department Blood Bank Shift Evening Sunday - Thursday 230pm - 11pm Preferred Experience MLS ASCP or equivalent with at least 4 years of blood bank lead experience - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 4 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - ASCP-BloodBanking Technologist (ASCP-BB), ASCP-Chemistry Technologist (ASCP-C), ASCP-Cytogenetics Technologist (ASCP-CG), ASCP-Cytologist (ASCP-CT), ASCP-Hematology Technologist (ASCP-H), ASCP-Histotechnician (ASCP-HT), ASCP-Histotechnologist (ASCP-HTL), ASCP-Microbiology Technologist (ASCP-M), Molecular Biology Technologist (ASCP-MB), ASCP-Blood Banking Specialist (ASCP-SBB), ASCP-Chemistry Specialist (ASCP-SC): Must have one of the following: ASCP-BB ASCP C ASCP-CG ASCP-CT ASCP-H ASCP-HT ASCP-HTL ASCP-M ASCP-MB ASCP-SBB ASCP-SC ASCP-SH ASCP-SM CHS-ABHI CHT-ABHI CLS MLS MT SCT SCYM SMB. ASCP-Hematology Specialist (ASCP-SH), ASCP-Microbiology Specialist (ASCP-SM), Cert Histocompatibility Spec (CHS-ABHI), Cert Histocompatibility Techno (CHT-ABHI), Clinical Laboratory Scientist (CLS), Medical Laboratory Scientist (MLS), Medical Technologist (MT), Specialist in Cytology-ASCP (SCT), Specialist in Cytometry-ASCP (SCYM), Molecular Biology Spec-ASCP (SMB): .

Assisting with clinical trial protocols, preparing IRB materials, coordinating study activities, and ensuring regulatory compliance. | Bachelor's degree or equivalent work experience, less than 1 year of experience, strong communication and computer skills. | JOB SUMMARY The Clinical Research Coordinator I - Rehabilitation assists various Principal Investigators (PI), through delegated authority, in conducting clinical trials during all phases of trials including pre-study implementation through study closure per federal, state and Institutional guidelines. This position will learn to assist Principal Investigators on more complex studies and seek guidance from more senior roles when needed. ESSENTIAL FUNCTIONS OF THE ROLE Implements various protocols for assigned research projects with appropriate departments throughout the organization by interacting with PIs, clinical managers and supervisors. Creates, facilitates, and/or executes a variety of different project workflows based on the needs of the clinical trial protocol. Examples of workflows include, providing in-service education for healthcare professionals, and working with Pharmacy to ensure a smooth project flow. Ensures that appropriate billing or charging mechanisms are in place for research charges related to research studies. Requires familiarity with research study budgets and provides feedback on budgets for new clinical trials. Performs research subject informed consent and entry into appropriate research studies ensuring that all inclusion and exclusion criteria are met. Collaborates and coordinates with regulatory compliance including preparing Institutional Review Board (IRB) materials for approval of protocol amendments and submitting Investigational New Drug (IND) Safety forms. Ensures that all study documents are complete and that records are retained per federal, state and institutional standards. Obtains knowledge of departmental functions through reading literature, attending workshops, seminars and conferences and participating in professional organizations. Conducts and coordinates study-monitoring visits. Conducts audits and quality checks of research studies to check the accuracy, integrity and consistency of research studies. KEY SUCCESS FACTORS Research certification or other certifications per specialty area preferred. Strong written and oral communication skills. Strong computer skills, including Microsoft Office. Ability to manage time sensitive projects in order to meet deadlines. Strong ability to establish and maintain effective working relationships. BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - Less than 1 Year of Experience

Develops and maintains laboratory safety and quality policies, ensures regulatory compliance, and trains staff. | Must be MLS ASCP certified or equivalent with at least 4 years of laboratory oversight experience, including knowledge of safety standards and regulatory requirements. | **JOB SUMMARY** • *Location BSW Lake Pointe Hospital and Free Standing EDs** • *Department Lab** • *Shift Day** • *Preferred Experience Must be MLS ASCP certified or equivariant with at least 4 years of technical oversight in or more areas of the laboratory** The Lab QA Specialist 2 develops, coordinates, monitors, and maintains department policies relating to inspection readiness, employee safety, and quality assurance, including employee education and training on department responsibilities and safety. Maintains understanding of a broad range of external regulatory standards as related to laboratory operations. • *ESSENTIAL FUNCTIONS OF THE ROLE** Coordinates the laboratory safety team and consults with the laboratory and institutional safety director on all safety policies and procedures. Ensures that safety standards and regulations are followed by laboratory staff. Establishes and maintains regulatory compliance and safety policies as required by external regulatory agencies (e.g. OSHA, TJC, CAP, CLIA, etc.). Develops, coordinates, conducts, and maintains documentation of employee continuing education, safety education, and training. Maintains records for CME and employee competency, as required and in coordination with management, supervisors, and human resources. Oversees department quality plans and all associated local quality initiatives. Performs all delegated functions as defined by facility CLIA Director. Monitors laboratories to ensure regulatory compliance and reports findings to appropriate institutional and departmental administrative personnel. Instructs MT and MLT students, Pathology Residents, and Medical Students in safety and regulatory issues. Represents the department as an active member of institutional safety and quality improvement committees. • *KEY SUCCESS FACTORS** Knowledge of laboratory regulations, protocols and procedures. Analytical and critical thinking abilities. Ability to comprehend and communicate instructions. Ability to perform laboratory protocols and procedures. Skill in the use of computers and related software applications. Knowledge of safety and infection control standards. Ability to work in a team environment. Provides training and opportunities for continuing education. Effective leadership and interpersonal skills. • *BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level • *QUALIFICATIONS** • *Location BSW Lake Pointe Hospital and Free Standing EDs** • *Department Lab** • *Shift Day** • *Preferred Experience Must be MLS ASCP certified or equivariant with at least 4 years of technical oversight in or more areas of the laboratory** - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 4 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - ASCP-BloodBanking Technologist (ASCP-BB), ASCP-Chemistry Technologist (ASCP-C), ASCP-Cytogenetics Technologist (ASCP-CG), ASCP-Cytologist (ASCP-CT), ASCP-Hematology Technologist (ASCP-H), ASCP-Histotechnician (ASCP-HT), ASCP-Histotechnologist (ASCP-HTL), ASCP-Microbiology Technologist (ASCP-M), Molecular Biology Technologist (ASCP-MB), ASCP-Blood Banking Specialist (ASCP-SBB), ASCP-Chemistry Specialist (ASCP-SC): Must have one of the following: ASCP-BB ASCP C ASCP-CG ASCP-CT ASCP-H ASCP-HT ASCP-HTL ASCP-M ASCP-MB ASCP-SBB ASCP-SC ASCP-SH ASCP-SM CHS-ABHI CHT-ABHI CLS MLS MT SCT SCYM SMB. ASCP-Hematology Specialist (ASCP-SH), ASCP-Microbiology Specialist (ASCP-SM), Cert Histocompatibility Spec (CHS-ABHI), Cert Histocompatibility Techno (CHT-ABHI), Clinical Laboratory Scientist (CLS), Medical Laboratory Scientist (MLS), Medical Technologist (MT), Specialist in Cytology-ASCP (SCT), Specialist in Cytometry-ASCP (SCYM), Molecular Biology Spec-ASCP (SMB): . As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. • *JOB SUMMARY** • *Location BSW Lake Pointe Hospital and Free Standing EDs** • *Department Lab** • *Shift Day** • *Preferred Experience Must be MLS ASCP certified or equivariant with at least 4 years of technical oversight in or more areas of the laboratory** The Lab QA Specialist 2 develops, coordinates, monitors, and maintains department policies relating to inspection readiness, employee safety, and quality assurance, including employee education and training on department responsibilities and safety. Maintains understanding of a broad range of external regulatory standards as related to laboratory operations. • *ESSENTIAL FUNCTIONS OF THE ROLE** Coordinates the laboratory safety team and consults with the laboratory and institutional safety director on all safety policies and procedures. Ensures that safety standards and regulations are followed by laboratory staff. Establishes and maintains regulatory compliance and safety policies as required by external regulatory agencies (e.g. OSHA, TJC, CAP, CLIA, etc.). Develops, coordinates, conducts, and maintains documentation of employee continuing education, safety education, and training. Maintains records for CME and employee competency, as required and in coordination with management, supervisors, and human resources. Oversees department quality plans and all associated local quality initiatives. Performs all delegated functions as defined by facility CLIA Director. Monitors laboratories to ensure regulatory compliance and reports findings to appropriate institutional and departmental administrative personnel. Instructs MT and MLT students, Pathology Residents, and Medical Students in safety and regulatory issues. Represents the department as an active member of institutional safety and quality improvement committees. • *KEY SUCCESS FACTORS** Knowledge of laboratory regulations, protocols and procedures. Analytical and critical thinking abilities. Ability to comprehend and communicate instructions. Ability to perform laboratory protocols and procedures. Skill in the use of computers and related software applications. Knowledge of safety and infection control standards. Ability to work in a team environment. Provides training and opportunities for continuing education. Effective leadership and interpersonal skills. • *BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level • *QUALIFICATIONS** • *Location BSW Lake Pointe Hospital and Free Standing EDs** • *Department Lab** • *Shift Day** • *Preferred Experience Must be MLS ASCP certified or equivariant with at least 4 years of technical oversight in or more areas of the laboratory** - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 4 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION - ASCP-BloodBanking Technologist (ASCP-BB), ASCP-Chemistry Technologist (ASCP-C), ASCP-Cytogenetics Technologist (ASCP-CG), ASCP-Cytologist (ASCP-CT), ASCP-Hematology Technologist (ASCP-H), ASCP-Histotechnician (ASCP-HT), ASCP-Histotechnologist (ASCP-HTL), ASCP-Microbiology Technologist (ASCP-M), Molecular Biology Technologist (ASCP-MB), ASCP-Blood Banking Specialist (ASCP-SBB), ASCP-Chemistry Specialist (ASCP-SC): Must have one of the following: ASCP-BB ASCP C ASCP-CG ASCP-CT ASCP-H ASCP-HT ASCP-HTL ASCP-M ASCP-MB ASCP-SBB ASCP-SC ASCP-SH ASCP-SM CHS-ABHI CHT-ABHI CLS MLS MT SCT SCYM SMB. ASCP-Hematology Specialist (ASCP-SH), ASCP-Microbiology Specialist (ASCP-SM), Cert Histocompatibility Spec (CHS-ABHI), Cert Histocompatibility Techno (CHT-ABHI), Clinical Laboratory Scientist (CLS), Medical Laboratory Scientist (MLS), Medical Technologist (MT), Specialist in Cytology-ASCP (SCT), Specialist in Cytometry-ASCP (SCYM), Molecular Biology Spec-ASCP (SMB): . As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Managing and coordinating neuro-oncology research programs, ensuring regulatory compliance, and liaising with internal and external stakeholders. | Bachelor's degree or equivalent work experience, with at least 4 years of experience in project management or clinical research. | JOB SUMMARY The Research Project Coordinator II is responsible for planning, developing, implementing, managing and reporting on multiple aspects of Neuro Oncology research program with in the Clinical Oncology Research Coordination Department. This position will use project management skills and tools to develop and implement strategies that ensure timely advancement of a proposed research program to meet intended goals and objectives while complying with all institutional, federal and state rules, regulations and funding constraints. ESSENTIAL FUNCTIONS OF THE ROLE Works with team leaders, management, and program investigators to define the strategic initiatives, scope, goals, and timelines of the Neuro Oncology research program. Develops program budgets and ensures that budget requirements are met, including review of program-related contracts and approval of invoices within the program budget. Prepares, facilitates and coordinates the process for accurate and timely submission of IRB applications for protocol revisions or amendments. Prepares and submits external serious adverse event reports per IRB reporting policy. Reads and interprets the information in MedWatch forms submitted by the sponsor for preparing SAE reports. Prepares, maintains and updates regulatory binders for review by internal and external auditors and monitors. Prepares supporting documents, including the clinical protocol, investigator's brochure, case report forms, informed consent documents and components of an IND application. Serves as a program liaison with internal and external departments and specifically, industry sponsors and partners, involved in or contributing to the program to resolve barriers to the advancement of the program's strategic initiatives. Uses project management skills to ensure that the program progresses according to established timelines. Fosters relationships with external entities, including academia, pharmaceutical and biotechnology industries; maintains current relationships and establishes new relationships with entities that can contribute to the objectives of the program. Designs and implements processes and procedures to ensure advancement of the program's strategic initiatives. Provides guidance to program team members, and interacts regularly with the program team to determine resource needs, coordinate activities of operational areas and identify deliverables and target due dates. Organizes and conducts team meetings to ensure adherence to strategic initiatives, goals, budget and timelines. KEY SUCCESS FACTORS Strong written and oral communication skills. Proven leadership skills in project management, including project management tools and techniques. Strong computer skills, including Microsoft office, Excel and PowerPoint. Ability to manage time sensitive projects in order to meet deadlines. Strong ability to establish and maintain effective working relationships. Knowledge of the principles and practices of developing, administering and implementing a clinical trial in compliance with sponsor, federal, state and institutional regulations. Able to work independently, coordinate multiple projects simultaneously and work efficiently to meet program timelines. Ability to work in a matrix organization to effectively plan, organize and coordinate staff and resources, identify and resolve problems, and think critically and efficiently to advance program initiatives. BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 4 Years of Experience

Manage patient care program lifecycle including quality assurance, staff competency, policy development, and collaboration with medical directors and multidisciplinary teams. | Requires 5 years experience including 1 year air medical leadership, 3 years flight medical experience, relevant clinical license (e.g. RN, LCSW, LVN), and certifications like EMT-P, BLS, ACLS, PALS, NRP. | • JOB SUMMARY The Program Manager is responsible for the provision of patient care services from admission, stabilization, operative intervention(s) if applicable, through discharge, Inclusive of the Quality Assurance and Performance Improvement (QAPI) Program. The Program Manager collaborates with the designated Medical Director in areas to include, but not limited to: developing and/ or revising policies, procedures and guidelines; assuring staff competency, education, and training; QAPI Program; and regularly participates in the neonatal or maternal QAPI meeting. Developing collaborative relationships in the neonatal or maternal QAPI meeting. Developing collaborative relationships with other NPM/MPM(s) of designated facilities within the applicable care region. Coordinating all phases of the unit's program lifecycle: Analysis and Planning; Implementation, Testing, Education and Training; Productive Use; and Ongoing support and Quality Management. ESSENTIAL FUNCTIONS OF THE ROLE • Uses appropriate interpersonal styles and communication methods to inspire commitment, encourage involvement, and guide individuals toward organizational, departmental, and individual goal achievement. • Provides regular updates as needed to the Patient Safety Councils, CMO's, Associate CMO's, Executive Directors and Medical Directors. • Collaborates with appropriate departments to develop effective marketing and communication plans. • Maintains detailed documentation of program activities, including roadmaps, timelines, steering and subcommittee minutes, training tools, etc. • Manages the day-to-day activities of the program to ensure its efficient operations. • Ensures that services are provided in a timely, accurate, effective, and cost-efficient manner and in compliance with established policies, procedures and practices. • Establishes necessary area specific policies and procedures that support advance objectives. • Prepares timely and accurate financial, statistical, and/or tracking reports and interpretation as required. • Ensures that appropriate records are created and maintained as required by regulatory policies and procedures. • Assists directors with budget planning, scheduling and meeting planning. • Proactively identifies, plans, implements, evaluates and monitors quality improvement and performance improvement initiatives. • Significantly contributes to or leads system and/or regional initiatives by gathering data, conducting research, maintaining records, tracking issues and barriers, evaluating impact of interventions, coordinating activities, and executing plans to resolve issues. • Researches and maintains knowledge of current evidence-based practices and works with multidisciplinary teams to build a replicable model for evidence-based clinical programs and guidelines. Develops program tools and resources such as guidelines, training/education materials and enhancement requirements. • Acts as a trusted change agent and subject matter expert (SME) related to program management, process improvement, clinical and contract performance. • Acts as a liaison across the care continuum to multidisciplinary teams and internal/external stakeholders. KEY SUCCESS FACTORS Project and/or Program Management experience Process improvement and/or quality improvement experience Able to quickly establish professional and cooperative relationships with multidisciplinary team members Able to work in a fast paced, deadline driven environment while balancing multiple demands Able to quickly establish professional and cooperative relationships with multidisciplinary team members Excellent verbal and written communication skills Strong critical thinking skills with ability to solve problems and exercise sound judgement Able to mentor, guide and train team members Skill in the use of computers and related software PMP certification preferred BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - Grad of an Accredited Program - EXPERIENCE - 5 Years of Experience - 1 year experience in air medical Leadership - Previous flight medical experience ( 3 years minimum) - Excellent Communication Skills - Excellent Customer Service Skills - CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social Worker (LCSW), Licensed Dietitian (LICDIET), Lic Masters Social Worker (LMSW), Lic Master Social Wrk AdvPrac (LMSW-AP), License Pract/Vocational Nurse (LVN), Occupational Therapist (OT), Physical Therapist (PT), Respiratory Care Practitioner (RCP), Registered Dietitians (RD), Registered Nurse (RN), Reg Respiratory Therapist (RRT), Speech Language Pathologist (SLP): Must have ONE of the following: --LCSW --LMSW --LMSW-AP --LVN --OT --PT --RN --Both RRT (from the National Board Respiratory Care) AND RCP (from the Texas Medical Board) --SLP --LICDIET --RD. --EMT-P,BLS,ACLS,PALS, NRP

Coordinate and manage student programs, serve as liaison and advisor to students and faculty, maintain student records and software systems, and support student activities and orientation. | Bachelor's degree or equivalent experience with at least 1 year of relevant experience, strong interpersonal and organizational skills, and proficiency in Microsoft Office. | JOB SUMMARY The Student Affairs Coordinator is responsible for the organization and management of various programs serving the students within the Medical Education Department. ESSENTIAL FUNCTIONS OF THE ROLE Serves as liaison between students, Faculty, College of Medicine and Medical Education Department. Assists students with academic planning, developing and achieving goals and provide resources for career guidance. Develops and maintains the Faculty Advisor program. Serves as primary advisor to campus student organizations, campus activities and community. Gathers materials. Distributes and coordinates logistics and implements formal orientation program for new students. Serves as student advocate and informational resource for students seeking academic and personal support services. Maintains student records including health record, credentialing materials and student permanent files. Maintains software systems. Provides information and assists with requests from the Office of Student Affairs. KEY SUCCESS FACTORS Strong interpersonal and communication skills. Ability to plan, prioritize, organize and coordinate work in situations where demands of a diverse nature and conflicting deadlines are involved. Ability to work well under pressure, remain organized and focused and pay attention to detail, while delivering quality, polite and courteous services. Ability to work as a team member as well as team leader on respective projects. Ability to identify problems, recommend solutions, establish priorities and coordinate work activities. Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Teams, etc). Be willing to learn and become proficient in using other software programs. Ability to work autonomously, independently and be a self-starter; take initiative. BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 1 Year of Experience

Manage multiple low to medium complexity programs and initiatives, coordinate planning and implementation, analyze data for improvements, and ensure compliance with policies and regulations. | Bachelor's degree or equivalent experience, 2 years of relevant experience, preferred PMP certification and master's degree, strong communication and critical thinking skills. | JOB SUMMARY The Program Manager 1 is responsible for supporting system GME activities for the system Office of Medical Education, managing multiple, low to medium level complexity programs and initiatives ensuring achievement of short and long-range strategic goals and alignment at a regional and/or system level. ESSENTIAL FUNCTIONS OF THE ROLE Coordinates, manages and facilitates the design, planning and implementation of multiple programs and processes and/or quality improvement initiatives. Performs or supports collection and analysis of data to identify opportunities for improvement. Identifies findings, outcomes and recommendations. Facilitates overall program support by soliciting input, maintaining records, and identifying, tracking and resolving issues/barriers. Monitors programmatic and operational effectiveness and implements changes as necessary. Acts as point of contact to vendor partners to meet the needs of the program. Develops, maintains and seeks approval for program documentation such as training/educational materials, presentations, calendars, correspondence, etc. Ensures compliance with applicable policies, laws and regulatory agencies. KEY SUCCESS FACTORS Project/Program Management and/or quality improvement experience preferred Able to work in a fast paced, deadline driven environment while balancing multiple demands Able to establish professional and cooperative relationships with multidisciplinary team members Strong verbal and written communication skills Good critical thinking skills with ability to solve problems and exercise sound judgement Good knowledge of applicable federal, state and regulatory requirements Able to successfully manage programs that meet strategic objectives and/or contractual obligations Skill in the use of computers and related software Master's degree preferred PMP certification preferred BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 2 Years of Experience

The Risk Adjustment Analyst Sr is responsible for monitoring and oversight of the end-to-end encounter management workflow, analyzing complex encounter process issues, and supporting risk adjustment data management activities. This role involves collaboration across departments to implement business process changes and ensure compliance with regulatory guidelines. | A Bachelor's degree in a quantitative discipline or equivalent work experience is required, along with at least 2 years of experience in healthcare analytics and working with ACA and medical claims data. Proficiency in SQL and advanced knowledge of data analysis tools are essential. | JOB SUMMARY The Risk Adjustment Analyst Sr is responsible for monitoring and oversight of the end-to-end encounter management workflow. This position analyzes complex encounter inbound/outbound process issues, using data from internal and external sources to provide insight to decision-makers. This role supports program management activities around risk adjustment data management and submissions to CMS. This role may require some domestic travel to support network partnerships and new strategic implementations. ESSENTIAL FUNCTIONS OF THE ROLE Responsible for documenting, monitoring, and analyzing the end-to-end encounter life cycle., inbound and outbound encounter process. Monitors and oversees the end-to-end claims encounter management workflow. Identifies and interprets encounter data, submission requirements and performance metrics per the regulatory and health plan guidelines. Performs analysis and reporting activities related to risk score calculation, claims/encounters data submission, chart review programs and audits, and related performance metrics. Analyzes claims and supplemental data to identify reporting gaps, risk gaps and/or sources of incorrect and incomplete diagnostic data. Using data from internal and external sources, analyzes complex encounter inbound/outbound process issues to provide insight to decision-makers. Researches and documents all encounter errors in established systems(s)/database(s) with appropriate statistical trend analysis. Performs root cause analysis of claims/encounters processing and submission issues; develops recommendations based on data and industry standards. Collaborates across various departments to design and implement any business process and/or systems changes to meet encounter data processing and submission goals. Communicates regularly with management on issues discovered through research efforts. Develops various encounter related reports (i.e., exception reports, performance reports, root cause analysis outcome reports, etc.) and distributes them to appropriate departments for error resolution, follow up and performance monitoring. Participates in the workgroup to resolve encounter data and process issues. Analysis and forecasting of risk adjusted revenue PMPM by contact, plan and member cohorts. Perform analysis and reporting activities relating to risk score calculation. claims/encounters data submission, chart review programs and audits, and related performance metrics. Performs various financial analysis such as revenue forecasting and ROI. Contributes to program improvement by designing and implementing business process and system changes, collaborating to resolve encounter data and process issues and managing policy and procedure documentation. Oversee updates to department policies and procedures regarding risk adjustment data management. Remain current on CMS Risk Adjustment models and data collection requirements. KEY SUCCESS FACTORS Advanced knowledge of SQL, MS Excel, MS Access, MS Word, MS Visio and MS PowerPoint. Using SQL, able to design and run intermediate to complex queries and reports from multiple databases. Able to independently gather, interpret and analyze data for the purpose of identifying trends, problems and opportunities for improvement. Excellent time management and organizational skills with the ability to handle multiple tasks in a timely and accurate manner. Able to work under pressure, adhere to deadlines and know when to escalate information and issues. Highly motivated and able to work with minimal guidance, independently and as a team participant. Outstanding verbal and written communications skills with the ability to communicate clearly to all levels of an organization. Ability to work in a high paced environment independently and with cross functional groups. Knowledge of ACA, Medicare, Medicaid, MCO, TPA business requirements preferred. Experience with healthcare encounters, enrollment and pharmacy data preferred. BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - Bachelor's in Quantitative discipline such as finance, economics, or mathematics or 4 years of work experience above the minimum qualification - EXPERIENCE 2 Years of Experience in Healthcare Analytics 2 years working with ACA and Medical Claims, MMR, MOR, MAO-002, MAO-004 and RAPs/EDS data Experience with Healthcare claims, enrollment and pharmacy data is preferred Knowledge of ACA, Medicare, and TPA business requirements is a plus. Skills/Abilities: Excellent data manipulation, communication, analytical and statistical skills are required. Must be comfortable with SQL, MS Excel, MS Access, MS Word, MS Visio and MS PowerPoint. Must have excellent time management and organizational skills with the ability to handle multiple tasks in a timely and accurate manner. Must have the ability to work under pressure, adhere to deadlines and know when to escalate information/issues. Must have a high level of self-motivation and with little guidance/supervision. Must be able to work both independently as well as a team participant. Must have outstanding verbal and written communications skills with the ability to communicate clearly to all levels of an organization. Must have strong interpersonal skills Ability to independently gather, interpret and analyze data Ability to extract data from database using SQL Ability to design and run intermediate to complex queries and reports Ability to identify trends, problems, and opportunities for improvement Ability to work in a high paced environment independently and with cross-functional groups

Lead the development and roadmap of an AI-powered scheduling product, collaborate with cross-functional teams, and drive data-driven improvements in patient care scheduling experiences. | 2-4 years product management experience with at least 1 year in AI or digital healthcare products, strong cross-functional skills, and familiarity or interest in LLMs and healthcare scheduling workflows. | About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: • We serve faithfully by doing what's right with a joyful heart. • We never settle by constantly striving for better. • We are in it together by supporting one another and those we serve. • We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: • Eligibility on day 1 for all benefits • Dollar-for-dollar 401(k) match, up to 5% • Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more • Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Note: Benefits may vary based on position type and/or level Job Summary We are seeking a Digital Product Manager 2 to lead development of an , AI-powered scheduling experience for Baylor Scott & White Health (BSWH) customers. This role will be instrumental in shaping how patients i find and book care more intuitively and proactively. In this role, you will collaborate closely with product, design, research, clinical operations, engineering, and data science teams to design, build, and continuously improve an AI-native scheduling experience. You will help define how we use large language models (LLMs), user context, and orchestration frameworks to create frictionless and personalized care access journeys. What You’ll Do • Own the AI scheduling product vision and roadmap: Define and execute a strategy to transform how patients schedule care using conversational AI and intelligent agents. • Shape intelligent user experiences: Translate complex patient needs into elegant, scalable interactions that feel natural and assistive - whether through proactive nudges, search, or conversational interfaces. • Partner cross-functionally: Work closely with partner teams focused on scheduling, as well as engineering teams, to ensure seamless integration between the AI assistant, care pathways, and legacy systems. • Data driven decision making: Ability to set data-driven goals with cross-functional stakeholders, and to continuously track progress and drive impact over time • Drive AI product excellence: Collaborate with data scientists and ML engineers to define and validate success metrics for relevance, accuracy, and completion. Inform prompt design, model fine-tuning needs, and agent orchestration logic. • Champion customer empathy: Deeply understand customer needs, pain points, and behavior across digital and physical touchpoints. Leverage that insight to improve AI agent capabilities and task completion. • Test and validate hypotheses: Design A/B tests, interpret user behavior analytics, and iterate on experience flows to improve engagement, accuracy, and scheduling conversion rates. Who You Are • Have 2-4 years of product management experience, ideally with at least 1 year working on AI or search-powered products, voice or chat-based assistants, or digital healthcare tools. • Passionate about unlocking access to care through cutting-edge digital experiences and have strong empathy for both patients and clinicians. • Thrive in highly cross-functional environments, with a proven ability to translate complex technical ideas into clear user and business value. • Understand how LLMs work (or are excited to learn), and you’re comfortable collaborating with data science teams to explore model behaviors, prompt performance, and end-user feedback. • Have experience working on platform-level experiences, e.g. as search, scheduling, or personalization—and know how to break big problems into phased, testable releases. • Deeply care about ethics, safety, and trust in AI, and you understand the stakes of building technology in a healthcare setting. Bonus Points • Experience building with or around AI orchestration frameworks (e.g., LangChain, LangGraph, Azure AI Studio) • Familiarity with Epic scheduling workflows or clinical appointment booking logic • A background in conversational UX or human-in-the-loop systems • Exposure to search ranking, matching algorithms, or retrieval-augmented generation (RAG) systems The pay range for this position is $$36.49/hr (entry-level qualifications) - $63.11/hr (highly experienced). The specific rate will depend upon the successful candidate’s specific qualifications and prior experience Belonging Statement We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve. QUALIFICATIONS • EDUCATION - Bachelor's • EXPERIENCE - 2 Years of Experience

Consult with executives and managers to develop and implement HR strategies, drive employee engagement, manage employee relations investigations, and support organizational change. | Bachelor's degree or equivalent experience, 5 years HR experience, PHR certification preferred, strong interpersonal and communication skills, knowledge of HR laws, and ability to work hybrid locally. | About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: • We serve faithfully by doing what's right with a joyful heart. • We never settle by constantly striving for better. • We are in it together by supporting one another and those we serve. • We make an impact by taking initiative and delivering exceptional experience. Benefits Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: • Eligibility on day 1 for all benefits • Dollar-for-dollar 401(k) match, up to 5% • Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more • Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Note: Benefits may vary based on position type and/or level Job Summary The Human Resources (HR) Business Partner 2 consults with executives and leaders. They develop and implement HR strategies to support business goals and enhance organization effectiveness. This position promotes employee engagement through timely and comprehensive employee relations investigations and conflict resolution. Essential Functions of the Role • Drives business unit strategy back to HR to build a strong alliance with managers using various communication and influencing skills. • Examines existing processes and suggests improvements collaboratively. Works with others to create innovative solutions within influence and guidelines. • Examines, influences, and drives positive change in retention, engagement, and performance. Supports conclusions and makes recommendations for organizational change and goal achievement. Challenges the status quo to overcome barriers and push for positive change. Involves others in processes and recommendations to ensure their support. • Assists employees, coworkers, and managers in understanding necessary changes in the organization. Redirects inquiries to the designated resource to support decisions. Provides direction during chaotic circumstances. Consults with managers clearly and confidently. • Partners with managers to address a variety of organizational challenges through the use of foundational organizational development tools. • Collaborates with managers and the recruitment team on staffing issues. Partners with local facility leadership and Centers of Excellence. Formulates solutions to local staffing and retention issues through related activities. Monitors local recruiting activities. Provides constructive feedback to the centralized recruiting and retention team to promote optimal staffing and employee retention. • Advises managers on legal risks of high-level HR recommendations, like staffing and workforce changes. Partners with HR, managers, and Legal to implement training or interventions to reduce investigation problems. Key Success Factors • Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR) certification preferred. • Exceptional interpersonal skills with the ability to communicate thoughts clearly; both verbally and in writing. • Understanding of HR laws and regulations. • Ability to establish and maintain effective professional relationships across organizational lines. • Ability to provide consistently excellent customer service with empathy, patience and confidence. • Able to balance multiple demands and respond to time constraints. • Ability to research, examine and disseminate information. • General computer skills include using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email. Belonging Statement We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve. QUALIFICATIONS • EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification • EXPERIENCE - 5 Years of Experience • Hybrid expectation- 1x a week on-site and as needed (candidate must be local)