BP

Bass Pro Shops

13 open positions available

9 locations
2 employment types
Actively hiring
Full-time
Part-time

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Showing 13 most recent jobs
Bass Pro Shops

Service Specialist - Boats & ATVs

Bass Pro ShopsGreenville, South CarolinaFull-time
View Job
Compensation$40K - 70K a year

Assist in service department operations, support customer inquiries, and help with unit inspections and delivery. | High school diploma or equivalent, ability to perform simple math, and good communication skills. | POSITION SUMMARY: The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers. Greets all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner. Answers service, warranty and parts questions over the phone and in person. Assists Receiving Department with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer. Affixes bar code labels to units received and updates lot location in IDS. Maintains unit inventory status communication in IDS and assists with physical inventories. Prints daily unit delivery schedule to prepare for upcoming orientations. Conducts final PDI and inspects detailing of all units scheduled to deliver and reports any issues with unit condition to Service Manager and provides VIN verification to the BA. Confirms correct rigging and accessory mounting instructions against the work order. Prepares Owner’s Delivery Packet and delivery documents in advance of time for pick-up. Explains unit and accessory operation, break in and maintenance procedures to customer. Assists service customers with documentation of concerns on the TMBC Repair Order. Assists Service Manager with the creation of related IDS work order and with keeping customers informed of estimates for needed repairs and progress toward their completion. Assists Marine GSM and senior management with the scheduling of work to be performed in the department. Remains up-to-date on product warranty policies and procedures. Assists with warranty repair authorization and related IDS work order creation, the receiving and sale of parts within the IDS dealer management system and the accepting parts and work order payments, compiling daily batch report and till reconciliation. Assists Management and BA to ensure no unit is released until payment is received in full. Maintains a clean and professional work area. ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: High School education or equivalent experience KNOWLEDGE, SKILLS, AND ABILITY: Ability to complete simple math calculations Ability to communicate in a friendly and professional manner with customers, vendors and fellow associates Ability to establish and maintain effective working relationships with customers, management and co-workers Ability to perform various functions within Dealership Management data entry system TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Able to lift up to 50 pounds Able to work in and out of doors / in non-air conditioned environment Able to stand for extended periods INDEPENDENT JUDGEMENT: Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops

Customer Service
Communication Skills
Sales
Direct Apply
Posted 5 days ago
Bass Pro Shops

Sales Associate - Fishing - Part Time

Bass Pro ShopsGreenville, SCPart-time
View Job
Compensation$40K - 50K a year

Assist customers, promote products, restock merchandise, and provide excellent service. | High school diploma or equivalent, ability to operate POS system, friendly communication skills, and physical ability to stand and lift objects. | POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, and direction to customers. ESSENTIAL FUNCTIONS: • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. • Insures a pleasant and productive shopping experience for all customers • Demonstrates product to customers. • Replenishes product on shelves as required per Merchandising guidelines. • Remains Product “expert” through ongoing product knowledge training. • Remains knowledgeable of advertised sales; maintains pricing and signing. • Assists with "Seasonal" floor merchandise moves. • Restocks merchandise as required. • Keeps work area clean, neat and well stocked with supplies. • Follows all Company Policies and Procedures. • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: • identifying and evaluating customers' needs, • making product recommendations based off of this analysis, • promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. • ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: • Minimum Degree Required: High School education or equivalent experience KNOWLEDGE, SKILLS, AND ABILITY: • Ability to calculate figures such as discounts and make change to customers • Ability to communicate in a friendly and professional manner to our customers and other associates • Ability to establish and maintain effective working relationships with Management, coworkers and customers • Ability to operate computerized Point of Sale register system TRAVEL REQUIREMENTS: • N/A PHYSICAL REQUIREMENTS: • Constantly stand and/or walk during shift • Occasionally ascend or descend ladders, stairs, ramps, etc. • Constantly communicate with others to exchange information • Occasionally repeat motions that may include the wrists, hands and/or fingers • Occasionally operate machinery and/or power tools • Occasionally operate motor vehicles or heavy equipment • Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) • Occasionally work in tight and confined spaces • Occasionally work in noisy environments INDEPENDENT JUDGEMENT: • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Dental • Vision • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Bass Pro Cares Fund • And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops

Customer Service
Sales
Communication
Verified Source
Posted 7 days ago
Bass Pro Shops

Service Specialist - Boats & ATVs

Bass Pro ShopsGreenville, SCFull-time
View Job
Compensation$40K - 50K a year

Assist in service department operations, customer interactions, and inventory management. | High school diploma, ability to perform physical tasks, basic math, and customer service skills. | POSITION SUMMARY: The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories. ESSENTIAL FUNCTIONS: • Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers. • Greets all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner. • Answers service, warranty and parts questions over the phone and in person. • Assists Receiving Department with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer. • Affixes bar code labels to units received and updates lot location in IDS. • Maintains unit inventory status communication in IDS and assists with physical inventories. • Prints daily unit delivery schedule to prepare for upcoming orientations. • Conducts final PDI and inspects detailing of all units scheduled to deliver and reports any issues with unit condition to Service Manager and provides VIN verification to the BA. • Confirms correct rigging and accessory mounting instructions against the work order. • Prepares Owner’s Delivery Packet and delivery documents in advance of time for pick-up. • Explains unit and accessory operation, break in and maintenance procedures to customer. • Assists service customers with documentation of concerns on the TMBC Repair Order. • Assists Service Manager with the creation of related IDS work order and with keeping customers informed of estimates for needed repairs and progress toward their completion. • Assists Marine GSM and senior management with the scheduling of work to be performed in the department. • Remains up-to-date on product warranty policies and procedures. • Assists with warranty repair authorization and related IDS work order creation, the receiving and sale of parts within the IDS dealer management system and the accepting parts and work order payments, compiling daily batch report and till reconciliation. • Assists Management and BA to ensure no unit is released until payment is received in full. • Maintains a clean and professional work area. • ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: • High School education or equivalent experience KNOWLEDGE, SKILLS, AND ABILITY: • Ability to complete simple math calculations • Ability to communicate in a friendly and professional manner with customers, vendors and fellow associates • Ability to establish and maintain effective working relationships with customers, management and co-workers • Ability to perform various functions within Dealership Management data entry system TRAVEL REQUIREMENTS: • N/A PHYSICAL REQUIREMENTS: • Able to lift up to 50 pounds • Able to work in and out of doors / in non-air conditioned environment • Able to stand for extended periods INDEPENDENT JUDGEMENT: • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Medical • Dental • Vision • Health Savings Account • Flexible Spending Account • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Paid sick time • Bass Pro Cares Fund • And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops

Customer Service
Communication Skills
Sales
Verified Source
Posted 8 days ago
BP

Sales Associate - Marine - Part Time

Bass Pro ShopsGreenville, South CarolinaPart-time
View Job
Compensation$40K - 50K a year

Assist customers, restock merchandise, and provide product information in a retail environment. | High school diploma or equivalent, ability to operate POS system, and good communication skills. | POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, and direction to customers. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Insures a pleasant and productive shopping experience for all customers Demonstrates product to customers. Replenishes product on shelves as required per Merchandising guidelines. Remains Product “expert” through ongoing product knowledge training. Remains knowledgeable of advertised sales; maintains pricing and signing. Assists with "Seasonal" floor merchandise moves. Restocks merchandise as required. Keeps work area clean, neat and well stocked with supplies. Follows all Company Policies and Procedures. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School education or equivalent experience KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures such as discounts and make change to customers Ability to communicate in a friendly and professional manner to our customers and other associates Ability to establish and maintain effective working relationships with Management, coworkers and customers Ability to operate computerized Point of Sale register system TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shift Occasionally ascend or descend ladders, stairs, ramps, etc. Constantly communicate with others to exchange information Occasionally repeat motions that may include the wrists, hands and/or fingers Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) Occasionally work in tight and confined spaces Occasionally work in noisy environments INDEPENDENT JUDGEMENT: Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops About Bass Pro Shops Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”

Customer Service
Communication Skills
Sales
Direct Apply
Posted 8 days ago
Bass Pro Shops

Customer Service Team Lead

Bass Pro ShopsCary, North CarolinaFull-time
View Job
Compensation$40K - 70K a year

Supervise retail staff, ensure excellent customer service, manage inventory and merchandising, and support sales goals. | Minimum 2-4 years retail sales experience, supervisory skills, proficiency with POS and inventory systems, strong interpersonal skills. | POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS: Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. Provides daily direction to the associates within the department. Prepares to-do / Task lists. Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. Insures a pleasant and productive shopping experience for all customers. Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. Resolves customer and associate opportunities with GSM / DM and HR Manager. Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.). Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff. Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items. Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or equivalent Experience: 2 to 4 years in Retail Sales Supervisory experience is a plus KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures and amounts such as discounts, commissions, and percentages Ability to read and analyze certain reports Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public Ability to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shift Occasionally ascend or descend ladders, stairs, ramps, etc. Constantly communicate with others to exchange information Occasionally repeat motions that may include the wrists, hands and/or fingers Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) Occasionally work in tight and confined spaces Occasionally work in noisy environments INDEPENDENT JUDGEMENT: Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops

Customer Service
Team Supervision
Merchandising
Direct Apply
Posted 15 days ago
BP

Footwear Sales-Part Time

Bass Pro ShopsAuburn Hills, MichiganPart-time
View Job
Compensation$40K - 50K a year

Assist customers, restock merchandise, and maintain a clean store environment. | High school diploma or equivalent, ability to operate POS systems, and good communication skills. | POSITION SUMMARY: The Sales Outfitter performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance, and direction to customers. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Demonstrates product to customers. Replenishes product on shelves as required per Merchandising guidelines. Remains Product “expert” through ongoing product knowledge training. Remains knowledgeable of advertised sales; maintains pricing and signing. Assists with "Seasonal" floor merchandise moves. Restocks merchandise as required. Keeps work area clean, neat and well stocked with supplies. Follows all Company Policies and Procedures. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School education or equivalent experience KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures such as discounts and make change to customers Ability to communicate in a friendly and professional manner to our customers and other associates Ability to establish and maintain effective working relationships with Management, coworkers and customers Ability to operate computerized Point of Sale register system TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shift Occasionally ascend or descend ladders, stairs, ramps, etc. Constantly communicate with others to exchange information Occasionally repeat motions that may include the wrists, hands and/or fingers Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) Occasionally work in tight and confined spaces Occasionally work in noisy environments INDEPENDENT JUDGEMENT: Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops About Bass Pro Shops Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”

Customer Service
Point of Sale (POS) systems
Merchandising
Direct Apply
Posted 17 days ago
BP

Market Asset Protection Manager

Bass Pro ShopsAnywhereFull-time
View Job
Compensation$Not specified

Manage asset protection programs across retail locations, lead investigations, and develop shrink reduction initiatives. | Experience in asset protection, security systems, investigations, and supervisory roles; ability to develop policies and collaborate with external agencies. | POSITION SUMMARY: The Market Asset Protection Manager manages the Asset Protection program in two or more Bass Pro Shops / Cabela’s Retail locations in a geographical area, reporting to the Regional Asset Protection Manager. This role is responsible for proactively protecting all Bass Pro Shops and Cabela’s assets, including people, property, and proprietary information. The Market Asset Protection Manager assists in planning, analyzing, evaluating, and leading the Safety Security and Compliance function in the retail store environment to enhance bottom line profitability through shrink and risk reduction. This position proactively leads all internal and external investigations relating to criminal activity to reduce theft and fraud exposure and leads the development of a shrink elimination culture in the store through education of all levels of Outfitters on asset protection initiatives. ESSENTIAL FUNCTIONS: Identifies and implements procedures to influence changes in operational processes or training gaps that are causing profit loss or shrink to the retail environment. Measured through daily walks, audits, validations, and regular business reviews. Maintains inventory shrink reduction efforts to minimize bottom line loss in the retail stores. This includes the training of both Outfitters and Retail Managers on trends to help limit loss. Measured through awareness training, daily reports, physical inventory results, ability to diagnose root cause and develop partnerships to minimize loss. Performs timely, legal, and effective internal and external investigations that limit liability while reducing the overall impact to the company's bottom line. Measured through investigative productivity with supporting documentation and effective file retention. Manages Safety Security and Compliance Awareness to promote collaboration and assistance to protect Outfitters, customers, and bottom line. Measured through employee engagement, Safety Security and Compliance validations, audit results and collaboration with store leadership. Accounts for the professional development of partnerships with all Management and Team Leads in the Retail Stores to further develop business acumen and obtain buy-in for the Safety, Security, and Compliance functions. Supports Company Asset Protection initiatives, evolve & advance the Asset Protection program in partnership with the Asset Protection teams in each location. Develops professional working partnerships with regulatory agencies, police, retail Asset Protection departments, and store Outfitters to leverage overall improvement to retail operations. ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: Bachelor’s degree in criminology, business administration, or related discipline is preferred. A combination of education and asset protection experience will be considered. 2 – 4 years’ experience in an Asset Protection role 2 or more years’ experience in an Asset Protection supervisory or manager capacity Possess or be eligible to acquire state Security Guard license. Certification in Wicklander Zulawski Investigative Interviewing is preferred. Demonstrated experience with common security systems (CCTV, Card Access, Burglar alarms, and Exception Based Reporting) KNOWLEDGE, SKILLS, AND ABILITY Proficient with Microsoft Office Suite and standard web browsers (i.e., Google Chrome, Firefox, Internet Explorer). Must be able to read documents, printouts, reports, computer screens and other written communication. Must be able to hear well enough to communicate with customers and co-workers. Must be able to stand and/or walk to fill orders, assist customers on the sales floor, etc. Must be able to stock product at various racking levels, use stepstool or ladder, etc. Must be able to write, type and use phone system. TRAVEL REQUIREMENTS: Travel to various stores as required. PHYSICAL REQUIREMENTS: Regular computer work and sitting. Occasional walking, standing, and lifting. INDEPENDENT JUDGEMENT: Develops objectives and general policies and procedures for a specific program or functional area of responsibility within the general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops About Bass Pro Shops Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”

Security Systems (CCTV, alarms, access control)
Investigative Techniques
Risk Management
Direct Apply
Posted 22 days ago
BP

Customer Service Team Leader

Bass Pro ShopsAuburn Hills, MichiganFull-time
View Job
Compensation$Not specified

Supervise store department operations, manage staff, ensure excellent customer service, and meet sales goals. | High school diploma or equivalent with 2-4 years of retail supervisory experience, proficiency in POS and inventory systems, and strong interpersonal skills. | POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS: Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. Provides daily direction to the associates within the department. Prepares to-do / Task lists. Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. Insures a pleasant and productive shopping experience for all customers. Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. Resolves customer and associate opportunities with GSM / DM and HR Manager. Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.). Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff. Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items. Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or equivalent Experience: 2 to 4 years in Retail Sales Supervisory experience is a plus KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures and amounts such as discounts, commissions, and percentages Ability to read and analyze certain reports Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public Ability to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shift Occasionally ascend or descend ladders, stairs, ramps, etc. Constantly communicate with others to exchange information Occasionally repeat motions that may include the wrists, hands and/or fingers Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) Occasionally work in tight and confined spaces Occasionally work in noisy environments INDEPENDENT JUDGEMENT: Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops About Bass Pro Shops Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best-of-the-best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”

Retail Sales Management
Customer Service
Team Supervision
Direct Apply
Posted 26 days ago
Bass Pro Shops

Customer Service Team Leader

Bass Pro ShopsAuburn Hills, MIFull-time
View Job
Compensation$40K - 50K a year

Supervising store associates, managing merchandise presentation, and ensuring excellent customer service. | High school diploma with 2-4 years retail sales experience, supervisory skills, and proficiency with POS and inventory systems. | POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS: • Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. • Provides daily direction to the associates within the department. • Prepares to-do / Task lists. • Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. • Insures a pleasant and productive shopping experience for all customers. • Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. • Resolves customer and associate opportunities with GSM / DM and HR Manager. • Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.). • Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff. • Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items. • Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates. • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: • identifying and evaluating customers' needs, • making product recommendations based off of this analysis, • promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. • ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: • Minimum Degree Required: High School Diploma or equivalent • Experience: 2 to 4 years in Retail Sales • Supervisory experience is a plus KNOWLEDGE, SKILLS, AND ABILITY: • Ability to calculate figures and amounts such as discounts, commissions, and percentages • Ability to read and analyze certain reports • Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public • Ability to conduct meetings and presentations to groups • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems • Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff TRAVEL REQUIREMENTS: • N/A PHYSICAL REQUIREMENTS: • Constantly stand and/or walk during shift • Occasionally ascend or descend ladders, stairs, ramps, etc. • Constantly communicate with others to exchange information • Occasionally repeat motions that may include the wrists, hands and/or fingers • Occasionally operate machinery and/or power tools • Occasionally operate motor vehicles or heavy equipment • Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) • Occasionally work in tight and confined spaces • Occasionally work in noisy environments INDEPENDENT JUDGEMENT: • Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Medical • Dental • Vision • Health Savings Account • Flexible Spending Account • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Paid sick time • Bass Pro Cares Fund • And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops

Team Leadership
Customer Service
Merchandising
Verified Source
Posted 26 days ago
Bass Pro Shops

Gifts Team Lead

Bass Pro ShopsAuburn Hills, MIFull-time
View Job
Compensation$40K - 50K a year

Supervising retail staff, managing inventory, ensuring excellent customer service, and executing merchandising strategies. | High school diploma with 2-4 years retail sales experience, supervisory skills, proficiency with POS and inventory systems, and strong interpersonal skills. | POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS: • Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. • Provides daily direction to the associates within the department. • Prepares to-do / Task lists. • Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. • Insures a pleasant and productive shopping experience for all customers. • Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. • Resolves customer and associate opportunities with GSM / DM and HR Manager. • Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.). • Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff. • Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items. • Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates. • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: • identifying and evaluating customers' needs, • making product recommendations based off of this analysis, • promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. • ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: • Minimum Degree Required: High School Diploma or equivalent • Experience: 2 to 4 years in Retail Sales • Supervisory experience is a plus KNOWLEDGE, SKILLS, AND ABILITY: • Ability to calculate figures and amounts such as discounts, commissions, and percentages • Ability to read and analyze certain reports • Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public • Ability to conduct meetings and presentations to groups • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems • Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff TRAVEL REQUIREMENTS: • N/A PHYSICAL REQUIREMENTS: • Constantly stand and/or walk during shift • Occasionally ascend or descend ladders, stairs, ramps, etc. • Constantly communicate with others to exchange information • Occasionally repeat motions that may include the wrists, hands and/or fingers • Occasionally operate machinery and/or power tools • Occasionally operate motor vehicles or heavy equipment • Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) • Occasionally work in tight and confined spaces • Occasionally work in noisy environments INDEPENDENT JUDGEMENT: • Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Medical • Dental • Vision • Health Savings Account • Flexible Spending Account • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Paid sick time • Bass Pro Cares Fund • And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops

Team Leadership
Customer Service
Merchandising
Verified Source
Posted 29 days ago
Bass Pro Shops

Seasonal CLUB Customer Service Outfitter

Bass Pro ShopsEast Hartford, CTPart-time
View Job
Compensation$25K - 35K a year

Provide world-class customer service, promote and activate CLUB memberships, maintain CLUB inventory, and support store operations. | High school diploma or equivalent with 0-2 years customer service experience, strong communication skills, adaptability, and self-motivation. | POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance. ESSENTIAL FUNCTIONS: • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. • Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela’s CLUB Member or provides current member with a unique and exclusive experience. • Executes all Bass Pro Shops & Cabela’s CLUB operational and compliance programs. • Demonstrates products to customers. • Remains knowledgeable of advertised sales. • Helps meet metric goals and objectives for self and store. • Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized. • Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications. • Provides daily feedback and reports in a timely and accurate manner. • Provides peer coaching, recognition, and support as a CLUB advocate and representative. • Provides service to all areas of the store based on business need. • ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: • Minimum Degree Required: High school diploma or equivalent experience • Experience: 0 to 2 Years of Experience KNOWLEDGE, SKILLS, AND ABILITY: • Excellent organization skills and attention to details. • Experience in a customer service environment. • Excellent verbal and written communication skills. • Adaptability to new processes and procedures. • Excellent self-motivation and initiative while unsupervised. TRAVEL REQUIREMENTS: • N/A PHYSICAL REQUIREMENTS: • Stand and/or walk during shift to assist customers on the sales floor, etc. • Hear well enough to constantly communicate with others to exchange information • Constantly repeat motions that may include the wrists, hands and/or fingers • Constantly assess the accuracy, neatness and thoroughness of work assigned • Light work that includes lifting and moving objects up to 20 pounds constantly • Occasionally ascend or descend ladders, stairs, step stools, etc • Occasionally work in noisy environments INDEPENDENT JUDGEMENT: • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Dental • Vision • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Bass Pro Cares Fund • And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Cabela's

Customer Service
Sales
Account Servicing
Compliance
Peer Coaching
Product Knowledge
Communication
Verified Source
Posted 5 months ago
Bass Pro Shops

Seasonal Boss Outfitter

Bass Pro ShopsBuda, TXPart-time
View Job
Compensation$20K - 30K a year

Fill and pack online orders, sort and inspect merchandise, operate warehouse equipment, maintain cleanliness, and assist customers on the sales floor. | High school diploma with 0-2 years of experience, ability to lift up to 50 pounds, operate receiving equipment, and follow order processing procedures. | ‘Tis the Season for Hiring! Are you looking for a fun seasonal position with the opportunity to earn extra money for the holidays AND enjoy our Outfitter Discount? Join us for our National Seasonal Hiring Event: • Wednesday, October 8th and Thursday, October 9th • 10am -7pm • Cabelas, 15570 S IH 35, Buda Texas, 78640 • PH: 512-295-1138 Be prepared to interview for various positions on the spot!! Apply prior to arrival to expedite the process at basspro.com/careers POSITION SUMMARY: BOSS (Buy Online Ship from Store) is a process that allows us to improve our overall shopping experience for our customers. By accessing inventory in all of our retail locations, it helps us quickly find the right product for our customers no matter where they are shopping. The BOSS Fulfillment Outfitter must be familiar with the products we sell, will be responsible for filling BOSS orders, sorting, picking, packing, and loading merchandise for shipment to direct customers and retail stores as needed. Ensures merchandise is handled to maintain quality and appearance for customers. ESSENTIAL FUNCTIONS: • Performs multiple functions within the back room of the retail store such as receiving merchandise, inspecting merchandise, filling orders, sorting and packing merchandise in appropriate box size for shipment to customers as needed. In fulfillment of these duties may spend majority of time in one of the following areas, but has knowledge and experience to move among multiple area functions as needed. • Sorts merchandise into order groupings and/or pack merchandise using proper containers, cartons, or packaging for shipment. Applies designated labels and visually inspects product for quality and presentation to customer. • Fills retail and/or direct customer orders by inspecting merchandise and matching merchandise to order. Pulls merchandise from designated stock locations and place in proper containers. • Moves merchandise among warehouse locations using authorized material handling equipment (i.e. stock pickers, lift trucks, etc.) or manually load and/or unload trailers. • Maintains housekeeping and cleanliness and follows procedures for a safe work environment. • Attends all mandatory training and in-services including by not limited to: new employee orientation, safety, or job skills training. • Assist customers in finding merchandise and making buying decisions when working on the Sales floor during store open hours. • Communicates any issues or needs affecting execution of basic job function such as; Short Pick issues, out of stocks, on hand counts and supplies. • ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: • Minimum Degree Required: High school diploma • Experience: 0-2 years of experience KNOWLEDGE, SKILLS, AND ABILITY: • Follow through on order processing up to and including properly closing orders in BOSS system • Ability to establish and maintain effective working relationships with Management, co-workers and customers • Ability to read label descriptions and stock merchandise by UPC codes TRAVEL REQUIREMENTS: • N/A PHYSICAL REQUIREMENTS: • Able to lift up to 50 pounds • Able to stand for extended periods • Able to operate receiving equipment • Constantly stand and/or walk during shift • Constantly repeat motions that may include the wrists, hands and/or fingers • Occasionally ascend or descend ladders, stairs, ramps, etc. • Occasionally communicate with others to exchange information • Occasionally operate machinery and/or power tools • Occasionally work in tight and confined spaces • Occasionally work in low or high temperatures • Occasionally work in outdoor elements such as precipitation and wind. • Occasionally work in noisy environments • Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) INDEPENDENT JUDGEMENT: • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Dental • Vision • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Bass Pro Cares Fund • And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Cabela's

Order fulfillment
Inventory management
Merchandise inspection
Material handling equipment operation
Customer assistance
Verified Source
Posted 5 months ago
Bass Pro Shops

BOSS Fulfillment Outfitter- Seasonal

Bass Pro ShopsRound Rock, TXPart-time
View Job
Compensation$20K - 30K a year

Fill and pack online orders, manage merchandise quality, assist customers, and maintain backroom operations in a retail environment. | High school diploma with 0-2 years experience, ability to lift up to 50 pounds, operate equipment, and perform physical tasks. | ‘Tis the Season for Hiring! Are you looking for a fun seasonal position with the opportunity to earn extra money for the holidays AND enjoy our Outfitter Discount? Join us for our National Hiring Event: • Wednesday, October 8th and Thursday, October 9th • 10 am – 7 pm • Your Store Information (200 Bass Pro Dr. Round Rock Texas, 78665) Be prepared to interview for various positions on the spot! Apply prior to arrival to expedite the process at basspro.com/careers POSITION SUMMARY: BOSS (Buy Online Ship from Store) is a process that allows us to improve our overall shopping experience for our customers. By accessing inventory in all of our retail locations, it helps us quickly find the right product for our customers no matter where they are shopping. The BOSS Fulfillment Outfitter must be familiar with the products we sell, will be responsible for filling BOSS orders, sorting, picking, packing, and loading merchandise for shipment to direct customers and retail stores as needed. Ensures merchandise is handled to maintain quality and appearance for customers. ESSENTIAL FUNCTIONS: • Performs multiple functions within the back room of the retail store such as receiving merchandise, inspecting merchandise, filling orders, sorting and packing merchandise in appropriate box size for shipment to customers as needed. In fulfillment of these duties may spend majority of time in one of the following areas, but has knowledge and experience to move among multiple area functions as needed. • Sorts merchandise into order groupings and/or pack merchandise using proper containers, cartons, or packaging for shipment. Applies designated labels and visually inspects product for quality and presentation to customer. • Fills retail and/or direct customer orders by inspecting merchandise and matching merchandise to order. Pulls merchandise from designated stock locations and place in proper containers. • Moves merchandise among warehouse locations using authorized material handling equipment (i.e. stock pickers, lift trucks, etc.) or manually load and/or unload trailers. • Maintains housekeeping and cleanliness and follows procedures for a safe work environment. • Attends all mandatory training and in-services including by not limited to: new employee orientation, safety, or job skills training. • Assist customers in finding merchandise and making buying decisions when working on the Sales floor during store open hours. • Communicates any issues or needs affecting execution of basic job function such as; Short Pick issues, out of stocks, on hand counts and supplies. • ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: • Minimum Degree Required: High school diploma • Experience: 0-2 years of experience KNOWLEDGE, SKILLS, AND ABILITY: • Follow through on order processing up to and including properly closing orders in BOSS system • Ability to establish and maintain effective working relationships with Management, co-workers and customers • Ability to read label descriptions and stock merchandise by UPC codes TRAVEL REQUIREMENTS: • N/A PHYSICAL REQUIREMENTS: • Able to lift up to 50 pounds • Able to stand for extended periods • Able to operate receiving equipment • Constantly stand and/or walk during shift • Constantly repeat motions that may include the wrists, hands and/or fingers • Occasionally ascend or descend ladders, stairs, ramps, etc. • Occasionally communicate with others to exchange information • Occasionally operate machinery and/or power tools • Occasionally work in tight and confined spaces • Occasionally work in low or high temperatures • Occasionally work in outdoor elements such as precipitation and wind. • Occasionally work in noisy environments • Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) INDEPENDENT JUDGEMENT: • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Dental • Vision • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Bass Pro Cares Fund • And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com. Bass Pro Shops

Order processing
Inventory management
Merchandise sorting and packing
Use of material handling equipment
Customer assistance
Verified Source
Posted 6 months ago

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