Banyan Software

Design and implement AI-powered capabilities within a healthcare SaaS platform integrating AI models with structured data and workflows. | Requires 5+ years in production SaaS, AI/ML or LLM feature implementation, healthcare data experience, and strong backend and data analytics skills. | Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. AI Engineer (Healthcare SaaS) Location: Remote (must be inside the United States) Reports to: Chief Technology and Product Officer About Medicat (One of Banyan's Portfolio Companies) Medicat is building modern software infrastructure for healthcare organizations through our platform, MedicatOne. Our mission is to simplify complex healthcare operations through intuitive software, strong data infrastructure, and intelligent automation. As we expand our platform capabilities, we are investing in AI-driven features that improve how healthcare organizations interact with their data, workflows, and operational systems. We are seeking an experienced AI Engineer to help design and implement AI-native capabilities within MedicatOne. The Role This is a high-impact individual contributor role. This is a hands-on engineering role focused on building production-grade AI capabilities inside a growing healthcare SaaS platform. You will work closely with product leadership and engineering to architect and deploy AI-powered systems that interact with structured healthcare data and operational workflows. The role requires strong technical execution as well as fluency in data analytics and healthcare informatics concepts. This is a build-and-ship role where you will play a key part in translating AI opportunities into real product functionality. In this position, you will help to accelerate engineering performance and drive AI-enabled innovation across Medicat in our workflows and in our SaaS product. What You’ll Do AI System Development • Design and implement AI-powered capabilities within the MedicatOne platform • Integrate modern AI models and services into production workflows • Develop systems that interact with structured application data and APIs • Ensure AI features are reliable, performant, and secure Data & Informatics • Work with large datasets related to healthcare operations • Design systems that leverage structured data effectively • Build logic that enables intelligent interpretation of operational data • Collaborate with engineering on data pipelines, schemas, and analytics frameworks Platform Integration • Integrate AI capabilities into existing SaaS architecture • Work with backend engineers to ensure scalable system design • Optimize performance of data-intensive AI workflows • Contribute to platform-level architecture decisions Execution & Iteration • Ship production-ready AI features quickly and iteratively • Collaborate closely with leadership on prioritization and implementation • Help establish best practices for AI development within the organization What We’re Looking For Experience • 5+ years building production SaaS systems • Direct experience building and implementing AI/ML or LLM-based features • Strong experience working with structured data and analytics systems • Experience working with healthcare data or healthcare SaaS environments, including familiarity with the regulatory, privacy, and compliance considerations that shape technical decisions (HIPAA, PHI handling, de-identification) • Demonstrated ability to build and deploy systems end-to-end Technical Skills You should be comfortable with: • Working knowledge of modern AI infrastructure and patterns, including: • LLM API integration (OpenAI, Anthropic, or similar) in production environments • Retrieval-Augmented Generation (RAG): designing retrieval pipelines, chunking strategies, and grounding LLM responses in real data • Vector databases: embedding, indexing, and querying unstructured or semi-structured data • Data modeling and SQL • Data pipelines and analytics workflows and working with large structured datasets • API design and backend services • Working with large, structured datasets Experience with healthcare informatics standards or healthcare data environments is strongly preferred. What Success Looks Like • AI capabilities successfully integrated into the MedicatOne platform • Production-ready systems that interact effectively with operational data • High-quality implementations that balance accuracy, performance, and usability • Scalable architecture supporting future AI development Why Join Medicat • Work directly with company leadership on high-impact initiatives • Build meaningful AI capabilities in a real healthcare environment • High ownership and autonomy in a growing SaaS company • Opportunity to shape the future of AI within the platform Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Teams, associates, our Operating Companies, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. The expected base salary for this position is: USD $120,000 - $150,000 excluding annual bonus and equity (when applicable). Salary is based on several factors including market conditions, location and may vary depending on job-related skills and experience. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please Note: Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed. Recruitment NoticeBanyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: • Verify that all communications from our recruiting team come from an @banyansoftware.com email address. • Remember, employers will never request payment or banking information during the hiring process. • If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

Implement and consult on Fact-Trak analytics and APS-ME solutions for manufacturing clients, including configuration, training, and customer enablement. | Bachelor's degree plus 5+ years ERP/APS consulting or manufacturing operations experience, proficiency with Power BI, strong manufacturing planning knowledge, and excellent communication skills. | Banyan Software provides the best permanent home for successful enterprise software companies, their employees, and customers. We are on a mission to acquire, build and grow great enterprise software businesses all over the world that have dominant positions in niche vertical markets. In recent years, Banyan was named the #1 fastest-growing private software company in the US on the Inc. 5000 and amongst the top 10 fastest-growing companies by the Deloitte Technology Fast 500. Founded in 2016 with a permanent capital base setup to preserve the legacy of founders, Banyan focuses on a buy and hold for life strategy for growing software companies that serve specialized vertical markets. Job Title: Solutions Consultant – Fact-Trak & APS-ME Location: Green Bay or Remote (United States) Department: Professional Services Reports To: Director, Professional Services Employment Type: Full time Salary Range: USD 75k- 85k + Incentive based bonus plan Company Overview: For more than 40 years, The Lake Companies has been a trusted partner to manufacturers worldwide. As one of the longest-standing Infor SyteLine partners, we don’t just resell and implement software, we innovate. Our award-winning solutions, including Doc-Trak, Shop-Trak, and Fact-Trak, extend and accelerate the value of SyteLine for our customers. Our newest initiative, APS Made Easier™ (APS-ME), helps manufacturers unlock the full potential of Advanced Planning & Scheduling (APS). By combining deep domain expertise, proven processes, and ready-to-use accelerators, we enable companies to achieve rapid, measurable improvements, from higher on-time shipments and reduced lead times to lower inventories and improved throughput. At The Lake Companies, we pride ourselves on being both trusted advisors and practical enablers. We work side-by-side with our customers to deliver solutions that don’t just improve business intelligence, they improve business outcomes. Position Overview: We are seeking a Solutions Consultant to join our team, with a focus on implementing and consulting around our Fact-Trak analytics and operational intelligence solution and our APS Made Easier™ (APS-ME) program. This is not a software development role. Instead, you will focus on implementation, configuration, consulting, and customer enablement. You’ll work directly with manufacturing clients to understand their operational challenges, implement Fact-Trak dashboards and analytics (leveraging Microsoft Power BI), and guide customers through the APS-ME methodology to accelerate planning success. As both a trusted advisor and hands-on practitioner, you will help clients achieve measurable improvements in on-time shipments, throughput, inventory reduction, and planning reliability. Key Responsibilities: • Implement Fact-Trak solutions for manufacturing clients, including setup, configuration, and deployment of dashboards, KPIs, and analytics using Power BI. • Consult with customers to understand their planning and scheduling processes, operational pain points, and business goals, aligning Fact-Trak and APS-ME solutions to deliver measurable results. • Lead APS-ME engagements, guiding clients through readiness assessments, accelerated launches, and adoption of best-practice planning processes. • Deliver training and workshops for executives and operations teams, ensuring knowledge transfer, user confidence, and trust in planning outputs. • Support change management, helping clients transition from manual or ineffective planning processes to automated, analytics-driven approaches. • Enable clients to track and improve performance in areas such as on-time shipments, inventory turns, and throughput using Fact-Trak dashboards and APS-ME accelerators. • Collaborate internally with product and consulting teams to share customer insights, influence product enhancements, and improve implementation practices. • Represent The Lake Companies at customer sites, industry events, and APS-related initiatives as a trusted advisor. Qualifications Required: • Bachelor’s degree in Business, Supply Chain Management, Industrial Engineering, Information Systems, or related field (or equivalent experience). • 5+ years of experience in ERP/APS consulting, manufacturing operations, or business intelligence implementation. • Proficiency with Microsoft Power BI (or comparable analytics tools) for dashboards and data visualization. • Strong understanding of manufacturing planning and scheduling concepts (APS, MRP, capacity planning, inventory management). • Demonstrated ability to lead workshops and training sessions, translating complex processes into clear, actionable steps. • Excellent communication, facilitation, and presentation skills with executives and front-line users alike. • Proven consulting skills, with the ability to build trust and guide clients through process change. • Willingness to travel to customer sites as needed (estimated 25–40%). Preferred: • Experience with Infor SyteLine (CloudSuite Industrial) or other ERP systems. • Familiarity with Fact-Trak, Shop-Trak, or Doc-Trak solutions. • Background in Lean, Six Sigma, or process improvement methodologies. • Exposure to change management practices in technology-enabled transformations. • Willingness to travel to customer sites as needed (estimated 25–40%). What We Offer: • Meaningful Impact – Help manufacturers achieve real improvements: higher on-time shipments, reduced inventories, faster throughput, and smarter planning. • Innovation & Expertise – Join a company innovating for over 40 years, with solutions like Doc-Trak, Shop-Trak, Fact-Trak, and APS-ME. • Professional Growth – Build expertise in advanced planning, analytics, and customer consulting across diverse manufacturing industries. • Collaborative Culture – Work in a supportive, entrepreneurial environment where your insights shape both client outcomes and product direction. • Flexibility & Balance – Enjoy flexibility in managing your work and travel commitments. • Competitive Compensation – Receive a comprehensive package including salary, incentives, benefits, and development opportunities. If you are a results-driven professional with a passion for applying technology to solve real manufacturing challenges, we invite you to join our team at The Lake Companies. Through Fact-Trak and APS Made Easier™, you’ll help clients achieve measurable improvements in on-time shipments, inventory reduction, and operational efficiency. Apply today and take the next step in transforming both your career and the future of manufacturing. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: • Verify that all communications from our recruiting team come from an @banyansoftware.com email address. • Remember, employers will never request payment or banking information during the hiring process. • If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.