Bain & Company

Bain & Company

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Bain & Company

Senior Director, Product Management - Commercial Excellence

Bain & CompanyPalo Alto, CAFull-time
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Compensation$225K - 275K a year

Lead AI/tech product strategy, oversee innovation lifecycle, and collaborate with stakeholders to develop and scale AI solutions that drive client value and organizational growth. | Extensive senior leadership experience in organizational strategy, impact measurement, systems strengthening, and cross-sector collaboration, with a focus on innovation and technology leadership. | WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. WHO YOU’LL WORK WITH You’ll join the Product, Practice and Knowledge (PPK) group as part of the Commercial Excellence Practice. Over the past two decades, Bain has formalized industry and capability areas, internally known as “Practices”, integral to how Bain wins and delivers results to its clients. A practice is considered a business unit of Bain. The primary role of the Practice is to drive commercial growth, build and deepen Bain’s expertise, and continually innovate to ensure Bain is best positioned to solve clients’ most pressing challenges. The Senior Director of Product Management is part of the leadership team of the Commercial Excellence Practice and leads a cross-functional team in building AI / tech products, collaborating closely with Vector, the Core Innovation Team, among others. We have moved rapidly to pioneer the use of state-of-the-art proprietary AI tools, now deployed worldwide to equip our 19,000-strong multi-disciplinary teams with a powerful suite of AI technology. We’ve also made 15 key AI-powered tools and solutions, and more than 200 additional AI-led innovations, available to our teams to enhance efficiency, productivity, and effectiveness. (Read more about some of these here.) WHAT YOU’LL DO Your core responsibilities will include: AI / tech strategy and leadership • Own the outcome-based roadmap for AI / tech products in the portfolio – grounded in client / user needs, technical constraints, and future-back vision • Stay on top of industry and technology trends and the competitor ecosystem, balancing what's possible with what serves the Solution vision and maintaining a PoV on build / buy / partner • Role model continuous AI / tech innovation by leading discovery efforts to test hypotheses, validating what's valuable for clients / users, and turning Bain IP and insights into tangible products and client-facing offerings • Mentor a team of product managers that lead individual innovations and build a high-performance culture • Define and execute quarterly objectives and key results, continuously measuring and reporting on progress and direct decisions on the product backlog, positioning, budgeting, pricing, and go-to-market strategy Delivery and execution • Drive AI / tech innovation throughout the product lifecycle: • Ideate + discover with internal stakeholders, potential clients and users • Test + learn with Lighthouse clients (leveraging insights to generate IP and data assets) • Scale successful innovations to drive consulting revenue and client outcomes • Evolve to stay differentiated and market competitive • Measure + collect continuous feedback internally and externally • Deliver cross-product strategic initiatives, reporting progress and outcomes to senior leadership • Draft business plans for new innovations that demonstrate compelling value proposition and ROI to secure internal funding • Draft business plans that demonstrate compelling value proposition and ROI to secure internal funding • Ensure consistency with firmwide best practices and policies related to data governance and infrastructure • Lead demos and establish credibility with client CTOs / CDAOs Advisory and collaboration • Collaborate closely with the Global Solution Leader to: • Develop evergreen 3-year Solution strategy and plan, including supporting technical roadmap • Make build / buy / partner decisions • Deliver offerings that clients value and that differentiate Bain in the market • Drive consulting revenue and growth for the Solution • Share and leverage best practices (process, data, tools, and otherwise) across Bain, avoiding siloed problem solving ABOUT YOU AI product management experience • Bachelor's or Master's degree in business, technology, or a relevant field • 8-10 years of product experience • Deep product intuition paired with a bias for validation and iteration • Experience building products related to the Commercial Excellence Solution • Ability to clearly translate technical concepts, priorities, trade-offs for non-technical audiences • Strong storytelling skills: you can rally a team, align stakeholders, and inspire users • Experience building with LLMs or other AI tools Additional skills and experience • Ability to structure and lead complex business research and analysis in fast-paced environment, as well as the skills to drive to pragmatic business insights • Experience working closely with internal and external users to deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and detailed specifications • Facility / aptitude with agile product development lifecycle for digital technologies • Proven track record of building successful AI / tech products from ideation to product / market fit and scaling • Relevant experience or interest in digital solutions as a lever to drive business results • Personal passion and excitement to learn new technologies, market trends and how AI will change the Commercial Excellence Solution • Advanced skills in facilitating and fostering consensus among diverse teams • Exceptional communication skills that enable building cross-functional relationships and managing projects across multiple teams; experience and proficiency creating high quality presentations • Demonstrated track record of leading diverse teams with a variety of skillsets and expertise • Demonstrated problem solving and organizational skills with a proven track record of being a self-starter (comfortable with what could be a remote supervisor and team) • Previous experience in consulting or advisory roles, with a demonstrated ability to engage with clients, understand their needs, and deliver value-added solutions Personal attributes • Entrepreneurial and at-cause: knows how to prioritize what needs to be done and rallies colleagues to get things accomplished; “roll up the sleeves” type of attitude, with an eye for continuous improvement • A servant leader: track record of managing high-performing, service-oriented team members, motivating and developing colleagues above and below their own tenure and enabling their success • Future-oriented: appetite to advocate for the customer, disrupt and innovate • Collaborative: knows how to work with and through others to drive results and make change happen; well connected, with an extensive network of potentially relevant relationships • Fun: passionate yet humble – someone Bainies and clients enjoy interacting with U.S. COMPENSATION INFORMATION Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service, and Bain’s best-in-class benefits package (details listed below). Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows: • In Texas, the good-faith, reasonable annualized full-time salary range for this role is between ($188,500-230,500). • In Boston, Los Angeles, Washington DC and Washington State, the good-faith, reasonable annualized full-time salary range for this role is between ($206,500-252,500). • In Atlanta, the good-faith, reasonable annualized full-time salary range for this role is between ($179,500-219,500). • In Chicago, the good-faith, reasonable annualized full-time salary range for this role is between ($197,500-241,500). • In New York City, San Francisco and Silicon Valley CA, the good-faith, reasonable annualized full-time salary range for this role is between ($224,500-274,500). Placement within each range will vary based on several factors including, but not limited to, experience, education, certifications, training, and skill level. • Annual discretionary performance bonus • This role may also be eligible for other elements of discretionary compensation • 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date Bain’s comprehensive benefits and wellness program includes: • 100% premium coverage for employee medical, dental, and vision insurance • Generous paid time off, including parental leave, sick time, and paid holidays • Fully vested 401(k) company contribution • Paid life and long-term disability insurance • Annual fitness reimbursement For all other locations, the good-faith, reasonable annualized full-time salary range for this role is commensurate with competitive geographic market rates for this role and will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level. Massachusetts Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Organizational Effectiveness
Program Strategy
Impact Measurement Systems
Cross-Sector Partnerships
Systems Strengthening
Leadership & Team Development
Data-informed Decision-making
Verified Source
Posted 11 days ago
Bain & Company

Senior Manager, Talent Strategy & Operations

Bain & CompanyHouston, TXFull-time
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Compensation$169K - 220K a year

Lead strategic capacity management and talent deployment processes, manage investment prioritization, drive stakeholder alignment, and create operational rigor and insights for a global technology team. | 5+ years in consulting or talent/resource management, strong business judgment, communication skills, program management experience, analytical ability, and a bachelor's degree (MBA preferred). | WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009. Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally. WHO YOU’LL WORK WITH Vector is Bain’s global team of technologists, designers, engineers, and data scientists. We work at the intersection of business strategy and technology to deliver human-centered, data-powered solutions that drive real impact for our clients. You’ll join the Talent Strategy & Operations team within Vector, working closely with senior leadership, project sponsors, and cross-functional teams across the globe. This role is central to how Vector—as a key innovation engine for Bain—grows, shapes and deploys its team of over 600 technology experts. You will be the operational and strategic lead for how Vector’s expert capacity is prioritized and allocated on non-client-billable efforts, supporting innovation and transformation priorities across the entire firm. WHERE YOU’LL FIT WITHIN THE TEAM As a Senior Manager, Talent Strategy & Operations, you’ll lead the strategy, execution, and optimization of how Vector builds its global expert team to meet the rapidly evolving world of technology and AI. This role interfaces regularly with leadership and will be a linchpin in driving operational clarity and prioritization for Vector’s most strategic talent initiatives. You’ll help design the firm’s talent deployment models, and lead our process for managing the large and growing demand from within Bain for expert talent to support capability development across the firm. You will oversee a consistent and transparent pipeline of active strategic investments across the firm, monitor performance across our investments, and ensure our resources are going to the highest ROI projects—all while resolving conflicts and tradeoffs in real time. Technology innovation is critical to Bain’s future, and you will be in the driver’s seat determining where and how we deploy the teams to transform our firm. WHAT YOU’LL DO Lead Strategic Capacity Management: • Own the end-to-end strategy for allocating unbilled Vector expert capacity across firmwide strategic initiatives • Develop frameworks and decision-making models to evaluate and prioritize competing resource requests • Establish governance structures and facilitate alignment on investment priorities and tradeoffs • Position the process to support the full spectrum of Bain’s priorities—client investments, practice capability building, and internal technology builds Run the End-to-End Investment Process: • Manage a structured intake process for new requests and ensure clear evaluation criteria and decision rights • Maintain firmwide visibility into current strategic investments and capacity allocations • Lead recurring forums for leadership review, prioritization, and reallocation of resources • Field and resolve ad hoc and urgent resourcing decisions that arise between formal governance meetings, with speed and sound judgment Drive Stakeholder Alignment and Communication: • Partner with stakeholders across Vector leadership, Vector Talent, practice areas, and internal functions to ensure unified prioritization and transparent communication • Serve as the escalation point for capacity conflicts and competing requests, resolving them with a strategic, business-oriented lens • Provide regular reporting and insights to senior stakeholders on status, trends, and risks across ongoing projects Create Operational Rigor and Insight: • Build and continuously improve tools and dashboards to track capacity usage, project progress, and value delivered • Ensure timely updates and transparency into ongoing investments, blockers, and overall resourcing health • Analyze return on resource investments and enable data-informed decision making at the leadership level Support Strategic Projects and People Analytics: • Collaborate with the Vice President of Vector Talent Strategy and Operations on special projects • Lead or support key people analytics efforts, helping drive deeper insights into talent deployment, project success metrics, and capacity trends ABOUT YOU Must Have: • 5+ years of experience in consulting, talent operations, or resource management—ideally within a professional services or tech sector environment • Familiarity with consulting staffing models and talent deployment processes • Strong business judgment and structured problem-solving skills, with the ability to evaluate complex project proposals and assess their potential impact and resource needs • Outstanding communication and influencing skills, especially with senior stakeholders across functions and regions • Excellent organizational and program management capabilities; comfort operating independently and across competing priorities • Demonstrated success in building and running cross-functional business processes • Strong analytical skills, with the ability to synthesize large amounts of information into actionable insights • Ability to collaborate effectively with distributed global teams • Bachelor’s degree required; MBA or advanced degree preferred Nice to have: • Experience with AI, technology, or digital transformation initiatives and skillsets • Experience in cross-functional or innovation-driven environments • Exposure to internal people investment processes or innovation portfolio management U.S. COMPENSATION INFORMATION Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below). Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows: In Texas and Minneapolis; the good-faith, reasonable annualized full-time salary range for this role is between $169,125 - $184,500 In Massachusetts, Washington State, District of Columbia, Los Angeles ; the good-faith, reasonable annualized full-time salary range for this role is between $185,125 - $202,000 In New York, San Francisco, and Silicon Valley; the good-faith, reasonable annualized full-time salary range for this role is between $201,125 - $219,500 In Chicago; the good-faith, reasonable annualized full-time salary range for this role is between $177,000 - $193,000 In Atlanta; the good-faith, reasonable annualized full-time salary range for this role is between $161,000 - $175,500 Placement within these ranges will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level Annual discretionary performance bonus This role may also be eligible for other elements of discretionary compensation 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family. Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck Generous paid time off, including parental leave, sick leave and paid holidays Fully vested 401(k) company contribution Paid Life and Long-Term Disability insurance Annual fitness reimbursements

Program Management
Strategic Sourcing
Talent Strategy
Resource Management
Stakeholder Alignment
Business Judgment
Analytical Skills
Communication
Consulting Staffing Models
Verified Source
Posted 2 months ago
Bain & Company

Global HR Operations Manager

Bain & CompanyDallas, TXFull-time
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Compensation$103K - 129K a year

Lead global HR process harmonization, drive consistency and efficiency in HR systems, manage stakeholder relationships, analyze KPIs, and support talent development and team coaching. | Bachelor's degree, 5-7 years HR experience preferably in consulting or professional services, strong project management and analytical skills, excellent communication, and ability to work independently. | WHAT MAKES US A GREAT PLACE TO WORK We are proud to be consistently recognized as one of the world’s best places to work, a champion of diversity and a model of social responsibility. We are currently #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents. WHO YOU WILL WORK WITH In this role, you’ll lead global process harmonization efforts across Bain’s HR Operations function and its three regions. You’ll support Bain’s talent strategy by driving consistency, efficiency, and service excellence in how our core HR systems support professional development, employee engagement, and mobility. This is a varied and high-impact role that blends program management, system knowledge, data analysis, and cross-functional collaboration. You’ll be a global thought partner and key liaison for HR teams, Program Management, and regional talent leadership. WHAT YOU’LL DO Key responsibilities include: Leadership, Stakeholder Management & Process Improvement (40%) - Lead global process harmonization initiatives—from redesign through implementation - Align systems, stakeholders, and processes across regions to achieve service excellence - Act as ombudsman and global point of contact for HR Ops teams, local HR, and Program Managers - Partner with HR Ops leadership to shape team operating models and communication plans Analysis & Innovation (20%) - Analyze service levels, KPIs, and customer feedback to identify improvements - Own audit processes and respond to data/reporting requests with accuracy and clarity - Serve as a thought leader in identifying global synergies and scalable solutions Stakeholder Engagement & Customer Support (30%) - Translate and prioritize regional needs; advocate for consistent, scalable solutions - Partner with Automation and HC Systems teams to drive improvement projects - Champion change management, communication planning, and customer alignment Talent & Team Development (10%) - Coach and support administrators using Bain’s apprenticeship model - Support recruiting, screening, and onboarding for open roles within the team - Provide ongoing feedback and ensure team members meet service expectations ABOUT YOU - Bachelor’s degree (HR, psychology, management, or related field preferred) - 5–7 years of HR experience; consulting/professional services a plus - Deep knowledge of HR fundamentals (career management, performance, etc.) - Strong project management, analytical, and stakeholder engagement skills - Outstanding communication—both written and verbal (English fluency required) - High discretion with confidential information and ability to work independently - A change-ready mindset and comfort with ambiguity - A self-starter with the ability to work independently - Experience working as an HR Business Generalist, working with HR processes & systems in a consulting or other professional services firm is preferred U.S. COMPENSATION INFORMATION Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service, and Bain’s best-in-class benefits package. Some local governments in the United States require a good-faith, reasonable salary range be included in job postings for open roles. The estimated annualized compensation for this role is as follows: • In Illinois, the good-faith, reasonable annualized full-time salary range for this role is between $107,500 - $128,500; placement within this range will vary based on several factors including, but not limited to, experience, education, licensure/certifications, training, and skill level. • In Texas, the good-faith, reasonable annualized full-time salary range for this role is between $102,500 - $123,000; placement within this range will vary based on several factors including, but not limited to, experience, education, licensure/certifications, training, and skill level. Additional compensation may include: • Annual discretionary performance bonus • 4.5% 401(k) company contribution, increasing after 3 years and fully vested upon start • Full coverage of individual medical, dental, and vision premiums • Generous paid time off, including parental leave and holidays • Paid life and long-term disability insurance • Annual fitness reimbursement

HR Operations
Talent Management
Project Management
Stakeholder Engagement
Process Improvement
Data Analysis
Change Management
Communication
Verified Source
Posted 4 months ago

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