AXS

Design and build new features for global ticketing platforms while providing technical guidance and ensuring high performance and scalability. | Minimum 6 years hands-on coding with strong web technology skills, micro front-end architecture expertise, and mentoring ability. | AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. The Role AXS is seeking a Sr. Front-End Software Engineer II to join our team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, and architectures while building features and applications for our core ticketing systems. You will work on B2B applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs. What will you do? Design and build new features and enhancements for our global ticketing platforms Provide technical and design guidance on a day-to-day basis to the development team. Optimize for user experience and performance in scaling out our applications to handle massive spikes in traffic Write up RFCs to present technical approaches prior to implementation of complex features, to AXS's technology community. Work closely with other engineers, architects, business analysts, product and project managers to create innovative solutions that continue to push the boundaries of our business Prepare for and support weekly production releases and have a thorough understanding of AXS's Change Management and Incident Management processes in order to be able to do so. Be readily available to troubleshoot and fix critical production issues when paged during Incidents. Mentor junior developers, provide guidance on technical training and career paths. Perform code reviews, scan code for security vulnerabilities, best practices, code issues, and test code. Work to resolve support requests, process special client requests that are urgent, discuss with other Engineering or Product Staff Develop consistent, well tested code on Open-Source Programming Languages and Frameworks Work with third parties to make a seamless and integrated experience for our customers and fans Key Skills and Experience Minimum of 6 years of relevant hands-on coding experience Strong experience with Mico Front Ends and Module Federation Solid experience with Web Technologies, HTML, CSS, JavaScript, TypeScript Solid technical foundation and experience with building Single Page Applications Experience with development in Open-Source Technologies such as Rect Experience with Git and CI/CD Experience building mobile and responsive UI Strong interpersonal and communication skills, with ability to influence change Ability to work independently, as well as in a team environment Drives process and tooling improvements at org level Experience leading, developing, and mentoring staff Deep domain expertise, often the go-to engineer in a specific area Nice to Have Experience with C#, .NET core and its ecosystems Experience with AWS, Terraform, Docker Experience building large scale high performance transactional systems and platforms Experience with event-driven technologies, e.g. Kafka Experience with TDD and/or BDD Experience using NOSQL databases such as Elasticsearch or AWS DynamoDB Experience in the ticketing industry, inventory management systems or e-commerce At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but can’t "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. Pay Scale: $119,978.10 - $135,000 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment. *Employer does not offer work visa sponsorship for this position. What’s in it for You? Extraordinary People – we’re not kidding! Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world. Development and Learning – Opportunities for learning and leveling up through training and education reimbursement. Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace. More about AXS AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. To learn more about our culture and values, visit: https://solutions.axs.com/careers/ More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. #LI-Hybrid

Lead product strategy and execution for enterprise inventory management in a SaaS platform. | Requires 4+ years product management experience, enterprise tooling knowledge, and strong cross-team collaboration skills. | AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering. Position Summary: AXS is seeking a Senior Product Manager to own the end-to-end strategy and execution of our enterprise inventory experiences within the AXS Apex Platform. This role is responsible for defining how enterprise users configure event tickets, allocate seating and optimize pricing throughout the event, ensuring our products are intuitive, powerful, and built with modern best practices. The Senior Product Manager focuses on aligning inventory needs with our different client segments, building powerful capabilities that enable ticket sales and maturing our pricing functionality to help clients drive sales and revenue. The ideal candidate brings deep product experience in Enterprise tooling in complex and data-driven domains (e.g., ticketing, fintech, marketplaces, SaaS). You will shape intuitive user experiences for creating and managing event inventory, balancing usability with the complexity required for large-scale enterprise clients, while ensuring seamless integration across pricing, mapping, and inventory systems. You will partner closely with Engineering, Data, UX, and client-facing teams to translate ticketing needs of our different client segments into powerful and easy to use experiences. This role will work in close alignment with the Senior Manager of Enterprise Product to shape long-term vision, establish measurable outcomes, and deliver inventory solutions that materially improve our clients' ability to create ticketing set-ups that align to their business needs and drive sales throughout the end-to-end event lifecycle. Essential Functions: As a Senior Product Manager you will be accountable for: • Defining and executing a cohesive inventory product strategy focused on serving inventory needs for our key client segment, driving adoption of enterprise tools and surfacing contextual data to optimize event goals • Owning the inventory management frameworks that handle pricing, allocation, and event inventory performance across the Apex platform. • Translating client and business needs into clear product requirements for inventory capabilities, including powerful dashboards and workflows, real-time inventory updates and accurate and useful data points to inform pricing • Partnering with UX and Analytics teams to deliver intuitive, modern interfaces and workflows that enable efficient inventory monitoring and control. • Collaborating with Architecture teams to define the inventory data and application layers that support scalable inventory management applications that scale to our largest organizations and are compatible across the AXS ecosystem • Establishing and tracking product success metrics related to adoption, performance, reliability, and inventory accuracy. • Communicating roadmap, progress, and insights to senior leadership and cross-functional stakeholders with clarity and confidence. We are looking for: • 4+ years of Product Management experience working in Agile environments with engineering, design, and business stakeholders. • Demonstrated experience building Enterprise product experiences including data-driven dashboards and self-service workflows at scale • Ability to partner with product analytics to define success metrics for product workflows as well as utilize self-service data tools such as Looker, Adobe Analytics or Fullstory • Experience defining product needs based on Enterprise user types to build tailored experiences with consideration of role based access control requirements • Bachelor's degree or equivalent practical experience. • Experience working on integrated B2B platforms and familiarity with best practices for Saas user experiences • Experience operating within complex, global technology organizations is preferred. • Highly organized with a proven ability to manage cross-functional delivery and navigate ambiguity in complex problem spaces. • Excellent communicator who can simplify complex technical concepts, influence across teams, and align stakeholders around shared outcomes. • Demonstrated ability to define problems, analyze workflows and data, and deliver iterative, high-impact improvements. • Balanced perspective across business processes, technical systems, and user experience. • Curious, driven problem solver with a willingness to challenge assumptions and continuously improve how insights are delivered. • A strong test-and-learn mindset grounded in measurable outcomes. • Experience in live entertainment, ticketing, or adjacent industries (e.g., sports, venue management, hospitality) is a plus. At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. Pay Scale: $135,000-$150,000 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment. • Employer does not offer work visa sponsorship for this position. What's in it for You? • Extraordinary People – we're not kidding! • Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world. • Development and Learning – Opportunities for learning and leveling up through training and education reimbursement. • Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace. Curious about the typical interview process for this position? Here's what to expect: • Stage 1: ~30 min virtual interview (Recruiter) • Stage 2: 30-min virtual interview (hiring manager) • Stage 3: two 30-min virtual peer interviews • Stage 4: Product Management exercise and 45-min virtual/onsite Hiring team presentation/review • Stage 5: 45-min virtual/onsite Executive interview • This schedule may be subject to change. More about AXS AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment. To learn more about our culture and values, visit: https://solutions.axs.com/careers/ More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law. #LI-Remote

Develop and execute internal communications strategy, craft employee messaging, manage campaigns and events, and support leadership communications to drive engagement and alignment across global teams. | 4-6 years experience in internal or corporate communications, strong writing and editing skills, ability to partner with executive leadership, and experience with internal communications platforms. | AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today. We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. The Role The Lead Internal Communications Specialist will support the development and execution of AXS's global internal communications strategy, working in close partnership with the Director, Internal Communications and cross-functional teams to ensure consistent, engaging, and aligned messaging across all departments. This role will be instrumental in bringing AXS's internal storytelling to life—crafting employee communications, managing internal campaigns, and supporting key initiatives that drive engagement, culture, and alignment across product, sales, ticketing operations, customer support, marketing, and engineering teams. This role will help tailor communications to reflect the unique voice, values, and innovation-driven culture of AXS, while remaining in sync with AEG's broader corporate communications direction. The Lead Communications Specialist will play a hands-on role in planning and executing organizational announcements, internal events, executive messaging, and employee experience initiatives across AXS's global footprint. What Will You Do? Support the execution of AXS’s global internal communications strategy in close partnership with the Director of Internal Communications, helping to implement processes, tools, and messaging frameworks that connect employees to company priorities, culture, and leadership. Write, edit, and manage internal content such as company announcements, executive messaging, newsletters, spotlight features, and intranet updates that reflect AXS’s brand and tone. Plan and run internal campaigns tied to AXS’ business priorities, product launches, and cultural moments to drive engagement and alignment. Help maintain and improve internal communications channels unique to AXS, ensuring content is engaging, easy to access, and up to date. Support internal communications processes during organizational change or sensitive moments, including crisis communications. Coordinate internal events, amplify internal programs, and elevate leadership visibility through messaging, planning support, and content development. Serve as a trusted communications advisor to cross-functional teams—including product, sales, ticketing ops, and customer support—helping shape messaging that’s clear, transparent, and aligned with AXS’s strategic goals and cultural values. Monitor AXS’s employee engagement and feedback channels, including surveys, pulse checks, and direct feedback, using insights to inform content planning, optimize delivery methods, and improve overall communications effectiveness. What Will You Bring? BA/BS Degree (4-year) Relevant humanities-based major(s) 4-6 years Experience in internal communications, corporate communications, employee engagement, or related field Experience partnering with executive leadership and navigating complex, cross-functional environments Experience ensuring all internal messaging is clear, concise, and consistent with brand voice and tone Experience with internal communications platforms (e.g., Slack, SharePoint, Notion, email platforms) is a plus Proven ability to write and edit high-quality, audience-appropriate content with speed and clarity Strong organizational and project management skills; ability to juggle multiple workstreams at once A collaborative and thoughtful communicator who can translate business strategy into compelling messaging Proactive, self-directed, and excited to help build and improve internal comms systems and culture Passion for company culture, transparency, and employee engagement Pay Scale: $83,277 - $95,000 Bonus: This position is eligible for a bonus under the current bonus plan requirements. Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. What’s in it for You? Build Something New – A rare chance to shape the future of communications at AXS — from strategy to storytelling — and make a lasting impact as we grow. Extraordinary People – we’re not kidding! Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world. Development and Learning – Opportunities for learning and leveling up through training and education reimbursement. Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace. More about AXS AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan). Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. To learn more about our culture and values, visit: https://solutions.axs.com/careers/ More about AEG For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles. We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status. AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description. #LI-Onsite