Axon

Lead technical roadmap and architecture for web and desktop applications using React and TypeScript, mentor engineers, and improve engineering processes. | Bachelor's degree and over 7 years of professional software development experience with expertise in TypeScript, React, and Electron. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Software Engineer I on the Frontend Squad, you will collaborate with other engineers to shape and drive technical solutions and architecture for scalable, high-performance frontend applications. You will work closely with engineers in your team and across the organization to review designs and steer them toward more reliable and sustainable outcomes, making you a force multiplier. You are a great collaborator and coach, and will help to grow engineers in your team. You foster a friendly, open, introspective culture that encourages everyone to speak their mind and avoid red tape, unnecessary rituals, bureaucracy, and politics. You foster a collaborative working environment and embody our company value of Join Forces. Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve. What You’ll Do Build and own the technical roadmap for mission-critical web and desktop applications. Develop robust, reusable, and maintainable code using React, TypeScript, and modern frameworks. Contribute to cross-platform solutions, including Electron-based desktop applications. Collaborate with cross-functional teams to define and design solutions for the team’s biggest technical challenges. Lead engineering architecture and design reviews. Set a high technical bar for the team through code reviews and design feedback. Mentor and grow engineers, fostering a collaborative and inclusive engineering culture. Partner with Product, Design, and Engineering to create integrated solutions that delight customers. Improve engineering processes, including sprint planning, stand-ups, and long-term architectural thinking. Build applications that adhere to high standards of availability and latency in this mission-critical space. What You Bring Bachelor’s Degree in Computer Science, Engineering, or related field. 7+ years of professional software development experience. Proven experience developing large-scale, consumer-facing web applications. Expertise in TypeScript and React. Experience with Electron for cross-platform desktop applications. Experience working with cloud-based APIs and infrastructure. Strong experience with build and bundling tools like Webpack, Vite, or Rollup. Proficiency in unit, integration, and end-to-end testing approaches. Deep familiarity with Git and collaborative workflows (GitHub/GitLab). Experience optimizing web application performance (code splitting, lazy loading, reducing Time to Interactive). Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices This role is based out of our Seattle, Boston, Atlanta or Scottsdale office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits listed herein may vary depending on the nature of your employment and the location where you work. #LI-Hybrid Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $141,000—$225,600 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Build and maintain scalable Kubernetes platforms and tools to improve reliability and developer experience. | 5+ years in platform engineering with AWS/Azure, proficient in Python or Go, and experienced with Infrastructure as Code and CI/CD tools. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Senior Site Reliability Engineer within the APX SRE organization, you’ll focus on delivering practical, scalable solutions to support the reliability and performance of our mission-critical, cloud-native global Kubernetes platform and the services that run on it. You care deeply about system stability, clear documentation, and creating tools that improve the developer experience. Location: This role is based out of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. What You’ll Do As an SRE, you’ll play a critical role in building the infrastructure and tools that power reliable, scalable, and secure engineering operations across the company. You will: Build robust, easy-to-use kubernetes platforms and tools that enable engineering teams to provision and operate services rapidly, consistently, and securely. Exemplify cloud-native site reliability best practices. Write code that is performant, maintainable, clear, and concise. Employ strong problem-solving skills, with the ability to debug problems in cloud-native distributed systems. Employ technical project management skills, with the ability to properly scope, plan, and define work to meet deadlines. Influence and educate the engineering organization to adopt new and improved architectural patterns. Provide robust documentation for use by engineers to promote self-service. Continually seek improvement within the entire platform org for improved reliability, operability, and cost efficiency Take calculated risks, champion new ideas, and cultivate your craft. What You Bring 5+ years of applicable experience in Platform engineering, and container orchestration Experience building platforms on either Azure or AWS (preferably both) Building, operating, and innovating clustering solutions for Kubernetes platforms like AKS, EKS, or similar in production at scale Experience with programming languages such as Python, Go, C#, Java, and others. Building, operating, and managing infrastructure and systems that are highly revenue, security, and/or health and life-safety critical. Experience utilizing CI/CD platforms to automate provisioning infrastructure, software builds, tests, and releases. Experience using observability tools such as APM, logging, and metrics to assist with debugging issues. Experience using Infrastructure as Code tools for provisioning flexible and testible modules such as Terraform, Pulumi, or similar. Experience designing tooling to simplify the operational management of SaaS/PaaS systems. Empathy to support the needs of software engineers. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $134,250—$214,800 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Develop infrastructure provisioning and automation platform using Infrastructure as Code to enable self-service infrastructure. | Strong proficiency in Go or Java, experience with cloud solutions on AWS or Azure, Terraform, and CI/CD pipelines required. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Join us in shaping the future of infrastructure automation for law enforcement systems. As a Sr. Software Engineer, you’ll drive the development of an infrastructure provisioning and automation platform. This platform enables engineering teams to self-serve infrastructure — such as databases and Kubernetes clusters — through infrastructure-as-code using Terraform and AWS CDK. This is a hands-on role with a strong focus on execution. We’re looking for someone with a solid foundation in software development, fluency in languages like Go or Java, and extensive experience architecting cloud solutions. Location: This role is based out of one of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. What You'll Do: Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision infrastructure rapidly, consistently, and securely across multiple cloud providers Write code in Go that is performant, maintainable, clear, and concise Championing and enforcing Infrastructure as Code (IaC) best practices and coding standards Employ strong problem-solving skills, with the ability to debug problems in cloud native distributed systems Influence and educate the engineering organization to adopt new and improved architectural patterns Provide robust documentation for use by engineers to promote self-service What You Bring Experience building and scaling complex and impactful software products in a team environment Deep skill in driving technical solutions across multiple teams Strong experience using languages such as Go, Python, C#, Java, or similar. Strong experience managing infrastructure in the cloud (AWS or Azure preferably) Experience with Terraform, Terragrunt and CI/CD Experience designing tooling to simplify the operational management of SaaS/PaaS systems. Empathy to support the needs of software engineers. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $120,750—$193,200 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead custom application development and manage Workday security and integrations within People Systems. | Technical lead experience with JavaScript or Python, SDLC knowledge, and access governance expertise. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Our People Systems team is expanding beyond Workday configuration into custom application development. Over the past year we built a performance review app, req editing workflows, and severance automation tools, and more are in progress. We need a senior engineer to lead the technical work on these products while staying hands-on as a contributor. This is a player-coach role. You will write code alongside the team, own our engineering standards, and bring the technical maturity to help us build software that scales. You will also own Workday security role architecture and provide input on security across our custom applications. Prior HRIS experience is not required; a strong software engineering background with an interest in the people technology space is. What You'll Do Location: Scottsdale, Arizona Reports to: Director, People Systems & Data Direct Reports: N/A Serve as technical lead on custom application development: architecture decisions, code review standards, and engineering best practices Contribute hands-on development and delivery across the People Systems app suite Own Workday security role architecture and access governance (SOX-compliant) Build and maintain integrations between Workday and downstream systems, including our AI application layer and carrier feeds Manage Azure and application environments: test/prod, integration monitoring, release readiness Partner with People Ops business users to translate requirements into technical solutions Collaborate with IT Security on access governance and with Audit and Compliance on a quarterly basis What You Bring Required Experience serving as technical lead on a software project: architecture decisions, code reviews, and influencing how a team works Demonstrated experience building and maintaining software in production environments Proficiency in JavaScript or Python, with sufficient depth to contribute to and extend a production codebase Experience working in a structured SDLC: version control, CI/CD, code review practices Working knowledge of access governance or security role administration — RBAC, least-privilege principles, access certification Strong analytical and troubleshooting skills Excellent interpersonal and communication skills Comfortable operating with ambiguity; this team is actively building its engineering practice Preferred Workday experience — security roles, EIB, Studio, Extend, or Prism Experience building with LLM APIs or working on AI applications Sigma or Power BI SOX compliance experience Work Location This role is based out of our Scottsdale Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Capture customer requirements, document business processes, design functional solutions, and collaborate with teams to configure systems and document acceptance tests. | Bachelor's degree and experience in process improvement or change management, with preference for coding knowledge in JSON. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact This is an entry to mid-level role with opportunity for rapid professional growth and the chance to contribute to the success of a software startup with accelerated growth inside a public company. You will collaborate within deployment teams to position the client for a successful engagement. Come work as a vital member of a client facing, cross-functional team to deliver on the value proposition of our Software Solutions. What You’ll Do Location: Hybrid (4-days a week) in one of our US based hubs (Atlanta, Boston, Denver, Scottsdale, or Seattle metro areas) Travel: up to 60% Reports To: Manager, Business Analysis Work as member of the Software Services Team. Capture the voice and outcomes of the customer to drive business process documentation, including user stories, workflows, and functional requirements. Discover complex business requirements — providing structure and clarity where there is ambiguity — and work with Project Managers, Solution Architects, and Product teams to design and deliver solutions. Collaborate with the customer to configure the system to achieve their business outcomes. Assess impact and feasibility of proposed solution — including change management and other non-program implementation costs — evaluating alternatives and delivering solutions that accomplish agency outcomes. Design, administer, and document functional acceptance tests and training. What You Bring Bachelor in Business, Operations, Computer Science, or Engineering. Experience managing process improvement or facilitating change management amongst teams. Demonstrated outcome-driven thinking. Can make hard tradeoff assessments. Willingness to join forces and drive company-wide initiatives across multiple departments Demonstrated leadership experience Self-starter who thrives with problem-solving and embraces ambiguity Experience working with or in Law Enforcement preferred Some coding experience, particularly JSON preferred Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $90,767—$145,227 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead platform architectural direction focusing on Kubernetes lifecycle management and infrastructure as code, building self-service datastore platforms and collaborating on application design. | Bachelor's degree and 7+ years software engineering experience with expertise in distributed systems, cloud architectures, and observability platforms. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Every body camera upload. Every piece of digital evidence. Every chain of custody log that holds up in court. That's us. Axon's Platform team is the engine behind what hundreds of thousands of officers rely on every day. We're one of the world's largest blob storage customers, ingesting tens of petabytes of video and that number keeps climbing. Audio, photographs, sensor streams: if it's evidence, we move it, store it, and protect it. We're not in maintenance mode. We're in build mode. We're modernizing from the ground up with Kubernetes native lifecycle management, GitOps driven configuration, and infrastructure as code that actually reflects reality. We run a polyglot datastore environment: relational databases, wide column stores, document stores, caches, and queues and we're building the self service platform that helps every team at Axon pick the right tool and use it well. Kafka moves the data. Terraform provisions the world. Grafana tells us when something's wrong before our users do. You'll set technical direction across all of it. Not just implementing someone else's plan, but making the calls: which datastore patterns we standardize on, how we design for scale and failure, where we invest in automation versus buy versus borrow. You'll partner with teams across Axon who are building on top of our platform, and your architectural fingerprints will be on systems that process evidence for millions of people. Location - This role is based out of our Atlanta, Seattle, or Boston office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. What You'll Do Drive agentic coding workflows, infrastructure as code practices, and technical code reviews across the platform Lead long term architectural decisions and standardization efforts for Axon's platform technologies Design and build a Kubernetes based platform that automates the lifecycle management of Axon's core infrastructure Collaborate with engineering teams across Axon to guide application design patterns as they relate to platform service consumption Build and operate a self service platform that vends datastore solutions with well defined, best practice utilization patterns Partner directly with application teams to diagnose and resolve datastore performance bottlenecks and optimization opportunities What You Bring Bachelor's degree in Computer Science or Engineering; Master's degree a plus 7+ years of professional software engineering experience; background in platform automation tooling or developer experience tooling strongly preferred Proven ability to design and operate complex distributed systems at scale Experience with agentic AI tooling or building LLM-powered developer tools Deep experience with microservice architectures and patterns; experience migrating monoliths to microservices is a plus Strong command of cloud hosted services and architectures across Azure, AWS, or GCP Hands on experience with observability platforms such as Grafana, Datadog, or New Relic Familiarity with a range of relational and NoSQL datastores, with the ability to go deep on at least one (e.g., MySQL, Cassandra, PostgreSQL) Experience designing and operating message queue systems such as Kafka Proficiency with infrastructure as code tools such as Terraform or Pulumi Benefits That Benefit You Competitive salary and 401(k) with employer match Discretionary paid time off Paid parental leave for all parents Medical, dental, and vision coverage Fitness programs Emotional and mental wellness support Learning and development programs Snacks in our offices (yes, really) Benefits may vary based on employment type and work location._ Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $134,250—$214,800 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Architect and deliver data conversion and ingestion solutions migrating legacy public safety data to a new platform. | Requires proficiency in SQL, Python, Azure Cloud, ETL processes, database systems, and a technical degree or equivalent experience. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact This is a pivotal client-facing role offering significant opportunities for leadership and professional development in a rapidly growing business environment. You will collaborate closely with clients and internal project teams to architect and deliver robust data conversion and ingestion solutions that provide substantial value to our public safety partners. This position involves implementing and refining end-to-end data conversion processes — from initial data ingestion through transformation, loading, and delivery validation — to guarantee quality, enhance productivity, and ensure client satisfaction. Operating with a high degree of autonomy, the Data Solutions Engineer II, Data Conversion is responsible for achieving superior customer satisfaction through the timely and effective delivery of technical services, including data ingestion and extraction from legacy systems, schema mapping and transformation, technical project scoping, comprehensive system analysis, and ensuring the completeness and accuracy of all data deliveries. What You'll Do Location: Remote. Up to 30% travel required. Must be within commutable distance to one of our Hub locations listed below: (Scottsdale AZ, Seattle WA, Boston MA, Atlanta GA) Reports to: Data Solutions Engineering Manager We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Direct Reports: 0 Develop data mappings, transformation logic, and conversion scripts to extract, transform, and prepare data from agency legacy systems for ingestion into Axon’s platform — encompassing conversion strategy, validation criteria, and cutover sequencing. Execute and monitor data ingestions end-to-end, independently resolving errors and ensuring the completeness and accuracy of all data deliveries through rigorous quality assurance. Perform hands-on database analysis, schema mapping, and data profiling to understand source system structures and define transformation logic — traveling to client sites to lead data discovery sessions and assess legacy system environments. Restore database copies and manage data environments to support conversion activities. Serve as a client-facing technical expert within the Productivity Professional Services team, representing Axon’s data conversion capabilities throughout all stages of engagement. Identify and assess data conversion requirements and opportunities when migrating from agency legacy systems (cloud and/or on-premise) to Axon’s product suite. Collaborate with product management, sales, software engineering teams, and agency technical stakeholders to understand agency goals, data landscapes, and desired outcomes. Leverage Artificial Intelligence (AI) tools and techniques to optimize data conversion processes, improve accuracy, and enhance overall project efficiency. Continuously improve conversion quality and efficiency by generating reusable artifacts — templates, scripts, and configurations — and surfacing opportunities to enhance Axon’s conversion platform and tooling. Partner with internal teams and agencies to make public safety data accessible and actionable. What You Bring Bachelor’s Degree in a technical or quantitative field, OR graduate of coding boot camp OR 5+ years of technical experience in a related field Proficiency in SQL, Python, Bash, GraphQL, and Azure Cloud tools Hands-on experience with database systems (SQL Server, Oracle, MySQL, PostgreSQL), API structures (REST), and data formats (JSON, XML, YAML) Data-mapping project experience for ETL (Extract, Transform, Load) Experience developing and maintaining customer production systems Familiarity using API REST clients to perform tests (Postman, Insomnia, etc.) Backend engineering experience (Java, Scala, C++, or similar) is a plus Excellent written and verbal communication skills; demonstrated ability to work with all levels of technical proficiency Ability to independently manage technical projects — prioritizing tasks, tracking progress, and driving deliverables to completion with minimal oversight Experience delivering software in a regulated environment (GovTech, HIPAA, FinTech, ISO, etc) Past experience with Records Management Systems (RMS), Computer Aided Dispatch (CAD), or public safety software is a plus Must pass a Criminal Justice Information Services (CJIS) background check and maintain confidential and highly sensitive information Enthusiasm and commitment to Axon’s Mission, Core Values, and Program Mission Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $101,430—$162,288 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Own reliability and observability of a critical platform, design monitoring systems, improve deployments, and collaborate with engineering teams to enhance uptime. | 5+ years in SRE or Platform Engineering with proficiency in Datadog, Kubernetes, AWS, and event-driven architectures like Kafka or RabbitMQ. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Position Overview As a Site Reliability Engineer, you'll own the reliability, observability, and operational excellence of our Unified Call (UC) platform—the mission-critical system responsible for handling 911 calls. This is a foundational role on a growing Platform Engineering team. You’ll help evolve the systems, tooling, and operational practices that support our applications today while building the foundation for the next phase of our growth. You'll have significant ownership, high visibility, and the opportunity to shape how reliability engineering is practiced across one of the company's most important products. This is a hybrid role, with an expectation of four days per week in our Manhattan office. Key Responsibilities Design and improve observability, monitoring, alerting, and incident response across the Unified Call platform. Build and mature deployment processes that improve reliability and reduce operational risk. Partner closely with Platform Engineering and the Unified Call engineering team to improve system resiliency and uptime. Analyze system architecture, identify operational risks, and implement improvements before they become customer-impacting incidents. Develop dashboards, automation, and operational tooling that enable engineers to confidently operate production systems. Help establish Site Reliability Engineering best practices as the organization continues to scale. What Make You a Great Fit We're looking for someone who has: 5+ years of experience as a Site Reliability Engineer, Infrastructure Engineer, Platform Engineer, or similar role. Strong experience with observability platforms (Datadog strongly preferred). Experience supporting Kubernetes-based cloud infrastructure, preferably AWS. Experience designing monitoring, alerting, deployments, and operational automation for production systems. Experience working with message queues, event-driven architectures, or messaging platforms such as RabbitMQ or Kafka. Working knowledge of cloud networking fundamentals. We believe this role requires someone who is comfortable: Building systems from the ground up rather than maintaining mature environments. Taking ownership of ambiguous technical problems with minimal direction. Leading operational improvements rather than simply executing assigned tickets. Collaborating across engineering teams while driving initiatives independently. Bonus (optional) Telephony or communications infrastructure experience (strong bonus) Experience supporting highly available, mission-critical distributed systems Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $141,000—$216,600 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Integrate and deploy a cloud-based emergency real-time communication platform ensuring high availability, security, and interoperability. | 3+ years hands-on experience with VoIP deployments, networking knowledge, Linux skills, and experience with cloud infrastructure. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Your Impact We are seeking a highly motivated and experienced Unified Communications Integration Engineer to integrate and deploy the world's first Cloud-Based Emergency Real-Time Communication Platform. You will be responsible for the interoperability and assimilation of highly available, Elastic, Robust, Multi-Tenant, and Self-Healing RTC and VoIP Signaling Services. The platform will have to comply with the most stringent Security, Authentication and Authorization Standards in order to ensure high SLA and guarantee 5 nines uptime. You will work closely with Carbyne's Operations team and act as the technical liaison between Engineering and the Business for all UC-related activities. You will get an opportunity to work on cutting-edge technologies and to build a lifesaving emergency platform. What You’ll Do • Working as part of a real-time communication team in the Carbyne operation group to deliver a highly available 911 Infrastructure • Configuring and troubleshooting Carbyne’s Novel Emergency Communication Platform • Provide clients with customized communication solutions for Carbyne’s unified communications services • Install, maintain, integrate, and contribute to PBX projects and UC solutions • Create and maintain technical specs and solution documents • Overall responsibility for onboarding new customers in alignment with customer requirements, and solution specifications using Carbyne’s best practices • Providing technical support and training for the Operations team on 911 emergency communications systems • Gaining a strong understanding of unified communications architecture, networking, and cloud computing • Interact with a variety of internal stakeholders: Carbyne’s Operations, R&D, Sales, CTO Office, and Product Managers What You Bring • Proven experience with VoIP architecture. Hands-on installation experience deploying open-source UC (such as Kamailio, FreeSWITCH, Asterisk, etc.) • Extensive knowledge and understanding of VoIP deployments and protocols like SIP, SDP, RTP, Web RTC, and their troubleshooting. Understanding of video\audio codecs, packetization, encryption, and transport • 3+ years of experience in solutions deployment of open-source VoIP solutions • 3+ years of experience in networking. Proven knowledge and experience in networking, full knowledge of the OSI model and deep understanding of 1-7 Network Layers • Good understanding of Linux environments, including bash scripting • Hands-on experience deployment on Private and Public network/security clouds (AWS) Nice-to-Haves: • Industry certifications like CCIE, CCNP, CCNA Voice • Knowledge of Docker and Kubernetes • Knowledge of AWS infrastructure Work Location This is a hybrid role, with an expectation of four days per week in our Manhattan office. Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, dental, and Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Pay Transparency (to be updated) Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity. The starting base annual pay for this role is between $141,000.00 - $188,000.00 excluding commission, bonuses, and more annually, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location—often a combination of these elements. Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range: $141,000 USD - $188,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead client-facing technical integrations and manage software solution delivery projects. | Requires 4+ years in technical systems analysis, networking, software development, and project management with strong communication skills. | Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact This is an important client-facing role with an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to our public safety partners. This person will implement processes to ensure quality, productivity, and client satisfaction. Under minimal supervision, the Solutions Architect ensures that the highest level of customer satisfaction is achieved through timely delivery of the highest possible level of technical services that include system interface construction, technical project scoping, and system analysis. What You'll Do Location: Remote Travel: up to 30% within the U.S Reports to: Manager, Solutions Architect • Work as a client-facing member of the Software Solutions Delivery Team • Work with a team of networking and software professionals to deliver Axon technology to small and mid-market, T1200, and Majors clients across various industries including public safety • Analyze IT system architectures for the purposes of scoping technical projects and recommending system improvements, addressing Information Security evaluations and completing architecture review boards • Manage technical projects remotely and at client sites • Engage with client's technical and non-technical leadership to communicate project progress • Work with account management team to ensure customer needs are being met • Ensure the highest level of service for Axon software deployments • Identify integration opportunities between agency systems (cloud and/or on-prem) and Axon's products • Recommend deployment plans for identified integrations that drive key outcomes for the agency • Work closely with project team, product, engineering, sales, and agency technical stakeholders to understand agency goals and program outcomes • Capture requirements, implement third-party solutions in development environments, perform initial reviews to determine feasibility of integration, document technical capabilities required to meet business requirements, work with Director of Integrations and developers to build, test, and deploy new integrations • Work with the Director of Integrations and developers to build and document integrations and support requirements • Write code to leverage API capabilities to optimize implementation tasks, working with DevOps to merge code that is used for repetitive tasks (e.g., Camera management and maintenance, dynamic data integration) What You Bring • Bachelor's Degree highly preferred or equivalent work experience • 4+ years of experience in analyzing and developing technical systems and software solutions • Expert networking knowledge and experience in managing technical projects, implementations, and integrations from inception to successful completion, including LAN/WAN, security, IP Video and Video Management Systems • Expert-level understanding of Linux frameworks, including containerization platforms (Docker preferred) • Advanced understanding of cloud technologies as well as software development packages and data management tools • Advanced experience with IT business processes including Architecture Review Boards, IT Security Reviews, • Advanced hands-on experience with APIs structures and systems integration (REST, SOAP) • Advanced skills in SQL, Python, Java, and Cloud (AWS and/or Azure) • Demonstrated system-level understanding of enterprise software systems • Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work • Project Management experience and/or certifications (i.e., PMI Certifications) are a plus, but not required • Willingness to join forces and drive company-wide initiatives across multiple departments • Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment • Enthusiasm and commitment to AXON's Mission, Core Values, and Program Mission • Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance • Handle confidential and highly sensitive information Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead and develop a team of Technical Account Managers to ensure successful deployment, adoption, and retention of Axon products in public safety agencies. | 8+ years in customer-facing technical delivery and 5+ years leading senior individual contributors with broad technical fluency and executive presence. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact You will lead a team of Technical Account Managers who serve as Axon’s operational presence inside public safety agencies — embedded onsite, deployed regionally, or traveling to support critical milestones. Your team owns what happens after the sale: deployment execution, technical stabilization, platform adoption, and the sustained customer relationships that drive retention and growth. This is a hands-on leadership role. You’ll coach TAMs through high-stakes customer situations, set the operational standards your team executes against, and serve as the escalation point when agencies need senior Axon leadership at the table. You are accountable for the outcomes your team delivers — not just the activities they complete. This role is designed for a leader who can balance people management, program oversight, and executive stewardship in high-visibility, mission-critical environments. What You’ll Do Location: Remote within the US. Travel up to 40% Reports to: Senior Director, Customer Deployment & Technical Account Management Direct Reports: Up to 15 • Lead and Develop Your Team • Coach, develop, and hold accountable a team of TAMs operating across embedded, regional, and traveling engagement models. • Set clear standards for execution quality, customer engagement, and onsite presence where applicable. • Build technical depth across both hardware and software product lines — your team needs to be fluent in the full Axon ecosystem. • Drive performance management, skills development, and succession planning aligned to where the business is heading. • Create a culture where ownership, initiative, and continuous improvement are the baseline. Own Portfolio-Level Delivery • Ensure consistent execution of hardware deployments, software implementations, and integrated workflows across your assigned agencies. • Provide oversight for end-to-end delivery: deployment planning, risk management, cross-functional coordination, and lifecycle support. • Ensure TAMs are managing dependencies across hardware provisioning, network readiness, software configuration, and agency workflows effectively. • Establish and maintain the playbooks, standards, and operating rhythms your team runs on. Engage at the Executive Level • Serve as the escalation point for agency command staff, IT leadership, and internal Axon stakeholders when your team needs senior leadership in the room. • Coach TAMs on executive communication, value articulation, and leading customers through complex change. • Partner with Sales, Professional Services, Support, and Product to align delivery with customer commitments and long-term strategy. • Advocate for your customers internally — ensure risks, needs, and expansion opportunities are surfaced and addressed. Drive Performance Through Data • Own the metrics that matter: deployment timelines, issue resolution SLAs, platform adoption, CSAT, NPS, and program health. • Identify systemic risks or friction points across your portfolio and drive corrective action before they become customer-impacting. • Use operational data to continuously refine delivery models and improve outcomes at scale. Maintain Coverage and Continuity • Provide leadership-level support during critical incidents, complex deployments, or agency-impacting events. • Ensure coverage across all TAM engagement models — your team should never leave a customer without a point of contact. • Stay situationally aware across the portfolio without reverting to individual contributor work. What You Bring • • 8+ years in customer-facing technical delivery, program management, or complex technology deployment environments. • 5+ years leading senior individual contributors in high-accountability, customer-facing roles. • Experience scaling execution through teams operating across multiple delivery models — you’ve led distributed teams, not just local ones. • Executive presence and confidence engaging command-level or senior customer stakeholders in high-visibility situations. • Experience leading both hardware and software deployments, including coordination across infrastructure, networking, and field operations. • Broad technical fluency across SaaS platforms, cloud services, networking, hardware systems, and integrated workflows — enough to coach your team credibly. • Data-driven leadership: you manage through KPIs, dashboards, and structured operational reviews, not gut feel. • Ability to operate effectively in fast-moving, ambiguous environments while maintaining clarity and accountability. • Ability to obtain and maintain CJIS compliance and handle confidential, highly sensitive information. • Familiarity with law enforcement software systems such as Computer Aided Dispatch (CAD) or Records Management Systems (RMS), preferred Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Manage customer relationships and provide technical expertise to support operational goals using Axon's products. | Requires 3+ years managing enterprise customers with technical knowledge in SaaS, cloud, networking, and excellent communication skills. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact The Technical Account Manager will own the day-to-day relationship with one of Axon’s key customers to a build long-term, strategic partnership. As the main point of contact for your customer, you will be looked upon to provide best practices and technical expertise to help your stakeholders achieve their operational goals through the use of Axon’s products. You will also work closely with multiple cross-functional teams by providing invaluable insight into your customer’s needs and challenges, helping influence and guide internal product roadmaps and projects. As someone that wears multiple hats, from project management to product expert to consultant, you will continually be focused on making your customer more efficient and more confident within their daily workflows. What You’ll Do Location: Working onsite 5 days a week at North Carolina Department of Corrections Headquarters, Raleigh, NC Reports to: Sr. Manager, Embedded Services • Achieve mastery of all Axon technologies / products • Use exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations and conversations with VP-level audiences within your account • Use leadership skills to independently prioritize and execute project tasks in a methodical and disciplined manner • Manage customer expectations, keeping customers satisfied and expectations realistic • Provide tier-2 technical support • Provide limited redaction support (primarily technical guidance, training, troubleshooting) • Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changing circumstances • Develop relationships with key partners for growth within their customer base • Where possible, improve or develop technical documentation to ease understanding and usage of our products and services • Communicate customer feedback across multiple teams and divisions within Axon to drive product development and improvement • Maintain customer confidence, especially in high-pressure situations • Maintain/develop relationships with other vendors within the agency to coordinate product installations/upgrades and assist with problem resolution when necessary. What You Bring • Bachelor’s Degree or equivalent work experience • 3+ years of experience working with Major City or Enterprise-level customers • Proven track record of successfully managing customer relationships and technical projects • Understanding of SAAS, Cloud providers/solutions, Virtualization, Storage • Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies • Ability to articulate at a technical level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset • Unmatched analytical, strategic and creative problem-solving skills • Excellent interpersonal skills with strong written and verbal communication • Detail oriented with excellent organizational and time management skills • Demonstrated ability to deal with change and excel in high-stress situations • Experience managing a public safety Axon program preferred • Corrections or law enforcement experience preferred • JIRA, and Microsoft Dynamics knowledge preferred • Knowledge of CCTV, VMS, and IP cameras preferred • Experience working closely with a sales and support team • Experience working and supporting law enforcement or other governmental agencies preferred • Experience in networking and telecommunications • Must pass a Criminal Justice Information Service (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information Benefits That Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead end-to-end UX research using mixed methods to influence product strategy and collaborate with cross-functional teams in a hybrid remote environment. | 6+ years in UX research or related role, proficiency in mixed methods, strong communication skills, experience influencing product strategy, and familiarity with research tools. | Join Axon and be a Force for Good.At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Our TeamThe DEMS team (Digital Evidence Management Systems) builds tools that support the full lifecycle of digital evidence: collection, management, analysis, redaction, and sharing. Our work empowers users to manage high-stakes content with accuracy, efficiency, and trust. By deeply understanding user needs, we build experiences that enhance public safety and strengthen community relationships.This is a rare opportunity to lead impactful research that shapes the future of justice technology.As a UX Researcher on the DEMS (Digital Evidence Management Systems) team, you’ll shape critical tools used by law enforcement and justice partners to manage and share evidence. This is a high-impact role in a mission-driven environment— ideal for someone ready to own research strategy, drive change, and grow in a collaborative, user-centered culture.About the RoleWe’re looking for a driven, curious, and collaborative Senior UX Researcher to lead research within our DEMS pillar. You’ll uncover insights that guide product strategy and influence decisions across design, product, and engineering. This role is ideal for someone who thrives in complexity, enjoys mixed-methods research, and is passionate about building systems that truly serve end users.What You’ll DoLocation: Work from home as much as you want, live nearby our awesome Seattle R&D Hub so you can easily collab in-person when it’s helpful and be an active part of our vibrant Axon culture.Reports To: Director of Product Design, DEMSDirect Reports: NoneLead and execute end-to-end UX research using mixed methods (qualitative and quantitative).Collaborate with cross-functional teams—product, design, engineering—to align research efforts with business goals.Design and conduct studies including interviews, usability testing, fieldwork, surveys, and experiments.Synthesize insights into compelling deliverables such as journey maps, personas, and executive-ready reports.Translate complex research findings into clear, actionable insights and deliverablesPresent findings to stakeholders and influence decisions with evidence-backed recommendations.Champion a user-centered culture and elevate the quality and rigor of research across the DEMS pillar and Axon at large.Advocate for the voice of the user and a research-driven approach to product development.Stay current with UX research trends, tools, and methodologies.What You Bring6+ years of experience in UX research or a related applied research role in fast-paced, iterative product development environments.Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, or related field.Proficiency in a broad range of research methods, a strong grasp of mixed methods approaches and when to apply them.Demonstrated experience conducting research independently—planning, recruiting, executing, analyzing, and sharing results.Experience shaping product strategy through user research, particularly in ambiguous or early-stage product areas.Proven ability to influence cross-functional partners and drive user-centered outcomes.Experience working with complex stakeholder environments, including cross-functional collaboration with engineers, designers, and product managers.Strong communication and storytelling skills for both technical and non-technical audiences.Comfortable conducting both in-person and remote studies.Familiarity with tools like Dovetail, Qualtrics, Figma, UserTesting, Lookback, Maze, or similar platforms is a plus.Proficiency in data analysis tools or platforms (e.g., SPSS, R, Excel, Qualtrics, UserTesting, Dovetail, etc.).Bonus If You HaveExperience in public safety, legal tech, government, or highly regulated environments.Comfort working in zero-to-one or early product development spaces.Basic proficiency in data analysis, statistics, or tools such as R, SPSS, or Excel.A portfolio or case studies that demonstrate research impact, methodology, and stakeholder influence.Experience working in regulated, enterprise, or government-adjacent environments.A portfolio or case studies demonstrating past research impact and methodology.Why Join UsBe part of a mission-driven company transforming justice and public safety.Collaborate with smart, humble, and passionate peers in a dynamic UX culture.Lead meaningful research with real-world impact—and see your work come to life.Access world-class tools, development resources, and mentorship opportunities.Benefits That Benefit YouCompetitive base salary + bonus + equityDiscretionary paid time offPaid parental leave for allMedical, Dental, Vision plans401(k)Wellness programs and emotional health supportLearning & Development programsAnd yes, we have snacks in our officesThe Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 123,750 in the lowest geographic market and USD 198,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Important NotesThe above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please emailrecruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. #J-18808-Ljbffr

Manage revenue streams, perform analytic reviews, ensure SOX compliance, prepare journal entries, and support audits in a hybrid office environment. | 3-5 years accounting experience, CPA preferred, knowledge of ASC 606, SaaS revenue, strong analytical and communication skills, and ability to work in a hybrid setting. | Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As Axon's Senior Revenue Accountant, you will be part of a highly collaborative team which partners with Financial Planning & Analysis, Commercial Controllership, and Operations to ensure complete and accurate revenue and cost of goods sold through various analytical procedures. You will join an environment that favors agility, initiative, and creative thinking. We genuinely love what we do and are looking for someone who shares this passion. Come work with us in a dynamic environment in which you will use your passion, technical experience, and strong problem-solving skills. What You'll Do Location: Scottsdale, Boston, San Francisco, Atlanta, Sterling, Denver, or Seattle • Develop a deep understanding of the Company's order-to-cash cycle, with a particular focus on how quoting through revenue recognition is affected by upstream processes to optimize overall customer and Company outcomes • Have end-to-end ownership over key revenue streams, controls, and financial statement disclosures • Perform monthly and quarterly analytic review procedures to ensure proper accounting of revenue and cost • Partner with the information technology department to build robust reporting • Work closely with Professional Services to accurately review and determine proper accounting treatments • Prepare monthly and quarterly reporting to key internal stakeholders • Utilizes understanding of the Company's quoting, ordering, and revenue recognition systems and to redesign work and help business partners • Perform key SOX internal controls • Prepare and book journal entries to ensure the appropriate revenue and cost treatments • Ensure integrity of key processes by understanding systems, flow of transactions, and internal controls • Support internal and external audit activities, including SOX Compliance • Assist with special projects as assigned What You Bring • Passion for being involved in changing processes and applying automation in a complex environment • Experience partnering with a Professional Service organization in a SaaS environment • Bachelor or higher degree in Accounting or Finance • Certified Public Accountant (CPA) designation, or ability to qualify, preferred • 3-5 years of accounting and analysis experience, revenue a plus • Recent public accounting experience or revenue experience with a publicly-traded company highly desirable • Excellent analytical, oral, and written communication skills are required for frequent interaction with financial and non-financial management • Experience and knowledge working with ASC 606 compliance guidelines • Attention to detail, strong planning and organization skills, and the ability to multi-task, prioritize and deliver in a fast-paced, dynamic environment • Salesforce and RevStream software knowledge are a plus • Self-starter with an entrepreneurial spirit • Advanced Microsoft Excel, Sigma, SQL and other data analytics procedures are highly desirable. • Ability to work autonomously as well as in a team setting • Concern for quality and deadlines • Ability to influence and build consensus Work Location This role is based out of our Seattle location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Pay Transparency Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 95,000 in the lowest geographic market and USD 130,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Manage strategic enterprise customer accounts to drive adoption, growth, and customer outcomes through consulting, advocacy, and cross-functional collaboration. | 10+ years in customer-facing roles with 5+ years managing enterprise customers, strong project management skills, experience with adoption metrics, and excellent communication. | Your Impact: The Major Accounts Customer Success Executive will work with Axon's largest US-based customers to build long-term, strategic partnerships. You will work closely with your clients to understand their workflows, organizational structures and overall requirements. As their main point of contact, your customers will lean on you to provide best practices and to help them achieve their operational goals through the use of Axon's products. Your job: Drive Customer Outcomes, Create Advocates, Earn Growth. You will also work closely with multiple cross-functional teams by providing invaluable insight into customers' needs and challenges, helping influence and guide internal product roadmaps and projects. As someone that wears multiple hats, from strategic advisor to project management to product expert to consultant, you will continually be focused on making your customers more efficient and more confident within their daily workflows. Location: Remote Travel: 30-40% Reports to: Director of Customer Success, Major Accounts What You'll Do • Act as a consultant and advocate for your customers, engaging in regular calls and in-person meetings to drive the strategy and execution around achieving each customer's unique goals • Monitor and manage adoption metrics to ensure customers are utilizing the full Axon platform • Create strategic account and customer success plans for your customers and document customer progress toward established goals and results • Manage escalations closely, acting as the quarterback for all critical issues and ensuring multiple internal teams are aligned • Solve customer challenges spanning, product, shipping, finance and other • Communicating major milestones and updates to Sr. Leadership on a regular basis • Work closely with Axon's marketing and training teams to conduct regular training webinars and calls • Develop a deep understanding of Axon's product line and ensure proper implementation in every customer's environment • Learn and share industry best practices in order to solve customer need • Drive product adoption, increase customer engagement and grow Axon's footprint within your agencies Type of role and level • Our most senior level of Customer Success Managers at the account level • Remote (Lives in Territory) - 30-40% estimated Travel in Territory plus annual meetings (Accelerate, SKO, CSM Summer Camp). • Will manage 20-30 accounts and should expect to visit the majority of these accounts in-person at least once per year (expect this will be front-loaded for account hand-offs and relationship building) What You Bring • Bachelor's degree is required • 10+ years' working in a customer-facing role and 5+ years working with Enterprise-level customers • Strong project management skills with a proven system for tracking multiple customer requests, issues and strategic plans • A proven track record of leading process improvements within large organizations • Previous experience tracking product adoption and customer engagement through data-analysis tools • Self-motivated, team-oriented, responsible, and focused on exceeding customer expectations • Exceptional organizational, presentation, and communication skills, both verbal and written • Demonstrated ability to deal with change and excel in high-stress situation Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 108,750 in the lowest geographic market and USD 174,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Drive complex, consultative sales of RMS and Use of Force software to large law enforcement agencies, partnering with internal teams and managing long sales cycles. | 5+ years of successful customer-facing SaaS or sales-adjacent experience, consultative sales skills, ability to manage complex sales processes, and preferably 2+ years working with public safety or law enforcement agencies. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Strategic Account Executive on the RMS (Records Management System) team, you will be an overlay partner to Key Account Executives covering the Top 1200 largest law enforcement agencies in the U.S. Your mission: to drive discovery, strategy, and execution in complex, consultative sales of Axon Records and Axon Standards (Use of Force & Internal Affairs software). You’ll lead efforts to uncover deep customer needs, guide agencies through modernizing outdated systems, and align cross-functional stakeholders to close transformational deals. This is a strategic, high-impact role requiring precision, patience, and trust-building at every stage. You’ll be joining a high-growth team with a startup mentality backed by the scale, infrastructure, and mission-driven culture of a global public company. This is a quota-carrying role. We are looking for exceptional professionals with grit, collaboration instincts, and a passion for creating safer communities through technology. What You’ll Do Location: Remote with travel within territory Reports to: Senior Director of Sales • Act as a trusted advisor to law enforcement agencies evaluating RMS and UoF solutions. • Partner closely with Key Account Executives to develop pre-sales strategy, customer discovery, and solution alignment. • Build and deliver impactful, scenario-driven product demonstrations with support from solution engineers. • Lead internal alignment across Sales, Product, Professional Services, and Legal for procurement readiness, including RFP responses and “best and final” presentations. • Identify and validate known and latent pain points in agency workflows, especially those not addressed by legacy systems. • Set honest and realistic customer expectations, even when that means delaying or walking away from a deal. • Win with a premium-value approach by communicating the full impact of Axon’s integrated platform. • Build long-term strategy across your territory by driving complex, long-cycle RMS deals. • Represent Axon at regional and national public safety conferences (e.g., IACP, NIAIA, etc). • Maintain accurate activity and forecast data in Salesforce and internal tools. What You Bring • Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales or Sales Adjacent Experience. • Solution or consultative sales experience working within complex sales processes. • History of top level performance within technology sales market • Proven ability to drive adoption of disruptive technology solutions in an existing competitive market. • Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences. • Able and willing to travel up to 50-70%+ (3-4 days a week on the road). • 2+ years experience working with public safety and/or law enforcement agencies in a sales, sales engineer, or similar role is preferred • Demonstrated knowledge and understanding of public safety technological needs and workflows – especially within PSAPs and Law Enforcement agencies is preferred • Startup experience preferred Benefits that Benefit You • Competitive salary and 401K with employer match • Uncapped commissions • Discretionary PTO • Autonomy in your role • A supportive parental leave policy • An award-winning office/working environment • And more... Benefits listed herein may vary depending on the nature of your employment and the location where you work The Pay: The compensation for this role is made up of an uncapped commissions and a starting base pay between USD 82,700 in the lowest geographic market and USD 132,200 in the highest geographic market. On average, the national commissions target for this role is USD 200,000. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Drive discovery, strategy, and execution in complex consultative sales of RMS and Use of Force software to law enforcement agencies, partnering with key account executives and cross-functional teams. | Minimum 5 years of successful customer-facing SaaS or sales-adjacent experience, consultative sales skills, ability to manage complex sales cycles, travel up to 50-70%, and preferably 2+ years working with public safety or law enforcement agencies. | Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Strategic Account Executive on the RMS (Records Management System) team, you will be an overlay partner to Key Account Executives covering the Top 1200 largest law enforcement agencies in the U.S. Your mission: to drive discovery, strategy, and execution in complex, consultative sales of Axon Records and Axon Standards (Use of Force & Internal Affairs software). You'll lead efforts to uncover deep customer needs, guide agencies through modernizing outdated systems, and align cross-functional stakeholders to close transformational deals. This is a strategic, high-impact role requiring precision, patience, and trust-building at every stage. You'll be joining a high-growth team with a startup mentality backed by the scale, infrastructure, and mission-driven culture of a global public company. This is a quota-carrying role. We are looking for exceptional professionals with grit, collaboration instincts, and a passion for creating safer communities through technology. What You'll Do Location: Remote with travel within territory Reports to: Senior Director of Sales • Act as a trusted advisor to law enforcement agencies evaluating RMS and UoF solutions. • Partner closely with Key Account Executives to develop pre-sales strategy, customer discovery, and solution alignment. • Build and deliver impactful, scenario-driven product demonstrations with support from solution engineers. • Lead internal alignment across Sales, Product, Professional Services, and Legal for procurement readiness, including RFP responses and "best and final" presentations. • Identify and validate known and latent pain points in agency workflows, especially those not addressed by legacy systems. • Set honest and realistic customer expectations, even when that means delaying or walking away from a deal. • Win with a premium-value approach by communicating the full impact of Axon's integrated platform. • Build long-term strategy across your territory by driving complex, long-cycle RMS deals. • Represent Axon at regional and national public safety conferences (e.g., IACP, NIAIA, etc). • Maintain accurate activity and forecast data in Salesforce and internal tools. What You Bring • Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales or Sales Adjacent Experience. • Solution or consultative sales experience working within complex sales processes. • History of top level performance within technology sales market • Proven ability to drive adoption of disruptive technology solutions in an existing competitive market. • Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences. • Able and willing to travel up to 50-70%+ (3-4 days a week on the road). • 2+ years experience working with public safety and/or law enforcement agencies in a sales, sales engineer, or similar role is preferred • Demonstrated knowledge and understanding of public safety technological needs and workflows – especially within PSAPs and Law Enforcement agencies is preferred • Startup experience preferred Benefits that Benefit You • Competitive salary and 401K with employer match • Uncapped commissions • Discretionary PTO • Autonomy in your role • A supportive parental leave policy • An award-winning office/working environment • And more... Benefits listed herein may vary depending on the nature of your employment and the location where you work The Pay: The compensation for this role is made up of an uncapped commissions and a starting base pay between USD 82,700 in the lowest geographic market and USD 132,200 in the highest geographic market. On average, the national commissions target for this role is USD 200,000. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Design and lead quantitative research studies to evaluate VR training solutions, collaborate cross-functionally, communicate insights, and mentor junior researchers. | 8+ years quantitative user research experience, expertise in statistics and experimental design, familiarity with hardware research, AI-driven methods, and ability to communicate insights effectively. | Our mission is to protect life We're out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing Public Safety customers with the state-of-the-art devices and services they need to successfully serve and protect our communities. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We'll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete. It's a big mission, but it's one we'll pursue relentlessly every single day. Your Impact You're a researcher who goes beyond numbers-someone who transforms data into powerful insights that change how products are designed and how training programs are built. You understand that behind every statistic is a person, and your work helps ensure that immersive VR solutions improve real-world outcomes for those tasked with public safety. Your insights will directly influence strategic decisions, optimize user experiences, and prove the efficacy of immersive training, directly contributing to safer communities. At Axon, we build connected devices like body cameras powered by an industry-leading digital evidence management platform. Our VR, hardware, software, and training platforms enhance safety, efficiency, and transparency for public safety agencies, enabling us to meaningfully impact the world. Axon's growth continues rapidly, and we seek a dedicated Quantitative User Researcher to join our UX Research team within the VR group. In this role, you'll drive quantitative research strategies, rigorously measure the performance of immersive training, and identify opportunities for UX improvements. You will collaborate closely with UX designers, product managers, engineers, and external stakeholders, using your statistical expertise, familiarity with hardware-based research, and AI-driven methods to ensure our VR solutions genuinely benefit those on the front lines. You will join an interdisciplinary team tackling critical public safety training challenges through immersive VR technology, enhancing decision-making, empathy, and de-escalation skills. We aim to revolutionize public safety training guided by our core principles: • Build VR Solutions for Social Good: With our mission to Protect Life, we develop VR solutions that benefit both law enforcement and the community, while addressing key issues in society. • Enable Agencies with Data: Deliver ongoing data and analysis that provide agencies with key insights that enable them to make decisions that result in building better, more proficient, and positive programs. • Develop an Active and Diverse Virtual Platform: Leverage the latest in VR technologies to create a robust portfolio of solutions and the highest-quality content, that enable users to be more effective in their roles and manage the challenges of 21st century public safety. What you'll do Work Location: This role is based out of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Director of Product Design, VR Team Direct Reports: None • Design, lead, and execute quantitative research studies, including statistical modeling, survey design, and experimental methodologies. • Conduct and analyze research focused on hardware integration, user behavior, and attitudes, ensuring data-driven insights. • Evaluate and demonstrate the efficacy and impact of VR and immersive training solutions through robust data analysis. • Clearly translate complex quantitative findings into actionable recommendations, appropriately communicating insights to diverse stakeholders. • Collaborate cross-functionally with design, engineering, and product management teams to align research strategies with product roadmaps and user needs. • Integrate AI-driven methodologies to enrich research insights and inform strategic decisions. • Mentor and guide junior researchers, fostering a culture of analytical rigor and continuous learning. • Regularly engage in onsite user testing and interviews at law enforcement agencies, typically at least quarterly, with additional travel as needed based on project demands. What you bring • Bachelor's degree or equivalent experience in Psychology, Cognitive Science, Human-Computer Interaction (HCI), Data Science, Statistics, or related quantitative field. • 8+ years of quantitative user research experience with a well-developed background in data science, statistics, or advanced analytics. • Demonstrated experience conducting quantitative research involving hardware products. Experience with immersive technologies (e.g., VR/AR) is beneficial but not required. • Proven expertise in statistical analysis, experimental design (A/B testing, surveys, controlled studies), and data visualization techniques. • Experience designing and executing complex research projects that clearly demonstrate training efficacy and actionable insights. • Ability to proficiently communicate quantitative insights to both technical and non-technical stakeholders, guiding alignment across teams. • Solid familiarity with AI-driven methods in user research (predictive modeling, NLP, clustering) and their functional applications. • Comfort working autonomously in dynamic, dynamic environments, managing multiple priorities and tight timelines with confidence and clarity. Benefits that benefit you • Competitive salary and 401K with employer match • Discretionary paid time off • Robust parental leave policy • An award-winning office/working environment • Ride along with real police officers in real life situations, observe them use technology, get inspired • And more... The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 123,750 in the lowest geographic market and USD 198,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.