Axon

Lead and develop a team of Solutions Architects, ensure quality in solution delivery, and collaborate with stakeholders to implement technical solutions. | 4-6 years in solution architecture or related roles, 1-3 years in team leadership, expertise in cloud and systems integration, and experience in public safety preferred. | Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Manager, Solutions Architects, you'll lead a team focused on delivering technical excellence in solution architecture across Axon's Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements. You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. Location: Hybrid - Must report into one of our Hub locations listed below (Scottsdale AZ, Seattle WA, Boston MA, Denver CO, Atlanta GA, Austin, TX, Chicago, IL, Charlotte, NC) Reports to: Sr. Manager, Solutions Architects Direct Reports: 6-10 Solutions Architects What You'll Do • Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers. • Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery. • Coach and mentor team members, fostering a culture of innovation, learning, and accountability. • Analyze and review IT system architectures to scope and recommend technical solutions. • Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration. • Participate in hiring and onboarding of new Solutions Architects. • Ensure timely and effective project execution aligned with Axon's solution architecture standards. • Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction. • Champion continuous process improvement in architecture, customer delivery, and team operations. What You Bring • Bachelor's degree or equivalent experience. • 4-6 years of experience in solution architecture or related technical leadership roles. • 1-3 years of direct supervisory or team leadership experience. • Expertise in solution architecture frameworks, cloud technologies, and systems integration. • Effective communication skills across technical and non-technical audiences, including clients. • Experience in project management and business process analysis. • Basic understanding of integration coding methodologies. • Experience in the public safety sector preferred (e.g., RMS/CAD implementations). • Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance Benefits That Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Lead strategic planning, optimize organizational processes, and drive cross-functional initiatives to support company growth and efficiency. | Over 12 years of experience in business operations or strategy, proven success in leading cross-functional initiatives, strong analytical and communication skills, familiarity with operational frameworks. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact The Director, Enterprise Business Operations is a strategic and operational leader responsible for driving cross-functional execution, improving organizational efficiency, and enabling high-impact decision-making. This role partners closely with senior leadership across Product, Engineering, Finance, GTM, and Operations to define priorities, streamline processes, measure performance, and accelerate the business toward its long-term objectives. The ideal candidate is analytical, resourceful, highly organized, and comfortable operating at both strategic and tactical levels. They excel in ambiguous environments, influence without authority, and thrive in solving complex business problems. What You’ll Do Location: This role is based out of one of our hub locations (Scottsdale AZ, Atlanta GA, Denver CO, Boston MA, Seattle WA, Washington DC, San Francisco CA) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Strategic Planning & Execution Lead annual and quarterly strategic planning, partnering with executives to define goals, success metrics, and execution plans. Translate high-level strategy into operational roadmaps, business cases, and actionable workstreams. Drive cross-functional alignment and ensure teams are progressing against key initiatives. Operational Excellence Identify inefficiencies and implement scalable processes, tools, and systems that improve productivity across the organization. Develop and optimize operating rhythms (QBRs, weekly reviews, cross-functional standups, OKR tracking). Build dashboards and frameworks to measure performance and support data-driven decision-making. Business Insights & Analytics Conduct deep-dive analyses on operational performance, customer behavior, product usage, and financial metrics. Partner with Finance to support forecasting, headcount planning, and resource allocation. Create executive-level presentations that synthesize insights and recommendations. Program & Project Leadership Lead mission-critical cross-company initiatives from concept through delivery. Establish timelines, identify dependencies, mitigate risks, and ensure accountability. Communicate progress, blockers, and outcomes to senior leadership. Cross-Functional Partnership Serve as a connective tissue between Sales, Marketing, Customer Success, Professional Services, and Finance. Build trusted relationships at all levels, influencing decisions through data, clarity, and strategic reasoning. Facilitate collaboration and ensure information flows efficiently across teams. What You Bring 8+ years (Senior Manager) or 12+ years (Director) of experience in Business Operations, Strategy, Management Consulting, Program Management, or similar fields. Demonstrated success leading cross-functional initiatives in a high-growth or fast-paced environment. Strong analytical skills with the ability to build models, interpret data, and create clear recommendations. Excellent communication and storytelling abilities, including executive-level presentation skills. Proven ability to operate autonomously, manage multiple workstreams, and navigate ambiguity. Preferred Qualifications Experience in SaaS, hardware/software, technology, or product-driven organizations. Familiarity with operational frameworks (OKRs, Lean, Agile, Six Sigma, etc.). Strong business acumen with the ability to understand both market dynamics and internal operations. Experience in both big tech and start-up environments Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 134,475 in the lowest geographic market and USD 215,160 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Lead onboarding, training, and knowledge management initiatives, and support business operations projects across the organization. | Over 5 years of experience in business operations, program management, or learning & development, with proven success in designing and executing onboarding and training programs. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Knowledge Management & Enablement Specialist, you will lead Axon Enterprise’s onboarding, training, and knowledge management initiatives—foundational programs that enable every new and existing team member to contribute with confidence and clarity. You will design and deliver resources, frameworks, and experiences that help the Enterprise business scale its expertise, integrate new talent, and build a culture of growth and operational excellence. In addition to your core focus areas, you will provide crucial support across our business operations pillars, partnering on projects involving finance oversight, deal desk, headcount/OpEx management, and internal tools. Your work will touch every part of the org, making you a connector between people, process, and performance. What You’ll Do Location: This role is based out of one of our hub locations (Scottsdale AZ, Atlanta GA, Denver CO, Boston MA, Seattle WA, Washington DC, San Francisco CA) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Shape, scale, and deliver best-in-class onboarding programs to accelerate new hire integration and drive consistent, high-quality experiences. Develop and lead learning, training, and upskilling initiatives that enable the entire Enterprise org to adapt to evolving business and creative needs. Build, evolve, and manage knowledge management systems—crafting and maintaining documentation, playbooks, and best-practice libraries. Seek opportunities to utilize generative AI tools and agents to amplify your own impact and help the org leverage these technologies for efficiency and innovation. Identify process gaps and drive operational excellence—owning the end-to-end optimization of internal workflows, tooling, and collaboration practices. Cross-train and flex into supporting other business operations priorities—including customer success activity, channel/partner enablement, and internal tech/tools projects—to meet shifting org needs and ensure team continuity. Serve as a key cross-functional partner; drive tight alignment and communication with stakeholders at all levels to support seamless business operations and team success. What You Bring 5+ years of relevant experience in business operations, program management, L&D, or a related role—ideally in a creative, technology, or high-growth environment. Demonstrated expertise leading onboarding, training, and knowledge management initiatives from concept to execution. Operationally minded with a proven track record of delivering process improvements, managing complex projects, and driving cross-functional programs to success. Exceptional communicator—able to influence, build buy-in, and adapt messaging for diverse audiences. Highly curious and proactive, with a demonstrated excitement for learning and experimenting with new technologies—including generative AI tools and agents. Skilled in synthesizing feedback, evidence, and insights to inform decision-making and continuously raise the bar for operational excellence and team enablement. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 86,625 in the lowest geographic market and USD 138,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Lead architecture design, mentor engineers, collaborate across teams, and build highly available cloud services. | 6+ years development experience, bachelor's degree, backend service experience in Java/Scala/Golang, and SQL/NoSQL knowledge. | Your Impact As a senior engineer on the team, you will be intimately involved in the architecture decisions that will shape this product. You live and breathe cloud services that require high availability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof. Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you. Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve. What You'll Do Location: Location: This role is based out of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. • Lead engineering architecture design reviews • Set a high technical bar for the team through code and architecture design reviews • Mentoring engineers • Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers • Improve our Engineering process, including long-term thinking, sprint planning and stand-ups • Building services that adhere to our high bar on availability and latency in this mission-critical space • Working with the latest open source technologies What You Bring • Bachelor's Degree in Computer Science, Engineering, or related field • 6+ years of professional software development experience • Experience designing and delivering highly-available, scalable cloud-based systems • Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar • Experience working with SQL or NoSQL data stores • Experience with Java, Golang or Scala programming is a plus Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Development Programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. ** The Pay The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 141,000 in the lowest geographic market and USD 225,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Develop insights, shape sales strategies, improve forecasting, size opportunities, and support deal execution for the US Public Sector. | 6-9+ years in sales strategy, business operations, or consulting, with expertise in data analytics, BI tools, and CRM platforms, and a strong ability to communicate insights to senior stakeholders. | Your Impact Axon is looking for a highly analytical, data-driven strategist to join our Sales Strategy & Enablement team and accelerate growth across our US Public Sector business. Our Sales organization is sharp, adaptable, and mission-driven - partnering with public safety agencies nationwide to advance Axon's integrated technology ecosystem in service of protecting life, capturing truth, and accelerating justice. In this role, you'll shape how Axon drives double-digit year-over-year growth across the US Public Sector - delivering insights, strategic recommendations, and operational rigor to Regional VPs and Directors. You will report directly to the Senior Director of Strategy & Enablement and operate as a trusted advisor to Public Sector leadership, helping define and execute the strategies that will grow the impact of our technology. This is a unique opportunity to own high-visibility analytical work, influence commercial outcomes, and guide decision-making across one of Axon's most critical business segments. The role is an individual contributor position with potential to grow into future leadership opportunities. What You'll Do Location: This role is based out of our Scottsdale, AZ Headquarters and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Senior Director, Strategy & Enablement • Develop Strategic Insights and Enable Growth: Serve as the primary insights partner to US Public Sector market leaders-delivering data-backed recommendations on pipeline health, forecasting accuracy, territory performance, and growth levers. Identify patterns, risks, and opportunities that directly influence double-digit YoY bookings growth. • Shape Sales Strategy and Guide Market Expansion: Refine go-to-market strategies across regions, customer types, and product categories. Analyze competitive dynamics, customer trends, agency procurement behavior, and market shifts to guide strategic choices. • Enhance Performance Analytics and Improve Forecasting: Build models to analyze bookings, pipeline, rep productivity, and coverage efficiency. Partner with Sales leadership to improve forecast predictability and unify performance reporting across Public Sector. • Size Opportunities and Launch High-Impact Growth Plays: Quantify whitespace, evaluate new market entry opportunities, and support rollout of new product and bundling strategies tailored for Public Safety agencies. Translate insights into actionable recommendations, pilot proposals, and execution plans. • Drive Pricing Strategy and Strengthen Deal Execution: Analyze pricing, discounting trends, and win/loss drivers across Public Sector deals. Support development of value-based pricing narratives aligned to agency needs and procurement dynamics. • Mentor Team Members and Elevate Analytical Rigor: Support and coach junior team members to strengthen team capabilities and analytical excellence. Champion a culture of curiosity, precision, and continuous improvement. What You Bring • 6 - 9+ years of experience in sales strategy, business operations, or management consulting, ideally in high-growth or SaaS markets. • Proven experience supporting revenue teams with insights that drive measurable growth. • Strong command of data analytics, including expertise with Excel/Sheets, BI tools (Sigma), SQL, and CRM platforms (Salesforce). • Ability to translate data into strategy-synthesizing complex information into clear recommendations for senior stakeholders. • Comfort with ambiguity, experimentation, and independently leading high-impact projects. • Strategic thinker with a bias for action, strong ownership, and exceptional attention to detail. • Clear and compelling communicator, confident presenting to Sales leaders and executives. • Deep curiosity about the Public Sector ecosystem, procurement models, and agency needs (experience in Public Sector is a plus). • Passion for Axon's mission to protect life. • Bachelor's or Master's degree in Business, Economics, Engineering, or a related field (or equivalent experience). Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD $106,800 in the lowest geographic market and USD 156,640 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Lead pre-sales technical solutioning, conduct discovery and demos, manage technical validations, support sales teams, and advocate for customers in public safety software sales. | Several years in sales engineering or technical consulting with public safety or emergency communications experience, strong presentation and consultative selling skills, and ability to support government procurement and travel up to 40%. | Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Prepared by Axon As of October 1, 2025, Prepared has officially joined forces with Axon-a major milestone for both our teams and the public safety community. United by a shared mission to Protect Life, Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together, we're closing the gap between the first call for help and resolution in the field-empowering responders with the clarity they need when every second counts. 911 is the backbone of public safety in America. But for too long, the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021, we've used cutting-edge AI to help streamline millions of emergency calls across 49 states-supporting over 90 million people and transforming what's possible in crisis response.At Prepared, you're not just joining a team-you're helping shape the future of emergency services and building a safer, more connected world. Your Impact As a Senior Public Safety Sales Engineer, you are both a technical expert and a storyteller. You'll work closely with Account Executives (AEs), Regional Sales Managers (RSMs), and customers to translate complex technical requirements into compelling solutions. You will lead discovery, configure and demonstrate our platform, manage technical validations, and ensure a smooth handoff to post-sales implementation. This role is ideal for someone who understands the intersection of technology, public safety operations, and customer success, and who thrives in a mission-driven, fast-paced environment. What You'll Do • Pre-Sales Solutioning • Partner with AEs and RSMs to qualify opportunities, understand customer challenges, and design tailored technical solutions. • Conduct in-depth discovery with 911 centers, emergency management agencies, and public safety IT teams. • Deliver engaging product demonstrations, technical workshops, and proof-of-concept sessions tailored to the agency's environment. • Lead and respond to RFPs, RFIs, and security questionnaires with accuracy and professionalism. • Translate complex technical concepts into clear, benefit-focused explanations for non-technical audiences. • Technical Leadership • Serve as the subject-matter expert for Prepared's platform architecture, integrations, APIs, and data workflows. • Provide configuration and system design guidance based on customer requirements, existing CAD/NG911 systems, and IT infrastructure. • Advise agencies on best practices for network security, system interoperability, and deployment planning. • Stay up-to-date with public safety software trends, standards (NG911, CAD, RMS, PSAP operations), and competitor offerings. • Sales Enablement & Collaboration • Work alongside Sales, Product, and Engineering to continuously improve our demo environments, messaging, and field readiness. • Collect and relay customer feedback to influence product roadmap and technical documentation. • Support proposal teams with technical content, diagrams, and specifications. • Assist marketing and partner teams in developing technical collateral, webinars, and events. • Customer Advocacy • Build trust with agency decision-makers, IT administrators, and operations leaders by demonstrating deep understanding of public safety workflows. • Ensure technical confidence throughout the sales cycle to accelerate buying decisions. • Represent Prepared at tradeshows, conferences, and industry events as a technical ambassador. What You Bring • Several years of experience working directly in, or selling to, Public Safety Answering Points (PSAPs) or emergency communications environments (e.g., as a PSAP Director or equivalent). • 3-7 years of experience as a Sales Engineer, Solutions Engineer, or Technical Consultant within software/SaaS sales and/or a strong understanding of public safety, emergency communications, or government technology (e.g., 911, CAD, NG911, or dispatch systems) • Strong ability to articulate complex technical concepts to both technical and non-technical audiences. • Proven presentation, storytelling, and consultative selling skills, with a track record of coaching and enabling sales teams. • Experience supporting government procurement cycles, RFPs, and security/compliance processes. • Collaborative, adaptable, and mission-driven-able to navigate a high-growth, high-impact environment with agility. • Willingness to travel up to 40% for customer meetings, tradeshows, and on-site demos. Additional Requirements • Previous hands-on PSAP or emergency communications experience (dispatcher, supervisor, or comms center manager). • Familiarity with Axon, Prepared, or other leading public safety platforms. • Experience designing onboarding or sales enablement programs. • Experience integrating with public safety technologies (CAD, RMS, NG911 systems, cloud-based communications). • Knowledge of government procurement processes and funding mechanisms. Work Location This is a fully remote position open to candidates based anywhere in the United States. Due to the nature of the role, up to 40% travel is required for activities such as customer meetings, training sessions, and industry events. Applicants who are based within the Central, Mountain, or Pacific time zones are encouraged to apply. Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Pay Transparency Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity. The starting base annual pay for this role is between $120,000.00 - $160,000.00 excluding commission, bonuses, and more annually, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location-often a combination of these elements. Our benefits are designed to support you physically, financially, and emotionally-through life's major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email peopleops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Selling products and services to law enforcement customers, managing leads, and maintaining CRM data. | Bachelor's degree or equivalent, 2+ years in full cycle sales, customer-facing experience, CRM proficiency, and field sales experience preferred. | Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Location: Remote and traveling 50% of the time, but could be up to 70%. Territory: Northeast Reports to: Inside Sales Manager Your Impact: An Account Executive, Inside is responsible for selling and introducing products and services to established and new Law Enforcement customers. The Account Executive will fulfill requests for orders, quotations, and lead times. The primary duty involves tracking and following up on leads the organization generates via web, mail, training course and other campaigns. In addition, this person will be responsible for prospecting and driving demand in an assigned territory for all Axon products. Your Day-to-Day: • Developing and executing a regional sales plan that includes outbound prospecting, lead generation and field sales engagement to help meet or exceed quarterly and annual sales targets. • Participating fully in training sessions, meetings, skill-building and professional development classes • Identifying decision makers among the targeted leads or accounts to start the sales process • Maintaining and expanding the CRM (Salesforce) with prospects, accounts and additional contacts. • Outbound and inbound account management • Attending sales group meetings concerning sales targets or forecasts and reporting on market situation • Handling changes in sales orders and communicating those changes with related departments • Providing effective product demos for end-user customers via phone and web conferencing. • Emphasizing the Axon Ecosystem by promoting product features and benefits, discussing credit terms, quoting prices, and preparing sales orders • Capturing of accurate and complete information in Customer Relationship Management system (Salesforce) • Attending industry conferences and regional Trade shows to develop industry expertise What You Bring: • Bachelor's degree or equivalent applicable experience. • 2+ years' experience in a full cycle Sales role with the ability to demonstrate sales quota attainment and success • 1+ years of customer facing sales experience • Salesforce of equivalent CRM experience • Experience using Microsoft Word, PowerPoint, Excel, and Outlook • 1+ years of Field Sales exp preferred Benefits that Benefit You: • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work The Pay: The compensation for this role is made up of uncapped commissions and a starting base pay between USD 58,500 in the lowest geographic market and USD 93,600 in the highest geographic market. On average, the national commissions target for this role is 140,000 USD. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs and geographic market demands and often a combination of all these factors. Our base salary is just one component of Axon's competitive total rewards strategy including benefits, an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits (http://www.axon.com/careers/benefits). Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Lead end-to-end UX research using mixed methods to influence product strategy and collaborate with cross-functional teams in a hybrid remote environment. | 6+ years in UX research or related role, proficiency in mixed methods, strong communication skills, experience influencing product strategy, and familiarity with research tools. | Join Axon and be a Force for Good.At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.Our TeamThe DEMS team (Digital Evidence Management Systems) builds tools that support the full lifecycle of digital evidence: collection, management, analysis, redaction, and sharing. Our work empowers users to manage high-stakes content with accuracy, efficiency, and trust. By deeply understanding user needs, we build experiences that enhance public safety and strengthen community relationships.This is a rare opportunity to lead impactful research that shapes the future of justice technology.As a UX Researcher on the DEMS (Digital Evidence Management Systems) team, you’ll shape critical tools used by law enforcement and justice partners to manage and share evidence. This is a high-impact role in a mission-driven environment— ideal for someone ready to own research strategy, drive change, and grow in a collaborative, user-centered culture.About the RoleWe’re looking for a driven, curious, and collaborative Senior UX Researcher to lead research within our DEMS pillar. You’ll uncover insights that guide product strategy and influence decisions across design, product, and engineering. This role is ideal for someone who thrives in complexity, enjoys mixed-methods research, and is passionate about building systems that truly serve end users.What You’ll DoLocation: Work from home as much as you want, live nearby our awesome Seattle R&D Hub so you can easily collab in-person when it’s helpful and be an active part of our vibrant Axon culture.Reports To: Director of Product Design, DEMSDirect Reports: NoneLead and execute end-to-end UX research using mixed methods (qualitative and quantitative).Collaborate with cross-functional teams—product, design, engineering—to align research efforts with business goals.Design and conduct studies including interviews, usability testing, fieldwork, surveys, and experiments.Synthesize insights into compelling deliverables such as journey maps, personas, and executive-ready reports.Translate complex research findings into clear, actionable insights and deliverablesPresent findings to stakeholders and influence decisions with evidence-backed recommendations.Champion a user-centered culture and elevate the quality and rigor of research across the DEMS pillar and Axon at large.Advocate for the voice of the user and a research-driven approach to product development.Stay current with UX research trends, tools, and methodologies.What You Bring6+ years of experience in UX research or a related applied research role in fast-paced, iterative product development environments.Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, or related field.Proficiency in a broad range of research methods, a strong grasp of mixed methods approaches and when to apply them.Demonstrated experience conducting research independently—planning, recruiting, executing, analyzing, and sharing results.Experience shaping product strategy through user research, particularly in ambiguous or early-stage product areas.Proven ability to influence cross-functional partners and drive user-centered outcomes.Experience working with complex stakeholder environments, including cross-functional collaboration with engineers, designers, and product managers.Strong communication and storytelling skills for both technical and non-technical audiences.Comfortable conducting both in-person and remote studies.Familiarity with tools like Dovetail, Qualtrics, Figma, UserTesting, Lookback, Maze, or similar platforms is a plus.Proficiency in data analysis tools or platforms (e.g., SPSS, R, Excel, Qualtrics, UserTesting, Dovetail, etc.).Bonus If You HaveExperience in public safety, legal tech, government, or highly regulated environments.Comfort working in zero-to-one or early product development spaces.Basic proficiency in data analysis, statistics, or tools such as R, SPSS, or Excel.A portfolio or case studies that demonstrate research impact, methodology, and stakeholder influence.Experience working in regulated, enterprise, or government-adjacent environments.A portfolio or case studies demonstrating past research impact and methodology.Why Join UsBe part of a mission-driven company transforming justice and public safety.Collaborate with smart, humble, and passionate peers in a dynamic UX culture.Lead meaningful research with real-world impact—and see your work come to life.Access world-class tools, development resources, and mentorship opportunities.Benefits That Benefit YouCompetitive base salary + bonus + equityDiscretionary paid time offPaid parental leave for allMedical, Dental, Vision plans401(k)Wellness programs and emotional health supportLearning & Development programsAnd yes, we have snacks in our officesThe Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 123,750 in the lowest geographic market and USD 198,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Important NotesThe above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please emailrecruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. #J-18808-Ljbffr

Manage revenue streams, perform analytic reviews, ensure SOX compliance, prepare journal entries, and support audits in a hybrid office environment. | 3-5 years accounting experience, CPA preferred, knowledge of ASC 606, SaaS revenue, strong analytical and communication skills, and ability to work in a hybrid setting. | Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As Axon's Senior Revenue Accountant, you will be part of a highly collaborative team which partners with Financial Planning & Analysis, Commercial Controllership, and Operations to ensure complete and accurate revenue and cost of goods sold through various analytical procedures. You will join an environment that favors agility, initiative, and creative thinking. We genuinely love what we do and are looking for someone who shares this passion. Come work with us in a dynamic environment in which you will use your passion, technical experience, and strong problem-solving skills. What You'll Do Location: Scottsdale, Boston, San Francisco, Atlanta, Sterling, Denver, or Seattle • Develop a deep understanding of the Company's order-to-cash cycle, with a particular focus on how quoting through revenue recognition is affected by upstream processes to optimize overall customer and Company outcomes • Have end-to-end ownership over key revenue streams, controls, and financial statement disclosures • Perform monthly and quarterly analytic review procedures to ensure proper accounting of revenue and cost • Partner with the information technology department to build robust reporting • Work closely with Professional Services to accurately review and determine proper accounting treatments • Prepare monthly and quarterly reporting to key internal stakeholders • Utilizes understanding of the Company's quoting, ordering, and revenue recognition systems and to redesign work and help business partners • Perform key SOX internal controls • Prepare and book journal entries to ensure the appropriate revenue and cost treatments • Ensure integrity of key processes by understanding systems, flow of transactions, and internal controls • Support internal and external audit activities, including SOX Compliance • Assist with special projects as assigned What You Bring • Passion for being involved in changing processes and applying automation in a complex environment • Experience partnering with a Professional Service organization in a SaaS environment • Bachelor or higher degree in Accounting or Finance • Certified Public Accountant (CPA) designation, or ability to qualify, preferred • 3-5 years of accounting and analysis experience, revenue a plus • Recent public accounting experience or revenue experience with a publicly-traded company highly desirable • Excellent analytical, oral, and written communication skills are required for frequent interaction with financial and non-financial management • Experience and knowledge working with ASC 606 compliance guidelines • Attention to detail, strong planning and organization skills, and the ability to multi-task, prioritize and deliver in a fast-paced, dynamic environment • Salesforce and RevStream software knowledge are a plus • Self-starter with an entrepreneurial spirit • Advanced Microsoft Excel, Sigma, SQL and other data analytics procedures are highly desirable. • Ability to work autonomously as well as in a team setting • Concern for quality and deadlines • Ability to influence and build consensus Work Location This role is based out of our Seattle location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Pay Transparency Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 95,000 in the lowest geographic market and USD 130,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. #LI-Hybrid Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Manage strategic enterprise customer accounts to drive adoption, growth, and customer outcomes through consulting, advocacy, and cross-functional collaboration. | 10+ years in customer-facing roles with 5+ years managing enterprise customers, strong project management skills, experience with adoption metrics, and excellent communication. | Your Impact: The Major Accounts Customer Success Executive will work with Axon's largest US-based customers to build long-term, strategic partnerships. You will work closely with your clients to understand their workflows, organizational structures and overall requirements. As their main point of contact, your customers will lean on you to provide best practices and to help them achieve their operational goals through the use of Axon's products. Your job: Drive Customer Outcomes, Create Advocates, Earn Growth. You will also work closely with multiple cross-functional teams by providing invaluable insight into customers' needs and challenges, helping influence and guide internal product roadmaps and projects. As someone that wears multiple hats, from strategic advisor to project management to product expert to consultant, you will continually be focused on making your customers more efficient and more confident within their daily workflows. Location: Remote Travel: 30-40% Reports to: Director of Customer Success, Major Accounts What You'll Do • Act as a consultant and advocate for your customers, engaging in regular calls and in-person meetings to drive the strategy and execution around achieving each customer's unique goals • Monitor and manage adoption metrics to ensure customers are utilizing the full Axon platform • Create strategic account and customer success plans for your customers and document customer progress toward established goals and results • Manage escalations closely, acting as the quarterback for all critical issues and ensuring multiple internal teams are aligned • Solve customer challenges spanning, product, shipping, finance and other • Communicating major milestones and updates to Sr. Leadership on a regular basis • Work closely with Axon's marketing and training teams to conduct regular training webinars and calls • Develop a deep understanding of Axon's product line and ensure proper implementation in every customer's environment • Learn and share industry best practices in order to solve customer need • Drive product adoption, increase customer engagement and grow Axon's footprint within your agencies Type of role and level • Our most senior level of Customer Success Managers at the account level • Remote (Lives in Territory) - 30-40% estimated Travel in Territory plus annual meetings (Accelerate, SKO, CSM Summer Camp). • Will manage 20-30 accounts and should expect to visit the majority of these accounts in-person at least once per year (expect this will be front-loaded for account hand-offs and relationship building) What You Bring • Bachelor's degree is required • 10+ years' working in a customer-facing role and 5+ years working with Enterprise-level customers • Strong project management skills with a proven system for tracking multiple customer requests, issues and strategic plans • A proven track record of leading process improvements within large organizations • Previous experience tracking product adoption and customer engagement through data-analysis tools • Self-motivated, team-oriented, responsible, and focused on exceeding customer expectations • Exceptional organizational, presentation, and communication skills, both verbal and written • Demonstrated ability to deal with change and excel in high-stress situation Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 108,750 in the lowest geographic market and USD 174,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Drive complex, consultative sales of RMS and Use of Force software to large law enforcement agencies, partnering with internal teams and managing long sales cycles. | 5+ years of successful customer-facing SaaS or sales-adjacent experience, consultative sales skills, ability to manage complex sales processes, and preferably 2+ years working with public safety or law enforcement agencies. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Strategic Account Executive on the RMS (Records Management System) team, you will be an overlay partner to Key Account Executives covering the Top 1200 largest law enforcement agencies in the U.S. Your mission: to drive discovery, strategy, and execution in complex, consultative sales of Axon Records and Axon Standards (Use of Force & Internal Affairs software). You’ll lead efforts to uncover deep customer needs, guide agencies through modernizing outdated systems, and align cross-functional stakeholders to close transformational deals. This is a strategic, high-impact role requiring precision, patience, and trust-building at every stage. You’ll be joining a high-growth team with a startup mentality backed by the scale, infrastructure, and mission-driven culture of a global public company. This is a quota-carrying role. We are looking for exceptional professionals with grit, collaboration instincts, and a passion for creating safer communities through technology. What You’ll Do Location: Remote with travel within territory Reports to: Senior Director of Sales • Act as a trusted advisor to law enforcement agencies evaluating RMS and UoF solutions. • Partner closely with Key Account Executives to develop pre-sales strategy, customer discovery, and solution alignment. • Build and deliver impactful, scenario-driven product demonstrations with support from solution engineers. • Lead internal alignment across Sales, Product, Professional Services, and Legal for procurement readiness, including RFP responses and “best and final” presentations. • Identify and validate known and latent pain points in agency workflows, especially those not addressed by legacy systems. • Set honest and realistic customer expectations, even when that means delaying or walking away from a deal. • Win with a premium-value approach by communicating the full impact of Axon’s integrated platform. • Build long-term strategy across your territory by driving complex, long-cycle RMS deals. • Represent Axon at regional and national public safety conferences (e.g., IACP, NIAIA, etc). • Maintain accurate activity and forecast data in Salesforce and internal tools. What You Bring • Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales or Sales Adjacent Experience. • Solution or consultative sales experience working within complex sales processes. • History of top level performance within technology sales market • Proven ability to drive adoption of disruptive technology solutions in an existing competitive market. • Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences. • Able and willing to travel up to 50-70%+ (3-4 days a week on the road). • 2+ years experience working with public safety and/or law enforcement agencies in a sales, sales engineer, or similar role is preferred • Demonstrated knowledge and understanding of public safety technological needs and workflows – especially within PSAPs and Law Enforcement agencies is preferred • Startup experience preferred Benefits that Benefit You • Competitive salary and 401K with employer match • Uncapped commissions • Discretionary PTO • Autonomy in your role • A supportive parental leave policy • An award-winning office/working environment • And more... Benefits listed herein may vary depending on the nature of your employment and the location where you work The Pay: The compensation for this role is made up of an uncapped commissions and a starting base pay between USD 82,700 in the lowest geographic market and USD 132,200 in the highest geographic market. On average, the national commissions target for this role is USD 200,000. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Drive discovery, strategy, and execution in complex consultative sales of RMS and Use of Force software to law enforcement agencies, partnering with key account executives and cross-functional teams. | Minimum 5 years of successful customer-facing SaaS or sales-adjacent experience, consultative sales skills, ability to manage complex sales cycles, travel up to 50-70%, and preferably 2+ years working with public safety or law enforcement agencies. | Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a Strategic Account Executive on the RMS (Records Management System) team, you will be an overlay partner to Key Account Executives covering the Top 1200 largest law enforcement agencies in the U.S. Your mission: to drive discovery, strategy, and execution in complex, consultative sales of Axon Records and Axon Standards (Use of Force & Internal Affairs software). You'll lead efforts to uncover deep customer needs, guide agencies through modernizing outdated systems, and align cross-functional stakeholders to close transformational deals. This is a strategic, high-impact role requiring precision, patience, and trust-building at every stage. You'll be joining a high-growth team with a startup mentality backed by the scale, infrastructure, and mission-driven culture of a global public company. This is a quota-carrying role. We are looking for exceptional professionals with grit, collaboration instincts, and a passion for creating safer communities through technology. What You'll Do Location: Remote with travel within territory Reports to: Senior Director of Sales • Act as a trusted advisor to law enforcement agencies evaluating RMS and UoF solutions. • Partner closely with Key Account Executives to develop pre-sales strategy, customer discovery, and solution alignment. • Build and deliver impactful, scenario-driven product demonstrations with support from solution engineers. • Lead internal alignment across Sales, Product, Professional Services, and Legal for procurement readiness, including RFP responses and "best and final" presentations. • Identify and validate known and latent pain points in agency workflows, especially those not addressed by legacy systems. • Set honest and realistic customer expectations, even when that means delaying or walking away from a deal. • Win with a premium-value approach by communicating the full impact of Axon's integrated platform. • Build long-term strategy across your territory by driving complex, long-cycle RMS deals. • Represent Axon at regional and national public safety conferences (e.g., IACP, NIAIA, etc). • Maintain accurate activity and forecast data in Salesforce and internal tools. What You Bring • Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales or Sales Adjacent Experience. • Solution or consultative sales experience working within complex sales processes. • History of top level performance within technology sales market • Proven ability to drive adoption of disruptive technology solutions in an existing competitive market. • Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences. • Able and willing to travel up to 50-70%+ (3-4 days a week on the road). • 2+ years experience working with public safety and/or law enforcement agencies in a sales, sales engineer, or similar role is preferred • Demonstrated knowledge and understanding of public safety technological needs and workflows – especially within PSAPs and Law Enforcement agencies is preferred • Startup experience preferred Benefits that Benefit You • Competitive salary and 401K with employer match • Uncapped commissions • Discretionary PTO • Autonomy in your role • A supportive parental leave policy • An award-winning office/working environment • And more... Benefits listed herein may vary depending on the nature of your employment and the location where you work The Pay: The compensation for this role is made up of an uncapped commissions and a starting base pay between USD 82,700 in the lowest geographic market and USD 132,200 in the highest geographic market. On average, the national commissions target for this role is USD 200,000. The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs, and geographic market demands and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits. Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Design and lead quantitative research studies to evaluate VR training solutions, collaborate cross-functionally, communicate insights, and mentor junior researchers. | 8+ years quantitative user research experience, expertise in statistics and experimental design, familiarity with hardware research, AI-driven methods, and ability to communicate insights effectively. | Our mission is to protect life We're out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing Public Safety customers with the state-of-the-art devices and services they need to successfully serve and protect our communities. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We'll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete. It's a big mission, but it's one we'll pursue relentlessly every single day. Your Impact You're a researcher who goes beyond numbers-someone who transforms data into powerful insights that change how products are designed and how training programs are built. You understand that behind every statistic is a person, and your work helps ensure that immersive VR solutions improve real-world outcomes for those tasked with public safety. Your insights will directly influence strategic decisions, optimize user experiences, and prove the efficacy of immersive training, directly contributing to safer communities. At Axon, we build connected devices like body cameras powered by an industry-leading digital evidence management platform. Our VR, hardware, software, and training platforms enhance safety, efficiency, and transparency for public safety agencies, enabling us to meaningfully impact the world. Axon's growth continues rapidly, and we seek a dedicated Quantitative User Researcher to join our UX Research team within the VR group. In this role, you'll drive quantitative research strategies, rigorously measure the performance of immersive training, and identify opportunities for UX improvements. You will collaborate closely with UX designers, product managers, engineers, and external stakeholders, using your statistical expertise, familiarity with hardware-based research, and AI-driven methods to ensure our VR solutions genuinely benefit those on the front lines. You will join an interdisciplinary team tackling critical public safety training challenges through immersive VR technology, enhancing decision-making, empathy, and de-escalation skills. We aim to revolutionize public safety training guided by our core principles: • Build VR Solutions for Social Good: With our mission to Protect Life, we develop VR solutions that benefit both law enforcement and the community, while addressing key issues in society. • Enable Agencies with Data: Deliver ongoing data and analysis that provide agencies with key insights that enable them to make decisions that result in building better, more proficient, and positive programs. • Develop an Active and Diverse Virtual Platform: Leverage the latest in VR technologies to create a robust portfolio of solutions and the highest-quality content, that enable users to be more effective in their roles and manage the challenges of 21st century public safety. What you'll do Work Location: This role is based out of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Director of Product Design, VR Team Direct Reports: None • Design, lead, and execute quantitative research studies, including statistical modeling, survey design, and experimental methodologies. • Conduct and analyze research focused on hardware integration, user behavior, and attitudes, ensuring data-driven insights. • Evaluate and demonstrate the efficacy and impact of VR and immersive training solutions through robust data analysis. • Clearly translate complex quantitative findings into actionable recommendations, appropriately communicating insights to diverse stakeholders. • Collaborate cross-functionally with design, engineering, and product management teams to align research strategies with product roadmaps and user needs. • Integrate AI-driven methodologies to enrich research insights and inform strategic decisions. • Mentor and guide junior researchers, fostering a culture of analytical rigor and continuous learning. • Regularly engage in onsite user testing and interviews at law enforcement agencies, typically at least quarterly, with additional travel as needed based on project demands. What you bring • Bachelor's degree or equivalent experience in Psychology, Cognitive Science, Human-Computer Interaction (HCI), Data Science, Statistics, or related quantitative field. • 8+ years of quantitative user research experience with a well-developed background in data science, statistics, or advanced analytics. • Demonstrated experience conducting quantitative research involving hardware products. Experience with immersive technologies (e.g., VR/AR) is beneficial but not required. • Proven expertise in statistical analysis, experimental design (A/B testing, surveys, controlled studies), and data visualization techniques. • Experience designing and executing complex research projects that clearly demonstrate training efficacy and actionable insights. • Ability to proficiently communicate quantitative insights to both technical and non-technical stakeholders, guiding alignment across teams. • Solid familiarity with AI-driven methods in user research (predictive modeling, NLP, clustering) and their functional applications. • Comfort working autonomously in dynamic, dynamic environments, managing multiple priorities and tight timelines with confidence and clarity. Benefits that benefit you • Competitive salary and 401K with employer match • Discretionary paid time off • Robust parental leave policy • An award-winning office/working environment • Ride along with real police officers in real life situations, observe them use technology, get inspired • And more... The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 123,750 in the lowest geographic market and USD 198,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.