Axon

You would oversee Community Connect program delivery, coordinate cross-functional escalations, support technical deployments, and develop the playbooks and reporting that enable consistent execution. | The role requires experience with customer-facing technical deployments, hardware and networking troubleshooting, multi-stakeholder program coordination, and creating operational guidance; public safety or connected-hardware experience is preferred. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon Community Connect enables public safety agencies to build voluntary, policy-based partnerships with businesses and community members. Through camera registration and secure camera integration, the program expands investigative reach and real-time situational awareness during critical incidents while maintaining privacy, transparency, and camera-owner control. As the PSO Program Manager, Community Connect, you will lead the operational health and scalable execution of the Community Connect program across Axon’s U.S. customer base and growing international footprint. You will establish the operating discipline that enables Program Coordinators to deliver consistent agency outcomes. This includes maintaining visibility into program performance, work-order health, delivery dependencies, technical readiness, and customer-impacting risks; strengthening the processes, tools, and playbooks used across the team; and ensuring complex issues receive the appropriate cross-functional attention. You will serve as a program-level escalation resource, coordinating with Professional Services, Product, Engineering, Support, Sales, and Finance to remove blockers and drive resolution. You will also provide consultative support for hardware deployment readiness, remote hardware configuration and activation, connectivity, and camera integration requirements. Your work will enable agencies to launch and sustain Community Connect programs that extend operational visibility, strengthen community participation, and scale responsibly without compromising privacy or the customer experience. What You’ll Do Location: Remote Travel: Approximately 30% Reports to: Manager, Program Management (Community Connect) • Partner with PSO leadership to implement scalable workflows, operating rhythms, documentation, and reporting that support consistent program delivery. • Maintain visibility into overall program performance, project status, delivery milestones, dependencies, and customer-impacting risks. • Coordinate with Product, Engineering, Support, Sales, Finance, and other internal teams to remove delivery blockers, manage escalations, and improve the customer experience. • Support work-order management and closure activities, including quality checks, documentation, and internal handoffs. • Serve as a technical resource for deployment planning, hardware readiness, network connectivity, configuration, and integration requirements. • Support the deployment of Cores placed in the field by Community Connect team members, including remote configuration, activation, validation, and onsite technical support when needed. • Troubleshoot hardware, network, connectivity, and video-integration issues; document findings and coordinate escalation with the appropriate technical resources to drive resolution. • Create and maintain technical readiness guidance, deployment checklists, troubleshooting resources, and escalation paths for common Community Connect deployment scenarios. • Develop and maintain playbooks, training materials, job aids, and knowledge resources that enable consistent team execution. • Identify recurring delivery, technical, and process issues; partner with leadership to implement improvements that strengthen program execution at scale. • Support adoption of new products, internal tools, and program updates by ensuring the team has clear guidance and readiness resources. What You Bring • Bachelor’s degree in program management, project management, operations, information technology, professional services, or a related field; or equivalent practical experience, including 2+ years supporting customer-facing technical deployments, implementations, or professional-services programs involving remote hardware configuration, activation, troubleshooting, and field deployment coordination. • Working knowledge of hardware, networking, connectivity, and integration concepts—including IP addressing, DHCP, DNS, VLANs, firewalls, ports, Wi-Fi, bandwidth, and basic troubleshooting—and the ability to translate technical findings into clear next steps. • Experience managing complex, customer-facing work involving multiple stakeholders, dependencies, risks, competing priorities, and technical escalations. • Strong organizational, communication, and problem-solving skills, with the ability to maintain clear documentation, coordinate across teams, and drive issues through resolution. • Experience developing and improving workflows, playbooks, technical guidance, training materials, and knowledge resources that enable consistent execution. • Proficiency with CRM, project-management, and workflow tools such as Salesforce, Smartsheet, Jira, or similar platforms, as well as Microsoft Office and Google Workspace. • Analytical mindset, with the ability to use data and feedback to identify trends, surface risks, and improve operational performance. • Experience in public safety, SaaS, video technology, physical security technology, connected hardware, or a comparable technical environment is preferred. • Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance. • Ability to handle confidential and highly sensitive information with discretion and sound judgment. Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • Employee Resource Groups (ERGs) • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range: $78,315 USD - $125,304 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead and develop a distributed team of Mission Engineers to deliver secure, scalable, and impactful solutions for public safety agencies while managing a strategic portfolio and advancing technical delivery. | 10+ years in customer-facing technical roles with 5+ years leading senior technical teams, broad technical fluency including AI and SaaS, strong executive presence, and experience driving operational and technical outcomes in complex environments. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact You will lead a team of Mission Engineers who serve as Axon’s embedded builders and operational partners inside strategic public safety agencies. Mission Engineers work face-to-face with the people doing the work, diagnose how the agency operates, and build the workflows, automations, integrations, and AI-enabled solutions that measurably improve it. As Senior Manager, you will create the environment in which that work succeeds. You will coach experienced individual contributors, set a clear bar for technical delivery and agency partnership, and help the team turn ambiguous field problems into secure, maintainable solutions that reach production and earn sustained adoption. You will stay close enough to the portfolio to recognize patterns, anticipate risk, and connect what the team learns in the field back to Product, Engineering, and the broader organization. Success is reflected in agencies becoming more capable, Mission Engineers growing into trusted transformation leaders, and strong field solutions becoming reusable patterns that benefit customers beyond a single engagement. Axon’s mission is to Protect Life, and this team is one of the most direct ways we advance that mission alongside the agencies we serve. What You’ll Do Location: Southeast US Regionally based with Travel up to 40% Reports to: Senior Director, Customer Deployment & Mission Engineering Direct Reports: Individual Contributors Lead, Coach, and Develop Mission Engineers • Lead and develop a distributed team of embedded Mission Engineers working across strategic agency environments • Coach individual contributors through complex technical decisions, ambiguous customer problems, executive conversations, and high-stakes delivery moments • Establish clear expectations for ownership, technical quality, onsite partnership, production delivery, adoption, documentation, and measurable agency impact • Build individualized development plans and create opportunities for Mission Engineers to expand their technical range, executive presence, and transformation leadership • Foster a culture of curiosity, candor, responsible experimentation, continuous learning, and shared accountability • Support thoughtful team growth by selecting and onboarding people who can both build practical solutions and earn credibility with agency stakeholders Set the Bar for Agency Outcomes • Ensure Mission Engineers begin with the agency’s mission, operational workflow, and desired outcome before selecting or building a solution • Require clear baselines, success criteria, and adoption measures so impact is demonstrated rather than assumed • Guide the team from discovery through production use, iteration, handoff, and sustained adoption • Help Mission Engineers balance immediate agency needs with secure, maintainable, and scalable solution design • Reinforce that success means the agency is more capable—not that one individual has become indispensable Own a Strategic Mission Engineering Portfolio • Maintain visibility across strategic agencies, active builds, adoption progress, technical risk, and emerging operational needs • Match Mission Engineer capability and level to agency complexity, transformation opportunity, and stakeholder environment • Use operating reviews and portfolio data to identify delivery risks, recurring friction, adoption barriers, and opportunities for reuse • Step into critical situations with structure and calm while coaching the accountable Mission Engineer to remain in ownership • Drive consistent execution across embedded engagements without forcing every agency problem into the same playbook Advance Technical and AI-Enabled Delivery • Maintain sufficient fluency across SaaS, cloud services, APIs, enterprise integrations, hardware, data, and modern AI tooling to coach technical decisions and challenge weak reasoning • Help the team decide when to configure the platform, when to extend it, and when a net-new build is justified • Establish expectations for validation, observability, fallback paths, maintainability, documentation, and responsible use of sensitive data • Ensure solutions uphold CJIS requirements, evidence integrity, privacy, approved-tooling standards, and other applicable security controls • Encourage practical use of AI to accelerate work while preserving human ownership of architecture, accuracy, and outcomes Turn Field Learning Into Organizational Leverage • Build mechanisms for Mission Engineers to document and share reusable workflows, integrations, frameworks, and playbooks • Identify patterns across agencies and help convert successful one-off solutions into repeatable capabilities • Create strong feedback loops with Product and Engineering around recurring workflow friction, unmet operational needs, and product opportunities • Partner with Mission Operators, Customer Success, Deployment, Professional Services, Support, Sales, Product, Engineering, and Enablement so agencies experience coordinated execution • Share portfolio insights with senior leaders to influence investment, prioritization, staffing, and the evolution of the Mission Engineering operating model Lead Executive and Agency Engagement • Build trusted relationships with command staff, agency executives, technical leaders, and internal senior leadership • Serve as a senior partner during agency-impacting incidents, high-visibility deployments, and moments that require clear trade-offs or executive alignment • Translate complex technical and operational issues into decisions that are clear to both technical teams and executive audiences • Coach Mission Engineers to challenge requests constructively, communicate candidly, and leave stakeholders with a practical path forward What You BringRequired • 10+ years of experience in customer-facing technical delivery, systems integration, solutions engineering, implementation consulting, operational transformation, or comparable environments • 5+ years leading and developing senior technical individual contributors in customer-facing organizations • Demonstrated success coaching teams that deliver secure, production-ready solutions in complex customer environments • Experience leading distributed or field-based teams across multiple customers, regions, or engagement models • A record of improving technical execution, adoption, operational outcomes, and delivery consistency across a portfolio • Broad technical fluency across SaaS platforms, cloud services, APIs, networking, hardware, integrations, data workflows, and AI-enabled technologies • Executive presence with the ability to earn trust, communicate trade-offs, and guide decisions with command staff and senior leaders • Strong systems thinking and the ability to distinguish isolated issues from patterns that require a scalable solution • A data-informed leadership approach using baselines, production delivery, adoption, operational improvement, quality, and reuse to evaluate performance • Comfort leading through ambiguity while creating clarity around ownership, priorities, and success criteria • Ability to obtain and maintain CJIS compliance and exercise sound judgment with highly sensitive information Preferred • Experience in public safety, law enforcement, defense, government technology, or another mission-critical operating environment • Familiarity with CAD, RMS, digital evidence, real-time operations, or integrated public safety ecosystems • Experience leading teams that build automations, integrations, operational workflows, internal tools, or AI-enabled solutions • Experience converting field-developed solutions into reusable frameworks, product improvements, or organizational playbooks • Familiarity with technical talent development, competency frameworks, or academy-style enablement programs Additional Information We recognize that leaders may arrive through different paths. If you have developed technically curious customer-facing teams, helped people turn ambiguous operational problems into working solutions, and care deeply about measurable customer impact, we encourage you to apply. Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead and develop embedded Mission Engineers, oversee customer delivery and adoption across a portfolio, and translate field learnings into reusable solutions and product feedback. | Requires 10+ years in customer-facing technical delivery, 5+ years leading senior technical contributors, broad SaaS and integration fluency, and strong executive partnership. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact You will lead a team of Mission Engineers who serve as Axon’s embedded builders and operational partners inside strategic public safety agencies. Mission Engineers work face-to-face with the people doing the work, diagnose how the agency operates, and build the workflows, automations, integrations, and AI-enabled solutions that measurably improve it. As Senior Manager, you will create the environment in which that work succeeds. You will coach experienced individual contributors, set a clear bar for technical delivery and agency partnership, and help the team turn ambiguous field problems into secure, maintainable solutions that reach production and earn sustained adoption. You will stay close enough to the portfolio to recognize patterns, anticipate risk, and connect what the team learns in the field back to Product, Engineering, and the broader organization. Success is reflected in agencies becoming more capable, Mission Engineers growing into trusted transformation leaders, and strong field solutions becoming reusable patterns that benefit customers beyond a single engagement. Axon’s mission is to Protect Life, and this team is one of the most direct ways we advance that mission alongside the agencies we serve. What You’ll Do Location: Southeast US Regionally based with Travel up to 40% Reports to: Senior Director, Customer Deployment & Mission Engineering Direct Reports: Individual Contributors Lead, Coach, and Develop Mission Engineers • Lead and develop a distributed team of embedded Mission Engineers working across strategic agency environments • Coach individual contributors through complex technical decisions, ambiguous customer problems, executive conversations, and high-stakes delivery moments • Establish clear expectations for ownership, technical quality, onsite partnership, production delivery, adoption, documentation, and measurable agency impact • Build individualized development plans and create opportunities for Mission Engineers to expand their technical range, executive presence, and transformation leadership • Foster a culture of curiosity, candor, responsible experimentation, continuous learning, and shared accountability • Support thoughtful team growth by selecting and onboarding people who can both build practical solutions and earn credibility with agency stakeholders Set the Bar for Agency Outcomes • Ensure Mission Engineers begin with the agency’s mission, operational workflow, and desired outcome before selecting or building a solution • Require clear baselines, success criteria, and adoption measures so impact is demonstrated rather than assumed • Guide the team from discovery through production use, iteration, handoff, and sustained adoption • Help Mission Engineers balance immediate agency needs with secure, maintainable, and scalable solution design • Reinforce that success means the agency is more capable—not that one individual has become indispensable Own a Strategic Mission Engineering Portfolio • Maintain visibility across strategic agencies, active builds, adoption progress, technical risk, and emerging operational needs • Match Mission Engineer capability and level to agency complexity, transformation opportunity, and stakeholder environment • Use operating reviews and portfolio data to identify delivery risks, recurring friction, adoption barriers, and opportunities for reuse • Step into critical situations with structure and calm while coaching the accountable Mission Engineer to remain in ownership • Drive consistent execution across embedded engagements without forcing every agency problem into the same playbook Advance Technical and AI-Enabled Delivery • Maintain sufficient fluency across SaaS, cloud services, APIs, enterprise integrations, hardware, data, and modern AI tooling to coach technical decisions and challenge weak reasoning • Help the team decide when to configure the platform, when to extend it, and when a net-new build is justified • Establish expectations for validation, observability, fallback paths, maintainability, documentation, and responsible use of sensitive data • Ensure solutions uphold CJIS requirements, evidence integrity, privacy, approved-tooling standards, and other applicable security controls • Encourage practical use of AI to accelerate work while preserving human ownership of architecture, accuracy, and outcomes Turn Field Learning Into Organizational Leverage • Build mechanisms for Mission Engineers to document and share reusable workflows, integrations, frameworks, and playbooks • Identify patterns across agencies and help convert successful one-off solutions into repeatable capabilities • Create strong feedback loops with Product and Engineering around recurring workflow friction, unmet operational needs, and product opportunities • Partner with Mission Operators, Customer Success, Deployment, Professional Services, Support, Sales, Product, Engineering, and Enablement so agencies experience coordinated execution • Share portfolio insights with senior leaders to influence investment, prioritization, staffing, and the evolution of the Mission Engineering operating model Lead Executive and Agency Engagement • Build trusted relationships with command staff, agency executives, technical leaders, and internal senior leadership • Serve as a senior partner during agency-impacting incidents, high-visibility deployments, and moments that require clear trade-offs or executive alignment • Translate complex technical and operational issues into decisions that are clear to both technical teams and executive audiences • Coach Mission Engineers to challenge requests constructively, communicate candidly, and leave stakeholders with a practical path forward What You BringRequired • 10+ years of experience in customer-facing technical delivery, systems integration, solutions engineering, implementation consulting, operational transformation, or comparable environments • 5+ years leading and developing senior technical individual contributors in customer-facing organizations • Demonstrated success coaching teams that deliver secure, production-ready solutions in complex customer environments • Experience leading distributed or field-based teams across multiple customers, regions, or engagement models • A record of improving technical execution, adoption, operational outcomes, and delivery consistency across a portfolio • Broad technical fluency across SaaS platforms, cloud services, APIs, networking, hardware, integrations, data workflows, and AI-enabled technologies • Executive presence with the ability to earn trust, communicate trade-offs, and guide decisions with command staff and senior leaders • Strong systems thinking and the ability to distinguish isolated issues from patterns that require a scalable solution • A data-informed leadership approach using baselines, production delivery, adoption, operational improvement, quality, and reuse to evaluate performance • Comfort leading through ambiguity while creating clarity around ownership, priorities, and success criteria • Ability to obtain and maintain CJIS compliance and exercise sound judgment with highly sensitive information Preferred • Experience in public safety, law enforcement, defense, government technology, or another mission-critical operating environment • Familiarity with CAD, RMS, digital evidence, real-time operations, or integrated public safety ecosystems • Experience leading teams that build automations, integrations, operational workflows, internal tools, or AI-enabled solutions • Experience converting field-developed solutions into reusable frameworks, product improvements, or organizational playbooks • Familiarity with technical talent development, competency frameworks, or academy-style enablement programs Additional Information We recognize that leaders may arrive through different paths. If you have developed technically curious customer-facing teams, helped people turn ambiguous operational problems into working solutions, and care deeply about measurable customer impact, we encourage you to apply. Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead and develop a distributed team of Mission Engineers to deliver secure, production-ready solutions improving agency operations and adoption. | 10+ years in customer-facing technical roles with 5+ years managing senior technical teams, strong technical fluency across SaaS, cloud, AI, and executive presence. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact You will lead a team of Mission Engineers who serve as Axon’s embedded builders and operational partners inside strategic public safety agencies. Mission Engineers work face-to-face with the people doing the work, diagnose how the agency operates, and build the workflows, automations, integrations, and AI-enabled solutions that measurably improve it. As Senior Manager, you will create the environment in which that work succeeds. You will coach experienced individual contributors, set a clear bar for technical delivery and agency partnership, and help the team turn ambiguous field problems into secure, maintainable solutions that reach production and earn sustained adoption. You will stay close enough to the portfolio to recognize patterns, anticipate risk, and connect what the team learns in the field back to Product, Engineering, and the broader organization. Success is reflected in agencies becoming more capable, Mission Engineers growing into trusted transformation leaders, and strong field solutions becoming reusable patterns that benefit customers beyond a single engagement. Axon’s mission is to Protect Life, and this team is one of the most direct ways we advance that mission alongside the agencies we serve. What You’ll Do Location: Southeast US Regionally based with Travel up to 40% Reports to: Senior Director, Customer Deployment & Mission Engineering Direct Reports: Individual Contributors Lead, Coach, and Develop Mission Engineers • Lead and develop a distributed team of embedded Mission Engineers working across strategic agency environments • Coach individual contributors through complex technical decisions, ambiguous customer problems, executive conversations, and high-stakes delivery moments • Establish clear expectations for ownership, technical quality, onsite partnership, production delivery, adoption, documentation, and measurable agency impact • Build individualized development plans and create opportunities for Mission Engineers to expand their technical range, executive presence, and transformation leadership • Foster a culture of curiosity, candor, responsible experimentation, continuous learning, and shared accountability • Support thoughtful team growth by selecting and onboarding people who can both build practical solutions and earn credibility with agency stakeholders Set the Bar for Agency Outcomes • Ensure Mission Engineers begin with the agency’s mission, operational workflow, and desired outcome before selecting or building a solution • Require clear baselines, success criteria, and adoption measures so impact is demonstrated rather than assumed • Guide the team from discovery through production use, iteration, handoff, and sustained adoption • Help Mission Engineers balance immediate agency needs with secure, maintainable, and scalable solution design • Reinforce that success means the agency is more capable—not that one individual has become indispensable Own a Strategic Mission Engineering Portfolio • Maintain visibility across strategic agencies, active builds, adoption progress, technical risk, and emerging operational needs • Match Mission Engineer capability and level to agency complexity, transformation opportunity, and stakeholder environment • Use operating reviews and portfolio data to identify delivery risks, recurring friction, adoption barriers, and opportunities for reuse • Step into critical situations with structure and calm while coaching the accountable Mission Engineer to remain in ownership • Drive consistent execution across embedded engagements without forcing every agency problem into the same playbook Advance Technical and AI-Enabled Delivery • Maintain sufficient fluency across SaaS, cloud services, APIs, enterprise integrations, hardware, data, and modern AI tooling to coach technical decisions and challenge weak reasoning • Help the team decide when to configure the platform, when to extend it, and when a net-new build is justified • Establish expectations for validation, observability, fallback paths, maintainability, documentation, and responsible use of sensitive data • Ensure solutions uphold CJIS requirements, evidence integrity, privacy, approved-tooling standards, and other applicable security controls • Encourage practical use of AI to accelerate work while preserving human ownership of architecture, accuracy, and outcomes Turn Field Learning Into Organizational Leverage • Build mechanisms for Mission Engineers to document and share reusable workflows, integrations, frameworks, and playbooks • Identify patterns across agencies and help convert successful one-off solutions into repeatable capabilities • Create strong feedback loops with Product and Engineering around recurring workflow friction, unmet operational needs, and product opportunities • Partner with Mission Operators, Customer Success, Deployment, Professional Services, Support, Sales, Product, Engineering, and Enablement so agencies experience coordinated execution • Share portfolio insights with senior leaders to influence investment, prioritization, staffing, and the evolution of the Mission Engineering operating model Lead Executive and Agency Engagement • Build trusted relationships with command staff, agency executives, technical leaders, and internal senior leadership • Serve as a senior partner during agency-impacting incidents, high-visibility deployments, and moments that require clear trade-offs or executive alignment • Translate complex technical and operational issues into decisions that are clear to both technical teams and executive audiences • Coach Mission Engineers to challenge requests constructively, communicate candidly, and leave stakeholders with a practical path forward What You BringRequired • 10+ years of experience in customer-facing technical delivery, systems integration, solutions engineering, implementation consulting, operational transformation, or comparable environments • 5+ years leading and developing senior technical individual contributors in customer-facing organizations • Demonstrated success coaching teams that deliver secure, production-ready solutions in complex customer environments • Experience leading distributed or field-based teams across multiple customers, regions, or engagement models • A record of improving technical execution, adoption, operational outcomes, and delivery consistency across a portfolio • Broad technical fluency across SaaS platforms, cloud services, APIs, networking, hardware, integrations, data workflows, and AI-enabled technologies • Executive presence with the ability to earn trust, communicate trade-offs, and guide decisions with command staff and senior leaders • Strong systems thinking and the ability to distinguish isolated issues from patterns that require a scalable solution • A data-informed leadership approach using baselines, production delivery, adoption, operational improvement, quality, and reuse to evaluate performance • Comfort leading through ambiguity while creating clarity around ownership, priorities, and success criteria • Ability to obtain and maintain CJIS compliance and exercise sound judgment with highly sensitive information Preferred • Experience in public safety, law enforcement, defense, government technology, or another mission-critical operating environment • Familiarity with CAD, RMS, digital evidence, real-time operations, or integrated public safety ecosystems • Experience leading teams that build automations, integrations, operational workflows, internal tools, or AI-enabled solutions • Experience converting field-developed solutions into reusable frameworks, product improvements, or organizational playbooks • Familiarity with technical talent development, competency frameworks, or academy-style enablement programs Additional Information We recognize that leaders may arrive through different paths. If you have developed technically curious customer-facing teams, helped people turn ambiguous operational problems into working solutions, and care deeply about measurable customer impact, we encourage you to apply. Benefits that Benefit You • Competitive salary and 401k with employer match • Discretionary paid time off • Paid parental leave for all • Medical, Dental, Vision plans • Fitness Programs • Emotional & Mental Wellness support • Learning & Development programs • And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Contribute to platform components, infrastructure as code, and technical reviews while operating Kubernetes-based platforms. | Bachelor's degree in CS or Engineering, 4+ years software engineering, US citizenship, experience with distributed systems and cloud infrastructure. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Every body camera upload. Every piece of digital evidence. Every chain of custody log that holds up in court. That's us. Axon's Platform team is the engine behind what hundreds of thousands of officers rely on every day. We're one of the world's largest blob storage customers, ingesting tens of petabytes of video and that number keeps climbing. Audio, photographs, sensor streams: if it's evidence, we move it, store it, and protect it. We're not in maintenance mode. We're in build mode. We're modernizing from the ground up with Kubernetes native lifecycle management, GitOps driven configuration, and infrastructure as code that actually reflects reality. We run a polyglot datastore environment: relational databases, wide column stores, document stores, caches, and queues, and we're building the self service platform that helps every team at Axon pick the right tool and use it well. Kafka moves the data. Terraform provisions the world. Grafana tells us when something's wrong before our users do. As a Site Reliability Engineer II, you'll contribute directly to these systems, taking ownership of well-scoped platform components while growing your ability to make broader architectural calls. You'll partner with teams across Axon who are building on top of our platform, working alongside senior engineers to help design, build, and operate systems that process evidence for millions of people. Location - This role is based out of our Seattle, or Boston office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. What You'll Do Contribute to agentic coding workflows, infrastructure as code practices, and technical code reviews across the platform Support architectural decisions and standardization efforts for Axon's platform technologies, under the guidance of senior team members Help design and build a Kubernetes based platform that automates the lifecycle management of Axon's core infrastructure Collaborate with engineering teams across Axon to support application design patterns as they relate to platform service consumption Help build and operate a self service platform that vends datastore solutions with well defined, best practice utilization patterns Partner with application teams to diagnose and resolve datastore performance bottlenecks and optimization opportunities What You Bring Bachelor's degree in Computer Science or Engineering; Master's degree a plus United States Citizen — able to gain CJIS clearance for full US production access 4+ years of professional software engineering experience; background in platform automation tooling or developer experience tooling a plus Experience designing and operating distributed systems, with a desire to grow into larger-scale architectural work Familiarity with agentic AI tooling or LLM-powered developer tools Solid experience with microservice architectures and patterns Working knowledge of cloud hosted services and architectures across Azure, AWS, or GCP Hands on experience with observability platforms such as Grafana, Datadog, or New Relic Familiarity with relational and/or NoSQL datastores (e.g., MySQL, Cassandra, PostgreSQL) Experience with message queue systems such as Kafka Working knowledge of infrastructure as code tools such as Terraform or Pulumi Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $115,500—$184,800 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead design and development of real-time situational awareness systems and mentor senior engineers. | 8+ years experience with complex cloud systems and strong technical leadership. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact The Real Time Operations division at Axon is on a mission to provide the best-in-class situational awareness software to emergency responders in order to make them more effective and efficient in managing life-and-death situations. As a staff software engineer, you will be joining our team focused on building a fast and performant real-time crime center application that can ingest real-time signals from devices at scale, and provide emergency responders with the features and functionality to focus on the most pertinent information for dealing with the situation at hand. You will take the lead for designing and building critical systems across the cloud, web, and mobile to direct first responders to where they are most needed. You will join forces with device, other back-end, and front end teams to efficiently source realtime geo-located data from devices in the field such as patrol cars, body cameras and drones. You will join forces with communications teams responsible for streaming realtime media feeds and other signals from devices. You will join forces with application, customer and third party teams to ensure our users have other data they need to make tough decisions. You will write code that efficiently brings these data feeds together on a single map, allowing our users to make better decisions, saving lives. In this role, you will be reporting to director of engineering for the Real Time Operations division. As a technical leader, you will be advising the division on the right long-term technical initiatives to invest in, and act as a force multiplier on the team, working intimately with other senior engineers in the division to guide and grow them. You are a great collaborator and coach, and will mentor our next set of senior engineers. Your customer empathy and eagerness to understand users and their problems allows you to balance competing business and engineering priorities, helping to steer the team to achieve the best outcomes. What You’ll Do Work Location: This role is based out of our Seattle Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Director of Engineering Be the technical leader of our device state/notifications, partner integration and mobile apps teams for Real Time Operations division Lead designs of major software components, systems, and features. Review key architecture designs from senior engineers across other teams, and enforce a high bar on availability, performance, and usability in this mission-critical space Set a high technical bar for the team by writing well-tested, maintainable code and leading code and technical design reviews Join forces with other senior engineers on assessing the top engineering risks and guiding the organization on which strategic engineering initiatives to invest in Mentor and coach other senior engineers and grow the next set of technical leaders for the organization Work across teams with Product, Design, and Engineering to drive and deliver on our product roadmap Deliver groundbreaking experiences that help improve safety and efficiency of our users globally. What You Bring 8+ years of professional software development experience Proven track record of designing and building complex, highly-available cloud systems Experience with different types of data storage systems, such as relational and NoSQL databases Experience with stream processing (Message brokers) (Nice to have) Experience with web frontend technologies like React, Redux and Typescript (Nice to have) Experience working with native mobile apps iOS or Android (Nice to have) Experience with Maps/Cartography Mentored and grown other senior software engineers Can walk in the customer’s shoes, and collaborate with product and design on designing features that delight customers Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $168,750—$270,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Architect and launch new user-facing features while improving backend system reliability and mentoring junior engineers. | 5+ years in software engineering with expertise in complex production systems, distributed systems, reliability patterns, and AI-assisted development. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Please note: This is a hybrid role, with an expectation of four days per week in our Manhattan office. Relocation assistance is available for candidates currently based in the U.S. and authorized to work for a U.S. employer. What You’ll Do You’ll work on a small team building high-performance, mission-critical devices with low-latency communication requirements. Axon has a portfolio of robust imaging and communication products that help law enforcement do their jobs and keep people safe every day. In this role, you will tackle challenging engineering problems in spaces like audio/video processing and generative AI to bring new features and products from inception to scale, thoughtfully balancing speed and the high bar for stability necessitated by the mission-critical nature of our products. Collaborate cross-functionally to architect and launch new user-facing features and products Design and drive initiatives to improve the availability and reliability of our backend systems Continuously help improve the engineering processes and tools that allow us to scale the codebase and team Provide mentorship to less experienced engineers Travel occasionally to support customer deployments and onsite implementations What Makes You a Great Fit 5+ years of software engineering experience, including designing, building, and operating complex production systems. Hands-on experience developing real-time communication platforms or other low-latency, real-time systems. Strong understanding of distributed systems and event-driven architectures. Proven experience building highly available, fault-tolerant, and resilient services at scale. Expertise in reliability patterns such as redundancy, failover, graceful degradation, recovery, and observability. Demonstrated technical ownership of business-critical systems in which performance, uptime, and reliability are essential. Experience adopting and effectively integrating AI-assisted development tools throughout the software development lifecycle (SDLC) to improve engineering productivity, code quality, testing, documentation, and delivery Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $141,000—$216,600 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Design and develop backend features, mentor junior engineers, and collaborate cross-team to deliver performant code. | Bachelor's degree and 3+ years backend development experience in managed languages like Java, Scala, Go, or C#. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As an engineering member on the team, you will make key design decisions that will shape our newest products. This platform will offer law enforcement administrators and crime analysts flexible access to key crime data, decision support, state and federal crime reports, and criminal investigation insights. What You’ll Do Location: Sterling, Virginia Reports to: Software Engineering Manager Participate in code reviews and architecture design meetings Own and drive end-to-end features with Product and Design Ensure that your code hits a high bar for quality and performance Partner with internal teams and agencies to make public safety data accessible and actionable Influence peers, advise senior leaders, coach and mentor junior team members Facilitate cross-team collaboration among engineers and contribute to the broader community of Dedrone engineers What You Bring Bachelor's Degree in Computer Science or Engineering, OR graduate of coding boot camp OR 3+ years of relevant experience in related field Highly technical with experience developing and maintaining end-to-end, high availability, high throughput web-scale data systems Backend experience in managed languages such as Java, Scala, Go, C#, or similar Demonstrated ability to make tough technical decisions based on requirements, constraints, and trade-offs You follow the latest in software engineering and open source technologies Industry experience working with SQL or NoSQL data stores is a plus Good Linux/Unix/Mac experience is a plus You love delighting end users and hunger for novel challenges Work Location This role is based out of our Sterling Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $120,750—$193,200 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Design and evolve observability platform and partner with engineering teams to adopt modern observability practices. | 7+ years SRE or infrastructure engineering experience with Linux, Kubernetes, Terraform, and CJIS clearance ability required. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Are you an engineer who gets excited about the challenge of making complex distributed systems observable — not just instrumenting them, but designing the infrastructure that makes traces, metrics, and logs useful at scale? In this role, you will help build and evolve Axon's next-generation observability platform, enabling the entire engineering organization to understand and operate their services with confidence. You'll work across the full observability stack: from distributed tracing adoption (OpenTelemetry, Jaeger) to log infrastructure (Loki, Alloy) to metrics (Cortex, Prometheus, Grafana). You'll partner directly with Axon's engineering teams to drive adoption of modern observability practices and build the tooling that makes our platform self-service for the teams that depend on it. You will be part of the Observability team within Axon's Site Reliability organization — a focused team responsible for Axon's metrics, logging, tracing, and alerting infrastructure across dozens of environments globally. The ideal candidate has a strong infrastructure engineering background, is comfortable working across cloud-native systems, and cares about both the technical depth and the developer experience of observability. You'll thrive here if you have opinions about what good observability looks like, and enjoy the challenge of making it real in a large, fast-moving organization. Location: This role is based out of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. What You'll Do Own and evolve Axon's distributed tracing infrastructure, including Jaeger and OpenTelemetry-based instrumentation, driving adoption across Axon's service-oriented architecture Build and operate Axon's log aggregation platform (Grafana Loki + Alloy), expanding use cases beyond Kubernetes event logs and reducing organizational dependency on expensive third-party log tooling (including Splunk) Maintain and improve Axon's metrics infrastructure (Cortex, Prometheus, Grafana) — the foundation for alerting, dashboards, and SLO tracking across all of Axon's environments Write internal tooling and automation that makes observability self-service: toolkit commands, agentic on-call helpers, runbook generation, and dashboard scaffolding Manage observability infrastructure as code via Terraform, CDK, ArgoCD, and Helm — including capacity management, cybersecurity requirements and compliance, and on-call rotation participation Work directly with engineering teams across Axon to define instrumentation standards, drive tracing adoption, and help teams build meaningful SLOs for their services Basic Qualifications Bachelor's Degree in Computer Science, Engineering, or an equivalent highly technical field 7+ years of experience in SRE, platform engineering, or infrastructure engineering Experience with agentic AI tooling or building LLM-powered developer tools Strong Linux systems fundamentals and comfort working in Kubernetes-based environments Hands-on experience with one or more components of the LGTM stack: Loki, Grafana, Tempo/Jaeger, or Mimir/Cortex Experience with infrastructure as code — Terraform strongly preferred, CDK is a plus Experience with any of: Golang, Python, or Java United States citizen — able to gain CJIS clearance for full US production access Preferred qualifications Experience deploying and operating distributed tracing systems (OpenTelemetry, Jaeger, Tempo, or similar) Familiarity with OpenTelemetry — instrumentation, collectors, and pipelines Experience with GitOps workflows Exposure to 24/7 high-volume systems with formal SLA requirements Ability to debug complex multi-service distributed systems Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $134,250—$214,800 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Design and develop scalable, secure software systems and lead technical projects with mentorship responsibilities. | Bachelor's degree and 10+ years experience in software development with cloud-based system design and proficiency in Go, Scala, or Java. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact This role is primarily for the DEMS Ingestion team which is responsible for the upload of evidence files both from 3rd party clients as well as Axon devices such as Body Worn Cameras. We deal with large throughput upload requests (~Terabytes) and have an increasing need for a strong grasp of multi-cloud architecture (AWS & Azure). The team largely is a backend focused team leveraging mainly GoLang and Scala. Cloud technologies include blob storage, CDNs, stateful APIs, multi-part file upload, end-to-end encryption, SQL, event driven infrastructure, and caching. We are also making increasing use of AI to accelerate our development process through improved quality guardrails. An ideal candidate would be a strong backend engineer with a mind for system design across multi-cloud infrastructure. They should be a strong communicator of complex technical details and able to consider a wide range of use-case scenarios and risks in their designs. They should also possess well developed leadership soft skills as this role is expected to lead other engineers and act as a force multiplier for the team as whole. They should have a strong technical foundation that others on the team can rely on and be approachable and willing to help their team grow. What You’ll Do Location: This role is based out of our Seattle Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Direct Reports: Manager of Software Engineering Design and develop scalable, secure, high-performance software in this mission-critical space Lead technical projects from concept to launch, ensuring solution meets business and technical requirements Collaborate across teams with Product, Design, and Engineering to create solutions that delight our customers Provide technical leadership and mentorship for engineers across the group Help to define a technical vision both within our team and the greater organization Partner with Engineering Managers, Directors, and Staff Engineers to define a strategic technical vision and direction for the group Lead engineering architecture design reviews and provide feedback to other engineers through channels like PR reviews Write and review design documents, library proposals, and technical vision documents. Define and manage roadmaps for the technical backlog Continuously evaluate and improve engineering processes across the group to enhance efficiency and effectiveness What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 10+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Full-stack development experience in languages such as Go, Scala, Java, TypeScript, JavaScript, C# or similar Experience working with SQL or NoSQL data stores Experience with Realtime streaming event log or messaging technologies, such as Kafka or ActiveMQ (Bonus) Experience with a front end framework such as React (Bonus) Experience with mobile development (Bonus) Experience with an automated testing framework like Selenium, Puppeteer, or Playwright or automated API testing Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $148,500—$237,600 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Plan, design, and execute deployments of cloud call-handling solutions for 911 systems and provide technical training and support to customers. | 8+ years technical experience in VoIP, AWS infrastructure knowledge, project delivery experience, strong communication skills, and ability to travel up to 50%. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Your Impact In this position, you’ll play a critical part in advancing the Axon 911 mission to Save Lives. Here's your chance to join our Global Operations team in order to implement, integrate, and deploy our real-time emergency service platforms to our clients, including 911 Public Safety Answering Points (PSAPs) organizations. In addition to your core role, you will also be suited to providing input into a wide range of technical activities within the company, ranging from technical pre-sales, core architectural and design working sessions, and technical support activities. You will lead onsite and remote installations of Carbyne’s SaaS products, and you will also play an important role in the customer’s site and system architecture by following Carbyne’s best practices and your strong technical experience. You will work in a high-activity/fast-paced environment, with the ability to handle ambiguity and multiple tasks or projects at once. Your teammates are passionate Customer Success and Technical Support teams, but also broader teams such as Product, Marketing, Development and Engineering teams. What You’ll Do Deployment Expertise: - Plan, design, and execute end-to-end deployment projects for our cloud call-handling solutions. - Work closely with customers to understand their needs and ensure successful implementations. 911 Systems Technical Depth: - Provide advanced technical training and knowledge transfer to customers throughout the deployment process. - Collaborate with engineering teams on complex technical solutions and troubleshooting. Customer Relations: - Be a trusted advisor to our customers. - Provide ongoing support during deployment, including working after hours on installations and post-implementation assistance. - Champion a customer-centric approach within the team. Process Improvement: - Continuously improve our deployment processes and documentation to ensure efficiency and scalability. Collaboration: - Work effectively across internal teams (Sales, Engineering, Customer Success, and Support) to ensure seamless project delivery. - Maintain strong communication with leadership and stakeholders. What You Bring - Bachelor's degree in a technical field (or equivalent experience) - At least 8+ years of experience in a technical role related to VoIP (e.g., PBX, Call Center) - Proven knowledge of AWS cloud infrastructure - Proven experience in planning, executing, and delivering complex projects - Strong communication, interpersonal, and conflict-resolution skills - Ability to manage multiple priorities and work effectively under pressure - Excellent analytical and problem-solving skills - Experience with network infrastructure, including routers, firewalls, and the OSI model - Ability to travel up to 50% of the time Nice-to-Haves: - Experience with the public safety industry (ENP Certification/NG911) - Knowledge of Cisco UCS and/or FreeSWITCH - Knowledge of streaming technologies (SIP, RTSP, RTMP, SIP-to-PSTN gateways, SIP Trunk, Wowza, WebRTC) Work Location This role is fully remote within the United States with up to 50% travel for customer meetings, training sessions, and industry events. Benefits that Benefit You - Competitive salary and 401k with employer match - Discretionary paid time off - Paid parental leave for all - Medical, Dental, Vision plans - Fitness Programs - Emotional & Mental Wellness support - Learning & Development programs - And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Pay Transparency: Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity. The starting base annual pay for this role is between $88,200.00 - $135,240.00 excluding commission, bonuses, and more annually, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location—often a combination of these elements. Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range: $88,200 USD - $135,240 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Implement, integrate, and deploy real-time emergency service platforms while collaborating across teams and supporting customers. | Requires 8+ years technical experience in VoIP and cloud infrastructure with strong communication and project management skills. | Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer-helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job-it means helping shape the future of emergency response and building a safer, more connected world. Your Impact In this position, you'll play a critical part in advancing the Axon 911 mission to Save Lives. Here's your chance to join our Global Operations team in order to implement, integrate, and deploy our real-time emergency service platforms to our clients, including 911 Public Safety Answering Points (PSAPs) organizations. In addition to your core role, you will also be suited to providing input into a wide range of technical activities within the company, ranging from technical pre-sales, core architectural and design working sessions, and technical support activities. You will lead onsite and remote installations of Carbyne's SaaS products, and you will also play an important role in the customer's site and system architecture by following Carbyne's best practices and your strong technical experience. You will work in a high-activity/fast-paced environment, with the ability to handle ambiguity and multiple tasks or projects at once. Your teammates are passionate Customer Success and Technical Support teams, but also broader teams such as Product, Marketing, Development and Engineering teams. What You'll Do Deployment Expertise: - Plan, design, and execute end-to-end deployment projects for our cloud call-handling solutions. - Work closely with customers to understand their needs and ensure successful implementations. 911 Systems Technical Depth: - Provide advanced technical training and knowledge transfer to customers throughout the deployment process. - Collaborate with engineering teams on complex technical solutions and troubleshooting. Customer Relations: - Be a trusted advisor to our customers. - Provide ongoing support during deployment, including working after hours on installations and post-implementation assistance. - Champion a customer-centric approach within the team. Process Improvement: - Continuously improve our deployment processes and documentation to ensure efficiency and scalability. Collaboration: - Work effectively across internal teams (Sales, Engineering, Customer Success, and Support) to ensure seamless project delivery. - Maintain strong communication with leadership and stakeholders. What You Bring - Bachelor's degree in a technical field (or equivalent experience) - At least 8+ years of experience in a technical role related to VoIP (e.g., PBX, Call Center) - Proven knowledge of AWS cloud infrastructure - Proven experience in planning, executing, and delivering complex projects - Strong communication, interpersonal, and conflict-resolution skills - Ability to manage multiple priorities and work effectively under pressure - Excellent analytical and problem-solving skills - Experience with network infrastructure, including routers, firewalls, and the OSI model - Ability to travel up to 50% of the time Nice-to-Haves: - Experience with the public safety industry (ENP Certification/NG911) - Knowledge of Cisco UCS and/or FreeSWITCH - Knowledge of streaming technologies (SIP, RTSP, RTMP, SIP-to-PSTN gateways, SIP Trunk, Wowza, WebRTC) Work Location This role is fully remote within the United States with up to 50% travel for customer meetings, training sessions, and industry events. Benefits that Benefit You - Competitive salary and 401k with employer match - Discretionary paid time off - Paid parental leave for all - Medical, Dental, Vision plans - Fitness Programs - Emotional & Mental Wellness support - Learning & Development programs - And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Pay Transparency: Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity. The starting base annual pay for this role is between $88,200.00 - $135,240.00 excluding commission, bonuses, and more annually, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location-often a combination of these elements. Our benefits are designed to support you physically, financially, and emotionally-through life's major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $88,200-$135,240 USD Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Design and evolve observability platform and partner with teams to adopt modern observability practices. | 7+ years in SRE or infrastructure engineering with strong Linux, Kubernetes, LGTM stack, and Terraform experience. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Are you an engineer who gets excited about the challenge of making complex distributed systems observable — not just instrumenting them, but designing the infrastructure that makes traces, metrics, and logs useful at scale? In this role, you will help build and evolve Axon's next-generation observability platform, enabling the entire engineering organization to understand and operate their services with confidence. You'll work across the full observability stack: from distributed tracing adoption (OpenTelemetry, Jaeger) to log infrastructure (Loki, Alloy) to metrics (Cortex, Prometheus, Grafana). You'll partner directly with Axon's engineering teams to drive adoption of modern observability practices and build the tooling that makes our platform self-service for the teams that depend on it. You will be part of the Observability team within Axon's Site Reliability organization — a focused team responsible for Axon's metrics, logging, tracing, and alerting infrastructure across dozens of environments globally. The ideal candidate has a strong infrastructure engineering background, is comfortable working across cloud-native systems, and cares about both the technical depth and the developer experience of observability. You'll thrive here if you have opinions about what good observability looks like, and enjoy the challenge of making it real in a large, fast-moving organization. Location: This role is based out of our Boston, MA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. What You'll Do Own and evolve Axon's distributed tracing infrastructure, including Jaeger and OpenTelemetry-based instrumentation, driving adoption across Axon's service-oriented architecture Build and operate Axon's log aggregation platform (Grafana Loki + Alloy), expanding use cases beyond Kubernetes event logs and reducing organizational dependency on expensive third-party log tooling (including Splunk) Maintain and improve Axon's metrics infrastructure (Cortex, Prometheus, Grafana) — the foundation for alerting, dashboards, and SLO tracking across all of Axon's environments Write internal tooling and automation that makes observability self-service: toolkit commands, agentic on-call helpers, runbook generation, and dashboard scaffolding Manage observability infrastructure as code via Terraform, CDK, ArgoCD, and Helm — including capacity management, cybersecurity requirements and compliance, and on-call rotation participation Work directly with engineering teams across Axon to define instrumentation standards, drive tracing adoption, and help teams build meaningful SLOs for their services Basic Qualifications Bachelor's Degree in Computer Science, Engineering, or an equivalent highly technical field 7+ years of experience in SRE, platform engineering, or infrastructure engineering Experience with agentic AI tooling or building LLM-powered developer tools Strong Linux systems fundamentals and comfort working in Kubernetes-based environments Hands-on experience with one or more components of the LGTM stack: Loki, Grafana, Tempo/Jaeger, or Mimir/Cortex Experience with infrastructure as code — Terraform strongly preferred, CDK is a plus Experience with any of: Golang, Python, or Java United States Citizen — able to gain CJIS clearance for full US production access Preferred qualifications Experience deploying and operating distributed tracing systems (OpenTelemetry, Jaeger, Tempo, or similar) Familiarity with OpenTelemetry — instrumentation, collectors, and pipelines Experience with GitOps workflows Exposure to 24/7 high-volume systems with formal SLA requirements Ability to debug complex multi-service distributed systems Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $134,250—$214,800 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead design and development of scalable, secure software with technical leadership and mentorship. | Bachelor's degree and 10+ years experience with cloud systems and backend languages like Go or Scala. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact This role is primarily for the DEMS Ingestion team which is responsible for the upload of evidence files both from 3rd party clients as well as Axon devices such as Body Worn Cameras. We deal with large throughput upload requests (~Terabytes) and have an increasing need for a strong grasp of multi-cloud architecture (AWS & Azure). The team largely is a backend focused team leveraging mainly GoLang and Scala. Cloud technologies include blob storage, CDNs, stateful APIs, multi-part file upload, end-to-end encryption, SQL, event driven infrastructure, and caching. We are also making increasing use of AI to accelerate our development process through improved quality guardrails. An ideal candidate would be a strong backend engineer with a mind for system design across multi-cloud infrastructure. They should be a strong communicator of complex technical details and able to consider a wide range of use-case scenarios and risks in their designs. They should also possess well developed leadership soft skills as this role is expected to lead other engineers and act as a force multiplier for the team as whole. They should have a strong technical foundation that others on the team can rely on and be approachable and willing to help their team grow. What You’ll Do Location: This role is based out of our Seattle Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Direct Reports: Manager of Software Engineering Design and develop scalable, secure, high-performance software in this mission-critical space Lead technical projects from concept to launch, ensuring solution meets business and technical requirements Collaborate across teams with Product, Design, and Engineering to create solutions that delight our customers Provide technical leadership and mentorship for engineers across the group Help to define a technical vision both within our team and the greater organization Partner with Engineering Managers, Directors, and Staff Engineers to define a strategic technical vision and direction for the group Lead engineering architecture design reviews and provide feedback to other engineers through channels like PR reviews Write and review design documents, library proposals, and technical vision documents. Define and manage roadmaps for the technical backlog Continuously evaluate and improve engineering processes across the group to enhance efficiency and effectiveness What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 10+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Full-stack development experience in languages such as Go, Scala, Java, TypeScript, JavaScript, C# or similar Experience working with SQL or NoSQL data stores Experience with Realtime streaming event log or messaging technologies, such as Kafka or ActiveMQ (Bonus) Experience with a front end framework such as React (Bonus) Experience with mobile development (Bonus) Experience with an automated testing framework like Selenium, Puppeteer, or Playwright or automated API testing Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $148,500—$237,600 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead architecture design reviews and mentor team members to build scalable, high-availability cloud services. | Bachelor's degree and 6+ years experience designing scalable cloud backend systems with Java, Go, or Scala. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact On the Real Time Operations (RTO) Integrations team, we are accelerating the adoption of the Axon Fusus product as the go-to real-time crime center platform. We are building a team that delivers scalable integrations with hundreds of partners to enable critical workflows for our customers. These integrations are a critical part of the Axon Fusus ecosystem and include everything from Cameras, Drones, Vehicle Location, License Plate Readers, Record Management Systems (RMS), Computer Aided Dispatch (CAD) systems, and much more. As a senior engineer on the team, you will be intimately involved in the architecture decisions that will shape this product. You live and breathe cloud services that require high availability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof. Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you. Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve. What You’ll Do Work Location: This role is based out of our Atlanta, Seattle or Boston office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Lead engineering architecture design reviews Set a high technical bar for the team through code and architecture design reviews Mentoring engineers Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers Improve our Engineering process, including long-term thinking, sprint planning and stand-ups Building services that adhere to our high bar on availability and latency in this mission-critical space Working with the latest open source technologies What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 6+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar Experience working with SQL or NoSQL data stores Experience with Java, Golang or Scala programming is a plus Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. ** Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $141,000—$225,600 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead architecture design reviews, set technical standards, collaborate cross-functionally, and mentor engineers. | Bachelor's degree and 8+ years experience designing scalable, highly-available cloud systems with managed languages like Java, Scala, Go, or C#. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact As a senior engineer on the team, you will be intimately involved in the architecture decisions that will shape this product. You live and breathe cloud services that require high availability and fast, consistent performance. You love working with the latest open source technologies, and can leverage your system design skills to make the right technical decisions on a system that needs to be bullet-proof. Not only can you drive decisions among competing engineering trade-offs, your empathy with customers allows you to intuit innovative solutions for our customer problems. You will be working closely with product managers and designers to ensure we are building the right solution for our customers. You also enjoy mentoring other engineers, and love to be a hands-on teacher helping to up level the engineers around you. Join us to work with a passionate, mission-driven group of folks who want to positively impact the lives of first responders and those that they serve. Work Location: This role is based out of our Sterling, VA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success What You’ll Do Lead engineering architecture design reviews Set a high technical bar for the team through code and architecture design reviews Mentoring engineers Working across teams with Product, Design, and Engineering to create integrated solutions that delight our customers Improve our Engineering process, including long-term thinking, sprint planning and stand-ups Building services that adhere to our high bar on availability and latency in this mission-critical space Working with the latest open source technologies What You Bring Bachelor's Degree in Computer Science, Engineering, or related field 8+ years of professional software development experience Experience designing and delivering highly-available, scalable cloud-based systems Backend service experience in multiple, managed languages such as Java, Scala, Go, C#, or similar Experience working with SQL or NoSQL data stores Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Lead design and development of scalable data pipelines and manage a software engineering team delivering mission-critical features. | Bachelor's degree with 4+ years software engineering and 3+ years management experience, proven delivery of complex projects and expertise in scalable, secure systems. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact You are a Software Engineering Manager with experience building large-scale software applications. You have deep interest in backend or frontend technologies but are comfortable across the whole stack. You are excited about the care, feeding and growth of high-availability, scalable cloud-based systems. You want to lead a team of software experts in building complex and impactful software systems while keeping your hands in the code. You also enjoy mentoring and growing junior engineers. Come work in an exciting environment where you use your passion, experience, and analytical skills to help bring new solutions to public safety and leave a positive impact on the world. Location: This role is based out of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Director of Engineering, Axon Records Direct Reports: 8-10 Software Engineers What You’ll Do Lead design and development of scalable, high-availability data pipelines supporting mission-critical features such as real-time 911 data ingestion Driving the execution of your team by leading planning, prioritization, stand-ups, and team retro meetings Leading the technical direction of the team through architectural discussions and code reviews Working with product managers, senior engineers, and client teams to get ‘ahead of the curve' and explore new opportunities. Join forces with recruiting to hire a top-notch engineering team Managing engineers and their careers with 1:1s and performance reviews Execute and deliver new features and improvements to customers on a regular basis Coaching your team for continuous improvements What You Bring Bachelor’s Degree in Computer Science, Engineering, Physics, Mathematics or an equivalent highly technical field 4+ years of experience in software engineering 3+ years of experience managing software developers building customer-facing software applications A track record of planning and delivering on multiple overlapping projects spanning several months Experience implementing an engineering process that emphasized security, availability, scalability, and operational discipline Experience managing projects that include integrations with third party solutions / Building and supporting 3rd party APIs Good understanding of the ETL process Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $150,000—$240,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Own end-to-end financial management of software product P&Ls, partnering with product leadership to drive financial strategy and analytics. | Bachelor's degree in Finance or Accounting with 7+ years in financial forecasting and business analytics, expertise in software business models, and ability to communicate complex financial data to executives. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact We are seeking a strategic, data-driven, and hands-on finance leader to join our team as Senior Manager of Product Finance – Software Product. This highly visible role serves as the primary finance partner to our software product pillars, shaping financial strategy and driving performance across a growing portfolio of software offerings. You will own the end-to-end financial management of software product P&Ls — from investment planning and resource allocation to revenue recognition, performance analytics, and long-range value creation. Your insights will directly influence product roadmap decisions, pricing strategy, capital allocation, and overall business performance. This role requires deep expertise in software-driven business models (SaaS, subscription, recurring revenue) and a strong ability to translate complex financial data into clear, actionable recommendations for executive stakeholders. You will collaborate cross-functionally with Product, Engineering, Sales, Operations, and Corporate Finance to ensure financial rigor, accountability, and alignment with company strategy. This is an opportunity for a high-impact finance leader who thrives in fast-paced, high-growth environments and enjoys both strategic thinking and rolling up their sleeves to dive into the details. Work Location This role is based out of our Seattle, WA location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success. What You’ll Do Strategic Financial Leadership Own full P&L planning, budgeting, and forecasting for software products, including annual planning, quarterly forecasts, and long-range financial models. Partner with Product leadership to evaluate investment opportunities, roadmap prioritization, build-vs-buy decisions, and capital allocation strategies. Lead scenario modeling and sensitivity analysis to inform executive decision-making. Support pricing strategy through financial analysis and market performance insights. Software Performance & Analytics Develop and maintain financial models to assess product performance, investment paybacks, margin profiles, and lifetime value. Design and enhance KPIs and dashboards focused on key software metrics (e.g., ARR, bookings, gross margin, contribution margin). Conduct monthly and quarterly budget vs. actual analyses, variance explanations, and performance reviews for senior leadership. Lead recurring business reviews with product pillars on bookings performance, P&L results, and budget alignment to company targets. Operational Rigor & Governance Drive financial discipline across resource allocation, headcount planning, purchase order management, and spend tracking. Ensure appropriate revenue recognition treatment and alignment with accounting standards for software products. Provide strategic modeling support for significant vendor and technology contract negotiations. Contribute to executive FP&A reviews and corporate forecasting processes. Process & Scale Identify and implement process improvements, systems enhancements, and scalable financial tools to support growth in a dynamic technology environment. Establish best-in-class financial planning practices for software product finance. What You Bring Bachelor’s Degree in Finance, Accounting, Economics, Business Administration or related study; Master’s Degree a plus. Minimum of 7 years of experience in Finance or Accounting, forecasting and business analytics in a dynamic environment, financial modeling, supporting both financial and operational decision makers. Technology sector background is a plus. Excellent analytical, oral and written communication skills are required for frequent interaction with financial and non-financial management. Superb attention to detail, strong planning and organization skills, and the ability to multi-task, prioritize and deliver in a fast-paced, dynamic environment. Self-starter with an entrepreneurial spirit. Concern for quality and deadlines. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $141,225—$225,960 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Design and develop cloud-based voice infrastructure for emergency 911 systems, ensuring system reliability and participating in incident response. | Requires deep experience with VoIP, UC systems, SIP protocol, cloud platforms like AWS, and familiarity with FreeSWITCH and Kamailio. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most. 911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world. Position Overview Axon 911's Carbyne Voice team is building the infrastructure that handles emergency calls — in the cloud. This is not a monitoring layer on top of existing telephony; it is the actual call-handling engine, responsible for every packet, every route, and every millisecond of uptime in a life-critical system. As a Senior UC Software Engineer, you will help design, build, and maintain this infrastructure, ensuring that no call fails — ever. Your work will directly influence the reliability of 911 dispatch for PSAPs across the country, while advancing one of the most novel cloud-native voice platforms in public safety. This is a hybrid role, with an expectation of four days per week in our Boston office. What You'll Do Design and develop cloud-based voice infrastructure handling SIP routing, call state management, and redundancy for emergency 911 systems Build and maintain integrations with telephony providers, PSAPs, and external partners, ensuring end-to-end call reliability in production environments Drive major features and architectural evolution of the voice platform Collaborate closely with operations, networking, and engineering teams to ensure system visibility, reliability, and alignment on infrastructure changes Participate in on-call rotations or incident response for production voice infrastructure, given the zero-failure requirement of the system What Makes You a Great Fit Deep experience with VoIP/UC systems and SIP protocol. You have written or integrated SIP-based applications and can speak fluently about the protocol's behavior Cloud platform experience, ideally AWS. You understand how to build distributed, fault-tolerant systems in the cloud, not just in hardware-based telecom infrastructure Familiarity with open-source VoIP tools such as FreeSWITCH and Kamailio. Direct experience with these is a strong signal; adjacent experience is welcome Comfort operating in a highly cross-functional environment. You work fluidly with networking, operations, and product teams and communicate technical complexity clearly We believe this role requires someone who thrives under meaningful responsibility. Someone who understands that every call handled well is an opportunity to help, support, and ultimately save lives Benefits that Benefit You Competitive salary and 401k with employer match Discretionary time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Development Programs And yes, we have snacks in our offices Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $141,000—$198,000 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Develop infrastructure provisioning and automation platform using Go and enforce infrastructure-as-code best practices. | Solid software development skills with fluency in Go, Java, or Python and extensive cloud architecture and Terraform experience required. | Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Join us in shaping the future of infrastructure automation for law enforcement systems. As a Sr. Software Engineer, you’ll drive the development of an infrastructure provisioning and automation platform. This platform enables engineering teams to self-serve infrastructure — such as databases and Kubernetes clusters — through infrastructure-as-code using Terraform and AWS CDK. This is a hands-on role with a strong focus on execution. We’re looking for someone with a solid foundation in software development, fluency in languages like Go or Java, and extensive experience architecting cloud solutions. Location: This role is based out of one of our Seattle office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. What You'll Do: Build robust, easy-to-use foundational platforms and tools that enable engineering teams to provision infrastructure rapidly, consistently, and securely across multiple cloud providers Write code in Go that is performant, maintainable, clear, and concise Championing and enforcing Infrastructure as Code (IaC) best practices and coding standards Employ strong problem-solving skills, with the ability to debug problems in cloud native distributed systems Influence and educate the engineering organization to adopt new and improved architectural patterns Provide robust documentation for use by engineers to promote self-service What You Bring Experience building and scaling complex and impactful software products in a team environment Deep skill in driving technical solutions across multiple teams Strong experience using languages such as Go, Python, C#, Java, or similar. Strong experience managing infrastructure in the cloud (AWS or Azure preferably) Experience with Terraform, Terragrunt and CI/CD Experience designing tooling to simplify the operational management of SaaS/PaaS systems. Empathy to support the needs of software engineers. Benefits that Benefit You Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs Employee Resource Groups (ERGs) And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $120,750—$193,200 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes. Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.