Avetta, LLC

Manage large-scale SaaS client programs, drive adoption and retention, and build strong client relationships. | 8+ years in SaaS program management or client success, experience with enterprise accounts, and proficiency with CRM tools. | If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Those outside of commutable distance may be considered on a remote basis. SUMMARY: Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. The Client Program Manager will own strategic and key client accounts, combining program management expertise with client success leadership. This role ensures the delivery of large-scale SaaS client programs while driving adoption, retention, and growth. Acting as both a trusted advisor and program leader, you will coordinate cross-functional teams, manage complex initiatives, and maintain strong client relationships to maximize value and impact. ESSENTIAL DUTIES AND RESPONSIBILITIES: Program Management Develop, implement, and maintain program initiatives aligned with organizational objectives. Oversee multiple projects and teams within strategic client programs, ensuring goals are met or exceeded. Collaborate with sponsors and cross-functional teams to define scope, deliverables, resources, timelines, and work plans. Monitor program performance, identify risks, and implement mitigation strategies. Provide detailed management reporting and status updates to stakeholders. Client Success Serve as the primary voice for strategic clients, nurturing relationships and identifying additional stakeholders. Conduct regular Success Planning and QBR sessions to demonstrate value and define next steps. Act as a trusted advisor on product functionality, best practices, and program recommendations. Drive adoption and expansion of Avetta’s platform through proactive engagement and training. Partner with Account Management, Implementation, and Professional Services to support growth and mitigate risk. Advocate for client needs internally, influencing process and product improvements. Collaborate closely with regional Client Success Managers on global complex initiatives to ensure regional execution and alignment success. Leadership & Collaboration Mentor and guide team members on best practices and process improvements. Participate in special projects, NPIs, and cross-functional initiatives to enhance efficiency and scalability. Use data-driven insights to inform decisions and strategies. PREFERRED QUALIFICATIONS: 8 years of combined program management and client success experience in a SaaS environment. Proven ability to manage multiple programs and major enterprise accounts concurrently. Strong communication, leadership, and organizational skills. Experience with Wrike, Jira, Confluence, SFDC, and CRM tools. Ability to travel minimum 10%. IDEAL EDUCATION & TRAINING: Bachelor’s degree in business or related field (MBA preferred). PMP certification or equivalent experience. At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training. The salary range for this position is $90,000 - $104,000 USD per year, with a potential bonus. We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO. Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply. To apply for the Client Program Manager position, please submit your online application by March 31, 2026 PM PST. #LI-REMOTE

Manage end-to-end implementation projects for SaaS platform, ensuring client satisfaction and process alignment. | Requires 3+ years in SaaS project management, strong communication skills, and experience with client onboarding and process optimization. | If residing within commutable distance to one of our offices, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office. SUMMARY: Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. The Implementation Project Manager (IPM) is responsible for managing end-to-end implementation projects for Avetta’s Worker Management (WM) product through successful project completion. The IPM serves as a primary point of contact and a key representative of Avetta’s relationship with the client. This role requires deep expertise in the Avetta platform, strong working knowledge of worker management processes, and the ability to lead complex implementations through effective project management, stakeholder engagement, and clear communication. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end implementation of Worker Management (WM) for new clients and for existing client expansions. Lead and facilitate client kick-off meetings, setting expectations for scope, timelines, roles, and responsibilities. Ensure client configuration and business requirements documentation is accurate, complete, and formally approved, including successful completion of user acceptance testing (UAT). Define, manage, and deliver against detailed project plans, adhering to internal processes and timelines to ensure client and Avetta expectations are met (including project goals, timelines, contractor onboarding, and client engagement). Present and implement best-practice workflows, partnering with clients to align their internal processes with the Avetta platform. Actively engage in, monitor, and drive contractor/supplier onboarding activities, communicating progress, risks, and outcomes to internal and external stakeholders. Understand and advise on use-case scenarios involving standard versus non-standard configurations. Verify completion of internal testing for configurations and any developed functionality prior to client delivery. Serve as a subject matter expert (SME) on implementation processes, workflows, timelines, and best practices. Continuously analyze and improve implementation processes and procedures for both new and existing clients. Provide structured product feedback to Product Management, including client requirements, gaps, and enhancement opportunities. Collaborate directly with Product teams on system enhancements informed by client feedback and Worker Management product strategy. Maintain, update, and improve implementation-related project documentation and resources. Conduct occasional onsite client visits to better understand client operations, processes, and requirements to support discovery and solution design. PREFERRED QUALIFICATIONS: Fluency in Portuguese and Spanish with the ability to conduct professional verbal and written communication with clients and suppliers. Excellent communication skills — interpersonal, written, and public speaking. Strong customer service orientation with the ability to build trust and credibility with internal and external stakeholders. Highly organized with the ability to manage multiple clients and projects concurrently. Strong leadership skills and the ability to work effectively in a collaborative, team-based environment. Comfortable using technology and able to clearly explain technical concepts to non-technical audiences. Strong attention to detail, particularly when monitoring data and analyzing reports related to worker performance, client satisfaction, and user adoption. Proven ability to hold stakeholders accountable, manage deadlines, and navigate escalation processes. Strong organizational and time management skills with the ability to prioritize competing demands. Ability to analyze and improve job processes and protocols while anticipating and managing change in a fast-paced, global business environment. Ability to identify, engage, and manage necessary resources, including personnel and budget considerations. Ability to adapt communication style and shift discussion direction based on client feedback or changing circumstances. Demonstrated problem-solving skills with the ability to think creatively and efficiently. IDEAL EDUCATION & TRAINING: Project Management Professional (PMP) or similar certification preferred; equivalent experience may be accepted. 3 years of project management and/or software implementation experience, preferably within SaaS environments. Experience using project management software. Bachelor’s degree in Business, Project Management, or a related field. Professional certifications (e.g., Six Sigma) are a plus. At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training. The salary range for this position is $95,000.00 - $120,000.00 per year, with a potential bonus. We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO. Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply. To apply for the Implementation Project Manager position, please submit your online application by February 28, 2026, at 11:59 PM PST. #LI-REMOTE #LI-REMOTE

Manage end-to-end implementation projects for SaaS platform, ensuring client requirements are met through effective planning, communication, and process optimization. | 3+ years in SaaS project management or software implementation, strong communication skills, familiarity with project management tools, and ability to manage multiple stakeholders and projects. | If residing within commutable distance to one of our offices, a hybrid schedule would be requested, (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office. SUMMARY: Avetta’s SaaS platform connects the world’s leading organizations with qualified suppliers, contractors, and vendors. We bring unmatched visibility to companies through cloud-based technology and human insights to improve supply chair risk and compliance. As a result, we foster sustainable growth for businesses and their supply chains globally. Our SaaS subscription software is used by 85k+ active customers in over 100 countries. The Implementation Project Manager (IPM) is responsible for managing end-to-end implementation projects for Avetta’s Worker Management (WM) product through successful project completion. The IPM serves as a primary point of contact and a key representative of Avetta’s relationship with the client. This role requires deep expertise in the Avetta platform, strong working knowledge of worker management processes, and the ability to lead complex implementations through effective project management, stakeholder engagement, and clear communication. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage the end-to-end implementation of Worker Management (WM) for new clients and for existing client expansions. Lead and facilitate client kick-off meetings, setting expectations for scope, timelines, roles, and responsibilities. Ensure client configuration and business requirements documentation is accurate, complete, and formally approved, including successful completion of user acceptance testing (UAT). Define, manage, and deliver against detailed project plans, adhering to internal processes and timelines to ensure client and Avetta expectations are met (including project goals, timelines, contractor onboarding, and client engagement). Present and implement best-practice workflows, partnering with clients to align their internal processes with the Avetta platform. Actively engage in, monitor, and drive contractor/supplier onboarding activities, communicating progress, risks, and outcomes to internal and external stakeholders. Understand and advise on use-case scenarios involving standard versus non-standard configurations. Verify completion of internal testing for configurations and any developed functionality prior to client delivery. Serve as a subject matter expert (SME) on implementation processes, workflows, timelines, and best practices. Continuously analyze and improve implementation processes and procedures for both new and existing clients. Provide structured product feedback to Product Management, including client requirements, gaps, and enhancement opportunities. Collaborate directly with Product teams on system enhancements informed by client feedback and Worker Management product strategy. Maintain, update, and improve implementation-related project documentation and resources. Conduct occasional onsite client visits to better understand client operations, processes, and requirements to support discovery and solution design. PREFERRED QUALIFICATIONS: Fluency in Portuguese and Spanish with the ability to conduct professional verbal and written communication with clients and suppliers. Excellent communication skills — interpersonal, written, and public speaking. Strong customer service orientation with the ability to build trust and credibility with internal and external stakeholders. Highly organized with the ability to manage multiple clients and projects concurrently. Strong leadership skills and the ability to work effectively in a collaborative, team-based environment. Comfortable using technology and able to clearly explain technical concepts to non-technical audiences. Strong attention to detail, particularly when monitoring data and analyzing reports related to worker performance, client satisfaction, and user adoption. Proven ability to hold stakeholders accountable, manage deadlines, and navigate escalation processes. Strong organizational and time management skills with the ability to prioritize competing demands. Ability to analyze and improve job processes and protocols while anticipating and managing change in a fast-paced, global business environment. Ability to identify, engage, and manage necessary resources, including personnel and budget considerations. Ability to adapt communication style and shift discussion direction based on client feedback or changing circumstances. Demonstrated problem-solving skills with the ability to think creatively and efficiently. IDEAL EDUCATION & TRAINING: Project Management Professional (PMP) or similar certification preferred; equivalent experience may be accepted. 3 years of project management and/or software implementation experience, preferably within SaaS environments. Experience using project management software. Bachelor’s degree in Business, Project Management, or a related field. Professional certifications (e.g., Six Sigma) are a plus. At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training. The salary range for this position is $95,000.00 - $120,000.00 per year, with a potential bonus. We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO. Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply. To apply for the Implementation Project Manager position, please submit your online application by February 28, 2026, at 11:59 PM PST. #LI-REMOTE #LI-REMOTE

Lead UX design system evolution, collaborate cross-functionally, conduct usability testing, create wireframes and prototypes, and mentor UX team members. | 5+ years UX/Product design experience with SaaS/B2B focus, proficiency in prototyping tools, user-centered design, Agile environment experience, and knowledge of accessibility standards. | SUMMARY Are you ready to ignite your creativity and drive innovation as a Software UX Product Designer at Avetta? Step into a dynamic role where you'll be at the forefront of revolutionizing supply chain safety, sustainability, and security. Avetta's SaaS platform is the backbone of one of the world's largest supply chain risk networks, spanning 130 countries and serving 500 enterprise organizations, managing over 130,000 suppliers and 1.6 million contract workers. We're dedicated to crafting intuitive, accessible solutions for large-scale organizations and their supply chain partners. As a Software UX Product Designer, you'll be part of a collaborative team of skilled Product Managers, Designers, and Frontend Engineers, shaping groundbreaking solutions to tackle existing and emerging safety (EHS), sustainability (ESG), and risk management challenges head-on. If you're driven by the prospect of harnessing cutting-edge technology to enhance worker health, safety, and environmental stewardship, we want you on our team. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Lead the evolution of our UX design system, refining workflows, and processes to enhance user experience. • Be the voice for usability and accessibility, ensuring they're integral to every aspect of our projects. • Collaborate closely with cross-functional teams to define project goals, requirements, and priorities. • Drive user-centricity through rigorous usability testing and prototyping, guiding projects toward success. • Translate user insights, business goals, and requirements into elegant, functional designs. • Present visionary design concepts, contributing to the full spectrum of the design process. • Craft wireframes, mockups, and prototypes that transcend platforms, devices, and screen sizes. • Foster the growth of our Design System, emphasizing functionality, modularity, and accessibility. • Partner with engineering to ensure seamless implementation of designs to the highest standards. • Communicate design recommendations effectively across relevant teams. • Mentor fellow UX team members, sharing best practices and methodologies. IDEAL EXPERIENCE: • Bachelor's Degree in relevant field • A standout portfolio showcasing your expertise in user research, testing, and design. • 5+ years of experience in UX or Product design, with a focus on e-commerce, enterprise, B2B, or SaaS. • Proven track record in Agile/Scrum environments. • Proficiency in user research, usability testing, and user-centered design principles. • Ability to translate design concepts into actionable Agile/Scrum tasks. • Up-to-date knowledge of design patterns, trends, and best practices. • Outstanding communication and interpersonal skills. • Genuine empathy for users and an innate ability to meet their needs. • Strong problem-solving skills and adaptability in dynamic environments. • Proficiency in Figma, Maze, and other prototyping tools. • Understanding of web technologies and responsive design standards. • Familiarity with WCAG 2.2 AA and AAA rules. • Knowledge of native iOS and Android user patterns. • Experience in designing diverse platforms and solutions. At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training. The salary range for this position is $80,000 - $190,000 per year, with a potential bonus. We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO. Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply. To apply for the UX Product Designer position, please submit your online application by October 31, 2025, at 11:59 PM PST. #LI-Remote

The Global Paid Media Marketing Manager develops and executes Avetta's global media strategy across key digital channels. This role includes managing media vendors, optimizing paid media campaigns, and reporting on key performance indicators. | Candidates should have a Bachelor's degree in Marketing or a related field and 6+ years of experience in B2B SaaS Marketing. A proven track record in media strategy and performance analysis is essential. | SUMMARY The Global Paid Media Marketing Manager is responsible for developing, executing, and optimizing Avetta's global media strategy across key digital channels, including search, display, social, and programmatic advertising. This role will maximize performance by managing media vendors, paid media campaigns, and key performance indicators (KPIs). The role includes setting regional goals, forecasting media spend, and managing a global media budget across multiple regions (NORAM, LATAM, EMEA, APAC). This individual will work cross-functionally with internal marketing teams to ensure strategic alignment and performance optimization. If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home). Remote work may be considered for those outside of commutable distance to an office. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop and execute a comprehensive global paid media strategy aligned with Avetta’s marketing goals. Establish and manage relationships with media vendors, overseeing contract negotiations and securing optimal placements. Own and be accountable for paid media channels, setting clear KPIs such as CTR, CPL, conversion rates, and ROI, and regularly reporting on performance to the VP of Growth Marketing. Set regional media goals and collaborate with regional teams to ensure successful execution. Forecast media performance and spend, optimizing strategies to maximize ROI. Regularly analyze media activity and provide insights and recommendations for improvement. Manage global media budget, ensuring alignment with overall marketing objectives by allocating spend based on data-driven insights and regional performance trends. Oversee invoice tracking and financial reporting to maintain budget adherence across regions. Analyze campaign performance against KPIs, adjusting strategies based on data-driven insights. WEBINAR MANAGEMENT & CONTENT REUSE: Purchase and manage webinars from publishers as part of paid media buys. Ensure webinar content aligns with campaign themes, overall brand messaging, and corporate objectives. Coordinate with internal teams to repurpose webinar content across multiple formats and channels for maximum impact. Work with Integrated Campaign Managers to integrate webinar content into broader campaign strategies, while executing the paid media portion of those campaigns. Oversee the availability and accessibility of webinar content for marketing stakeholders, ensuring alignment with campaign execution. CROSS-FUNCTIONAL COORDINATION: Work closely with internal stakeholders, including Campaign Managers, Marketing Ops, Content & Design, Product Marketing, and regional marketing teams, ensuring alignment between media strategy and broader marketing initiatives. Ensure seamless communication and collaboration on campaign goals, messaging, and execution strategies. Clearly communicate media placement needs to internal stakeholders, ensuring timely execution of deliverables. REPORTING & PERFORMANCE ANALYSIS: Track and report on global paid media performance, including campaign effectiveness, CPL, ROI, and attribution modeling to understand media impact on revenue. Measure and analyze sourced MCLs, MQLs, SQLs, and contribution to new business pipeline. Provide insights into regional media performance and recommend optimizations. IDEAL QUALIFICATIONS: Bachelor’s degree in Marketing, Communications, or a related field. 6+ years of experience in B2B SaaS Marketing, with at least 3-5 years managing media vendors and global paid media campaigns. Proven track record in media strategy, vendor management, and performance analysis. Strong ability to set goals, forecast media spend, and analyze ROI. Experience working with CRM and marketing automation tools (e.g., Salesforce, Marketo). Excellent communication, collaboration, and project management skills. Ability to work in a fast-paced, dynamic environment. Certifications in digital marketing, paid media, or marketing analytics (preferred). Ongoing professional development in paid media and performance marketing. PREFERRED QUALIFICATIONS: Experience with global media planning and budget management. Familiarity with webinar platforms such as ON24 and CVENT. Experience with AI-driven marketing tools for media optimization. Strong understanding of digital advertising platforms and audience targeting strategies. At Avetta, we are committed to salary transparency to ensure equitable hiring practices and promote trust. The salary range included in this job posting is based on internal and market data and the role's responsibilities. The final compensation offered to a candidate will be determined by several factors, including work location, job-related skills, experience, and relevant education or training. The salary range for this position is $65,000 - $148,500 USD per year, with a potential bonus. Benefits included: Health, Dental, and Vision Insurance 401(K) Paid Time Off To apply for the Global Paid Media Marketing Manager position, please submit your online application by August 22, 2025, at 11:59 PM PST. #LI-REMOTE