AvantStay

Oversee operational performance across multiple markets, ensuring standards, efficiency, and guest satisfaction, while managing P&L and leading teams. | Requires 10+ years in operations leadership within hospitality, property management, or similar, with experience managing large, distributed teams and P&L. | Who we are AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. What we are looking for We’re seeking an experienced Vice President of Operations to oversee operational performance across AvantStay’s nationwide footprint. This leader owns the execution of our operating model at scale — ensuring strong market performance, a seamless guest experience, and profitable operations across 2500+ properties in 50+ markets. The role has executive ownership of Market Operations and Guest Experience, partnering closely with Central Operations, Owner Experience, Finance, Product & Engineering, and People & Talent. You’ll serve as a senior leader within the company, translating strategy into consistent, high-quality execution across a complex, distributed operation. What you’ll do Market Operations Leadership Own operational performance across 2,500+ properties and 50 markets, ensuring consistent standards, efficiency, and profitability at scale. Provide executive leadership to regional and market-level teams across a distributed, multi-market organization. Ensure markets consistently meet or exceed KPIs related to guest satisfaction, homeowner outcomes, operational efficiency, and contribution margin. Partner with Central Operations on vendor strategy, quality standards, onboarding, and regulatory compliance. Support new market launches, expansions, and performance turnarounds as the business grows. Guest Experience Leadership Provide executive oversight of the Guest Experience organization, led by a Director of Guest Experience. Ensure the end-to-end guest journey — from pre-arrival through post-stay — is tightly integrated with market operations. Review and guide performance across key guest metrics, including CSAT, NPS, response times, and resolution quality. Serve as the executive escalation point for high-impact guest issues, ensuring effective resolution and systemic improvement. Partner with Product and Engineering to improve guest-facing tools, workflows, and automation. Operational Strategy & Execution Translate company strategy into clear operational priorities, metrics, and execution plans. Establish operating rhythms, reporting, and accountability frameworks across Market Operations. Lead cross-functional initiatives to improve systems, processes, and tools that enable consistent execution at scale. Use data and guest feedback to identify and drive continuous improvement opportunities. Financial & Business Management Own operational P&L performance, including cost management, margin optimization, and productivity. Partner with Finance on budgeting, forecasting, and long-range operational planning. Identify opportunities for operational leverage, efficiency gains, and scalable growth. People & Leadership Build, develop, and retain a strong operations leadership bench. Partner with People & Talent on org design, succession planning, and leadership development. Champion a culture of accountability, ownership, and operational excellence. What You’ll Bring 10+ years of operations leadership experience in hospitality, property management, real estate, or market place businesses. Proven experience leading large, distributed operations across multiple markets. Track record of scaling teams, systems, and processes in a high-growth environment. Experience owning operational P&L and managing complex cost structures. Strong strategic, analytical, and executional leadership skills. Excellent cross-functional communication and executive presence. Willingness and ability to travel up to 25% of the time. Compensation and Benefits Annual salary range $190,000-225,000 Annual performance bonus Equity Generous employer-sponsored healthcare insurance (medical, dental, vision) Unlimited paid time off Complimentary and discounted stays at AvantStay properties Paid parental leave Remote work stipend Wellness stipend When you join AvantStay You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay. Equal Employment Always We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Identify and pursue new sales prospects, negotiate deals, maintain client relationships, and analyze sales data in the luxury short-term rental market. | Bachelor’s degree, 3+ years in luxury short-term vacation rental sales, real estate license, strong communication, marketing, negotiation, and organizational skills. | Who we are... AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture-funded and growing rapidly in the explosive $100B+ STR industry. What we are looking for… We are seeking a self-motivated Sales Executive who will be responsible for discovering and pursuing new sales prospects, negotiating and closing deals while maintaining customer satisfaction. What you’ll do… Research and recommend prospects for new business opportunities through cold outreach, e.g. cold calls, cold emails, LinkedIn Inmail, DMs, Messenger, etc. Run the prospect through end to end sales cycle. Focus on building relationships with HOAs, multifamily developments, and hotels Build and foster relationships with real estate agents band brokerages Build and maintain relationships with clients and prospects. Negotiate property management agreements Assist in onboarding new prospects. Work with exiting homeowners to retain home in portfolio. Stay current with trends and competitors to identify improvements or recommend new products. Collect and analyze information and prepare data and sales reports. Attend workshops to learn more technical and professional skills for the job. Build and maintain professional networks. Meet with potential clients to determine their needs. Perform other duties as assigned. Bachelor’s degree in real estate, business, or a related field 3 years (min) of experience in a luxury short-term vacation rental sales is required Real estate license is required Self-motivated with results-driven approach Thorough understanding of marketing and negotiating techniques Ability to create and deliver effective presentations Strong written and oral communication skills Strong attention to detail Excellent organizational and time management skills Compensation: Base salary + competitive commission structure; on target annual earnings estimated at $185,000 Equity Generous company-sponsored insurance (medical, dental, vision, life, etc.) Flexible paid time off Complimentary and discounted stays at AvantStay properties Pre-tax retirement savings plans offered via Betterment Paid parental leave Fitness reimbursement Cell phone reimbursement

Lead and scale multi-market operations teams, launch new markets, integrate acquisitions, drive operational excellence, manage budgets, and collaborate cross-functionally to improve guest and owner outcomes. | Proven operational leader managing 50+ people across multiple markets, experience launching new markets and integrating acquisitions, strong data skills, excellent leadership and communication, and willingness to travel up to 50%. | Who we are AvantStay delivers world class, authentic, tech-enabled short-term rental ("STR") group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. What we are looking for We are seeking a strategic and hands-on Director of Market Operations & Strategy to oversee multiple markets and drive operational excellence. This role blends market leadership with central operational strategy: you'll lead high-performing local teams, launch new markets, integrate acquisitions, and scale systems that improve both guest satisfaction and owner outcomes. The ideal candidate combines quantitative rigor with operational savvy, thrives in ambiguity, and knows how to balance strategic leadership with a roll-up-your-sleeves mindset. What you'll do • Lead multi-market operations. Oversee Regional Area Managers, Area Managers, and General Managers across multiple geographies; manage teams of 50+ with a culture of accountability, innovation, and continuous improvement. • Coach layered management. Provide guidance and development across multiple levels of management, ensuring leaders at each layer are empowered, aligned, and equipped to succeed in a matrixed organizational structure. • Launch & scale new markets. Build operational playbooks to enter new geographies, ensuring successful stand-ups across staffing, vendor networks, owner onboarding, and guest experience. • Integrate local acquisitions. Lead operational integration of newly acquired property management businesses (including small/mid-size operators), aligning them to AvantStay's systems, standards, and culture. • Operational excellence. Ensure markets meet or exceed KPIs including guest satisfaction (CSAT, NPS), owner retention, quality standards, and financial performance. Drive efficiency in cleaning, maintenance, and vendor management. • Owner relations. Build strong, trust-based relationships with property owners. Serve as a strategic partner by understanding their goals, aligning them with operational objectives, and providing transparency through effective communication and reporting. • Financial & strategic management. Own budgets across markets; track and improve unit economics, overhead costs, and portfolio profitability. • Data-driven leadership. Use spreadsheets, dashboards, and reporting tools to guide decision making and improve operations. Partner with Data, Product, and Engineering to leverage technology that scales quality and efficiency. • Cross-functional collaboration. Serve as the voice of the field for central functions including Product, Engineering, Finance, and CX. Ensure alignment on strategy and execution. Requirements What you'll bring • Proven success as an operational leader managing 50+ people across multiple markets. • Experience launching new markets or business lines, building scalable processes, and delivering strong unit economics. • Demonstrated ability to integrate acquisitions, including cultural alignment, systems migration, and operational uplift. • Comfort working with data and spreadsheets (Excel/Google Sheets) to analyze performance, track KPIs, and inform strategy. • Strong leadership and communication skills, able to inspire and develop teams while influencing executives and cross-functional partners. • Willingness to travel up to 50% time to oversee market performance and team development. Benefits • Salary range of $120,000-130,000 per year, dependent on skills and experience • Annual bonus based on performance • Equity • Generous company-sponsored insurance (medical, dental, vision, life, etc.) • Flexible paid time off • Complimentary and discounted stays at AvantStay properties • Pre-tax retirement savings plans offered via Betterment • Paid parental leave • Fitness reimbursement • Cell phone reimbursement When you join AvantStay You'll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we're about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay. Equal Employment Always We're proud to be an equal opportunity employer and we celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. No soliciting from staffing agencies. Thank you!