AvalonBay Communities

Lead and develop a team responsible for bank and escrow account reconciliations, ensuring accuracy, compliance, and process efficiency. | 7+ years in cash reconciliation or financial services, proficiency in Cadency or similar systems, strong leadership skills, and knowledge of GAAP. | Overview AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term. Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. The Role AvalonBay is seeking a Senior Manager of Cash Reconciliation to lead a high-performing team responsible for reconciling bank and escrow accounts across the organization. This is a strategic leadership role focused on ensuring accurate financial reporting, driving process improvements, and enhancing banking system architecture in collaboration with cross-functional teams. What You’ll Do As the Senior Manager, you will: • Set strategic goals for the Cash Reconciliation team and align them with broader Financial Services objectives. • Lead and develop a team of specialists through recruiting, training, coaching, and performance management. • Oversee monthly reconciliations of bank, escrow, and petty cash accounts, ensuring resolution of discrepancies. • Partner with Accounts Payable, Payment Services, and other departments to streamline workflows and improve system architecture. • Manage the Cadency system including workflow setup, rule configuration, upgrades, and vendor relationships. • Monitor cash activity, approve bank transfers, and ensure compliance with internal controls and GAAP. • Drive process improvements and document procedures, policies, and controls. • Support internal and external audits related to cash activity. • Analyze corporate payroll accounts and prepare journal entries as needed. What You Bring Education & Experience: • Associate’s Degree in Finance, Accounting, or related field (Bachelor’s preferred) • 7+ years of relevant experience in cash reconciliation or financial services Skills & Abilities: • Proven leadership and team development experience • Strong knowledge of GAAP and internal controls • Proficiency in Cadency or similar reconciliation systems • Advanced skills in Excel, Word, MRI, and Salesforce • Excellent communication and cross-functional collaboration skills • Strong analytical, organizational, and time management abilities Preferred: • Completion of Cadency Certification Course How AvalonBay Supports You We know that our teams are the beating heart of our success and we’re committed to showing our appreciation. We offer: Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)

Oversee property operations, manage staff, ensure resident satisfaction, and meet financial goals. | High school diploma or GED, 5+ years in property management, 2+ years in leadership, experience with financial and community operations. | Overview Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it’s helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work. The Role Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here. AvalonBay Communities is searching for a Community Manager, a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort – the future of apartment management starts here! The Community Manager is responsible for the overall management of an apartment community or group of communities. You will be tasked with overseeing all aspects of the office operations, from leasing and resident relations to partnering with our maintenance teams, as well as ensuring financial performance goals are met. The Community Manager utilizes their leadership skills to create a better place to live and a top place to work. • Foster positive relationships with residents, addressing their concerns and resolving issues promptly. • Enforce lease agreements and community policies consistently and fairly. • Organize and manage resident events and initiatives to promote a sense of community. • Prepare and manage the property's budget, including revenue, expenses, and capital improvements. You Have: · High School diploma or equivalent (GED) required · Bachelor’s degree preferred · 5+ years of multi-family or related property management experience required, equivalent experience in retail and/or hospitality property management · 2+ years of people management experience · Experience managing community operations, including financial performance, customer service, communications, marketing, negotiation, crisis management, and staffing · Previous experience utilizing data/reports to develop solutions to sustain high standards of customer service, optimal revenue generation, and effective expense management as demonstrated by work products. · Successfully resolves resident issues as demonstrated by past work experience. · Experience supporting and developing subordinates and providing feedback and coaching to subordinates that result in improved performance · Ability to exercise professional judgment with composure. Manages contracts with third party service providers as demonstrated by previous work experience. How AvalonBay Supports You We know that our teams are the beating heart of our success and we’re committed to showing our appreciation. We offer: Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law. Applications will be accepted on an ongoing basis. AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)

Communicate with residents about services during renovations, respond to requests and complaints, coordinate with staff to resolve issues, and ensure compliance with policies and laws. | High school diploma or equivalent, 0-1 year customer service or leasing experience, strong communication skills, basic math and Microsoft Office proficiency, and ability to perform physical tasks. | Overview Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work. The Role The Coordinator Resident Service is responsible for implementing programs to address resident satisfaction with services provided during the renovation/rehabilitation process. This associate also responds to resident requests and inquiries and works to address resident concerns and issues in accordance with the company’s customer service standards. Essential Job Functions: • Communicates with residents to ensure residents are knowledgeable regarding community’s services, operating procedures, and issues during renovation/rehabilitation process. • Responds to resident requests, works with residents to minimize/resolve problems and complaints, and follows through to ensure issue is resolved. • Coordinates resident service issues with appropriate community staff, such as maintenance, concierge, leasing, and management and ensures resident issues are resolved in a timely manner. • Implements all applicable AVB policies and procedures and ensures compliance as needed. • Ensures compliance with all federal, state, and local laws, specifically Fair Housing regulations. Non-Essential Functions: All other tasks as assigned by the manager. Minimum Qualifications: Education: • High School diploma or equivalent (GED) required. Experience: • 0-1 year of multi-family leasing experience or in a customer service (e.g., hospitality, retail, etc.) organization. Knowledge, Skills and Abilities: • Reads and writes English as demonstrated by clear and concise written and verbal communications. • Creates and delivers group presentations on function-related subject matter and writes reports in a clear, concise form. • Performs basic arithmetic skills (measurement, addition, subtraction, multiplication, and division) to do basic calculations and analyses such as estimating, determining averages and percentages, and calculating totals as outlined under the Business Math Policy (8-01) in the AvalonBay Procedures Manual. • Performs basic Microsoft Office applications such as word processing, spreadsheets, and presentations. • Frequently operates general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine, and postage machine. • Exhibits ability to frequently stand, walk, stoop, kneel, crouch, crawl, and climb (stairs, ladders, etc.). • Occasionally operates motorized vehicles such as, but not limited to, a car, truck, van or golf cart. • Frequently transports objects of up to 30 pounds across variable distances and possesses the necessary mobility and flexibility to store and retrieve packages from shelving. Physical Demands: • Normal office environment Working Environment: • Normal office environment Training: • Satisfactory completion of AVB’s new hire orientation within 30 days of employment or the first training session offered after employment. • Satisfactory completion of AVB’s Managing a Customer Service Culture within 90 days of employment in the position or the first training session offered after employment in the position. • Any other applicable training assigned by the manager. How AvalonBay Supports You We know that our teams are the beating heart of our success and we’re committed to showing our appreciation. We offer: Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (https://jobs.avalonbay.com/benefits) for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization – including destination awards, ‘AvalonBay’s Very Best’ recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment.  We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. Applications are being accepted on an ongoing basis. AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (https://www.avaloncommunities.com/california-personnel-privacy-notice/)