Availity

Lead enterprise cybersecurity and risk programs ensuring audit readiness and data protection in a global cloud healthcare environment. | Executive cybersecurity leadership in healthcare with expertise in HITRUST, SOC certifications, and securing PHI in cloud environments. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Availity is seeking a Chief Information Security Officer to lead the company’s enterprise cybersecurity, security assurance, and technology risk programs. Reporting directly to the Chief Technology Officer, the Chief Information Security Officer is responsible for protecting Availity, its customers, and the highly sensitive healthcare information entrusted to its platforms. The successful candidate must have personally led significant healthcare security audit and assurance programs, including multiple Health Information Trust Alliance assessment or certification cycles, multiple System and Organization Controls examination cycles, major healthcare customer audits, and remediation of significant findings. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Significant executive cybersecurity leadership experience, with substantial cybersecurity leadership experience in healthcare. Demonstrated experience protecting PHI and other regulated healthcare data in a large-scale, cloud-based healthcare technology environment. Direct executive accountability for major healthcare security audits, certifications, customer assessments, and regulatory examinations. Personal leadership of multiple HITRUST assessment or certification cycles and multiple SOC examination cycles. Experience leading complex healthcare customer security audits and assessments, including remediation of significant findings and prevention of repeat findings. Experience establishing continuous audit readiness, automating control monitoring, and automating audit evidence collection. Experience operating security programs across multiple cloud providers and securing highly distributed, virtual, and international teams. Experience establishing controls for cross-border access to healthcare information and systems containing PHI or other sensitive healthcare data. Board and executive-level communication experience, including presentation of security posture, audit results, risks, incidents, findings, and remediation status. Strong knowledge of cloud security, software security, identity, data protection, security operations, incident response, and cyber resilience. Proven ability to build and lead high-performing security organizations across multiple countries. Preferred Qualifications: Security leadership experience in a large healthcare technology company serving health plans and healthcare providers. Experience with healthcare transaction networks, regulated healthcare data exchanges, large API ecosystems, and major healthcare customers. Experience consolidating overlapping security frameworks into a common control environment and materially reducing recurring audit time and cost. Experience implementing continuous control monitoring across multiple cloud providers. Experience with AI security and governance, acquisition integration, and security teams distributed across the United States and India. What you will be doing: Enterprise cybersecurity leadership Develop and execute a multi-year cybersecurity strategy aligned to business strategy, customer commitments, technology direction, and risk tolerance. Set the enterprise security vision, priorities, policies, standards, operating model, and accountability across technology, product, engineering, business, and corporate functions. Ensure security is built into application development, cloud architecture, data platforms, APIs, AI capabilities, and other core technology capabilities. Security assurance, audits, and continuous compliance Own Availity’s enterprise security audit and assurance strategy, including continuous readiness for customer, external, regulatory, and internal audits. Lead major healthcare assurance programs, including HITRUST, SOC examinations, customer security audits, and remediation of significant findings. Simplify, standardize, and automate the control environment, including automated control monitoring and reusable audit evidence across cloud environments. Track findings, exceptions, risks, evidence requirements, owners, deadlines, and remediation commitments with clear executive visibility. Board and executive engagement Serve as the principal cybersecurity advisor to the CTO, executive leadership team, and Board of Directors. Translate complex technical risks into business, customer, financial, operational, and reputational impact. Give candid updates on audit posture, material findings, accepted risks, incidents, emerging threats, and areas requiring investment or Board attention. Multi-cloud and global security Establish a consistent security model across multiple cloud providers, including identity, workloads, applications, networks, data, logging, detection, and privileged access. Secure Availity’s highly virtual and international operating model, including teams outside the United States that appropriately access or support systems containing PHI and sensitive healthcare data. Ensure international operations are incorporated into audits, control testing, incident response, training, and risk management. Security operations, incident response, and resilience Ensure Availity can rapidly detect, investigate, contain, communicate, and recover from security incidents. Lead significant cyber incident response when required and coordinate across technology, legal, privacy, compliance, communications, customers, and executive leadership. Regularly test recovery from disruptive events involving cloud services, identities, APIs, software supply chains, third parties, international operations, AI systems, and healthcare platforms. Future security strategy Prepare Availity for the next three to five years of cybersecurity risk, including AI security, machine and workload identity, software supply chain risk, automation, and cyber resilience. Establish AI security standards that protect sensitive healthcare data, control autonomous actions, support auditability, and manage third-party AI platform risk. Build, develop, and retain a high-performing global security leadership team and succession pipeline. Customer and external leadership Represent Availity as a trusted security executive with major health plans, providers, partners, auditors, regulators, and industry forums. Respond credibly and transparently to customer security concerns and strengthen Availity’s reputation as a trusted healthcare technology platform. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Provide senior technical leadership for data platform design and member-facing application ownership. | Bachelor's degree and 6+ years Agile development experience with expertise in data architecture, Scala, Python, and AWS. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. The Software Engineer IV will provide senior technical leadership for the design, development, and operation of Availity’s data platform processes and services. This role is responsible for building and operating the data processes that support reliable, secure, and scalable data ingestion, storage, processing, and access across the organization, while owning a member-facing membership application end to end. As a leading member of the team, this engineer will drive architecture and design decisions, translate business and platform requirements into technical designs, establish engineering standards, and mentor other engineers through disciplined execution. This individual partners closely with product, application engineering, information management, and analytics teams to ensure the platform and the membership application meet current and future business needs, while keeping a keen eye on overall performance, reliability, and data integrity. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: 6+ years of progressive work experience developing software products in an Agile and/or iterative development environment. Bachelor’s degree in Computer Science, Information Systems, or Information Management. Master’s degree preferred but not required. Proven commitment to working in a senior engineer role, including mentoring and design guidance. Direct experience with data modeling and data architecture design, with a solid understanding of database technology including SQL and NoSQL databases. Strong experience building and maintaining data pipelines and data processes capable of handling large volumes of data in a stable and observable manner. Experience building and consuming RESTful APIs and web services for both internal and external use. Proficiency with the following languages & frameworks: Scala Python (including NumPy, Pandas, and related data libraries) SQL databases Scripting languages such as SQL, HTML, JavaScript, or Shell A data processing framework such as Spark, Flink, or similar AWS experience or equivalent cloud experience. Experience with automated unit testing and acceptance testing frameworks. Working experience with source code version control (preferably Git and GitHub/GitLab). Working knowledge of the Software Development Lifecycle, building CI/CD pipelines, and practicing Test Driven Development. Experience with Docker and Kubernetes (EKS) is a plus. Experience with Terraform is a plus. Knowledge of the healthcare industry is a plus. What will set you apart: Healthcare industry experience, particularly with membership, eligibility, or benefits data. Experience owning and evolving core data or platform infrastructure at scale. Experience improving engineering productivity through standards, tooling, and automation. Background in reliability, performance optimization, or large-scale distributed systems. Adherence to engineering best practices. What you will be doing: Designing and developing scalable, maintainable, data-driven systems and data processes that demonstrate best practices. Owning a membership application end to end — from detailed design, documentation, and development through unit testing, deployment, and ongoing maintenance. Building and maintaining data pipelines and processes capable of handling large volumes of data in a stable and observable manner. Improving the speed, efficiency, and scalability of the continuous integration environment, automating wherever possible using Python, SQL, RESTful APIs, and other frameworks. Applying modern software architecture patterns (distributed systems, microservices, etc.) to build well-structured, reusable, maintainable, and intentionally designed code. Consulting on the design and development of databases, writing database queries and required table definition modifications. Leveraging CI/CD principles using Git, Jira, and AWS. Creating standards for and documenting the systems you help build. Reviewing code written by other team members and collaborating with software and data engineers in the design and code review process. Coaching and mentoring junior engineers and providing design guidance across the team. Partnering with all stakeholders to determine technical feasibility, estimate work efforts, and identify potential slippage or inter-team dependencies. Innovating and sharing ideas to improve products and processes, big and small. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Manager resume review Recruiter video interview Manager video interview Technical assessment Panel video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Provide Tier 1 and Tier 2 support for a 24x7x365 production platform, focusing on system health monitoring and incident management. | Requires 2-5 years in application or production support with strong SQL, Linux, monitoring tools, basic cloud knowledge, and scripting skills. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Provides Tier 1 and Tier 2 support for customers and internal teams while supporting a 24x7x365 production platform. Responsible for monitoring system health, troubleshooting issues, managing incidents, and ensuring reliable application performance. Acts as a key interface with customers and internal stakeholders. Sponsorship, in any form, is not available for this position. Location: Remote, US Key Responsibilities: Platform & Production Support Monitor system health, performance, and alerts using enterprise tools (e.g., Splunk, Grafana, New Relic) Support batch and real-time processing; troubleshoot failures and reprocess as needed Investigate production issues and manage escalations Validate processing results and ensure system stability Perform FTP/file transfer support (including credential updates) Participate in rotating on-call support Customer & Technical Support Provide Tier 1/2 support for customer issues and inquiries Troubleshoot application and technical problems Escalate complex issues appropriately Ensure timely, professional communication with customers Educate users and improve self-service capability Documentation & Collaboration Document incidents, resolutions, and processes Maintain knowledge base and support procedures Follow SLAs and operational standards Collaborate across teams to resolve issues Automation & Problem Solving Automate manual tasks where possible Perform root cause analysis Handle multiple priorities in a fast-paced environment Required Qualifications: Experience & Education Associate degree in Computer Science or related field OR equivalent experience 2–5 years in application/production support (Tier 1/2) Experience supporting high-availability systems Technical Skills SQL and database knowledge (Oracle, PostgreSQL, MongoDB, etc.) Familiarity with Linux/Unix systems Understanding of programming concepts (Java, JavaScript, etc.) Experience with monitoring tools (Splunk, SolarWinds, New Relic) File transfer (FTP) experience Basic cloud knowledge (AWS, Azure, or GCP) Scripting/automation skills Other Skills Strong troubleshooting and analytical ability Ability to multitask and prioritize Strong written and verbal communication Proficiency in Microsoft Office Preferred Qualifications: Bachelor’s degree in related field Experience with Docker/Kubernetes Experience with AWS tools (EC2, S3, IAM) Familiarity with Grafana, Prometheus, Loki Healthcare EDI knowledge (ANSI X12, HL7, C-CDA) Programming experience Work Conditions: Remote or office-based Standard hours with on-call rotation Occasional weekend work Up to 5% travel Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Manager resume review Recruiter video interview Manager video interview Panel video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Lead and scale product operations to improve planning, governance, and execution across product teams. | 8+ years in product operations or related fields with leadership experience and strong operational and analytical skills. | We are seeking a strategic and execution-oriented Director of Product Operations to build and scale operational excellence across the product organization. This leader will drive cross-functional alignment, optimize product development processes, improve planning and governance, and enable product teams to operate efficiently at scale. The ideal candidate will bring a rare blend of strategic thinking, operational excellence, and cross-functional leadership to help scale how Availity's product organization operates. This person will have the opportunity to shape planning, prioritization, governance, and execution across a complex healthcare technology environment-driving clarity, speed, and alignment at scale. The strongest candidates will thrive in ambiguity, influence at the executive level, use data to improve decision-making, and build operating models that help teams deliver better product outcomes for the market. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: • Passionate about shaping how product organizations operate, scale, prioritize, and execute, which provides broad influence across the business. • Enjoys using data, process discipline, and stakeholder management to unlock better outcomes. • If you are seeking mission driven work that is tied to real healthcare outcomes. To be qualified for this position you have: • Bachelor's degree in Business, Engineering, Computer Science, or related field; MBA preferred. • 8+ years of experience in Product Operations, Product Management, Program Management, Strategy & Operations, or related functions. • 3+ years of people leadership experience managing high-performing teams. • Strong understanding of product development methodologies including Agile, Scrum, and Lean practices. • Proven experience implementing operational processes and scaling cross-functional organizations. • Advanced analytical and problem-solving skills with experience using data visualization and reporting tools. • Excellent communication, facilitation, and executive stakeholder management skills. • Experience with product management and collaboration tools such as Jira, Aha!, Productboard, Confluence, Asana, or similar platforms. • Ability to balance strategic thinking with hands-on execution in a fast-paced environment. • Experience supporting SaaS, technology, or digital product organizations. • Familiarity with OKRs, product analytics, and customer feedback systems. • Experience leading organizational change initiatives or PMO transformations. • Strong financial, forecasting, and resource planning capabilities. You will set yourself apart with: • Healthcare Technology and/or Technology experience • Proven track record in influencing decisions, surface risks, and driving alignment across competing priorities • Ability to scale in a high-growth environment What you will be doing: • Developing and leading the Product Operations function to support product strategy, planning, execution, and measurement. • Establishing scalable processes, frameworks, and operating rhythms across Product, Engineering, Design, Customer Success, Sales, and Marketing. • Driving product portfolio planning, roadmap governance, prioritization frameworks, and quarterly business reviews. • Building reporting systems and dashboards to track product performance, delivery metrics, customer outcomes, and operational KPIs. • Partnering with Product leadership to improve decision-making through data analysis, insights, and business intelligence. • Optimizing product development lifecycle processes including intake, prioritization, release management, and post-launch reviews. • Leading tooling and systems strategy for product management platforms, workflows, and documentation standards. • Facilitating cross-functional communication and alignment to ensure organizational transparency and execution consistency. • Identifying operational bottlenecks and implement continuous improvement initiatives across teams. • Supporting strategic initiatives including organizational scaling, change management, and process transformation. • Managing and mentoring Product Operations team members and foster a culture of accountability and continuous improvement. Availity culture and benefits: • Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here! • We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates - if you're near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we've got teams in the office. • Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! • Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. • We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! • We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. • Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. • Interested in furthering your education? We offer education reimbursement! • Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. • Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: • Recruiter Recorded Video Pre-Screen • Video Panel Interview with Product and Engineering Leaders • Final Video Interview with Chief Product Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Lead product operations to support strategy, planning, and execution by establishing scalable processes across departments. | Bachelor's degree and 8+ years in product operations or related functions with strong leadership and product development methodology knowledge. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. We are seeking a strategic and execution-oriented Director of Product Operations to build and scale operational excellence across the product organization. This leader will drive cross-functional alignment, optimize product development processes, improve planning and governance, and enable product teams to operate efficiently at scale. The ideal candidate will bring a rare blend of strategic thinking, operational excellence, and cross-functional leadership to help scale how Availity’s product organization operates. This person will have the opportunity to shape planning, prioritization, governance, and execution across a complex healthcare technology environment—driving clarity, speed, and alignment at scale. The strongest candidates will thrive in ambiguity, influence at the executive level, use data to improve decision-making, and build operating models that help teams deliver better product outcomes for the market. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Passionate about shaping how product organizations operate, scale, prioritize, and execute, which provides broad influence across the business. Enjoys using data, process discipline, and stakeholder management to unlock better outcomes. If you are seeking mission driven work that is tied to real healthcare outcomes. To be qualified for this position you have: Bachelor’s degree in Business, Engineering, Computer Science, or related field; MBA preferred. 8+ years of experience in Product Operations, Product Management, Program Management, Strategy & Operations, or related functions. 3+ years of people leadership experience managing high-performing teams. Strong understanding of product development methodologies including Agile, Scrum, and Lean practices. Proven experience implementing operational processes and scaling cross-functional organizations. Advanced analytical and problem-solving skills with experience using data visualization and reporting tools. Excellent communication, facilitation, and executive stakeholder management skills. Experience with product management and collaboration tools such as Jira, Aha!, Productboard, Confluence, Asana, or similar platforms. Ability to balance strategic thinking with hands-on execution in a fast-paced environment. Experience supporting SaaS, technology, or digital product organizations. Familiarity with OKRs, product analytics, and customer feedback systems. Experience leading organizational change initiatives or PMO transformations. Strong financial, forecasting, and resource planning capabilities. You will set yourself apart with: Healthcare Technology and/or Technology experience Proven track record in influencing decisions, surface risks, and driving alignment across competing priorities Ability to scale in a high-growth environment What you will be doing: Developing and leading the Product Operations function to support product strategy, planning, execution, and measurement. Establishing scalable processes, frameworks, and operating rhythms across Product, Engineering, Design, Customer Success, Sales, and Marketing. Driving product portfolio planning, roadmap governance, prioritization frameworks, and quarterly business reviews. Building reporting systems and dashboards to track product performance, delivery metrics, customer outcomes, and operational KPIs. Partnering with Product leadership to improve decision-making through data analysis, insights, and business intelligence. Optimizing product development lifecycle processes including intake, prioritization, release management, and post-launch reviews. Leading tooling and systems strategy for product management platforms, workflows, and documentation standards. Facilitating cross-functional communication and alignment to ensure organizational transparency and execution consistency. Identifying operational bottlenecks and implement continuous improvement initiatives across teams. Supporting strategic initiatives including organizational scaling, change management, and process transformation. Managing and mentoring Product Operations team members and foster a culture of accountability and continuous improvement. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre-Screen Video Panel Interview with Product and Engineering Leaders Final Video Interview with Chief Product Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Lead enterprise cybersecurity and technology risk programs to protect healthcare information and advise CTO and Board. | Requires executive cybersecurity leadership in healthcare, cloud environments, and proven HITRUST and SOC certification management. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Availity is seeking a Chief Information Security Officer to lead the company’s enterprise cybersecurity, security assurance, and technology risk programs. Reporting directly to the Chief Technology Officer, the Chief Information Security Officer is responsible for protecting Availity, its customers, and the highly sensitive healthcare information entrusted to its platforms. The successful candidate must have personally led significant healthcare security audit and assurance programs, including multiple Health Information Trust Alliance assessment or certification cycles, multiple System and Organization Controls examination cycles, major healthcare customer audits, and remediation of significant findings. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Significant executive cybersecurity leadership experience, with substantial cybersecurity leadership experience in healthcare. Demonstrated experience protecting PHI and other regulated healthcare data in a large-scale, cloud-based healthcare technology environment. Direct executive accountability for major healthcare security audits, certifications, customer assessments, and regulatory examinations. Personal leadership of multiple HITRUST assessment or certification cycles and multiple SOC examination cycles. Experience leading complex healthcare customer security audits and assessments, including remediation of significant findings and prevention of repeat findings. Experience establishing continuous audit readiness, automating control monitoring, and automating audit evidence collection. Experience operating security programs across multiple cloud providers and securing highly distributed, virtual, and international teams. Experience establishing controls for cross-border access to healthcare information and systems containing PHI or other sensitive healthcare data. Board and executive-level communication experience, including presentation of security posture, audit results, risks, incidents, findings, and remediation status. Strong knowledge of cloud security, software security, identity, data protection, security operations, incident response, and cyber resilience. Proven ability to build and lead high-performing security organizations across multiple countries. Preferred Qualifications: Security leadership experience in a large healthcare technology company serving health plans and healthcare providers. Experience with healthcare transaction networks, regulated healthcare data exchanges, large API ecosystems, and major healthcare customers. Experience consolidating overlapping security frameworks into a common control environment and materially reducing recurring audit time and cost. Experience implementing continuous control monitoring across multiple cloud providers. Experience with AI security and governance, acquisition integration, and security teams distributed across the United States and India. What you will be doing: Enterprise cybersecurity leadership Develop and execute a multi-year cybersecurity strategy aligned to business strategy, customer commitments, technology direction, and risk tolerance. Set the enterprise security vision, priorities, policies, standards, operating model, and accountability across technology, product, engineering, business, and corporate functions. Ensure security is built into application development, cloud architecture, data platforms, APIs, AI capabilities, and other core technology capabilities. Security assurance, audits, and continuous compliance Own Availity’s enterprise security audit and assurance strategy, including continuous readiness for customer, external, regulatory, and internal audits. Lead major healthcare assurance programs, including HITRUST, SOC examinations, customer security audits, and remediation of significant findings. Simplify, standardize, and automate the control environment, including automated control monitoring and reusable audit evidence across cloud environments. Track findings, exceptions, risks, evidence requirements, owners, deadlines, and remediation commitments with clear executive visibility. Board and executive engagement Serve as the principal cybersecurity advisor to the CTO, executive leadership team, and Board of Directors. Translate complex technical risks into business, customer, financial, operational, and reputational impact. Give candid updates on audit posture, material findings, accepted risks, incidents, emerging threats, and areas requiring investment or Board attention. Multi-cloud and global security Establish a consistent security model across multiple cloud providers, including identity, workloads, applications, networks, data, logging, detection, and privileged access. Secure Availity’s highly virtual and international operating model, including teams outside the United States that appropriately access or support systems containing PHI and sensitive healthcare data. Ensure international operations are incorporated into audits, control testing, incident response, training, and risk management. Security operations, incident response, and resilience Ensure Availity can rapidly detect, investigate, contain, communicate, and recover from security incidents. Lead significant cyber incident response when required and coordinate across technology, legal, privacy, compliance, communications, customers, and executive leadership. Regularly test recovery from disruptive events involving cloud services, identities, APIs, software supply chains, third parties, international operations, AI systems, and healthcare platforms. Future security strategy Prepare Availity for the next three to five years of cybersecurity risk, including AI security, machine and workload identity, software supply chain risk, automation, and cyber resilience. Establish AI security standards that protect sensitive healthcare data, control autonomous actions, support auditability, and manage third-party AI platform risk. Build, develop, and retain a high-performing global security leadership team and succession pipeline. Customer and external leadership Represent Availity as a trusted security executive with major health plans, providers, partners, auditors, regulators, and industry forums. Respond credibly and transparently to customer security concerns and strengthen Availity’s reputation as a trusted healthcare technology platform. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Lead enterprise-wide transformation initiatives aligning people, process, and technology to improve operational efficiency and execution. | 8-12+ years in organizational transformation or related leadership roles with strong technical fluency and executive presence. | The Senior Director of Organizational Transformation is a senior operational leader who will shape how we work-driving enterprise-wide transformation that strengthens how we deliver, scale, and operate. Reporting to the Chief Operating Officer, you will partner across technology, operations, product, and delivery to turn strategy into durable operating models, streamlined processes, and measurable results. This is a hands-on, technically fluent role for a leader who can operate in the details and at the enterprise level-aligning people, process, and technology to lead complex, cross-functional change in a fast-moving healthcare technology environment. You will be fully focused on internal transformation, operational excellence, and execution rigor-building momentum, driving accountability, and making change stick. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work in this team: • You will join a mission-driven organization at meaningful scale-where transformation work directly improves how the healthcare ecosystem connects, collaborates, and serves patients. • Operate with real enterprise leverage: reporting to the COO gives you sponsorship, decision velocity, and the ability to drive adoption across functions. • Solve the hard problems of scale: help modernize operating models, simplify processes, and strengthen execution across a fast-moving healthcare technology environment. To be qualified for this position you: • 8-12+ years of experience in organizational transformation, strategy execution, operations, or technology-enabled change leadership • Bachelor's degree in Business, Organizational Development, Industrial Engineering, Information Systems, or a related field; Master's degree (MBA, MHA, MS) preferred. • Proven delivery of cross-functional programs (Ops + Product + Tech) with measurable outcomes (cost, cycle time, quality, reliability, NPS). • Strong background in technology-driven organizations, healthcare technology preferred. • Technical fluency sufficient to engage deeply with engineering, data, platform, and architecture leaders. • Comfort translating technical complexity into clear execution and operational decisions. • Strong analytical capability with a focus on outcomes, metrics, and continuous improvement. • Strong capability in process excellence. • Executive presence and ability to drive alignment across senior leaders, especially when priorities conflict. You will set yourself apart: • Proven track record in leading enterprise transformation initiatives end-to-end with measurable results. • Deep expertise within the healthcare technology space. You will be: Enterprise Transformation & Execution • Leading enterprise-level transformational initiatives that improve operating efficiency, delivery velocity, scalability, and customer impact. • Translating strategic priorities into clear execution roadmaps, milestones, and success metrics. • Driving transformation initiatives that span technology enablement, operating model evolution, and process modernization. Technical & Operational Partnership • Partnering closely with Technology, Product, and Operations leaders to ensure transformation initiatives are technically feasible, operationally sound, and scalable. • Apply systems thinking to modernize workflows, platforms, and delivery models. • Serve as a bridge between business strategy and technical execution, ensuring alignment across domains. Operating Model & Organizational Effectiveness • Designing and implementing future-state operating models that improve accountability, decision-making, and cross-functional collaboration. • Improving enterprise execution through clearer roles, interfaces, governance, and performance management. • Identifying bottlenecks and designing solutions that enable teams to operate more effectively at scale. Program Leadership & Delivery Discipline • Leading a high-impact, cross-functional initiatives with enterprise scope. • Establishing strong program management discipline including prioritization, dependency management, risk mitigation, and outcome tracking. Availity culture and benefits: • Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here! • We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates - if you're near Jacksonville, we have lots of • pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we've got teams in the office. • Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! • Don't feel like wearing business attire? Cool, you can wear jeans - we are a casual place. • We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! • We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. • Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. • Interested in furthering your education? We offer education reimbursement! • Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. • Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: • Recruiter Recorded Video Pre-Screen • Video Interview with Chief Human Resources Officer • Video Interview with Chief Operating Officer • Video Interview with Chief Executive Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers:

Lead go-to-market strategies and partner cross-functionally to translate market intelligence into narratives and sales tools. | Bachelor's degree with 10+ years B2B or healthcare marketing experience including 5 years leadership and proven product positioning and GTM execution. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. A technology company on a mission to take on the craziness and complexity of the US healthcare system and make it work better for everyone it touches, Availity is one of the best kept secrets in American healthcare. Enabling real-time collaborations between millions of providers and 95% of US health plans, our scale is humbling. Every year, we manage half of all provider-payer interactions, move about 10% of US GDP through our network, and mine our unmatched body of healthcare data for insight into what’s going right and wrong at each step in the patient journey – then shape innovations that unlock new ease and value for everyone in the system. Availity is no longer content to be one of healthcare’s best-kept secrets. The industry needs a louder champion—a provocative advocate and a voice of clarity in a system overdue for change. While new entrants chase valuations, we remain focused on something more meaningful: making the healthcare system work better for everyone it touches. Availity is seeking a strategic, market-savvy Director, Product Marketing to shape how our products are positioned, launched, and brought to life in the market. This is a high-impact leadership role for someone who thrives at the intersection of product, customer insight, storytelling, and growth. In this role, you will partner closely with leaders across product management, sales, customer success, and marketing to define go-to-market strategies that drive awareness, adoption, and revenue. You will translate market intelligence and customer needs into compelling positioning, differentiated messaging, and launch strategies that help our products stand out. This is an exciting opportunity for a leader who enjoys influencing strategy, building strong cross-functional partnerships, and turning complex ideas into clear, persuasive stories. You will also help shape how data, AI, and modern marketing tools are used to accelerate results, improve decision-making, and create better customer experiences. If you are equal parts strategist, storyteller, and operator—and you are energized by the chance to build market momentum and business impact—this role offers a unique opportunity to lead from the front. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: You will have the opportunity to shape the voice, market presence, and growth trajectory of a company transforming healthcare at massive scale. You will have the chance to shape strategy at a company with extraordinary scale, deep market reach, and one of the most powerful healthcare networks in the country. Passionate about driving transformation for a fast-growing healthcare technology company. To be qualified for this position you have: Bachelor’s degree in marketing, business, computer science, engineering, or a related field; MBA preferred. 10+ years of B2B technology or healthcare technology marketing experience, with at least 5 years in marketing leadership or management roles. Proven success developing and executing go-to-market strategies that drive awareness, pipeline, and revenue impact. Strong experience in product marketing, including positioning, messaging, launches, market research, competitive intelligence, and sales enablement. Ability to translate complex products and market insights into clear, compelling narratives for buyers, customers, and internal stakeholders. Demonstrated success partnering cross-functionally with product management, sales, customer success, engineering, and demand generation teams. Strong analytical skills with experience using data, KPIs, and market insights to guide strategy and measure performance. Familiarity with AI-enabled tools, marketing technology, analytics platforms, CRM, and automation tools to improve decision-making and scale impact. Excellent written, verbal, and presentation skills, with the ability to influence executives and serve as a compelling storyteller. Experience leading teams, managing budgets, and developing talent in a fast-paced, evolving environment. You will set yourself apart with: Proven track-record in helping an established company stand out more boldly and credibly in the market. Strong healthcare technology or B2B technology experience. Demonstrated success modernizing product marketing through AI, automation, and data. What you will be doing: Leading the development and execution of go-to-market strategies for products and solutions. Partnering cross-functionally with product, sales, customer success, and marketing teams to drive alignment and business impact. Conducting market, buyer, and competitive research to inform strategy, positioning, and growth opportunities. Defining clear, differentiated positioning, messaging, and storytelling that resonates with target audiences. Planning and supporting product launches, including communications, enablement, and cross-functional coordination. Creating and guiding content that supports the buyer journey, sales conversations, and market awareness. Partnering with demand generation and account-based marketing teams to drive pipeline and campaign effectiveness. Enabling sales and partner teams with tools, training, and content that strengthen customer engagement. Using data, analytics, and AI-enabled tools to improve decision-making, scale programs, and increase marketing effectiveness. Leading team performance, prioritize resources, and drive measurable outcomes across product marketing initiatives. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre-Screen Video Interview with the Chief Growth Officer Video Panel Interview Video Interview with Vice President, Go to Market Video Interview with Chief Product Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Lead design and operation of cloud-native infrastructure and container orchestration platforms with focus on AWS EKS. | Bachelor's degree and 5-7 years experience in cloud, DevOps, or platform engineering with strong Kubernetes and AWS expertise. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. As a DevOps Engineer IV, you will lead the design, implementation, manage, support and operation of cloud-native infrastructure and container orchestration platforms, with a primary focus on Kubernetes and AWS EKS. This role is responsible for driving platform reliability, scalability, automation, and operational excellence across critical SaaS and cloud-based workloads. You will work closely with Cloud Architecture, Security, and Engineering teams to modernize infrastructure, implement best practices, and enable application teams through self-service and platform capabilities. You will function as a senior technical leader, contributing to architectural decisions, mentoring engineers, and ensuring alignment with security, compliance, and operational standards. Sponsorship, in any form, is not available for this position. Location: Remote US Role Qualifications: Bachelor’s degree in Computer Science, Engineering, or equivalent experience 5–7 years of progressive experience in cloud, DevOps, or platform engineering roles Strong hands-on experience with Kubernetes including production cluster operations Experience with container technologies such as Docker Deep experience with AWS, including Amazon EKS Strong experience with Infrastructure as Code (Terraform, Terragrunt, CloudFormation) Experience designing and maintaining CI/CD pipelines (GitLab CI, Jenkins, GitHub Actions) Experience with observability and monitoring tools (CloudWatch, Prometheus, Grafana, Splunk, or similar) Strong scripting and automation experience (Python, Bash, or similar) Experience with Git-based workflows and version control best practices Familiarity with Agile/Scrum development methodologies Strong troubleshooting, performance tuning, and root cause analysis experience Excellent communication and cross-team collaboration skills Preferred: AWS certifications (Solutions Architect, DevOps Engineer, or Kubernetes-specific certifications such as CKA/CKAD) Experience implementing security best practices for Kubernetes (RBAC, network policies, secrets management) Experience with service mesh technologies (Istio, Linkerd) Experience with multi-cluster or hybrid Kubernetes environments Key Responsibilities: Kubernetes & Platform Engineering Design, deploy, and manage production-grade Kubernetes clusters, primarily on AWS EKS Build and maintain containerized workloads using Docker and Kubernetes best practices Define and enforce standards for containerization, deployment patterns, and cluster operations Implement scalable, highly available, and fault-tolerant platform architectures Infrastructure & Automation Provision and manage cloud infrastructure using Infrastructure as Code (Terraform, CloudFormation) Develop reusable modules and automation frameworks to enable self-service infrastructure Drive infrastructure standardization, cost optimization, and performance improvements CI/CD & DevOps Enablement Design and maintain CI/CD pipelines to support containerized application delivery Integrate automated testing, security scanning, and deployment strategies (blue/green, canary) Enable development teams with tooling, templates, and best practices for DevOps adoption Observability & Reliability Implement monitoring, logging, and alerting solutions for Kubernetes workloads and infrastructure Define SLOs/SLIs and drive improvements in system reliability and performance Lead incident response, root cause analysis (RCA), and continuous improvement efforts Security & Compliance Ensure Kubernetes and cloud environments meet security and compliance standards Implement secure configurations, access controls, and audit capabilities Partner with InfoSec teams to manage risk and compliance initiatives Leadership & Collaboration Mentor junior and mid-level engineers, providing technical guidance and career development support Collaborate with Cloud Architects and cross-functional teams to define platform strategy Contribute to technical documentation, architecture reviews, and internal knowledge sharing What You Will Be Doing: Leading Kubernetes (EKS) platform strategy and operational excellence initiatives Driving containerization and modernization efforts across applications Partnering with engineering teams to optimize deployment and runtime performance Supporting incident response and participating in on-call rotations Continuously improving automation, observability, and reliability capabilities Work Environment: Remote-first with flexible working options Collaborative, cross-functional DevOps and Cloud Operations culture Focus on continuous improvement, automation, and operational maturity Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Managers resume review Recruiter screen Manager video interview Panel video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Manage and optimize AWS cloud infrastructure using Infrastructure as Code and automation to ensure reliability and compliance. | 3-5 years cloud implementation experience, 4+ years AWS, proficiency in Terraform and Python, bachelor's degree or equivalent. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. As an Availity Cloud Operations Engineer III, you manage and optimize AWS cloud infrastructure with Infrastructure as Code, automation, and reliability. You lead modernization, enforce compliance, reduce costs, support SaaS products independently, and mentor junior associates. You will also handle coding and implementation based on designs from Cloud Architects. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelor’s degree or the equivalent in relevant work experience 3 - 5 years of progressive work experience with cloud implementations and infrastructure as code 4+ years of practical public cloud (AWS preferred) experience. Experience working with Product and Business Management teams a plus Experience working in an entrepreneurial company a plus AWS Certified Solutions Architect or similar is highly preferred Knowledge, skills, and experience to write detailed technical documentation Deep knowledge of IaC Terraform, Terragrunt, CloudFormation, Ansible Experience with CICD tooling such as Gitlab, Jenkins, etc. Experience with Kubernetes and other container technologies is a plus Scripting such as BASH, Powershell and Python Knowledge of development methodologies (primarily Agile/Scrum) Experience with AWS and common AWS services Experience with monitoring and logging solutions such as CloudWatch, Splunk, and NewRelic. Must be comfortable with git. Excellent communication. Absolutely, essential to perform at maximum efficiency within the team. Collaborative attitude. This role is part of a larger and dynamic team that nurtures collaboration. Strong technical, process, and problem-solving proficiency. Must have experience with Windows and Linux operating systems. Have working knowledge and experience with AMI image creation processes. What you will be doing: Provision and manage infrastructure using tools like Terraform, Ansible, or CloudFormation. Develop automation scripts and CI/CD pipelines (GitHub Actions) to streamline processes and monitor system health. Monitoring Service Now and Jira throughout the sprint cycle Participate in daily stand ups and status check in meetings Participate in on-call rotation for 24hr coverage. Read and understand system and functional requirements Write technical specifications Reports gaps in requirements to Technical Leads and Cloud Architects Prepares thorough documentation of work Consults with Cloud Architects and other business partners Accurately scopes project time and resources required to complete projects Reviews project scope and timeline estimate with senior staff Consults with Cloud Architects and business partners to confirm effort and resource estimates and testing plans and results. Performs unit testing and debugging. Establishes test conditions based on code specifications May work with Cloud Architects to resolve/debug errors Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Managers resume review Recruiter screen Manager video interview Technical panel video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Operate and improve API Gateway platform ensuring stability, automation, and integration in a cloud environment. | Senior-level cloud or platform engineer with 5+ years experience, strong AWS and API gateway knowledge, Terraform skills, and production system debugging expertise. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Availity is seeking a Cloud Engineer III to join our API Gateway team, supporting and evolving our production Tyk Gateway platform. This role is intended for a hands-on, senior-level engineer who thrives at the intersection of platform engineering, cloud infrastructure, and day-to-day operational excellence. The successful candidate will contribute directly to gateway stability, automation, and integration efforts while growing toward deeper architectural ownership over time. This is not an entry-level role nor a pure application engineering position. It is a platform-facing engineering role for someone comfortable working in production systems, debugging complex gateway issues, and translating architectural intent into reliable, repeatable implementations. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related field. • 5+ years’ experience as a Cloud Engineer or Platform Engineer supporting production systems. • Hands-on experience working with API gateways or reverse-proxy technologies (Tyk, DataPower, Kong, Apigee, NGINX, AWS API Gateway, or similar). • Strong working knowledge of AWS fundamentals, including networking, load balancing, IAM, and observability tools. • Practical experience with Terraform or other infrastructure-as-code tools, with an understanding of how architectural intent maps to deployed resources. • Proven ability to debug complex technical issues, follow incidents through to resolution, and contribute meaningfully to root cause analysis. • Experience writing clear technical documentation, runbooks, or operational guides. • Comfort working across team boundaries and supporting shared platforms used by many downstream consumers. Preferred Qualifications: • Direct hands-on experience operating or configuring Tyk Gateway in production. • Prior work on platform, middleware, or shared infrastructure teams. • Exposure to regulated or compliance-aware environments, where change discipline and traceability are important. • Experience integrating gateways with identity providers, centralized logging/metrics, or service discovery mechanisms. • Familiarity with containerized or Kubernetes-based environments (EKS or similar). What you will be doing: • Implement, operate, and improve the Tyk API Gateway platform in support of Availity’s production workloads. • Contribute to the stability and reliability of the gateway by identifying recurring issues, participating in root cause analysis, and delivering durable fixes through code and configuration. • Author, maintain, and review infrastructure-as-code (Terraform) for gateway components, environments, and supporting AWS resources. • Support gateway configuration and policy development, including routing rules, authentication/authorization integration, rate limiting, and traffic governance. • Partner with architects and senior engineers to translate gateway architecture and standards into practical, deployable implementations. • Produce and maintain technical documentation and runbooks covering gateway configuration, operational procedures, and common failure modes. • Participate in a shared on-call rotation, serving as a responder and escalation partner for gateway-related incidents. • Collaborate closely with Cloud Tenant Engineering, Network, Security, and Product teams to support gateway integrations with identity, observability, networking, and downstream services. • Assist with platform evolution efforts, including evaluating configuration changes, new gateway capabilities, or adjacent AWS-native services under guidance from senior architects. Availity culture and benefits: • Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! • Culture is important to us and there are many ways for you to make your mark here! • We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. • Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! • We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! • We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. • Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. • Interested in furthering your education? We offer education reimbursement! • Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. • Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: • Recruiter video interview • Manager video interview • Panel video interview • Senior Leadership video interview #LI-BD1 Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers

Lead cross-functional programs to deliver key outcomes and manage risks across multiple workstreams. | 5+ years program/project management experience in cross-functional environments with strong organizational skills. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. We are seeking a Program Manager, HP Delivery to manage the development and implementation process of a company’s products and services. In this role, you will coordinate departmental or cross-functional teams, focused on delivering new or upgrading existing products. This role oversees projects from initiation through delivery, leading planning and schedule execution. You will coordinate cross‑functional efforts to ensure projects or products are delivered on time and meet established objectives. While the role is most common in a matrix type organization; it does not have responsibility over product development but often requires a technical background in order to complete its overall project management responsibility. This job manages specific projects that have a distinct beginning and end. Sponsorship, in any form, is not available for this position. Why you want to work on this team: Collaborative, delivery‑focused team that values partnership, transparency, and shared ownership Opportunity to drive meaningful initiatives and influence outcomes from end to end Hands‑on environment where your work has visible impact across teams and stakeholders Chance to bring structure and clarity to evolving programs in a growing organization Strong access to leaders and decision‑makers, with room to shape how work gets done To be qualified for this position you have: 5+ years of experience in program or project management within a cross‑functional environment Demonstrated experience driving complex initiatives from planning through execution Strong ability to collaborate with diverse stakeholders and communicate clearly at multiple levels Proven organizational and prioritization skills with the ability to manage multiple workstreams simultaneously Experience bringing structure, processes, and clarity to evolving or ambiguous programs Strong problem‑solving mindset with a focus on delivery and outcomes You will set yourself apart with Experience in healthcare, healthcare technology, SaaS, or a regulated environment Familiarity with Agile, Scrum, or hybrid delivery methodologies Experience working closely with product, engineering, or operations team What you will be doing: Lead cross‑functional programs from planning through execution, ensuring delivery of key outcomes Partner with stakeholders to align on priorities, scope, and success metrics Create structure and visibility across multiple workstreams and initiatives Identify and manage risks, dependencies, and blockers to keep work moving forward Communicate progress and insights to teams and leaders to support effective decision‑making Availity culture and benefits: Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here! We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office. Availity is a culture of continuous learning. We have many resources and experts in our tech stack, our industry and your function that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organization’s campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre-Screen Panel Video Interview Video Interview with Hiring Manager Final Video with Leader Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Drive delivery of complex enterprise initiatives and improvement efforts by translating strategic priorities into executable plans and managing cross-functional dependencies. | Bachelor's degree plus 8-10 years experience in strategic operations or enterprise initiatives with ability to influence in matrixed environments and experience in technology-enabled organizations. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting into the Vice President, Strategic Operations & Enterprise Transformation, the Director of Strategic Operations & Enterprise Transformation is a senior execution leader responsible for driving delivery of strategic initiatives and enterprise improvement efforts. The role partners with functional and senior leaders to translate defined priorities into executable plans, bring discipline to cross‑functional work, and improve visibility into progress, risks, and outcomes. This role is hands‑on and delivery‑oriented focused on coordination, governance, and follow‑through across complex initiatives rather than setting enterprise strategy. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: This team is responsible for tackling Availity’s most complex, ambiguous, and high-impact challenges—enterprise-wide. This team is designed to have the influence and credibility to get things done There is real opportunity to shape how strategic operations and transformation work is done, To be qualified for this position you: Bachelor’s degree required; MBA or equivalent preferred. 8–10 years of experience in strategic operations, enterprise initiatives, consulting, or program leadership roles. Demonstrated success leading complex, cross‑functional initiatives. Strong planning, problem‑solving, and communication skills. Proven ability to influence without authority in a matrixed environment. Experience in technology‑enabled, product‑driven, or scaling organizations. Background supporting enterprise‑level initiatives, transformation programs, or portfolio execution. Strong partnership experience with Product, Engineering, Finance, or Commercial teams. Comfort operating in fast‑moving, ambiguous environments. You will set yourself apart with: Experienced in healthcare consulting with long-term engagement experience Proven track record in managing and leading cross functional, enterprise-level transformation You will be: Strategic Initiative Execution Executing and supporting delivery of defined enterprise priorities and transformation initiatives. Translating strategic direction into detailed execution plans, milestones, and success metrics. Coordinating dependencies and sequencing across Product, Technology, Finance, Commercial, and Operations teams. Program & Portfolio Leadership Leading cross‑functional programs such as enterprise change initiatives, product launch readiness, pricing or intake governance, and other priority efforts. Keeping initiatives on track through active management of timelines, scope, risks, and dependencies. Driving accountability through clear ownership, regular check‑ins, and structured updates. Execution Governance & Rigor Running initiative‑level or portfolio‑level governance forums, status reviews, and working sessions. Implementing consistent intake, tracking, and escalation practices for assigned initiatives. Identifying execution risks, delivery bottlenecks, and resource constraints; surface tradeoffs and recommendations to leadership. Performance Tracking & Insights Developing and maintaining execution metrics, dashboards, and status reporting. Providing concise, executive‑ready summaries highlighting progress, risks, and required decisions. Analyzing trends to inform prioritization, sequencing, and corrective actions. Change Enablement & Stakeholder Partnership Partnering closely with functional leaders and teams to ensure initiatives are well‑understood and adoptable. Supporting change efforts through clear communication, coordination, and follow‑through. Serving as a trusted execution partner for senior leaders driving cross‑functional work. Team Leadership & Capability Development Leading and developing a small team or program pod, as applicable. Setting clear priorities, expectations, and success measures for direct reports. Contributing to shared tools, templates, and playbooks that improve execution consistency. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Video Interview Video Interview with Hiring Manager Video with Director, Program Management Video Interview with Vice President, Product and Vice President, Go to Market Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Design and build network messaging software, mentor junior developers, set engineering standards, and collaborate with product leaders. | Bachelor's degree and 7+ years C# .NET development experience with strong RESTful APIs, SOLID principles, and database design skills. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Manager, Software Engineering the Software Engineer IV will build network messaging software for Availity’s AuthAI teams. This team’s work is mostly back-end, using .NET and Azure, and occasional front-end projects using Vue.js. You will help set engineering standards, shape architectural direction, mentor developers, and collaborate closely with product and engineering leaders to deliver high‑quality software that meets the needs of our customers and supports the operational excellence of the organization. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelor’s degree in computer science or related field or equivalent experience 7+ years of experience developing C# .NET software Experience working on a self-organizing team with other Software Engineers Experience managing expectations with stakeholders to deliver timely solutions that satisfy customers Experience building and consuming RESTful APIs Strong understanding of SOLID OO design principles Understanding of database design principles and SQL Experience implementing unit and integration tests, and knowledge about what makes software testable High comfort level with distributed source control tools like GIT Willingness to take on complex projects with many unknowns Adherence to engineering best practices Awareness of what causes technical debt and how to keep it in check Maintenance of composure and professionalism during high-pressure situations Initiative and ownership of the work that needs to be done Ability to manage multiple and changing priorities/tasks To differentiate yourself, you: Experience configuring and deploying software to Azure Experience using Azure DevOps to create pipelines and releases Experience in the capacity of a tech lead, team lead, manager, and/or mentor. What you will be doing: Developing mostly C# .NET software, with other languages where appropriate. Designing and building networking solutions for various AuthAI customers. Building web services for both internal and external use. Mapping message structures, mostly utilizing Da Vinci FHIR. Reading and understanding specifications for healthcare messaging standards. Writing unit tests to maintain high coverage percentages. Collaborating within your team and across teams. Reviewing pull requests from others on your team and providing feedback in a constructive manner. Configuring and deploying software to Azure. Troubleshooting issues in production (they are rare.) Keeping our code to a very high standard. Learning and developing yourself. Mentoring junior Software Engineers. Innovating and sharing ideas to improve products and processes, big and small. Indirectly speeding up the prior authorization process for patients across the US. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter video interview Manager resume review Manager video interview Technical assessment Team video interview Senior Leadership video interview #LI-BD1 Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Design and implement scalable cloud-native full-stack solutions and lead modernization efforts while mentoring developers. | Bachelor's degree and over 7 years of software development experience with proficiency in Java, JavaScript frameworks, AWS, and data processing tools. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. The Software Engineer III is a technical role within the Provider Lifecycle Solutions (PLS) Development team. PLS builds and maintains critical products that healthcare partners rely on for accurate, timely, and compliant provider lifecycle data. As a Software Engineer III, you will design and implement cloud‑native, full‑stack solutions that improve product stability, scalability, and extensibility across the PLS platform. You will help set engineering standards, shape architectural direction, mentor developers, and collaborate closely with product and engineering leaders to deliver high‑quality software that meets the needs of our customers and supports the operational excellence of the organization. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelor's degree in Computer Science, Information Systems, or a related field. 7+ years of experience designing and building production‑grade software applications using Java and modern JavaScript frameworks (React preferred). 5+ years of experience as a full‑stack engineer, contributing to backend services, APIs, UI frameworks, and integration layers. Proficiency with Scala, Python, and Apache Spark for building and operating data‑intensive services or batch/stream processing components within provider lifecycle workflows. 5+ years of experience working with AWS cloud services, including hands-on work with Lambda, S3, SQS, SNS, API Gateway, Airflow (MWAA), CloudWatch, and related ecosystem tools. Strong understanding of distributed systems, event-driven architectures, and service-to-service communication models. Demonstrated knowledge of software engineering best practices: Git workflows, code reviews, automated testing, CI/CD pipelines, and observability. Able to plan work, set clear direction, and coordinate tasks across a multidisciplinary team in a fast-paced environment. Flexible and able to adapt to evolving priorities and changes in direction. Collaborative attitude—this role works closely with product owners, engineers, analysts, and architects across multiple PLS product lines. Excellent communication skills, including explaining complex concepts and participating in pair-programming or technical discussions. To differentiate yourself, you: Have experience with operationalization and observability, including metrics, tracing, logging, alerting, or automated runbooks. Have background in domain-driven design, data modeling, cloud architecture, and data processing patterns using Spark/Scala/Python. Have experience working in Agile/Scrum environments using tools like JIRA and Confluence. What you will be doing: Design, develop, and maintain scalable and resilient cloud-native applications for core PLS workflows and services. Build and enhance full-stack features using Java, React, RESTful APIs, event-driven patterns, and AWS-managed services. Implement and optimize data ingestion and processing components—including batch and streaming workflows—using Spark, Scala, and Python where appropriate. Improve system stability, data quality, and performance by refining workflows, optimizing service designs, and closing monitoring/alerting gaps. Lead the maturation of prototypes or proof‑of‑concepts into production-ready services. Contribute to the modernization of legacy components into modular, maintainable, and extensible architectures. Strengthen CI/CD pipelines, infrastructure-as-code, automated testing frameworks, and overall engineering rigor. Write and maintain robust unit, integration, and end‑to‑end tests. Partner with product management, architects, and engineering peers to drive roadmap execution and deliver high-quality, customer-ready solutions. Mentor and coach engineers to elevate coding practices, architectural thinking, and product quality across the PLS organization. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter video interview Manager video interview Technical assessment Panel video interview Senior Leadership video interview #LI-BD1 Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Design, build, and maintain backend microservices primarily in Java, owning services end-to-end including mentoring teammates. | Bachelor's degree and 5+ years of software engineering experience with strong Java and cloud-based microservices expertise required. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Availity is seeking a Software Engineer III to join our Essentials Platform team. This team owns and operates a suite of over 20 microservices and shared libraries that power our internal Essentials portals, applications, and developer teams across the organization. This role is ideal for an assertive, highly capable engineer who values well-architected systems, pristine engineering practices, and continuous improvement. You will play a key role in designing, building, and operating scalable, resilient backend services while helping the team move leaner, faster, cleaner, and more cost-efficient in the cloud. Our customers are internal development teams, and our success is measured by platform reliability, performance, clarity of system health, and ease of consumption. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelor’s degree in computer science or related field or equivalent experience 5+ years of professional software engineering experience Strong, hands-on experience with Java, with: Demonstrated ability and willingness to ramp quickly into the other Solid understanding of: Microservices architecture RESTful APIs Distributed systems concepts Experience building and running applications in the cloud (AWS preferred) Working knowledge of: CI/CD pipelines Automated testing strategies Source control and trunk-based development Proven ability to: Take ownership of complex systems Make sound technical decisions Balance speed, quality, and long-term maintainability Preferred qualifications (nice-to-have): Experience working with Java in production environments Familiarity with: Docker and containerized workloads Infrastructure as Code (e.g., Terraform) Kubernetes / managed container platforms Strong experience with: Logging, metrics, and distributed tracing Designing for observability and system health awareness Prior experience supporting internal platform or shared services teams Healthcare or regulated industry experience What sets you apart: You have an engineering mindset, not just a coding mindset You care deeply about: Code quality System behavior in production Long-term sustainability You are comfortable being opinionated, while remaining collaborative You are energized by improving systems to be: Faster More reliable Easier to operate Cheaper to run You are not afraid to step into unfamiliar technology and learn it deeply What you will be doing: Design, build, and maintain backend services and shared libraries primarily in Java Contribute to the evolution of a microservices-based platform with a strong emphasis on: Scalability Resilience and fault tolerance Observability and operational excellence Own services end-to-end, including: Development Testing Deployment Monitoring and support Partner closely with an engaged Product Owner to deliver value through: Scrum-based sprint planning Weekly minor releases and monthly major releases Raise the engineering bar by: Writing clean, maintainable, well-tested code Advocating for strong software engineering principles Continuously refining processes, tooling, and standards Improve system performance, reliability, and cloud cost efficiency Actively participate in architecture discussions, technical design reviews, and solution trade-off decisions Mentor and collaborate with teammates in a small, high-trust team of 4 engineers Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Manager resume review Recruiter video interview Manager video interview Technical assessment Panel video interview Leadership video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Design and deliver leadership development experiences while partnering with HR and business leaders to drive organizational design and team effectiveness. | Bachelor's degree and 10+ years experience in organizational or leadership development with expertise in talent diagnostics, data analysis, and facilitation. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Availity is embarking on an exciting phase of transformation and growth, and we’re looking for a Senior Organizational Development Partner who can help shape the future of our company. As we scale, the way we develop our leaders and nurture our teams will determine how boldly we innovate and how powerfully we serve the healthcare ecosystem. This role is central to that vision. You will design and deliver experiences that elevate leadership capabilities, strengthen our culture, and equip managers to cultivate the talent that fuels our success. If you thrive in environments where you can build from the ground up, influence senior leaders, and make a direct impact on the growth of every associate, this is an opportunity to help shape a company where people—and their potential—truly matter. Join a team where bold ideas aren’t just welcomed — they’re expected. Here, you’ll help invent the next generation of talent and leadership practices alongside curious, passionate, wicked smart colleagues across the U.S. and India who love to challenge each other, co-create, and push boundaries. This is a place where you can shape the future of how leaders grow, how teams thrive, and how an entire organization transforms. If you're energized by solving complex problems, experimenting with fresh approaches, and working with people who bring out your best thinking, this team will stretch you in all the right ways. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Design cutting edge talent programs and practices — we want your boldest, newest ideas. Collaborate with brilliant peers and leaders who believe co-creation leads to the strongest solutions. Build the talent that will redefine what’s possible in healthcare. To be qualified for this position you: Bachelor’s degree in HR, Organizational Development, Adult Learning, Psychology, or a related field; Master’s preferred. 10+ years of experience in Organizational Development or Leadership Development roles. Expertise in organizational assessments, talent diagnostics, and engagement data analysis to uncover root causes and accelerate high performing teams. A strong ability to translate data into insights, tell a compelling story, and recommend clear, actionable paths forward. A track record of creating innovative leadership development experiences in high growth, fast paced environments. Coaching and facilitation strengths that allow you to influence leaders at every level. Experience in healthcare or technology is a plus. Certifications in coaching, OD, change management, or assessment tools (e.g., Hogan, DISC, Adaptive Leadership) are preferred. You will set yourself apart with: A passion for designing forward thinking talent practices that are simple, elegant, and effective. The ability to build trust quickly — you’re the person leaders want at the table because you elevate the room. What you will be doing: Partnering with HR Business Partners and leaders to close capability gaps through organizational design, change management, and team effectiveness work. Leading culture building initiatives — leadership behaviors, engagement strategies, and living the company values. Contributing to strategic talent and succession planning efforts that prepare the organization for what’s next. Designing, delivering, and continuously optimizing leadership development experiences for emerging, mid‑level, and senior leaders. Facilitating powerful workshops and team sessions, both virtual and in person, using modern adult learning methodologies. Analyzing organizational data (engagement, performance, turnover, structure) to uncover insights and recommend meaningful actions. Implementing and evaluating learning effectiveness measures using data to drive ongoing improvement. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre-Screen Video Interview with Hiring Manager Panel Video Interview with HRBP’s Panel Video Interview LO&D Peers Case Study Presentation Final Video with Chief Human Resources Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Manage IT projects by coordinating teams and aligning project goals with business objectives to enhance patient care. | 3-5 years IT project management experience with a relevant bachelor's degree and strong communication skills. | A leading healthcare technology company is seeking a Project Manager to coordinate teams and deliver projects effectively. This remote position requires 3-5 years of IT project management experience and a relevant bachelor's degree. The ideal candidate has expert knowledge in project management and strong communication skills, allowing them to manage resources and align project goals with strategic business objectives. Join a dynamic team dedicated to enhancing patient care through innovation and collaboration.

Lead and manage multiple complex healthcare technology implementation projects and strategic initiatives, maintaining client relationships and coordinating cross-functional teams to deliver on client deliverables. | Experience managing complex implementations and strategic initiatives, strong communication skills, client-facing experience with multiple customer levels, cross-functional team leadership, healthcare technology experience, and PMP certification preferred. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Sr. Director; Strategic Health Plan Delivery Services, the Senior Program Manager provides executive level program leadership. In doing so, the program manager works with all levels of management, alliance, sales, and account management to collect contract information to set the overall strategy and objectives for a group of projects or initiatives. In addition, the Program Manager is responsible for leading client-based initiatives and managing cross-functional teams for delivery on client deliverables. This role will be the face of Availity to our clients and will need a high degree of client relationship management skills. The Senior Program Manager may assist with the analysis of project, program, and operational data to align the outcome of projects with Availity strategic, product and business goals. The Program Manager determines the optimal mix of resources and sequencing of projects within their program to best achieve the company's overall goals while managing costs and client expectations. The Program Manager must have excellent communication and presentation skills and the ability to relate to customers at the project and executive level. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Experience managing multiple, complex implementations and strategic initiatives Possess strong written and oral communication skills Experience working directly with multiple levels of customers (Project Managers to C-Level Executives), this is a client facing position Proven track record in managing/influencing cross functional teams (technology and business) within Availity as well as Availity’s clients Demonstrated political awareness and ability to diplomatically handle sensitive situations with internal and external customers and ability to cultivate effective, productive customer relationships and partnerships You will set yourself apart with: Healthcare Technology experience PMP Certification What you will be doing: You will be responsible for leading internal and external teams on the day-to-day oversight of project deliverables, working business and technical requirements along with a technical delivery plan, deployment plans, operational project plans, etc. The primary programs you will be managing are strategic Health Plan implementations Establish and maintain relationships with key stakeholders at multiple levels within the Health Plan Prepare and present material associated with the implementation including kick-off meetings, program status (including C level stakeholders), etc. There will be travel involved with this position as you will need to be at the client site as needed You will be working with Health Plans, so knowledge will be very helpful in this role. This includes (but not limited to): transactional workflows between the health plan and providers, EDI/Clearinghouse, etc. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Recruiter video interview Manager video interview Team video interview Senior Leadership video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Analyze complex business problems using data, create reports and forecasts, liaise between BI teams and customers, and support BI product strategy and operations. | 5+ years business analysis experience, 3+ years BI tools experience, 2+ years big data analysis, SQL skills, healthcare domain knowledge preferred, strong communication and multitasking abilities. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Director of BI, the BI Business Analyst III analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences. Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. Creates specifications for reports and analysis based on business needs and required or available data elements. May provide consultation to users and lead cross-functional teams to address business issues. May directly produce datasets and reports for analysis using system reporting tools. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelors preferred. Equivalent work experience considered Minimum of 5 years related experience in business analysis in technology and/or health care environment. Experience working with healthcare and/or internet applications. Strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements 3+ years of experience using business intelligence tools (e.g. QuickSight, Tableau, Cognos) 2+ years of data analysis experience working with big data 3+ years of experience using SQL Demonstrated ability to use discretion and make sound decisions Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Ability to work under pressure. Maintains composure and professionalism in a fast-paced environment. Must be able to multitask Must be flexible and embrace change A track record of following through on commitments Excellent planning, organizational, and time management skills Ability to establish and maintain effective working relationships, supporting internal and external business partners Preferred Qualifications: Knowledge of the Healthcare industry, in particular health care data Experience designing, building and maintaining cloud-based applications leveraging Amazon Web Services (AWS) cloud platform Familiarity with on-premise and cloud data architecture patterns Versed in developing multiple data pipelines and different data file formats What you will be doing: Participate in the development, implementation, and support of a product strategy as directed by the Director of BI, while gaining an understanding of the Availity corporate strategy, competitors’ market position, strengths/ weaknesses, and customer needs. Define configuration specifications and business analysis requirements. Define reporting and alerting requirements around BI processes that include cloud cost, performance, and health. Design and maintain repeatable processes by breaking down complex data and analytic work efforts Create and maintain a BI operating runbook to support troubleshooting and rootcause analysis Monitor, identify, and communicate common sources of technical issues or questions and make recommendations to the team Liase between the BI team and internal/external customers. Typical customers include health plans, product teams, and account managers. Monitor deliverables and ensure timely completion of projects. Prepare detailed written documentation that is professional in appearance, using appropriate templates. Working with development of products and solutions for Availity’s Provider from business process architecture and design through ongoing support. This includes working directly with product and customers in both a product and delivery capacity. Working with the development, enhancement and maintenance of code to support strategic efforts and ensure ongoing systems performance and integrity Completing the groundwork that is needed to build complex data products Sizing new requests for customer requests on data products Leading the improvement processes that impact internal operations, customer satisfaction and relationships (e.g. Agile, DevOps, etc.) Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Manager resume review Recruiter video interview Manager video interview Panel video interview Sr. Leadership video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.