Availity

Providing resolution for client issues related to healthcare data transactions, acting as liaison between clients and technical teams, and supporting testing and operational readiness. | Over 2-3 years of healthcare support experience, strong knowledge of EDI and X12, excellent communication and analytical skills, and technical troubleshooting ability. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. The Operations Support Analyst provides resolution to client issues that require more in-depth knowledge of the technology, platform, products, and/or processes. Issues are typically identified by the Client Services Team and can include complicated electronic data interchange (EDI) claim errors and transmission problems. Interacts with trading partners, direct-connect payers, and internal product teams to facilitate a resolution for client issues. Supports the creation of internal and external client support documentation as needed. Interacts closely with other team members in Availity to provide the highest quality of customer service. When more advanced technical issues arise, the Operations Support Analyst serves as the SME and liaison between Operations, Customers (providers and payers), and the Availity Development teams. The Operations Support Analyst also will be required to analyze and complete timely reporting for payers or product teams ad hoc or on a scheduled basis. The Operations Support Analyst can also be involved in functionality testing new products, user acceptance testing, and new payer operational readiness tasks as the needs arise. Why you want to work on this team: You will have opportunities to grow and make an impact This is a high-profile role where you will work with other teams in the organization to drive better results for the clients To be qualified for this position you have: Over 2-3 years of experience in a support role within the healthcare space (payer or provider). Bachelors degree in a healthcare related field highly preferred. Strong knowledge of EDI transactions and X12. Strong communication and problem-solving skills Strong analytical skills. You can analyze data, recognize patterns, identify trends, and make data-driven decisions is crucial. Solid understanding of computer operations and technical troubleshooting. What will set you apart: B2B experience Familiarity with APIs Experience collaborating with technical teams such as Engineering and Product Experience with Salesforce, Jira, Power Bi, and Excel You will be: Providing in-depth research and resolutions for internal and external clients Interacting with trading partners, direct-connect payers, and internal product teams to facilitate a resolution for client issues Acting as the liaison between operations, customers, and development teams Analyzing and testing new products, user acceptance testing, and new payer operational readiness tasks Availity Culture and Benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “Availadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next Steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Resume Review Manager Resume Review Recruiter Video Screen Manager Video Interview Panel Video Interview #LI-NA1 Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Providing in-depth research and resolutions for client issues related to healthcare technology and data transactions, acting as a liaison between operations, clients, and technical teams, and supporting testing and readiness activities. | Extensive healthcare support experience, strong knowledge of EDI transactions and X12, excellent communication and analytical skills, and familiarity with technical troubleshooting. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. The Operations Support Analyst provides resolution to client issues that require more in-depth knowledge of the technology, platform, products, and/or processes. Issues are typically identified by the Client Services Team and can include complicated electronic data interchange (EDI) claim errors and transmission problems. Interacts with trading partners, direct-connect payers, and internal product teams to facilitate a resolution for client issues. Supports the creation of internal and external client support documentation as needed. Interacts closely with other team members in Availity to provide the highest quality of customer service. When more advanced technical issues arise, the Operations Support Analyst serves as the SME and liaison between Operations, Customers (providers and payers), and the Availity Development teams. The Operations Support Analyst also will be required to analyze and complete timely reporting for payers or product teams ad hoc or on a scheduled basis. The Operations Support Analyst can also be involved in functionality testing new products, user acceptance testing, and new payer operational readiness tasks as the needs arise. Why you want to work on this team: You will have opportunities to grow and make an impact This is a high-profile role where you will work with other teams in the organization to drive better results for the clients To be qualified for this position you have: Over 23 years of experience in a support role within the healthcare space (payer or provider). Bachelors degree in a healthcare related field highly preferred. Strong knowledge of EDI transactions and X12. Strong communication and problem-solving skills Strong analytical skills. You can analyze data, recognize patterns, identify trends, and make data-driven decisions is crucial. Solid understanding of computer operations and technical troubleshooting. What will set you apart: B2B experience Familiarity with APIs Experience collaborating with technical teams such as Engineering and Product Experience with Salesforce, Jira, Power Bi, and Excel You will be: Providing in-depth research and resolutions for internal and external clients Interacting with trading partners, direct-connect payers, and internal product teams to facilitate a resolution for client issues Acting as the liaison between operations, customers, and development teams Analyzing and testing new products, user acceptance testing, and new payer operational readiness tasks Availity Culture and Benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “Availadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next Steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Resume Review Manager Resume Review Recruiter Video Screen Manager Video Interview Panel Video Interview #LI-NA1 Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

The role involves managing full-cycle recruitment for sales roles, collaborating with stakeholders, and leveraging sourcing strategies. | Requires extensive experience in recruiting sales roles, building relationships with executive stakeholders, and using data-driven approaches. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Availity is seeking a high-performing Senior Talent Partner, Sales to join our fast-growing organization and play a pivotal role in shaping the future of our sales teams. Reporting to the Director, Global Talent Acquisition, this position is responsible for managing the entire recruitment process for sales roles at all levels, including leadership positions. The Senior Talent Partner, Sales will collaborate closely with executive stakeholders to understand business needs and deliver strategic hiring solutions, leveraging innovative sourcing strategies and data-driven approaches to attract top sales talent. The role emphasizes building strong relationships, championing a positive candidate experience, and influencing hiring decisions through creative outreach and market insights. The ideal candidate will have proven experience recruiting for sales roles, strong relationship-building skills, executive presence, and a passion for driving business growth through talent acquisition. This is a chance to make a meaningful impact and help build the future of sales at Availity. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Your work will directly influence the growth trajectory of our sales organization and help shape our culture. Work alongside a passionate, supportive team that values your ideas and celebrates your wins. Join a company that’s certified as a “Great Place to Work,” with a commitment to driving transformation and innovation within the healthcare space. To be qualified for this position you: Bachelor’s degree in Business, Healthcare Administration, Human Resources, or a related field (MBA or advanced degree a plus). Extensive experience recruiting for sales roles at all levels, including executive and leadership positions. Proven ability to manage the full-cycle recruitment process, from sourcing to offer negotiation, for complex sales positions. Strong relationship-building skills with executive stakeholders and hiring managers. Demonstrated success using innovative sourcing strategies and data-driven approaches to attract top sales talent. Expertise in assessing candidates for enterprise sales experience, especially within the healthcare industry and solution selling environments. Ability to evaluate candidates’ track records for exceeding quotas, driving revenue growth, and navigating multi-stakeholder sales environments. Skilled in presenting and influencing C-suite and VP-level stakeholders throughout the hiring process. High adaptability and comfort working in fast-paced, ambiguous environments; able to lead through influence and collaboration. Familiarity with ATS tools (e.g., Workday) and leveraging data for recruitment decisions. You will set yourself apart with: Experience working in high-growth, entrepreneurial healthcare technology organizations is highly valued. Experience with Workday You will be: Managing the full-cycle recruitment process for all levels of sales roles, including leadership positions. Collaborating closely with executive stakeholders to understand business needs and deliver strategic hiring solutions. Leveraging innovative sourcing strategies and data-driven approaches to attract top sales talent. Building strong relationships with hiring managers and executive stakeholders, championing a positive candidate experience. Influencing hiring decisions through creative outreach and market insights. Assessing candidates for enterprise sales experience, especially within the healthcare industry and solution selling environments. Evaluating candidates’ track records for exceeding quotas, driving revenue growth, and navigating multi-stakeholder sales environments. Maintain high adaptability and comfort working in fast-paced, ambiguous environments, lead through influence and collaboration. Utilize ATS tools (e.g., Workday) and recruitment data to inform hiring decisions. Proactively build and maintain robust pipelines of qualified sales candidates through strategic sourcing, networking, and ongoing relationship management. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Manager Video Interview Peer Panel Video Interview Panel Video Interview Final Video Interview with Chief Human Resources Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Own and evolve enterprise-scale Kubernetes control plane, oversee observability and logging platforms, and guide infrastructure engineering teams. | 7-10 years of IT systems experience, hands-on expertise with Kubernetes/EKS, AWS, observability tools, Linux administration, and leadership skills. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. As a Platform Engineer IV, you will be a senior technical contributor for a team that manages the infrastructure backbone of U.S. healthcare transactions. Availity processes 13+ billion clinical and financial transactions annually, and our Kubernetes control plane, observability stack, and private-cloud platforms are the engines that keep it running. This is not a “keep the lights on” role. You will: Own and evolve our Kubernetes (EKS/Istio) control plane at enterprise scale. Lead the tooling and support for observability and logging (New Relic, Splunk, Cribl, OpenTelemetry) with reliability as your north star. Oversee our EC2 application deployment pipelines and other mission-critical internal platforms in our AWS private cloud. Guide and mentor engineers while setting the bar for operational excellence. If you thrive where scale, reliability, and technical leadership intersect, this is your chance to make healthcare infrastructure more resilient, faster, and smarter. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelor's degree in computer science or related field, or equivalent work experience. 7-10 years of relevant technical and business experience in IT systems delivery, operations, and support (preferably in healthcare or high-transaction environments). 3+ years of experience leading technical engineering efforts involving implementation and management of IT systems. Hands-on expertise with: Kubernetes/EKS administration at scale. Terraform, Helm, and AWS services (VPC, IAM, EC2, EKS, Istio). Observability and monitoring tools: Splunk, Cribl, Prometheus/Grafana, OpenTelemetry, New Relic. Linux (RHEL-based) systems administration, including SELinux. Experience bridging infrastructure and development teams, ensuring alignment of roadmaps and goals. Strong leadership skills with the ability to motivate and guide technical teams. Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Preferred: SaaS experience supporting large-scale, mission-critical systems. Familiarity with EC2 application deployment pipelines for packaged software (commercial and open source) and re-platforming to cloud-native environments. Knowledge of service mesh concepts (Istio, Linkerd, etc.). Background in metrics-driven reliability engineering (SLOs, SLIs, error budgets). Experience with scripting/programming (JavaScript for Cribl, Python, etc.). You will set yourself apart with: You thrive in high-transaction, high-uptime environments and know how to balance operational rigor with engineering speed. You have experience leading hybrid infrastructure transitions (on-prem to cloud). You’re as comfortable debugging a Splunk pipeline or tuning an Istio config as you are mentoring engineers on their career paths. You are self-motivated, operate with a sense of ownership to services, and are passionate about enabling teams to operate with efficiency. What you will be doing: Provide technical leadership for the infrastructure engineering and operations team focused on Kubernetes, observability, and platform services. Owning and advancing the Kubernetes/EKS control plane, Istio service mesh, and related networking/security features (mTLS, SSL/TLS). Managing observability and logging platforms including: Splunk (EKS + on-prem components, forwarders, deployment server). Cribl operational pipelines (EKS-based). New Relic SaaS integrations and Prometheus data ingestion. OpenTelemetry & KubeLogging/Banzai Operator for distributed tracing and logging pipelines. Prometheus/Grafana migrations from on-prem OCP to AWS for metrics scraping and synthetic monitoring. Overseeing EC2 application deployment pipelines for packaged software (commercial and open source) platforms hosted in AWS, including replatforming efforts away from EL7 to cloud-native solutions. Supporting legacy/on-prem platforms as they migrate into AWS (Tidal, Aries pipelines, provider Splunk, legacy base images). Driving infrastructure-as-code practices (Terraform, Helm, Ansible) for repeatable deployments and environment consistency. Collaborating with engineering, middleware, and product teams to define clear ownership, reduce friction, and ensure platform services enable—not block—delivery. Ensuring upgrades, patching, and platform updates are proactively planned and executed without business disruption. Setting reliability targets and defining operational metrics (availability, latency, error budgets) in line with SRE methodologies. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Manager resume review Recruiter video interview Manager video interview Technical video interview Senior leadership video interview #LI-BD1 Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Lead and manage multiple complex healthcare technology implementation projects and strategic initiatives, maintaining client relationships and coordinating cross-functional teams to deliver on client deliverables. | Experience managing complex implementations and strategic initiatives, strong communication skills, client-facing experience with multiple customer levels, cross-functional team leadership, healthcare technology experience, and PMP certification preferred. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Sr. Director; Strategic Health Plan Delivery Services, the Senior Program Manager provides executive level program leadership. In doing so, the program manager works with all levels of management, alliance, sales, and account management to collect contract information to set the overall strategy and objectives for a group of projects or initiatives. In addition, the Program Manager is responsible for leading client-based initiatives and managing cross-functional teams for delivery on client deliverables. This role will be the face of Availity to our clients and will need a high degree of client relationship management skills. The Senior Program Manager may assist with the analysis of project, program, and operational data to align the outcome of projects with Availity strategic, product and business goals. The Program Manager determines the optimal mix of resources and sequencing of projects within their program to best achieve the company's overall goals while managing costs and client expectations. The Program Manager must have excellent communication and presentation skills and the ability to relate to customers at the project and executive level. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Experience managing multiple, complex implementations and strategic initiatives Possess strong written and oral communication skills Experience working directly with multiple levels of customers (Project Managers to C-Level Executives), this is a client facing position Proven track record in managing/influencing cross functional teams (technology and business) within Availity as well as Availity’s clients Demonstrated political awareness and ability to diplomatically handle sensitive situations with internal and external customers and ability to cultivate effective, productive customer relationships and partnerships You will set yourself apart with: Healthcare Technology experience PMP Certification What you will be doing: You will be responsible for leading internal and external teams on the day-to-day oversight of project deliverables, working business and technical requirements along with a technical delivery plan, deployment plans, operational project plans, etc. The primary programs you will be managing are strategic Health Plan implementations Establish and maintain relationships with key stakeholders at multiple levels within the Health Plan Prepare and present material associated with the implementation including kick-off meetings, program status (including C level stakeholders), etc. There will be travel involved with this position as you will need to be at the client site as needed You will be working with Health Plans, so knowledge will be very helpful in this role. This includes (but not limited to): transactional workflows between the health plan and providers, EDI/Clearinghouse, etc. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Recruiter video interview Manager video interview Team video interview Senior Leadership video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Analyze complex business problems using data, create reports and forecasts, liaise between BI teams and customers, and support BI product strategy and operations. | 5+ years business analysis experience, 3+ years BI tools experience, 2+ years big data analysis, SQL skills, healthcare domain knowledge preferred, strong communication and multitasking abilities. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Director of BI, the BI Business Analyst III analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences. Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. Creates specifications for reports and analysis based on business needs and required or available data elements. May provide consultation to users and lead cross-functional teams to address business issues. May directly produce datasets and reports for analysis using system reporting tools. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: Bachelors preferred. Equivalent work experience considered Minimum of 5 years related experience in business analysis in technology and/or health care environment. Experience working with healthcare and/or internet applications. Strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements 3+ years of experience using business intelligence tools (e.g. QuickSight, Tableau, Cognos) 2+ years of data analysis experience working with big data 3+ years of experience using SQL Demonstrated ability to use discretion and make sound decisions Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Ability to work under pressure. Maintains composure and professionalism in a fast-paced environment. Must be able to multitask Must be flexible and embrace change A track record of following through on commitments Excellent planning, organizational, and time management skills Ability to establish and maintain effective working relationships, supporting internal and external business partners Preferred Qualifications: Knowledge of the Healthcare industry, in particular health care data Experience designing, building and maintaining cloud-based applications leveraging Amazon Web Services (AWS) cloud platform Familiarity with on-premise and cloud data architecture patterns Versed in developing multiple data pipelines and different data file formats What you will be doing: Participate in the development, implementation, and support of a product strategy as directed by the Director of BI, while gaining an understanding of the Availity corporate strategy, competitors’ market position, strengths/ weaknesses, and customer needs. Define configuration specifications and business analysis requirements. Define reporting and alerting requirements around BI processes that include cloud cost, performance, and health. Design and maintain repeatable processes by breaking down complex data and analytic work efforts Create and maintain a BI operating runbook to support troubleshooting and rootcause analysis Monitor, identify, and communicate common sources of technical issues or questions and make recommendations to the team Liase between the BI team and internal/external customers. Typical customers include health plans, product teams, and account managers. Monitor deliverables and ensure timely completion of projects. Prepare detailed written documentation that is professional in appearance, using appropriate templates. Working with development of products and solutions for Availity’s Provider from business process architecture and design through ongoing support. This includes working directly with product and customers in both a product and delivery capacity. Working with the development, enhancement and maintenance of code to support strategic efforts and ensure ongoing systems performance and integrity Completing the groundwork that is needed to build complex data products Sizing new requests for customer requests on data products Leading the improvement processes that impact internal operations, customer satisfaction and relationships (e.g. Agile, DevOps, etc.) Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Manager resume review Recruiter video interview Manager video interview Panel video interview Sr. Leadership video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Develop and execute automated and manual test plans within Agile teams to ensure software quality and compliance in a healthcare platform. | 8+ years automation testing, 5+ years AWS and JavaScript, experience with test management tools, Agile methodologies, and strong software testing expertise. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting into the Manager, Software Engineering, the Quality Engineer III is responsible for continuously improving the quality of the company’s product line by preventing, quickly detecting, and validating product and process defects, to deliver market and customer driven business results. You will evaluate the test results, prepare change requests and generate measures to assess the product quality. In this role you will work with an integrated team of developers, product managers, product owners, and system analysts for test planning, test automation and execution, and product validation. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: You strive to join a team that supports a high transactional platform that directly impacts patient experience by delivering a quality product. You are excited to belong to a team that is driven to continually improve process and enhance platform capabilities. You are a quality evangelist and are passionate about delivering high performing, functional software to the healthcare industry. To be qualified for this position you: Bachelors degree in Computer Science, Engineering, or related field, or equivalent Must have working knowledge of test management and manual/automated testing tools for regression, cross browser and functional testing. Must have experience in an Agile and/or SCRUM environment. Experience with Scaled Agile (SAFe) is a plus. Must have 8+ years of working automation experience. Must have 5+ years of experience with AWS. 5+ years of experience with JavaScript (or similar languages). 5+ years of experience in business/systems testing. 3+ years of experience with Cucumber with Selenium WebDriver Must have strong experience using SQL for creating, updating and deleting for the management of test data. Must be able to work cross-functionally to: Identify gaps or missing elements across the test cycle. Collaborate with User Experience and Customer Support to incorporate customer feedback into testing approaches. Provide insights on best practices to ensure that deadlines are executed. Must have knowledge of underlying technologies supporting the applications under test i.e., REST API’s, HTML, CSS, JavaScript, C#, Java, SQL, SFTP, microservices, and cloud architecture. Must have working knowledge/experience with: Agile work planning tools (JIRA or similar). Source-control change management software (GIT or similar). Test management software (TestRail or similar). Continuous integration tools (GitLab Actions or similar). Application performance management (NewRelic, Splunk, or similar). Ability to showcase an understanding of general testing techniques such as functional, integration performance and regression testing. You will set yourself apart with: Docker experience. Experience leveraging AI tools. Healthcare industry experience. You will be: Assigned to a SCRUM team operating in 2-week sprints, you will be developing test plans, test scenarios and test cases based on the business, user, and functional/nonfunctional requirements. Participating in daily stand ups at 9:15 AM ET. Participating in weekly planning and refinement meetings. Contributing to retrospectives and the inspection phase of SCRUM. Utilizing JIRA for project planning and tracking. Collaborating with the Product Owner on a regular basis. Sharing your knowledge and expertise with your team members, as well as mentoring junior engineers to improve the overall quality of automation at Availity. Creating and executing automated tests using user-level test automation tools and/or behavioral-driven test scenarios. Validating and documenting the completion of testing and development processes to ensure compliance standards are met. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video Pre-Screen Video Interview with Hiring Manager Technical Video Panel Interview Video Interview with Senior Director, Software Development Video Interview with Chief Data and Engineering Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Drive revenue growth and deepen engagement across strategic healthcare accounts through consultative selling and executive relationship management. | 7-10 years of enterprise healthcare sales experience with proven quota achievement, strategic selling skills, healthcare industry knowledge, and strong executive communication. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. We are looking for a high-performing Senior Sales Account Executive, Payer to own and grow our customer relationships. You’ll be responsible for driving revenue growth and deepening engagement across one or several of our Strategic-tier accounts – some of the largest, most complex, and most critical to our business. As a trusted advisor, you’ll partner closely with C-level stakeholders and cross-functional decision makers to understand their business goals, map our solutions to their evolving needs, and co-create long-term value. You’ll also work closely with internal teams including Customer Success, Legal, Product, Sales Enablement, Marketing, and Executive Leadership to orchestrate best-in-class customer outcomes. This is a quota carrying role focused on building lasting, strategic partnerships, with a strong emphasis on relationship expansion, executive alignment, and consultative platform selling. Travel will be required for this role. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: You will have strategic ownership of high-impact accounts that shape the future of our business. You will work with a team that supports teamwork, transparency, and collaboration. You will have a deep passion for selling healthcare technology solutions in the health plan and payer space. You will directly impact the overall growth of a company that is focused on innovation and transformation. To be qualified for this position you: Bachelor’s degree in Business, Healthcare Administration, or related field (MBA or advanced degree a plus). 7–10 years of enterprise sales experience within the healthcare industry, with a focus on complex solution selling A proven track record of consistently exceeding quota and delivering revenue growth across large, strategic accounts. Demonstrated success navigating complex sales environments, including multi-stakeholder engagement and long sales cycles Strong strategic thinking and analytical skills with a deep understanding of healthcare market dynamics and account-specific landscapes. Expertise in value-based selling and the ability to negotiate strategic agreements that align customer needs with business value. Experience selling healthcare technology solutions, with a solid understanding of healthcare EDI transactions and clinical interoperability. Exceptional communication and executive presence, with the ability to influence C-suite and VP-level stakeholders through compelling presentations and business cases. High adaptability and comfort working in ambiguous, fast-changing environments, leading through influence and collaboration. Familiarity with CRM tools (e.g., Salesforce) and data-driven sales approaches. You will set yourself apart with: Recognition such as Top Salesperson awards or President’s Club honors. Experience working in high-growth, entrepreneurial healthcare technology organizations You will be: Own and drive strategic growth across a defined portfolio of high-value healthcare accounts, leading all aspects of account planning, execution, and long-term expansion. Consistently exceed revenue targets by identifying whitespace opportunities, expanding solution adoption, and orchestrating effective, high-impact sales motions. Establish and nurture trusted executive relationships with C-suite and senior decision-makers, positioning yourself as a strategic advisor aligned to their business transformation goals. Lead complex, consultative sales cycles from discovery through close—engaging internal and external stakeholders to deliver value-based, customer-centric solutions. Facilitate quarterly business reviews (QBRs), forecast planning, and account strategy sessions aligning our solutions with client priorities. Partner cross-functionally with product, marketing, clinical, legal, and customer success teams to bring the full value of our platform to life within your accounts. Surface structured customer insights and feedback to influence roadmap development, go-to-market strategies, and competitive positioning. Maintain rigorous pipeline management and CRM discipline (Salesforce), ensuring forecasting accuracy, sales visibility, and execution accountability. Stay ahead of industry change, maintaining a strong understanding of the healthcare regulatory landscape and market forces shaping customer needs. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Video Interview Video Interview with Hiring Manager Video Sales Panel Interview Solution Presentation via Video Final Interview with Chief Revenue Officer Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Lead complex government-related healthcare programs, manage client implementations, coordinate cross-functional teams, and maintain executive-level client relationships. | Experience managing multiple complex implementations and strategic initiatives, strong communication skills, client-facing experience with multiple customer levels, cross-functional team leadership, technical acumen in payer processes, and healthcare technology experience. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Director of Technical Implementations, AuthAI, the Program Manager provides executive level program leadership for complex government related programs. In doing so, the program manager works with all levels of management, alliance, sales, and account management to collect contract information to set the overall strategy and objectives for a group of projects or initiatives. In addition, the Program Manager is responsible for leading client-based initiatives and managing cross-functional teams for delivery on client implementations. This role will be the face of Availity to our clients and will need a high degree of client relationship management skills. The Program Manager may assist with the analysis of project, program, and operational data to align the outcome of projects with Availity strategic, product and business goals. The Program Manager determines the optimal mix of resources and sequencing of projects within their program to best achieve the company's overall goals while managing costs and client expectations. The Program Manager must have excellent communication and presentation skills and the ability to relate to customers at the project and executive level. Sponsorship, in any form, is not available for this position. Why you want to work on this team: Work for a team that has high visibility across the organization Handle Availity’s premiere clients that receive “white glove” service Play an integral part of the revenue stream as new customers are implemented Working on an innovative, AI-enabled Prior Authorization solution that is new to Availity’s suite of products To be qualified for this position you: Experience managing multiple, complex implementations and strategic initiatives Possess strong written and oral communication skills Experience working directly with multiple levels of customers (Project Managers to C-Level Executives), this is a client facing position Proven track record in managing/influencing cross functional teams (technology and business) within Availity as well as Availity’s clients Demonstrated political awareness and ability to diplomatically handle sensitive situations with internal and external customers and ability to cultivate effective, productive customer relationships and partnerships Demonstrated balance of business, operational, and technical experience in customer delivery Technical acumen, specific to payer processes, is required You will set yourself apart with: Healthcare Technology experience Industry standard data integrations and transmissions: EDI X12, FHIR APIs, DaVinci FHIR APIs, and REST/SOAP APIs Payer experience is a requirement, particularly large payers (based on covered lives) Experience managing multi-million dollar payer implementations An in-depth understanding of the prior authorization end to end process from providers to payers Demonstration of company culture influencing you personally and professionally You will be: Leading internal and external teams on the day-to-day oversight of project deliverables, working business and technical requirements along with a technical delivery plan, deployment plans, operational project plans, etc. Managing strategic Health Plan implementations Establishing and maintaining relationships with key stakeholders at multiple levels within the Health Plan Preparing and presenting material associated with the implementation including kick-off meetings, program status (including C level stakeholders), etc. Traveling to the client site as needed (less than 25%) Working cross-functionally with many internal Availity teams: product, engineering, client services, strategic account services, provider services, provider engagement and training, clinical operations, and many more. You must have the ability to tailor communications and discussions to the applicable audiences Accountable to team and customer Key Performance Indicators as a measure of success. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Video Pre-Screen Video Interview with Hiring Manager Video Panel Interview 2nd Video Interview with Hiring Manager Final Video Panel Interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

The Technical Implementation Analyst will oversee all technical aspects of the implementation process, working closely with various teams to bring new clients live. Responsibilities include gathering requirements, managing deliverables, technical setup, testing, and serving as the technical SME for the implementation process. | Candidates must have at least 5 years of experience in technology within the healthcare space and a minimum of 3 years managing complex implementations. Strong experience with data mapping, cloud environments, and enterprise database software is required. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. The Technical Implementation Analyst will support our Provide Data Management team and will be responsible for overseeing all technical aspects of the implementation process while working closely with Implementation Coordinators, Product, and Engineering to successfully bring new clients live. This includes gathering requirements, managing deliverables, technical setup, testing, working with internal and external stakeholders and being the technical SME for the implementation process. Sponsorship, in any form, is not available for this position. Why you want to work on this team: You will be part of a hard-working team that is high energy and knows how to stop and have fun. You will have opportunities for growth into Senior levels of Implementation Analyst position or move into Solution Engineer roles. Education Qualifications: Bachelor’s Degree in a technical subject (e.g. computer science or engineering) or equivalent work experience To be qualified for this position, you have: At least 5 years of experience in technology (information exchange) in the healthcare space. Minimum 3 years of experience managing complex implementations (client product onboarding). Experience gathering requirements: data, functional, business, and technical. Strong experience with complex data mapping. This is required to be considered for the role. Thorough understanding of healthcare provider data management. Experience working in Amazon Web Services (S3 & EMR) or any cloud environment. This is required to be considered for the role. Experience working with data standards, in particular XML, JSON, or Parquet, Custom Flat File Structures, etc. This is required to be considered for the role. Strong knowledge with enterprise database software (Oracle, MySQL, Aurora DB etc.). Ability to understand data models and write complex SQL queries. Prior working experience of SCALA programming language, Spark SQL, and Jupyter Notebooks is a huge plus. Strong experience working with Jira and Confluence. Experience with RESTful APIs and exposure to Postman and API/FHIR type tools. Knowledge of HIPAA; ability to implement systems and processes in accordance with regulations. Excellent interpersonal communication skills, both written and verbal for customer facing communications Strong problem-solving skills Ability to work on multi/diverse projects simultaneously. Positive attitude and creativity in generating solutions. You will set yourself apart: If you have experience with Healthcare – Provider Organizations / Health Plans (Payers) Prior programming experience. If you are extremely organized and detail oriented Could take complex concepts and simplify them. Strong troubleshooting and analytical abilities. What you will be doing: Working closely with an Implementation Program Manager to exceed client expectations leading up to the go-live of simple to moderately complex accounts. Involved in client calls/meetings to explain product capabilities / data model & data structure, and better understand technical configuration needs. Managing client timelines and deliverables in a fast-paced environment Responsible for determining client configuration, conceptualizing the big picture, and recommending the best solution our product can offer based on the client’s needs. Analyzing test data to find root cause, trends, and gaps to prepare the client for a successful Go-live. Researching issues, testing theories, identifying impact, and proposing short and long-term solutions Responsible for working with development to gather requirements and test new features and enhancements. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “Availadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Resume Review Manager Resume Review Recruiter Video Interview Panel Video Interview Manager Video Interview Final Video Interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Lead solution design for payer implementations of prior authorization products and conduct client-facing meetings and product demonstrations. Collaborate with internal teams to ensure successful implementations and manage multiple concurrent projects. | Candidates must have a bachelor's degree or equivalent experience, with at least 5 years in technology consulting or solutions delivery in healthcare. Experience in prior authorization and strong analytical and communication skills are essential. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. We are seeking a Solutions Engineer to join our Authorization Delivery team, supporting the implementation of prior authorization products to payer organizations. In this highly client-facing role, you will lead the solutioning during the implementation of new and existing health plan clients for Availity’s Essentials, Intelligent Gateway, and End to End Authorization products. You will act as a trusted consultant, guiding payers through configuration, workflow optimization, and best practices for leveraging Availity’s prior authorization solutions. This is an opportunity to influence platform growth, represent the voice of the customer, and collaborate across teams to ensure successful implementations. Why join this team? Work with a collaborative and growth-focused team that values continuous learning. Support the growth and acceleration of a fast-paced AI-driven solution creating differentiation in the healthcare industry across payers. Influence the future direction of Availity’s prior authorization platform. Make a real impact by helping payers and providers reduce administrative burdens. What you’ll do? Lead solution design for payer implementations for the End to End prior authorization products, including Essentials and Intelligent Gateway. Conduct client-facing meetings and product demonstrations with internal and external stakeholders. Document business and technical requirements, aligning them with scalable solutions from a multi-payer perspective. Relay technical requirements and solution design review with the authorization engineering teams for collaboration, timeline estimates, and delivery of the optimal solution for both Availity and its payers. Collaborate with Product Management on custom requests and identify opportunities for process improvement. Participate in the sales discovery process, helping shape solutions that meet client needs. Manage multiple concurrent projects across multiple payer clients, ensuring on-time delivery. What you bring: Bachelor’s degree or equivalent combination of education and relevant experience. 3+ years in a client-facing solution design role, building strong internal and external relationships. 3+ years working on projects or contracts greater than $1,000,000 ACV. 5+ years of experience in technology consulting, technical implementation, or solutions delivery—healthcare experience required, specifically in the prior authorization space. Only candidates with prior authorizations experience will be considered. Ability to articulate product features and translate payer requirements into scalable solutions. Strong analytical and technical problem-solving skills with an understanding of SDLC and Agile methodologies. Excellent written and verbal communication skills, including business and technical documentation. Proven ability to deliver in time-sensitive engagements and adapt to changing priorities. Technical aptitude with healthcare workflows, high-volume transactions, and emerging technologies. Balance between delivering the right solution to a payer and Availity’s goal of scalable, innovative solutions supporting hypergrowth. What will set you apart: Vast experience with prior authorization solutions or utilization management workflows. Prior delivery or solutioning engagements or employment with major payers in the industry. Knowledge and expertise with healthcare data standards such as EDI, X12, FHIR, and APIs. Knowledge of health plan systems and payer operations. Experience delivering enterprise SaaS solutions. Working knowledge of Atlassian (Jira, Confluence), Azure DevOps, Salesforce, or similar tools. Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Video Pre-Screen Video Interview with Hiring Manager Video Panel Interview 2nd Video Interview with Hiring Manager Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

Develop and maintain backend Java and frontend React/Angular applications for healthcare authorization systems, support production, and collaborate in Agile teams. | 6+ years experience with Java, JavaScript, React or Angular, SQL, AWS, containerization tools, Agile development, and preferably healthcare domain knowledge. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Manager, Software Engineering the Full Stack Software Engineer III will work to support several of Availity’s Authorizations teams. This engineer will work on an agile team with a heavy payer implementation focus and will work on customizations and enhancements to existing products, production support, new upgrades. We anticipate this role to be ~60% back-end java development with ~40% front-end react or Angular development. Sponsorship, in any form, is not available for this position. Location: Remote, US Role qualifications: 6+ years of progressive work experience designing & developing solutions for business initiatives Possesses a bachelor’s degree in Computer Science, Computer Engineering, or equivalent Leverages or knowledgeable of the following languages & frameworks Java 17 Javascript React.js Node.js terraform , helm SQL (Oracle & MySQL) AWS Works with APIs and web services Applies Object Oriented Design (OOD) principles Understands database design principles & query language Implements code-based unit tests Leverages Git, Jenkins, Kubernetes/Openshift, Docker, or similar tools for delivery Experience with Angular and/or React Knowledge of the healthcare industry and FHIR is a plus Prior experience working/contracting at Availity is a plus Writes technical documentation Gathers technical requirements Writes code to maintain large-scale complex systems Demonstrates development best practices Advocates for Agile software development methodologies Designs efficient and performant solutions Manages maintainable levels of technical debt Works effectively with other functional teams including Leadership, Product, Security, & Architecture Maintains composure and professionalism during high-pressure situations Takes initiative and ownership of the work Ability to manage multiple and changing priorities/tasks What you will be doing: Solving healthcare problems and improving processes Working on a team following Agile Scrum principles Incorporating development best practices Having the opportunity to work full stack on front-end UI and/or backend processing Using such technologies as Java, JavaScript,Angular,React.js, Node.js & MySQL Hosting & consuming APIs Ensuring your code is efficient, optimized, and performant Collaborating on programming or development standards Maintaining technical debt and applying security principles Reviewing the code of others while receiving feedback to ensure code quality Innovating with ideas and products to the organization Performing unit testing and complex debugging to ensure quality Learning new things & sharing your knowledge with others Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter resume review Manager resume review Recruiter video interview Manager video interview Full stack assessment Panel video interview Senior leadership video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.

The Software Engineer III will build network messaging software for Availity’s AuthAI teams, focusing primarily on back-end development using Java and AWS. Responsibilities include developing software, fixing bugs, implementing features, and mentoring junior engineers. | Candidates must have a bachelor's degree in computer science or equivalent and at least 5 years of progressive work experience in an Agile environment. Proficiency in Java, SQL databases, JavaScript, and web services is required, with AWS and healthcare industry experience as a plus. | Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission. We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem. Reporting to the Manager, Software Engineering the Software Engineer III will build network messaging software for Availity’s AuthAI teams. This team’s work is mostly back-end, using Java and AWS, and occasional front-end projects using React/Vue.js. Sponsorship, in any form, is not available for this position. Location: Remote, US Why work on this team: Experience and Expertise This high-performing team has an array of diverse experiences. You will learn a lot from us, and we also want to learn from you. Engineering Focus Our culture and roots are centered around engineers. Most of your leadership chain are former Software Engineers who love to engage in technical conversations while also giving you and your team a significant amount of autonomy. Positive Work Culture The team promotes a positive and inclusive work culture, prioritizing work-life balance, employee well-being, and fostering a sense of community and belonging. Growth Opportunities Working on this team provides numerous opportunities for professional and personal growth through challenging projects, mentorship, and continuous learning. Role qualifications: Must have a bachelor’s degree in computer science, computer engineering or equivalent. 5+ years of progressive work experience in an Agile and/or iterative environment 5+ years leveraging the following languages & frameworks Java SQL databases JavaScript RESTful APIs Web services Knowledge/experience with AWS cloud is a plus. Knowledge/experience with React is a plus. Knowledge/experience with Vue is a plus. Knowledge of the healthcare industry is a plus. You will set yourself apart with: Healthcare industry experience AWS Experience Adherence to engineering best practices What you will be doing: Developing Java software, with other languages where appropriate. Fixing bugs and implementing features, while coaching/mentoring junior engineers Building web services for both internal and external use. Writing unit tests to maintain high coverage percentages. Applying modern software architecture patterns (distributed systems, microservices, etc.) Leveraging CI/CD principles using Git, Jira, and AWS Performing unit testing and complex debugging to ensure quality. Developing well-structured, reusable, maintainable, and intentionally designed code to address requirements and software standards. Writing database queries and required table definition modifications. Actively participating in pair programming and code reviews Analyzing existing programs and modifying the application code to create Innovating and sharing ideas to improve products and processes, big and small. Indirectly speeding up the prior authorization process for patients across the US. Availity culture and benefits: Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Manager resume review Recruiter video interview Manager video interview Technical assessment Technical video interview Senior leadership video interview Video Camera Usage: Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants. Disclaimers: Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers We love what we do. More importantly, we love where we do it. If you enjoy talented, positive people who are dedicated to working together to create awesome products and solutions, then Availity is the place for you. The work is challenging but the rewards run deep, as do the opportunities for growth. Come make your mark in a place where you will love what you do.