AutoNation

Manage and lead the automotive parts department to ensure profitability, efficiency, and customer satisfaction. | Requires at least five years of experience in an automotive parts department and supervisory experience, with skills in team management, inventory control, and customer service. | The Retail Assistant Parts Manager is responsible for ensuring a profitable and efficient parts department. The Retail Assistant Parts Manager will accomplish these objectives through the use of proper purchasing procedures, inventory control, staff utilization, pricing, merchandising and advertising. Lead the Future of Automotive Retail. At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail. Why You’ll Love Working Here: • National scale with entrepreneurial spirit • Inclusive culture and diverse leadership • Competitive compensation and benefits • Opportunities to make a real impact • Our values and culture What We’re Looking For: • Proven leadership experience • Strategic thinking and execution skills • Passion for innovation and people development Explore leadership opportunities at AutoNation today. What are the day-to-day responsibilities? • Assist with establishing the forecast goals and objectives for the department and strive to meet them • Strive for harmony and teamwork with all other departments • Work with the Service Manager to ensure a timely turnaround of parts needed for internal jobs ,Warranty and Customer Pay • Prepare and administer an annual operating budget for the parts department • Understand, keep abreast of, and comply with federal, state, and local regulations that may affect parts sales • Hire, train, motivate, counsel, and monitor the performance of all parts department staff • Direct and schedule the activities of all parts department employees • Provide technical assistance to parts department employees • Conduct meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation • Monitor parts department employees' payroll records • Develop, enforce and monitor guidelines for working with customers to ensure maximum customer satisfaction • Handle customer complaints immediately and according to the dealership's guidelines • Establish and enforce a pricing policy that balances volume, customer loyalty, and the cost of doing business • Monitor and adjust inventory to minimize obsolescence What are the requirements for this job? • High School diploma or equivalent • Ability to read and comprehend instructions and information • One year of supervisory experience • Five years of experience in an automotive parts department • Excellent communication and managerial skills • Previous sales experience (preferred) • Must have a valid drivers license • Valid in-state driver’s license and an acceptable, safe driving record Compensation estimated: $4,800 - $17,941 Monthly Exciting Benefits and Perks Await You: • Competitive compensation and 401k matching • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Interact with customers online, by phone, and in person to guide vehicle purchases and provide exceptional customer service. | High school diploma, customer service and sales experience, communication skills, willingness to follow up with customers, and a valid driver's license. | The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. Sell with Confidence. Grow with AutoNation. AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed. Why You’ll Love Working Here: • Competitive benefits • Career paths into finance, management, and beyond • A culture built on trust, transparency, and teamwork What We’re Looking For: • Strong communication and interpersonal skills • A desire to help people and exceed expectations • Sales or customer service experience preferred Apply now and start building a career with purpose and potential. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience. What are the requirements for this job? • High school diploma or equivalent • Proven ability to provide an exceptional customer experience • Drive to set and achieve targeted goals • Prior sales experience, retail preferred • Demonstrated communication, consultative, interpersonal and organizational skills • The willingness to follow up with customers • Experience and desire to work with technology • Valid in-state driver’s license and an acceptable, safe driving record • Why should I come work for AutoNation? • You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect Exciting Benefits and Perks Await You: • Competitive compensation and 401k matching • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Act as liaison between service technicians and customers, manage appointments, explain vehicle service needs, produce repair orders, and ensure customer satisfaction. | High school diploma or equivalent, customer service skills, communication and organizational abilities, valid driver's license, and willingness to work with technology. | As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles. Position Overview Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe. What Will I Do Every Day? • Set, confirm and prepare for appointments with customers so they can have a great service experience • Meet or exceed targeted sales goals & the targeted customer satisfaction index • Greet customers in a friendly manner when they arrive • Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives • Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle • Produce repair orders for customers, including cost and time estimates, with full transparency • Communicate frequently with technicians and parts associates to ensure timely completion of work • Follow up with customers on the status of their vehicle, based on how the customer wants to be informed • Follow up with customers to ensure satisfaction • Gain superior product knowledge to effectively help customers • Provide an exceptional customer experience to drive loyalty What are the requirements for this job? • High school diploma or equivalent • Proven ability to provide an exceptional customer experience • Ability to set and achieve targeted goals • Prior sales experience preferred but not required • Demonstrated communication, consultative, interpersonal and organizational skills • The willingness to follow up with customers • Experience and desire to work with technology • Valid in-state driver’s license and an acceptable, safe driving record This position pays min wage + commission (approx $3-9k/month) Exciting Benefits and Perks Await You: • Competitive compensation and 401k matching • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sell new and used vehicles while meeting gross profit, customer satisfaction, and volume standards. | Requires over 1 year automotive sales experience, excellent communication skills, valid driver's license, and a high school diploma or equivalent. | The BMW Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer. What are the requirements? • Proven ability to provide an exceptional customer experience • Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity • Over 1 year automotive sales experience • Proven ability to exceed established automotive sales and customer service goals • Excellent communication, consultative, interpersonal and organizational skills • The willingness to follow up, and follow-up again, with customers • Valid in-state driver’s license and an acceptable, safe driving record • High school diploma or equivalent Why should I work for AutoNation? • You want to work for a car dealer that has a strong moral compass and treats all its associates with respect • You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer. • We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you. • How will I be paid? Will I receive training? • As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away! • Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build your book of business and close deals like the expert you already are. Compensation is commission based and may range between $3,500-10,000 or more per month. Exciting Benefits and Perks Await You: • Competitive compensation and 401k matching • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sell new and used vehicles while meeting sales, profit, and customer satisfaction goals. | Requires over 1 year automotive sales experience, excellent communication and organizational skills, valid driver's license, and high school diploma or equivalent. | The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer. What are the requirements? • Proven ability to provide an exceptional customer experience • Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity • Over 1 year automotive sales experience • Proven ability to exceed established automotive sales and customer service goals • Excellent communication, consultative, interpersonal and organizational skills • The willingness to follow up, and follow-up again, with customers • Valid in-state driver’s license and an acceptable, safe driving record • High school diploma or equivalent Why should I work for AutoNation? • You want to work for a car dealer that has a strong moral compass and treats all its associates with respect • You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer. • We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you. • How will I be paid? Will I receive training? • As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away! • Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build your book of business and close deals like the expert you already are. This position is commission-based. The average compensation for this position is $3,000 to $10,000 per month. Exciting Benefits and Perks Await You: • Competitive compensation and 401k matching • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Perform vehicle repair and maintenance according to dealer and factory standards, diagnose issues, communicate with parts and service teams, and provide excellent customer service. | High school diploma or equivalent, 2+ years automotive technician experience, automotive technical training, valid driver's license, attention to detail, and organizational skills. | The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability. Our Technicians are paid based on an industry-leading technician wage grid that provides pay between $26 flag - $36 flag rate based on experience, plus opportunities for overrides and longevity bonus based on a combination of tenure and manufacturer certifications. Dealership Highlights: • 5 day work week with alternating Saturdays • Every bay has a new lift • Climate controlled shop • Excellent team environment • Paid training • Techs able to have 2 bays What are the day-to-day responsibilities? • Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty. • Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication. • Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer. • Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles. • Documenting work performed on each vehicle on the repair order. • Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.” • Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate. • Providing an exceptional customer experience to drive loyalty How will I know if I am successful? • The performance of a Certified Technician is measured by achieving: • Targeted production • Targeted sales • Targeted Customer Satisfaction Index What are the requirements for this job • High School diploma or equivalent • 2+ years experience as an automotive technician • Automotive technical training (varies based on store needs) • Attention to detail • Organization and follow-up skills • Valid in-state driver’s license and have and maintain an acceptable, safe driving record What are the opportunities for career growth? • Our Associates have many choices for career growth and development after success in a Service Technician role. Opportunities may include: • Master-Certified Technician • Service Advisor • Service Management Hourly compensation between $26 or higher based on years of experience and ASE certifications. Exciting Benefits and Perks Await You: • Competitive compensation and 401k matching • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Manage finance and insurance sales processes, ensure compliance, build customer relationships, and achieve sales goals in an automotive retail environment. | High school diploma, customer service skills, sales experience preferred, communication and organizational skills, and ability to work with technology. | AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big? Working in our no-haggle sales environment, the F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you’ll find the right finance and insurance products for every customer, no matter what their situation. What will I do every day? • Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process • Work directly with our employees and customers to develop relationships • Determine customer financing needs and payment options based on a consultative interview process • Present a fully transparent pricing menu to customers detailing their financing options and products • Process finance transactions and ensure 100% compliance with all state and federal laws and regulations • Follow up with customers to ensure satisfaction • Build rapport with customers to create a base of referrals • Set and achieve targeted sales goals • Gain superior product knowledge to effectively help customers • Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy • Provide an exceptional customer experience to drive loyalty • What are the requirements for the F&I Manager? • High school diploma or equivalent • Proven ability to provide an exceptional customer experience • Ability to set and achieve targeted goals • Highly detail-oriented and organized • Prior sales experience preferred but not required • Demonstrated communication, consultative, interpersonal and organizational skills • Experience and desire to work with technology • Why should I come work for AutoNation? • - You want to work for a car dealer that has a strong moral compass and treats all its associates with respect Exciting Benefits And Perks Await You • Competitive compensation and 401k matching • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Assist customers and technicians with automotive parts sales, maintain inventory and merchandising, and achieve sales and customer satisfaction targets. | Requires 3+ years automotive parts experience, 1 year sales experience, and a high school diploma or equivalent. | AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big? Here at Mercedes Benz of Westmont, the Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. What are the day-to-day responsibilities? • Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner. • Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner. • Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system. • Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry. • Stock incoming inventory in the correct location. • Maintain the parts department in clean and orderly manner. • Provide customers with needed information and offer additional sales opportunities. • Create and maintain merchandising display to promote product sales. • Provide an exceptional customer experience to drive loyalty How will I know if I am successful? • The performance of a Parts Retail Sales Associate is measured by achieving: • Achieve Parts Sales Targets • Achieve Customer Satisfaction Targets • What are the requirements for this job? • Requires three (3) years or more as an automotive Parts professional. • High School diploma or equivalent • Proven ability to provide an exceptional customer experience • One year of experience in an automotive parts department. • One year of sales experience $15 - $21 per hour Exciting Benefits and Perks Await You: • Competitive compensation and 401k matching • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.