Aurora Solar

Oversee billing and collections processes, improve workflows, and lead a team in a SaaS environment. | 7+ years in accounts receivable, billing, collections in SaaS, with deep Zuora experience, and strong communication skills. | About Aurora Solar Aurora is on a mission to create a future of solar for all. Our award-winning software puts the power of data and technology into the hands of every solar professional to make solar adoption simple and predictable. Our software has designed millions of solar projects so far, empowering solar companies to sell, design, and install residential and commercial solar arrays accurately, seamlessly, and at scale. We’ve been named one of "The Best Remote Companies To Work for in 2025" by BuiltIn.com and have been recognized for the second time as a Certified Green Business (CGB) with the city of San Francisco. We’re in this together to support the world’s transition to solar. About the Team The Accounts Receivable team is responsible for ensuring timely and accurate customer billing, cash application, and collections to support the company’s financial health. The team operates collaboratively in a fast-paced environment, with a strong focus on precision, efficiency, and continuous improvement across all billing and collections processes. About the Role We’re looking for an experienced, forward-thinking Senior Manager to guide our Accounts Receivable operations in a dynamic SaaS environment. You’ll oversee the full scope of billing and collections, champion accuracy across multiple systems, and ensure our quote-to-cash motion scales as the business grows. This role is ideal for someone who thrives in complexity, leads with clarity, and brings both strategic insight and hands-on execution to every challenge. Your Impact Partner across Sales, Customer Success, Deal Desk, and Product/Engineering to streamline the quote-to-cash experience and remove friction for internal teams and customers Ensure all accounts receivable, billing, and collections activities are delivered with precision, timeliness, and a strong focus on the customer Oversee billing operations for new deals, product launches, contract changes, and non-standard arrangements Lead customer-facing communication around invoicing, payments, and escalations, fostering a clear and positive experience Strengthen systems and workflows by supporting the design, testing, and rollout of improvements across billing tools and processes Manage, coach, and develop an offshore team of two responsible for invoicing, collections, and payment applications across multiple platforms What You Bring 7+ years of progressive experience in accounts receivable, billing, and collections in a SaaS environment Deep proficiency in Zuora Exceptional communication skills with the ability to collaborate effectively across internal and external stakeholders High attention to detail, strong ownership mindset, and a hands-on approach to problem solving Comfort navigating ambiguity and managing competing priorities in a fast-moving environment A track record of identifying process gaps and implementing scalable, repeatable solutions Nice to Haves Experience managing offshore teams. Familiarity with NetSuite, Recurly, Stripe, or Salesforce. Revenue accounting experience What We Offer 🏖️Flexible PTO - Take the time when you need it 🍼Parental Leave - 16 weeks with 100% base salary + gradual return to work 💰WFH Stipend - An initial $500 (Non-engineers) or $750 (Engineering roles) 🏢 Coworking Stipend - $300 / month if you prefer to be at a coworking facility near you ☀️Energize Fridays - Company-wide days to log off and recharge 📶Connectivity Stipend - Up to $100 / month towards internet or phone Learning & Development - $720 / annually to use towards professional development (You have to complete 90 days of employment to receive this stipend) 🩺Medical, Dental, and Vision - Premiums are 100% covered for Aurorans and 90% for dependents Please take a look at our 2025 U.S. Benefits Booklet for a deeper dive into our offerings Where Aurorans are: Aurora currently has teams within the US, Canada, Mexico, and Germany with additional locations on the horizon. We’re united in our work to support the world’s transition to solar! Aurora is dedicated to building a diverse and inclusive workforce of people who believe in and are passionate about creating a future of solar energy for all. We are an equal opportunity employer, we welcome and consider qualified applicants regardless of gender identity, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. We encourage you to apply even if you believe that you do not meet all of the above criteria! Aurora is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Lead strategy and execution for a consumer-facing solar marketplace, optimize homeowner journey and marketplace dynamics, and collaborate cross-functionally to drive growth and innovation. | 8+ years in product management with marketplace experience, data-driven decision making skills, technical acumen with APIs, leadership abilities, and a consumer-centric approach. | About Aurora Solar Aurora is on a mission to create a future of solar for all. Our award-winning software puts the power of data and technology into the hands of every solar professional to make solar adoption simple and predictable. Our software has designed millions of solar projects so far, empowering solar companies to sell, design, and install residential and commercial solar arrays accurately, seamlessly, and at scale. We’ve been named one of "The Best Remote Companies To Work for in 2025" by BuiltIn.com and have been recognized for the second time as a Certified Green Business (CGB) with the city of San Francisco. We’re in this together to support the world’s transition to solar. About the Team Aurora’s Consumer team is building the world’s first real-time solar marketplace, designed to make residential solar more accessible, affordable, and transparent. With more than 70% installer market penetration already powering the platform, the team is uniquely positioned to create a seamless solar purchasing experience for homeowners. You’ll be joining a high-performing pod of engineers and designers dedicated to accelerating the adoption of solar and reducing costs for homeowners. About the Role We are seeking a Principal Product Manager to lead strategy, execution, and innovation for our consumer-facing solar marketplace. This role will define and drive initiatives that optimize the homeowner journey, balance marketplace dynamics, and unlock conversion growth across the funnel. You will work closely with cross-functional partners in engineering, design, marketing, sales, and operations to build delightful experiences for homeowners and powerful tools for Aurora’s partners. This is a high-impact opportunity to shape the future of residential solar by owning the vision and roadmap for the Consumer marketplace, driving measurable outcomes, and contributing to Aurora’s mission of creating a solar future for all. Your Impact Develop and implement a compelling vision to improve and expand Aurora’s solar marketplace Leverage research, funnel analysis, and A/B testing to identify friction points, improve conversions, and inform roadmap priorities Partner with engineering, design, and marketing to run experiments, deliver solutions, and align stakeholders Design intuitive and engaging journeys that address customer pain points and drive adoption Balance supply and demand, strengthen installer participation, and enable growth through scalable product solutions Inspire teams, foster trust with stakeholders, and stay entrepreneurial in a fast-paced environment Drive toward a fully digital, homeowner-driven purchasing process and explore integrations with AI, services, and tools across Aurora’s ecosystem Identify and implement product tools that will enable Consumer to become an increasingly data-driven team in our product decision-making and roadmap What You Bring Marketplace Expertise: 8+ years of product management experience with proven success scaling and optimizing complex marketplaces Data-Driven Decision Making: Demonstrated proficiency in A/B testing, optimizing funnels, identifying and implementing tools to support KPI tracking, and making data-informed product decisions Consumer-Centric Approach: Passion for creating seamless, engaging experiences that address customer pain points and priorities Technical Acumen: 2+ years of experience with APIs, third-party integrations, and data-driven development processes Leadership and Collaboration: Ability to inspire, influence, and align cross-functional teams toward ambitious goals Entrepreneurial Spirit: Hard work, adaptability, and the ability to thrive in a fast-paced, evolving environment Customer Empathy: Hands-on experience leading user research and translating insights into actionable product improvements Nice to Haves Background in solar, renewable energy, or other complex consumer purchase industries (e.g., automotive) Experience managing e-commerce transactions with long, complex customer journeys Design or analytics proficiency Experience implementing AI-driven consumer interactions or intelligent agents Familiarity with the solar industry ecosystem and its market challenges What We Offer 🏖️Flexible PTO - Take the time when you need it 🍼Parental Leave - 16 weeks with 100% base salary + gradual return to work 💰WFH Stipend - An initial $500 (Non-engineers) or $750 (Engineering roles) 🏢 Coworking Stipend - $300 / month if you prefer to be at a coworking facility near you ☀️Energize Fridays - Company-wide days to log off and recharge 📶Connectivity Stipend - Up to $100 / month towards internet or phone Learning & Development - $720 / annually to use towards professional development (You have to complete 90 days of employment to receive this stipend) 🩺Medical, Dental, and Vision - Premiums are 100% covered for Aurorans and 90% for dependents Please take a look at our 2025 U.S. Benefits Booklet for a deeper dive into our offerings. Where Aurorans are: Aurora currently has teams within the US, Canada, Mexico, and Germany with additional locations on the horizon. We’re united in our work to support the world’s transition to solar! Aurora is dedicated to building a diverse and inclusive workforce of people who believe in and are passionate about creating a future of solar energy for all. We are an equal opportunity employer, we welcome and consider qualified applicants regardless of gender identity, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. We encourage you to apply even if you believe that you do not meet all of the above criteria! Aurora is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.