AT&T Services, Inc.

Lead product portfolio strategy, commercialization, and P&L management to drive growth and customer value. | Experienced people leader with strong product strategy, business leadership, and team management skills. | Job Purpose: Lead a high-growth product portfolio, overseeing strategy, roadmap, commercialization, partnerships, and lifecycle performance to accelerate revenue and subscriber growth. Lead the incubation, commercialization and scaling of innovative consumer products and growth businesses, transforming new concepts into sustainable revenue streams and differentiated customer experiences. Drive end-to-end business ownership, including P&L management, business case development, new feature development, channel expansion, go-to-market execution, and customer experience optimization. Partner across internal and external stakeholders to identify growth opportunities, improve portfolio performance, and maximize return on investment while delivering measurable business outcomes. This position requires office presence of a minimum of 5 days per week and is only located in Dallas, TX. No relocation is offered. Key Roles & Responsibilities: At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. The Director-Product Management & Development strategist on the Mobility Consumer Product Management team, you’ll be joining a team that is driving the strategy, development, and launch of some of AT&T’s most innovative consumer network experiences—including AT&T Turbo, Turbo Live, eSIM by AT&T, and more. In this role, you will lead the Dallas-based team delivering this portfolio of high-growth products and services. You will define the long-term vision and roadmap, turning customer insights, market opportunities, and competitive trends into strategies that drive revenue, subscriber growth, retention, and profitability. You will build a high-performing team, remove obstacles, and align cross-functional partners to accelerate execution, optimize performance, and deliver greater customer value. As Director Product Management and leader of this consumer mobility product management organization, typical tasks may include, but are not limited to, the following: • Defines the long-term vision, product strategy, prioritization investment priorities, governance, resource allocation, and portfolio roadmap, translating customer insights and market opportunities into sustainable growth. Ensure investments deliver customer value and business impact. • Leads and develops a high-performing team of product managers and leaders, providing coaching, removing barriers, and fostering a culture of accountability, innovation, and growth. • Serves as the executive product leader for the portfolio, shaping enterprise priorities, influencing senior leadership decisions, driving cross-functional alignment, and resolving complex dependencies to accelerate execution. • Owns portfolio growth, customer lifecycle strategy, and P&L performance, driving acquisition, retention, monetization and profitability. • Oversees the evaluation, prioritization, and commercialization of new products, features, and strategic initiatives, including incubation of emerging growth opportunities, proof-of-concept development, strategic partnerships, and scaling of new business models. • Directs go-to-market, commercialization, and channel growth strategies across owned, partner, retail, affiliate, and emerging distribution channels to maximize digital-first adoption, engagement, and revenue growth. • Leads product lifecycle management from concept through growth phases, sponsoring delivery and partnering with technology, engineering, operations, and program teams to ensure quality execution, scalability, and operational readiness. • Establishes performance metrics and accountability frameworks, using customer, operational, and financial insights to optimize portfolio performance and inform future strategy. • Builds and maintains executive-level enterprise and external partnerships, including technology providers, strategic alliances, vendors, distribution partners, affiliate partners, and ecosystem relationships, to advance business objectives and unlock growth opportunities. • Champions customer-centric decision-making, ensuring product strategies, experiences, and investments deliver differentiated customer value while supporting growth and profitability. Preferred Experience: Preferred candidates will be an experienced people leader with a proven track record of leading and developed teams. Preferred candidates will also be an expert in their field, with a track record of solving complex and ambiguous strategic problems. They should have hands‑on experience driving product‑led revenue growth with compelling product concepts—using data to prioritize opportunities, optimize performance, and evolve offerings in ways that expand customer value, strengthen market position, and deliver sustainable business results. Desired Product Management Leadership Skills: A strong candidate will have tangible examples of their strengths and experience in these people management and product management skillsets: • People & Organizational Leadership: Building high-performing teams; talent development, coaching, performance management, succession planning; employee engagement and culture building; and cross-functional leadership and collaboration. • Product Strategy & Business Leadership: Strategic thinking and long-range planning; executive communication and storytelling; customer insight; product vision, differentiation, and strategy; business case development; prioritization; and decision-making under uncertainty. • Product Delivery & Portfolio Management: Product definition and requirements; technology acumen; lifecycle management; performance measurement; and high-owner execution. Desired Product Manager Leadership Traits: A strong candidate will have tangible examples of how they understand and exhibit these traits and qualities in their people management and product management behaviors: • Leadership & Talent Development: Empathetic and emotionally intelligent leader who builds trust, develops talent, fosters inclusion, drives accountability, and creates high-performing teams. • Strategic & Innovative Thinking: Customer-centric and commercially minded, with strong business acumen, strategic vision, competitiveness, curiosity, creativity, entrepreneurial thinking, and sound judgment. • Ownership & Execution: Decisive, analytical, adaptable, and resilient, with a bias for action, strong problem-solving skills, an ownership mindset, passion, grit, and commitment to delivering results. Job Contribution: Designs and executes strategies that support the overarching philosophy of the organization. Oversees departmental programs and is often hands-on with the design and implementation of applicable strategies. Typically leads large teams, supervising supervisors as well as career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates. Our Director-Product Management & Develop jobs earn between $191,400.00 - $287,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Long Term Grants and Deferred Compensation Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas Salary Range: $191,400.00 - $287,200.00 AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research initiatives to generate actionable insights supporting business and marketing priorities. | 3+ years market research experience with strong skills in quantitative and qualitative research, data analysis, and stakeholder collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research initiatives to generate actionable insights supporting business and marketing priorities. | 3+ years market research experience with strong skills in quantitative and qualitative research, data analysis, and stakeholder collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead and manage cybersecurity data acquisition and flood security platforms with a focus on strategy, team leadership, automation, and security quality. | Proven leadership in cybersecurity, experience with AI/ML in security, Agile Scrum, and strong communication skills with a bachelor's degree or equivalent experience. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. About this Position: At AT&T, we believe secure, cloud-first technology with Artificial Intelligence (AI) and Machine Learning (ML) integration unlocks the future of connectivity. As an Associate Director in our Chief Security Office (CSO) organization, you’ll be at the forefront of protecting millions of customers and critical infrastructure. Join us to shape the future of security—where your expertise, vision, and leadership will set new standards for quality, resilience, and innovation. We’re searching for a passionate, strategic leader to own and elevate the Data Acquisition and Flood Organizations; AT&T’s wireline and mobility NetFlow data security platforms. This is your opportunity to architect the vision, inspire a team of experts, and ensure that every release delivers world-class security, reliability, and user experience. What You’ll Do: Define the Vision: Develop and champion a holistic, end-to-end strategy for NetFlow security monitoring, ensuring every feature is secure, robust, and intuitive from day one. Lead with Impact: Inspire, mentor, and grow a high-performing team of engineers—empowering them to push boundaries, solve big problems, and deliver exceptional results. Drive Automation and Innovation: Build and scale automated testing pipelines, leveraging the latest tools and technologies to maximize speed, coverage, and confidence in every release. Champion Security and Quality: Integrate cutting-edge security, threat monitoring, and incident response into wireline and mobility data flows, protecting our platform and customers against emerging risks. Collaborate Across AT&T: Partner with the SOC, product, and security teams to embed quality and security at every stage of development and communicate insights to business and technical leaders. Make a Measurable Difference: Use data-driven approaches to continuously improve processes, tools, and team performance—translating feedback and lessons learned into lasting platform excellence. Elevate the User Experience: Balance rigorous security and with human-centered design, ensuring our solutions are as usable as they are safe. Who You Are: A proven leader with a track record of designing and executing large-scale automations, AI, and machine learning solutions driving down cyber risks. Deeply knowledgeable about Flow Data security principles, best practices, and the evolving threat landscape. A builder and mentor, passionate about developing people and teams. Highly skilled in Agile Scrum, modern automation frameworks, CI/CD, and security tools. A collaborative communicator, comfortable working across disciplines and presenting to executives. An innovative problem solver who thrives in fast-paced, dynamic environments. Desirable skills: Bachelors degree or working experience in computer science, engineering, cybersecurity, or a related field. Experience leading teams through organizational and technological change. Experience with the Agile Scrum methodology with a product centric delivery strategy. Creative, adaptable, and driven to turn vision into action—even amidst ambiguity. Familiarity with applying Artificial Intelligence (AI) or Machine Learning (ML) techniques in cybersecurity contexts (e.g., anomaly detection, threat hunting, behavioral analytics, or risk scoring). Education/Experience: Bachelor's degree desired in Computer Science or Cybersecurity or 5+ years of related experience. Supervisor: Yes Our Assoc Director-Cybersecurity jobs earn between $171,000.00 - $287,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Middletown, New Jersey, USA:NC:Charlotte / Ibm Dr - Adm:8505 Ibm Dr Salary Range: $171,000.00 - $287,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead and manage cybersecurity teams and programs focusing on data acquisition and security platform innovation. | Proven leadership in cybersecurity with experience in AI/ML, automation, and security monitoring for large-scale data platforms. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. About this Position: At AT&T, we believe secure, cloud-first technology with Artificial Intelligence (AI) and Machine Learning (ML) integration unlocks the future of connectivity. As an Associate Director in our Chief Security Office (CSO) organization, you’ll be at the forefront of protecting millions of customers and critical infrastructure. Join us to shape the future of security—where your expertise, vision, and leadership will set new standards for quality, resilience, and innovation. We’re searching for a passionate, strategic leader to own and elevate the Data Acquisition and Flood Organizations; AT&T’s wireline and mobility NetFlow data security platforms. This is your opportunity to architect the vision, inspire a team of experts, and ensure that every release delivers world-class security, reliability, and user experience. What You’ll Do: Define the Vision: Develop and champion a holistic, end-to-end strategy for NetFlow security monitoring, ensuring every feature is secure, robust, and intuitive from day one. Lead with Impact: Inspire, mentor, and grow a high-performing team of engineers—empowering them to push boundaries, solve big problems, and deliver exceptional results. Drive Automation and Innovation: Build and scale automated testing pipelines, leveraging the latest tools and technologies to maximize speed, coverage, and confidence in every release. Champion Security and Quality: Integrate cutting-edge security, threat monitoring, and incident response into wireline and mobility data flows, protecting our platform and customers against emerging risks. Collaborate Across AT&T: Partner with the SOC, product, and security teams to embed quality and security at every stage of development and communicate insights to business and technical leaders. Make a Measurable Difference: Use data-driven approaches to continuously improve processes, tools, and team performance—translating feedback and lessons learned into lasting platform excellence. Elevate the User Experience: Balance rigorous security and with human-centered design, ensuring our solutions are as usable as they are safe. Who You Are: A proven leader with a track record of designing and executing large-scale automations, AI, and machine learning solutions driving down cyber risks. Deeply knowledgeable about Flow Data security principles, best practices, and the evolving threat landscape. A builder and mentor, passionate about developing people and teams. Highly skilled in Agile Scrum, modern automation frameworks, CI/CD, and security tools. A collaborative communicator, comfortable working across disciplines and presenting to executives. An innovative problem solver who thrives in fast-paced, dynamic environments. Desirable skills: Bachelors degree or working experience in computer science, engineering, cybersecurity, or a related field. Experience leading teams through organizational and technological change. Experience with the Agile Scrum methodology with a product centric delivery strategy. Creative, adaptable, and driven to turn vision into action—even amidst ambiguity. Familiarity with applying Artificial Intelligence (AI) or Machine Learning (ML) techniques in cybersecurity contexts (e.g., anomaly detection, threat hunting, behavioral analytics, or risk scoring). Education/Experience: Bachelor's degree desired in Computer Science or Cybersecurity or 5+ years of related experience. Supervisor: Yes Our Assoc Director-Cybersecurity jobs earn between $171,000.00 - $287,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Middletown, New Jersey, USA:NC:Charlotte / Ibm Dr - Adm:8505 Ibm Dr Salary Range: $171,000.00 - $287,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Manage and optimize enterprise firewall platforms and policies with operational AI support in a hands-on engineering role. | 8+ years firewall engineering experience, Palo Alto expertise, strong operational discipline, and ability to work onsite full-time. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. We are hiring a Principal Cybersecurity Engineer (Firewall Platform) to join our high-performing cybersecurity Team. This is a hands-on keyboard, deeply technical, Engineering role for experts with real-world Firewall Policy operations and management experience at the large-scale enterprise level. You will be responsible for hands-on-keyboards managing, operating, and optimizing Enterprise Firewall Platforms, driving policy quality and consistency, and supporting troubleshooting and operational excellence across a complex, global environment. Over time, you will also help apply Operational Artificial Intelligence (AI) to improve efficiency, reliability, and security. Key Responsibilities & Growth Expectations: Own the end-to-end firewall policy lifecycle, including creation, review, implementation, optimization, monitoring/soak, and decommissioning of policy changes. Execute changes safely within defined change management processes, ensuring proper validation, documentation, and post-change verification to meet intended outcomes. Operate, maintain, and continuously tune firewall infrastructure to ensure compliance, performance, resiliency, and strong security posture. Troubleshoot connectivity and security policy issues in collaboration with architecture, engineering, and operations teams across enterprise environments. Progress from guided execution to full ownership of complex policy and operational activities, demonstrating increasing autonomy in managing enterprise-scale network security challenges. Deliver high-quality, secure changes at scale while effectively navigating enterprise systems, workflows, and operational frameworks. Support a 24x7 operational model, including participation in on-call rotations and coordination with the Global Technology Operations Center (GTOC). Identify and drive opportunities for automation and operational excellence, leveraging tools such as Copilot and ChatGPT to improve efficiency, reduce manual effort, and enhance accuracy. Contribute to continuous improvement by adopting AI-assisted capabilities and automation to increase throughput, reduce risk, and strengthen overall security effectiveness. Maintain high standards for documentation, repeatable processes, and operational readiness to ensure consistency and scalability. Required Qualifications: This is a Principal Position requiring direct, recent experience implementing, validating, and troubleshooting Firewall Policies. 8+ years of hands-on experience operating, maintaining, and managing firewall platforms in large-scale enterprise environments. Demonstrated expertise in firewall policy lifecycle management, including rule creation, optimization, cleanup, recertification, and audit-ready documentation—particularly within Palo Alto environments. Strong technical knowledge of firewall constructs (App-ID, User-ID, Content-ID, NAT, zones, security policies, and service objects) and the ability to troubleshoot complex issues involving rule matching, routing impacts, decryption, and application behavior. Proven ability to troubleshoot network and security issues under time pressure, delivering consistent resolutions and minimizing incident recurrence. Deep operational discipline with enterprise change processes, including risk assessment, validation/testing, rollback planning, and post-change verification. Experience using centralized management tools (e.g., Panorama/SCM Pro), including device groups, templates, commits, and log analysis. Proficiency in analyzing traffic using logs (Traffic, Threat, URL) and packet captures to validate policy behavior and outcomes. Track record of delivering firewall changes safely, accurately, and within SLAs, with minimal rework. Strong collaboration skills with cross-functional teams (network, application, operations) to drive timely outcomes in complex environments. Commitment to high-quality documentation, including development and adherence to repeatable procedures and runbooks. Demonstrated ability to improve operational efficiency and scalability through automation and AI-assisted workflows, contributing to stronger security posture and reduced risk. Preferred Qualifications: Certified Information Systems Security Professional (CISSP) or equivalent cybersecurity certification (CISM, CISA, CRISC, etc.). Any Palo Alto certifications such as PCNSE / PCNSA (or equivalent demonstrated experience). Experience with Palo Alto CLI policy automation, orchestration, or "policy as code" approaches and Python policy scripting. Experience with Visual Studio Code, Jupyter Notebook, and Agentic coding using GitHub Copilot, Claude Code, OpenAI Codex (ChatGPT). 8+ years of hands-on cybersecurity/network security engineering experience, including enterprise operations. 5+ years of Palo Alto Networks (PAN-OS) Firewall platform and policy management in production environments. Exposure to AI/ML-enabled operations, AIOps, or using AI tooling for incident reduction and efficiency. Familiarity with metrics-driven operations (usage, hit counts, error rates, change success, MTTR, policy hygiene) Experience with AlgoSec, URL Filtering, WildFire, Threat Prevention, DNS Security, and security profile tuning. Experience with SSL decryption strategy/operations, including break/fix and exception handling. Exposure to AIOps / Operational AI use cases (e.g., anomaly detection, change risk scoring, incident summarization, knowledge retrieval, workflow automation). Experience integrating Firewall operations with ITSM and CI/CD tooling (e.g., ServiceNow workflows, change gates, automated validation). Familiarity with network fundamentals at scale: BGP/OSPF basics, VRFs, VLANs, IPsec concepts, DNS, and load-balancing impacts on traffic paths. Education/Experience: Bachelor’s degree (BS/BA) desired in Computer Science or Cybersecurity. 7+ years of related experience. Certification is required in some areas. Supervisor: No Our Principal Cybersecurity jobs earn between $155,400.00 - $261,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Alpharetta, Georgia, Bothell, Washington, Dallas, Texas, Middletown, New Jersey, USA:NC:Charlotte / Ibm Dr - Adm:8505 Ibm Dr Salary Range: $155,400.00 - $261,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research initiatives to generate actionable insights supporting marketing and business priorities at regional levels. | Requires 3+ years market research experience, strong quantitative and qualitative research skills, strategic thinking, and ability to communicate insights to executives. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research programs to generate actionable regional insights supporting business and marketing priorities. | 3+ years market research experience with expertise in quantitative and qualitative methods, strong storytelling, and cross-functional collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research initiatives to generate actionable insights supporting business and marketing priorities. | 3+ years market research experience with strong quantitative and qualitative skills, strategic thinking, and stakeholder collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research programs to generate actionable insights supporting business and marketing priorities. | 3+ years market research experience with strong quantitative and qualitative skills, strategic thinking, and stakeholder collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead and execute local market research programs to generate actionable insights supporting business and marketing priorities. | 3+ years of market research experience with expertise in quantitative and qualitative methods, strong storytelling, and cross-functional collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research initiatives to generate actionable insights supporting business and marketing priorities. | 3+ years market research experience with expertise in quantitative and qualitative methods, strong storytelling, and cross-functional collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research programs to generate actionable insights supporting marketing and business priorities. | 3+ years market research experience with expertise in quantitative and qualitative methods, strong storytelling, and cross-functional collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local go-to-market marketing strategy and activation for AT&T's consumer portfolio ensuring alignment across teams and markets. | 10+ years marketing experience with proven leadership in go-to-market strategy and campaign execution in telecommunications or related fields. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. At AT&T, we are reimagining the technology that connects people, businesses, and communities. Join us to help shape differentiated, simplified customer experiences across one of the most recognized connectivity portfolios in the market. Lead local go-to-market marketing execution for AT&T’s consumer portfolio, including Wireless, Fiber, and 5G Home Internet. This role serves as the marketing leader for local campaign activation—translating Consumer Marketing priorities into market-relevant plans, aligning regional and cross-functional partners, guiding investment and execution priorities, and ensuring AT&T shows up with clarity, consistency, speed, and local relevance across priority markets. Key Responsibilities Strategic Go-to-Market Leadership & Alignment: Lead integrated local go-to-market execution across Wireless, Fiber, and 5G Home Internet, aligning portfolio priorities with business objectives, customer needs, regional opportunities, and brand direction. Translate enterprise and portfolio priorities into locally relevant marketing plans, launch roadmaps, investment priorities, and activation requirements. Partner with senior leaders, regional leadership, strategy, product, sales, media, creative, operations, legal, compliance, and execution teams to align objectives, timing, dependencies, channels, audiences, and success measures. Lead governance routines, decision forums, prioritization discussions, issue escalation, and cross-functional operating rhythms to keep local activations moving with speed, discipline, and executive visibility. Adapt national priorities for regional and local market needs while maintaining consistency with AT&T’s brand, portfolio strategy, business objectives, and customer experience standards. Anticipate market, operational, and execution risks; develop mitigation plans; and mobilize cross-functional teams to resolve barriers and protect business outcomes. Local Campaign Strategy & Activation: Own local campaign activation strategy from executional brief through market launch, ensuring positioning, messaging, offers, channels, audiences, deliverables, and measurement plans are aligned to portfolio and market priorities. Ensure coordination with national teams and adoption of brand systems, guidelines, and enterprise standards to preserve consistency while maximizing local relevance and impact. Direct creative, media, merchandising, digital, sales enablement, legal, compliance, brand management, and operations inputs to support timely, accurate, and differentiated campaign deployment. Establish launch readiness standards, executive reporting routines, decision trackers, communication plans, and activation recaps that drive accountability across teams. Regional Partnership & Local Market Execution: Partner with regional leadership to identify local growth opportunities, activation barriers, competitive dynamics, channel considerations, and market-specific priorities. Lead collaboration with strategy and product teams to ensure local activations accurately reflect portfolio priorities, offer strategy, customer value propositions, and commercialization objectives. Use feedback from regional partners, field teams, and performance data to improve activation materials, timing, local relevance, and execution quality. Execution Leadership & Resource Management: Oversee integrated timelines, deliverables, approvals, dependencies, and readiness milestones to support high-quality, on-time local market launches. Direct internal and external resources to improve activation speed, execution accuracy, operational efficiency, partner alignment, and marketing effectiveness. Campaign Performance & Optimization: Define KPIs and track launch readiness, execution quality, market performance, campaign impact, and post-launch optimization opportunities. Translate analytics, partner feedback, and market intelligence into actionable recommendations that improve future activations and business outcomes. Deliver concise performance updates, activation recaps, and strategic recommendations to senior leadership and cross-functional stakeholders. Process Improvement: Champion improved activation processes, governance models, tools, templates, and routines that make local go-to-market execution simpler, faster, more measurable, and more consistent across teams. Education: · Bachelor’s degree in Marketing, Communications, Business, or a related field. MBA or advanced degree preferred. Experience: 10+ years of marketing, go-to-market, campaign management, product marketing, or integrated marketing experience in telecommunications, technology, consumer services, or a related field. Proven experience leading go-to-market strategy, campaign activation, launch readiness, stakeholder alignment, resource coordination, and cross-functional execution at scale. Local or Regional experience is a Plus. Strategic, executive-ready communicator who can translate complex portfolio, market, competitive, and execution dynamics into clear priorities, compelling narratives, and actionable plans. Job Contribution Leads local go-to-market marketing strategy and activation across AT&T’s consumer portfolio, aligning enterprise priorities, regional needs, cross-functional teams, and execution plans. Directs departmental programs from strategy through launch, often hands-on in planning, governance, stakeholder alignment, and implementation. Leads teams and cross-functional workstreams, including supervisors and career-level employees where applicable. Influences people leadership decisions, resource allocation, prioritization, performance expectations, and business outcomes through strategic leadership, collaboration, and operational discipline. Supervisor: Yes Our Director - Product Marketing earns between $158,200 - $237,400 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage  401(k) plan  Tuition reimbursement program  Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)  Paid Parental Leave  Paid Caregiver Leave  Additional sick leave beyond what state and local law require may be available but is unprotected  Adoption Reimbursement  Disability Benefits (short term and long term)  Life and Accidental Death Insurance  Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  Employee Assistance Programs (EAP)  Extensive employee wellness programs  Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today! Our Director-Product Marketing jobs earn between $191,400.00 - $287,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Long Term Grants and Deferred Compensation Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas Salary Range: $191,400.00 - $287,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.