AT&T Services, Inc.

Lead and manage cybersecurity data acquisition and flood security platforms with a focus on strategy, team leadership, automation, and security quality. | Proven leadership in cybersecurity, experience with AI/ML in security, Agile Scrum, and strong communication skills with a bachelor's degree or equivalent experience. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. About this Position: At AT&T, we believe secure, cloud-first technology with Artificial Intelligence (AI) and Machine Learning (ML) integration unlocks the future of connectivity. As an Associate Director in our Chief Security Office (CSO) organization, you’ll be at the forefront of protecting millions of customers and critical infrastructure. Join us to shape the future of security—where your expertise, vision, and leadership will set new standards for quality, resilience, and innovation. We’re searching for a passionate, strategic leader to own and elevate the Data Acquisition and Flood Organizations; AT&T’s wireline and mobility NetFlow data security platforms. This is your opportunity to architect the vision, inspire a team of experts, and ensure that every release delivers world-class security, reliability, and user experience. What You’ll Do: Define the Vision: Develop and champion a holistic, end-to-end strategy for NetFlow security monitoring, ensuring every feature is secure, robust, and intuitive from day one. Lead with Impact: Inspire, mentor, and grow a high-performing team of engineers—empowering them to push boundaries, solve big problems, and deliver exceptional results. Drive Automation and Innovation: Build and scale automated testing pipelines, leveraging the latest tools and technologies to maximize speed, coverage, and confidence in every release. Champion Security and Quality: Integrate cutting-edge security, threat monitoring, and incident response into wireline and mobility data flows, protecting our platform and customers against emerging risks. Collaborate Across AT&T: Partner with the SOC, product, and security teams to embed quality and security at every stage of development and communicate insights to business and technical leaders. Make a Measurable Difference: Use data-driven approaches to continuously improve processes, tools, and team performance—translating feedback and lessons learned into lasting platform excellence. Elevate the User Experience: Balance rigorous security and with human-centered design, ensuring our solutions are as usable as they are safe. Who You Are: A proven leader with a track record of designing and executing large-scale automations, AI, and machine learning solutions driving down cyber risks. Deeply knowledgeable about Flow Data security principles, best practices, and the evolving threat landscape. A builder and mentor, passionate about developing people and teams. Highly skilled in Agile Scrum, modern automation frameworks, CI/CD, and security tools. A collaborative communicator, comfortable working across disciplines and presenting to executives. An innovative problem solver who thrives in fast-paced, dynamic environments. Desirable skills: Bachelors degree or working experience in computer science, engineering, cybersecurity, or a related field. Experience leading teams through organizational and technological change. Experience with the Agile Scrum methodology with a product centric delivery strategy. Creative, adaptable, and driven to turn vision into action—even amidst ambiguity. Familiarity with applying Artificial Intelligence (AI) or Machine Learning (ML) techniques in cybersecurity contexts (e.g., anomaly detection, threat hunting, behavioral analytics, or risk scoring). Education/Experience: Bachelor's degree desired in Computer Science or Cybersecurity or 5+ years of related experience. Supervisor: Yes Our Assoc Director-Cybersecurity jobs earn between $171,000.00 - $287,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Middletown, New Jersey, USA:NC:Charlotte / Ibm Dr - Adm:8505 Ibm Dr Salary Range: $171,000.00 - $287,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead and manage cybersecurity teams and programs focusing on data acquisition and security platform innovation. | Proven leadership in cybersecurity with experience in AI/ML, automation, and security monitoring for large-scale data platforms. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. About this Position: At AT&T, we believe secure, cloud-first technology with Artificial Intelligence (AI) and Machine Learning (ML) integration unlocks the future of connectivity. As an Associate Director in our Chief Security Office (CSO) organization, you’ll be at the forefront of protecting millions of customers and critical infrastructure. Join us to shape the future of security—where your expertise, vision, and leadership will set new standards for quality, resilience, and innovation. We’re searching for a passionate, strategic leader to own and elevate the Data Acquisition and Flood Organizations; AT&T’s wireline and mobility NetFlow data security platforms. This is your opportunity to architect the vision, inspire a team of experts, and ensure that every release delivers world-class security, reliability, and user experience. What You’ll Do: Define the Vision: Develop and champion a holistic, end-to-end strategy for NetFlow security monitoring, ensuring every feature is secure, robust, and intuitive from day one. Lead with Impact: Inspire, mentor, and grow a high-performing team of engineers—empowering them to push boundaries, solve big problems, and deliver exceptional results. Drive Automation and Innovation: Build and scale automated testing pipelines, leveraging the latest tools and technologies to maximize speed, coverage, and confidence in every release. Champion Security and Quality: Integrate cutting-edge security, threat monitoring, and incident response into wireline and mobility data flows, protecting our platform and customers against emerging risks. Collaborate Across AT&T: Partner with the SOC, product, and security teams to embed quality and security at every stage of development and communicate insights to business and technical leaders. Make a Measurable Difference: Use data-driven approaches to continuously improve processes, tools, and team performance—translating feedback and lessons learned into lasting platform excellence. Elevate the User Experience: Balance rigorous security and with human-centered design, ensuring our solutions are as usable as they are safe. Who You Are: A proven leader with a track record of designing and executing large-scale automations, AI, and machine learning solutions driving down cyber risks. Deeply knowledgeable about Flow Data security principles, best practices, and the evolving threat landscape. A builder and mentor, passionate about developing people and teams. Highly skilled in Agile Scrum, modern automation frameworks, CI/CD, and security tools. A collaborative communicator, comfortable working across disciplines and presenting to executives. An innovative problem solver who thrives in fast-paced, dynamic environments. Desirable skills: Bachelors degree or working experience in computer science, engineering, cybersecurity, or a related field. Experience leading teams through organizational and technological change. Experience with the Agile Scrum methodology with a product centric delivery strategy. Creative, adaptable, and driven to turn vision into action—even amidst ambiguity. Familiarity with applying Artificial Intelligence (AI) or Machine Learning (ML) techniques in cybersecurity contexts (e.g., anomaly detection, threat hunting, behavioral analytics, or risk scoring). Education/Experience: Bachelor's degree desired in Computer Science or Cybersecurity or 5+ years of related experience. Supervisor: Yes Our Assoc Director-Cybersecurity jobs earn between $171,000.00 - $287,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Middletown, New Jersey, USA:NC:Charlotte / Ibm Dr - Adm:8505 Ibm Dr Salary Range: $171,000.00 - $287,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Manage and optimize enterprise firewall platforms and policies with operational AI support in a hands-on engineering role. | 8+ years firewall engineering experience, Palo Alto expertise, strong operational discipline, and ability to work onsite full-time. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and reimagine the communications and technologies that connect the world. Our Chief Security Office ensures that our assets are safeguarded through truthful transparency, enforce accountability and master cybersecurity to stay ahead of threats. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it. We are hiring a Principal Cybersecurity Engineer (Firewall Platform) to join our high-performing cybersecurity Team. This is a hands-on keyboard, deeply technical, Engineering role for experts with real-world Firewall Policy operations and management experience at the large-scale enterprise level. You will be responsible for hands-on-keyboards managing, operating, and optimizing Enterprise Firewall Platforms, driving policy quality and consistency, and supporting troubleshooting and operational excellence across a complex, global environment. Over time, you will also help apply Operational Artificial Intelligence (AI) to improve efficiency, reliability, and security. Key Responsibilities & Growth Expectations: Own the end-to-end firewall policy lifecycle, including creation, review, implementation, optimization, monitoring/soak, and decommissioning of policy changes. Execute changes safely within defined change management processes, ensuring proper validation, documentation, and post-change verification to meet intended outcomes. Operate, maintain, and continuously tune firewall infrastructure to ensure compliance, performance, resiliency, and strong security posture. Troubleshoot connectivity and security policy issues in collaboration with architecture, engineering, and operations teams across enterprise environments. Progress from guided execution to full ownership of complex policy and operational activities, demonstrating increasing autonomy in managing enterprise-scale network security challenges. Deliver high-quality, secure changes at scale while effectively navigating enterprise systems, workflows, and operational frameworks. Support a 24x7 operational model, including participation in on-call rotations and coordination with the Global Technology Operations Center (GTOC). Identify and drive opportunities for automation and operational excellence, leveraging tools such as Copilot and ChatGPT to improve efficiency, reduce manual effort, and enhance accuracy. Contribute to continuous improvement by adopting AI-assisted capabilities and automation to increase throughput, reduce risk, and strengthen overall security effectiveness. Maintain high standards for documentation, repeatable processes, and operational readiness to ensure consistency and scalability. Required Qualifications: This is a Principal Position requiring direct, recent experience implementing, validating, and troubleshooting Firewall Policies. 8+ years of hands-on experience operating, maintaining, and managing firewall platforms in large-scale enterprise environments. Demonstrated expertise in firewall policy lifecycle management, including rule creation, optimization, cleanup, recertification, and audit-ready documentation—particularly within Palo Alto environments. Strong technical knowledge of firewall constructs (App-ID, User-ID, Content-ID, NAT, zones, security policies, and service objects) and the ability to troubleshoot complex issues involving rule matching, routing impacts, decryption, and application behavior. Proven ability to troubleshoot network and security issues under time pressure, delivering consistent resolutions and minimizing incident recurrence. Deep operational discipline with enterprise change processes, including risk assessment, validation/testing, rollback planning, and post-change verification. Experience using centralized management tools (e.g., Panorama/SCM Pro), including device groups, templates, commits, and log analysis. Proficiency in analyzing traffic using logs (Traffic, Threat, URL) and packet captures to validate policy behavior and outcomes. Track record of delivering firewall changes safely, accurately, and within SLAs, with minimal rework. Strong collaboration skills with cross-functional teams (network, application, operations) to drive timely outcomes in complex environments. Commitment to high-quality documentation, including development and adherence to repeatable procedures and runbooks. Demonstrated ability to improve operational efficiency and scalability through automation and AI-assisted workflows, contributing to stronger security posture and reduced risk. Preferred Qualifications: Certified Information Systems Security Professional (CISSP) or equivalent cybersecurity certification (CISM, CISA, CRISC, etc.). Any Palo Alto certifications such as PCNSE / PCNSA (or equivalent demonstrated experience). Experience with Palo Alto CLI policy automation, orchestration, or "policy as code" approaches and Python policy scripting. Experience with Visual Studio Code, Jupyter Notebook, and Agentic coding using GitHub Copilot, Claude Code, OpenAI Codex (ChatGPT). 8+ years of hands-on cybersecurity/network security engineering experience, including enterprise operations. 5+ years of Palo Alto Networks (PAN-OS) Firewall platform and policy management in production environments. Exposure to AI/ML-enabled operations, AIOps, or using AI tooling for incident reduction and efficiency. Familiarity with metrics-driven operations (usage, hit counts, error rates, change success, MTTR, policy hygiene) Experience with AlgoSec, URL Filtering, WildFire, Threat Prevention, DNS Security, and security profile tuning. Experience with SSL decryption strategy/operations, including break/fix and exception handling. Exposure to AIOps / Operational AI use cases (e.g., anomaly detection, change risk scoring, incident summarization, knowledge retrieval, workflow automation). Experience integrating Firewall operations with ITSM and CI/CD tooling (e.g., ServiceNow workflows, change gates, automated validation). Familiarity with network fundamentals at scale: BGP/OSPF basics, VRFs, VLANs, IPsec concepts, DNS, and load-balancing impacts on traffic paths. Education/Experience: Bachelor’s degree (BS/BA) desired in Computer Science or Cybersecurity. 7+ years of related experience. Certification is required in some areas. Supervisor: No Our Principal Cybersecurity jobs earn between $155,400.00 - $261,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Alpharetta, Georgia, Bothell, Washington, Dallas, Texas, Middletown, New Jersey, USA:NC:Charlotte / Ibm Dr - Adm:8505 Ibm Dr Salary Range: $155,400.00 - $261,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research initiatives to generate actionable insights supporting marketing and business priorities at regional levels. | Requires 3+ years market research experience, strong quantitative and qualitative research skills, strategic thinking, and ability to communicate insights to executives. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research programs to generate actionable regional insights supporting business and marketing priorities. | 3+ years market research experience with expertise in quantitative and qualitative methods, strong storytelling, and cross-functional collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research initiatives to generate actionable insights supporting business and marketing priorities. | 3+ years market research experience with strong quantitative and qualitative skills, strategic thinking, and stakeholder collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research programs to generate actionable insights supporting business and marketing priorities. | 3+ years market research experience with strong quantitative and qualitative skills, strategic thinking, and stakeholder collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead and execute local market research programs to generate actionable insights supporting business and marketing priorities. | 3+ years of market research experience with expertise in quantitative and qualitative methods, strong storytelling, and cross-functional collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research initiatives to generate actionable insights supporting business and marketing priorities. | 3+ years market research experience with expertise in quantitative and qualitative methods, strong storytelling, and cross-functional collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local market research programs to generate actionable insights supporting marketing and business priorities. | 3+ years market research experience with expertise in quantitative and qualitative methods, strong storytelling, and cross-functional collaboration. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. At AT&T, we're shaping the next generation of connectivity. At the heart of our mission is a dedication to serving our customers with innovative products and services that foster connections, enhance lives, and enable millions to share their important stories and experiences. Our Corporate teams thrive on innovation and a commitment to connecting the world in significant ways. Join us and bring your bold ideas to support and transform our business in areas such as marketing, finance, and beyond. AT&T is focused on delivering the best Mobility and Internet experiences for customers in every market we serve. Our Research, Analytics, and Insights (RAI) team uses data-driven insights, local market intelligence, and the latest consumer and competitive trends to inform decisions that strengthen AT&T’s performance nationally and locally. The Lead Market Research & Analysis – Local Research role will focus on local marketing research across both Mobility and Internet, designed to uncover regional and DMA-level insights that inform local business priorities, marketing initiatives, campaigns, and go-to-market actions. Role: Lead the design, execution, and optimization of local market research programs that generate actionable insights at the regional and DMA level to support AT&T’s local business, marketing, and customer growth priorities. This is an individual-contributor role with the following key areas of support: Local Market Research – custom quantitative and qualitative research across Mobility and Internet focused on regional and DMA-level customer, competitive, brand, and business dynamics Local Marketing Insights – research and analysis that inform local campaigns and initiatives spanning fiber expansion, churn reduction, competitive response, acquisition, winback, and growing brand love, including media strategies and market-level action planning Cross-Functional Stakeholder Support – insight partnership with Local Marketing, Local Market Strategy, Consumer Markets, the Network team, and C-Suite executives leading local efforts Responsibilities: Lead end-to-end local market research initiatives, ensuring strong research design, disciplined execution, high-quality data collection, and timely delivery of actionable insights Design and execute custom quantitative and qualitative research that identifies customer needs, perceptions, behaviors, barriers, and opportunities at the regional and DMA level Integrate research findings with internal business metrics, competitive intelligence, media and campaign inputs, customer experience data, and other relevant sources – such as NPS, Brand Health Tracking (BHT), Inflow/Outflow, Retail, and Advertising trackers – to create a more complete view of local opportunities and risks Translate local research findings into strategic implications and practical recommendations that inform local marketing efforts, initiatives, campaigns, offers, messaging, and customer growth plans Partner closely with cross-functional stakeholder teams leading local efforts, including Local Marketing, Local Market Strategy, Consumer Markets, the Network team, C-Suite executives, and external agency and research partners Develop local market narratives that connect customer insight, competitive context, business performance, and marketing activity to clarify what is happening in key markets and what actions should be considered Prepare executive-ready reports, presentations, charts, tables, and visual aids that clearly communicate local insights, strategic implications, and recommended actions Present findings to leadership and cross-functional stakeholders in a clear, persuasive, and business-oriented manner, tailoring communications to both executive and working-team audiences Build and maintain strong relationships with internal stakeholders and external research partners to ensure research priorities are aligned with local business needs and delivered with quality and speed Manage multiple simultaneous research projects and vendor relationships, ensuring timelines, budgets, quality standards, and stakeholder expectations are met Position Qualifications Required: Deep expertise in designing and executing primary market research, with demonstrated ability to generate insights that inform market-level business and marketing decisions: 3+ years of hands-on experience as a Market Research professional on the client or research supplier side, preferably with experience supporting marketing, brand, customer experience, or local market strategy Experience designing and executing quantitative and qualitative research approaches that answer specific business questions in a timely, cost-effective, and actionable manner Experience analyzing data at regional, market, DMA, segment, or customer-group levels and identifying meaningful differences, drivers, and implications A critical thinker with experience crafting clear, voice-of-the-customer stories for business stakeholders that enable decisions, actions, and local market planning The successful candidate will be (or have): The ability to manage multiple simultaneous projects and deliver high-quality work on time in a fast-moving business environment A strong cross-functional collaborator who can build trusted partnerships with local marketing, sales, media, product, network, customer experience, brand, competitive intelligence, and agency teams The ability to synthesize large amounts of research, business, and competitive data and extract critical insights, implications, and recommended actions Strong storytelling skills, with the ability to communicate complex insights clearly and confidently in both written and verbal formats A strategic thinker who can connect market-level insights to business priorities, customer needs, campaign decisions, and growth opportunities Comfort working with ambiguity, shaping research agendas, prioritizing stakeholder needs, and recommending the right level of rigor for the decision at hand BS/BA required or equivalent experience; Master’s degree preferred Preferred: 3+ years of experience working for a third-party primary research provider, consulting firm, agency, or insights organization Experience partnering with external research vendors and internal analytics teams and familiarity leveraging syndicated or enterprise trackers (e.g., NPS, Brand Health, Retail, Advertising) to integrate primary research with business performance, competitive, and customer data The position is located in Atlanta, Dallas, or Los Angeles. This role reports to a Director Market Research & Analysis. Position will require 5 days a week in the office each week. Some travel may be required. AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V Our Lead Market Research & Analysis jobs earn between $116,700.00 - $196,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, Dallas, Texas, El Segundo, California Salary Range: $116,700.00 - $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Lead local go-to-market marketing strategy and activation for AT&T's consumer portfolio ensuring alignment across teams and markets. | 10+ years marketing experience with proven leadership in go-to-market strategy and campaign execution in telecommunications or related fields. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. At AT&T, we are reimagining the technology that connects people, businesses, and communities. Join us to help shape differentiated, simplified customer experiences across one of the most recognized connectivity portfolios in the market. Lead local go-to-market marketing execution for AT&T’s consumer portfolio, including Wireless, Fiber, and 5G Home Internet. This role serves as the marketing leader for local campaign activation—translating Consumer Marketing priorities into market-relevant plans, aligning regional and cross-functional partners, guiding investment and execution priorities, and ensuring AT&T shows up with clarity, consistency, speed, and local relevance across priority markets. Key Responsibilities Strategic Go-to-Market Leadership & Alignment: Lead integrated local go-to-market execution across Wireless, Fiber, and 5G Home Internet, aligning portfolio priorities with business objectives, customer needs, regional opportunities, and brand direction. Translate enterprise and portfolio priorities into locally relevant marketing plans, launch roadmaps, investment priorities, and activation requirements. Partner with senior leaders, regional leadership, strategy, product, sales, media, creative, operations, legal, compliance, and execution teams to align objectives, timing, dependencies, channels, audiences, and success measures. Lead governance routines, decision forums, prioritization discussions, issue escalation, and cross-functional operating rhythms to keep local activations moving with speed, discipline, and executive visibility. Adapt national priorities for regional and local market needs while maintaining consistency with AT&T’s brand, portfolio strategy, business objectives, and customer experience standards. Anticipate market, operational, and execution risks; develop mitigation plans; and mobilize cross-functional teams to resolve barriers and protect business outcomes. Local Campaign Strategy & Activation: Own local campaign activation strategy from executional brief through market launch, ensuring positioning, messaging, offers, channels, audiences, deliverables, and measurement plans are aligned to portfolio and market priorities. Ensure coordination with national teams and adoption of brand systems, guidelines, and enterprise standards to preserve consistency while maximizing local relevance and impact. Direct creative, media, merchandising, digital, sales enablement, legal, compliance, brand management, and operations inputs to support timely, accurate, and differentiated campaign deployment. Establish launch readiness standards, executive reporting routines, decision trackers, communication plans, and activation recaps that drive accountability across teams. Regional Partnership & Local Market Execution: Partner with regional leadership to identify local growth opportunities, activation barriers, competitive dynamics, channel considerations, and market-specific priorities. Lead collaboration with strategy and product teams to ensure local activations accurately reflect portfolio priorities, offer strategy, customer value propositions, and commercialization objectives. Use feedback from regional partners, field teams, and performance data to improve activation materials, timing, local relevance, and execution quality. Execution Leadership & Resource Management: Oversee integrated timelines, deliverables, approvals, dependencies, and readiness milestones to support high-quality, on-time local market launches. Direct internal and external resources to improve activation speed, execution accuracy, operational efficiency, partner alignment, and marketing effectiveness. Campaign Performance & Optimization: Define KPIs and track launch readiness, execution quality, market performance, campaign impact, and post-launch optimization opportunities. Translate analytics, partner feedback, and market intelligence into actionable recommendations that improve future activations and business outcomes. Deliver concise performance updates, activation recaps, and strategic recommendations to senior leadership and cross-functional stakeholders. Process Improvement: Champion improved activation processes, governance models, tools, templates, and routines that make local go-to-market execution simpler, faster, more measurable, and more consistent across teams. Education: · Bachelor’s degree in Marketing, Communications, Business, or a related field. MBA or advanced degree preferred. Experience: 10+ years of marketing, go-to-market, campaign management, product marketing, or integrated marketing experience in telecommunications, technology, consumer services, or a related field. Proven experience leading go-to-market strategy, campaign activation, launch readiness, stakeholder alignment, resource coordination, and cross-functional execution at scale. Local or Regional experience is a Plus. Strategic, executive-ready communicator who can translate complex portfolio, market, competitive, and execution dynamics into clear priorities, compelling narratives, and actionable plans. Job Contribution Leads local go-to-market marketing strategy and activation across AT&T’s consumer portfolio, aligning enterprise priorities, regional needs, cross-functional teams, and execution plans. Directs departmental programs from strategy through launch, often hands-on in planning, governance, stakeholder alignment, and implementation. Leads teams and cross-functional workstreams, including supervisors and career-level employees where applicable. Influences people leadership decisions, resource allocation, prioritization, performance expectations, and business outcomes through strategic leadership, collaboration, and operational discipline. Supervisor: Yes Our Director - Product Marketing earns between $158,200 - $237,400 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage  401(k) plan  Tuition reimbursement program  Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)  Paid Parental Leave  Paid Caregiver Leave  Additional sick leave beyond what state and local law require may be available but is unprotected  Adoption Reimbursement  Disability Benefits (short term and long term)  Life and Accidental Death Insurance  Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  Employee Assistance Programs (EAP)  Extensive employee wellness programs  Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today! Our Director-Product Marketing jobs earn between $191,400.00 - $287,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Long Term Grants and Deferred Compensation Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas Salary Range: $191,400.00 - $287,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

Manage and optimize enterprise email transport systems with a focus on Linux-based messaging environments, security, and automation. | 3+ years experience with Linux system administration, email protocols, scripting, and security compliance in enterprise environments. | This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it. What you’ll do: • Monitoring, Troubleshooting, and Service Availability: Ensure continual service availability through monitoring, troubleshooting, and analyzing problems to prevent service disruptions and to identify root causes along with mitigations to prevent future occurrences. • Security management, compliance, and data integrity: Perform security compliance, auditing, and remediation, perform set up, maintenance, and monitoring of backups, along with routine hardware and software audits to ensure configuration and standards compliance. • DevOps and Standards: Develop, promote, and curate standard operating/method of procedures in conjunction with risk assessments to reduce hazards to the network and new solutions being developed, while also maintaining and continuously improving tools, ad-hoc scripting, and automation infrastructure for configuration management, maintenance, testing, auditing, problem remediation and capacity planning. • Vendor Management: Collaborate with and manage vendors to drive defect resolution and enhancements for internal customers to meet departmental or enterprise business needs, in addition to providing extended support as required. • Software Installation, Upgrades, and Readiness Testing: Perform and schedule software installations and upgrades to operating systems and layered software packages and may also perform Operational Readiness Testing and Operational Acceptance Testing. What you’ll need: Ensure continual service availability by proactively monitoring, analyzing, and resolving issues in production on-premises cloud infrastructure which will require working with teams such as architecture, labs, other operations support teams, and cloud tenants to maintain maximum stability, performance, and security of the current and future cloud environments via the DevOps model while utilizing subject matter expertise in at least some of the following: Linux, cloud computing, Kubernetes, Open. What you’ll bring: The Senior System Administrator is responsible for the design, implementation, operation, and optimization of enterprise email transport systems. This role provides advanced technical support for Linux-based messaging environments, including Sendmail/Postfix MTAs and associated SMTP infrastructure, ensuring reliable, secure, and scalable email delivery across the organization. The position requires deep expertise in Linux system administration, email protocols, and enterprise messaging architecture, with a strong focus on operational excellence, security, and automation. Email Infrastructure & Operations Administer and support enterprise email transport systems, including Sendmail and/or Postfix mail transfer agents (MTAs) Monitor and manage inbound and outbound email traffic across corporate relay systems Maintain and troubleshoot SMTP mail queues, including resolving latency, backlogs, and mail storms Manage enterprise SMTP routing, relay configurations, and mail flow policies Support SMTP, ESMTP, and related protocols, including secure mail transport via TLS Maintain DNS configurations relevant to email delivery (MX records, routing dependencies) System Administration (Linux/Unix) Install, configure, and maintain Linux-based servers supporting email infrastructure Perform system provisioning, patching, upgrades, and decommissioning activities Ensure high availability and performance of production systems Troubleshoot OS-level and service-level issues impacting messaging platforms Security & Compliance Implement and manage anti-spam, anti-virus, and content filtering controls Ensure secure email transport through TLS encryption and certificate management Enforce enterprise email policies and content control utilizing ProofPoint Services Collaborate with security teams to mitigate vulnerabilities and ensure compliance Automation & Scripting Develop and maintain automation scripts using Bash, Perl, or similar tools Automate operational tasks such as monitoring, log analysis, and maintenance workflows Improve operational efficiency through process optimization and tooling improvements Technical Skills Advanced experience with Linux/Unix system administration Strong expertise in Sendmail and/or Postfix configuration and management In-depth understanding of SMTP and related email protocols (TLS, DNS, IMAP/POP3 fundamentals) Knowledge of networking fundamentals: TCP/IP, DNS, SSL/TLS, SSH Experience with email security controls (anti-spam, anti-virus, content filtering) Proficiency in shell scripting (Bash) and/or Perl Professional Skills Strong troubleshooting and analytical problem-solving skills Ability to manage multiple concurrent tasks in a fast-paced environment High attention to detail and commitment to operational excellence Strong communication and collaboration skills across technical teams Preferred Qualifications Experience with large-scale enterprise messaging environments Familiarity with cloud-based email relay or hybrid architectures (e.g., AWS-based SMTP patterns) Knowledge of directory services (LDAP/Active Directory integration) Experience with Microsoft Exchange or hybrid messaging environments Relevant certifications (e.g., Linux, networking, or messaging platforms) TCP Career Step Differentiator: Performs complex systems administration duties and troubleshooting. Education/Experience: Bachelor’s degree (BS/BA) desired in Computer Science. 3+ years of related experience. Certification is required in some areas. Supervisor: No Our Senior Systems Administration, earns between $118,800-$178,200 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage  401(k) plan  Tuition reimbursement program  Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  Paid Parental Leave  Paid Caregiver Leave  Additional sick leave beyond what state and local law require may be available but is unprotected  Adoption Reimbursement  Disability Benefits (short term and long term)  Life and Accidental Death Insurance  Supplemental benefit programs: critical illness/accident hospital indemnity/group legal  Employee Assistance Programs (EAP)  Extensive employee wellness programs  Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone. #LI-Onsite – Full-time office role- Ready to join our team? Apply today! Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia, USA:TX:Dallas / One AT&T Plaza (208 S Akard - Whitacre Tower) - Adm:208 S Akard St Salary Range: $106,100.00 - $178,200.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven’t stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.