athenahealth

Lead platform engineering strategy, modernization, and mentor engineers to improve software delivery. | 6+ years software engineering with leadership, proficiency in Java/Python, AWS, Kubernetes, and cloud-native architecture. | Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Role Summary: The Lead Software Engineer, Tech Standardization leads modernization, observability integration, and internal platform capabilities that improve software delivery at scale. This hybrid role is based in Boston, MA and focuses on helping teams standardize engineering practices, strengthen developer experience, and support reliable platform services. The role works closely with engineering and cross-functional stakeholders to align priorities, support technical decisions, and drive execution. This position reports to the Director. Team Summary: The Internal Developer Platform team supports engineering teams by providing platform capabilities that improve developer productivity, standardization, and adoption of supported engineering practices. The team leads modernization and migration efforts, supports observability integration, and helps create paved paths for building, deploying, and operating software more consistently. It works across engineering, product, and partner teams to deliver shared tooling, supported patterns, and reliable platform services that improve execution and consistency. The team plays an important role in helping engineering groups move faster while maintaining quality, security, and operational readiness. Essential Job Responsibilities: Guide and mentor a team of engineers, creating an environment that supports collaboration, growth, and strong engineering practices. Define and execute the strategy for internal developer platform capabilities that improve developer productivity, standardization, and adoption of supported engineering practices. Lead modernization, standardization, and migration efforts across platform services and engineering workflows. Lead observability integration work by delivering supported software development kits (SDKs), instrumentation patterns, and telemetry pipelines for logs, metrics, and distributed tracing. Improve the developer experience through paved paths, supported libraries, continuous integration and continuous delivery (CI/CD) pipelines, automation, and code-quality standards. Oversee multiple modernization programs to ensure alignment with business requirements, compliance standards, delivery commitments, and engineering best practices. Work with product managers, stakeholders, and partner teams to align goals and deliverables, communicate tradeoffs, and manage expectations. Serve as a visible U.S. time zone leader for technology standards, providing timely decisions, architectural guidance, and cross-team connections. Apply an artificial intelligence (AI)-first mindset by helping the team use AI-assisted tools to improve engineering quality, speed, and learning in day-to-day workflows. Drive engineering best practices including testing, continuous integration and delivery, application resiliency, security, service ownership, and incident learning. Additional Job Responsibilities: Support hiring, onboarding, and team development efforts as needed. Contribute to design discussions, planning activities, and technical reviews. Help communicate progress, risks, and dependencies across workstreams. Participate in cross-team coordination to improve alignment and delivery. Support documentation, knowledge sharing, and standardization efforts. Help strengthen operational readiness and follow-up actions from incidents. Encourage responsible adoption of cloud, automation, and AI-enabled engineering practices. Represent the team in recurring forums focused on standards, migration, and modernization. Assist with roadmap refinement and prioritization discussions. Expected Education & Experience: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. At least 6 years of professional software engineering experience. Experience leading engineers, technical projects, or engineering workstreams. Experience with platform engineering, internal developer platforms, cloud enablement, or related modernization efforts. Strong hands-on programming experience in Java and/or Python. Strong working knowledge of Amazon Web Services (AWS), Kubernetes, cloud-native architecture, and large-scale platform migration patterns. Experience engineering observability Software Development Kits (SDKs), instrumentation patterns, and telemetry integrations using Datadog, OpenTelemetry, logs, metrics, and traces. Working knowledge of infrastructure as code, CI/CD, automation, security controls, and reliable software delivery practices. Experience working in regulated environments with expectations for availability, privacy, security, and compliance. Strong coaching, communication, and stakeholder-management skills. Experience using responsible AI-assisted engineering workflows to improve productivity and quality. Expected Compensation $143,000 - $243,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity

Lead design, development, and delivery of software solutions with mentoring and best practice adoption in an agile team. | 12+ years experience with full-stack development, technical leadership, React, Java, distributed systems, and AI tooling. | Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Role Summary Join our innovative team as a Principal Software Engineer in Boston, MA, where you will play a pivotal role in shaping the future of medication management. This hybrid position offers the opportunity to lead one or more talented engineering teams in delivering high-quality software solutions that enhance healthcare outcomes. You will report to Director of Engineering. Team Summary Our Medication Management engineering team builds mission-critical solutions used by over 170,000 healthcare providers every day. We empower providers to make informed, personalized clinical treatment decisions in partnership with each patient, regarding their medications, vaccines, and medical supplies. Our collaborative, mission-driven team is passionate about making a meaningful impact on healthcare outcomes, leveraging cutting-edge technology to improve patient safety and streamline workflows. We foster an environment of continuous learning and innovation, encouraging team members to share ideas and drive improvements. Essential Job Responsibilities Lead the design, development, and delivery of high-quality code within an agile cross-functional team. Own and author clear, detailed technical designs that guide implementation and align with architectural standards and business objectives. Propose scalable and maintainable solutions and provide reliable estimates for development efforts. Write clean, well-tested, and performant code while adhering to established coding standards and best practices. Participate actively in code reviews, providing constructive feedback to uphold engineering excellence. Develop strong knowledge of the medication management domain to act as a technical subject matter expert. Take ownership of deliverables and coordinate cross-team efforts to ensure successful execution. Regularly leverage AI-assist software tooling in ways that increase throughput, effectiveness and quality. Drive adoption and best practices within your sphere of influence Evaluate and propose opportunities for generative AI as part of delivering solutions to delight customers Additional Job Responsibilities Mentor engineers, provide technical guidance, and foster a culture of learning and continuous improvement. Clearly communicate complex technical concepts to both technical and non-technical audiences. Stay updated on industry trends and emerging technologies to drive innovation within the team. Contribute to the development of best practices and standards for software development. Engage in cross-team initiatives to enhance overall product quality and performance. Expected Education & Experience 12+ years of software engineering experience, strong product development background. Proven experience leading full‑stack development teams, including technical mentoring and design oversight. Proficiency in React, modern frontend architecture, core web technologies - HTML, CSS, JavaScript and Java Experience with generative AI and AI-assist software engineering tooling Solid experience with relational databases and data modeling. Experience with various system architectures and distributed systems, including monolith, microservices Experience with generative AI and AI-assist software engineering tooling GraphQL experience is highly desired Strong communication, ownership, and accountability Expected Compensation The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity

Lead design, development, and delivery of software with technical leadership and mentoring in an agile team. | 6+ years full-stack software engineering experience with proficiency in React, Java, distributed systems, and relational databases. | Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Lead Software Engineer - Medications Role Summary Join our innovative team as a Lead Software Engineer in Boston, MA, where you will play a pivotal role in shaping the future of medication management. This hybrid position offers the opportunity to lead technical execution for a cross-functional engineering team in delivering high-quality software that enhances healthcare outcomes. You will report to Engineering Manager. Team Summary Our Medication Management engineering team builds mission-critical solutions used by over 170,000 healthcare providers every day. We empower providers to make informed, personalized clinical treatment decisions in partnership with each patient, regarding their medications, vaccines, and medical supplies. Our collaborative, mission-driven team is passionate about making a meaningful impact on healthcare outcomes, leveraging cutting-edge technology to improve patient safety and streamline workflows. We foster an environment of continuous learning and innovation, encouraging team members to share ideas and drive improvements. Essential Job Responsibilities Lead the design, development, and delivery of high-quality software within an agile cross-functional team. Own technical designs and help guide implementation in alignment with architectural standards and business goals. Build scalable, maintainable, well-tested software using modern engineering best practices. Provide technical leadership through code reviews, mentoring, and support for sound design decisions. Regularly leverage AI-assist software tooling in ways that increase throughput, effectiveness and quality Evaluate and propose opportunities for generative AI as part of delivering solutions to delight customers Develop strong knowledge of the medication management domain to act as a technical subject matter expert. Partner closely with product, design, and adjacent engineering teams to deliver practical, scalable solutions aligned with customer needs. Take ownership of deliverables and coordinate cross-team efforts to ensure successful execution. Additional Job Responsibilities Mentor engineers, provide technical guidance, and foster a culture of learning and continuous improvement. Clearly communicate complex technical concepts to both technical and non-technical audiences. Foster strong collaboration between product and engineering by creating clarity, surfacing risks early, and helping the team make informed, timely decisions. Expected Education & Experience 6+ years of software engineering experience, strong product development background. Proven experience leading full-stack development teams, including technical mentoring and design oversight. Proficiency in React, modern frontend architecture, core web technologies - HTML, CSS, JavaScript and Java Experience with generative AI and AI-assist software engineering tooling Solid experience with relational databases and data modeling. Experience designing and supporting APIs and working across distributed systems and evolving system architectures, including monolith and microservices environments. Nice to have: GraphQL, Unix/Linux experience, and exposure to legacy technologies in large-scale production environments. Strong communication, ownership, accountability, and a track record of adopting new technologies. Expected Compensation The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity

Lead procurement vendor agreements administration and maintain contract repository while ensuring compliant contracting practices. | Bachelor's degree and 8+ years in contract administration or CLM roles with proficiency in Oracle P2P and strong risk management skills. | Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Procurement Manager - Contracts Administrator Position Summary: This role leads the administration of procurement vendor agreements across the full contract lifecycle, with a focus on contract governance, operational consistency, and risk-aware process management. It partners with Procurement Sourcing, Legal, Finance, Sales Operations, and vendors to support compliant, scalable, and auditable contracting practices. This role reports to the Senior Manager of Procurement Governance. About the Team: The Procurement team supports enterprise sourcing, contracting, vendor engagement, and procurement operations across the U.S. and India. The team works closely with internal stakeholders, Legal, Finance, Sales Operations, and vendors to help ensure contracts, services, and purchases align with business, financial, compliance, and risk requirements. The team also supports Contract Lifecycle Management transformation by helping build a centralized contract repository, improving workflow automation, strengthening reporting, and increasing visibility into renewals, obligations, and supplier performance. The team uses tools such as Oracle P2P, intake systems, and e-signature platforms to support these processes. Essential Job Responsibilities: Manage the end-to-end administration of procurement vendor agreements, including contracts, statements of work, order forms, and letters of authorization, from intake through renewal or termination Maintain the contract repository as a reliable system of record by applying data quality standards, metadata practices, and document governance Design and improve contract lifecycle workflows, including intake, approvals, execution, and purchase order to contract alignment, to support efficient and controlled procurement operations Translate category strategies into standardized contract language, templates, and clauses to promote consistent commercial terms and review practices Review contract exceptions and escalate high-risk or non-standard terms for appropriate review while supporting approved procurement processes Incorporate supplier risk and performance requirements into contracts in alignment with Third-Party Risk Management and vendor due diligence practices Produce contract reporting and analysis on renewals, milestones, spend commitments, service levels, cycle times, and risk indicators to support procurement planning and decision-making Partner with cross-functional teams to align contracting activities with procurement policies, governance standards, and approval requirements Support Contract Lifecycle Management adoption by helping improve processes, documentation, and user compliance across procurement activities Evaluate and apply AI-enabled tools and workflows that improve contract review, metadata quality, reporting, or process efficiency while maintaining accuracy, appropriate controls, and sound judgment Additional Job Responsibilities: Support Contract Lifecycle Management implementation and system integration efforts Maintain audit-ready records and supporting documentation for procurement contracts Help improve visibility into renewal dates, obligations, and service commitments Contribute to process improvements that reduce cycle time and improve consistency Assist with training or guidance related to contracting workflows and repository use Coordinate with internal stakeholders to resolve contract-related questions and follow-up items Support ongoing continuous improvement initiatives within Procurement operations Expected Education & Experience: Bachelor's degree in Business, Procurement, Finance, or a related field preferred 8+ years of experience in procurement, contract administration, or Contract Lifecycle Management roles Experience managing procurement contracts across the full lifecycle, from intake through renewal or termination Knowledge of contract repository management, metadata governance, data quality, and contract reporting Experience with Contract Lifecycle Management systems, procurement workflows, approval routing, templates, clause libraries, and compliance-focused contract practices Familiarity with supplier risk management, vendor due diligence, audit readiness, and procurement contract controls Experience using procurement and enterprise systems such as Contract Lifecycle Management platforms, Oracle P2P, intake tools, and e-signature tools Strong analytical and problem-solving skills, including the ability to track key performance indicators, cycle times, risk, and contract performance trends Ability to collaborate and influence across Procurement, Legal, Finance, IT, Sales Operations, and business stakeholders Strong project management skills supporting system implementation, adoption, and continuous improvement Expected Compensation $89,000 - $151,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity

Drive product strategy and roadmap for Customer Success AI and workflow automation to improve scalability and efficiency. | 5+ years product management in enterprise SaaS or AI products with cross-functional leadership and experience with Salesforce Service Cloud and Gainsight. | Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. athenaIT Senior Product Manager – Customer Success AI & Automation Position Summary athenahealth is seeking a highly autonomous Senior Product Manager to own and drive product strategy, roadmap execution, and operational transformation across our Customer Success ecosystem. This role will lead AI-enabled customer journey, workflow automation, intelligent routing, and enterprise service experiences through strong systems thinking, platform strategy, operational rigor, and measurable business impact. The ideal candidate understands how to leverage enterprise platforms such as Salesforce Service Cloud, Agentforce, Gainsight, Coveo, Cloud Coach, NICE while strategically evaluating build-versus-buy decisions across AI, automation, workflow orchestration, and customer operations tooling. Success in this role requires the ability to independently drive complex cross-functional initiatives from strategy through execution while balancing customer experience, scalability, operational efficiency, and long-term platform sustainability. Essential Job Responsibilities Own and drive product strategy across Customer Success AI, workflow automation, support tooling, and operational transformation initiatives. Develop unified product roadmaps aligned to customer experience goals, operational scalability, adoption metrics, and organizational strategy. Translate ambiguous business opportunities into clear product direction, prioritization frameworks, and executable delivery plans. Drive build-versus-buy decisions across enterprise platforms, AI-enabled workflows, customer support tooling, and operational systems. Leverage enterprise platform capabilities including Service Cloud, Agentforce, Gainsight, Coveo, Cloud Coach, NICE, workflow orchestration tools, and AI-enabled customer success capabilities. Partner with engineering, architecture, operations, vendors, and consultants to evaluate scalability, feasibility, operational burden, maintainability, and long-term strategic alignment. Operate autonomously to identify priorities, drive discovery efforts, and progress workstreams without continual direction. Lead executive-ready communication including roadmap updates, delivery risks, mitigation plans, stakeholder asks, and escalation management. Drive holistic customer experience improvements across support, onboarding, care, and customer success interactions. Evaluate AI-powered customer engagement capabilities including conversational AI, intelligent routing, workflow automation, and agentic systems. Additional Responsibilities Strategic thinker with strong operational execution discipline Creates structure in ambiguous environments and operates independently Strong systems thinker who understands platform-native vs custom solution tradeoffs Balances customer experience, business outcomes, and technical feasibility Results-oriented with strong ownership, prioritization, and accountability Executive-ready communicator capable of influencing cross-functional stakeholders Comfortable scaling AI-enabled operational workflows and enterprise customer experiences Expected Education & Experience 5+ years of Product Management experience in enterprise SaaS, AI products, workflow automation, customer success tooling, operational platforms, or enterprise transformation initiatives Experience owning product strategy and roadmap execution across complex cross-functional environments Experience evaluating build-versus-buy decisions across enterprise platforms and AI-enabled ecosystems Experience leveraging Salesforce Service Cloud, Agentforce, Gainsight, Coveo, Cloud Coach, NICE, workflow orchestration systems, or AI-enabled customer success capabilities Strong systems thinking, operational problem-solving, and strategic prioritization skills Demonstrated ability to independently drive ambiguous workstreams from strategy through execution Strong executive communication, stakeholder management, and organizational influence skills Preferred Qualifications Experience with conversational AI, workflow automation, intelligent routing, LLM-enabled products, or agentic systems Experience scaling enterprise customer operations through automation and AI Experience operating in large-scale enterprise platform ecosystems with multiple integrated tools and vendors Expected Compensation $141,000 - $239,000 The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans. About athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve. What we can do for you: Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs. We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. Learn more about our culture and benefits here: athenahealth.com/careers https://www.athenahealth.com/careers/equal-opportunity United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you. Notice to Job Seekers/Job Candidates: Recruitment Fraud Alert Please be aware of questionable job offers that are not affiliated with athenahealth. athenahealth has been made aware of unauthorized career opportunities offered by individuals posing as representatives of larger U.S. companies, including athenahealth. The fictitious jobs are advertised on employment-search websites, such as Indeed.com and Craigslist.com, and prospective employees are required to share their personal and financial information (e.g. credit card, bank information), provide copies of their government-issued identification, and/or send money for application fees, processing charges or work permits. The victims who are told they are "hired" are often instructed to deposit a check (which is later returned as fraudulent) into their own account and to forward overpayment to individuals - usually via wire transfer. Important information for job seekers: athenahealth has a formal application process and we do not request you to interview on a Google Hangout or via text messaging. athenahealth will never request money for the opportunity to apply or work for athenahealth. athenathealth does not require completion of tax forms, bank account or credit card information as part of the recruiting process. If you feel that you have been a victim of such a scam, please send an email to: askhr@athenahealth.com