Athena Health

Manage leave and accommodation cases ensuring compliance and employee support. | 3-5 years leave administration experience with knowledge of leave laws and HR systems. | Position Summary The Senior Leave Associate manages leave of absence and workplace accommodation cases from intake through return to work. This role supports employees, managers, and internal partners by explaining requirements, coordinating documentation, and keeping cases moving accurately and on time. The position helps ensure compliance with applicable laws and company policies while delivering a consistent employee experience. This role reports to the Director, Global Benefits. Essential Job Responsibilities • End-to-End Leave Case Management: Manage the full lifecycle of leave of absence and accommodation cases from intake through return to work, ensuring timely handling, accurate tracking, and coordination with key partners. • Decision-Making & Compliance: Partner with the third-party leave vendor to review requests and apply company policy and legal requirements to support compliant decisions. • Employee & Manager Support: Serve as the main point of contact for employees and managers by providing clear guidance, regular updates, and return-to-work support throughout the leave process. • Subject Matter Expertise & Escalation Handling: Act as a subject matter expert on leave and accommodation programs, handling complex cases and consulting with Legal or HR leadership when needed. • Process Improvement & Reporting: Identify process improvements, maintain and analyze leave data, and share reports and recommendations to support better decisions and ongoing program enhancements. • Risk Management & Integrity: Review suspected leave misuse or fraud, document findings, and escalate concerns to support the integrity of leave programs. • Cross-Functional Collaboration: Partner with Payroll, Legal, HR, HR Operations, and AskHR to support leave-related work, update guidance, and provide accurate answers to employee and manager questions. • Vendor Management: Monitor third-party administrator performance, resolve case issues, track trends, and escalate concerns to help ensure accurate and timely service. • Continuous Learning: Stay current on leave laws, best practices, and industry trends through ongoing learning and professional development. • AI usage: Use AI tools responsibly to summarize case information, organize documentation, and identify workflow patterns while protecting confidential employee data and applying human judgment to all decisions. Expected Education & Experience • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent work experience. • 3-5years of progressive experience in leave administration, benefits, or a related HR area, with extensive experience managing FMLA and ADA/ADAAA cases independently. • Knowledge of federal, state, and local leave laws and regulations. • Experience interpreting documentation and applying policies to determine next steps in case handling. • Experience using HR systems, case management systems, or workflow tools such as Workday, ADP, or similar platforms. • Ability to analyze data, identify trends, and prepare clear reports or summaries. • Strong written and verbal communication skills with the ability to explain complex information clearly. • Strong organization and time management skills with the ability to manage multiple cases and deadlines. • Ability to work independently, collaborate across teams, and maintain confidentiality and sound judgment. Work Environment & Physical Requirements: This role is primarily desk-based and may be performed in a remote or office environment. It requires prolonged periods of computer use and regular communication via phone/email. The employee should be able tomaintainadedicated, safe workspace (with reliable internet access) and engage in standard office activities. Minimal physical effort is needed beyond normal office tasks (such as moving light files or using office equipment).Reasonable accommodations can be provided to enable individuals with disabilities to perform the essential functions. Note: The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and qualifications requiredofthe job. Expected Compensation $79,000 - $135,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevantknowledge and skills, how your qualifications compare to others in similar roles,and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

Lead analytics for subscription business and product experience, managing a team and driving data-driven product decisions. | Requires 8+ years in product analytics with 3+ years managing teams, advanced SQL and analytics tools experience, and strong business acumen. | Position Summary: Lead the analytics function for epocrates’ subscription business and product experience, turning data into insights that inform product decisions, membership performance, and roadmap priorities. This role partners with Product, Engineering, Commercial, and Marketing teams to evaluate feature performance, measure experiments, and support business growth. This is a remote roleandreports to theData Lead Director. Essential Job Responsibilities: • Lead and develop a team of product analysts and support their growth through coaching, feedback, and clear goals • Own analytics for the subscription business, including acquisition, conversion, retention, and churn • Analyze product features to assess performance, user engagement, and impact on key business metrics • Partner with Product, Engineering, Commercial, and Marketing teams to design and measure experiments, including A/B tests, feature rollouts, and pricing changes • Develop dashboards, KPIs, and reporting frameworks to monitor product and subscription health • Translate complex data into clear insights and recommendations for senior stakeholders • Identify opportunities to improve user experience and monetization through data-driven recommendations • Establish and maintain best practices in analytics, data quality, and experimentation • Use AI-enabled analysis and productivity tools to speed up recurring work, surface patterns in large datasets, and support faster insight generation for product and subscription decisions  Additional Job Responsibilities: • Support annual planning and prioritization by contributing analytical input and business context • Partner with data and engineering teams to improve data definitions, tracking, and availability • Present findings in team meetings, leadership reviews, and cross-functional forums • Contribute to the development of scalable analytics processes and documentation • Help evaluate new reporting methods and tools that improve team efficiency • Respond to ad hoc questions from business partners with timely, accurate analysis  Expected Education & Experience: • 8+ years of experience in product analytics, growth analytics, or a related field • 3+ years of experience managing and developing analytics teams • Experience with subscription-based business models and membership analytics • Demonstrated experience analyzing product features and influencing product strategy • Advanced proficiency in SQL and experience with analytics tools such as Tableau, Amplitude, and Snowflake • Experience with experimentation frameworks and A/B testing methodologies • Strong business acumen and ability to connect data insights to strategic outcomes • Excellent communication skills with the ability to influence cross-functional stakeholders • Experience in healthcare, digital health, or SaaS environments preferred • Familiarity with product-led growth strategies preferred • Experience working closely with Product Management and Engineering teams preferred Expected Compensation $141,000 - $241,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevantknowledge and skills, how your qualifications compare to others in similar roles,and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.