Assured

Define and execute the product vision and roadmap for a multi-LOB claims platform, collaborating with stakeholders, engineering, and design to evolve platform capabilities, and using data to guide decisions. | Extensive experience managing large, complex product areas, strong data fluency, ability to operate in ambiguous environments, and experience in regulated domains. | Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. At Assured, we’re reimagining how insurance works — blending technology, data, and design to create smarter, simpler claims experiences. Our claims platform is a core strategic asset, and we’re expanding it to support additional Property & Casualty (P&C) Lines of Business. We’re looking for a Principal Product Manager who moves quickly while exercising strong judgment — someone who can take initiative in ambiguity, collaborate deeply across teams, and balance near-term momentum with long-term platform integrity. This role will shape how Assured’s claims platform evolves into a multi-LOB foundation for the business. What You’ll Do 🧭 Help define the product vision and roadmap for extending Assured’s claims platform across multiple P&C Lines of Business. You’ll operate with high ownership in ambiguous spaces, clearly communicating assumptions and tradeoffs while aligning early and often with partners. 🤝 Partner deeply with customers, claims leaders, sales, and implementation teams to understand nuanced workflows, regulatory requirements, and operational differences across lines of business. You’ll co-create solutions that integrate diverse perspectives and make stakeholders feel heard and empowered. ⚙️ Work closely with engineering and design to evolve reusable platform capabilities. You’ll balance speed with strategy, knowing when to move fast to unlock learning and when to slow down to avoid long-term rework or fragmentation. 📊 Use analytics, customer insights, and operational metrics to define hypotheses, measure impact, and guide prioritization, making progress even when data is imperfect and avoiding analysis paralysis. 🔄 Lead complex decisions around standardization vs. specialization across lines of business. You’ll distinguish between reversible and irreversible decisions, apply sound judgment under pressure, and adjust course quickly as new information emerges. What You’ll Bring 🎯 Extensive experience owning large, complex product areas with meaningful business impact, ideally platforms serving multiple customer segments or workflows. 🧠 A proven self-starter who identifies problems and opportunities without waiting for direction, balances autonomy with alignment, and keeps momentum high through ambiguity. 📈 Strong data fluency paired with practical judgment — you anchor decisions in measurable outcomes while staying flexible as new insights emerge. 💬 You simplify complexity, communicate assumptions transparently, and bring others along through clarity and empathy. ❤️ You care deeply about building reliable, intuitive products for users operating in high-stakes, regulated environments. 🤖 Comfortable partnering closely with engineering on system design, platform tradeoffs, and scalability — without needing to be the one writing code. 🌐 Experience in complex regulated domains is highly valued. Benefits: 🤑 Competitive Compensation: Enjoy a competitive salary and equity package! 🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. 🦷 Dental Insurance: We protect those pearly whites 👀 Vision Insurance: Everyone can see clearly now at Assured 🌧 Life Insurance: It's on the house! Provided at no cost to you 🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! 👶 Family Leave: Maternity and paternity leave options 📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute 👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Own the strategy, execution, and evolution of customer integrations, APIs, and data exchange capabilities, working closely with engineering and customers. | Deep technical product experience with APIs, integrations, and data platforms; strong technical fluency; enterprise SaaS experience; systems-level thinking; excellent communication skills. | Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. At Assured, data and integrations aren’t support functions — they’re core to how our product delivers value. We’re looking for a Product Lead, Data & Integrations to own the strategy, execution, and evolution of our customer integrations, API ecosystem, and data exchange capabilities. This role sits at the intersection of product, engineering, and customers. You’ll define how Assured connects to the outside world, how data flows across systems, and how our platform scales to support enterprise customers and future growth. What You’ll Do 🎯 Own the Data & Integrations Vision Define and lead the vision, strategy, and roadmap for customer integrations, APIs, and data exchange capabilities — ensuring tight alignment with company goals and evolving customer needs. ⚙️ Build a Scalable API & Data Platform Partner deeply with engineering to design and evolve high-performing APIs, integration frameworks, and data synchronization patterns that support both real-time and batch use cases. 🤝 Work Directly with Customers & Partners Collaborate with enterprise customers, developers, Client Engagement, and internal product teams to understand integration requirements, prioritize the right capabilities, and continuously improve usability and adoption. 🔄 Own Data Flow & Reliability Lead strategy around data accuracy, consistency, and reliability across systems — making thoughtful decisions about schemas, synchronization approaches, and tradeoffs at scale. 📈 Measure What Matters Define success metrics for integrations and APIs, monitor performance and adoption, and use data to drive continuous improvement and platform investment decisions. 🔐 Build with Trust & Compliance Partner closely with security and compliance teams to ensure integrations meet industry standards, regulatory requirements, and enterprise expectations. 🏗 Enable the Organization Create shared capabilities, clear contracts, and strong documentation that allow other product teams to move faster and build confidently on top of the platform. What You’ll Bring 💼 Deep Technical Product Experience Significant experience as a technical product manager or product lead, owning APIs, integrations, data platforms, or internal infrastructure products. 🛠️ Strong Technical Fluency Hands-on understanding of RESTful APIs, webhooks, ETL processes, data synchronization strategies, and API security best practices. 🌐 Enterprise & SaaS Experience Background building products in SaaS, enterprise software, or data-driven environments with complex customer requirements. 🧠 Systems-Level Thinking Ability to reason about complex systems end-to-end, anticipate downstream impacts, and make smart tradeoffs between flexibility, scalability, and speed. 💬 Exceptional Communicator Skilled at translating technical concepts into clear business value and aligning stakeholders across engineering, go-to-market, and leadership. 🧩 Proven Problem Solver A track record of tackling complex integration and data challenges and driving meaningful technical innovation. Benefits: 🤑 Competitive Compensation: Enjoy a competitive salary and equity package! 🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. 🦷 Dental Insurance: We protect those pearly whites 👀 Vision Insurance: Everyone can see clearly now at Assured 🌧 Life Insurance: It's on the house! Provided at no cost to you 🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! 👶 Family Leave: Maternity and paternity leave options 📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute 👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Lead the vision, roadmap, and execution of liability determination products, integrating complex decision logic and stakeholder needs. | Experience in complex adjudication or decision-making products, understanding of liability assessment, and technical fluency in rules-based systems. | Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. We’re looking for a strategic and driven Staff Product Manager to lead the vision, roadmap, and execution of products that powers liability determination. This role focuses on building product systems that help insurers evaluate fault, responsibility, and exposure in the face of incomplete information, conflicting evidence, and jurisdictional complexity. You’ll work at the intersection of decision science, product design, and insurance domain expertise, building tools that support consistent, explainable, and scalable liability decisions across high-volume claims environments. What You’ll Do 📈 Define and own the product strategy and roadmap for liability determination products, aligning customer needs, regulatory requirements, and business outcomes. 🚗 Design product solutions for liability determination, including: Evaluating fault across multi-party accidents Incorporating evidence such as statements, photos, diagrams, police reports, and third-party data Handling partial, disputed, or evolving information Supporting jurisdiction-specific rules and comparative negligence models 🔄 Lead the full product lifecycle, from discovery and problem framing through delivery, iteration, and scale—particularly for products that encode complex logic, judgment, and edge cases. 🤝 Partner closely with engineering, data, design, and claims experts to translate real-world liability workflows into scalable, intuitive product experiences. 📊 Use data, experimentation, and feedback loops to improve decision quality, consistency, speed, and explainability over time. 💡 Build systems that balance automation and human judgment, including decision-support tools, rules engines, and human-in-the-loop workflows. 🎯 Create clarity in ambiguity, communicating complex liability logic, tradeoffs, and confidence levels to both internal stakeholders and end users. 🧭 Ensure decisions are defensible and explainable, supporting auditability, regulatory review, and customer trust. What You Bring 🏆 Experience building products that support complex adjudication or decision-making, ideally in insurance, risk, fintech, or other regulated domains. 🚦 Strong understanding of liability determination, including fault assessment, comparative negligence, coverage considerations, subrogation implications, and jurisdictional variability or a demonstrated ability to ramp quickly in similarly complex domains. 🌟 Strategic product leadership, with the ability to zoom out to define vision and zoom in to resolve nuanced edge cases. 🤖 Technical fluency, especially around systems that involve rules, decision trees, data pipelines, or model-assisted recommendations. 📉 Analytical rigor, comfortable reasoning under uncertainty and evaluating outcomes where correctness is probabilistic rather than binary. 🗣️ Exceptional communication skills, able to explain how and why a liability decision was reached to technical, business, and operational audiences. ❤️ Strong user empathy, particularly for claims professionals and customers navigating high-stress, high-stakes situations. 🤝 Collaborative leadership style, influencing across disciplines and driving alignment without formal authority. ⚡ Resilience in ambiguity, thriving in problem spaces where inputs are messy, rules are complex, and decisions matter. Benefits: 🤑 Competitive Compensation: Enjoy a competitive salary and equity package! 🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. 🦷 Dental Insurance: We protect those pearly whites 👀 Vision Insurance: Everyone can see clearly now at Assured 🌧 Life Insurance: It's on the house! Provided at no cost to you 🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! 👶 Family Leave: Maternity and paternity leave options 📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute 👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Design, build, and automate scalable cloud infrastructure and developer platforms, lead and mentor engineers, and improve security and reliability of SaaS products. | Experience with AWS, Terraform, Kubernetes, infrastructure automation, database solutions like Aurora PostgreSQL, and ability to lead technical infrastructure initiatives. | Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. We are looking for a Staff Cloud Infrastructure Engineer to join our growing team. The ideal candidate will have worked in a start-up environment and wants to help us build efficient, reliable, secure, and scalable infrastructure and developer platforms. You will bring your expertise and understanding in deploying and automating the delivery of modern SaaS platforms at scale. You will… 🌎 Design and build infrastructure and tooling to support the Assured platform, from scaling existing products to enabling entirely new product initiatives 👩‍💻 Automate infrastructure provisioning and management with Terraform and Terragrunt to ensure consistency, repeatability, and reliability across a large number of customer environments 👷 Evolve our platform foundations across AWS (EKS, SQS, Aurora, S3), balancing innovation with sustainability 👀 Partner with product and engineering teams to improve performance, and reliability across services 🔒 Strengthen our security posture, implementing best practices and ensuring compliance with industry standards 📦 Improve developer experience, building systems that make it easier and faster for teams to deliver value 🤝 Lead, mentor, and collaborate with engineers across the company, raising the bar on technical excellence and infrastructure practices We should talk if… 🛠 You can autonomously design, build, and scale high-quality infrastructure from early stages to maturity 🤖 You default to automation but know when pragmatism and simplicity win the day 🕵️ You proactively identify and solve critical infrastructure problems, collaborating across teams where needed 📖 You make others better through code reviews, documentation, technical guidance, and mentorship 🚵 You navigate ambiguity and persist through challenges, rallying others when necessary ⛓️ You have experience architecting and operating highly available database solutions, ideally Aurora PostgreSQL 🪛 You are self-motivated, resourceful, and comfortable working with minimal oversight 👁️‍🗨️ You care deeply about reliability and building sustainable and durable systems ☑️ You have strong experience with AWS, Terraform, and Kubernetes in a scaling environment 🧑‍🔬 You bring a strong engineering background and history of designing resilient systems Benefits: 🤑 Competitive Compensation: Enjoy a competitive salary and equity package! 🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. 🦷 Dental Insurance: We protect those pearly whites 👀 Vision Insurance: Everyone can see clearly now at Assured 🌧 Life Insurance: It's on the house! Provided at no cost to you 🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! 👶 Family Leave: Maternity and paternity leave options 📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute 👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Engage with customers during implementation to gather insights, translate them into product requirements, collaborate with engineering and design to deliver features, and track success metrics. | 3-5+ years product management in SaaS, customer-facing technical role experience preferred, ability to translate customer needs into product requirements, strong communication skills, and ability to work in a fast-paced environment. | Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. About the Role: We’re looking for a Sr. Product Manager who thrives at the intersection of product development and customer engagement. In this role, you’ll work closely with customers during the implementation process to ensure our solutions deliver value quickly and effectively. You’ll gather insights from real-world use cases, partner with internal teams, and help shape the product by turning customer feedback into improvements. Key Responsibilities: 🤝 Engage directly with customers during implementation to uncover workflows, needs, and friction points that shape product direction. 📝 Translate customer insights into product requirements, user stories, and prioritized backlog items. 👩‍💻 Collaborate with engineering and design to build and ship features that improve customer adoption and long-term success. 📊 Define and track success metrics to evaluate feature effectiveness and inform iteration. ⚖️ Ensure the product balances immediate customer implementation needs with scalable solutions for the broader market. Qualifications: 📅 3–5+ years of product management experience in a fast growing Saas company 🔑 Prior experience in a customer-facing technical role (TAM, Implementation Specialist, or Customer Success Manager) strongly preferred. 🧩 Demonstrated ability to translate complex customer needs into clear product requirements. 🚀 Proven track record of shipping impactful features in collaboration with engineering and design. 🗣️ Excellent communication skills with both customers and cross-functional teams. ⚡ Thrive in a fast-paced, high-growth environment. Benefits: 🤑 Competitive Compensation: Enjoy a competitive salary and equity package! 🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. 🦷 Dental Insurance: We protect those pearly whites 👀 Vision Insurance: Everyone can see clearly now at Assured 🌧 Life Insurance: It's on the house! Provided at no cost to you 🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! 👶 Family Leave: Maternity and paternity leave options 📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute 👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

The Staff Product Marketing Manager will build and execute go-to-market strategies for enterprise products, craft compelling messaging, and partner closely with sales and engagement teams. This role involves enabling sales with tools and content, gathering customer insights, and leading product launches. | Candidates should have a high level of experience in product marketing, particularly in enterprise software within a fast-growing startup environment. Exceptional storytelling and communication skills, along with a data-driven mindset, are essential for success in this role. | Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. We’re looking for a Staff Product Marketing Manager with a passion for enterprise software to help us tell our product story. In this role, you’ll be the bridge between product, sales, and our engagement team, shaping strategy and driving execution that connects customer needs with product value. You’ll craft messaging that resonates, enable our sales team to win, and ensure our go-to-market programs make an impact. If you love operating at the intersection of product, customers, and revenue—this role is for you. You will… ✨ Build and execute go-to-market strategies for enterprise products 📝 Craft clear, compelling messaging and positioning 🤝 Partner closely with sales and engagement teams to ensure alignment 📊 Enable sales with tools, content, and training to close deals 🔍 Gather customer insights and market intelligence to inform strategy 🚀 Lead product and feature launches across the organization 📈 Measure and optimize the impact of marketing programs on pipeline and adoption You have… 💼 A high level of experience in product marketing, with strong enterprise software background in a fast growing start-up environment 📣 Exceptional storytelling and communication skills for both technical and executive audiences ⚡ Proven ability to build strategies and roll up your sleeves for execution 🤝 Experience partnering with sales and customer success/engagement teams 📊 Data-driven mindset with focus on measurable outcomes 🌎 Background in B2B SaaS or complex enterprise solutions (preferred) Benefits: 🤑 Competitive Compensation: Enjoy a competitive salary and equity package! 🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. 🦷 Dental Insurance: We protect those pearly whites 👀 Vision Insurance: Everyone can see clearly now at Assured 🌧 Life Insurance: It's on the house! Provided at no cost to you 🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! 👶 Family Leave: Maternity and paternity leave options 📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute 👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.