Assured

Design, build, and automate scalable cloud infrastructure and developer platforms, lead and mentor engineers, and improve security and reliability of SaaS products. | Experience with AWS, Terraform, Kubernetes, infrastructure automation, database solutions like Aurora PostgreSQL, and ability to lead technical infrastructure initiatives. | Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. We are looking for a Staff Cloud Infrastructure Engineer to join our growing team. The ideal candidate will have worked in a start-up environment and wants to help us build efficient, reliable, secure, and scalable infrastructure and developer platforms. You will bring your expertise and understanding in deploying and automating the delivery of modern SaaS platforms at scale. You will… 🌎 Design and build infrastructure and tooling to support the Assured platform, from scaling existing products to enabling entirely new product initiatives 👩‍💻 Automate infrastructure provisioning and management with Terraform and Terragrunt to ensure consistency, repeatability, and reliability across a large number of customer environments 👷 Evolve our platform foundations across AWS (EKS, SQS, Aurora, S3), balancing innovation with sustainability 👀 Partner with product and engineering teams to improve performance, and reliability across services 🔒 Strengthen our security posture, implementing best practices and ensuring compliance with industry standards 📦 Improve developer experience, building systems that make it easier and faster for teams to deliver value 🤝 Lead, mentor, and collaborate with engineers across the company, raising the bar on technical excellence and infrastructure practices We should talk if… 🛠 You can autonomously design, build, and scale high-quality infrastructure from early stages to maturity 🤖 You default to automation but know when pragmatism and simplicity win the day 🕵️ You proactively identify and solve critical infrastructure problems, collaborating across teams where needed 📖 You make others better through code reviews, documentation, technical guidance, and mentorship 🚵 You navigate ambiguity and persist through challenges, rallying others when necessary ⛓️ You have experience architecting and operating highly available database solutions, ideally Aurora PostgreSQL 🪛 You are self-motivated, resourceful, and comfortable working with minimal oversight 👁️‍🗨️ You care deeply about reliability and building sustainable and durable systems ☑️ You have strong experience with AWS, Terraform, and Kubernetes in a scaling environment 🧑‍🔬 You bring a strong engineering background and history of designing resilient systems Benefits: 🤑 Competitive Compensation: Enjoy a competitive salary and equity package! 🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. 🦷 Dental Insurance: We protect those pearly whites 👀 Vision Insurance: Everyone can see clearly now at Assured 🌧 Life Insurance: It's on the house! Provided at no cost to you 🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! 👶 Family Leave: Maternity and paternity leave options 📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute 👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Engage with customers during implementation to gather insights, translate them into product requirements, collaborate with engineering and design to deliver features, and track success metrics. | 3-5+ years product management in SaaS, customer-facing technical role experience preferred, ability to translate customer needs into product requirements, strong communication skills, and ability to work in a fast-paced environment. | Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. About the Role: We’re looking for a Sr. Product Manager who thrives at the intersection of product development and customer engagement. In this role, you’ll work closely with customers during the implementation process to ensure our solutions deliver value quickly and effectively. You’ll gather insights from real-world use cases, partner with internal teams, and help shape the product by turning customer feedback into improvements. Key Responsibilities: 🤝 Engage directly with customers during implementation to uncover workflows, needs, and friction points that shape product direction. 📝 Translate customer insights into product requirements, user stories, and prioritized backlog items. 👩‍💻 Collaborate with engineering and design to build and ship features that improve customer adoption and long-term success. 📊 Define and track success metrics to evaluate feature effectiveness and inform iteration. ⚖️ Ensure the product balances immediate customer implementation needs with scalable solutions for the broader market. Qualifications: 📅 3–5+ years of product management experience in a fast growing Saas company 🔑 Prior experience in a customer-facing technical role (TAM, Implementation Specialist, or Customer Success Manager) strongly preferred. 🧩 Demonstrated ability to translate complex customer needs into clear product requirements. 🚀 Proven track record of shipping impactful features in collaboration with engineering and design. 🗣️ Excellent communication skills with both customers and cross-functional teams. ⚡ Thrive in a fast-paced, high-growth environment. Benefits: 🤑 Competitive Compensation: Enjoy a competitive salary and equity package! 🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. 🦷 Dental Insurance: We protect those pearly whites 👀 Vision Insurance: Everyone can see clearly now at Assured 🌧 Life Insurance: It's on the house! Provided at no cost to you 🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! 👶 Family Leave: Maternity and paternity leave options 📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute 👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

The Staff Product Marketing Manager will build and execute go-to-market strategies for enterprise products, craft compelling messaging, and partner closely with sales and engagement teams. This role involves enabling sales with tools and content, gathering customer insights, and leading product launches. | Candidates should have a high level of experience in product marketing, particularly in enterprise software within a fast-growing startup environment. Exceptional storytelling and communication skills, along with a data-driven mindset, are essential for success in this role. | Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. We’re looking for a Staff Product Marketing Manager with a passion for enterprise software to help us tell our product story. In this role, you’ll be the bridge between product, sales, and our engagement team, shaping strategy and driving execution that connects customer needs with product value. You’ll craft messaging that resonates, enable our sales team to win, and ensure our go-to-market programs make an impact. If you love operating at the intersection of product, customers, and revenue—this role is for you. You will… ✨ Build and execute go-to-market strategies for enterprise products 📝 Craft clear, compelling messaging and positioning 🤝 Partner closely with sales and engagement teams to ensure alignment 📊 Enable sales with tools, content, and training to close deals 🔍 Gather customer insights and market intelligence to inform strategy 🚀 Lead product and feature launches across the organization 📈 Measure and optimize the impact of marketing programs on pipeline and adoption You have… 💼 A high level of experience in product marketing, with strong enterprise software background in a fast growing start-up environment 📣 Exceptional storytelling and communication skills for both technical and executive audiences ⚡ Proven ability to build strategies and roll up your sleeves for execution 🤝 Experience partnering with sales and customer success/engagement teams 📊 Data-driven mindset with focus on measurable outcomes 🌎 Background in B2B SaaS or complex enterprise solutions (preferred) Benefits: 🤑 Competitive Compensation: Enjoy a competitive salary and equity package! 🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%. 🦷 Dental Insurance: We protect those pearly whites 👀 Vision Insurance: Everyone can see clearly now at Assured 🌧 Life Insurance: It's on the house! Provided at no cost to you 🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation! 👶 Family Leave: Maternity and paternity leave options 📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute 👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.