Assurant

Handle inbound customer calls and emails, resolve issues, document interactions, and deliver excellent customer service. | High school diploma or GED, customer service experience, strong communication and problem-solving skills, reliable internet, and ability to multitask in a fast-paced environment. | Customer Care Representative Part Time Location: Remote | Job Type: Part Time Schedule: 2 days a week Monday and Tuesday Training: 4-6 weeks Monday - Friday 8-hour shifts. Compensation: Competitive pay Why Join Us? At Assurant, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers. We are deeply invested in your success and committed to providing a supportive, inclusive, and growth-oriented environment. What You’ll Do: • Handle inbound customer calls and/or e-mails with empathy and professionalism • Resolve issues, answer questions, and provide proactive solutions • Document interactions and follow up as needed • Participate in special projects and adapt to evolving priorities • Deliver a WOW experience on every call—customers should hear your smile! Note: This role does not involve cold calling, sales, or contract upgrades. What We’re Looking For: • Minimum Requirements: • High school diploma or GED • Customer service experience (call center, insurance, or banking preferred) • Strong communication, listening, and problem-solving skills • Ability to multitask using technology in a fast-paced environment • Reliable high-speed internet (25 Mbps down / 6 Mbps up) • Quiet, distraction-free home office setup • Preferred Qualifications: • 2+ years of customer service experience • Prior remote work experience Work Environment: • Part time, 20 hours/week • Must be available to work as late as 9 PM EST • Periodic shift bids determine schedules based on business needs Ready to Make a Difference? If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we’d love to hear from you! Pay Range: $15.03 - $27.75 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

Develop thought leadership and oversee market intelligence in automotive and auto insurance sectors to support strategic decision-making. | Over 5 years of fundamental market research experience, preferably in automotive or insurance sectors, with excellent communication and analytic skills. | The Director, Innovation & Market Research is responsible for covering the sectors & companies that matter most to Assurant to help support the overall strategy of the company. The candidate should possess a deep understanding of their coverage universe and will work closely with business leaders across Assurant to communicate relevant trends and opportunities within their industries. Looking for a fixed income, investment banking, or equity analyst, preferably with experience covering automotive retail, automotive manufacturing or auto insurance sectors. The ideal candidate will be a big picture thinker, with the ability to connect-the-dots across an evolving landscape to spot key industry trends. The position offers high upside & visibility across the organization. Job Responsibilities • Develop thought leadership on specific industries (automotive retail, automotive manufacturing and auto insurance) covering relevant trends across over 100 clients, prospects & competitors across our global footprint. • Connect the dots across clients, businesses and geographies to form big picture views on major trends relevant to Assurant’s various business lines • Write concise fundamental research publications with value-added perspectives and differentiated views, which ties external trends to opportunities & risks for Assurant. • Oversee a market intelligence function that is strategic, proactive, and facilitates information and intelligence flows across various stakeholders: • Business Leaders – leverage thought leadership to become an integral part of the leadership team of the relevant Assurant business line, providing market research & intellectual curiosity to support the overall businesses strategy to defend, develop & disrupt their respective industries • Clients - interface directly with clients as part of RFP’s, quarterly business reviews, or brainstorming sessions, while providing concise summaries of key trends & potential opportunities for the CEO to review with key clients & prospects • Investors - Provide CEO, CFO & Investor relations concise summary of key quarterly trends needed to prepare for quarterly earnings, investor day or investor meetings • Board of Directors – Provide key trends for business unit deep dives with the board and CEO interim reports to Assurant’s Board of Directors • Product Leaders – Complete business case analysis for new product opportunities for Assurant, as well as ongoing dialogue with product leaders, keeping them informed for client & competitor activity to ensure we are skating where the puck is going. • Corp Development – Leverage sector expertise to help identify & diligence acquisition opportunities Basic Qualifications • Requires 5+ years of fundamental market research covering a specific sector • Experience covering the automotive retail, automotive manufacturing and/or auto insurance preferred • Formal credit or equity training at a buy side or sell side firm • MBA and/or CFA Charter (or progress towards) preferred • Requires excellent oral, written, and presentation skills to effectively communicate the outcomes of research. • Requires courage & conviction to advocate for potential opportunities & risks identified during fundamental research. • Requires proven analytic skills to identify trends & quantify potential impacts & opportunities • Requires well-honed interpersonal skills and the ability to collaborate with numerous work teams. • Requires good organizational skills and the ability to complete multiple complex tasks in a timely fashion. • Requires incumbent to be self-motivated. #AssurantProudCR #LI-Remote Pay Range: $101,500.00 - $169,400.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com. For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way. Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.