4 open positions available
Manage community operations, serve as liaison for boards and homeowners, oversee financial reporting, and conduct site inspections. | Experience in community management or related customer service roles, proficiency in Microsoft Office, strong communication, conflict resolution, and organizational skills. | HOA Community Association Manager Associa is currently looking for an experienced HOA Community Association Manager (CAM) to join our team in Richardson, TX. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects. What do we offer? Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for nine consecutive years and many of our locations are awarded as Best and Brightest. How will you make an impact? The HOA Community Association Manager (CAM) helps the company grow by: * Acting as or overseeing the primary liaison with the Association Board of Directors, Developers, and homeowners as needed. * Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement. * Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents. * Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors. * Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation. Qualifications Requirements: * Proficiency in Microsoft Office (word, excel, outlook) * Experience in Community Management, customer service, hospitality or other related industry * Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.). * Proficient in Customer Service and conflict resolution * Able to work effectively with others in person and in group setting * Able to prioritize, manage time, and meet deadlines. * Able to communicate effectively and professionally on phone, email, and in-person.
Provide primary customer service and administrative support including managing visitor access and maintaining records. | High school diploma with strong interpersonal skills and preferred experience in customer service or hospitality. | Come work at Associa! We are an industry leader in community association management and we are looking for a part-time Front desk Associate to join our team. If you are serious about your next move, Assoica is an excellent place to grow your career. JOB SUMMARY The Front Desk Associate serves as the first point of contact for residents, guests, vendors, and prospective residents within the community. This role provides exceptional customer service while creating a welcoming, professional, and resident-focused environment. The Front Desk Associate supports daily community operations by assisting residents with inquiries, coordinating communications, managing visitor access, and providing administrative support to the management team. ESSENTIAL DUTIES AND RESPONSIBILITIES * Welcome and assist residents, guests, vendors, and prospective residents. * Serve as a front desk contact for resident questions, concerns, and requests. * Answer, screen, and direct incoming telephone calls and emails. * Maintain resident records and community databases. * Assist residents with amenity reservations, event registrations, and community information. * Monitor visitor and vendor access procedures. * Receive and distribute mail, packages, and deliveries. * Support community events and activities. * Coordinate with management staff to address resident concerns. * Maintain front desk supplies and materials. * Perform document preparation, filing, scanning, and copying. * Maintain a clean and organized reception area. * Perform other duties as assigned. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES * Exceptional customer service and hospitality skills. * Strong interpersonal and communication skills. * Proficiency in Microsoft Office applications. * Strong organizational and time-management skills. * Attention to detail and accuracy. * Ability to handle sensitive situations professionally. * Ability to maintain confidentiality. * Professional appearance and demeanor. EDUCATION AND EXPERIENCE * High School Diploma or GED required. * Minimum one year of customer service, reception, hospitality, or administrative experience preferred. * Experience in residential communities, property management, senior living, or hospitality preferred. WORKING CONDITIONS * Typical office and community environment. * Frequent interaction with residents, guests, vendors, and staff. * May require standing, walking, and occasional lifting up to 25 pounds. * Primarily weekend support or some evenings
Serve as liaison between board and homeowners, manage site inspections, disclosure packages, and financial reports. | Proficient in Microsoft Office and business correspondence with experience in community management, hospitality, or customer service and strong conflict resolution skills. | Associa is currently looking for a Community Association Manager (CAM) to join our team in Draper, UT. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects. Benefits Summary: * World-Class Training * Additional Income Opportunities * CAI (Community Association Industry) Course/Designation Assistance * Paid Time Off/Holidays * Comprehensive Medical Benefits * Wellness Incentives * Mileage Reimbursement * Company Cellphone * Hybrid: In Office/Work From Home Schedule Work Location: 12371 S 900 E #200 Draper UT 84020 How will you make an impact? The Community Association Manager (CAM) helps the company grow by: * Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed. * Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement. * Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents. * Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors. * Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation. Qualifications * Proficiency in Microsoft Office (word, excel, outlook) * Experience in Community Management, customer service, hospitality or other related industry * Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.) * Proficient in Customer Service and conflict resolution * Able to work effectively with others in person and in group setting * Able to prioritize, manage time, and meet deadlines. * Able to communicate effectively and professionally on phone, email, and in-person How to apply: Applicants should apply through the link in this posting or visit careers@associaoline.com [careers@associaoline.com]
Serve as liaison between HOA boards, homeowners, and vendors to manage community operations and financials. | Requires Microsoft Office proficiency and experience in community management or related fields, with preference for professional certification. | Are you ready to bring your leadership, customer service, and organizational skills to a role that truly makes an impact? Associa is looking for a dedicated Community Association Manager (CAM) to join our team in Columbus. In this role, you'll collaborate with homeowners, board members, vendors, and fellow Associa team members to help our communities thrive. This is an exciting opportunity for someone who enjoys dynamic, relationship-driven work and is passionate about creating strong, vibrant community experiences. What You’ll Love About Working With Us At Associa, we believe in investing in our people. In addition to a competitive salary and core benefits package, we offer a suite of professional perks designed to support your success and well-being: * Flexible hybrid work schedule – work from home with only one required in-office day per week (unless there’s a special event or meeting) * Robust benefits including medical, dental, vision, 401k, and disability insurance * Company-paid continuing education and certifications: CMCA, AMS, PCAM * Paid membership to CAI (Community Associations Institute) * Work-life balance is a top priority—we support sustainable workloads and healthy boundaries, we also compensate you for board meetings that occur outside normal business hours. * Work essentials provided: company laptop, work phone, and mileage reimbursement * Recognized as a Great Place to Work for 6 consecutive years and named one of the Best and Brightest Companies to Work For in multiple markets What You’ll Be Doing As a Community Association Manager, you’ll play a key role in the success of our client communities by: * Serving as the primary liaison between the HOA Board of Directors, homeowners, and vendors * Traveling to client sites to attend board meetings, perform community inspections, conduct walk-throughs, and support events, as needed * Preparing and distributing annual disclosure packages, financial statements, and meeting notices in compliance with state regulations and governing documents * Reviewing and summarizing monthly financials for the Board of Directors * Advising boards and committees on capital improvements, maintenance planning, and community operations to ensure long-term success Qualifications What You Bring to the Role Required Qualifications: * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) * Experience in community management, customer service, hospitality, or a related industry * Strong written communication skills, including grammar, structure, punctuation, and spelling * Proven ability to deliver excellent customer service and effectively resolve conflicts * Comfortable working independently and collaboratively in team settings * Strong organizational skills with the ability to prioritize tasks, manage time effectively, and meet deadlines * Professional and clear communication skills across phone, email, and in-person interactions Preferred Qualifications: * CMCA (Certified Manager of Community Associations) designation * Completion of the M-100: The Essentials of Community Association Management course through CAI * Experience managing an HOA portfolio or working as an onsite community manager * Familiarity with HOA operations, board governance, and vendor coordination
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