AssistRx

Partner with leaders in high-volume environments to manage employee relations, performance, and compliance. | Requires 5+ years supporting high-volume or call center environments, with expertise in employee relations, investigations, and performance management. | About AssistRx AssistRx blends innovative technology with deep healthcare expertise to help life sciences companies improve patient access, visibility, and outcomes. Our solutions simplify complex therapy initiation and reimbursement processes, enabling patients to start and stay on the treatments they need. As a growing health-tech organization, we partner with leading pharmaceutical and biotechnology companies to navigate an evolving healthcare landscape. At AssistRx, our people are our greatest asset—we foster a collaborative, high-performance culture where employees are empowered to grow, innovate, and make a meaningful impact on patient lives. The Opportunity The HR Business Partner at AssistRx is a high-impact, senior role supporting business units that operate in fast-paced, high-volume environments, including call center–style operations. This role is ideal for an HRBP who thrives in organizations with large employee populations, operational metrics, shift-based work, and continuous change. You will act as a trusted advisor to leaders, balancing employee advocacy, business performance, and compliance in a highly regulated, customer-driven environment. What You’ll Do Partner with operational and people leaders in high-volume, performance-driven environments to align HR strategy with business objectives Provide hands-on guidance for employee relations, performance management, attendance, conduct, and policy application at scale Lead and resolve complex employee relations issues, including investigations common in call center and production-style settings Coach leaders on managing large teams, improving engagement, reducing attrition, and driving accountability Analyze workforce trends such as attrition, attendance, performance distribution, and employee relations patterns to proactively mitigate risk Ensure compliance with employment laws and internal policies, partnering with Legal as needed Support workforce planning, organizational changes, and restructuring initiatives in a scaling operation Serve as a calm, credible advisor during high-pressure situations, escalations, and sensitive employee matters Collaborate with HR Centers of Excellence to deliver scalable solutions that support frontline and leadership populations Model sound judgment, consistency, and fairness in decision-making across large employee groups What Sets You Apart You have successfully supported call centers, shared services, healthcare operations, or other high-volume environments You are comfortable managing ambiguity, rapid change, and competing priorities You balance empathy with accountability and operational discipline You can influence frontline leaders, managers, and senior leaders alike You bring strong judgment, resilience, and executive presence Qualifications 5+ years of progressive HR experience, with significant time supporting high-volume or call center–style environments Proven expertise in employee relations, investigations, and performance management at scale Strong working knowledge of federal and state employment laws in operational settings Experience partnering with leaders who manage large, frontline teams Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience) SHRM-CP or SHRM-SCP preferred Competitive pay structure, Matching 401(k) with immediate vesting, Medical, dental, vision, life, & short-term disability insurance, Paid time off and eight (8) paid holidays throughout the calendar year, and Through proven success, motivation, and team work, potential for growth and promotions within the organization. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Support employee lifecycle processes, manage employee relations, and ensure compliance with HR policies. | Requires 2-3 years of HR experience, knowledge of employment laws, and proficiency with HR systems, which matches your background. | About AssistRx AssistRx has engineered the perfect blend of technology and talent to help life sciences companies improve patient access, visibility, and outcomes. Our platforms and services support specialty therapies across the healthcare ecosystem, and our people bring deep expertise in patient services, reimbursement, and technology. As a rapidly growing organization, we believe our people are our greatest asset. We are intentional about building an inclusive, high-performing culture where employees feel supported, empowered, and connected to our mission. Join us as we continue to make a meaningful impact in healthcare. Position Summary The Human Resources Generalist plays a key role in delivering a seamless, positive employee experience across the full employee lifecycle. This role partners closely with employees, leaders, and HR colleagues to administer programs, ensure compliance, and support initiatives that enable individuals and teams to succeed. This position has broad responsibility across employee relations, benefits administration, performance management, training, and employee transitions, while serving as a trusted resource for both employees and leaders. Key Responsibilities Support and enhance the employee experience at critical moments in the employee lifecycle, including onboarding, development, performance management, accommodations, and offboarding. Serve as a primary point of contact for employee relations, providing guidance to employees and leaders on policies, practices, and workplace concerns. Conduct timely, objective, and thorough internal investigations related to employee concerns, including harassment, discrimination, retaliation, and accommodation requests; prepare accurate and well-documented findings. Promote compliance and best practices related to employment laws, company policies, and procedures through coaching, training, and clear communication. Administer and support benefits programs, performance processes, and HR systems to ensure accuracy, consistency, and a positive user experience. Act as an employee advocate, proactively identifying opportunities to improve engagement, communication, and workplace effectiveness. Recommend and help implement process improvements, policies, and tools that increase efficiency and support organizational growth. Support strategic HR initiatives and cross-functional projects aligned with business objectives. Perform additional duties and projects as assigned. Qualifications Bachelor’s degree from an accredited four-year college or university. 2–3 years of progressive experience in an HR Generalist or similar HR role. Working knowledge of U.S. employment laws and regulations, including FMLA, ADA, EEOC, and FLSA. Experience working with HRIS and payroll systems; strong proficiency in Microsoft Office (Excel, Word, PowerPoint). Strong interpersonal, communication, and organizational skills with the ability to handle sensitive information with discretion. Ability to thrive in a fast-paced, growing environment while managing multiple priorities. Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Design and deliver training programs, conduct needs assessments, and collaborate across departments to meet organizational learning needs. | Experience in instructional design, adult learning methodologies, and healthcare or pharmaceutical training preferred; strong communication skills. | AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... Job Description: The Learning Specialist will organize and conduct training programs for employees that equip and inspire employees with the knowledge, skills, and motivation to excel in their roles. The LS collaborates across the organization to prioritize learning needs and meet them effectively through a variety of adult-learning methods. Each LS will act as the subject matter expert in their specific area of expertise and based on the ongoing needs of the organization. Design and deliver onboarding and/or upskilling programs, as well as other L&D initiatives in response to changing needs across the organization. Works with internal customers (Patient Services managers, field management and Marketing) to define training solutions that meet the needs identified. Conducts needs assessments/instructional analysis to ensure consistency in training content and methods across the organization. Apply training best practices based on adult learning theory to best meet learning needs; methods include but are not limited to virtual instructor-led classroom, e-learning, self-study, social media tools, video, conference calls, etc. Consistently identify new training approaches, practices and processes to improve efficiency of training development. Partner closely with the Instructional Design team to develop online training. Maintains required documentation for staff attendance and ensures completion of required trainings. Reports on employee progress during or after training period(s) and maintain up to date training logs and records Proven working experience in instructional design and with instructional technology 2-3 years pharmaceutical or healthcare, instructor lead training experience (preferred) Strong knowledge of learning and development methodologies; formal design and development approaches, adult learning best practices, industry training technologies used to deploy, maintain and monitor learning to geographically dispersed customers. Exceptional written and oral communication skills, including presentation skills and an aptitude for public speaking. Ability to develop cross-business connections and build collaborative relationships. An aptitude for thriving in a fast-paced, high-intensity environment. Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Manage and improve call center operations, develop KPIs, and lead staff development in a healthcare/pharmaceutical setting. | Minimum 7 years healthcare industry experience, including 3 years of management, with strong leadership, communication, and process redesign skills. | AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility, and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and implementing program strategy and operations, improving systems and processes, and managing staff. The position requires strong leadership, coordination, scheduling, recruiting, communication, staff development, project leadership, and process re-design responsibilities, emphasizing excellence. Reports to Director, Pharmacy. Maintains and improves call center operations by monitoring system performance, identifying and resolving problems, preparing, and completing action plans. Establish, monitor, analyze and report on KPI’s related to effective patient access processes and initiatives as required by Client contract and Statement of Work Screening candidates, hires, leads, and develops departmental associates by communicating job expectations, planning, monitoring, appraising, and reviewing job contributions, enforcing policies and procedures. Works in partnership with the training department to create meaningful and measurable educational training curriculum, responsible for oversight and delivery of “on the spot training as needed” Maintains professional atmosphere among team members, respectful and transparent Accomplish organizational goals by accepting ownership of accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Handles escalated calls, complaints, questions, and queries as necessary Collaborates with call center management staff to execute programs to facilitate conversion, compliance, and adherence Prepares agenda items and content for client meetings and quarterly reviews Additional responsibilities as needed based on department and program requirements Minimum 7 years of healthcare industry experience, including 3 years of management experience Ability to manage others, both direct and indirect Advanced problem-solving skills with the ability to work cross-functionally to resolve issues and generate results among potentially conflicting constituencies. Skilled in the use of Microsoft Office and Team Thorough understanding of business operations and processes required. Excellent interpersonal skills and ability to influence. High-level of confidence, integrity, enthusiasm, a personality that fits a fast-paced, energetic, and proactive organization. Experience in Specialty or Mail Order Pharmacy (preferred). Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Lead and develop a multi-team Salesforce organization, ensuring delivery, technical excellence, and operational rigor in a regulated healthcare environment. | Deep Salesforce expertise, proven leadership of managers, experience in complex, deadline-driven environments, and familiarity with healthcare or regulated SaaS environments. | Company Overview AssistRx is a healthcare technology company transforming how patients access life-saving specialty therapies. We partner with pharmaceutical and biotech manufacturers to remove friction across the patient journey by connecting manufacturers, prescribers, providers, and patients through modern, scalable technology. Our flagship platform, iAssist℠, enables faster therapy initiation, greater accuracy, improved adherence, and measurable outcomes—helping patients start and stay on therapy when it matters most. Role Overview We are seeking a Director of Salesforce Engineering to lead and scale a multi-team Salesforce organization supporting mission-critical, client-facing healthcare platforms. This is a hands-on technical leader and people executive role for someone who has built, led, and matured leaders of teams, not just individual contributors. You will own the delivery, technical excellence, and operational rigor of our Salesforce ecosystem—particularly Service Cloud and Experience Cloud—while partnering closely with Product, Client Services, and Executive Leadership to meet aggressive timelines in a regulated, high-growth environment. This role is ideal for a leader who thrives in complex, deadline-driven environments, brings strong Salesforce architectural judgment, and knows how to develop managers while maintaining delivery predictability. What You’ll OwnLeadership & Organizational Impact Lead a multi-layered Salesforce engineering organization, including Development Managers, Salesforce Developers, Salesforce Administrators, and nearshore/offshore teams Act as a leader of leaders, coaching Development Managers on execution, prioritization, technical decision-making, and people leadership Build a culture of accountability, urgency, psychological safety, and continuous improvement Drive clear goal-setting, performance management, succession planning, and talent development across teams Partner cross-functionally to align engineering priorities with product, client delivery, and business outcomes Navigate a matrixed organization with multiple stakeholders and competing priorities while maintaining focus and clarity Salesforce Platform & Technical Leadership Serve as the senior technical authority for AssistRx’s Salesforce ecosystem, with deep expertise in Service Cloud and Experience Cloud Provide architectural oversight across Apex, Lightning Web Components, Flows, integrations, and event-driven architectures Ensure Salesforce solutions are secure, scalable, compliant, and support enterprise healthcare use cases Establish and enforce engineering standards, code quality practices, CI/CD discipline, and platform governance Collaborate with peer Directors to align tools, patterns, and best practices across engineering teams Delivery, Execution & Operations Own sprint planning, backlog health, and delivery predictability across multiple Salesforce teams Ensure Agile/Scrum practices are consistently executed and continuously improved Proactively surface and manage risks, dependencies, capacity constraints, and delivery tradeoffs Lead incident management, production support, escalation processes, and on-call rotations Drive operational excellence across change management, security, compliance, and release management Ensure teams are trained, enabled, and prepared to meet evolving technical and regulatory demands What Success Looks Like (First 12 Months) Salesforce teams consistently deliver against aggressive deadlines with improved predictability Development Managers operate with confidence, clarity, and accountability Platform stability, scalability, and quality measurably improve Cross-functional stakeholders trust engineering commitments and execution Salesforce becomes a strategic accelerator—not a bottleneck—for business growth Required Experience (Non-Negotiables) Proven “leader of leaders” experience: leading managers who lead teams in a software engineering environment Deep Salesforce engineering background, including Service Cloud and Experience Cloud 6+ years of hands-on software engineering experience, preferably in Salesforce-centric ecosystems 6+ years partnering with business and technical stakeholders in complex, deadline-driven environments Strong experience leading delivery, production support, incident response, and operational planning Demonstrated ability to scale teams while maintaining quality and accountability Experience working with distributed and nearshore/offshore teams Strong working knowledge of Agile/Scrum delivery models Experience with tools such as JIRA, Azure DevOps, or similar Preferred Experience Healthcare, life sciences, or regulated SaaS environments Experience supporting external, client-facing enterprise platforms Salesforce certifications (Architect, Platform Developer, Service Cloud, Experience Cloud) Experience driving platform modernization or large-scale Salesforce transformations Education Bachelor’s degree or equivalent professional experience required Why This Role Attracts Top Talent True organizational leadership scope (not a glorified lead role) Strategic ownership of a core enterprise platform High visibility and influence across Product, Engineering, and Executive Leadership Opportunity to scale teams and systems that directly impact patient access to care Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Lead and mentor software engineering teams, oversee project execution, and collaborate with organizational leaders to ensure technical standards and project delivery. | Requires extensive experience in software engineering leadership, project management, and technical skills including Salesforce platform development. | Company Overview: A technology solutions firm based in Orlando, Florida; AssistRx focuses on connecting pharmaceutical and biotech manufacturers together with their prescribers, patients and providers. iAssist℠, AssistRx’ flagship product is a state-of-the-art technology that simplifies the prescribing process of specialty therapies and applies a menu of technology solutions that ultimately improves what is most crucial to every pharmaceutical and biotech brand – accuracy, adherence and, most importantly, access and speed to therapy. Responsibilities: Advanced knowledge of Salesforce.com CRM platform Experience with developing using Apex, Flows, Lightning components, and integrations with third parties (internal and external) using platform events Experienced building platforms/products for sale Understanding how to manage in a matrixed environment Ability to support and mentor in a small team dynamic environment Enrich and uphold the cultural and performance of the software engineering team Lead by example as a servant-leader Work with peers and organizational leaders to maintain a positive team morale Coach and hold individuals accountable to improve their performance and their skills Collaborate with the Sr. Director of Software Engineering and the team to establish and refine common software engineering tools, techniques and practices Assure common engineering standards, collaboration, operational practices, architectural principles, and practices are upheld by their team members Promptly communicate and escalate sprint timing or deliverable concerns to stakeholders and leaders Assure that scrum master duties are maintained and oversee the teams regular sprint backlog Execute on the sprints to stay on pace with the software engineering roadmap Assure that team members receive adequate and relevant training and enrichment opportunities Assure that an on-call rotation is maintained and executed Assure that incident and change management, security and issue escalation procedures are followed Prepare and conduct performance reviews Direct Reports may include: Software Developers, Software Engineers Desired Skills and Experience: Four or more years leadership experience in the field of Software Engineering, leading a team Six or more years’ experience in leading problem resolution, issue remediation, and IT deployments Six or more years’ experience working with business leaders on a daily/weekly basis Four or more years’ experience performing merit reviews and compensation management Six or more years’ experience in hands-on software development or engineering Two or more years’ experience in formal Project Management methodologies like agile or scrum Two or more years’ experience in tactical planning Demonstrated solid understanding of scalable technology architectures Experience with tools like JIRA, TFS Education: Bachelor’s degree or equivalent documented experience is required. . Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Assess patient needs, prioritize calls, and triage information to appropriate resources in a high-volume healthcare environment. | Previous experience in customer service or healthcare, computer proficiency, ability to multitask, and high-pressure problem-solving skills. | Job Description: The purpose of this role is to meet or exceed the patient’s expectations by assessing our patient’s needs, assigning priorities, and triaging the information to the appropriate resources. About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Job Snapshot: • Location: 495 N Keller Rd, Suite 100, Maitland, FL 32751 • Onsite Requirements: Onsite availability required • Compensation: $18.00 - $20.00 Why Choose AssistRx: • Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. • Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. • Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives. • Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. • Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. • Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! A Day in the Life as a Customer Service Representative: This role works directly with patients, assessing our patient needs, assigning priorities, and triaging the information to the appropriate resources. The Customer Service Representative will be able to function in a multidisciplinary team to provide information about the services that are offered by Patient Services. • Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate. • Enroll new customers to Patient Services. • Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure patient’s needs are being met. • Complete various special projects as required Qualifications to be a Customer Service Representative: • Previous work experience in Specialty Pharmacy or Customer Service • Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills • Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and “customer service” skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional “customer service” setting • Strong ability to multi-task and strong time management skills • Ability to function in a high-volume, fast-paced environment • Dependable and strong work ethic • Ability to accept and implement feedback and coaching • Specific type of experience preferred: • Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience • Experience working in a health care/pharmaceutical industry environment • Understanding of challenges associated with patients’ medical condition Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy! • Medical, dental, vision, life, & short-term disability insurance • Teledoc services for those enrolled in medical insurance • Supportive, progressive, fast-paced environment • Competitive pay structure • Matching 401(k) with immediate vesting • Legal insurance Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! • #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. • Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. • Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Lead and mentor a team of Data Insight Analysts to deliver analytics and reporting that drive decision-making. Ensure the accuracy and relevance of reporting while optimizing processes and fostering collaboration across the business. | A bachelor's degree in a related field and 4+ years of experience in data analytics, with at least 2 years in a leadership role are required. Proven experience in a healthcare or technology-driven environment is strongly preferred. | At AssistRx, data isn’t just numbers — it’s the insight that drives better health outcomes. At AssistRx, we bridge the gap between patient access and specialty therapy through technology, data, and innovation. Our Data + Reporting team plays a crucial role in that mission — transforming complex healthcare data into actionable insights that improve outcomes for patients, providers, and partners. As our Supervisor, Client Reporting + Analytics, you’ll lead a talented group of Data Insight Analysts responsible for delivering the analytics and reporting that drive decision-making across our clients and internal teams. You’ll serve as the bridge between analytics execution and strategic alignment — mentoring analysts, optimizing processes, and ensuring we deliver reporting that’s accurate, timely, and meaningful. What You’ll Do Lead & Mentor a Growing Team – Supervise, coach, and develop a team of Data Insight Analysts, fostering collaboration, professional growth, and a culture of excellence. Partner Across the Business – Work closely with the Manager, Client Reporting + Analytics and cross-functional stakeholders to align analytics strategy with organizational goals and client expectations. Deliver Data That Drives Action – Oversee the creation of client-facing reports and performance dashboards that provide valuable insights into operations, patient access programs, and key performance metrics. Champion Data Quality & Accuracy – Ensure all reporting is delivered with precision, consistency, and relevance, maintaining high standards across data validation and QA. Optimize Processes – Identify opportunities to streamline workflows, automate reporting, and enhance team efficiency through technology and best practices. Recruit & Develop Talent – Support onboarding and training of new analysts while ensuring the team remains engaged, equipped, and motivated. Stay Ahead of the Curve – Keep current on data analytics trends, visualization tools, and reporting innovations to continuously evolve our data ecosystem. Education & Experience Bachelor’s degree in Business Administration, Information Systems, Statistics, Data Analytics, or a related field; Master’s degree preferred. 4+ years of professional experience in data analytics, reporting, or business intelligence, with at least 2 years in a leadership, team-lead, or supervisory capacity. Proven experience working in a healthcare, pharmaceutical, or technology-driven environment strongly preferred. Technical & Analytical Expertise SQL Mastery – Strong ability to write complex queries, extract and manipulate data, and validate results from large relational databases. Data Visualization – Advanced proficiency in Tableau (or equivalent BI tools such as ThoughtSpot or Power BI) to build interactive dashboards and meaningful visual insights. Data Quality Management – Demonstrated ability to ensure accuracy, consistency, and completeness of data across multiple sources and systems. ETL & Data Architecture – Familiarity with modern data pipelines, data warehouses (e.g., Snowflake, Azure SQL, dbt), and data modeling best practices. Excel Expert – Strong command of Excel for ad-hoc analysis, pivot tables, and data validation. Reporting Automation – Experience with scheduling, automating, and distributing recurring operational and client reports. Healthcare Data Fluency – Understanding of claims, prescription, patient, or provider data (a major plus). Leadership & Soft Skills Strong leadership skills with the ability to motivate, mentor, and hold team members accountable. Excellent verbal and written communication skills — capable of translating complex analytics into clear, actionable narratives for non-technical audiences. Ability to manage multiple priorities in a dynamic, fast-paced environment. Demonstrated success fostering collaboration across teams (Product, IT, Operations, Client Success). Strong organizational and time management skills with a focus on meeting deadlines and deliverables. High attention to detail and a commitment to continuous improvement. Preferred Qualifications Certification in Tableau Desktop Specialist, Tableau Certified Data Analyst, or ThoughtSpot Data Pro. Experience working with HIPAA-compliant or PHI-sensitive data environments. Familiarity with Salesforce or CRM-integrated analytics reporting. Understanding of data governance, SOC 2, or other compliance frameworks. Experience mentoring or developing analysts within a matrixed or cross-functional organization. Proven track record of implementing reporting automation or self-service analytics solutions. Strong understanding of healthcare program analytics, such as patient adherence, prescription fulfillment, or hub services performance metrics. Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Lead and mentor a team of Data Insight Analysts to deliver analytics and reporting that drive decision-making. Ensure data quality and accuracy while optimizing processes and aligning analytics strategy with organizational goals. | A bachelor's degree in a related field and 4+ years of experience in data analytics are required, with at least 2 years in a leadership role. Proven experience in a healthcare or technology-driven environment is strongly preferred. | At AssistRx, data isn’t just numbers — it’s the insight that drives better health outcomes. At AssistRx, we bridge the gap between patient access and specialty therapy through technology, data, and innovation. Our Data + Reporting team plays a crucial role in that mission — transforming complex healthcare data into actionable insights that improve outcomes for patients, providers, and partners. As our Supervisor, Client Reporting + Analytics, you’ll lead a talented group of Data Insight Analysts responsible for delivering the analytics and reporting that drive decision-making across our clients and internal teams. You’ll serve as the bridge between analytics execution and strategic alignment — mentoring analysts, optimizing processes, and ensuring we deliver reporting that’s accurate, timely, and meaningful. What You’ll Do Lead & Mentor a Growing Team – Supervise, coach, and develop a team of Data Insight Analysts, fostering collaboration, professional growth, and a culture of excellence. Partner Across the Business – Work closely with the Manager, Client Reporting + Analytics and cross-functional stakeholders to align analytics strategy with organizational goals and client expectations. Deliver Data That Drives Action – Oversee the creation of client-facing reports and performance dashboards that provide valuable insights into operations, patient access programs, and key performance metrics. Champion Data Quality & Accuracy – Ensure all reporting is delivered with precision, consistency, and relevance, maintaining high standards across data validation and QA. Optimize Processes – Identify opportunities to streamline workflows, automate reporting, and enhance team efficiency through technology and best practices. Recruit & Develop Talent – Support onboarding and training of new analysts while ensuring the team remains engaged, equipped, and motivated. Stay Ahead of the Curve – Keep current on data analytics trends, visualization tools, and reporting innovations to continuously evolve our data ecosystem. Education & Experience Bachelor’s degree in Business Administration, Information Systems, Statistics, Data Analytics, or a related field; Master’s degree preferred. 4+ years of professional experience in data analytics, reporting, or business intelligence, with at least 2 years in a leadership, team-lead, or supervisory capacity. Proven experience working in a healthcare, pharmaceutical, or technology-driven environment strongly preferred. Technical & Analytical Expertise SQL Mastery – Strong ability to write complex queries, extract and manipulate data, and validate results from large relational databases. Data Visualization – Advanced proficiency in Tableau (or equivalent BI tools such as ThoughtSpot or Power BI) to build interactive dashboards and meaningful visual insights. Data Quality Management – Demonstrated ability to ensure accuracy, consistency, and completeness of data across multiple sources and systems. ETL & Data Architecture – Familiarity with modern data pipelines, data warehouses (e.g., Snowflake, Azure SQL, dbt), and data modeling best practices. Excel Expert – Strong command of Excel for ad-hoc analysis, pivot tables, and data validation. Reporting Automation – Experience with scheduling, automating, and distributing recurring operational and client reports. Healthcare Data Fluency – Understanding of claims, prescription, patient, or provider data (a major plus). Leadership & Soft Skills Strong leadership skills with the ability to motivate, mentor, and hold team members accountable. Excellent verbal and written communication skills — capable of translating complex analytics into clear, actionable narratives for non-technical audiences. Ability to manage multiple priorities in a dynamic, fast-paced environment. Demonstrated success fostering collaboration across teams (Product, IT, Operations, Client Success). Strong organizational and time management skills with a focus on meeting deadlines and deliverables. High attention to detail and a commitment to continuous improvement. Preferred Qualifications Certification in Tableau Desktop Specialist, Tableau Certified Data Analyst, or ThoughtSpot Data Pro. Experience working with HIPAA-compliant or PHI-sensitive data environments. Familiarity with Salesforce or CRM-integrated analytics reporting. Understanding of data governance, SOC 2, or other compliance frameworks. Experience mentoring or developing analysts within a matrixed or cross-functional organization. Proven track record of implementing reporting automation or self-service analytics solutions. Strong understanding of healthcare program analytics, such as patient adherence, prescription fulfillment, or hub services performance metrics. Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Design, build, and optimize ETL pipelines and data architecture using Azure Data Factory, dbt, Snowflake, and Salesforce to support client data migrations and internal data products. | 6+ years in data engineering or software development, advanced SQL, ETL tool experience, cloud data warehousing, healthcare data compliance knowledge, scripting skills, and BI tool familiarity. | About AssistRx AssistRx transforms the patient journey through technology, helping patients access life-saving therapies faster and more efficiently. Our platform connects the healthcare ecosystem—patients, providers, payers, and manufacturers—through data-driven solutions that improve care delivery and outcomes. If you’re passionate about data, innovation, and healthcare technology that truly makes a difference, we’d love for you to join our team. Position Summary As a Data Engineer, you’ll play a key role in shaping AssistRx’s data ecosystem—designing, building, and optimizing data pipelines that drive insights, enable automation, and power smarter decisions across the business. You’ll own data architecture best practices, oversee ETL design and performance, and ensure seamless data flow across our systems—including Azure, dbt, Snowflake, and Salesforce environments. This is a hands-on, high-impact role for someone who thrives on solving complex data challenges, collaborating cross-functionally, and building scalable systems that support both internal and client-facing solutions. Key Responsibilities Design and implement robust ETL pipelines using Azure Data Factory, dbt, Snowflake, and Salesforce for client data migrations and integrations. Build processes for data cleansing, validation, and transformation to ensure high data quality before migration and reporting. Create and maintain detailed data flow documentation for all client implementations and internal processes. Partner with internal stakeholders to support the architecture and scalability of Salesforce multi-tenant solutions and downstream data products. Continuously evaluate and implement new data integration tools and technologies, training peers on best practices. Identify opportunities to improve efficiency, automation, and data consistency across shared data processes. Contribute to the development of enterprise data lakes, data vaults, and MDM solutions that support business intelligence and analytics. Key Responsibilities Design and implement robust ETL pipelines using Azure Data Factory, dbt, Snowflake, and Salesforce for client data migrations and integrations. Build processes for data cleansing, validation, and transformation to ensure high data quality before migration and reporting. Create and maintain detailed data flow documentation for all client implementations and internal processes. Partner with internal stakeholders to support the architecture and scalability of Salesforce multi-tenant solutions and downstream data products. Continuously evaluate and implement new data integration tools and technologies, training peers on best practices. Identify opportunities to improve efficiency, automation, and data consistency across shared data processes. Contribute to the development of enterprise data lakes, data vaults, and MDM solutions that support business intelligence and analytics. Bachelor’s degree in Computer Science, Math, Software Engineering, or a related field. 6+ years of experience in data engineering, data analytics, or software development. Advanced SQL skills with strong experience designing and optimizing queries for large datasets. Hands-on experience with ETL tools (e.g., Informatica, Talend, dbt, Azure Data Factory). Experience with healthcare data, including PHI/PII compliance requirements. Strong background in cloud-based data warehousing (Snowflake, BigQuery, etc.). Familiarity with open-source platforms and scripting languages (Python, Java, Linux, Apache). Working knowledge of BI and reporting tools (Power BI, Tableau, Cognos). Experience with big data technologies such as Spark, Hadoop, Hive, or MapReduce. Excellent communication, problem-solving, and collaboration skills with a proactive approach to Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance Opportunity to impact patient outcomes through data-driven healthcare technology. Collaborative and mission-driven culture that values innovation and continuous learning. Access to cutting-edge cloud technologies and modern data engineering tools. Competitive compensation, comprehensive benefits, and career growth opportunities AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Lead and deliver complex cross-functional projects in infrastructure, internal systems, and cybersecurity while ensuring stakeholder communication and alignment with organizational goals. | 7+ years of technical project management experience in infrastructure and cybersecurity, PMP certification required, strong communication and strategic planning skills, and ability to manage risks and collaborate across teams. | The Technical Project Manager will lead strategic initiatives across Infrastructure, Internal Systems, and Cybersecurity (SECOPS), ensuring seamless execution of complex, cross-functional projects. This role demands a proactive leader who thrives in a fast-paced technical environment and can translate business needs into actionable plans. The ideal candidate will drive infrastructure expansion, optimize internal systems, and support cybersecurity operations—all while maintaining clear communication with stakeholders and ensuring alignment with organizational goals. Requirements • Project Management Expertise: Proven experience (7+ years) leading complex technical projects across infrastructure, internal systems, and cybersecurity domains. • Certifications: PMP certification required; Certified ScrumMaster and relevant technical certifications (e.g., networking, systems, security) are strongly preferred. • Communication Skills: Exceptional written and verbal communication abilities, with a talent for translating technical concepts into clear business language. • Work Ethic & Initiative: Demonstrates a high level of professionalism, ownership, and proactive problem-solving. • Strategic Thinking: Capable of anticipating challenges, planning ahead, and aligning project execution with long-term business goals. • Issue Resolution: Skilled in identifying risks, escalating issues appropriately, and driving resolution with urgency and clarity. • Collaboration: Comfortable working across diverse teams and departments, fostering alignment and shared accountability. • Adaptability: Thrives in a fast-paced, evolving environment and embraces change with resilience and flexibility. Key Responsibilities • Project Leadership: Drive cross-functional initiatives across Infrastructure, Internal Systems, and Cybersecurity (SECOPS), ensuring timely and high-quality delivery. • Strategic Planning: Apply forward-thinking approaches to roadmap development, resource allocation, and long-term planning. • Communication Excellence: Maintain clear, consistent, and proactive communication with stakeholders at all levels, including executive leadership. • Work Ethic & Accountability: Demonstrate a high level of ownership, integrity, and follow-through across all assigned projects. • Issue Management: Identify risks early, escalate issues appropriately, and implement mitigation strategies to keep projects on track. • Collaboration & Coordination: Facilitate alignment across technical and non-technical teams, ensuring shared understanding of goals, timelines, and deliverables. • Operational Oversight: Monitor project performance, track KPIs, and ensure compliance with internal standards and security protocols. • Adaptability: Embrace change and take initiative to support additional projects or evolving priorities as needed.

The Risk Management Specialist assists the Compliance Manager with internal reviews, audits, and ensures compliance with regulations. They also document findings, manage third-party audits, and assist in incident management and CAPA processes. | Candidates should have a Bachelor's Degree or equivalent experience, with a preference for CHC or relevant certifications. Strong computer skills, attention to detail, and excellent communication abilities are essential. | We are in search for a Compliance Specialist. Compliance works to ensure controls and safeguards are in place to promote adherence to applicable federal and state laws, assess risks to the organization, and maintain the security and privacy of patient and customer data. DUTIES AND RESPONSIBILITIES: Assists the Compliance Manager with performing internal reviews, research and/or audits to verify compliance with government laws/regulations, client requirements, accreditations/certifications, audit frameworks, and/or organizational policies/procedures. Documents findings and organizes data for identification of potential risk areas. Stays informed of applicable rule and regulation changes in the healthcare and pharmaceutical industries. Assists in the day-to-day operations of the Document Management System (DMS) and Learning Management System (LMS). Coordinates with appropriate departments and/or cross-functional teams to ensure all applicable documents are reviewed and revised within the specified timeframes. Has attention to detail, organization skills, excellent proofreading skills, prompt response to action items, and the ability to handle change. Performs document control functions, including tracking, processing, review, formatting, distribution, and archiving of documents. Evaluate document organization, proofread, and provide additional quality checks before document finalization. Assists the Compliance Manager in the review and management of third-party audits. Verifies compliance with insurer rules, Medicare, Medicaid, HIPAA, and other applicable regulations. Assists in Incident Management and CAPA process. Assists Compliance Manager in conducting enterprise-wide Risk Assessment. Receives, investigates, and resolves compliance and/or privacy related complaints or concerns. Maintains Compliance & Privacy logs as required. Assists the Compliance Manager in training efforts and initiatives, including preparation of materials and presenting training through a variety of methods Performs other related duties as assigned by management. CHC or other relevant certifications preferred. Computer skills: Microsoft Office suite, including Word, Excel, Outlook, PowerPoint, Visio. Experience with Jira Service Desk a plus. High degree of emotional intelligence. Excellent communication skills, both written and oral. Collaborates with colleagues as one team. Assumes positive intent in others. Makes commitments and keeps commitments. Advanced problem solving and decision-making skills. Takes initiative to plan milestones, track progress, and prioritize workload. Flexible, detail-oriented team play that has proven success in a fast-paced environment. Strong attention to detail with the ability to work effectively under pressure. Bachelor's Degree from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

The Risk Management Specialist assists the Compliance Manager with internal reviews, audits, and ensures compliance with regulations. They document findings, manage third-party audits, and maintain compliance logs. | Candidates should have a Bachelor's Degree or equivalent experience, with a preference for relevant certifications. Strong computer skills and excellent communication abilities are essential. | We are in search for a Compliance Specialist. Compliance works to ensure controls and safeguards are in place to promote adherence to applicable federal and state laws, assess risks to the organization, and maintain the security and privacy of patient and customer data. DUTIES AND RESPONSIBILITIES: Assists the Compliance Manager with performing internal reviews, research and/or audits to verify compliance with government laws/regulations, client requirements, accreditations/certifications, audit frameworks, and/or organizational policies/procedures. Documents findings and organizes data for identification of potential risk areas. Stays informed of applicable rule and regulation changes in the healthcare and pharmaceutical industries. Assists in the day-to-day operations of the Document Management System (DMS) and Learning Management System (LMS). Coordinates with appropriate departments and/or cross-functional teams to ensure all applicable documents are reviewed and revised within the specified timeframes. Has attention to detail, organization skills, excellent proofreading skills, prompt response to action items, and the ability to handle change. Performs document control functions, including tracking, processing, review, formatting, distribution, and archiving of documents. Evaluate document organization, proofread, and provide additional quality checks before document finalization. Assists the Compliance Manager in the review and management of third-party audits. Verifies compliance with insurer rules, Medicare, Medicaid, HIPAA, and other applicable regulations. Assists in Incident Management and CAPA process. Assists Compliance Manager in conducting enterprise-wide Risk Assessment. Receives, investigates, and resolves compliance and/or privacy related complaints or concerns. Maintains Compliance & Privacy logs as required. Assists the Compliance Manager in training efforts and initiatives, including preparation of materials and presenting training through a variety of methods Performs other related duties as assigned by management. CHC or other relevant certifications preferred. Computer skills: Microsoft Office suite, including Word, Excel, Outlook, PowerPoint, Visio. Experience with Jira Service Desk a plus. High degree of emotional intelligence. Excellent communication skills, both written and oral. Collaborates with colleagues as one team. Assumes positive intent in others. Makes commitments and keeps commitments. Advanced problem solving and decision-making skills. Takes initiative to plan milestones, track progress, and prioritize workload. Flexible, detail-oriented team play that has proven success in a fast-paced environment. Strong attention to detail with the ability to work effectively under pressure. Bachelor's Degree from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Lead the strategic direction and performance of a patient engagement product portfolio, managing a team and collaborating cross-functionally to drive client and patient outcomes. | 10+ years product management experience with senior leadership, knowledge of patient support programs and healthcare compliance, and a bachelor's degree required. | As the Director, Product Management, you will own the strategic direction, performance, and evolution of our product portfolio. This includes a mix of digital tools, service offerings, and integrated programs that support patient onboarding, financial assistance, care coordination, and long-term adherence, with a particular focus on creating strategies to stay ahead of competitors, address market trends, and evaluate industry innovations for inclusion in our portfolio. You will lead a team of product analysts and collaborate cross-functionally with operations, engineering, sales, marketing, regulatory, and client success teams to ensure our offerings drive improvements in measurable value to clients and meaningful impact to patients. • Portfolio Strategy & Vision • Define and evolve the multi-year strategy for the Patient Engagement & Support portfolio in alignment with company goals and market needs. • Identify opportunities to expand or optimize offerings based on client feedback, market trends, and regulatory shifts. • Team Leadership & Development • Lead and mentor a team of product managers across multiple product lines or service modules. • Foster a culture of innovation, accountability, and customer-centricity. • Cross Functional Execution • Partner with operations, engineering, and service delivery teams to ensure successful execution of roadmap initiatives. • Collaborate with compliance and regulatory teams to ensure offerings meet HIPAA, 21 CFR Part 11, and other relevant standards. • Client & Market Engagement • Serve as a strategic partner to commercial and client success teams in key client engagements, proposals, and program design. • Engage with clients, patients, and industry stakeholders to gather insights and validate product direction. • Performance Management • Own portfolio-level KPIs such as adoption, retention, patient outcomes, and client satisfaction. • Use data to drive continuous improvement and investment decisions. • Customer & Market Insight • Partner with commercial teams and clients to understand PSP workflows, pain points, and success metrics. • Conduct competitive analysis and market research to inform product positioning and differentiation. • Performs other related duties as assigned by management. SUPERVISORY RESPONSIBILITIES: • Directly supervises employees within the Product department. • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Requirements • Bachelor’s degree in life sciences, business, or related field; MBA or advanced degree preferred • 10+ years of experience in product management, with at least 3–5 years in a portfolio leadership or senior product leadership role. • Deep understanding of patient support programs, patient services, or healthcare delivery models in the life sciences industry. • Experience managing both digital and non-digital (service-based or hybrid) offerings. • Strong knowledge of compliance and regulatory frameworks relevant to patient engagement (e.g., HIPAA, OIG guidance, FDA). • Proven ability to lead cross-functional teams and influence executive stakeholders. COMPETENCIES: • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics. • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. • Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates. Benefits • Supportive, progressive, fast-paced environment • Competitive pay structure • Matching 401(k) with immediate vesting • Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

Develop, improve, and optimize BI reports and dashboards using Tableau and SSRS, collaborate on data architecture, and lead trainings while following SDLC processes. | Bachelor’s degree, 5 years BI experience including systems analysis or IT, Snowflake and dbt experience, strong SQL and Tableau skills, excellent communication, and ability to work under pressure. | Description: • Collaborate across the enterprise to identify analytic gaps and prioritize the build of solutions • Develop new and improve existing reports and dashboards using Tableau and SSRS • Build and publish customized, interactive Tableau reports and dashboards using stacked bars, scatterplots, geographical maps, and other plots • Develop and maintain data views, models, and tables using dbt • Collaborate with data architects to define and maintain overall BI data architecture • Optimize dashboard performance by reducing load times and improving responsiveness through efficient data source connections and visual design • Follow SDLC process and utilize proper naming standards • Create data feeds according to defined specifications and peer review reports and logic for validity • Work with subject matter experts to understand internal and external customer needs and field ongoing requests • Lead client/partner web-based trainings regarding data specifications and requirements • Remain informed with ongoing changes and evolution of data specifications • Self-starter who thrives in an entrepreneurial-like environment Requirements: • Bachelor’s degree in computer science, information systems, or math. • 5 years experience working with business intelligence tools that included systems analysis and/or information technology activities. • Snowflake experience • Experience in using tools to create data views, models, and tables (e.g. dbt) • Experience with BI technologies (e.g. Tableau) • Experience with SQL and knowledge of SQL queries, and SQL Server Reporting Services (SSRS) • Able to translate business needs to technical specifications • Develop and update technical documentation • Self-starter with strong communication and critical thinking skills who thrives in an entrepreneurial-like environment • Must be extremely responsive, able to work under pressure in crisis with a strong sense of urgency • Experience with healthcare and/or pharmacy data preferred • Must be eligible to work in the United States; sponsorship and/or work authorization is not available for this position. Benefits: • Supportive, progressive, fast-paced environment • Competitive pay structure • Matching 401(k) with immediate vesting • Medical, dental, vision, life, & short-term disability insurance

Lead and manage complex cross-functional projects across infrastructure, internal systems, and cybersecurity ensuring timely delivery and stakeholder communication. | 7+ years of technical project management experience with PMP certification required, strong communication skills, and ability to manage risks and collaborate across teams. | The Technical Project Manager will lead strategic initiatives across Infrastructure, Internal Systems, and Cybersecurity (SECOPS), ensuring seamless execution of complex, cross-functional projects. This role demands a proactive leader who thrives in a fast-paced technical environment and can translate business needs into actionable plans. The ideal candidate will drive infrastructure expansion, optimize internal systems, and support cybersecurity operations—all while maintaining clear communication with stakeholders and ensuring alignment with organizational goals. · Project Management Expertise: Proven experience (7+ years) leading complex technical projects across infrastructure, internal systems, and cybersecurity domains. · Certifications: PMP certification required; Certified ScrumMaster and relevant technical certifications (e.g., networking, systems, security) are strongly preferred. · Communication Skills: Exceptional written and verbal communication abilities, with a talent for translating technical concepts into clear business language. · Work Ethic & Initiative: Demonstrates a high level of professionalism, ownership, and proactive problem-solving. · Strategic Thinking: Capable of anticipating challenges, planning ahead, and aligning project execution with long-term business goals. · Issue Resolution: Skilled in identifying risks, escalating issues appropriately, and driving resolution with urgency and clarity. · Collaboration: Comfortable working across diverse teams and departments, fostering alignment and shared accountability. · Adaptability: Thrives in a fast-paced, evolving environment and embraces change with resilience and flexibility. Key Responsibilities · Project Leadership: Drive cross-functional initiatives across Infrastructure, Internal Systems, and Cybersecurity (SECOPS), ensuring timely and high-quality delivery. · Strategic Planning: Apply forward-thinking approaches to roadmap development, resource allocation, and long-term planning. · Communication Excellence: Maintain clear, consistent, and proactive communication with stakeholders at all levels, including executive leadership. · Work Ethic & Accountability: Demonstrate a high level of ownership, integrity, and follow-through across all assigned projects. · Issue Management: Identify risks early, escalate issues appropriately, and implement mitigation strategies to keep projects on track. · Collaboration & Coordination: Facilitate alignment across technical and non-technical teams, ensuring shared understanding of goals, timelines, and deliverables. · Operational Oversight: Monitor project performance, track KPIs, and ensure compliance with internal standards and security protocols. · Adaptability: Embrace change and take initiative to support additional projects or evolving priorities as needed.

The Risk Management Specialist assists the Compliance Manager in conducting internal reviews, audits, and ensuring compliance with regulations. They also document findings, manage third-party audits, and assist in incident management and CAPA processes. | Candidates should have a Bachelor's Degree or equivalent experience, with a preference for CHC or relevant certifications. Strong computer skills, particularly in Microsoft Office, and excellent communication abilities are essential. | We are in search for a Compliance Specialist. Compliance works to ensure controls and safeguards are in place to promote adherence to applicable federal and state laws, assess risks to the organization, and maintain the security and privacy of patient and customer data. DUTIES AND RESPONSIBILITIES: Assists the Compliance Manager with performing internal reviews, research and/or audits to verify compliance with government laws/regulations, client requirements, accreditations/certifications, audit frameworks, and/or organizational policies/procedures. Documents findings and organizes data for identification of potential risk areas. Stays informed of applicable rule and regulation changes in the healthcare and pharmaceutical industries. Assists in the day-to-day operations of the Document Management System (DMS) and Learning Management System (LMS). Coordinates with appropriate departments and/or cross-functional teams to ensure all applicable documents are reviewed and revised within the specified timeframes. Has attention to detail, organization skills, excellent proofreading skills, prompt response to action items, and the ability to handle change. Performs document control functions, including tracking, processing, review, formatting, distribution, and archiving of documents. Evaluate document organization, proofread, and provide additional quality checks before document finalization. Assists the Compliance Manager in the review and management of third-party audits. Verifies compliance with insurer rules, Medicare, Medicaid, HIPAA, and other applicable regulations. Assists in Incident Management and CAPA process. Assists Compliance Manager in conducting enterprise-wide Risk Assessment. Receives, investigates, and resolves compliance and/or privacy related complaints or concerns. Maintains Compliance & Privacy logs as required. Assists the Compliance Manager in training efforts and initiatives, including preparation of materials and presenting training through a variety of methods Performs other related duties as assigned by management. CHC or other relevant certifications preferred. Computer skills: Microsoft Office suite, including Word, Excel, Outlook, PowerPoint, Visio. Experience with Jira Service Desk a plus. High degree of emotional intelligence. Excellent communication skills, both written and oral. Collaborates with colleagues as one team. Assumes positive intent in others. Makes commitments and keeps commitments. Advanced problem solving and decision-making skills. Takes initiative to plan milestones, track progress, and prioritize workload. Flexible, detail-oriented team play that has proven success in a fast-paced environment. Strong attention to detail with the ability to work effectively under pressure. Bachelor's Degree from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

The Compliance Specialist assists the Compliance Manager with internal reviews, audits, and ensures compliance with laws and regulations. They also manage document control functions and assist in training initiatives. | A Bachelor's Degree or equivalent experience is required, along with strong attention to detail and excellent communication skills. Relevant certifications such as CHC are preferred. | We are in search for a Compliance Specialist. Compliance works to ensure controls and safeguards are in place to promote adherence to applicable federal and state laws, assess risks to the organization, and maintain the security and privacy of patient and customer data. DUTIES AND RESPONSIBILITIES: Assists the Compliance Manager with performing internal reviews, research and/or audits to verify compliance with government laws/regulations, client requirements, accreditations/certifications, audit frameworks, and/or organizational policies/procedures. Documents findings and organizes data for identification of potential risk areas. Stays informed of applicable rule and regulation changes in the healthcare and pharmaceutical industries. Assists in the day-to-day operations of the Document Management System (DMS) and Learning Management System (LMS). Coordinates with appropriate departments and/or cross-functional teams to ensure all applicable documents are reviewed and revised within the specified timeframes. Has attention to detail, organization skills, excellent proofreading skills, prompt response to action items, and the ability to handle change. Performs document control functions, including tracking, processing, review, formatting, distribution, and archiving of documents. Evaluate document organization, proofread, and provide additional quality checks before document finalization. Assists the Compliance Manager in the review and management of third-party audits. Verifies compliance with insurer rules, Medicare, Medicaid, HIPAA, and other applicable regulations. Assists in Incident Management and CAPA process. Assists Compliance Manager in conducting enterprise-wide Risk Assessment. Receives, investigates, and resolves compliance and/or privacy related complaints or concerns. Maintains Compliance & Privacy logs as required. Assists the Compliance Manager in training efforts and initiatives, including preparation of materials and presenting training through a variety of methods Performs other related duties as assigned by management. CHC or other relevant certifications preferred. Computer skills: Microsoft Office suite, including Word, Excel, Outlook, PowerPoint, Visio. Experience with Jira Service Desk a plus. High degree of emotional intelligence. Excellent communication skills, both written and oral. Collaborates with colleagues as one team. Assumes positive intent in others. Makes commitments and keeps commitments. Advanced problem solving and decision-making skills. Takes initiative to plan milestones, track progress, and prioritize workload. Flexible, detail-oriented team play that has proven success in a fast-paced environment. Strong attention to detail with the ability to work effectively under pressure. Bachelor's Degree from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. COMPETENCIES: Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Assist with internal compliance reviews, document control, risk assessments, training, and coordination to ensure adherence to healthcare regulations and organizational policies. | Bachelor's degree or equivalent experience, strong communication and organizational skills, knowledge of healthcare regulations, and preferably CHC or related certification. | We are in search for a Compliance Specialist. Compliance works to ensure controls and safeguards are in place to promote adherence to applicable federal and state laws, assess risks to the organization, and maintain the security and privacy of patient and customer data. DUTIES AND RESPONSIBILITIES: • Assists the Compliance Manager with performing internal reviews, research and/or audits to verify compliance with government laws/regulations, client requirements, accreditations/certifications, audit frameworks, and/or organizational policies/procedures. • Documents findings and organizes data for identification of potential risk areas. • Stays informed of applicable rule and regulation changes in the healthcare and pharmaceutical industries. • Assists in the day-to-day operations of the Document Management System (DMS) and Learning Management System (LMS). • Coordinates with appropriate departments and/or cross-functional teams to ensure all applicable documents are reviewed and revised within the specified timeframes. • Has attention to detail, organization skills, excellent proofreading skills, prompt response to action items, and the ability to handle change. • Performs document control functions, including tracking, processing, review, formatting, distribution, and archiving of documents. • Evaluate document organization, proofread, and provide additional quality checks before document finalization. • Assists the Compliance Manager in the review and management of third-party audits. • Verifies compliance with insurer rules, Medicare, Medicaid, HIPAA, and other applicable regulations. • Assists in Incident Management and CAPA process. • Assists Compliance Manager in conducting enterprise-wide Risk Assessment. • Receives, investigates, and resolves compliance and/or privacy related complaints or concerns. • Maintains Compliance & Privacy logs as required. • Assists the Compliance Manager in training efforts and initiatives, including preparation of materials and presenting training through a variety of methods • Performs other related duties as assigned by management. Requirements • CHC or other relevant certifications preferred. • Computer skills: Microsoft Office suite, including Word, Excel, Outlook, PowerPoint, Visio. Experience with Jira Service Desk a plus. • High degree of emotional intelligence. • Excellent communication skills, both written and oral. • Collaborates with colleagues as one team. • Assumes positive intent in others. • Makes commitments and keeps commitments. • Advanced problem solving and decision-making skills. • Takes initiative to plan milestones, track progress, and prioritize workload. • Flexible, detail-oriented team play that has proven success in a fast-paced environment. • Strong attention to detail with the ability to work effectively under pressure. • Bachelor's Degree from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. COMPETENCIES: • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. • Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. • Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. • Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Benefits • Supportive, progressive, fast-paced environment • Competitive pay structure • Matching 401(k) with immediate vesting • Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

The Sr Data Systems Analyst leads the onboarding of electronic data trading partners and ensures the success of trading partner implementations. This role involves monitoring client data submissions and resolving data quality issues through effective communication. | Candidates should have a Bachelor's Degree or 8+ years of related experience. Experience with healthcare and/or pharmacy data is preferred, along with client-facing experience. | The Sr Data Systems Analyst is responsible for leading the onboarding of electronic data trading partners and the success of trading partner implementations. This role also monitors client data submissions and communicates with them in the resolution of data quality issues. DUTIES AND RESPONSIBILITIES: Works with partners to help guide and assist in creating a data mapping according to defined specifications. Communicates directly with leadership on data needs and key deadlines. Researches and identifies data quality issues reported through onboarding or found through new file submission and works with client the team on a resolution. Fields ongoing, incoming requests and questions regarding data specifications. Reviews files received for compliance with data needs, including testing files and identifying the business rules that will need to be configured in mapping tool. Configures mapping tool to support translation from source data to desired format including testing of the tool and providing clear documentation to internal resources and customer. Acts as resident expert for data requirements/specifications Remains informed and up to speed with ongoing changes and evolution of data specs. Leads co-worker trainings regarding data specifications and requirements. Performs other related duties as assigned by management. Bachelor's Degree (BA) from four-year college or university, or 8+ years of related experience and/or training, or equivalent combination of education and experience. Computer skills: Experience with ETL, analytic-based, data-driven reporting, Tableau, SqlServer, Salesforce, Snowflake Other skills: Experience with healthcare and/or pharmacy data is preferred. Previous client-facing experience Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire