Ascend Technologies

Implement, operate, and support Azure infrastructure and network solutions, including automation, migration, and security. | Minimum 5 years of experience in systems engineering or cloud roles, with practical Azure experience, infrastructure as code, and enterprise networking knowledge. | Azure Systems Network Engineer This is a remote position with the potential for occasional travel within the United States PURPOSE The Azure Systems Network Engineer is a hands-on technical role responsible for implementing, operating, and supporting Microsoft Azure infrastructure and network solutions across client and internal environments. This position blends Azure systems engineering and Azure networking responsibilities, supporting cloud and hybrid deployments with a strong emphasis on secure connectivity, infrastructure automation, and operational reliability. The engineer works closely with architects, project teams, and clients to deliver scalable, secure, and well-documented Azure solutions aligned with organizational and customer standards. RESPONSIBILITIES Azure Infrastructure & Network Implementation Deploy, configure, and support Azure infrastructure including virtual machines, storage, identity, networking, and security services. Implement Azure networking solutions including: Virtual Networks (VNets), subnets, and IP addressing Network Security Groups (NSGs) and User Defined Routes (UDRs) Azure Firewall and basic traffic filtering rules Site-to-site and point-to-site VPN connectivity Azure Load Balancer and Application Gateway Support hybrid connectivity between Azure and on-premises environments. Assist with network segmentation and access control aligned to security best practices. Infrastructure as Code & Automation Deploy and maintain Infrastructure as Code (IaC) using Terraform, Bicep, or ARM templates. Support CI/CD pipelines using Azure DevOps or GitHub Actions for infrastructure deployments. Develop and maintain automation scripts using PowerShell and Bash to streamline operational tasks. Follow version control and change management best practices. Systems Administration & Operations Administer and support Windows and Linux virtual machines in Azure and hybrid environments. Assist with Azure Entra ID (Azure AD) administration, RBAC, and identity integrations. Monitor system health, performance, and availability using Azure Monitor and Log Analytics. Support patching, backup, recovery, and basic cost optimization activities. Assist with certificate management and secure system configurations. Migration & Implementation Support Support infrastructure and network migrations from on-premises or third-party environments into Azure. Execute migration runbooks and assist with cutover activities. Participate in environment readiness checks and post-migration validation. Document implementation steps, configurations, and operational procedures. Agile Delivery & Team Collaboration Participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Collaborate with architects, engineers, and project managers to deliver sprint commitments. Update user stories, tasks, and documentation as part of ongoing delivery. Contribute to continuous improvement initiatives and team standards. Client & Stakeholder Interaction Work with clients to gather technical requirements and clarify implementation details. Provide implementation updates and technical explanations to project stakeholders. Support client technical working sessions under the guidance of senior engineers or architects. Maintain a professional, client-focused approach in all engagements. Security & Compliance Support Implement secure infrastructure and networking configurations following established standards. Assist with remediation of security findings related to infrastructure or network controls. Support logging, monitoring, and alerting configurations required for compliance. Follow internal security, change control, and documentation standards. Other responsibilities as assigned by management. MINIMUM SKILLS, EDUCATION, AND EXPERIENCE Bachelor’s Degree (or equivalent experience). 5 years of experience in systems engineering, infrastructure, or cloud-related roles. 5 years hands-on experience working with Microsoft Azure. Practical experience with: Azure networking fundamentals (VNets, NSGs, VPNs) Azure virtual machines and storage Azure Entra ID (Azure AD) and RBAC Experience using Infrastructure as Code tools (Terraform, Bicep, or ARM). Experience with enterprise networking concepts (firewalls, routing, VPNs). Familiarity with PowerShell scripting. Ability to work effectively within an Agile delivery environment. Strong documentation and communication skills PREFERRED SKILLS, EDUCATION, AND EXPERIENCE Microsoft certifications such as: Azure Fundamentals (AZ-900) Azure Administrator Associate Azure Network Engineer Associate Experience supporting hybrid Azure/on-prem environments. Familiarity with Azure DevOps or GitHub Actions. Experience working in managed services or professional services environments. Starting Compensation: $130,000/year The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary. Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience. At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered. CORE VALUES We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values: Committed to Client Success: Our actions and our words always align with the best interest of the client. One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions. Integrity: We are unquestionably committed to doing the right thing even when it is hard. Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another. Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust. PHYSICAL DEMANDS: Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s).

The job involves developing and executing multi-channel marketing campaigns, managing events, and collaborating with partners to generate leads and awareness. | Requires 5+ years in MSP, cybersecurity, cloud, CRM, or IT solutions marketing, with proven success in demand generation, event marketing, and expertise in HubSpot, Salesforce, and ABM principles. | Demand Generation Marketing Manager Reports To: VP, Marketing Department: Marketing PURPOSE: The Demand Generation Manager drives Ascend’s growth by generating awareness, engagement, and high-quality leads that convert into new clients. This role owns the top and middle of the funnel, from brand awareness campaigns and digital demand generation to partner co-marketing programs and events. You’ll collaborate closely with Sales and Channel teams to create targeted, measurable marketing motions that fill the pipeline and elevate Ascend’s presence across key markets. RESPONSIBILITIES: Develop, execute, and reconcile multi-channel marketing campaigns (digital, paid social, email, events, and webinars) designed to generate new-logo pipeline Collaborate with Business Development and Channel/Alliances teams to align campaign messaging, lead quality, and handoff processes Plan and/or manage, and reconcile local, regional, and national events (sponsorships, Microsoft-aligned campaigns, associations, etc.) to drive awareness and lead engagement Partner with Ascend’s alliances (e.g., Microsoft, TD SYNNEX) to leverage MDF and co-op programs for joint campaigns and lead sharing Manage ABM programs leveraging HubSpot, Salesforce, ZoomInfo, and intent data for intent-based targeting Collaborate with Marketing AI & Operations Manager to measure performance and continuously optimize campaigns using data insights and AI tools Develop campaign content in collaboration with the Client Success Marketing Manager Track lead conversion and pipeline metrics, ensuring clear attribution for new-logo revenue MINIMUM SKILLS, EDUCATION AND EXPERIENCE 5+ years of MSP, cybersecurity, cloud, CRM, and/or IT solutions marketing experience Proven success in demand generation and event-based marketing Expertise of all areas of HubSpot Marketing Hub Strong understanding of the sales funnel and ABM principles Experience overseeing budget, tracking ROI, and coordinating co-marketing initiatives Excellent communication, relationship, pro-active planning, and project management skills Proficient with design tools, Adobe Creative Cloud platforms and Canva PREFERRED SKILLS, EDUCATION OR EXPERIENCE Hands-on experience with Salesforce, ZoomInfo and intent-based tools Comfortable using AI-driven tools for content creation and campaign optimization At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered. CORE VALUES We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values: Committed to Client Success: Our actions and our words always align with the best interest of the client. One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions. Integrity: We are unquestionably committed to doing the right thing even when it is hard. Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another. Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust. PHYSICAL DEMANDS: Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s). Salary Expectations: $55,000-$65,000 The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary. Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience.

Lead AI strategy and roadmap, prototype and scale AI solutions, ensure secure and compliant AI adoption, and educate teams on AI capabilities. | Experience with generative AI tools, enterprise AI platforms, prompt engineering, workflow automation, and knowledge of AI governance and compliance. | AI Architect & Strategist Reports To: VP of Platform Engineering Department: Platform Location: Remote Exemption Status: Exempt PURPOSE: The AI Architect shapes Ascend’s enterprise AI strategy and roadmap through hands-on innovation and strategic design. This role partners with teams to identify and prioritize AI opportunities, turn grassroots experimentation into scalable solutions, and ensure outcomes are secure, compliant, and impactful. By leading through influence, the AI Architect accelerates responsible AI adoption across the company and drives measurable business transformation. RESPONSIBILITIES: • Shape and evolve the company’s AI strategy in alignment with business priorities. • Define vision, principles, and success metrics for AI adoption. • Act as an internal advocate and thought leader for responsible AI innovation. • Partner with departmental AI Champions to identify and prioritize high-value use cases. • Build and maintain a roadmap balancing quick wins with long-term transformation. • Stay current on AI/automation trends and industry benchmarks. • Prioritize initiatives based on business value, feasibility, and risk. • Prototype, test, and scale AI solutions across departments. • Ensure solutions are secure, compliant, and aligned with governance standards. • Educate internal teams on AI capabilities, use cases, and best practices. • Develop training, playbooks, and resources to build AI fluency across the company. • Define and track KPIs to measure effectiveness and ROI. • Use insights to refine strategy and accelerate adoption. • Report progress and outcomes to leadership. • Other responsibilities as assigned by management. MINIMUM SKILLS, EDUCATION AND EXPERIENCE • Experience with Generative AI tools (ChatGPT, Gemini, Claude, etc.). • Familiarity with enterprise AI platforms (ServiceNow Now Assist, Salesforce Einstein, Microsoft Copilot, Azure AI Foundry). • Skilled in prompt engineering, workflow design, and reusable playbooks. • Ability to prototype solutions using APIs, no/low-code, and automation tools. • Knowledge of RPA, workflow automation, and ITSM/CRM integrations. • Awareness of deployment practices to scale AI solutions securely and compliantly. PREFERRED SKILLS, EDUCATION OR EXPERIENCE • Experience designing and governing enterprise-wide AI adoption programs. • Familiarity with AI governance frameworks, security, and compliance standards. • Experience in consulting, technology strategy, or enterprise architecture roles. • Strong cross-functional communication and leadership skills. At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered. CORE VALUES We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values: • Committed to Client Success: Our actions and our words always align with the best interest of the client. • One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions. • Integrity: We are unquestionably committed to doing the right thing even when it is hard. • Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another. • Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust. Salary Expectations: $125,000 - $140,000 The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary. Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience. PHYSICAL DEMANDS: Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s). Updated September 2025 Powered by JazzHR KXZIneVTVK

Lead AI strategy, prototype and scale AI solutions, drive responsible AI adoption, and collaborate across teams to align AI initiatives with business goals. | Experience with generative AI tools, enterprise AI platforms, prompt engineering, workflow automation, and strong leadership and communication skills. | AI Architect & Strategist Reports To: VP of Platform Engineering Department: Platform Location: Remote Exemption Status: Exempt PURPOSE: The AI Architect shapes Ascend’s enterprise AI strategy and roadmap through hands-on innovation and strategic design. This role partners with teams to identify and prioritize AI opportunities, turn grassroots experimentation into scalable solutions, and ensure outcomes are secure, compliant, and impactful. By leading through influence, the AI Architect accelerates responsible AI adoption across the company and drives measurable business transformation. RESPONSIBILITIES: • Shape and evolve the company’s AI strategy in alignment with business priorities. • Define vision, principles, and success metrics for AI adoption. • Act as an internal advocate and thought leader for responsible AI innovation. • Partner with departmental AI Champions to identify and prioritize high-value use cases. • Build and maintain a roadmap balancing quick wins with long-term transformation. • Stay current on AI/automation trends and industry benchmarks. • Prioritize initiatives based on business value, feasibility, and risk. • Prototype, test, and scale AI solutions across departments. • Ensure solutions are secure, compliant, and aligned with governance standards. • Educate internal teams on AI capabilities, use cases, and best practices. • Develop training, playbooks, and resources to build AI fluency across the company. • Define and track KPIs to measure effectiveness and ROI. • Use insights to refine strategy and accelerate adoption. • Report progress and outcomes to leadership. • Other responsibilities as assigned by management. MINIMUM SKILLS, EDUCATION AND EXPERIENCE • Experience with Generative AI tools (ChatGPT, Gemini, Claude, etc.). • Familiarity with enterprise AI platforms (ServiceNow Now Assist, Salesforce Einstein, Microsoft Copilot, Azure AI Foundry). • Skilled in prompt engineering, workflow design, and reusable playbooks. • Ability to prototype solutions using APIs, no/low-code, and automation tools. • Knowledge of RPA, workflow automation, and ITSM/CRM integrations. • Awareness of deployment practices to scale AI solutions securely and compliantly. PREFERRED SKILLS, EDUCATION OR EXPERIENCE • Experience designing and governing enterprise-wide AI adoption programs. • Familiarity with AI governance frameworks, security, and compliance standards. • Experience in consulting, technology strategy, or enterprise architecture roles. • Strong cross-functional communication and leadership skills. At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered. CORE VALUES We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values: • Committed to Client Success: Our actions and our words always align with the best interest of the client. • One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions. • Integrity: We are unquestionably committed to doing the right thing even when it is hard. • Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another. • Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust. Salary Expectations: $125,000 - $140,000 The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary. Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience. PHYSICAL DEMANDS: Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s). Updated September 2025 KXZIneVTVK