Artisan

| About Us At Artisan, we’re building real AI employees - not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time - just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an AI employee can do. And we're hiring. The Role As a Customer Success Manager at Artisan, you’ll be the strategic partner to our customers, ensuring they launch successfully, get measurable value, and continuously improve their outbound with Ava. You’ll blend consultative GTM expertise with operational excellence to drive customer adoption, satisfaction, and growth. You will: Own the onboarding process — guiding new customers from contract to value realization, ensuring smooth setup and launch. Run regular performance review meetings — delivering insights on campaign performance and advising optimizations. Act as a GTM/outbound consultant — working hands-on with customers to maximize Ava’s impact on pipeline generation. Partner with customer support — helping triage and resolve platform issues quickly. Collaborate with product — surfacing customer feedback and shaping the roadmap to better meet GTM needs. Manage success KPIs — including adoption, campaign performance, retention, and expansion. Drive account health — ensuring our customers are not just retained but are true advocates of Artisan. What You Bring 2+ years of Customer Success or Account Management experience in a B2B SaaS company. Strong understanding of GTM motions, outbound sales, and campaign best practices. Proven track record of owning customer relationships and driving measurable success metrics. Excellent communication and presentation skills — you can speak confidently with founders, sales leaders, and operators. Comfortable analyzing performance data and translating it into actionable recommendations. Highly collaborative mindset — you’ll work cross-functionally with support, product, and sales. Proactive, organized, and able to manage a portfolio of accounts with high attention to detail. Compensation & Benefits Competitive base salary + 20% variable pay tied to customer success KPIs. Meaningful equity and full benefits. Opportunity to become a trusted advisor to top sales leaders while working on the cutting edge of AI. Why Join Us Help customers adopt and scale with AI employees that are transforming how sales gets done. Play a core role in customer outcomes and product direction at a fast-scaling startup. Work alongside a mission-driven, ambitious team that ships meaningful work every week. Be part of a once-in-a-decade company redefining how GTM teams operate. 👉 This isn’t a “keep customers happy” role. This is strategic, high-impact customer success, where your work directly drives pipeline creation, retention, and product evolution.

| About Us At Artisan, we’re building real AI employees - not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time - just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an AI employee can do. And we're hiring. The Role As a Customer Success Manager at Artisan, you’ll be the strategic partner to our customers, ensuring they launch successfully, get measurable value, and continuously improve their outbound with Ava. You’ll blend consultative GTM expertise with operational excellence to drive customer adoption, satisfaction, and growth. You will: Own the onboarding process — guiding new customers from contract to value realization, ensuring smooth setup and launch. Run regular performance review meetings — delivering insights on campaign performance and advising optimizations. Act as a GTM/outbound consultant — working hands-on with customers to maximize Ava’s impact on pipeline generation. Partner with customer support — helping triage and resolve platform issues quickly. Collaborate with product — surfacing customer feedback and shaping the roadmap to better meet GTM needs. Manage success KPIs — including adoption, campaign performance, retention, and expansion. Drive account health — ensuring our customers are not just retained but are true advocates of Artisan. What You Bring 2+ years of Customer Success or Account Management experience in a B2B SaaS company. Strong understanding of GTM motions, outbound sales, and campaign best practices. Proven track record of owning customer relationships and driving measurable success metrics. Excellent communication and presentation skills — you can speak confidently with founders, sales leaders, and operators. Comfortable analyzing performance data and translating it into actionable recommendations. Highly collaborative mindset — you’ll work cross-functionally with support, product, and sales. Proactive, organized, and able to manage a portfolio of accounts with high attention to detail. Compensation & Benefits Competitive base salary + 20% variable pay tied to customer success KPIs. Meaningful equity and full benefits. Opportunity to become a trusted advisor to top sales leaders while working on the cutting edge of AI. Why Join Us Help customers adopt and scale with AI employees that are transforming how sales gets done. Play a core role in customer outcomes and product direction at a fast-scaling startup. Work alongside a mission-driven, ambitious team that ships meaningful work every week. Be part of a once-in-a-decade company redefining how GTM teams operate. 👉 This isn’t a “keep customers happy” role. This is strategic, high-impact customer success, where your work directly drives pipeline creation, retention, and product evolution.

| About Us At Artisan, we’re building real AI employees - not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time - just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an AI employee can do. And we're hiring. About the Role This is a unique opportunity to work on the growth team at Artisan. We’re renowned for our marketing, and you’ll help us to double down on that. As a Growth Marketer, you’ll be responsible for building, scaling, and optimizing all levers of growth, from top-of-funnel demand generation to product-led loops, conversion optimization, and expansion. You’ll partner directly with the CEO and growth team to design and execute a growth strategy that gets Artisan from $7M → $25M+ ARR in the next 12 months. Growth Strategy: The full growth strategy across paid, organic, brand, and product-led motions Acquisition: Scale inbound demand through performance marketing, SEO, lifecycle marketing, virality loops, and bold stunts (think: our “Stop Hiring Humans” billboards) Conversion: Build high-converting funnels across web, product, and sales hand-off; optimize every step with data Product Growth: Drive PLG adoption - design onboarding flows, paywall moments, in-product upsell/expansion paths Brand & Community: Turn Artisan into a cult brand. Architect viral campaigns, UGC loops, and social dominance across LinkedIn, X, and beyond Analytics & Experimentation: Build the growth model, own the dashboards, and run constant experiments across every channel What You Bring 2+ years of growth/marketing experience A creative, out-of-the-box mindset A sense grit and hunger, and willingness to work hard Why Join Us Report directly to and work closely with our CEO Competitive compensation and full benefits Flexibility and autonomy Collaborate with a mission-driven, ambitious, and extremely talented team Fast-moving culture where you'll ship meaningful work every week

| About Artisan At Artisan, we’re building real AI employees - not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time - just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an AI employee can do. And we're hiring. Your Mission This isn’t a maintenance gig. You’ll design, build, and scale the backend that powers AI employees. Expect to: Build resilient, scalable services: Architect and implement backend systems and APIs that handle high-throughput AI requests with precision. Own end-to-end delivery: From design to deployment, you’ll shepherd features into production rapidly, with quality and ownership. Work cross-functionally: Partner with product, design, and AI teams to ensure backend decisions serve real user workflows. Use AI as a coworker: Directly collaborate with AI coding agents like Claude Code, leveraging them to boost your productivity and quality. Maintain engineering rigor: Champion testing, observability, deployment pipelines, and reliability best practices from day one. Drive long-term scalability: Iteratively improve architecture, manage technical debt, and optimize for scale as we grow. What You Bring 6+ years of backend engineering experience in high-growth environments, preferably early-stage or Series B. Strong experience building scalable, data-intensive services with modern APIs and robust infrastructure. Proficiency with cloud-native tools - containers, orchestration (e.g., Kubernetes), monitoring, CI/CD. Deep understanding of distributed systems, APIs, reliability, performance, and database systems (SQL + NoSQL). Experience with modern stacks - TypeScript/Node preferred, but equivalent backend stacks are welcome. Demonstrated track record of ownership - leading parts of systems independently and shipping with impact. Excellent communication, clarity in articulating architecture to technical and non-technical stakeholders. What Makes This Role Stand Out End-to-end ownership: You’re not just doing the “ticket”; you own feature delivery. Build systems that support intelligent, autonomous AI teammates. Scalable, reliable systems: Backend must handle growth and complexity. High-throughput pipelines serving AI agents across many customers. Hands-on infrastructure work: Jump in on deployment, monitoring, tuning. You're shaping the platform that automates itself (AI agents included). Collaborative, multidisciplinary environment: Work closely with product, design, ops. Work alongside AI engineers and product partners to define what AI employees can do. Balance innovation and technical debt: Iterate quickly while maintaining system health. Ship fast but sustainably - your engine powers AI teammates in production. Why Artisan is the Next Career-Defining Move You’ll be building the infrastructure that powers AI employees - an entirely new product category. Real equity upside and compensation aligned with high expectations and high impact. High-velocity environment: release often, learn fast, iterate week over week. Mission-driven: reshape how businesses scale by putting AI on the front lines.

| About Us At Artisan, we’re building real AI employees - not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time - just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an autonomous AI employee can do. And we're hiring. About the Role This is a rare opportunity to build AI products at the frontier of what’s possible. Your work will directly shape the next generation of autonomous, human-like AI employees that will interact with tens of millions of people every day. At Artisan, applied AI isn’t a side project - it is the product. You’ll constantly evaluate and integrate the latest advancements across LLMs, retrieval-augmented generation (RAG), web search pipelines, voice AI, talking head avatars, multi-modal reasoning, and beyond. You’ll make Artisans more autonomous, more reliable, and more human in how they work. You’ll be: Evaluating LLMs, choosing the right models for the right tasks, balancing cost, latency, reliability, and accuracy. Architecting prompt frameworks and agent behaviors for Ava’s core workflows: email generation, chat interaction, meeting scheduling, prospect research, and more. Optimizing multi-step agent chains using retrieval-augmented generation (RAG), web search integrations, and tool use (e.g. CRMs, calendars, APIs). Driving infrastructure choices for routing, orchestration, eval loops, and persistent memory across agents. Building safety, trust, and controls into agents, partnering with product to design user guardrails, fail-safes, and success metrics. Exploring and deploying emerging modalities from voice AI and talking head technology to multi-modal reasoning - and figuring out how they make Ava more human-like. Designing agent workflows that make strategic decisions, self-optimize and adapt in real time, and deliver measurable outcomes autonomously. What You Bring 2+ years shipping real AI products in production - either at an app-layer AI startup or on a foundation model team. Deep hands-on experience with agents, function calling, RAG pipelines, or self-healing workflows (LangChain, ReAct, Dust, OpenAI Tools, etc). Strong background in prompt design, chaining, and retrieval systems (experience with OpenAI’s RAG + web search tools or equivalents is a major plus). Experience owning latency, reliability, and cost of LLM-powered systems in production. Ability to think like a researcher but ship like an engineer, exploring novel techniques and getting them into users’ hands quickly. Excellent communication skills. Why Join Us Build category-defining AI employees that will touch tens of millions of people. Work directly with our CEO on core product direction. Extremely competitive compensation with meaningful equity and full benefits. Autonomy to shape applied AI practices and your team from the ground up. Join a fast-moving, mission-driven culture where you’ll ship meaningful work every week. Be on the cutting edge of AI research and application - we don’t wait for papers to become products; we make them products.

| About Us At Artisan, we’re building real AI employees. Not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time, just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Artisan 2.0 - a unified GTM platform where AI employees (SDRs, AEs, RevOps, and more) consolidate tooling, run outbound, and drive revenue autonomously. And we’re hiring. About the Role We’re looking for a Product Marketer/Growth Manager to own how Artisan is positioned, messaged, and launched to the world. This is a hybrid of a Growth PM & Product Marketer role. You’ll: Craft positioning & messaging: Define how we talk about Artisan, Ava, and our expanding platform - from website copy to sales decks to in-product messaging. Drive launches & own feature adoption metrics: Build GTM plans for new features and own launch execution end-to-end. Everything from emails to social media posts, in-app nudges and customer success enablement. You will directly own the feature adpotion KPIs. Enable sales & CS: Arm our AEs and CS teams with killer collateral - pitch decks, one-pagers, battlecards, ROI calculators, and case studies. Own the website & funnel narrative: Work with design and growth to make sure our site and top-of-funnel assets convert curiosity into pipeline. Be the voice of the customer: Gather insights from sales, customers, and market research to shape product roadmap and messaging. Own onboarding & customer education: Build guides, templates, and own the Artisan University to drive user success. Webinars: Host a monthly webinar. Own the product activation/retention funnel: Own Artisan’s activation, conversion, and retention funnels. Own TTV: Own our time-to-value metric and work relentlessly to drive it down. Own product growth experimentation: Work with engineering to ship growth experiments and measure impact. Build growth loops: Develop viral/referral mechanics, and in-product nudges that drive compounding growth. We’re targeting a viral coefficient >1, and you will own getting us there. What You Bring 3-6 years in growth PM/product marketing at a fast-growing B2B SaaS company, ideally in sales/marketing tech. Experience in a PLG environment. A storyteller’s mindset: you can turn technical features into bold narratives that resonate with founders, sales leaders, and RevOps teams. Strong content & collateral creation skills - from decks to web copy to demo scripts. Scrappy and fast-moving: you ship, test, iterate, and don’t wait for perfect. Analytical & data-driven: fluent in funnels, A/B tests, SQL/analytics. Why Join Us Shape the narrative of a category-defining company at the frontier of AI and GTM. Work directly with the CEO. Competitive compensation and full benefits. Huge opportunity for impact in a high-ownership role. Fast-moving culture where you’ll see the impact of your work every week. A chance to do career-defining work at one of the fastest-growing AI startups.

| About Us At Artisan, we’re building real AI employees - not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time - just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an autonomous AI employee can do. And we're hiring. About the Role This is a unique opportunity to ship cutting edge AI products which will interact with tens of millions of people and push the boundaries of what’s possible with AI. You’ll work with a broad variety of AI technologies to make Artisans the most human-like AI employees. You’ll be: Evaluate LLMs and AI technologies to implements Architecting the prompt frameworks that make up different components of Ava - email generation, chat interaction, etc Optimize prompt chains, retrieval-augmented generation (RAG), and tool use (e.g., calendar APIs, CRM systems) Driving infrastructure choices for prompt routing, model mix, eval loops, and long-term memory Partnering with product to define safety rails, user controls, and metrics to build trust in fully autonomous agents Working with AI engineers to design multi-step agent workflows that decide strategy, adapt in real time, and stay within user-defined guardrails What You Bring 2+ years building real AI products in production - be that for an app-layer company or as part of a foundation model Applied AI team Deep hands-on experience with agents, function calling, RAG pipelines, or self-healing workflows (LangChain, Dust, ReAct, OpenAI Tools, etc) Comfort wearing both hats: thinking like a researcher, and shipping like an engineer Experience owning LLM latency, reliability, and cost in production Strong communication and team leadership skills Why Join Us A unique opportunity to lead the development of AI employees which will interact with 10s of millions of people Report directly to and work closely with our CEO Extremely competitive compensation and full benefits Flexibility and autonomy to build your team as you see fit Collaborate with a mission-driven, ambitious, and extremely talented team Fast-moving culture where you'll ship meaningful work every week About the Role This is a rare opportunity to build AI products at the frontier of what’s possible. Your work will directly shape the next generation of autonomous, human-like AI employees that will interact with tens of millions of people every day. At Artisan, applied AI isn’t a side feature - it is the product. You’ll constantly evaluate and integrate the latest advancements across LLMs, retrieval-augmented generation (RAG), web search pipelines, voice AI, talking head avatars, multi-modal reasoning, and beyond. You’ll make Artisans more autonomous, more reliable, and more human in how they work. You’ll be: Evaluating LLMs, choosing the right models for the right tasks, balancing cost, latency, reliability, and accuracy. Architecting prompt frameworks and agent behaviors for Ava’s core workflows: email generation, chat interaction, meeting scheduling, prospect research, and more. Optimizing multi-step agent chains using retrieval-augmented generation (RAG), web search integrations, and tool use (e.g. CRMs, calendars, APIs). Driving infrastructure choices for routing, orchestration, eval loops, and persistent memory across agents. Building safety, trust, and controls into agents, partnering with product to design user guardrails, fail-safes, and success metrics. Exploring and deploying emerging modalities from voice AI and talking head technology to multi-modal reasoning - and figuring out how they make Ava more human-like. Design agent workflows that make strategic decisions, self-optimize and adapt in real time, and deliver measurable outcomes autonomously. What You Bring 2+ years shipping real AI products in production - either at an app-layer AI startup or on a foundation model team. Deep hands-on experience with agents, function calling, RAG pipelines, or self-healing workflows (LangChain, ReAct, Dust, OpenAI Tools, etc). Strong background in prompt design, chaining, and retrieval systems (experience with OpenAI’s RAG + web search tools or equivalents is a major plus). Experience owning latency, reliability, and cost of LLM-powered systems in production. Ability to think like a researcher but ship like an engineer, exploring novel techniques and getting them into users’ hands quickly. Excellent communication and leadership skills; comfortable guiding a team through ambiguity and rapid iteration. Why Join Us Build category-defining AI employees that will touch tens of millions of people. Work directly with our CEO on core product direction. Extremely competitive compensation with meaningful equity and full benefits. Autonomy to shape applied AI practices and your team from the ground up. Join a fast-moving, mission-driven culture where you’ll ship meaningful work every week. Be on the cutting edge of AI research and application - we don’t wait for papers to become products; we make them products.

| Location: San Francisco or New York (in-person) About Artisan At Artisan, we’re building real AI employees - not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time - just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an AI employee can do. And we're hiring. Your Mission This isn’t a maintenance gig. You’ll design, build, and scale the backend that powers AI employees. Expect to: Build resilient, scalable services: Architect and implement backend systems and APIs that handle high-throughput AI requests with precision. Own end-to-end delivery: From design to deployment, you’ll shepherd features into production rapidly, with quality and ownership. Work cross-functionally: Partner with product, design, and AI teams to ensure backend decisions serve real user workflows. Use AI as a coworker: Directly collaborate with AI coding agents like Claude Code, leveraging them to boost your productivity and quality. Maintain engineering rigor: Champion testing, observability, deployment pipelines, and reliability best practices from day one. Drive long-term scalability: Iteratively improve architecture, manage technical debt, and optimize for scale as we grow. What You Bring 6+ years of backend engineering experience in high-growth environments, preferably early-stage or Series B. Strong experience building scalable, data-intensive services with modern APIs and robust infrastructure. Proficiency with cloud-native tools - containers, orchestration (e.g., Kubernetes), monitoring, CI/CD. Deep understanding of distributed systems, APIs, reliability, performance, and database systems (SQL + NoSQL). Experience with modern stacks - TypeScript/Node preferred, but equivalent backend stacks are welcome. Demonstrated track record of ownership - leading parts of systems independently and shipping with impact. Excellent communication, clarity in articulating architecture to technical and non-technical stakeholders. What Makes This Role Stand Out End-to-end ownership: You’re not just doing the “ticket”; you own feature delivery. Build systems that support intelligent, autonomous AI teammates. Scalable, reliable systems: Backend must handle growth and complexity. High-throughput pipelines serving AI agents across many customers. Hands-on infrastructure work: Jump in on deployment, monitoring, tuning. You're shaping the platform that automates itself (AI agents included). Collaborative, multidisciplinary environment: Work closely with product, design, ops. Work alongside AI engineers and product partners to define what AI employees can do. Balance innovation and technical debt: Iterate quickly while maintaining system health. Ship fast but sustainably - your engine powers AI teammates in production. Why Artisan is the Next Career-Defining Move You’ll be building the infrastructure that powers AI employees - an entirely new product category. In-person energy in SF or NYC. Real equity upside and compensation aligned with high expectations and high impact. High-velocity environment: release often, learn fast, iterate week over week. Mission-driven: reshape how businesses scale by putting AI on the front lines.

| Location: San Francisco or New York (in-person) About Artisan At Artisan, we’re building real AI employees - not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time - just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an AI employee can do. And we're hiring. Your Mission This isn’t a maintenance gig. You’ll design, build, and scale the backend that powers AI employees. Expect to: Build resilient, scalable services: Architect and implement backend systems and APIs that handle high-throughput AI requests with precision. Own end-to-end delivery: From design to deployment, you’ll shepherd features into production rapidly, with quality and ownership. Work cross-functionally: Partner with product, design, and AI teams to ensure backend decisions serve real user workflows. Use AI as a coworker: Directly collaborate with AI coding agents like Claude Code, leveraging them to boost your productivity and quality. Maintain engineering rigor: Champion testing, observability, deployment pipelines, and reliability best practices from day one. Drive long-term scalability: Iteratively improve architecture, manage technical debt, and optimize for scale as we grow. What You Bring 5+ years of backend engineering experience in high-growth environments, preferably early-stage or Series B. Strong experience building scalable, data-intensive services with modern APIs and robust infrastructure. Proficiency with cloud-native tools - containers, orchestration (e.g., Kubernetes), monitoring, CI/CD. Deep understanding of distributed systems, APIs, reliability, performance, and database systems (SQL + NoSQL). Experience with modern stacks - TypeScript/Node preferred, but equivalent backend stacks are welcome. Demonstrated track record of ownership - leading parts of systems independently and shipping with impact. Excellent communication, clarity in articulating architecture to technical and non-technical stakeholders. What Makes This Role Stand Out End-to-end ownership: You’re not just doing the “ticket”; you own feature delivery. Build systems that support intelligent, autonomous AI teammates. Scalable, reliable systems: Backend must handle growth and complexity. High-throughput pipelines serving AI agents across many customers. Hands-on infrastructure work: Jump in on deployment, monitoring, tuning. You're shaping the platform that automates itself (AI agents included). Collaborative, multidisciplinary environment: Work closely with product, design, ops. Work alongside AI engineers and product partners to define what AI employees can do. Balance innovation and technical debt: Iterate quickly while maintaining system health. Ship fast but sustainably - your engine powers AI teammates in production. Why Artisan is the Next Career-Defining Move You’ll be building the infrastructure that powers AI employees - an entirely new product category. In-person energy in SF or NYC. Real equity upside and compensation aligned with high expectations and high impact. High-velocity environment: release often, learn fast, iterate week over week. Mission-driven: reshape how businesses scale by putting AI on the front lines.

| About Us At Artisan, we’re building real AI employees. Not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time, just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Artisan 2.0 - a unified GTM platform where AI employees (SDRs, AEs, RevOps, and more) consolidate tooling, run outbound, and drive revenue autonomously. And we’re hiring. About the Role We’re looking for a Product Marketer/Growth Manager to own how Artisan is positioned, messaged, and launched to the world. This is a hybrid of a Growth PM & Product Marketer role. You’ll: Craft positioning & messaging: Define how we talk about Artisan, Ava, and our expanding platform - from website copy to sales decks to in-product messaging. Drive launches & own feature adoption metrics: Build GTM plans for new features and own launch execution end-to-end. Everything from emails to social media posts, in-app nudges and customer success enablement. You will directly own the feature adpotion KPIs. Enable sales & CS: Arm our AEs and CS teams with killer collateral - pitch decks, one-pagers, battlecards, ROI calculators, and case studies. Own the website & funnel narrative: Work with design and growth to make sure our site and top-of-funnel assets convert curiosity into pipeline. Be the voice of the customer: Gather insights from sales, customers, and market research to shape product roadmap and messaging. Own onboarding & customer education: Build guides, templates, and own the Artisan University to drive user success. Webinars: Host 2 monthly webinars - 1 for prospective users and 1 for active users. Own the product activation/retention funnel: Own Artisan’s activation, conversion, and retention funnels. Own TTV: Own our time-to-value metric and work relentlessly to drive it down. Own product growth experimentation: Work with engineering to ship growth experiments and measure impact. Build growth loops: Develop viral/referral mechanics, and in-product nudges that drive compounding growth. We’re targeting a viral coefficient >1, and you will own getting us there. What You Bring 3-6 years in growth PM/product marketing at a fast-growing B2B SaaS company, ideally in sales/marketing tech. Experience taking products from 0 → 1 launches and scaling adoption in PLG + sales-led environments. A storyteller’s mindset: you can turn technical features into bold narratives that resonate with founders, sales leaders, and RevOps teams. Strong content & collateral creation skills - from decks to web copy to demo scripts. Scrappy and fast-moving: you ship, test, iterate, and don’t wait for perfect. Analytical & data-driven: fluent in funnels, A/B tests, SQL/analytics. Why Join Us Shape the narrative of a category-defining company at the frontier of AI and GTM. Work directly with the CEO. Competitive compensation and full benefits. Huge opportunity for impact in a high-ownership role. Fast-moving culture where you’ll see the impact of your work every week. A chance to do career-defining work at one of the fastest-growing AI startups.

| Content Creator About Us At Artisan, we’re building real AI employees. Not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time, just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an AI employee can do. And we’re hiring. About the Role This is a one-of-a-kind opportunity to define and scale the voice of one of the most provocative AI brands. As our Content Creator, you’ll be the face and engine behind Artisan’s content machine. You’ll create and starring in videos, driving virality across platforms, and ensuring our content fuels growth. Virality is the metric that matters most here. We don’t just want content; we want content that travels. You’ll: Create LinkedIn content: Write for our CEO, founders, and functional leaders. Be our on-camera presence: Star in (and script/edit) our YouTube videos, TikToks, and Instagram Reels. Master cross-channel management: Own our presence across LinkedIn, X (Twitter), Instagram, TikTok, YouTube, and beyond. Engineer virality: Spot cultural moments, startup trends, and memes - then spin them into viral loops that amplify our brand. Run the workflow: Build and manage the content calendar, production process, and distribution systems to keep us shipping daily. Own our newsletter: Lead our daily AI newsletter, working with copywriters to curate and create content that informs, entertains, and grows subscribers. Experiment relentlessly: Test formats, hooks, thumbnails, and scripts to maximize reach and resonance. Collaborate with leadership: Work directly with the CEO and leadership team to craft bold, category-defining narratives. What You Bring A deep obsession with social media & startups: You’re in the weeds on TikTok trends, LinkedIn virality hacks, and what’s going viral in SaaS/startup land. On-camera charisma: You’re confident being the face of content - funny, bold, and willing to take risks. Copywriting chops: You can write sharp hooks, clever captions, and engaging posts that stop the scroll. Editing skills: Comfortable with video editing tools (CapCut, Premiere Pro, Final Cut, etc.) and quick turnarounds. Proven track record of creating content that hits millions of views. A data-driven mindset: You know your way around analytics and can double down on what works. Hustle and velocity: You’re ready to create at startup speed - daily content, constant iteration, bold ideas. Why Join Us Be the voice of one of the most viral AI brands in the world Work directly with the CEO and leadership team Competitive compensation and benefits Creative freedom with massive upside if you succeed Fast-moving culture where you’ll see your work impact every week Chance to define a new category, AI employees 👉 This role is not for someone who wants to just “post content.” This is for someone who wants to go viral every single week and build a cult following around Artisan.

| About Us At Artisan, we’re building real AI employees - not copilots, not assistants, but autonomous teammates. Our first, Ava, is an AI BDR. She finds and researches leads, writes emails in customers’ tone of voice, runs outbound sequences, self-optimizes, and manages email deliverability infrastructure. She learns, adapts, and improves over time - just like a human would. Human team members use Artisan as their primary working platform, replacing a sprawling stack of sales tools, and have Artisans working alongside them. We went through Y Combinator (W24) and have raised $35M+ from top investors. We’re at $7M+ ARR, with hundreds of customers including Remote, Quora, and SumUp. We’re currently working on Ava 2.0, pushing the boundaries of what an AI employee can do. And we're hiring. About the Role This is a unique opportunity to work on the growth team at Artisan. We’re renowned for our marketing, and you’ll help us to double down on that. As a Growth Marketer, you’ll be responsible for building, scaling, and optimizing all levers of growth, from top-of-funnel demand generation to product-led loops, conversion optimization, and expansion. You’ll partner directly with the CEO and growth team to design and execute a growth strategy that gets Artisan from $7M → $25M+ ARR in the next 12 months. Growth Strategy: The full growth strategy across paid, organic, brand, and product-led motions Acquisition: Scale inbound demand through performance marketing, SEO, lifecycle marketing, virality loops, and bold stunts (think: our “Stop Hiring Humans” billboards) Conversion: Build high-converting funnels across web, product, and sales hand-off; optimize every step with data Product Growth: Drive PLG adoption - design onboarding flows, paywall moments, in-product upsell/expansion paths Brand & Community: Turn Artisan into a cult brand. Architect viral campaigns, UGC loops, and social dominance across LinkedIn, X, and beyond Analytics & Experimentation: Build the growth model, own the dashboards, and run constant experiments across every channel Leadership: Hire and lead a high-velocity growth team (performance, content, analytics, ops) What You Bring 2+ years of growth/marketing experience A creative, out-of-the-box mindset A sense grit and hunger, and willingness to work hard Proven experience scaling to $10-100M ARR Why Join Us Report directly to and work closely with our CEO Competitive compensation and full benefits Flexibility and autonomy Collaborate with a mission-driven, ambitious, and extremely talented team Fast-moving culture where you'll ship meaningful work every week