Artech

Support daily client trade activity, verify trade data, resolve discrepancies, and improve operational processes within securities services. | Bachelor's in Accounting/Finance or equivalent, 1-3 years in financial industry, attention to detail, and communication skills. | Analyst - Middle Office Operations, Securities Services Location: Denver, CO 3 days a week with either Monday or Friday on site. Responsibilities: The Middle Office team manages key operational processes across the trade lifecycle including: Trade Capture, Matching, Settlement, Accounting Integration, Pricing and Corporate Action processing. Middle Office Analyst will primarily be responsible for supporting daily client trade activity across a wide range of asset types including listed equities, fixed income, and derivative instruments. Key responsibilities may consist of: • Perform time-critical functions daily, which require gathering and verifying information from various sources in a fast-paced and high volume environment. • Ensure daily reporting provided to relevant Oversight teams accurately reflects trade data and provides sufficient commentary. • Work closely with multiple external and internal parties to identify and resolve transaction discrepancies, including unmatched and failed trades, pricing discrepancies, dividend/coupon variation, foreign exchange and derivatives contracts, account overdrafts, and bank wires. • Perform monthly, quarterly, annual, and ad hoc reporting for internal and external clients. Assist clients with any follow-up questions that may arise. • Research and resolve a variety of issues that may be complex in nature. • Ongoing review of existing processes to identify potential improvements to create new efficiencies and increase quality and controls. • Work on holidays may be required. Minimum Required Qualifications: • Bachelor's Degree in Accounting/Finance or equivalent experience • 1 - 3 years related financial industry experience • Demonstrated ability to solve complex problems and drive solutions • Strong interest and willingness to learn in the financial services industry • Excellent verbal and written communication skills • Track record of attention to detail and accuracy • bility to identify and prioritize tasks appropriately Preferred Qualifications: • Working knowledge of various security types; equity, debt, private instruments, derivatives, etc. • 40 ACT mutual fund experience (back or middle office operations preferred) • Experience with SWIFT messaging formats • Proven ability to maintain a customer service focused attitude in a high pressure environment . • bility to work independently within established guidelines and strict operational controls

Manage end-to-end project delivery, coordinate cross-functional teams, and facilitate stakeholder communication. | 3-5 years of experience in onboarding, implementation, or project management, with strong communication and customer-facing skills. | Job Title: Platform Implementation Specialist/Project Manager-I Location: Remote Duration: 06 Months contract Job ID: #25-50310 Description: About the Team Client Digital Ordering is Client's first software-as-a-service business unit - offering a suite of services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels. The business is one of the fastest-growing segments within Client, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas to help them grow their business and improve working lives in one of the country's biggest industry sectors. The Platform Implementation Manager (PIM) Team was created to help our top-priority merchants onboard, implement, and grow their business from day one. The team supports our merchants after they sign up, through their first weeks live, and delivers top-tier service and support. We focus specifically on the Client's first-party Online Ordering product and features. About the Role: • The Platform Implementation Manager (PIM) Team is looking for a Platform Implementation Specialist to own and manage all customer-facing components of our Online Ordering merchants' onboarding and implementation. • This role owns customer calls, communication, presentations, and troubleshooting across the first four weeks of the merchant lifecycle. • Daily, you can expect to lead several merchant calls, troubleshoot new issues, and escalate questions to product & engineering. • Occasionally, you'll create and deliver collateral for our merchants to optimize their business and leverage our growth-product functionality better. • You'll work cross-functionally supporting our sales team to drive merchant satisfaction and with our Strategy & Operations team to share merchant feedback and allow us to improve processes and product offerings. • You will report to the Associate Manager, Strategy & Operations, and work within our Commerce Platform organization. • This primarily remote role close to one of our corporate hubs for easy co-working and collaboration across the team on occasion. You're excited about this opportunity because you will: • Drive merchant onboardings & implementations with clear, concise communication. • Deliver strong presentations and handle merchant frustrations with grace and support. • Train our merchants on Client's Online Ordering product and functionality. • Create merchant collateral to improve their training and product usage. • Become a product expert and cross-functional subject matter expert on Online Ordering. • Collaborate and support our sales team with their merchant implementation challenges. • Share product and operations feedback with our team on a regular basis to share our team's trajectory and product offerings. • Meet our team's high bar of internal and external service and timeline goals. • Highlight opportunities for leadership to improve team workflows and merchant success. • Be able to achieve immediate results and adapt to an evolving work environment. Look for ways to improve and want to shape the direction of the company. We're excited about you because: • Bachelor's degree or equivalent work experience 3-5 years of work experience in onboarding, implementation, project management and/or account management Able to complete tasks accurately, effectively, and on time with superb attention to detail • Experience working successfully cross-functionally with individual contributors • Excellent external and internal customer presentation skills Why You'll Love Working at Client: • We are leaders - Leadership is not limited to our management team. It's something everyone at Client embraces and embodies. • We are operators - We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. • We are learners - Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. • We are committed to learning and implementing what is best for our customers, merchants, and dashers. • We are one team - The magic of Client is our people, together making our inspiring goals attainable and driving us to greater heights. Regards, Ananya Nagaraj Associate Recruiter Cell: 682-284-1057, Email: Ananya.n@artech.com, Artech Information Systems LLC 360 Mt. Kemble Avenue., Suite 2000 Morristown, NJ 07960 Website: www.artech.com