Arrowhead Programs

As a Business Development Specialist, you will provide excellent customer service while generating new business and contributing to marketing activities. You will analyze customer accounts, develop relationships with key decision-makers, and collaborate with marketing teams to implement effective sales campaigns. | Proven capabilities in marketing-related duties and understanding of multiple rating platforms are required. A state insurance license must be obtained within the first 90 days of employment. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Automotive has an immediate job opening for a Business Development Specialist. We work hard to build a great, team-oriented culture where you love to come to work every day alongside colleagues who ultimately become friends! A DAY IN THE LIFE AT ARROWHEAD As a Business Development Specialist, you will not only provide excellent customer service but also generate new business and contribute to marketing and promotional activities. Commercial property and casualty insurance experience a plus. Business Development Management – 75% You will join forces with the Vice President of Business Development to generate new business opportunities and expand our customer base in the insurance industry. Analyze current customer accounts, establishing cross-sell/account rounding opportunities. Develop and maintain relationships with key decision-makers on existing accounts to deepen customer engagement and identify potential referrals. Generate new business leads based on lost accounts, industry listings, networking, and referrals. Maintain accurate records of sales activities, customer interactions, and pipeline opportunities. Collaborate with marketing and advertising teams to develop and implement effective sales campaigns. Manage a portfolio of lost accounts-identifying reasons for the loss and developing strategies to win back business. Stay up to date with industry trends and changes in insurance policies and regulations. Current Customer Management – 25% You will collaborate with our Customer Service Team to provide an outstanding customer experience focusing on daily policy management duties on an established book of business, such as: Review in-force policies and current customers to identify and implement ideal cross selling opportunities. Follow-up with customers regularly to ensure customer satisfaction and identify opportunities for cross-selling or upselling. Work with insurance company underwriters to receive timely and accurate quotes. Preparing renewal presentations + binding/reissuing policies. EXPERIENCE WE NEED IN THIS ROLE Proven capabilities in marketing-related duties with an understanding of multiple rating platforms through national and regional insurance carriers. Preference is given to applicants with retail agency experience. Excellent communication, presentation, and negotiation skills. State insurance license is required within the first 90 days of employment. WHO IS ARROWHEAD? Arrowhead Automotive is a division of Brown & Brown Insurance, the sixth-largest insurance broker in the U.S. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator, Arrowhead General Insurance Agency, Inc., and our extensive portfolio of various insurance carriers. AWESOME COMPENSATION & JOB PERKS Arrowhead Automotive offers a compensation and benefits package that meets today’s most essential needs and includes: Target salary of $55k-$60k depending on experience + commissions on new business. Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account. A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate. Flexible Work Schedule – Our team members must have the flexibility to achieve work-life balance by establishing their schedules around our core office hours and utilizing our unique time off benefits. For more information about Arrowhead Automotive, please visit our website at www.arrowheadyz.com. Pay Range $55,000 - $60,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. At Arrowhead Programs, growth starts with our people — shaped by an inclusive culture, sparked by innovation and driven by a shared goal to make an impact. Here, you’ll find a collective of independently driven program administrators and managing general underwriters, united by a commitment to delivering one of the most diverse portfolios of niche insurance solutions in the industry. It takes a range of strengths and perspectives to create specialized solutions — and at Arrowhead Programs, every role plays a part in our success. Whether you’re just starting out or taking the next step in your career, this is a place where your work drives progress. If you’re looking for a company that values curiosity, creativity and collaboration, you’ll find your next chapter here. Own your future. Help shape ours. If you are an existing Arrowhead Programs teammate, please click here to apply to a job on our internal career site.

Lead and manage projects through full lifecycle using PM tools, coordinating cross-functional teams, managing budgets and timelines, and ensuring project objectives and quality standards are met. | 2-3 years project management experience, PMP certification preferred, familiarity with Smartsheet and Agile/Hybrid methodologies, strong communication and leadership skills, and preferably insurance industry experience. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. A Project Manager leads the planning, execution, and delivery of projects, ensuring they align with business objectives and stakeholder expectations. They coordinate cross-functional teams, manage resources, budgets, and timelines, and proactively address risks to keep initiatives on track. By driving collaboration and maintaining clear communication, they transform strategic goals into measurable results. An ideal project manager candidate combines strong leadership and communication skills to align diverse teams and stakeholders toward shared goals. They bring expertise in planning, organization, and risk management, ensuring projects stay on scope, schedule, and budget. Equally important, they demonstrate adaptability, problem-solving, and the ability to drive innovation while maintaining a focus on quality outcomes. DAILY TASKS AND RESPONSIBILITIES Include the following: Utilize and maintain PMO/IS project management tools (e.g., Smartsheet, Jira, Confluence) to manage projects through their full lifecycle. Partners with cross-functional teams, business units, and vendors to deliver insurance programs on time, within budget, and to quality standards. Develop and refine project management templates, tools, and best practices to enhance efficiency and consistency. Lead project meetings, set goals and milestones, track progress, and resolve blockers to keep initiatives on track. Monitor and report project performance, ensuring objectives, success metrics, and compliance requirements are met. Analyze and improve development, testing, and release processes to drive continuous improvement. Act as relationship manager with IS/IT teams, business stakeholders, and external partners to align priorities and achieve project objectives. Other duties as assigned CERTIFICATES LICENSES AND REGISTRATION Preferred Certificate of Project Management (CAPM) or Project Management Professional (PMP) Certification Lean / Six Sigma Certifications Preferred EDUCATION and/or EXPERIENCE Required: Project Management experience and/or training, minimum 2-3 years Preferred: Bachelor's degree (B.A.) from four-year college or university Insurance Industry experience Smartsheet experience QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Proven ability to plan, track, and deliver projects on time and within budget. Strong communication skills with the ability to engage diverse audiences. Effective working independently and in motivating cross-functional project teams. Familiarity with Agile, Hybrid, and Predictive project management methodologies. Knowledge of industry-specific workflows (e.g., policy issuance, billing, data flow) and experience with web-based/configurable applications. Basic understanding of programming concepts to support technical collaboration. Pay Range $90,000.00 - $120,000.00 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. At Arrowhead Programs, growth starts with our people — shaped by an inclusive culture, sparked by innovation and driven by a shared goal to make an impact. Here, you’ll find a collective of independently driven program administrators and managing general underwriters, united by a commitment to delivering one of the most diverse portfolios of niche insurance solutions in the industry. It takes a range of strengths and perspectives to create specialized solutions — and at Arrowhead Programs, every role plays a part in our success. Whether you’re just starting out or taking the next step in your career, this is a place where your work drives progress. If you’re looking for a company that values curiosity, creativity and collaboration, you’ll find your next chapter here. Own your future. Help shape ours. If you are an existing Arrowhead Programs teammate, please click here to apply to a job on our internal career site.

Analyze and document business systems and user needs, coordinate system rollouts and updates, lead user training, and perform system testing and quality assurance. | 1-2 years experience in business systems analysis or related field, knowledge of insurance concepts, ability to communicate with stakeholders and vendors, and skills in testing and documentation. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. SUMMARY Reviews, analyzes, and evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Detect, and report system errors and discrepancies, and analyze and develop specifications for correcting errors. Assist in maintaining interfaces between commercial system vendors. Performs functionality and system testing to simulate end-user experience. Perform exploratory testing and analysis for quality assurance before an application is released, to determine if the programming fulfills the requirements listed in the specifications of the new product. May require an associate's degree in a related area and 1-2 years of experience in the field or in a related area. Knows commonly used concepts, practices, and procedures within the insurance field. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following: Interpret and comprehend the commercial products that the manager has assigned. Participate in meetings with Business Managers where evaluation of system revisions are being discussed Support for rollout of new carriers and states, including coordinating with all functional departments within Arrowhead (Premium Accounting, Corporate Accounting, Mailroom, Imaging, Creative Communications, Marketing Operations, etc.) Identify and propose changes to systems and workflows based on areas that are deemed inefficient, ineffective, costly to run, or time-sensitive Lead facilitated sessions with business users to identify system enhancements. Document and gain sign-off on business requirements Track project progress through project schedules, project reports, meeting agendas and minutes, and other reporting mechanisms Communicate with project team members and external customers to ensure that critical information is shared and that projects are on track Assist in the organization of release dates for all version updates with carrier systems, vendor systems and business units Create training material and train end users on systems enhancements and new programs Maintain good relationships with carriers and outside vendors to ensure timely releases Analyze results and maintain documentation in accordance with established procedures Test the installation of new version releases and updates Provide feedback to Project Manager and Business Managers regarding product performance and testing issues Assist in the testing of other projects as needed Document and track issues and test results, then constructively and concisely reports findings or discrepancies Communicate and coordinate with business managers and carrier and system vendors on software issues, quality problems and corrective actions Participate in product and project meetings Ability to understand technical concepts and apply QA methods Relies on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required Trains, mentors and supports other staff members Other duties as assigned Pay Range $75,000.00 - $90,000.00 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. At Arrowhead Programs, growth starts with our people — shaped by an inclusive culture, sparked by innovation and driven by a shared goal to make an impact. Here, you’ll find a collective of independently driven program administrators and managing general underwriters, united by a commitment to delivering one of the most diverse portfolios of niche insurance solutions in the industry. It takes a range of strengths and perspectives to create specialized solutions — and at Arrowhead Programs, every role plays a part in our success. Whether you’re just starting out or taking the next step in your career, this is a place where your work drives progress. If you’re looking for a company that values curiosity, creativity and collaboration, you’ll find your next chapter here. Own your future. Help shape ours. If you are an existing Arrowhead Programs teammate, please click here to apply to a job on our internal career site.

Evaluate insurance submissions, coordinate with underwriters, negotiate terms, and prepare proposals and policies for commercial insurance clients. | At least 2 years commercial property and casualty insurance experience, retail agency or sales experience preferred, and state insurance license within 90 days. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Due to company growth, Arrowhead Automotive has an immediate job opening on our marketing team for a Commercial Insurance Marketing Specialist. We work hard to build a great, team-oriented culture where you love coming to work every day alongside colleagues who ultimately become friends! A DAY IN THE LIFE AT ARROWHEAD This position requires commercial property and casualty insurance experience. Lots of agencies use the title Marketing Specialist, so we want to give a cheat sheet on the specs of what this career opportunity looks like at Arrowhead. Arrowhead Has a Centralized Marketing Department That Works Closely With Our Sales Team And Carrier Partners To Market Prospective Client Submissions And Prepares Proposals For Presentation By Our Sales Colleagues. The Highlights Of The Position Include • Evaluating submissions to determine a comprehensive marketing plan based on carrier appetites. • Updating policy information, gathering loss reports, and completing applications/submissions. • Working with insurance company underwriters to receive timely and accurate quotes. • Negotiating for the terms and conditions that position us to win. • Preparing presentations + binding/issuing policies. Experience We Need In This Role • A minimum of two (2) years of commercial property and casualty insurance experience. • Preference given to applicants with retail agency experience and/or experience in a sales environment. • Proven capabilities in marketing related duties with an understanding of multiple rating platforms through national and regional insurance carriers. • State insurance license is required within the first 90 days of employment. WHO IS ARROWHEAD? Arrowhead Automotive is a division of Brown & Brown Insurance, the sixth largest insurance broker in the U.S. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator Arrowhead General Insurance Agency, Inc. in addition to our extensive portfolio of various insurance carriers. Awesome Compensation & Job Perks Arrowhead Automotive offers a compensation and benefits package that meets today’s most important needs and includes: • Target starting salary of $55k-$65k depending on experience + annual bonus potential. • Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account. • A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate. • Flexible Work Schedule – It’s important that our team members have the flexibility to achieve work-life balance by establishing their own schedules around our core office hours and utilizing our unique time off benefits. For more information about Arrowhead Automotive, please visit our website at www.arrowheadyz.com. Pay Range $55,000 - $65,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Evaluate insurance submissions, develop marketing plans, liaise with underwriters, negotiate terms, and prepare proposals and policies. | Minimum 2 years commercial property and casualty insurance experience, retail agency or sales experience preferred, and state insurance license within 90 days. | Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Due to company growth, Arrowhead Automotive has an immediate job opening on our marketing team for a Commercial Insurance Marketing Specialist. We work hard to build a great, team-oriented culture where you love coming to work every day alongside colleagues who ultimately become friends! A DAY IN THE LIFE AT ARROWHEAD This position requires commercial property and casualty insurance experience. Lots of agencies use the title Marketing Specialist, so we want to give a cheat sheet on the specs of what this career opportunity looks like at Arrowhead. Arrowhead Has a Centralized Marketing Department That Works Closely With Our Sales Team And Carrier Partners To Market Prospective Client Submissions And Prepares Proposals For Presentation By Our Sales Colleagues. The Highlights Of The Position Include • Evaluating submissions to determine a comprehensive marketing plan based on carrier appetites. • Updating policy information, gathering loss reports, and completing applications/submissions. • Working with insurance company underwriters to receive timely and accurate quotes. • Negotiating for the terms and conditions that position us to win. • Preparing presentations + binding/issuing policies. Experience We Need In This Role • A minimum of two (2) years of commercial property and casualty insurance experience. • Preference given to applicants with retail agency experience and/or experience in a sales environment. • Proven capabilities in marketing related duties with an understanding of multiple rating platforms through national and regional insurance carriers. • State insurance license is required within the first 90 days of employment. WHO IS ARROWHEAD? Arrowhead Automotive is a division of Brown & Brown Insurance, the sixth largest insurance broker in the U.S. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator Arrowhead General Insurance Agency, Inc. in addition to our extensive portfolio of various insurance carriers. Awesome Compensation & Job Perks Arrowhead Automotive offers a compensation and benefits package that meets today’s most important needs and includes: • Target starting salary of $55k-$65k depending on experience + annual bonus potential. • Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account. • A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate. • Flexible Work Schedule – It’s important that our team members have the flexibility to achieve work-life balance by establishing their own schedules around our core office hours and utilizing our unique time off benefits. For more information about Arrowhead Automotive, please visit our website at www.arrowheadyz.com. Pay Range $55,000 - $65,000 Annual The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.